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Security guards dispatcher skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical security guards dispatcher skills. We ranked the top skills for security guards dispatchers based on the percentage of resumes they appeared on. For example, 21.5% of security guards dispatcher resumes contained emergency situations as a skill. Continue reading to find out what skills a security guards dispatcher needs to be successful in the workplace.

15 security guards dispatcher skills for your resume and career

1. Emergency Situations

Here's how security guards dispatchers use emergency situations:
  • Conduct security checks, investigate breaches of security involving emergency and non-emergency situations, and work with local law enforcement agencies.
  • Required to utilize rapid and effective judgment in responding to unusual or emergency situations using appropriate escalation of force level.

2. Patrol

Here's how security guards dispatchers use patrol:
  • Maintain status and location of patrol units through communication and through related computer database systems.
  • Reassigned guard patrol based on availability.

3. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how security guards dispatchers use telephone calls:
  • Received incoming telephone calls from callers seeking general information, etc.
  • Answer telephone calls and deal with any inquiries.

4. Quality Customer Service

Here's how security guards dispatchers use quality customer service:
  • Provide the highest quality customer service to all casino guests, employees, departments and vendors.

5. CCTV

Here's how security guards dispatchers use cctv:
  • Job Duties: Physical Security, access control, CCTV operations, static and roaming security patrols.
  • Monitored the CCTV cameras, Answered telephones, observed and reported all incidents.

6. Property Damage

Property damage is the destruction or damage of tangible personal property. Property damage can be caused by negligence, irresponsible handling of the property, willful destruction, or any other destructure act of nature.

Here's how security guards dispatchers use property damage:
  • Dispatched security and law enforcement patrols to incidents protecting personnel and property damage.
  • Monitor surveillance and equipment, often safety patrol fir property damage or vandalism, identification access and periodic daily report.

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7. Security Services

Security services provide security to a customer who can pay for the service. They offer different services and packages that start with the basic security to more thorough security. This could include a security guard, with a weapon and a guard dog.

Here's how security guards dispatchers use security services:
  • Provided security services for all residents, visitors and properties.
  • Direct responsibilities include providing basic security services, investigations, personal protection, traffic control assignments, and emergency services.

8. Incident Reports

An Incident Report, in a medical facility such as hospitals and nursing homes, is a type of paperwork filled out immediately after and in the case of an incident of some sort, with the goal of describing the incident and its consequences, as well as the measurements taken after or during the incident, as well as any other information relevant to said incident. Such an incident might be a patient acting out or a patient being injured.

Here's how security guards dispatchers use incident reports:
  • Executed daily operations of writing/ making incident reports.
  • Reported emergencies c. Submitted Incident Reports d. Made notifications * Help the customer (Honeywell) with their questions and needs

9. Security Guards

Here's how security guards dispatchers use security guards:
  • Schedule over 200 security guards in the Gettysburg area.
  • Dispatch calls to security guards over a radio.

10. Emergency Services

Here's how security guards dispatchers use emergency services:
  • Responded to emergency and non-emergency calls requesting emergency services assistance.
  • Interacted with the public, employees, and Emergency Services.

11. Law Enforcement Agencies

Here's how security guards dispatchers use law enforcement agencies:
  • Work productively with city law enforcement agencies and maintained standard operating procedures.
  • Assisted local and federal law enforcement agencies in the prevention of terrorist threats.

12. Alarm Systems

Alarm systems are designed to detect intrusion, unauthorized entry into a property. Security alarms are used in commercial, residential, industrial, and military estates for protection against intruders, theft and property damage. Intrusion alarm systems may also be combined with CCTV systems to record the activities of intruders. They can also be used as an interface to access control systems for electrical doors.

Here's how security guards dispatchers use alarm systems:
  • Monitor CCTVs/Alarm systems/operate phones and radios/lock and unlock doors through computer.
  • Checked passes and credentials of persons seeking to enter the property .Continuously monitored security cameras and alarm systems.

13. Computer Aided Dispatch

Here's how security guards dispatchers use computer aided dispatch:
  • Maintained logs, written and computerized via CAD (Computer Aided Dispatch System).
  • Monitored and operate multiple systems simultaneously, including Computer Aided Dispatch, CCTV and various alarm and communication systems.

14. Two-Way Radio

Here's how security guards dispatchers use two-way radio:
  • Dispatched emergency medical team and security guards using two-way radio and dispatch console.
  • Operated two-way radios to ensure communication with other security officers.

15. EMS

Emergency Medical Services, also known as EMS, is an emergency medical response system that provides stabilization and urgent preclinical and on-site treatment for serious illness and injury, as well as the transportation of patients who are unable to transport themselves to a definite health care center. The main objective of EMS is to provide emergency medical treatment to those who need urgent medical attention and to properly treat the patient's condition and transport them to a suitable health center or medical facility.

Here's how security guards dispatchers use ems:
  • Reviewed routine, emergency personal telephone requests for assistance concerning EMS Fire related matters involving public safety.
  • Respond to accidents, contact EMS or administer first aid/CPR as required.
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List of security guards dispatcher skills to add to your resume

Security guards dispatcher skills

The most important skills for a security guards dispatcher resume and required skills for a security guards dispatcher to have include:

  • Emergency Situations
  • Patrol
  • Telephone Calls
  • Quality Customer Service
  • CCTV
  • Property Damage
  • Security Services
  • Incident Reports
  • Security Guards
  • Emergency Services
  • Law Enforcement Agencies
  • Alarm Systems
  • Computer Aided Dispatch
  • Two-Way Radio
  • EMS
  • CPR
  • Surveillance Cameras
  • Security Issues
  • Radio Traffic
  • Security Cameras
  • Computer Database
  • CAD
  • Non-Emergency Calls
  • ID
  • Computer Programs
  • Surveillance Equipment
  • Log Book
  • Computer System
  • Radio Calls
  • Video Cameras
  • Local Law Enforcement
  • Fire Alarms
  • Security Checks
  • Customer Inquiries

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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