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Security Officer skills for your resume and career

Updated January 8, 2025
6 min read
Quoted Experts
Jennifer Gibbs Ph.D.,
T.Christopher Bell
Security Officer Example Skills

One of the most important hard skills a security officer can possess is experience in surveilling a facility, as well as experience communicating with and managing the general public. It's also important for security officers to have the hard skill of experience implementing emergency procedures.


When it comes to soft skills, security officers should have strong communication skills above all else. Security officers often need to work in large crowds, so customer service skills are also crucial.

Below we've compiled a list of the most critical security officer skills. We ranked the top skills for security officers based on the percentage of resumes they appeared on. For example, 24.7% of security officer resumes contained customer service as a skill. Continue reading to find out what skills a security officer needs to be successful in the workplace.

15 security officer skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how security officers use customer service:
  • Coordinated training programs which included security operations, customer service and all work flow related to office documentations.
  • Utilized strong customer service skills and bilingual abilities to maintain safety and security for various facilities.

2. Ladders

Here's how security officers use ladders:
  • Open and Close roof access ladders.
  • Job required driving, walking, and climbing stairs and ladders.

3. Patrol

Here's how security officers use patrol:
  • Conducted roving perimeter patrol of the Wal-Mart establishment maintaining the safety of their customers according to their Standard Operating Procedures.
  • Monitored foot traffic and conducted hourly patrol rounds to ensure appropriate security according to client site requirements.

4. Security Services

Security services provide security to a customer who can pay for the service. They offer different services and packages that start with the basic security to more thorough security. This could include a security guard, with a weapon and a guard dog.

Here's how security officers use security services:
  • Provided security for nuclear carriers including perimeter security services while arriving at the facility to pick up or deliver nuclear materials.
  • Function as a primary POC responsible to manage operational activities involved with providing contract physical security services to clients.

5. Patients

Here's how security officers use patients:
  • Provided safeguard and protection of Trident Medical Center medical staff from mentally challenged patient and prevented patients from physically harming themselves.
  • Document with extreme accuracy all adverse or volatile interactions with patients and provide legible and organized reports to upper management.

6. Emergency Situations

Here's how security officers use emergency situations:
  • Followed proper procedure in emergency situations and armed and disarmed security alarms and logged in all activity in daily shift report
  • Respond to emergency situations and establish effective perimeter control, crime scene management, and liaison with security officials.

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7. PET

Here's how security officers use pet:
  • Acted as a fire watch guard at the Kalamazoo Pfizer Pet Research Center facility.
  • Join organizations to help the homeless community, and ASPCA Help a pet through donating, adoption and etc.

8. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how security officers use cpr:
  • Qualified CPR *Qualified AED *Qualified First Aid *Qualified & Licensed Non-Commissioned Officer Target
  • Maintained all Weapons certifications, Self defense certifications, CPR certifications.

9. Safety Hazards

Safety hazards are defined as any potential source of danger or harm to a person's health and safety. The term commonly refers to the risks associated with the kind of occupation or work. The five common types of occupational safety hazards are; biological (health risks from viruses, bacteria, insect,s, etc.), chemical (dangerous substances used in manufacturing plants), physical (risk of injury associated with labor), Ergonomic (worker's efficiency during work), and Psychosocial (mental health risks involved with certain occupations).

Here's how security officers use safety hazards:
  • Secure the internal and external perimeter by looking out for and eliminating safety hazards while deterring malicious activity.
  • Patrol inside and outside the facility and securing the property by identifying and eliminating potential safety hazards.

10. Incident Reports

An Incident Report, in a medical facility such as hospitals and nursing homes, is a type of paperwork filled out immediately after and in the case of an incident of some sort, with the goal of describing the incident and its consequences, as well as the measurements taken after or during the incident, as well as any other information relevant to said incident. Such an incident might be a patient acting out or a patient being injured.

Here's how security officers use incident reports:
  • Prepared incident reports, obtained written or oral statements, assisted local police agencies during investigations or emergencies.
  • Led preliminary incident investigations and prepared extensive incident reports, which minimized both medical and company liability.

11. CCTV

Here's how security officers use cctv:
  • Monitored CCTV cameras * Secured premises and personnel by patrolling property * Prevented losses and damage by reporting irregularities
  • Monitored Security CCTV as required and informed the authority that being of any suspicious activity.

12. Security Breaches

Here's how security officers use security breaches:
  • Monitored area surrounding firm's offices continuously to detect any possible security breaches or intrusion by an outsider without permission.
  • Commended for low response time by immediately addressing all security breaches and reporting accurate information to local authorities.

13. Alertness

Here's how security officers use alertness:
  • Monitored surveillance cameras and security alarms with a constant sense of alertness.
  • Zero accidents and maintained a high level of alertness and preparedness

14. Property Damage

Property damage is the destruction or damage of tangible personal property. Property damage can be caused by negligence, irresponsible handling of the property, willful destruction, or any other destructure act of nature.

Here's how security officers use property damage:
  • Create daily activity report and identify irregularities such as property damage, theft, unusual occurrences and presence of unauthorized persons.
  • Deliver detailed security incident reports regarding property damage, theft, unauthorized persons, suspicious activity, and additional risk situations.

15. Medical Emergencies

Here's how security officers use medical emergencies:
  • Monitored and answered all incoming and internal telephone call; notified hospital personnel of any medical emergencies that occurred during shift.
  • Responded to medical emergencies, fire alarms, or intrusion alarms, following emergency response procedures and investigated disturbances.
top-skills

What skills help Security Officers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on Security Officer resumes?

Jennifer Gibbs Ph.D.

Associate Professor, Pennsylvania State University - Harrisburg

Police officers need many skills to be successful on the job. The most important are written and oral communication skills and the ability to make ethical decisions with limited information quickly. Written communications skills are crucial. If a police report is poorly worded or incomplete, it can derail a criminal case. Police officers also need to talk to people of all ages from all walks of life in any circumstance. Often, police meet people on what may be the worst day of their lives when emotions are running high. Police need to be able to help calm a person while gathering information. Police need to be able to use their words and body language to empathize with someone who has been victimized, and they need to project authority, so people making poor decisions obey their commands.
This may be common sense, but research has demonstrated that communication and ethical decision-making skills are important for police officers. (See the research article published in 2017 in the Journal of Criminal Justice Education, entitled "An assessment of the relative importance of criminal justice learning objectives," by Baker and colleagues.) Baker and colleagues asked students, professionals, and college professors to rate the skills of hypothetical job applicants. These participants rated the following as the most important characteristics for criminal justice applicants (including law enforcement officers):

Ethics
Oral communication
Critical thinking
Sensitivity to diversity
Written communication skills

What type of skills will young Security Officers need?

T.Christopher Bell

Professor, La Sierra University

The skills graduates will need are much improved in VERBAL COMMUNICATIONS skills-the ability to de-escalate and resolve conflict through verbal communication. Students who are majoring in Criminal Justice must be able to understand multiculturalism. The ability to understand different and not perceive it as harmful.
Do you want to know more?
Read more about what experts have to say about Security Officer

List of security officer skills to add to your resume

Security Officer Skills

The most important skills for a security officer resume and required skills for a security officer to have include:

  • Customer Service
  • Ladders
  • Patrol
  • Security Services
  • Patients
  • Emergency Situations
  • PET
  • CPR
  • Safety Hazards
  • Incident Reports
  • CCTV
  • Security Breaches
  • Alertness
  • Property Damage
  • Medical Emergencies
  • Security Industry
  • Surveillance Equipment
  • Punctuality
  • Loss Prevention
  • Vehicle Patrols
  • Security Systems
  • Criminal Acts
  • Traffic Control
  • Foot Patrol
  • Fire Hazards
  • Security Cameras
  • Fire Alarms
  • Emergency Calls
  • Alarm Systems
  • Nuclear Power
  • Front Desk
  • Physical Security
  • Hazardous Materials
  • Client Property
  • Local Law Enforcement
  • Security Violations
  • Security Patrols
  • Security Incidents
  • Surveillance Cameras
  • Parking Enforcement
  • Crowd Control
  • Emergency Services
  • Telephone Calls
  • Security Checks
  • Security Procedures
  • Bomb Threats
  • Excellent Guest
  • First Aid Training
  • Proactive Monitoring
  • Exceptional Guest

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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