Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

OverviewJobsSalary

Skills

What They DoEducationCertificationsDemographicsJob DescriptionHow To HireBest CompaniesBest StatesBest CitiesRemote JobsJob OutlookPart Time jobsEntry Level jobsFull Time jobsWork From Home jobs
zippia ai icon

Automatically apply for jobs with Zippia

Upload your resume to get started.

Security operations manager skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Dr. Timothy Edwards,
Nina Woodard
Below we've compiled a list of the most critical security operations manager skills. We ranked the top skills for security operations managers based on the percentage of resumes they appeared on. For example, 12.4% of security operations manager resumes contained security operations as a skill. Continue reading to find out what skills a security operations manager needs to be successful in the workplace.

15 security operations manager skills for your resume and career

1. Security Operations

Here's how security operations managers use security operations:
  • Managed enterprise IT security operations center and oversaw the creation of a vulnerability management program and created global incident response plans.
  • Managed day-to-day operations of major guard force responsible for continuous security operations at a major Motorola facility in Chandler, AZ.

2. Incident Response

Incident response is defined as the process by which a company or organization handles a cyber attack or a data breach. Along with dealing with the initial attack, this also deals with the possible consequences of the breach. The goal of incident response is to limit the damage caused by the attack.

Here's how security operations managers use incident response:
  • Oversee 30-person team that successfully conducts incident response, CSIRT, focused operations/deep dive forensics and security application/device operations and maintenance.
  • Directed computer security incident response planning and execution for virus activity and other security threats resulting in minimal downtime.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how security operations managers use customer service:
  • Develop and implement security outreach, education, training and investigation of security violations while maintaining customer service and operational efficiency.
  • Committed to excellence in customer service; diverse in communications with customers and outside support agencies

4. SOC

SOC stands for "System and Organization Controls" report, which is conducted by a third-party auditor independent from the company being reported on. An SOC report demonstrates that a company is acting ethically, which may lead to more retained clients.

Here's how security operations managers use soc:
  • Created detailed standard operating procedures in order to stream-line SOC operations.
  • Developed and documented a standard SOC operational framework and processes.

5. Security Systems

A security system refers to any device that can perform security operations such as surveillance, access control, alarm, or intrusion control in a facility or area through a system of components and multifunctional devices designed to protect people and the property against a variety of hazards including crime, arson, accidents, espionage, sabotage, subversion, and attack. A security system also detects several other threats, including smoke, carbon monoxide poisoning, and water damage.

Here's how security operations managers use security systems:
  • Performed security assessments and designed security systems for access control, video camera systems and alarms, proactively protecting company assets.
  • Monitor physical security systems and respond/coordinate response to safety and security issues in the Art Gallery.

6. Security Incidents

Here's how security operations managers use security incidents:
  • Well versed in conducting interviews/formal inquiries, provided written/oral briefings, reported security incidents, documented security education and training presentations.
  • Monitored and tracked safety and security incidents across client sites, developed employee policies and conducted investigations into employee misconduct.

Choose from 10+ customizable security operations manager resume templates

Build a professional security operations manager resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your security operations manager resume.

7. SIEM

Here's how security operations managers use siem:
  • Authored and negotiated $976K RFP for IPS and SIEM to better position the district with broader network visibility and intelligence.
  • Managed team of 15 engineers supporting anti-virus, SIEM, FIM, and other security-related devices and software.

8. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how security operations managers use oversight:
  • Provided comprehensive security compliance oversight, IA policy guidance and consultation support to program managers and senior leadership.
  • Conduct investigations internal and externally of HP, and responsible for physical security project development and oversight.

9. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how security operations managers use payroll:
  • Processed the branch payroll for approximately 400 security personnel.
  • Manage client relations, site expectations, training, payroll and development for over 35 accounts (5,000 + hours).

10. Security Risk Assessment

Here's how security operations managers use security risk assessment:
  • Provided onsite and remote guidance and support for security risk assessments globally, collaborated with Intelligence Analyst to determine threat likelihood.
  • Conducted and developed a security risk assessment program for our employees deployed to high threat counties to include Afghanistan and Mexico.

11. Field Training

Here's how security operations managers use field training:
  • Provided field training support for field training officers.

12. Criminal Justice

Here's how security operations managers use criminal justice:
  • Attended Maryland Institute of Criminal Justice and graduated as polygraph examiner.
  • Train and teach new incoming staff in various areas of corrections and criminal justice.

13. Security Management

Security management is an organization's asset that includes, but is not limited, to people, buildings, machines, systems, and information, followed by the development, documentation, and implementation of policies and procedures to protect the assets. Security management equips security managers with the skills to protect an organization's operations and assets against internal and external security breaches.

Here's how security operations managers use security management:
  • Follow Legal and Security Management parameters, develop and manage strategic intelligence liaison with Law Enforcement and other private/public sector counterparts.
  • Defined information security and risk solutions, built Information Security Management Systems (ISMS) and delivered client specific security frameworks.

14. Security Industry

Here's how security operations managers use security industry:
  • Certified by the Security Industry Association (SIA) as a certified CSO and CSO Basic Course instructor.
  • Develop and present statements, messaging and security industry trend analysis for internal and external stakeholders.

15. Security Program

Here's how security operations managers use security program:
  • Increased security programs and education throughout the entire company by conducting training, professional evaluation and personal counseling.
  • Established, implemented and maintained physical, personnel, and information security programs while conducting periodic inspections.
top-skills

What skills help Security Operations Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on security operations manager resumes?

Dr. Timothy EdwardsDr. Timothy Edwards LinkedIn profile

Professor, Interim Director, University of Arkansas at Little Rock

Writing and research skills. Analytical and critical thinking skills. Technical skills such as web design, graphic design, audio and video production skills. Employers are interested in potential employees knowledge, intelligence and skills.

What security operations manager skills would you recommend for someone trying to advance their career?

Nina WoodardNina Woodard LinkedIn profile

Senior Career Development Specialist, Belmont University

For entertainment, digital marketing and content creation skills are critical. Even if a role isn't specifically connected to digital marketing, social media is almost always involved in most entry-level roles. We strongly encourage students and recent graduates to learn basic graphic design platforms, video editing and audio editing. Learning how to maximize impact on social media platforms such as YouTube, Instagram or TikTok is also a worthy investment of time. There's a wide range of self-paced training resources online, many available for free or at reduced costs for students.

What type of skills will young security operations managers need?

Craig Nathanson Ph.D.Craig Nathanson Ph.D. LinkedIn profile

Adjunct Lecturer, Sonoma State University

I see the essential human skills gaining importance to build a new post-covid work life. These include creativity, leading and working in teams, writing, speaking, being self-aware, and lowering bias and networking; career branding as critical areas for graduates to focus on now.

What technical skills for a security operations manager stand out to employers?

Keith HassellKeith Hassell LinkedIn profile

Executive Director of Career & Professional Development, Sacred Heart University

Employers are increasingly looking for applied skillsets and additional certifications to set a candidate apart. Sacred Heart University has recently launched a remote work certification, which houses three modules - focusing on the remote worker, the remote team and the remote leader, providing the tools and resources to comfortably leverage and utilize virtual platforms at various organizations. Additional specialized training, certifications and more are great selling tools pending on the specific area of interest. Certifications are common in areas such as project management, sales, IT/network/software, Google application and more. The candidate needs to think, "What can I do that is beyond my coursework to show I am passionate about my field? How do I make myself stand out?" Certifications is an attainable way to do this.
In addition, soft skills continue to be equally important in today's job market. NACE (the National Association of Colleges and Employers) identified seven core competencies that employers seek from entry level candidates which include critical thinking/problem solving, oral/written communication, teamwork/collaboration, digital technology, leadership, professionalism/work ethic, career management and global/intercultural fluency.
Do you want to know more?
Read more about what experts have to say about security operations manager

List of security operations manager skills to add to your resume

Security operations manager skills

The most important skills for a security operations manager resume and required skills for a security operations manager to have include:

  • Security Operations
  • Incident Response
  • Customer Service
  • SOC
  • Security Systems
  • Security Incidents
  • SIEM
  • Oversight
  • Payroll
  • Security Risk Assessment
  • Field Training
  • Criminal Justice
  • Security Management
  • Security Industry
  • Security Program
  • Patrol
  • Security Services
  • Incident Reports
  • CCTV
  • Cloud Security
  • Intrusion Detection
  • Human Resources
  • Security Procedures
  • Professional Development
  • Windows
  • Emergency Response
  • IDS
  • Crisis Management
  • PCI
  • Risk Assessments
  • Physical Security
  • Security Issues
  • Security Policies
  • Loss Prevention
  • Direct Reports
  • Emergency Situations
  • CPR
  • Training Programs
  • Workplace Violence
  • Control Systems
  • Encryption
  • SOX
  • Vulnerability Assessments
  • DOD
  • Business Continuity
  • Security Measures

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse executive management jobs