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Become A Security Receptionist

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Working As A Security Receptionist

  • Communicating with Supervisors, Peers, or Subordinates
  • Monitor Processes, Materials, or Surroundings
  • Getting Information
  • Identifying Objects, Actions, and Events
  • Assisting and Caring for Others
  • Unpleasant/Angry People

  • Repetitive

  • $30,160

    Average Salary

Example Of What A Security Receptionist does

  • Log in visitor & Data Entry Light clerical duties Switchboard
  • Responded to all emergency situations, rendered first aid and notified 911 when necessary.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Interfaced with customers via phone and in person Coordinated calls for management and staff Strengthened communication skills
  • Answer telephone calls to take messages, answer questions, and provide information.
  • Call or email visitors point of contact once visitors have arrived.
  • Answer phones Greet visitors and employees Take messages Sort mail
  • Managed office supplies, Directed guests and routed deliveries and courier services.
  • Maintain incident reports assist in preparation of security surveys and post orders.
  • Provide induction orientations to new employees joining client facility.
  • Monitor CCTV cameras for suspicious activity as well conduct tours around and inside of site.
  • Provided temporary badges to employees, contractors & visitors.
  • Take note and report any suspicious activity or problems/concerns expressed by employees.
  • Provided introductory customer service to clients, vendors and employees entering building premises.
  • Recorded data on property damage, unusual occurrences and other incidents.
  • Maintain front desk and keep organized.
  • Issue visitor badges/ monition logbook.
  • Report writing for incidents and daily activity reports.
  • Addressed problems with employee access badges, monitor security cameras and tour building as scheduled.
  • Control access to the various buildings.

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How To Become A Security Receptionist

Most security guard jobs require a high school diploma. Gaming surveillance officers sometimes need experience with security and video surveillance. Most states require guards to be registered with the state, especially if they carry a firearm.

Education

Security guards generally need a high school diploma or equivalent, although some jobs may not have any education requirements. Gaming surveillance officers also need a high school diploma or equivalent and may need experience with video surveillance technology depending upon assignment.

Training

Although most employers provide instruction for newly hired guards, the amount of training they receive varies. Most guards, however, learn their job in a few weeks. During those few weeks, training from their employer typically covers emergency procedures, detention of suspected criminals, and proper communication.

Many states recommend that security guards receive approximately 8 hours of pre-assignment training, 8–16 hours of on-the-job training, and 8 hours of annual training. This may include training in protection, public relations, report writing, deterring crises, first aid, and other specialized training related to the guard’s assignment.

Training is more rigorous for armed guards because they require weapons training. Armed guards may be tested periodically in the use of firearms.

For gaming surveillance officers and investigators, some employers prefer candidates with previous work experience in casinos or individuals with a background in law enforcement. Experience with video technology can also be helpful in using surveillance systems and software.

Drug testing may be required as a condition of employment and randomly during employment.

Licenses, Certifications, and Registrations

Most states require that guards be registered with the state in which they work. Although registration requirements vary by state, basic qualifications for candidates are as follows:

  • Be at least 18 years old
  • Pass a background check
  • Complete training

Guards who carry weapons usually must be registered by the appropriate government authority. Armed guard positions have more stringent background checks and entry requirements than those of unarmed guards. Rigorous hiring and screening programs, including background, criminal record, and fingerprint checks, are required for armed guards in most states.

Some jobs may also require a driver's license.

Advancement

Some guards advance to supervisory or security manager positions. Those with experience or postsecondary education should have an advantage. Armed security guards have a greater potential for advancement and enjoy higher earnings.

Some guards with management skills open their own security guard business. Guards can also move to an organization that needs higher levels of security, which may result in more prestige or higher pay.

Important Qualities

Decisionmaking skills. Guards and officers must be able to quickly determine the best course of action when a dangerous situation arises. 

Patience. Security guards and officers may need to spend long periods standing and observing their environment without distractions.

Observation skills. Guards and officers must be alert and aware of their surroundings, and be able to quickly recognize anything out of the ordinary.

Physical strength. Guards must be strong enough to apprehend offenders and to handle emergency situations.

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Security Receptionist jobs

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Top Skills for A Security Receptionist

VisitorBadgesSafeEnvironmentCustomerServiceEmergencySituationsClientFacilitySuspiciousActivityPhoneCallsFrontDeskCctvContractorsDataEntryCleanReceptionAreaEmailControlAccessSecurityCamerasTelephoneCallsAppropriatePersonsSortIncidentReportsDailyActivities

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Top Security Receptionist Skills

  1. Visitor Badges
  2. Safe Environment
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Issued visitor badges and notified appropriate contact.Provided information, directions and other needed information for visitors.
  • Maintain a safe environment for students, faculty and staff.
  • Provided excellent customer service on access control, escorts and switchboard operation in a proficient and professional manner.
  • Handle emergency situations in terms of medical emergencies, providing CPR when necessary and accidents.
  • Provide leadership guidance and quality assurance measures to all members of security detail within client facility.

Top Security Receptionist Employers

Security Receptionist Videos

Job Roles For Security Officer – Safeguarding,inspecting,Safety

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