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Burns was born in Baltimore, Maryland, in 1861 and raised in Columbus, Ohio.
Burns left government service in 1906, with a growing reputation for incorruptibility and excellent detective work.
The base company from which Burns International Security Services evolved, the William J. Burns National Detective Agency, was established in New York in 1909 by the son of Irish immigrant parents.
Among its clients were General Motors, General Electric, Standard Oil of New Jersey, du Pont, A&P, and the American Bankers Association, the organization that had given the agency its first big contract back in 1909.
In 1913, the agency changed its name to the Burns International Detective Agency.
By this time, the company was becoming famous for innovative detective methods, which, in 1916, involved Burns himself in something of a scandal and began the tarnishing of his image.
Burns resigned in 1924, leaving the directorship to his chief assistant, J. Edgar Hoover.
Burns went into full retirement, moving to Sarasota, Florida, where he died on April 14, 1932.
Since 1948, the Whitford family has provided locksmith and security services that businesses and residents in East Hartford, central Connecticut, and well beyond have come to depend on.
By 1978, Burns had 99 branch offices in North and South America.
Although Burns continued to provide alarm installation and monitoring systems, by 1979 about 86 percent of its total sales came from its guard services.
Still under the nominal control of the Burns family, its high net earning mark of about $8 million dropped to about $4 million in 1981.
By 1982, it had become a $3.3 billion industry, of which Burns had a $250 million share, second only to Pinkerton's $300 million.
April 21, 1991 – Incorporated as Connecticut nonprofit corporation
May 8, 1991 – Full time executive director hired
September 3, 1991 – On street program introduced; program operations began
January 8, 1992 – Determined to be tax exempt under section 501(c )(3) of the Internal Revenue Code, retroactive to date of incorporation
December 14, 1992 – Designated central business district’s formally recognized block watch by the Court of Common Council
The company went public again in 1993, as Borg-Warner Security, and spun off Borg-Warner Automotive to its shareholders.
According to a 1993 study by industry analyst William Cunningham, growth in protection and security services would continue into the 21st century.
May 16, 1994 – Forged strategic partnership with Hartford Police Department; collocated with Hartford Police in central business district headquarters
January 5, 1995 – Entered into contract with Jones Lang LaSalle to staff and operate Civic Center Mall Information Center.
January 1, 2000 – Introduced complimentary mobile roadside assistance to the central business district
Contract remained in effect until February 2001 when Mall operations were curtailed in preparation for property sale
December 3, 2001 – Licensed by State of Connecticut as an incorporated contract security service
December 3, 2001 – Entered into contract with the Hartford Parking Authority to provide security at Hartford Parking Authority facilities.
May 2, 2006 – Entered into contract with South Hartford Community Alliance to provide mobile security patrols in South Hartford commercial areas.
January 1, 2007 – Initiated strategic shift in direction from traditional nonprofit model to nonprofit entrepreneurial model.
April 4, 2007 – Entered into contract with the Hartford Business Improvement District to provide security patrols, both mobile and on foot, within the District covering some 13.5 linear miles on a seven day per week basis.
March 20, 2009 – Entered into new 5-year contract with the Hartford Parking Authority to provide security at Hartford Parking Authority facilities effective January 1, 2009.
July 1, 2010 – HBID contract renewed for 3 years
December 14, 2012 – Entered into contract with Laz Parking to provide mobile security and hospitality patrols to various surface parking lots
September 1, 2014- Entered into additional contract with the Hartford Parking Authority to provide security at Hartford Parking Authority surface parking lots.
April 16, 2016- Founder Austin T. Jordan retired, assumed position of consulting director CEO emiritus; David Harris stepped into CEO role
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| Company name | Founded date | Revenue | Employee size | Job openings |
|---|---|---|---|---|
| ISMG | 1990 | $2.7M | 49 | 15 |
| Titan Security Group | 1977 | $20.0M | 350 | 47 |
| Old Dominion Security Company | - | $4.5M | 200 | - |
| HSS | 1967 | $160.0M | 2,454 | 104 |
| Minuteman Security Technologies | 1988 | $46.8M | 10 | 14 |
| Inter State Security | 1999 | $940,000 | 11 | - |
| Oklahoma Investigative Group, Inc. | 2000 | $36.0M | 850 | - |
| Elite Guard | 1983 | $4.5M | 100 | - |
| Kent Services | 1983 | $49.3M | 1,000 | 22 |
| CSI Investigators | 1982 | $2.1M | 55 | - |
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Ssc, Inc. may also be known as or be related to Security Services Of Connecticut Inc, Security Services Of Connecticut, Inc., Security Services of Connecticut, Security Services of Connecticut Inc. and Ssc, Inc.