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Security, shift supervisor skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical security, shift supervisor skills. We ranked the top skills for security, shift supervisors based on the percentage of resumes they appeared on. For example, 29.0% of security, shift supervisor resumes contained customer service as a skill. Continue reading to find out what skills a security, shift supervisor needs to be successful in the workplace.

15 security, shift supervisor skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how security, shift supervisors use customer service:
  • Exercised expert customer service skills and follow-up techniques with tenants and property management team whenever incidents occur.
  • Promote a professional environment demonstrating a consistent, positive customer service approach in all situations.

2. Incident Reports

An Incident Report, in a medical facility such as hospitals and nursing homes, is a type of paperwork filled out immediately after and in the case of an incident of some sort, with the goal of describing the incident and its consequences, as well as the measurements taken after or during the incident, as well as any other information relevant to said incident. Such an incident might be a patient acting out or a patient being injured.

Here's how security, shift supervisors use incident reports:
  • Reported any suspicious activity to the military s tactical operation center and created incident reports on every security related issues.
  • Participated in investigations, maintained records, prepared incident reports, and other documents pertinent to security activities

3. Performance Evaluations

Performance evaluation is a formal and productive process to measure an employee's work and results based on their job responsibilities over a defined period of time and to properly measure an employee's contribution to the workforce and employers and achieve a high level of quality and quantity of work produced. The evaluation also helps employees provide information about deficiencies in job performance and the company's expectations for the future.

Here's how security, shift supervisors use performance evaluations:
  • Earned consistently favorable performance evaluations and recommendation for promotion to, Shift Supervisor based on training and instructing abilities.
  • Provide input and advice in the preparation of security associates performance evaluations and disciplinary notices, as required.

4. Alertness

Here's how security, shift supervisors use alertness:
  • Maintained a constant alertness for indicators of unusual or abnormal conditions.
  • Train, inspect and evaluate Security Officers for alertness, appearance and proper performance while on duty and correct deficiencies.

5. Security Services

Security services provide security to a customer who can pay for the service. They offer different services and packages that start with the basic security to more thorough security. This could include a security guard, with a weapon and a guard dog.

Here's how security, shift supervisors use security services:
  • Execute security services as outlined in site-specific post orders and directed by Security Management.
  • Oversee the daily security activities & manage expectations and ensure that security services meet both customer and contractual levels.

6. Security Logs

Here's how security, shift supervisors use security logs:
  • Maintained security logs and draft activity reports.

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7. Patrol

Here's how security, shift supervisors use patrol:
  • Monitored prescribed guard duties and responsibilities* Reviewed patrol activity via internal corporate reports.
  • Supervised up to 25 Security officers conducting fixed-post and patrol security functions.

8. Direct Supervision

Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.

Here's how security, shift supervisors use direct supervision:
  • Make recommendations for positive and negative personnel actions for those under his/her direct supervision.
  • Make recommendations for positive and negative personal actions to their direct supervision.

9. Emergency Situations

Here's how security, shift supervisors use emergency situations:
  • Assisted Director of Security in overseeing and completing daily duties Handled any escalated security issues or emergency situations appropriately.
  • Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety.

10. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how security, shift supervisors use cpr:
  • Administer basic first aid treatment, Cardiopulmonary Resuscitation (CPR), and Automated External Defibrillator (AED).
  • Trained more than twenty employees in CPR and performed CPR on one ill guest successfully.

11. Security Operations

Here's how security, shift supervisors use security operations:
  • Coordinated security operations and/or activities with the military at each base, including planning security for special and high risk events
  • Supervised project management; implemented standard security operations at Amazon Fulfillment Center through service level agreements and ensured compliance.

12. Criminal Justice

Here's how security, shift supervisors use criminal justice:
  • Maintained Department of Criminal Justice Services Certification and weapons qualification.
  • Attended the 2004 National Training Conference for Criminal Justice and Community Leaders (16th Annual Multi-Jurisdictional Conference) Developed the Admin.

13. Patients

Here's how security, shift supervisors use patients:
  • Interacted with high risk patients, paying attention to there individual needs and remaining patient and professional at all times.
  • Monitored the application of behavior health care with particular attention to patients with difficult behavior, learning and/or physical problems.

14. Safety Hazards

Safety hazards are defined as any potential source of danger or harm to a person's health and safety. The term commonly refers to the risks associated with the kind of occupation or work. The five common types of occupational safety hazards are; biological (health risks from viruses, bacteria, insect,s, etc.), chemical (dangerous substances used in manufacturing plants), physical (risk of injury associated with labor), Ergonomic (worker's efficiency during work), and Psychosocial (mental health risks involved with certain occupations).

Here's how security, shift supervisors use safety hazards:
  • Coordinate and lead response to emergency conditions, such as fire, safety hazards, and threats to life or property.
  • Inspected and direct inspection of premises to test alarm systems, detect safety hazards and equipment for serviceability.

15. Security Management

Security management is an organization's asset that includes, but is not limited, to people, buildings, machines, systems, and information, followed by the development, documentation, and implementation of policies and procedures to protect the assets. Security management equips security managers with the skills to protect an organization's operations and assets against internal and external security breaches.

Here's how security, shift supervisors use security management:
  • Interacted with site and security management in discussions about daily activities and emergent security needs.
  • Responded to and reported all incidents to security management and contacted local authorities if necessary.
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List of security, shift supervisor skills to add to your resume

Security, shift supervisor skills

The most important skills for a security, shift supervisor resume and required skills for a security, shift supervisor to have include:

  • Customer Service
  • Incident Reports
  • Performance Evaluations
  • Alertness
  • Security Services
  • Security Logs
  • Patrol
  • Direct Supervision
  • Emergency Situations
  • CPR
  • Security Operations
  • Criminal Justice
  • Patients
  • Safety Hazards
  • Security Management
  • CCTV
  • Security Procedures
  • Property Damage
  • Emergency Response
  • Security Systems
  • Nuclear Power
  • Medical Emergencies
  • Loss Prevention
  • Security Issues
  • Disciplinary Actions
  • Foot Patrol
  • Surveillance Cameras
  • Security Breaches
  • Security Cameras
  • Fire Alarms
  • Security Policies
  • Guest Service
  • Alarm Systems
  • Crowd Control
  • Security Equipment
  • Emergency Calls
  • Physical Security
  • Video Surveillance
  • Local Law Enforcement
  • Bomb Threats
  • Security Guards
  • Security Patrols
  • Metal Detectors
  • Emergency Procedures
  • Local Police

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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