What does a security, shift supervisor do?
A security shift supervisor is responsible for maintaining the safety and security of the building premises and company assets. Security shift supervisors observe and report suspicious people and activities within the building, monitor surveillance, and write incident reports. They also delegate tasks and schedule shifts to the security staff, assist guests with their inquiries and concerns, and direct them to the correct department. A security shift supervisor must have excellent leadership and observational skills.
Security, shift supervisor responsibilities
Here are examples of responsibilities from real security, shift supervisor resumes:
- Lead department to successfully pass OSHA and JCAHO inspection and survey.
- Maintain full accountability for managing all aspects of day-to-day safety and security activities in accordance with organizational goals and objectives.
- Conduct audits, identifying issues and developing corrective action plans to ensure compliance with applicable safety, health and environmental regulations.
- Assist with JCAHO and OSHA inspections.
- Provide basic first aid, CPR and accident responses.
- Dispatch for emergency calls and perform CPR if necessary.
- Conduct interior and exterior security patrol utilizing foot patrols.
- Monitor CCTV cameras and officers positioning from dispatching control area.
- Maintain a constant alertness for indicators of unusual or abnormal conditions.
- Coordinate and investigate both internal and external theft, while proficiently operating CCTV equipment.
- Plan, organize and provide supervision and oversight for daily maintenance operations and activities within the complex.
- Patrol the interior and perimeter of the facility to observe and identify potential safety, security risks or undesirable conditions.
- Maintain full accountability for managing all aspects of day-to-day safety and security activities in accordance with organizational goals and objectives.
- Report EHS performance at all levels, across all facilities and business units.
- Assist with environmental and PSM programs when need.
Security, shift supervisor skills and personality traits
We calculated that 29% of Security, Shift Supervisors are proficient in Customer Service, Incident Reports, and Performance Evaluations. They’re also known for soft skills such as Communication skills, Good judgment, and Observation skills.
We break down the percentage of Security, Shift Supervisors that have these skills listed on their resume here:
- Customer Service, 29%
Exercised expert customer service skills and follow-up techniques with tenants and property management team whenever incidents occur.
- Incident Reports, 20%
Reported any suspicious activity to the military s tactical operation center and created incident reports on every security related issues.
- Performance Evaluations, 11%
Earned consistently favorable performance evaluations and recommendation for promotion to, Shift Supervisor based on training and instructing abilities.
- Alertness, 10%
Maintained a constant alertness for indicators of unusual or abnormal conditions.
- Security Services, 8%
Execute security services as outlined in site-specific post orders and directed by Security Management.
- Security Logs, 4%
Maintained security logs and draft activity reports.
Common skills that a security, shift supervisor uses to do their job include "customer service," "incident reports," and "performance evaluations." You can find details on the most important security, shift supervisor responsibilities below.
Communication skills. One of the key soft skills for a security, shift supervisor to have is communication skills. You can see how this relates to what security, shift supervisors do because "security guards and surveillance officers must communicate effectively with others, even in stressful situations." Additionally, a security, shift supervisor resume shows how security, shift supervisors use communication skills: "facilitate communication between employees, emergency response teams and facility management. "
Observation skills. This is an important skill for security, shift supervisors to perform their duties. For an example of how security, shift supervisor responsibilities depend on this skill, consider that "security guards and surveillance officers must be alert and aware of their surroundings, and be able to quickly recognize anything out of the ordinary." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a security, shift supervisor: "monitor cctv for proactive security and safety observation and response. ".
The three companies that hire the most security, shift supervisors are:
- Allied Universal
819 security, shift supervisors jobs
- Westhab18 security, shift supervisors jobs
- Securitas AB14 security, shift supervisors jobs
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Compare different security, shift supervisors
Security, shift supervisor vs. Captain of guards
An asset protection lead specializes in executing loss prevention measures and programs, ensuring the safety and security of business establishments and clients. Their responsibilities revolve around devising strategies to prevent fraud and theft, monitoring surveillance cameras, patrolling areas, keeping an eye on any suspicious behavior or activities, and responding to distress or crisis. They must also train staff when it comes to enforcing security procedures in adherence to the company's policies and regulations. Furthermore, there are instances where they must assist clients with their needs, prioritizing client satisfaction.
While similarities exist, there are also some differences between security, shift supervisors and captain of guards. For instance, security, shift supervisor responsibilities require skills such as "customer service," "alertness," "security services," and "security logs." Whereas a captain of guards is skilled in "passenger safety," "leadership," "championship," and "law enforcement." This is part of what separates the two careers.
The education levels that captains of guards earn slightly differ from security, shift supervisors. In particular, captains of guards are 3.2% more likely to graduate with a Master's Degree than a security, shift supervisor. Additionally, they're 0.5% less likely to earn a Doctoral Degree.Security, shift supervisor vs. Asset protection lead
In a company setting, an asset protection manager is primarily in charge of devising strategies to protect a company's financial assets. Their responsibilities revolve around performing research and analysis to identify client needs, developing security structures to prevent theft and other illegal activities within the company, performing risk assessments, and conducting thorough investigations on any reported discrepancies. Furthermore, as an asset protection manager, it is essential to lead and encourage the team to reach goals, all while implementing the company's policies and regulations.
Each career also uses different skills, according to real security, shift supervisor resumes. While security, shift supervisor responsibilities can utilize skills like "customer service," "incident reports," "performance evaluations," and "alertness," asset protection leads use skills like "internal investigations," "crisis situations," "external theft," and "compliance issues."
Asset protection leads earn a higher average salary than security, shift supervisors. But asset protection leads earn the highest pay in the retail industry, with an average salary of $45,194. Additionally, security, shift supervisors earn the highest salaries in the professional with average pay of $36,667 annually.Average education levels between the two professions vary. Asset protection leads tend to reach similar levels of education than security, shift supervisors. In fact, they're 2.8% more likely to graduate with a Master's Degree and 0.5% less likely to earn a Doctoral Degree.Security, shift supervisor vs. Asset protection manager
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a security, shift supervisor is likely to be skilled in "incident reports," "performance evaluations," "alertness," and "security services," while a typical asset protection manager is skilled in "direct reports," "safety program," "store associates," and "osha."
Asset protection managers typically earn similar educational levels compared to security, shift supervisors. Specifically, they're 3.0% more likely to graduate with a Master's Degree, and 0.1% more likely to earn a Doctoral Degree.Security, shift supervisor vs. Assistant director of security
Types of security, shift supervisor
Updated January 8, 2025
