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Security site supervisor skills for your resume and career

Updated January 8, 2025
6 min read
Below we've compiled a list of the most critical security site supervisor skills. We ranked the top skills for security site supervisors based on the percentage of resumes they appeared on. For example, 24.1% of security site supervisor resumes contained customer service as a skill. Continue reading to find out what skills a security site supervisor needs to be successful in the workplace.

15 security site supervisor skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how security site supervisors use customer service:
  • Secure and Enforce Safety of Property and Clients* Customer Service/Asset Protection/Patrol/CCTV* Implement and Enforce Policy and Procedures* Maintain Activity and Incident Reports
  • Coordinate necessary support services to effectively manage client site to meet or exceed operational goals and provide quality customer service.

2. Incident Reports

An Incident Report, in a medical facility such as hospitals and nursing homes, is a type of paperwork filled out immediately after and in the case of an incident of some sort, with the goal of describing the incident and its consequences, as well as the measurements taken after or during the incident, as well as any other information relevant to said incident. Such an incident might be a patient acting out or a patient being injured.

Here's how security site supervisors use incident reports:
  • Prepared Daily Activity Reports, Incident Reports, and performed Interior/exterior security patrols on a daily basic
  • Completed incident reports and conducted investigations, documented and administered employee reviews and discipline.

3. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how security site supervisors use hr:
  • Prepared necessary documents such as expense reports and other necessary HR requirements.
  • Assure that employee grievances are heard with help from appropriate district or region on HR support employees and Operation Manager.

4. Performance Evaluations

Performance evaluation is a formal and productive process to measure an employee's work and results based on their job responsibilities over a defined period of time and to properly measure an employee's contribution to the workforce and employers and achieve a high level of quality and quantity of work produced. The evaluation also helps employees provide information about deficiencies in job performance and the company's expectations for the future.

Here's how security site supervisors use performance evaluations:
  • Supervised and trained all personnel at this location, and monitored their performance by completing yearly performance evaluations.
  • Maintain and manage secured personnel records to include disciplinary action forms, training documentation and performance evaluations.

5. Alertness

Here's how security site supervisors use alertness:
  • Maintained a constant alertness for indicators of unusual or abnormal conditions.
  • Train, inspect and evaluate Security Officers for alertness, appearance and proper performance while on duty and correct deficiencies.

6. Security Services

Security services provide security to a customer who can pay for the service. They offer different services and packages that start with the basic security to more thorough security. This could include a security guard, with a weapon and a guard dog.

Here's how security site supervisors use security services:
  • Provided private security services and was assigned as site supervisor for a large manufacturing facility and downtown hotel.
  • Worked effectively with contracted security services in planning, bidding and mounting of security cameras and readers.

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7. Patrol

Here's how security site supervisors use patrol:
  • Conducted patrol routines and completed and Filed for unsafe actions committed company property.
  • Performed foot patrol of interior and exterior areas of facility assigned locations.

8. Direct Supervision

Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.

Here's how security site supervisors use direct supervision:
  • Managed Command Center responsible for direct supervision of shift, post checks, specials, receptionists and lead personnel.
  • Provide direct supervision and management of 10 officers and 4 shift supervisors.

9. Contract Compliance

Here's how security site supervisors use contract compliance:
  • Work daily with Wells Fargo Corporate Security and the CBRE Facility Manager to ensure contract compliance within the site
  • Ensured all required reporting and contract compliance requirements are met.

10. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how security site supervisors use safety procedures:
  • Direct liaison between local authorities and building management to implement new security and fire safety procedures
  • Provide training and coaching to ensure security personnel follow safety procedures and guidelines.

11. Emergency Situations

Here's how security site supervisors use emergency situations:
  • Provided operational guidance and direction in accordance with company policy during routine, urgent and emergency situations.
  • Conducted training to Security Officers at various locations including how to handle emergency situations before and after.

12. Criminal Justice

Here's how security site supervisors use criminal justice:
  • Maintained Department of Criminal Justice Services Certification and weapons qualification.
  • Attended the 2004 National Training Conference for Criminal Justice and Community Leaders (16th Annual Multi-Jurisdictional Conference) Developed the Admin.

13. Safety Hazards

Safety hazards are defined as any potential source of danger or harm to a person's health and safety. The term commonly refers to the risks associated with the kind of occupation or work. The five common types of occupational safety hazards are; biological (health risks from viruses, bacteria, insect,s, etc.), chemical (dangerous substances used in manufacturing plants), physical (risk of injury associated with labor), Ergonomic (worker's efficiency during work), and Psychosocial (mental health risks involved with certain occupations).

Here's how security site supervisors use safety hazards:
  • Identify and report all safety hazards / equipment malfunctions / equipment parameter deviations.
  • Respond to emergency call site alarms, inspect for fire and safety hazards, and notify clients of property security.

14. Security Management

Security management is an organization's asset that includes, but is not limited, to people, buildings, machines, systems, and information, followed by the development, documentation, and implementation of policies and procedures to protect the assets. Security management equips security managers with the skills to protect an organization's operations and assets against internal and external security breaches.

Here's how security site supervisors use security management:
  • Developed policies and procedures pertaining to security management, information security, personnel security and physical security.
  • Assist Security Management in implementing the emergency procedures established for the building.

15. Site Security

Here's how security site supervisors use site security:
  • Evaluated operational procedures, identified problem areas, and recommended and initiated corrective actions that enhanced facility and site security.
  • Conduct scheduled and unscheduled facility security rounds per site security plans.
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List of security site supervisor skills to add to your resume

Security site supervisor skills

The most important skills for a security site supervisor resume and required skills for a security site supervisor to have include:

  • Customer Service
  • Incident Reports
  • HR
  • Performance Evaluations
  • Alertness
  • Security Services
  • Patrol
  • Direct Supervision
  • Contract Compliance
  • Safety Procedures
  • Emergency Situations
  • Criminal Justice
  • Safety Hazards
  • Security Management
  • Site Security
  • Security Operations
  • CCTV
  • Branch Management
  • CPR
  • Security Industry
  • Nuclear Power
  • Disciplinary Actions
  • Property Damage
  • Loss Prevention
  • On-Site Training
  • Foot Patrol
  • Security Surveys
  • Vehicle Patrols
  • Emergency Response
  • Security Issues
  • Security Breaches
  • Physical Security
  • Security Cameras
  • Alarm Systems
  • Security Systems
  • Local Law Enforcement
  • Medical Emergencies
  • Surveillance Equipment
  • Telephone Calls
  • Security Policies
  • Property Management
  • Security Procedures
  • Client Property
  • Criminal Acts
  • Circuit Television
  • Security Equipment
  • Fire Alarms

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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