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Security supervisor skills for your resume and career

Updated January 8, 2025
6 min read
Security supervisor example skills
Below we've compiled a list of the most critical security supervisor skills. We ranked the top skills for security supervisors based on the percentage of resumes they appeared on. For example, 13.7% of security supervisor resumes contained patrol as a skill. Continue reading to find out what skills a security supervisor needs to be successful in the workplace.

15 security supervisor skills for your resume and career

1. Patrol

Here's how security supervisors use patrol:
  • Dispatched patrol officers, monitored security system, filled out daily security reports, supervised a small group of security officers.
  • Instructed new officers about patrol routes and explained the proper procedures for handling personnel during emergency and non-emergency situations.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how security supervisors use customer service:
  • Performed customer service by interacting and assisting customers, providing information, addressing customers concerns, and assisting people with disabilities.
  • Managed a 20-personnel airport security detail, evaluated quality control, coordinated scheduling, and negotiated customer service related issues.

3. Incident Reports

An Incident Report, in a medical facility such as hospitals and nursing homes, is a type of paperwork filled out immediately after and in the case of an incident of some sort, with the goal of describing the incident and its consequences, as well as the measurements taken after or during the incident, as well as any other information relevant to said incident. Such an incident might be a patient acting out or a patient being injured.

Here's how security supervisors use incident reports:
  • Reconcile security logs against shift duties and patrols; review incident reports prior to client submission and coordinate preliminary investigations.
  • Prepared written incident reports and established timely and accurate assessments with regards to fraud prevention and security procedures.

4. Emergency Situations

Here's how security supervisors use emergency situations:
  • Coordinate emergency situations; monitor surveillance cameras; investigate duress alarms; resolves safety hazard situations and comply with respective procedures.
  • Monitored communication personnel operating CCTV and ensured they dispatched Public Safety Officers to emergency situations in a safe and timely manner.

5. Security Procedures

A security procedure is a verification protocol used to check if an electronic signature, record, or performance belongs to that specific person. It is a set of necessary procedures that need to be performed to maintain security. These procedures are step-by-step guidelines on how to implement, enable, or enforce security.

Here's how security supervisors use security procedures:
  • Facilitated briefings with security staff to communicate pertinent information and ensure security procedures were in place for special school events.
  • Communicated and established rapport with visitors; educated clients regarding security procedures; defused difficult situations and resolved conflict.

6. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how security supervisors use cpr:
  • Attend all CPR, First Aid, and AED certifications and retrains and make sure that my staff is properly trained.
  • Inspect all other assigned equipment to include but not limited to metal handcuffs, CPR life mask, and flashlight.

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7. Security Operations

Here's how security supervisors use security operations:
  • Directed security operations by establishing and enforcing security/emergency procedures.
  • Supervised 5 security officers as they operated WINDSX Security Systems, WINDSX SQL Personal Data Systems and conducted physical security operations.

8. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how security supervisors use payroll:
  • Demonstrated organizational and management skills by creating schedules, training documents, completing payroll, and training new security officers.
  • Provide and support external and internal transport of juvenile residents*Monitor payroll and attendance of shift.

9. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how security supervisors use hr:
  • Developed operating manuals for security staff and assisted HR in creating job description for security positions.
  • Reported via the written word and verbally all incidents occurring on the shift to the Casino Director and HR Manager.

10. CCTV

Here's how security supervisors use cctv:
  • Ensured that CCTV systems are professionally, effectively and sensitively monitored in compliance with relevant procedures and legislation.
  • Operated/maintained CCTV and duties, responsible for company receiving and individual receiving, documented and completed file maintenance.

11. Property Damage

Property damage is the destruction or damage of tangible personal property. Property damage can be caused by negligence, irresponsible handling of the property, willful destruction, or any other destructure act of nature.

Here's how security supervisors use property damage:
  • Documented daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons or unusual activities.
  • Lead criminal investigations surrounding property damage, client safety measures and employee misconduct.

12. Security Services

Security services provide security to a customer who can pay for the service. They offer different services and packages that start with the basic security to more thorough security. This could include a security guard, with a weapon and a guard dog.

Here's how security supervisors use security services:
  • Staff Management: Supervised 10 staff: technology and investigative specialists, security services supervisors, and corporate/senior corporate security officers.
  • Function as liaison between Management, Tribune Safety, Security Services and local law enforcement regarding security and safety issues.

13. Surveillance Equipment

Surveillance Equipment is a way to monitor and record events to keep a person or a property safe and secured. Using Equipment commonly known as Closed Circuit Television or CCTV can give you a clear view of what is happening in a specific area with the help of a technician or a security guard. This Equipment will secure the property and prevent further damage or loss of property.

Here's how security supervisors use surveillance equipment:
  • Secured premises and personal by patrolling property; monitoring surveillance equipment and access points.
  • Monitor visitor activity, alarms and surveillance equipment for unusual activity.

14. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how security supervisors use loss prevention:
  • Maintain documentation or reports on security-related incidents or investigations Prepare written reports on investigations Train establishment personnel in loss prevention activities.
  • Established, promoted and maintained hospital security and property protection programs, fire reporting systems and loss prevention procedures.

15. Performance Evaluations

Performance evaluation is a formal and productive process to measure an employee's work and results based on their job responsibilities over a defined period of time and to properly measure an employee's contribution to the workforce and employers and achieve a high level of quality and quantity of work produced. The evaluation also helps employees provide information about deficiencies in job performance and the company's expectations for the future.

Here's how security supervisors use performance evaluations:
  • Ensured all SOC staff provided excellent customer service and telephone etiquette by administering a comprehensive training and performance evaluation program.
  • Interviewed applicants for employment, administered departmental performance evaluations and counseling along with disciplinary actions according to company policy.
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List of security supervisor skills to add to your resume

Security supervisor skills

The most important skills for a security supervisor resume and required skills for a security supervisor to have include:

  • Patrol
  • Customer Service
  • Incident Reports
  • Emergency Situations
  • Security Procedures
  • CPR
  • Security Operations
  • Payroll
  • HR
  • CCTV
  • Property Damage
  • Security Services
  • Surveillance Equipment
  • Loss Prevention
  • Performance Evaluations
  • Emergency Response
  • Disciplinary Actions
  • Local Law Enforcement
  • Security Systems
  • Security Policies
  • Alertness
  • Safety Hazards
  • Medical Emergencies
  • Security Issues
  • Security Industry
  • Physical Security
  • Crowd Control
  • Foot Patrol
  • Safety Procedures
  • Exceptional Guest
  • Alarm Systems
  • Fire Alarms
  • Security Cameras
  • Emergency Calls
  • Security Equipment
  • Security Measures
  • Local Police
  • First Aid Training
  • Security Breaches
  • Metal Detectors
  • Excellent Guest
  • Surveillance Cameras
  • Security Violations
  • VIP
  • Security Rules
  • Security Guards
  • Local Authorities
  • Video Surveillance

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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