What does a security technician do?

Common skills that a security technician uses to do their job include "customer service," "cctv," and "control systems." You can find details on the most important security technician responsibilities below.

Customer-service skills. The most essential soft skill for a security technician to carry out their responsibilities is customer-service skills. This skill is important for the role because "service technicians discuss automotive problems—along with options to fix them—with their customers." Additionally, a security technician resume shows how their duties depend on customer-service skills: "provide quality customer support and service while documenting resolved issues for future reference. "

Detail oriented. Many security technician duties rely on detail oriented. "service technicians must be aware of small details when inspecting or repairing vehicle systems, because mechanical and electronic malfunctions are often due to misalignments or other easy-to-miss causes.," so a security technician will need this skill often in their role. This resume example is just one of many ways security technician responsibilities rely on detail oriented: "transmitted vital communications gathered over radio and telephone via outlook including detailed incident reports for non-emergency and emergency situations. "

Dexterity. Another skill that relates to the job responsibilities of security technicians is dexterity. This skill is critical to many everyday security technician duties, as "service technicians perform many tasks that require steady hands and good hand–eye coordination, such as assembling or attaching components and subassemblies." This example from a resume shows how this skill is used: "warehouse experience operating large machinery, driver/driver helper, forklift certified, customer service, naid certified. "

Mechanical skills. A big part of what security technicians do relies on "mechanical skills." You can see how essential it is to security technician responsibilities because "service technicians must be familiar with engine components and systems and know how they interact with each other." Here's an example of how this skill is used from a resume that represents typical security technician tasks: "repair, maintain and replace security cameras and access hardware, along with intermediate locksmithing and electrical/mechanical operations. "

Organizational skills. Another common skill required for security technician responsibilities is "organizational skills." This skill comes up in the duties of security technicians all the time, as "service technicians must keep workspaces clean and organized in order to maintain safety and ensure accountability of parts." An excerpt from a real security technician resume shows how this skill is central to what a security technician does: "utilize communication, interpersonal, organizational and customer service skills, in order to increase productivity within the organization. "

Physical strength. While "physical strength" is last on this skills list, don't underestimate its importance to security technician responsibilities. Much of what a security technician does relies on this skill, seeing as "service technicians must sometimes lift and maneuver heavy parts such as engines and body panels." Here is a resume example of how this skill is used in the everyday duties of security technicians: "conducted in-depth site security surveys and provide ongoing collaboration with facility clients to implement standardized physical security solutions. "

All security technician skills