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Become A Select Guest Coordinator

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Working As A Select Guest Coordinator

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • $52,000

    Average Salary

What Does A Select Guest Coordinator Do At Hyatt

* Conduct deep dive analysis for hotels regarding guest satisfaction trends and share with appropriate stakeholders, including: Select Service Operations leadership, RVPs, Owners/Management Companies, and hotels
* Act as support for all hotel level and RVP requests related to HySat and text analysis
* Assist in any monthly reporting as necessary, defined by NASS leadership
* Provide support for Corporate Operations stakeholders in identifying areas of opportunity for various hotels on a regular basis
* Conduct training at hotels and via webinar regarding voice of the customer
* The position responsibilities outlined above are in no way to be construed as all encompassing.
* Other duties, responsibilities, and qualifications may be required and/or assigned as necessary

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Select Guest Coordinator Demographics

Gender

Female

69.1%

Male

20.2%

Unknown

10.7%
Ethnicity

White

60.6%

Hispanic or Latino

19.0%

Black or African American

10.7%

Asian

6.1%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

57.4%

French

14.8%

Portuguese

3.7%

Vietnamese

3.7%

German

3.7%

Arabic

3.7%

Romanian

1.9%

Hebrew

1.9%

Japanese

1.9%

Dakota

1.9%

Persian

1.9%

Mandarin

1.9%

Russian

1.9%
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Select Guest Coordinator Education

Schools

University of Phoenix

10.6%

Miami Dade College

7.1%

Iowa State University

7.1%

Kansas State University

5.9%

Aveda Institute

5.9%

The Academy

5.9%

University of Central Florida

5.9%

University of South Carolina - Columbia

5.9%

Trident Technical College

4.7%

University of Minnesota - Twin Cities

4.7%

University of California - Davis

4.7%

Wayne State College

3.5%

University of Northern Colorado

3.5%

Mesa Community College - Boswell

3.5%

Saint Catherine University

3.5%

University of Nevada - Las Vegas

3.5%

University of Illinois University Administration

3.5%

Virginia Commonwealth University

3.5%

Texas Tech University

3.5%

Radford University

3.5%
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Majors

Business

23.0%

Psychology

8.9%

Cosmetology

7.9%

Communication

7.0%

Health Care Administration

5.1%

Medical Assisting Services

4.3%

Marketing

4.3%

Interior Design

4.1%

Hospitality Management

4.1%

Criminal Justice

3.5%

Political Science

3.3%

Graphic Design

3.3%

Fine Arts

3.0%

Nursing

3.0%

English

3.0%

Management

2.7%

General Studies

2.4%

Liberal Arts

2.4%

Human Resources Management

2.4%

Education

2.2%
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Degrees

Bachelors

44.1%

Other

25.9%

Associate

11.4%

Masters

9.8%

Certificate

5.2%

Diploma

1.7%

License

1.3%

Doctorate

0.7%
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Top Skills for A Select Guest Coordinator

  1. Customer Service
  2. Guest Satisfaction
  3. Phone Calls
You can check out examples of real life uses of top skills on resumes here:
  • Served the resort in a customer service capacity assisting guest concerns and providing outside area recommendations.
  • Selected by the Director of Quality to assist in the improvement of guest satisfaction and loyalty.
  • Answer phone calls, clean up after salon, keep up with salon laundry, and help manage the salon schedule.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Formalized policies and developed Standard Operating Procedures to improve customer service.

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Top Select Guest Coordinator Employers

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