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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Diego, CA | $90,040 | $43.29 |
| 2 | Dover, DE | $86,660 | $41.66 |
| 3 | Phoenix, AZ | $78,553 | $37.77 |
| 4 | New York, NY | $76,389 | $36.73 |
| 5 | New Orleans, LA | $71,742 | $34.49 |
| 6 | Virginia Beach, VA | $71,475 | $34.36 |
| 7 | Nome, TX | $69,954 | $33.63 |
| 8 | Bell, PA | $69,739 | $33.53 |
| 9 | Milwaukee, WI | $68,434 | $32.90 |
| 10 | Albuquerque, NM | $67,988 | $32.69 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $94,587 | $45 | - |
| 2 | Customer Service Executive | $85,719 | $41 | - |
| 3 | Customer Service Senior Associate | $72,488 | $35 | - |
| 4 | Service Desk Associate | $66,801 | $32 | - |
| 5 | Service Specialist | $61,786 | $30 | - |
| 6 | Desk Operator | $57,424 | $28 | - |
| 7 | Customer Sales Specialist | $56,639 | $27 | - |
| 8 | Customer Service Professional | $54,174 | $26 | - |
| 9 | Customer Service Reprensentative | $53,231 | $26 | - |
| 10 | Lead Customer Service Representative | $52,197 | $25 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Combined Insurance | $57,529 | $28 | - |
| 2 | HealthMarkets | $53,730 | $26 | - |
| 3 | Ideal Concepts | $53,405 | $26 | - |
| 4 | Altig - American Income Life Insurance Company | $53,360 | $26 | - |
| 5 | Nta Life | $51,921 | $25 | - |
| 6 | Trusted Senior Specialists | $49,944 | $24 | - |
| 7 | One Life America | $49,563 | $24 | - |
| 8 | The Assurance Group | $49,366 | $24 | - |
| 9 | Monumental Life Insurance | $46,414 | $22 | - |
| 10 | Security National Life | $45,764 | $22 | - |
| 11 | National Agents Alliance | $45,574 | $22 | - |
| 12 | Insure One | $43,216 | $21 | - |
| 13 | UnitedHealthcare of Ohio Inc | $41,902 | $20 | - |
| 14 | Assurance | $39,778 | $19 | - |
| 15 | Sterling Insurance, A Windsor Health Group Company | $39,408 | $19 | - |
| 16 | Bankers Life Insurance Company | $39,361 | $19 | - |
| 17 | GoHealth | $39,252 | $19 | - |
| 18 | MetroPlus | $35,320 | $17 | 2 |
| 19 | e-TeleQuote Insurance | $35,022 | $17 | - |
| 20 | Colonial Life | $32,047 | $15 | - |