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- 9 jobsIT Platform Owner - Medical Device Manufacturing
Lubrizol
Deer Park, OH
Job type: Full-time Type of role: Hybrid The Lubrizol Corporation, a Berkshire Hathaway company, is a specialty chemical company whose science delivers sustainable solutions to advance mobility, improve wellbeing and enhance modern life. Founded in 1928, Lubrizol owns and operates more than 100 manufacturing facilities, sales, and technical offices around the world and has about 8,000 employees. For more information, visit ***************** We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best. We recognize unique work and life situations and offer flexibility, ensuring our employees feel engaged and fulfilled in every aspect of life. Join Our Thriving Team at Lubrizol as an IT Platform Owner - Medical Device Manufacturing Unleash Your Potential. At Lubrizol, we're transforming the chemical industry and looking for exceptional talent to join us on this journey. If you are ready to join an international company with talent around the world and want to make a real impact, we want you on our team. What You'll Do: As an IT Platform Owner - Medical Device Manufacturing, you'll be at the forefront of our innovation, leading the lifecycle management, optimization, and governance of our critical manufacturing IT platforms. You'll collaborate with a diverse group of passionate individuals to deliver sustainable solutions to advance mobility, improve wellbeing and enhance modern life. This role is pivotal in ensuring our manufacturing operations, including those involving contract manufacturing partners and medical device production, are supported by robust, compliant, and efficient technology solutions. The ideal candidate will possess a strong background in IT platform management, a deep understanding of manufacturing processes (shop floor systems, MES, QMS, ERP integration), and specific experience within the medical device industry's regulatory landscape. Develop and maintain the strategic roadmap for assigned manufacturing IT platforms (e.g., Manufacturing Execution Systems (MES), Quality Management Systems (QMS), Product Lifecycle Management (PLM), ERP modules related to manufacturing, SCADA/IIoT platforms). Oversee the entire lifecycle of the platform, from requirements gathering, selection, implementation, and upgrades, through to maintenance, optimization, and eventual decommissioning. Act as the primary IT liaison for manufacturing, quality, engineering, and supply chain departments. Collaborate closely with business stakeholders to understand their needs, gather requirements, and ensure platform alignment with business objectives. Manage relationships with software vendors and service providers, including contract manufacturers, ensuring service level agreements (SLAs) are met and solutions are delivered effectively. Ensure seamless integration of manufacturing platforms with other enterprise systems (e.g., ERP, CRM, LIMS) to enable efficient data flow and business processes. Ensure manufacturing IT platforms adhere to relevant medical device regulations (e.g., FDA 21 CFR Part 11, Part 820, ISO 13485, GxP). Lead and/or support validation activities (IQ, OQ, PQ) for manufacturing systems, including documentation and execution. Oversee change control processes for validated systems. Monitor platform performance, availability, and reliability. Identify and implement improvements to enhance system stability and user experience. Implement and maintain security best practices for manufacturing platforms, ensuring data integrity and protection against cyber threats. Provide oversight for user support and develop/deliver training programs to ensure effective utilization of the platforms. Drive continuous improvement initiatives for manufacturing IT platforms, leveraging data analytics and industry best practices to optimize processes and reduce costs. Contribute to budget planning and manage expenditures related to the assigned platforms. Ensure comprehensive documentation of platform architecture, configurations, processes, and procedures Skills That Make a Difference: Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Minimum of 7+ years of experience in IT, with at least 3-5 years in a platform ownership, system administration, or business systems analyst role focused on manufacturing environments. Proven experience with core manufacturing IT systems such as MES, QMS, and ERP (e.g., SAP PP/QM, Oracle SCM, Infor, Epicor). Demonstrable experience working in a manufacturing environment, with a strong understanding of shop floor processes, production control, quality assurance, and supply chain management. Specific experience in the medical device manufacturing industry is required, including familiarity with relevant regulatory requirements (FDA 21 CFR Part 11, Part 820, ISO 13485). Experience with contract manufacturing (CMO/CDMO) models and the associated IT integration and data exchange challenges. Strong understanding of system validation processes (IQ/OQ/PQ) within a regulated environment. Excellent project management, problem-solving, and analytical skills. Strong communication, interpersonal, and leadership skills, with the ability to collaborate effectively with technical and non-technical stakeholders. Ability to manage multiple priorities in a fast-paced environment Ability to travel 10% of the time Considered a Plus: Master's degree in a relevant field. Certifications in relevant areas (e.g., PMP, ITIL, Six Sigma, specific vendor certifications). Experience with Industrial Internet of Things (IIoT) platforms and data analytics in a manufacturing context. Knowledge of cybersecurity principles as applied to manufacturing systems. Experience with cloud-based manufacturing solutions (SaaS, PaaS) Perks and Rewards That Inspire: Competitive salary with performance-based bonus plans 401K Match plus Age Weighted Defined Contribution Competitive medical, dental & vision offerings Health Savings Account Paid Holidays, Vacation, Parental Leave Flexible work environment Learn more at benefits.lubrizol.com! Ready for your next career step? Apply today and let's shape the future together! It's an exciting time to be part of Lubrizol. Lubrizol is not staying put. We are continually learning and evolving. Our passion delivers our success - not only for Lubrizol but for those who count on us every day: our employees, customers and communities. We work with a relentless commitment to operate safely and responsibly, keeping safety, sustainability, ethics, and compliance at the forefront of everything we do. The well-being of our employees, customers and communities is paramount to our culture and in the way we approach our work. As a diverse, global team, we work together to solve some of the world's most pressing challenges. We impact everyday lives through science only Lubrizol can deliver, and we never stop pushing to do it better. One of the founding principles of The Lubrizol Corporation more than 90 years ago was treating every employee with dignity and respect. That same commitment is only stronger today. More than that, we are committed to providing an environment where every employee can be the best they can be, no matter their race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic. #LI-MS1 #LBZUS #LI-Hybrid$63k-79k yearly est. 60d+ agoEmployment Specialist at Woodlawn
Ohio Valley Goodwill Industries Rehabilitation Center
Woodlawn, OH
For over a century, Ohio Valley Goodwill has been providing support, breaking down barriers, and creating opportunities for individuals with disabilities across Greater Cincinnati. At Ohio Valley Goodwill Industries, we are committed to transforming lives and strengthening communities by empowering individuals to reach their full potential. With a long-standing commitment to providing education, job training, and employment opportunities, Goodwill has become a recognized leader in creating pathways to economic independence for those facing barriers to employment. We are looking for an Employment Specialist in our Placement Services Program. We are seeking a creative, people-oriented individual responsible for extensive networking with employers to identify job leads and negotiating job opportunities with employers once an opening has been identified. Performance will be monitored by the number of leads identified, number of interviews secured and number of job placements made each month. Additional responsibilities include providing direct services, maintaining data on consumers, facilitating staffing, writing reports, case file documentation, and to advocate on behalf of individuals with disabilities who are seeking employment. MINIMUM REQUIREMENTS: EDUCATION: Bachelor's degree in Business/ Human Services or related field preferred. High School diploma required. EXPERIENCE: One-year experience working with individual with disabilities or two year's work experience in Placement, Sales or Marketing experience required. KNOWLEDGE: Must be able to communicate in an effective and comprehensive manner with clients, business and rehab professionals. Familiarity with job market trends and needs primarily (but not solely) in the Cincinnati community. SKILLS; Requires excellent verbal and written communication, solid judgment skills, ability to work effectively in groups and in one-on-one situations and to coordinate services from external and internal sources as it meets the needs of consumers. The position involves extensive local travel, transportation of consumers and is a full-time position. Must pass DMV check (no more than 4 points) and possess appropriate auto insurance to transport participants (i.e. meet minimum state requirements). Must pass Criminal, State and federal background checks and registry checks. ESSENTIAL DUTIES: (INCLUDED PERCENT OF TIME ON TASKS) Job development and employment procurement for participants assigned to caseload. Make presentations (one-on-one and group) to business professionals at various locations. Case management duties to assist individuals in acquiring and maintaining employment. Maintain ongoing communications with designated team members regarding participants and services. Develop, modify and implement service plans for assigned participants. Prepare monthly progress reports, placement reports, follow-up reports, discharges and other relevant participant related documents. Maintain case folders in accordance with CARF, OOD, and DODD/Medicaid facility standards. Tour and observe diverse businesses. Maintain records on travel expenses, billable hours, and work schedule Teach individualized or group Job Seeking Skills Training. Prepare and chair staffings with participants and referral sources at a frequency determined by the facility and referral source Performs concise job analysis of various positions in the community Identifies additional supports if needed to ensure successful employment PERIODICAL DUTIES: Keep abreast of local business activities and hiring practices. Keep abreast of latest Federal and State laws to include: EEOC, ADA, OJT, OJE, etc. Keep abreast of employer tax credits and incentives Keep abreast of SSI/SSDI work incentives and benefits Other duties as assigned. OCCASIONAL DUTIES: May include attendance at various training seminars. May include participation in local community organizations. WORKING CONDITIONS: (SITTING, STANDING, WALKING, OVERTIME, ETC.) Must have reliable, independent transportation with valid insurance. Must be able to travel extensively (locally). Must be able to observe and access jobs and tasks at multiple and diverse work sites. Must handle multiple priorities. Must navigate and transport participants to various sites in Indiana, Ohio and Northern Kentucky. Must communicate extensively in person, via phone, and computer programs Ohio Valley Goodwill Industries is seeking individuals to serve in a mission driven organization that has over 100 years of success and provides the benefits including: Competitive Pay: $20.50/ Hr. Medical, Dental, Vision Insurance Life Insurance, Short Term Disability, Long Term Disability Paid Vacation and Sick Paid Holidays 403(b) with company match Employee Assistance Program Come join our award-winning organization and assist individuals with disabilities to obtain their career goals. If you're looking for a rewarding, fulfilling experience, please join our team! Please complete application and attach a resume with detailed work experience at *************************** Incomplete applications will not be considered for the position. EEO Employer/Vet/Disabled$20.5 hourly Auto-Apply 60d+ agoOwner Concierge
Flexjet
Cleveland, OH
Flexjet is seeking a highly polished and service-focused professional to join our Owner Services team as an Owner Concierge. As the primary point of contact for a portfolio of Flexjet Owners, this role is responsible for delivering a seamless, white-glove experience from booking through post-trip follow-up. From complex trip coordination to personalized service touches, the Owner Concierge ensures each journey reflects the excellence and attention to detail that defines the Flexjet brand. This role requires a sophisticated understanding of luxury service, exceptional attention to detail, and the ability to anticipate and fulfill the unique needs of our high-net-worth clientele. As Flexjet continues to evolve as a full lifestyle brand, our Owner Concierge plays a critical role in curating elevated, seamless journeys in the air and beyond. DUTIES & RESPONSIBILITIES Serve as the dedicated point of contact for Flexjet Owners, providing personalized, concierge-level service throughout their journey. Oversee end-to-end trip coordination, including itinerary planning, real-time updates, and day-of execution, ensuring every detail aligns with Owner preferences. Manage and resolve last-minute changes, delays, and service disruptions with discretion, urgency, and professionalism. Maintain detailed and up-to-date Owner profiles, ensuring all preferences, service history, and special considerations are meticulously documented. Deliver proactive, high-touch communication and real-time updates to instill confidence and peace of mind. Conduct pre-trip quality assurance checks to uphold Flexjet s white-glove standards. Collaborate with Sales, Operations, and Flight Control teams to ensure seamless service delivery and cohesive Owner experience. Lead the Owner journey from initial booking through billing, including both domestic and international travel, with a commitment to excellence at every stage. Act as the internal expert on assigned Owners, serving as the primary resource for preferences, travel patterns, and service nuances. Review and approve catering and special requests, curating onboard experiences that exceed expectations. Deliver intentional surprise-and-delight moments that elevate the Owner experience and reflect Flexjet s luxury service ethos. Partner with Sales leadership on tours, retention strategies, and relationship management for high-value clients. Perform additional duties and responsibilities as assigned in support of Flexjet s mission of service excellence. REQUIRED SKILLS & ATTRIBUTES Impeccable communication skills with a polished, service-forward approach. Strong attention to detail, with the ability to anticipate needs and multitask in a fast-paced, high-touch environment. Composed, solutions-driven, and professional under pressure. Prior experience serving VIP or high-net-worth clients within luxury travel, hospitality, or private aviation. Highly collaborative and adaptable, with a team-first mindset. EDUCATION & EXPERIENCE Associate s degree (A.A.) or equivalent experience in luxury hospitality, aviation, or high-end client services required, advanced education or certifications in business or service management a plus. 2-4 years of experience in private aviation, luxury hospitality, or concierge-level client service, with a strong focus on team management and operational excellence. Proven track record of delivering personalized service and building trusted relationships with high-net-worth clients. Proficient in Microsoft Office Suite (Word, Excel, Outlook) with working knowledge of high-end CRM systems and client experience platforms. SCHEDULE & POSITION EXPECTATIONS Schedule: Full-time, front half or back half of the week at our Global Headquarters in Cleveland, OH. Available to support the team during evenings, weekends, and holidays as needed Flexibility required to support a 24/7/365 operation$87k-126k yearly est. 60d+ agoEmployment Specialist/Career Navigator
Goodwill Industries of Gr. Cleveland & East Central Ohio
Cleveland, OH
Job Description Goodwill Industries of Greater Cleveland and East Central Ohio is seeking a full-time Employment Navigator/Career Navigator to join our Mission Services team. Goodwill is a nonprofit social service agency dedicated to improving the lives of all people by providing skill-building programs and services needed to help remove common barriers to good jobs and independence. Our vision is to be the leading resource for growth and development for those in our communities who are trying to overcome barriers. We provide an inclusive, equitable, safe, welcoming environment, and we believe in meeting people where they are with a hand up, not a handout. Job Summary: We are seeking an empathetic, resourceful, and highly motivated Employment Navigator to join our team. The Employment Navigator will support individuals in overcoming employment barriers and help them secure sustainable employment. The ideal candidate possesses a comprehensive understanding of workforce development, community resources, and effective job search strategies. This role involves working closely with job seekers to assess their needs, identify appropriate career opportunities, and provide coaching throughout the job search process. This is an hourly position with a competitive benefits package that includes: 4 weeks of paid time off per calendar year Paid holidays Medical, dental, & vision benefits at a fraction of the premium cost Retirement planning with company match Employer-paid Group Term Life and Disability Insurance Employee Assistance Program Key Responsibilities: Career Coaching & Support: Provide one-on-one coaching and guidance to job seekers, helping them navigate the job market, set career goals, and identify employment opportunities suited to their skills and interests. Job Search Assistance: Assist clients in creating and refining resumes, cover letters, and job applications. Guide them in job search strategies, online application processes, and networking techniques to maximize their employment prospects. Assess Client Needs: Conduct initial assessments to determine the job seeker's skills, qualifications, and barriers to employment. Develop personalized employment plans that address specific challenges, such as a lack of skills, experience, or access to transportation. Community Relationships: Establish and maintain community relationships with employers and public agencies to facilitate learning and secure employment opportunities. Documentation and Reporting: Record participant progress through services and complete all necessary documentation and reporting within established times. Requirements: Associate degree or bachelor's degree in education, social work, psychology, rehabilitation counseling, business, or related field preferred High school diploma and three years of experience providing vocational rehabilitation services will be considered in lieu of a degree Ability to complete the State of Ohio Department of Developmental Disabilities provider training Ability to obtain additional certifications may be required, including Certified Employment Support Professional (CESP) Works a flexible and varying schedule that may include nights or weekends as determined by the needs of the individual served Travel is required within communities served and may include transporting the individual served, as necessary Must have a valid driver's license with five or fewer points and automotive insurance, and must regularly provide proof of automotive insurance Certification in First Aid and CPR is required and can be provided if needed Background checks and FBI/BCI checks are required. Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Job Posted by ApplicantPro$28k-37k yearly est. 10d agoEmployment Specialist - Portsmouth
Goodwill Easter Seals Miami Valley
Portsmouth, OH
$250 Sign-On Bonus Must be 21 years of age or older Must be able to pass an extensive FBI Background Check To organize, plan and implement a systematic method of identifying, contacting and maintaining rapport with area employers' job openings. To assist clientele in securing appropriate full-time, part-time competitive employment. To make efforts to market all services available through the Agency when contacting prospective employers. Essential Duties & Responsibilities Responsible for adherence of all requirements related to specific funding sources. This includes maintaining necessary records, submitting weekly reports as required and providing input to referral sources regarding individual placement progress. Provide weekly and monthly reports to Quality Assurance. Provide local labor market information to job applicants. Develops an Individual Employment Plan for each participant based upon a Needs Assessments and updates a minimum of quarterly. Provide comprehensive assessments, job seeking skills, career counseling, exploration and development to job applicants. Assist applicants in contacting and obtaining interviews from appropriate prospective employers. Help participants identify continuing barriers to employment as they may develop in the job search. Maintain a liaison relationship with referring agencies regarding applicant's progress. Provide own transportation to visit employers and participants on site, as needed. Travel within the community to assist customers in securing employment and/or other resources. Ensures that paperwork is in compliance with GESMV guidelines and regulations. Meets or exceeds individual and departmental program goals as established with supervisor. Demonstrates knowledge of a broad range of occupations and jobs as wells as local employment, vocational, and educational resources. Initiate contact with prospective employer to determine personnel needs and arrange interviews for applicants. Other duties as assigned. Comply with all agency policies, procedures and safety standards and ensure safety training throughout areas supervised and maintain same to meet CARF, Department of Labor and other regulatory standards. Supervisory Responsibilities None Education Requirements Bachelor's Degree in Vocational Rehabilitation, Business Education, Social Science or related field. Minimum of one-year experience in field of vocational rehabilitation or job development. Experience in the field may be substituted for Bachelor's Degree. Individual with Certified Employment Support Professional credential (CESP) preferred. Experience Requirements Involvement in implementation and development of training programs for adults with disabling and disadvantaging conditions. Leading Candidates will have a strong background in instructing, vocational rehabilitation, vocational assessment, and job placement services. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee must maintain a valid driver's license and a driving record acceptable to Goodwill's liability insurance provider. If at any time the employee is unable to maintain a valid driver's license and a driving record acceptable to GESMV's liability insurance provider, they must immediately notify Human Resources. Must maintain the ability to pass a criminal background check and random drug screens. Skills & Abilities Knowledge of business and industry hiring practices. Uncompromising ethics and integrity. Must have a desire to be a participating member of an organization that values employee involvement and diversity. Must possess excellent customer service, time management, organizational, writing, and reading skills. Must have working knowledge of Microsoft Office products. Must be able to interact cordially and productively with a variety of people. Must be able to market Easter Seals and explain the mission to the general public. Must possess good organizational and time management skills. Must be able to take initiative, make decisions and work well with little supervision. Must be able to keep information confidential. Must be able to read, write and communicate clearly in English. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.$26k-30k yearly est. 22d agoOwner Experience Coordinator
Flexjet
Cleveland, OH
Job Description Flexjet, a global leader in private aviation and luxury travel, is seeking an exceptional individual to join our elite Owner Services team as an Owner Experience Coordinator. This role is at the heart of our commitment to delivering a truly personalized, white-glove experience. As an Owner Experience Coordinator, you will serve as the primary point of contact for our aircraft Owners, expertly managing every detail of their flight experience, from trip planning and itinerary changes to in-flight preferences and post-trip follow-ups. You are not just a service provider; you are a trusted advisor, brand ambassador, and aviation concierge. DUTIES & RESPONSIBILITIES • Act as the dedicated liaison for Flexjet Owners, providing concierge-level service and support throughout the entire flight experience • Manage all aspects of Owner trip logistics, including flight scheduling, special requests, catering, ground transportation, and last-minute changes • Build and maintain long-term relationships with Owners, understanding and anticipating their personal preferences and travel behaviors • Collaborate cross-functionally with internal departments (operations, flight control, catering, maintenance, etc.) to ensure a flawless execution of each trip • Serve as a brand steward, delivering service that reflects the elegance and exclusivity of the Flexjet experience • Anticipate potential travel disruptions and proactively provide luxury-level solutions to ensure a flawless experience. • Uphold the highest standards of discretion and professionalism, ensuring a secure and private experience for our high-profile clientele. REQUIRED SKILLS & ATTRIBUTES • Exceptional attention to detail, ensuring a flawless execution of Owner requests. • Strong interpersonal, verbal, and written communication skills with a refined, luxury-level approach and a polished, professional demeanor • Calm, poised, and solution-oriented mindset when handling high-stakes client requests. • A passion for luxury travel and aviation, with the ability to translate that enthusiasm into curated, world-class service. • Strong organizational skills with the ability to multitask in a fast-paced, detail-oriented environment • High emotional intelligence, problem-solving mindset, and a passion for personalized service • Availability to work non-traditional hours, including evenings, weekends, and holidays, as needed to support client needs EDUCATION & EXPERIENCE • Associate's degree (A.A.) or equivalent experience in hospitality, aviation, or high-end client services required. • 1-3 years of experience in private aviation, luxury hospitality, or concierge-level client service, with a strong focus on team management and operational excellence. • Proficient in Microsoft Office Suite (Word, Excel, Outlook) with working knowledge of high-end CRM systems and client experience platforms. SCHEDULE & POSITION EXPECTATIONS • Schedule: Full-time, front half or back half of the week onsite at our Global Headquarters in Cleveland, OH. • Available to support the team during evenings, weekends, and holidays as needed • Flexibility required to support a 24/7/365 operation$87k-126k yearly est. 19d agoSpecialist, Peer Support; SUD & Supported Employment; 391
The Centers
Cleveland, OH
Under general supervision of the Program Manager of Supported Employment, the Peer Support Specialist will be a current or former recipient of mental health services and/or substance use disorder services, should have self-knowledge and self-awareness of his or her mental health diagnosis/illness and/or substance use disorder, and willing to use and share his or her personal, practical experience, knowledge, and first-hand insight to benefit the team and its clients. Under the clinical supervision of the Manager of SUD Service, the Peer Support Specialist shall provide peer counseling and consultation to individual clients, families, and team members; act as a liaison with community resources; carry out rehabilitation and support functions; and assist in treatment, substance abuse services, education, support and consultation to families and crisis intervention. Essential Job Duties & Responsibilities Models skills for and provides consultation to fellow team members. Provides cross training to other team members in recovery principles and strategies. Collaborates effectively, while using interpersonal skills and abilities, with individuals with mental health illnesses and their families, agency referrals, and other service providers in the community. Serves as a mentor to clients to promote hope and empowerment while providing skills to link clients to employment and/or skill building, which leads to employment. Provides expertise and consultation from a mental health consumer perspective to team members concerning clients' experiences on symptoms of mental illness, the effects and side effects of medications, clients' responses to and opinion of treatment, and clients' experiences of recovery. Help clients identify, understand, and combat stigma and discrimination associated with mental illness and substance use, develop strategies to reduce self-stigma. Increases awareness of and support for client participation in client self-help programs and consumer advocacy organizations that promote recovery. Assists other team members to identify and understand culture-wide stigma and discrimination against people with mental illnesses and substance use and develop strategies to eliminate stigma within the organization. Provides services to clients in multiple settings including jail, shelters, streets, hospitals, and homes. Facilitates referrals to employers in the community and/or link with our internal programs as needed, substance use disorder care and treatment (including low-threshold, medication-assisted treatment, and evidence-based psychological and behavioral treatments) and essential support services (including transportation, mental health services, and El Barrio. Assists clients in identifying and coping with mental illness and/or substance use by encouraging clinical engagement practices and techniques in addition to community activities. Encourages and supports clients through the development of mental capacity for independence and healthy independent decision making, related to but not limited to the living situation, hygiene, personal care, household skills, medication administration, social skills, job readiness skills, coping techniques, etc. Observes and reports behavior, attitude, mood swings, mental health, substance use, and/or healthcare needs. Other Job Duties & Responsibilities Adheres to the ethical, confidentiality, and professional-standards requirements of federal and state law, the policies of this organization, and the policies of licensing and credentialing boards. Speaks and acts in a manner that is sensitive and responsive to a person's ethnic, cultural, and developmental background, to any disabling conditions, and to conditions that may affect the person's ability to form accurate perceptions, process information, understand directions, and communicate important information. Consistently interacts with members of this and other organizations in a respectful, professional manner; productively contributes to the functioning of an interdisciplinary team. Assumes additional responsibilities and performs special projects as needed or directed. Job Qualifications At least two years of experience is required. The following minimum qualifications are required: (1) self-identified as an individual with a serious mental illness who is currently or formerly a recipient of mental health services; (2) in the process of his/her recovery, and (3) completed training in wellness management and recovery interventions. A certification as Peer Support Specialist is required. Certifications, Licenses, Registrations Valid Ohio driver license with less than six points and proof of automobile insurance, adhering to the minimum requirements of Ohio's Financial Responsibility Act. CPR certification, first aid and non-violent crisis intervention training within 60 days of hire. Travel Travel and presence in the community will comprise approximately 30%-40% of this role. Hours per week: 40 Physical Demands/Work Environment This job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of The Centers. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties, and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall be considered part of the jobholder's responsibility.$33k-40k yearly est. 25d agoOwner Concierge
Flexjet
Cleveland, OH
Job Description Flexjet is seeking a highly polished and service-focused professional to join our Owner Services team as an Owner Concierge. As the primary point of contact for a portfolio of Flexjet Owners, this role is responsible for delivering a seamless, white-glove experience from booking through post-trip follow-up. From complex trip coordination to personalized service touches, the Owner Concierge ensures each journey reflects the excellence and attention to detail that defines the Flexjet brand. This role requires a sophisticated understanding of luxury service, exceptional attention to detail, and the ability to anticipate and fulfill the unique needs of our high-net-worth clientele. As Flexjet continues to evolve as a full lifestyle brand, our Owner Concierge plays a critical role in curating elevated, seamless journeys in the air and beyond. DUTIES & RESPONSIBILITIES Serve as the dedicated point of contact for Flexjet Owners, providing personalized, concierge-level service throughout their journey. Oversee end-to-end trip coordination, including itinerary planning, real-time updates, and day-of execution, ensuring every detail aligns with Owner preferences. Manage and resolve last-minute changes, delays, and service disruptions with discretion, urgency, and professionalism. Maintain detailed and up-to-date Owner profiles, ensuring all preferences, service history, and special considerations are meticulously documented. Deliver proactive, high-touch communication and real-time updates to instill confidence and peace of mind. Conduct pre-trip quality assurance checks to uphold Flexjet's white-glove standards. Collaborate with Sales, Operations, and Flight Control teams to ensure seamless service delivery and cohesive Owner experience. Lead the Owner journey from initial booking through billing, including both domestic and international travel, with a commitment to excellence at every stage. Act as the internal expert on assigned Owners, serving as the primary resource for preferences, travel patterns, and service nuances. Review and approve catering and special requests, curating onboard experiences that exceed expectations. Deliver intentional surprise-and-delight moments that elevate the Owner experience and reflect Flexjet's luxury service ethos. Partner with Sales leadership on tours, retention strategies, and relationship management for high-value clients. Perform additional duties and responsibilities as assigned in support of Flexjet's mission of service excellence. REQUIRED SKILLS & ATTRIBUTES Impeccable communication skills with a polished, service-forward approach. Strong attention to detail, with the ability to anticipate needs and multitask in a fast-paced, high-touch environment. Composed, solutions-driven, and professional under pressure. Prior experience serving VIP or high-net-worth clients within luxury travel, hospitality, or private aviation. Highly collaborative and adaptable, with a team-first mindset. EDUCATION & EXPERIENCE Associate's degree (A.A.) or equivalent experience in luxury hospitality, aviation, or high-end client services required, advanced education or certifications in business or service management a plus. 2-4 years of experience in private aviation, luxury hospitality, or concierge-level client service, with a strong focus on team management and operational excellence. Proven track record of delivering personalized service and building trusted relationships with high-net-worth clients. Proficient in Microsoft Office Suite (Word, Excel, Outlook) with working knowledge of high-end CRM systems and client experience platforms. SCHEDULE & POSITION EXPECTATIONS Schedule: Full-time, front half or back half of the week at our Global Headquarters in Cleveland, OH. Available to support the team during evenings, weekends, and holidays as needed Flexibility required to support a 24/7/365 operation$87k-126k yearly est. 19d agoEmployment Specialist at Woodlawn
Ohio Valley Goodwill Industries Rehabilitation Center, Inc.
Cincinnati, OH
Job Description For over a century, Ohio Valley Goodwill has been providing support, breaking down barriers, and creating opportunities for individuals with disabilities across Greater Cincinnati. At Ohio Valley Goodwill Industries, we are committed to transforming lives and strengthening communities by empowering individuals to reach their full potential. With a long-standing commitment to providing education, job training, and employment opportunities, Goodwill has become a recognized leader in creating pathways to economic independence for those facing barriers to employment. We are looking for an Employment Specialist in our Placement Services Program. We are seeking a creative, people-oriented individual responsible for extensive networking with employers to identify job leads and negotiating job opportunities with employers once an opening has been identified. Performance will be monitored by the number of leads identified, number of interviews secured and number of job placements made each month. Additional responsibilities include providing direct services, maintaining data on consumers, facilitating staffing, writing reports, case file documentation, and to advocate on behalf of individuals with disabilities who are seeking employment. MINIMUM REQUIREMENTS: EDUCATION: Bachelor's degree in Business/ Human Services or related field preferred. High School diploma required. EXPERIENCE: One-year experience working with individual with disabilities or two year's work experience in Placement, Sales or Marketing experience required. KNOWLEDGE: Must be able to communicate in an effective and comprehensive manner with clients, business and rehab professionals. Familiarity with job market trends and needs primarily (but not solely) in the Cincinnati community. SKILLS; Requires excellent verbal and written communication, solid judgment skills, ability to work effectively in groups and in one-on-one situations and to coordinate services from external and internal sources as it meets the needs of consumers. The position involves extensive local travel, transportation of consumers and is a full-time position. Must pass DMV check (no more than 4 points) and possess appropriate auto insurance to transport participants (i.e. meet minimum state requirements). Must pass Criminal, State and federal background checks and registry checks. ESSENTIAL DUTIES: (INCLUDED PERCENT OF TIME ON TASKS) Job development and employment procurement for participants assigned to caseload. Make presentations (one-on-one and group) to business professionals at various locations. Case management duties to assist individuals in acquiring and maintaining employment. Maintain ongoing communications with designated team members regarding participants and services. Develop, modify and implement service plans for assigned participants. Prepare monthly progress reports, placement reports, follow-up reports, discharges and other relevant participant related documents. Maintain case folders in accordance with CARF, OOD, and DODD/Medicaid facility standards. Tour and observe diverse businesses. Maintain records on travel expenses, billable hours, and work schedule Teach individualized or group Job Seeking Skills Training. Prepare and chair staffings with participants and referral sources at a frequency determined by the facility and referral source Performs concise job analysis of various positions in the community Identifies additional supports if needed to ensure successful employment PERIODICAL DUTIES: Keep abreast of local business activities and hiring practices. Keep abreast of latest Federal and State laws to include: EEOC, ADA, OJT, OJE, etc. Keep abreast of employer tax credits and incentives Keep abreast of SSI/SSDI work incentives and benefits Other duties as assigned. OCCASIONAL DUTIES: May include attendance at various training seminars. May include participation in local community organizations. WORKING CONDITIONS: (SITTING, STANDING, WALKING, OVERTIME, ETC.) Must have reliable, independent transportation with valid insurance. Must be able to travel extensively (locally). Must be able to observe and access jobs and tasks at multiple and diverse work sites. Must handle multiple priorities. Must navigate and transport participants to various sites in Indiana, Ohio and Northern Kentucky. Must communicate extensively in person, via phone, and computer programs Ohio Valley Goodwill Industries is seeking individuals to serve in a mission driven organization that has over 100 years of success and provides the benefits including: Competitive Pay: $20.50/ Hr. Medical, Dental, Vision Insurance Life Insurance, Short Term Disability, Long Term Disability Paid Vacation and Sick Paid Holidays 403(b) with company match Employee Assistance Program Come join our award-winning organization and assist individuals with disabilities to obtain their career goals. If you're looking for a rewarding, fulfilling experience, please join our team! Please complete application and attach a resume with detailed work experience at *************************** Incomplete applications will not be considered for the position. EEO Employer/Vet/Disabled Powered by JazzHR jR0J3mhK1f$20.5 hourly 3d ago
