Self-Help for the Elderly jobs - 151 jobs

Title: Manager of Provider Relations Department: Homecare & Hospice FLSA Status: Exempt Reports To: Director of Patient Care Services/ Administrator Summary: Responsible for managing all aspects of the department's marketing, including managing the members of the marketing team, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and negotiating service contracts with managed care organizations, government agencies, and other payers. Essential Functions: ⦁ Directs all daily marketing operations, including providing direct oversight of the establishment and implementation of marketing initiatives. ⦁ Ensures maximum third-party reimbursement through effective negotiation of service contracts with managed care organizations, government agencies, and other payers. ⦁ Assists the Director of Patient Care Services/Administrator in establishing organization volume projections in the annual budget and in establishing allocations for the marketing department. Monitors allocation of resources according to budgetary limitations. ⦁ Continuously conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary volume projections. ⦁ Employs marketing and promotional initiatives to achieve budgetary volume projections. ⦁ Establishes and maintains positive working relationships with current and potential referral and payer sources. ⦁ Negotiates service pricing with insurance Case Managers and other payers within established financial and credit parameters. ⦁ Recruits, selects, orients, and directly manages members of the marketing team. ⦁ Builds and monitors community, customer, payer, and patient perceptions of Self-Help Homecare & Hospice as a high-quality provider of services. ⦁ Provides leadership in strategic planning, including identifying opportunities for additional or improved services to address customer needs. ⦁ Maintains comprehensive working knowledge of Self-Help Homecare & Hospice markets including government agencies, major payer groups, key referral sources, and competitor's market positioning. ⦁ Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel. ⦁ Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Self-Help Homecare & Hospice. ⦁ Monitors and reports cost effectiveness of marketing efforts. Qualifications: ⦁ Bachelor's degree in Marketing, Business Administration, or related field, Masters degree preferred. ⦁ At least three (3) years of experience in health care marketing management, preferably in hospice care operations. ⦁ Demonstrated ability to supervise and direct professional and administrative personnel. ⦁ Ability to market aggressively and deal tactfully with customers and the community. ⦁ Knowledge of corporate business management ⦁ Demonstrates good communication skills, negotiation skills, and public relations skills. ⦁ Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities. Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify. Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call ************** for special assistance.

A leading healthcare organization in San Francisco seeks a Database Manager for its Philanthropy department. The role involves managing donor databases to maximize fundraising efforts, maintaining data quality, and generating analytical reports. The ideal candidate should have at least 3 years of experience with CRM software and a Bachelor's degree or equivalent experience. Competitive compensation ranges from $82,000 to $94,000 annually, with additional benefits to support employees' well-being. #J-18808-Ljbffr

A leading healthcare organization in San Francisco seeks an Analyst I to support and improve their technical infrastructure. This part-time role involves troubleshooting hardware and software issues, managing user accounts for new hires, and ensuring systems reliability. Candidates should hold a Bachelor's degree in Computer Science with proven experience in technical support, particularly in a non-profit environment. This position offers an hourly compensation range of $33 to $38.50. #J-18808-Ljbffr

A leading organization in healthcare innovation is seeking a Technology Director to oversee technology strategies and support operations across multiple departments. The role focuses on managing vendor relationships, ensuring compliance with regulations, and driving technological advancements for better service delivery. Ideal candidates will have significant experience in technology management, strong leadership skills, and the ability to effectively communicate complex information. The position offers a salary range of $190,000 - $210,000 annually. #J-18808-Ljbffr

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission. Reporting to the Home Care Supervisor, the Home Care Health Worker provides personal care and assistance in people's place of residence, which will maintain and increase the ability of an older person to live safely and comfortably in their own homes. Specific Responsibilities: Tasks may include: homemaker service, assisting participants with personal care (colostomy care, bathing, peri-care, care of mouth, skin and hair) and assisting participants with eating; helping in and out of bed in the center; assistance in toileting (including use of bedpan); and assisting with ambulation, participant laundry, shopping, taking vital signs and collection of urine, sputum, etc. Escorts and assist clients to, from and at medical appointments. Provides behavioral/emotional supervision or support to participants, such as reality orientation or reminders to follow through on nursing/medical care and diet restrictions. Other duties may include assisting in the centers or clinics; assistance with meal preparation, including special diets and set up for meals at the center or to take home. Under supervision of professional staff, may be assigned to assist with special program/participant needs (i.e. recreation program, rehab/maintenance exercise program, and internal program committees). Responsible for keeping areas of patient care clean and safe when participants are on site or in their homes. Regularly reports on status and progress of participants homecare staff or scheduler. Fulfills other administrative requirements of the job such as reporting, keeping statistical records, attending staff conferences and meetings as directed. May participate in the training and orientation for HWs, volunteers, etc. Actively participates in and encourages actions that promote good public relations with participants, their families and friends, visitors and the community. Required Qualifications: At least one year's work experience working with the elderly or disabled adults. Sincere interest and willingness to work with frail elders in a multilingual, multicultural environment. Ability to work as part of an interdisciplinary team with initiative, imagination, resourcefulness and flexibility. Knowledge of the community served. Ability to communicate and speak clearly in English. Agency-paid health exam & TB clearance - must be completed before first assignment. Background clearance prior to client assignment Authorization to work in the U.S. and valid photo ID EPIC electronic medical records experience highly preferred Physical Requirements: Ability to lift, transfer, push/pull, maneuver, and reposition 35 lbs. Ability to reach, bend and walk. Five finger dexterities. Compensation: Range: $ 23/hr This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors. This range does not include any additional equity, benefits, or other non-monetary compensation which may be included Beware of Hiring Scams We are aware that some third parties have reposted our job listings in an attempt to scam applicants. Please be cautious and only apply through our official channels. Institute on Aging will never request payment or sensitive personal information such as Social Security numbers during the hiring process. All official communication will come from a verified IOA email address. If you receive any suspicious communication or requests, report them to *****************************. All legitimate job openings can be found on the Institute on Aging Careers Page. We encourage you to learn more about IOA by visiting us here. IOA reserves the right to adjust work hours or duties when appropriate. Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Title: Meal Site Worker Department: Nutrition and Senior Centers FLSA Status: Non-Exempt Report To: Center Operations Manager Summary: Provides food services and performs other duties at the senior center. Essential Functions: ⦁ Assists in operating the meal programs; maintains sanitary and safe procedures in all areas of food service delivery in accordance to the County Senior Nutrition Program standards. ⦁ Checks and keeps a record of delivery time and temperature of catered food; maintains appropriate food temperature as required. ⦁ Prepares room and furniture for meal service and activities; directs volunteers in setting up and cleaning up the kitchen and dining areas. ⦁ Prepares beverages and other food items for meal programs; serves the prescribed portion of meals to participants. ⦁ Provides general clean up after meals; cleans all equipment and work areas; washes and sanitizes food service wares. ⦁ Prepares meals according to established menus, recipes and number of clients to be served. ⦁ Assists in food preparation for special events at different senior centers as needed. ⦁ Attends in-service training. ⦁ Performs other duties as assigned. Qualifications: ⦁ Minimum one year of experience in community and food service. ⦁ Experience in food production or catering preferred. ⦁ Must be bilingual in English and Chinese. Good communication skills. ⦁ Must pass a strength test for physical fitness for the job: ability to lift up to 50 pounds. ⦁ Must pass health screening for TB clearance. ⦁ Must obtain a certification in food safety (ServSafe) within 3 months from the date of employment Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify. Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call ************** for special assistance.

Title: Group Van Driver Department: Nutrition and Senior Centers FLSA Status: Non-Exempt Reports To: Program Coordinator Summary: Transports program participants to activity centers, the Adult Day Care Center, grocery stores, and event locations. Essential Functions: 1. Picks up and transports program participants for program activities and events. 2. Adheres to driver operating standards and procedures as required by San Francisco Paratransit. 3. Observes the specific conditions and needs of clients, especially safety on the bus. Provides appropriate assistance and referrals. 4. Inspects and maintains the vehicles in good condition and keeps appropriate record-keeping of all services, vehicle inspection reports, and usage/mileage. 5. Maintains accurate usage of Mobile Data Computer and reports malfunction. 6. Attends driving safety and in-service training as required. 7. Assists in the Home Delivered Meals operation. 8. Assists in the agency fundraising and department activities. 9. Performs other duties as assigned. Qualifications: 1. High school graduate with at least two years of work experience required. Experience working with the elderly is preferred. 2. Must have and maintain a valid CA Class C driver license, preferably a Commercial Class B driver license. Minimum two years of driving experience with a satisfactory driving record. 3. Must have an interest in working with seniors and adults with disabilities. Ability to work in a team environment. 4. Fluent in English, or fluent in Chinese including some English. 5. Must pass a pre-employment drug test. 6. Must have a Medical Examiner's Certificate. 7. Must pass a criminal background check. 8. Must obtain First Aid and CPR certification by the end of the 3-month introductory period. 9. Must pass specific training as required by San Francisco Paratransit by the end of the 3-month introductory period. 10. Possess good communication and decision-making skills. Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify. Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call ************** for special assistance.

Title: Elder Care Worker Department: Social Services FLSA Status: Non-Exempt Reports To: Information and Program Supervisor Summary: Provides personal care, homemaker and household chore services for the Elder Care at Home Program. Essential Functions: ⦁ Assists consumers in performing activities of daily living such as bathing, eating, dressing, ambulating or grooming. ⦁ Prepares meals, washes laundry, shops for groceries, and performs light housework such as cleaning, dusting and vacuuming. Escorts clients to and from medical appointments. ⦁ Performs heavy housework such as washing windows or cleaning appliances, yard work and sidewalk maintenance. ⦁ Performs other duties as assigned. Qualifications: ⦁ Completion of Home Health Aide and Housekeeping training required with at least one year of related work experience. ⦁ Must have an interest in working with older adults and disabled adults. ⦁ Ability to work independently and in a team environment. ⦁ Bilingual in English and Chinese. ⦁ Must pass health screening for TB clearance. ⦁ Familiar with different patient transferring techniques. Must pass a strength test for physical fitness for the job: able to lift up to 40lbs from floor to waist level. ⦁ First aid and CPR certificates preferred. ⦁ Must be able to travel via public transportation or personal vehicle for the performance of job duties. If driving must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy. Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify. Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call ************** for special assistance.

Title: Program Aide Department: Adult Day Services FLSA Status: Non-exempt Reports To: Operations Manager and Senior Social Worker Summary: Responsible for providing personal care services, conducting group activities, preparing and distributing meals to Adult Day Services participants. Essential Functions: ⦁ Provides personal care services (e.g. toileting, transferring, personal hygiene and dressing) to participants under the supervision of the nursing staff. ⦁ Escorts participants between the group vans and the center. ⦁ Monitors participants' conditions and behaviors and reports unusual observations to the appropriate staff and/or in the morning huddle. ⦁ Encourages and/or assists participants to engage in activities as necessary; assists in planning and conducting parties or special events for participants. ⦁ Prepares snacks, beverages and other food items (e.g., porridge) for meals; cuts, chops and/or grounds food as necessary to meet the needs of individual participants. ⦁ Distributes meals in appropriate portions based on established standards; discards unused portions according to the Center's policies and procedures. ⦁ Assists in cleaning up after meals. ⦁ Performs other duties as assigned. Qualifications: ⦁ Experience in providing personal care to frail or disabled adults and/or experience in working with older adults with Alzheimer's disease or dementia. Food service experience and previous experience working in a day care program preferred. ⦁ California Home Health Aide certificate or Certified Nursing Assistant certificate highly preferred. ⦁ Must be self-motivated and able to work in a team environment. ⦁ Ability to communicate in Cantonese and simple English. ⦁ Must pass a strength test for physical fitness for the job: able to lift up to 40 lbs from floor to waist level. ⦁ Must have TB clearance within 12 months prior to employment and maintain clearance annually thereafter. ⦁ Must acquire CPR and First Aid certificates within 6 months of employment and maintain current certificates thereafter. Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify. Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call ************** for special assistance.

Title: Social Worker Department: Adult Day Services FLSA Status: Non-Exempt Reports To: Director Summary: Responsible for assessing the social, emotional, and economic needs of Adult Day Services' participants and providing social services to meet these needs. Essential Functions: ⦁ Interviews and screens referrals to determine the general appropriateness of prospective participants for the full assessment process and Adult Day program participation; provides referrals for persons not appropriate for Adult Day Services. ⦁ Makes home visits to conduct intake and assessment; obtains all information needed to complete the enrollment process and completes the necessary paperwork. ⦁ Coordinates transportation for potential participants to come in for the initial assessments by the Center's multidisciplinary team; schedules the 3-day assessments with the potential participants upon approval of the transportation applications and receipt of physicians' paperwork. ⦁ Develops and implements Individual Plans of Care (IPCs) to address participants' medical social service needs; monitors participants' attendance. ⦁ Provides counseling, support, and intervention to participants and caregivers as needed; serves as a liaison between caregivers and the multidisciplinary team and/or other community services involved in the care of the participants; schedules appointments for psychiatric/psychological services. ⦁ Promotes peer group relationships through problem-centered discussion groups; facilitates various support groups for participants as part of the program's activities and/or monthly caregiver support groups. ⦁ Documents services provided in a timely manner; documents participants' progress in meeting the established goals at least quarterly; conducts 6-month reassessments according to established IPC meeting schedules; revises IPCs as necessary. ⦁ Discharges participants when they are no longer appropriate for Adult Day Services; assists participants and/or caregivers with discharge planning. ⦁ Participates in morning huddles, IPC meetings, and staff meetings; attends other meetings as assigned. ⦁ Develops and maintains positive working relationships with human service agencies and community members. ⦁ Submits accurate reports in a timely manner. ⦁ Oversee participants' Individual Plan of Care assigned to the Social Work Assistants. ⦁ Performs other duties as assigned. Qualifications: ⦁ Bachelor's degree in social work with two years of experience providing social services in the field of aging, health, or long-term care services; or master's degree in social work, psychology, gerontology, or counseling and at least one year of work experience in the field of aging, health, or long-term care. ⦁ Knowledge of the physical, mental, and social needs of the elderly and disabled adults and demonstrated aptitude for working with frail older adults. ⦁ Experiences in adult day services, counseling, and conducting assessments for individuals affected by dementia are highly desirable. ⦁ Experience in and/or ability to facilitate support groups. ⦁ Good organizational, interpersonal, and communication skills. ⦁ Bilingual in English and Cantonese; Mandarin a plus. ⦁ Must have TB clearance within 12 months prior to employment and maintain clearance annually thereafter. ⦁ Must acquire CPR and First Aid certificates within 6 months of employment and maintain current certificates thereafter. ⦁ Must be able to travel via public transportation or personal vehicle for the performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy. Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify. Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call ************** for special assistance.

Title: Home Delivered Meals Coordinator Department: Nutrition and Senior Centers FLSA Status: Non-Exempt Reports To: Home Delivered Meals and Transportation Program Manager Summary: Acts as the site in charge of the Home Delivered Meals (HDM) Distribution Center and oversees the day-to-day operations of the HDM Program. Essential Functions: 1. Coordinates and supervises the day-to-day operations of the Home Delivered Meals Program and home-delivered groceries and ensures compliance with food safety regulations and policies. 2. Supervises consumer assessments, surveys, and referrals. Updates client data and status in CA Get Care. 3. Ensures the employee roster is prepared for efficient meal deliveries. 4. Provides quality services to new and existing clients and makes referrals to other departments and agencies. 5. Supervises and evaluates staff and provides counseling and guidance as needed. 6. Issues orders to caterers/vendors for hot meals, frozen meals, milk, and fruits. 7. Maintains a filing system, service records, and client records and collects data to prepare reports. 8. Represents the agency/department to attend meetings/audits and events of other community organizations. 9. Intakes new clients according to the priority in the CA Get Care waiting list to fill the openings in routes. 10. Prepares HDM outreach strategies and outreach materials for the target population. 11. Ensures hot meals and supplies are delivered to congregate meal sites on time. 12. Submits invoices and gasoline receipts to head office for payment processing. 13. Holds regular staff meetings and in-service training. 14. Develops resources to support program operation and recommend operational improvements. 15. Supports agency/department fundraising and activities. 16. Performs other duties as assigned. Qualifications: 1. Bachelor's degree in Business Administration, Psychology, or Human Services related field; and two years of supervisory and program operation experience. 2. One year of experience working with older adults and adults with disabilities. 3. Good interpersonal, communication, and organizational skills. 4. Must be bilingual in English and Chinese. 5. Proficient in MS Office and the Internet. 6. Must have and maintain a valid CA driver's license and automobile insurance as specified in Self-Help's policies. Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify. Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call ************** for special assistance.

Title: Fund Development Associate Department: Fund Development FLSA Status: Exempt Reports To: Fund Development Director Summary: Writes grant proposals, liaises with media and external stakeholders, and assists with coordinating fundraising events. Responsible for event management and execution of all fundraising events and plans and preparing for them in advance, working with and supporting the Fund Development Director and team. Recruits, retains, manages, and supervises internal and external volunteers. Essential Functions: ⦁ Researches funding opportunities from government sources and other funders and writes grant proposals and appeal letters. ⦁ Composes and publishes news articles about Self-Help for the Elderly. ⦁ Liaison with media, external stakeholders, and vendors. Drafts press releases, creates public service announcement (PSA) pieces and prepares media kits. ⦁ Develops media clippings reports. Manages Self-Help for the Elderly's In the News webpage. ⦁ Provides document translation and acts as on-site translator/emcee for the agency as necessary. ⦁ Maintains agency's past and future digital and photo library (photos, CDs, DVDs, and video clips). ⦁ Supports and executes social media initiatives to create brand awareness, engages followers, and promotes the agency's programs and services. ⦁ Oversees agency's donor database and prospect tracking system. ⦁ Oversees the agency's volunteer program, including updating and tracking their information. ⦁ Assists with supervising other staff at the Fund Development Department. ⦁ Event management and execution of all fundraising events. ⦁ Performs other duties as assigned. Qualifications: ⦁ A bachelor's degree in communications, public relations, or a related field. Experience in Fund Development is strongly preferred. ⦁ Excellent verbal and written communication and interpersonal skills. ⦁ Great attention to detail, good organizational skills, and ability to manage and prioritize multiple tasks. ⦁ Proficient in MS Office and the Internet. Familiarity with Chinese word processing is strongly preferred. ⦁ Bilingual and bi-literate in English and Chinese. ⦁ Ability to lift up to 25 lbs. occasionally. ⦁ Driving is required. The candidate must possess and maintain a valid CA driver's license, a satisfactory driving record, and auto insurance coverage as specified in the company's driving policy. Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify. Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call ************** for special assistance.

Title: Maintenance Technician Department: Administration FLSA Status: Non-Exempt Reports To: Facilities Manager Summary: Performs preventative, remedial as well as regular maintenance and repair work. Essential Functions: 1. Performs preventive inspection of premises. 2. Performs general maintenance and repair work including, but not limited to, plumbing, electrical, painting, carpentry, landscaping, cleaning and handy work. 3. Assists in technical repairs and maintenance of machinery, tool and equipment. 4. Cleans ventilating hoses of washing and drying machines, refrigerator and freezer compressors. Unclogs dishwasher drains. 5. Adjusts and lubricates window hinges periodically. 6. Prioritizes and helps schedule various types of maintenance such as preventive, remedial and emergency repairs. 7. Keeps tools and machinery in good condition and in an organized manner. 8. Assists in compiling and keeping written records of maintenance services, operating manuals, inventory, and related data on equipment and building fixtures. 9. Performs duties that comply with all safety codes. 10. Performs other duties as assigned. Qualifications: 1. Minimum one year of experience in maintenance and repairs of electrical, plumbing, carpentry, painting and handy work. 2. Must be willing to perform some heavy-duty job assignments. 3. Ability to work with people of all socio-economic backgrounds, particularly the elderly population. 4. Capable of exercising individual initiative. Must have strong self-motivation. 5. Must pass a strength test for physical fitness for the job prior to employment and every 2 years thereafter. Able to lift up to 30 lbs from floor to waist level. 6. Must be able to withstand physical activities such as pushing, pulling, stooping, standing, walking, etc. 7. Must pass health screening for TB clearance, and have or obtain criminal record clearance. 8. Must be able to travel via public transportation or personal/department vehicle for the performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy. Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify. Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call ************** for special assistance.

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the "status-quo" and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission. The Senior Technical Systems Analyst will be responsible for analyzing business processes and identifying opportunities for optimization through automation and AI solutions. Will work closely with cross-functional teams, including IT, product management, and stakeholders, to design and implement systems and solutions that enhance operational efficiency, reduce manual tasks, and support the overall business transformation goals. Your work will directly contribute to the modernization of our internal processes, improving service delivery to our employees and clients. This role is based in our San Francisco office, located on Geary Blvd, with the flexibility to work remotely as needed. This is a Hybrid role (3days onsite required) Key Responsibilities: Process Analysis & Improvement: * Conduct in-depth analysis of current business processes across various departments, focusing on identifying areas for automation and AI integration. * Work with business and technical teams to document business requirements, map processes, and develop detailed system specifications. * Develop and maintain workflows, system diagrams, and documentation for business process automation and AI initiatives. * Partner with stakeholders to define pain points and bottlenecks, recommending technical solutions that align with business goals. AI and Automation Implementation: * Lead the design and implementation of business automation solutions and AI capabilities, leveraging existing platforms such as Microsoft Azure, HubSpot, and other enterprise systems. * Collaborate with IT and AI teams to ensure that AI models, tools, and processes are effectively integrated into business operations. * Evaluate emerging AI and automation technologies to determine their potential fit within the organization, ensuring that they align with our security, compliance, and operational standards. Technical Expertise & Leadership: * Provide technical leadership and guidance to junior analysts, developers, and project teams, ensuring that system designs meet the company's objectives and technical requirements. * Work closely with project managers and IT teams to deliver automation and AI-driven projects on time and within scope. * Assist in system testing and validation of AI and automation tools, ensuring they meet functional and performance requirements. Collaboration & Communication: * Communicate effectively with both technical and non-technical stakeholders, translating complex technical information into clear, actionable insights. * Collaborate with internal teams to gather feedback, continuously refining and improving systems and processes. * Document and present analysis, recommendations, and progress reports to senior leadership and other key stakeholders. Required Qualifications: Experience: * Bachelor's degree in Computer Science, Information Technology, or a related field. * 7+ years of experience in systems analysis, with at least 3 years focusing on AI, automation, or digital transformation initiatives. * Proven experience working on automation, process optimization, and business transformation projects. * Strong background in analyzing and improving business processes, preferably within the healthcare industry. Technical Skills: * Experience with business automation platforms (e.g., Microsoft Power Automate, n8n, or similar). * Familiarity with cloud platforms (Microsoft Azure, AWS, etc.) and tools for system integration. COMPENSATION: * $106,996 - 135,000/Annual This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors. Beware of Hiring Scams We are aware that some third parties have reposted our job listings in an attempt to scam applicants. Please be cautious and only apply through our official channels. * Institute on Aging will never request payment or sensitive personal information such as Social Security numbers during the hiring process. * All official communication will come from a verified IOA email address. * If you receive any suspicious communication or requests, report them to *****************************. * All legitimate job openings can be found on the Institute on Aging Careers Page. We encourage you to learn more about IOA by visiting us here. IOA reserves the right to adjust work hours or duties when appropriate. Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission. The Care Coach provides comprehensive initial and follow-up assessments in client's home, in accordance with program protocols ESSENTIAL JOB FUNCTIONS: Under the direction of the Senior Director and/or Supervising Clinical Consultant, provides comprehensive initial and follow-up assessments in client's home, in accordance with program protocols. Utilizing motivational interviewing, identifies client and family service needs and goals. Develops a set of recommendations to meet client/caregiver needs and goals. Provides emotional and behavioral support to clients/families. Provides or arranges for client/family education on dealing with dementia as indicated in recommendations. Assists client/family to arrange desired services/supports from other IOA programs and community resources. Initiates schedule of calls/video/e-mail sessions with client/family to carry out above responsibilities. Provides phone/video/e-mail support for client-initiated unplanned calls or contacts. Completes electronic client records in an accurate and timely manner. Actively participates in program team meetings. For support group series: facilities bimonthly caregiver support group. Conducts community education and training events throughout Bay Area and on webinars. Contacts all prospective caregiver coaching clients within 24-28 business hours and every 2 business days thereafter to maintain strong pipeline. Manages pipeline updates and reports out weekly activities in standing meetings and to the Companioa Senior Director. Other duties as assigned. REQUIRED QUALIFICATIONS: Experience working with older adults in service settings and caregivers. Strong interpersonal, organizational and customer service skills with the ability to work well in a team. Experience in a role requiring personal initiative and strong problem-solving skills. Computer proficiency in MS word, Excel, and Outlook. Bachelor's degree required, master's preferred. Preferably in social work, health sciences, public health, gerontology, sociology, counseling, or related fields. At least 2 years of direct experience working with individuals living with dementia or related cognitive diseases, or specific related education or licensure in lieu of direct experience COMPENSATION: Range: $ 66,571.21 to $77,222.60/annual This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factor This range does not include any additional equity, benefits, or other non-monetary compensation which may be included. Institute on Aging reserves the right to revise job descriptions or work hours as required. We encourage you to learn more about IOA by visiting us here. IOA reserves the right to adjust work hours or duties when appropriate. Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Title: Senior Social Work Care Manager (SSWCM) Department: Social Services FLSA Status: Non-Exempt Reports To: Supervising Care Manager (SCM) Summary: Responsible for providing case management services to frail seniors to avoid premature placement of persons in nursing facilities, while fostering independent living in the community. Essential Functions: ⦁ Assists the Supervising Care Manager to oversee, train, supervise, and evaluate the program's staff in the Case Management Program with DAS and MSSP with CDA. ⦁ Provides case management services to seniors. Specific responsibilities include: i) Conducting intake; ii) Completing a comprehensive assessment of the consumer's functional and cognitive capacity and limitations during a home visit; iii) Collaborating and consulting with the NCM in the development of the participant's individualized care plan; iv) Arranging, coordinating, and verifying services/interventions identified in the care plan; v) Following up and monitoring the plan to ensure that the care plan continues to meet the consumer's needs; vi) Ensuring participant record documentation meets program requirements; vii) Ensuring that prior to purchasing and authorizing Waiver Services all other resources have been exhausted; viii) Terminating case management services when appropriate. ⦁ Maintains complete client files and completes all required data collection forms and reports. ⦁ Reports incidents affecting case management clients to appropriate bodies including Adult Protective Services. ⦁ Participates in evaluation and quality assurance activities to determine the effectiveness of the Social Services programs as required. ⦁ Conducts outreach and community education to seniors, their family members, and service providers regarding the issue of elder abuse or other related social issues in the community. ⦁ Assumes responsibility for own professional growth and continuing education to upgrade case management skills; provides input to the Manager/Director in developing the training plan to meet individual as well as the case management staff's training needs. ⦁ Participates in case conferences, in-service trainings and other meetings as required. ⦁ Participates in evaluation and quality assurance activities to determine the effectiveness of the case management program as required. ⦁ Performs other duties as assigned. Qualifications: ⦁ Bachelor's degree in social work, psychology, counseling, rehabilitation, gerontology, sociology, or related field, plus Two years of experience working with frail older adults. ⦁ Knowledge, skills, and experience necessary to assess the consumer's need for services and perform the core functions of case management. Training in and/or experience with elder abuse issues is strongly preferred. ⦁ Ability to communicate effectively with consumers or their representatives and staff of other service agencies, and to work as part of a multidisciplinary team of service providers on behalf of consumers. ⦁ Sensitive to the needs of the elderly and disabled adults from diverse ethnic and minority cultures. ⦁ Ability to work independently and in a team environment. ⦁ Bilingual and bi-literate preferred (English, Chinese, Spanish, Vietnamese, Tagalog, etc.). ⦁ Must be able to travel via public transportation or personal vehicle for the performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy. Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify. Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call ************** for special assistance.

Title: Program Support Assistant Department: HICAP - San Francisco FLSA Status: Non-Exempt Reports To: Program Manager Summary: To support the day-to-day operations and assist in ensuring compliance with program requirements. Essential Functions: 1. Documents services/activities; updates computer data and records according to program protocols; prepares Public and Media reports for the California Department of Aging (CDA) and additional reports as requested; performs input to SHARP (PeerPlace). 2. Maintains up-to-date, easily accessible records of the contact information of volunteers, sites, and referral sources; maintains mailing lists/labels for counselors, sites, and community partners. 3. Provides administrative support to the volunteer program, including scheduling, communications, and data entry. 4. Responds to volunteer inquiries via email, phone, and in-person in a timely and professional manner. 5. Supports and assists volunteers' needs, assisting clients via email, phone, mail, and in-person. 6. Coordinates logistics for meetings and program activities. 7. Answers phone calls, returns voicemail messages, and coordinates and confirms appointments. 8. Greets and assists drop-in clients in a courteous and professional manner, addressing inquiries and connecting them to appropriate services or staff. 9. Supports general office upkeep to maintain an organized work environment. 10. Collaborates with other team members to ensure consistent volunteer experiences. 11. Assists in collecting and organizing client feedback through surveys to support program evaluation and improvement. 12. Participates in community outreach events, enrollment events, workgroups, and training sessions; reports back to staff and volunteers to better promote HICAP service. 13. If bilingual, assists staff by providing translation and preparing additional outreach materials (e.g., brochures, pamphlets, press releases, announcements, flyers, posters, and signs) as needed. 14. Attends agency and program meetings, in-service training, and other meetings as assigned. 15. Performs other duties as assigned to support the success of the program. Qualifications: 1. High school graduate with at least one year of experience working in an office setting. College degree preferred. 2. Ability to maintain a variety of record-keeping systems and perform routine data entry. 3. Must have or obtain criminal record clearance. 4. Must complete HICAP counselor registration within 2 months of employment. 5. Knowledge and understanding of Medicare, government-related programs, and current health care systems preferred. 6. Proficient in Microsoft Office, Apple MAC, and Google Calendar. 7. Must be self-motivated, have great attention to detail, good organizational skills, and the ability to manage and prioritize multiple tasks and meet deadlines in a dynamic environment. 8. Ability to work independently and as part of a team. 9. A passion for community service and volunteerism. 10. Excellent verbal and written communication and interpersonal skills; experience in group presentations a plus. 11. Bilingual in English and Spanish, Cantonese, Russian, Southeast Asian, or Vietnamese preferred. 12. Occasionally able to lift or carry up to 25 pounds. 13. Must be sensitive to the needs of the elderly from diverse minority cultures, people with disabilities, and LGBTQI communities. Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify. Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call ************** for special assistance.

Title: Project Coordinator (Sector) Department: Employment Training & Economic Development FLSA Status: Non-Exempt Reports To: Director of Employment Training and Economic Development Summary: Assists Senior and Manager staff in developing, implementing, and coordinating workforce services and training programs in the department. Essential Functions: ⦁ Recruits, trains, and monitors workforce services participants and sector training program participants for industry-recognized certifications and job placement and retention in the training-related field, where appropriate. ⦁ Coordinates and conducts outreach and enrollment orientations; presents the programs and assists participants with completing intake and eligibility forms; and provides follow-up as needed; inputs participants' data to agency and funder databases; communicates and coordinates with staff on participant enrollment. ⦁ Assesses current training classes, curricula, workshops and materials; assists in the development of new training materials such as online tutorials, educational videos, student workbooks and resource guides; conducts Vocational ESL and Job Readiness Training for program participants as needed. ⦁ Responsible for participant job placement and retention, certification/licensing, evaluation, reporting/invoicing, and data collection to ensure that program goals and requirements are met; develops Individual Employment Plans (IEPs) for new participants; and provides case management, job search and coaching, job placement and retention, and other wrap-around services for training participants as needed. ⦁ Promotes sector training programs in the community; develops and implements appropriate outreach plans, such as coordinating and conducting presentations for targeted audiences to introduce the programs; develops materials such as flyers, brochures, and press releases. ⦁ Generates reports and analyzes program data; submits monthly reports to the Operations Manager for progress on contract goals. ⦁ Serves as a community liaison; networks with other employment service providers, potential employers, and partners for career and training opportunities for program participants; plans and participates in employment activities such as internal and external pre-screening, hiring, or job fairs, as well as community and resource fairs. ⦁ Performs other duties as assigned. Qualifications: ⦁ Bachelor's degree in education, social work, counseling, business/public administration, or a related field; and a minimum of one year of experience in program coordination or supervision. ⦁ Possession of knowledge and training in workforce development preferred; experience with vocational training is highly desirable. ⦁ Must have experience and interest in working with diverse ethnic groups and older adults. ⦁ Excellent verbal and written communication and interpersonal skills. Bilingual and bi-literate in English and Spanish, Chinese, Tagalog, Vietnamese, or Russian are preferred. ⦁ Proficient in MS Office and the Internet. ⦁ Must pass a background check. ⦁ Must be able to travel via public transportation or personal/department vehicle for the performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy. Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify. Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call ************** for special assistance.

Title: Registered Dietitian Department: Adult Day Services FLSA Status: Non-Exempt Reports To: Director Summary: Responsible for conducting assessments, developing and implementing individual care plans, and monitoring Adult Day Services participants with nutritional needs. Essential Functions: ⦁ Conducts initial and 6-month nutritional assessments for participants referred by the Registered Nurses or Social Workers. ⦁ Develops and implements care plans based on the individual's nutritional needs, dietary history, food habits and preferences, and physician order. ⦁ Reviews the diet orders for participants on a quarterly basis and makes adjustments as needed. ⦁ Provides nutritional counseling on nutrition principles, dietary plans and food selection to participants and/or caregivers as needed. ⦁ Maintains appropriate records in participants' charts. ⦁ Oversees the provision of food services in coordination with the Office Manager and Self-Help's Nutrition Manager; advises on the preparation of therapeutic diets and evaluates food served at the center for conformance to quality standards and dietary prescription. ⦁ Provides in-service training for food service staff as needed. ⦁ Performs other duties as required. Qualifications: ⦁ Currently registered by the American Dietetic Association. ⦁ Experience in working with the elderly or the chronically ill is strongly preferred. ⦁ Experience in working as a member of a multidisciplinary team is highly preferred. ⦁ Good organizational and communication skills. ⦁ Bilingual in English and Cantonese. ⦁ Must have TB clearance within 12 months prior to employment and maintain clearance annually thereafter. ⦁ Must acquire CPR and First Aid certificates within 6 months of employment and maintain current certificates thereafter. Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify. Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call ************** for special assistance.