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Self pay representative full time jobs

- 77 jobs
  • Entry Level Customer Service Rep

    Beloform Craft

    Columbus, OH

    DescriptionJob Description: The Entry-Level Customer Service Representative at BeloForm Craft in Columbus, OH, will be responsible for providing support to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role is ideal for individuals who are enthusiastic about customer service and looking to start their career in a dynamic environment. Location: Columbus, OH Job: Full time - On site Pay Range: $18.50 - $27.00 hourly Key Responsibilities Respond to customer inquiries via phone, email, and chat promptly and professionally Provide accurate information about the company's products and services Process customer orders, returns, and exchanges accurately Maintain and update customer records in the company database Assist with administrative tasks such as data entry, filing, and document management Follow up with customers to ensure satisfaction and gather feedback Collaborate with other departments to ensure seamless customer service Skills, Knowledge and Expertise High school diploma or equivalent Excellent communication and interpersonal skills Strong problem-solving abilities and a customer-centric attitude Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook) Ability to manage multiple tasks and prioritize effectively Attention to detail and strong organizational skills Benefits Health, dental, and vision insurance Paid time off (PTO) and holidays Retirement plan options (e.g., 401(k)) Professional development opportunities Wellness programs
    $18.5-27 hourly 7d ago
  • BDC Service Representative

    Mag 4.6company rating

    Dublin, OH

    MAG is renowned as the largest group of European brands, encompassing 14 brands on a 65-acre campus in Dublin, Ohio. Our lineup includes Audi, Bentley, BMW, Ferrari, Jaguar, Lamborghini, Land Rover, Lotus, Maserati, Mini, Porsche, Rolls-Royce, VW, and Volvo. MAG is committed to building lifelong relationships with customers and employees by providing high-quality products, services, and solutions. We are currently hiring for a position in our BDC Call Center Service group. This full-time, entry-level role is ideal for individuals passionate about customer service and interested in the automotive industry. Key Responsibilities: Making over 100 outbound calls daily to schedule service appointments. Handling inbound service inquiries promptly and courteously. Following up with customers to ensure satisfaction and retention. Collaborating with the service team to maintain positive relationships. Maintaining accurate customer data and ensuring timely responses. Meeting and exceeding daily appointment goals Qualifications: Strong verbal, written, and phone communication skills Ability to work effectively in a team environment Comfortable with computers, CRM software, and digital communication tools Customer-first attitude with strong interpersonal skills Previous customer service experience required Knowledge of dealership products and services highly preferred Familiarity with automotive service operations highly preferred High school diploma or equivalent required; college preferred We Offer: Hourly base pay with performance-based bonuses and commissions Premium healthcare benefits (medical, dental, vision) 401(k) with company match Employee vehicle leasing and service discounts Career mobility across 14 European brands Ongoing professional development Opportunity to work with elite automotive brands and a premium clientele Apply Today: Are you a proactive communicator who thrives in a fast-paced working environment? We want to hear from you! Please apply and submit your resume today!
    $34k-61k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative (Resident Support Specialist)

    Foxen Administration

    Columbus, OH

    Who We Are: Founded in 2018 and headquartered in Columbus, Ohio, Foxen provides innovative insurance compliance solutions and financial services for the mutual benefit of property owners, managers, and residents in multifamily real estate. Foxen is comprised of technologists and developers, insurance and finance professionals, and property management industry veterans. We leverage extensive expertise and collaboration to deliver technology-driven solutions that seamlessly meet the needs of our customers. Foxen's products revolutionize flawed and antiquated processes, while simultaneously creating property revenue and financial wellness for residents. Foxen earned a spot on Inc.'s 2025 Best Places to Work list - a proud reflection of the culture we're building as we grow. We're scaling fast and looking for people who want to be part of something exciting. Meet the team at foxen.com/about-us. What You'll Do: As a Resident Support Specialist, you'll be the primary point of contact for residents, helping them with questions, comments, and complaints. You'll need to be an excellent communicator who can quickly and effectively resolve issues to ensure a great resident experience. You will join a growing team of entrepreneurial professionals focused on disrupting the multifamily risk compliance industry, and you will have the opportunity to help develop the company's operational platform. Please note: The hours for this role are 11:30 AM - 8:00 PM EST.Your Responsibilities: Answering inquiries: Responding to customer questions via phone, email, live chat, or in-person. Problem-solving and complaint resolution: Listening to and understanding customer issues, then providing appropriate solutions, and following up to ensure the problem is resolved. Providing information: Having in-depth knowledge of the company's products and services to accurately inform customers. Managing accounts: Reviewing and making changes to customer accounts as needed. Retrieve and distribute incoming mail in a timely manner. Contribute to operational efficiency by suggesting and developing new process improvements. What You Bring: Strong communication skills: The ability to convey information clearly and effectively, both verbally and in writing. Active listening: Paying close attention to what customers are saying to fully understand their needs and concerns. Empathy and patience: Staying calm and polite, especially when dealing with difficult or frustrated customers. Excellent organizational and time management skills with a proven ability to prioritize tasks and multitask effectively. A positive attitude and a proactive approach to learning new systems and adapting to change. Where You'll Work: Located in the heart of the Arena District in Downtown Columbus, Ohio, our corporate office overlooks Huntington Park, home of the Columbus Clippers. With collaboration and team building top of mind, our large open office features multiple areas for group settings, 7+ conference rooms and a company meeting space. You can also look forward to monthly catered lunches, holiday celebrations, bottomless local coffee, and other exciting activities. Off the clock, take advantage of nearby events happening at Nationwide Arena, Kemba Live, and Lower.com field all within walking distance! What We Offer: As a Resident Support Specialist, you'll receive a competitive hourly rate, bonus opportunities, and a robust benefits package. Our benefits include your choice of three health insurance plans, voluntary dental, vision, short-term disability, long-term disability, life and AD&D insurance, Paid Time Off, paid holidays, and a 401k with 4% company match. This is a full-time non-exempt position, reporting to the Manger of Resident Support.
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Warehouse Customer Service Representative

    Geodis Career

    Columbus, OH

    Shift/Schedule First Shift: Monday-Friday 8:30am-5pm Text DELIVER to 88300 to apply or check out more jobs at www.workat GEODIS.com ! GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Look what you'll get by joining the GEODIS team! Get Good Money - Fair pay and some jobs come with bonus opportunities. Get the Right Job/Right Schedule - Part-time, full-time, seasonal - days, nights, weekends, and even gig work. We have the job and shift you want.* Get Paid Early - Payday as early as you want. Access your earnings on demand. Get Free Healthcare - Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.* Get a Break - Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.* Stay Safe - We pride ourselves on a safe, clean, and healthy work environment for everyone. Get a Voice - We are always asking our teammates to tell us how to make their experience working at GEODIS even better. Get Promoted - When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year. Get a Boost - Our "GEODIS Compassion Fund" makes one-time grants to teammates who have experienced unexpected catastrophes. Get Involved - Volunteer in your community or donate to the "GEODIS Foundation" or "GEODIS Compassion Fund". Have FUN - Work with fun, supportive people just like you! Find Your Place - We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging. Find Your Future - Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place! *Eligibility varies based on location, job, employee type, or length of service. What you will be doing: Interacts with customers by phone, email, or in person and receives orders or changes in service. Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation. Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability. Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records. Coordinates special, last minute shipping requests with the transportation departments, expediting orders, as necessary. Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information. Assures proper invoicing of accounts by verifying computer generated invoices. Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner. Reports customer feedback to management, including any signs of customer dissatisfaction. Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes Performs paperwork associated with orders including the maintenance of customer files. Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office. Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties, as necessary. Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics Works with management regarding product routing for customers For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action. Requirements: Minimum 6 months related experience and/or training Experience with AS400 operating systems and warehouse management systems preferred. PC literate with experience with Microsoft Outlook, Word, and Excel Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”. More about GEODIS GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit www.workat GEODIS.com to learn more.
    $27k-35k yearly est. 60d+ ago
  • Customer Service Representative - Columbus, OH

    National Background Check, Inc.

    Columbus, OH

    Job Description The Customer Service Representative will be responsible for managing high call volume, sales and customer service/support for NBCI. This person will be fingerprinting and speaking with customers, establish and/or solidify business relationships to generate fingerprint service business. This person will also provide general support to the office, contact customers about any fingerprinting issues when necessary, assist with departmental follow-ups, and resolve customer issues when necessary. This person will also have excellent communication skills and provide superb customer service to all customers. This person is responsible for maintaining a good rapport with all customers that come into the office. Position Status: Full-time Supervision Received: Reports to the Customer Service Manager, NBCI Supervision Exercised: None Essential Functions, Duties and Responsibilities: Customer Service/Communications/Sales Excellent attendance Answer phones promptly and professionally and maintain a helpful demeanor with internal and external clients. Practice and reinforce superior customer service skills in customer interactions on the telephone and in-person. Greet all customers professionally and with a helpful demeanor. Fingerprint and/or drug test all walk-in customers. Contribute to the overall success of FastFingerprints by communicating effectively with management to ensure that company initiatives are followed. Correspond as needed with management to communicate problems, clarify questions and issues. Processes Stay up-to-date on filing of forms/paperwork/phone calls. Schedule appointments and take payments over the phone. Retrieve calls from voicemail system daily. Ensures that all calls are returned to customers. Ensure daily, weekly and monthly work processes and reporting are done accurately and timely. Assist with researching accounts payables issues. Provide general assistance to all phone callers. Teamwork Positively promote all goals and objectives of management within the office. Continually seek to improve the sales experience with revised and improved processes. Maintain a positive attitude and work environment, so as to lead by example. Contribute to the overall success of the office by fostering a positive teamwork environment. Continually seek to help FastFingerprints by offering assistance wherever necessary. Minimum Qualifications: Two or more years of customer service experience Must have excellent attendance habits Must be self-disciplined, have excellent communication skills and a strong work ethic Must be a self-starter Must be able to work in a fast-paced environment Desired Experience: Associate's Degree preferred Strong customer service and communication skills Strong Computer skills needed Other Information: Candidates must provide references, be able to pass a pre-employment drug screen and a fingerprint-based criminal background check. Job Type: Full-time
    $27k-35k yearly est. 8d ago
  • Customer Service Representative

    Georgesville Nissan

    Columbus, OH

    Georgesville Nissan is seeking a full-time Customer Service Rep./Service Support Associate with excellent customer service skills to help make our already great team even better! This individual will receive calls into the dealership, be responsible for basic accounting skills and knowledge of routine accounting functions. What We Offer: Comprehensive Benefits Package including Medical, Dental, Vision, Disability, life insurance and more! 401K Plan with generous employer match Family owned and operated Responsibilities Receive cash, and credit card payments from customers Answer incoming calls and scheduling service appointments. Communicate with callers in a professional, friendly and efficient manner Positive, outgoing personality with excellent communication skills Will work closely with members of the service team in the service drive to contribute to a positive customer experience Qualifications Experience with Microsoft Office suite is a plus Positive, outgoing personality with excellent communication skills Available to work flexible hours and some Saturday hours Clean driving record We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Matic 3.9company rating

    Columbus, OH

    About the Role We're looking for a Customer Service Representative to join our team! Your job is to help us keep our customers happy by providing top-notch service. You'll work directly with customers to meet their insurance carriers' requirements, all while collaborating with our agents and advocating for everyone involved." What You'll Be Doing Providing expert service and guidance to our customers over phone, email, and text Ensure correct documents are sent to customers based on their situation Completing tasks with organized notes with consistent processes Clearly articulating our Matic value proposition to the customer Achieving team goals for productivity, quality, client satisfaction and policy retention Offering other insurance products to our customers where applicable Our Expectations of a CSR: Save Attempt EVERY TIME - We require a save attempt to be made on every cancellation request Customer Holds- Inform customers they are being placed on hold. Check-in every minute at minimum to update We Champion Our Customers - Every call and every interaction. Be proactive and if something is not right, own it. Be their advocate. Good, Better, Best - Don't settle. Look for ways to improve daily. Can't stop, won't stop attitude Feedback First - Welcome feedback with curiosity, not defensiveness. It is our responsibility to help each other grow One CST - Regardless of role, we are one team working together Professionalism- Be calm, professional and empathetic. We are Matic, represent the company as you would want your company represented. One Call Resolution - Do everything you can to solve before ending the call. Don't pass it off if you can finish it. If it is not done, it is not resolved Accountability - Own every call - see it through to completion. You own the outcome. What You Offer 1+ year of customer service experience Effective communication skills especially over the phone. Ability to understand a customer's situation and provide options towards resolution Tenacity and persuasiveness when it comes to doing what's right Self-motivated, willing to learn, and able to adapt quickly to change Ability to multitask as demonstrated by listening and responding to the customer while using a computer to research and enter information Passion that can convey the value of our Matic message clearly What We Offer Career advancement - we have a culture that focuses on internal promotion and career growth. You have an ownership stake - all Maticians receive Matic stock options. Unlimited Paid Time Off. Company covered Health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution. 401(k) Retirement Plan. Continuing education, licensing and professional development paid for by Matic. A TRUE team culture - One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams, etc! Modern office environment (that's CDC compliant!) - we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, flavored water bar (sparkling or still, your choice!). About Matic Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic's digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more. We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.
    $28k-35k yearly est. Auto-Apply 55d ago
  • Customer Service Representative

    Shuhari Group

    Columbus, OH

    Job Description Columbus OH | Customer Service Representative - Full Time This is an in-person role based in Columbus. We're hiring Customer Service Representatives to support our clients face-to-face at live events and retail activations. You'll be the first point of contact for customers, welcoming them, answering questions, and ensuring they have a great experience. If you have a background in retail, hospitality, or customer service, you'll thrive here and if you don't, we'll train you from the ground up. What You'll Do Greet and assist customers in person Answer questions about products and services Guide customers through sign-ups or sales Work alongside a supportive team to meet goals What You Get Weekly pay: base + bonuses Full-time schedule (Monday-Friday, in person) Paid training and coaching from experienced leaders Benefits after qualifying period A clear path to promotions and leadership If you're energetic, reliable, and people-focused, we want to meet you. Apply now, interviews this week.
    $27k-35k yearly est. 18d ago
  • Client Representative / Customer Service Representative

    Tectammina

    Columbus, OH

    Responsible for management of all vehicles in Columbus, OH • Conduct multi-point inspection on rental returns and identify mechanical and physical concerns • Conduct routine vehicle inventory including new purchases, rental returns and vehicles in service or repair • Manage routine maintenance of vehicles • Ensure vehicles are properly badged, cleaned and prepped for future rentals • Maintain positive relationships with external body & service shops • Transport vehicles to and from service & repair facilities • Work with body shops for damage estimates and timely repairs • Assist transportation department in transporting inbound and outbound vehicles • Face to face customer interaction • Provide exceptional customer service • Review processes and make recommendations as needed • Other projects as designated by management The position would report to the NE Regional Account Executive, Columbus, Ohio. Base plus bonus potential. Qualifications please share your profile to ***************************** Additional Information Job Status: Permanent / Full time postion Eligibility: EAD GC/ GC/ US Citizen Share the Profiles to ********************** Contact: ************ Keep the subject line with Job Title and Location
    $27k-35k yearly est. Easy Apply 2h ago
  • CUSTOMER SERVICE REPRESENTATIVE

    Department of Defense

    Whitehall, OH

    Apply CUSTOMER SERVICE REPRESENTATIVE Department of Defense Defense Finance and Accounting Service DFAS - ACCOUNTING OPERATIONS - COLUMBUS Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary Open to United States Citizens Position Location: Whitehall, Ohio This announcement will be used to fill positions at entry grade level of GS-06, with Full Performance Level GS-06. To view pay rates in a specific location visit the OPM pay tables at ******************************************************************* Summary Open to United States Citizens Position Location: Whitehall, Ohio This announcement will be used to fill positions at entry grade level of GS-06, with Full Performance Level GS-06. To view pay rates in a specific location visit the OPM pay tables at ******************************************************************* Overview Help Accepting applications Open & closing dates 12/19/2025 to 01/09/2026 Salary $46,914 to - $60,986 per year Pay scale & grade GS 6 Location 1 vacancy in the following location: Whitehall, OH Remote job No Telework eligible No Travel Required 25% or less - There is no regular or recurring travel required for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 6 Job family (Series) * 0503 Financial Clerical And Assistance Supervisory status No Security clearance Other Drug test No Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Trust determination process * National security Financial disclosure No Bargaining unit status Yes Announcement number DFAS-DHA-12832389-26 Control number 852895000 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency All US Citizens Duties Help * Provides customer service and responds to customer inquiries for all contractor and vendor invoice payment issues including late payment, underpayment or over-payment of invoices. * Uses automated pay systems to research, analyze and resolve customer service issues. * Receives, researches, analyzes, and answers telephone and written inquiries. * Explains and/or assists customers in the preparation of various forms and documents. Requirements Help Conditions of employment * Must be a U.S Citizen or National * Background or Security Investigation - Position Sensitivity and Security Levels may vary and is dependent upon position being filled - see the Additional Information field below for more details. * Registered for Selective Service (males born after 12-31-1959) * Suitable for Federal employment * Obtain/Maintain Financial Management Certification Qualifications This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense via delegated authority by the Office of the Secretary of Defense. We reserve the right to close this announcement early or to extend, as appropriate, based upon the needs of the Agency. Qualified application packages may be referred to management at various points in the selection process depending on the number and timing of applications received. Selections may be made at any point during the announcement open period.. Applicants MUST have related financial experience AND/OR a related financial degree (examples include: Finance, Accounting, Management, Actuarial Science, or related), in addition to meeting Office of Personnel Management (OPM) minimum qualification requirements. Substitution of combination of education and experience must still, in conjunction, minimally satisfy the DHA qualification requirement. One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized Experience for the GS-06 is defined as applying clear and concise customer service skills used for communicating with customers; developing solutions and/or explaining situations and/or outcomes to customers; interpreting technical materials; and applying problem solving skills. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement. Education This position is being filled under the Direct Hire Authority (DHA) for Certain Personnel of the Department of Defense via delegated authority by the Office of the Secretary of Defense. Applicants MUST have related financial experience AND/OR a related financial degree (examples include: Finance, Accounting, Management, Actuarial Science, or related), in addition to meeting Office of Personnel Management (OPM) minimum qualification requirements. Substitution of combination of education and experience must still, in conjunction, minimally satisfy the DHA qualification requirement. GS-06 Substitution of Education for Experience: Six months of graduate education may be substituted to meet the specialized experience required when it is directly related to the work of the position being filled. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (**************************************************** Additional information * All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact ************ for assistance. * Moving expenses will not be paid. * The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here. * Telework availability is limited and will only be provided on a rare case-by-case basis during situations where Agency Leadership has determined that telework serves a compelling DoD need. * Veteran's Preference: Veteran's preference does not apply under this Direct Hire Authority (DHA). * This position is being filled under the Direct Hire Authority for Certain Personnel of the DoD via delegated authority by the Office of the Secretary of Defense. Positions may be filled as permanent or term with a full-time or part-time work schedule. Pay will vary by geographic location. We reserve the right to close this announcement early or to extend, as appropriate, based upon the needs of the Agency. Qualified application packages may be referred to management at various points in the selection process depending on the number and timing of applications received. Selections may be made at any point during the announcement open period. * Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment. * A one year probationary period may be required. * We may use this announcement to fill additional vacancies within 90 days of the closing date. * This position is Non-Exempt from the Fair Labor Standards Act. * Travel requirement is Seldom. * This position is covered by a bargaining unit. * Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance.(See DoD Instruction 1400.25, Volume 300, here) * This position requires you to obtain and maintain a Level 1 Certification under the DoD Financial Management (FM) Certification Program as a condition of employment. If you are selected, you will have to obtain this certification within two (2) years of your entry on duty in the position unless you are already in a position that requires a Level 1 Certification in which case you must complete the certification within the original 2-year period. Failure to become certified within the required time-frame may be grounds for removal from the position and/or from Federal service. Information about the DoD FM Certification Program is available at FM Certification * The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements. * Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING. You will be evaluated on how well your qualifications, as demonstrated in your application materials (e.g., resume, supporting documents) and your responses on the application, meet the requirements listed in this vacancy announcement. Criminal History Inquiries - If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ ******************************************* (this call center group box will be the intake for complaints and will forward to appropriate POCs). Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help You must provide a complete Application Package which includes: 1. Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at OPM.gov or at USAJ Resource Center.. 2. Other Supporting Documents. The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement. 1. Transcripts and/or Certifications: You must submit documentation if you are substituting education for experience. For additional information on acceptable documents or to see if you must submit documentation click here Transcripts and Certifications. You must also document your education and/or certifications in your resume. 2. SF-50: Current or former federal employees to include current agency employees must submit a Notification of Personnel Action reflecting the highest grade held on a permanent basis, tenure and appointment type. 3. Veterans Documentation: Click to review these authorities and documents verifying eligibility for a VEOA, VRA and/or 30% or more disabled veterans hiring authorities. 4. Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. ************************************************************** 5. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. 6. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. 7. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. 8. ICTAP Eligibles: A copy of the RIF separation notice and SF-50 if available. 9. Other Special Hiring Authorities: Click here to review these authorities and the documentation you are required to submit. 10. Cover Letter: You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST)01/09/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position, you must provide a complete Application Package. See required documents below. Click 'Apply Online' to create an account or log in to your existing USAJOBS account. 1. Follow the prompts to complete the application and upload required documents. 2. Please ensure you click the Submit My Answers button to submit your application. 3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete. Agency contact information HR Customer Care Center Phone ************** Email ************************************************ Address DFAS - ACCOUNTING OPERATIONS - COLUMBUS 3990 E. Broad Street Columbus, OH 43213 US Next steps The resume you submit will be used to assess your qualifications for the job and to identify the best-qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps is completed. After making a tentative job offer, we will conduct a suitability/security background investigation. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help You must provide a complete Application Package which includes: 1. Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at OPM.gov or at USAJ Resource Center.. 2. Other Supporting Documents. The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement. 1. Transcripts and/or Certifications: You must submit documentation if you are substituting education for experience. For additional information on acceptable documents or to see if you must submit documentation click here Transcripts and Certifications. You must also document your education and/or certifications in your resume. 2. SF-50: Current or former federal employees to include current agency employees must submit a Notification of Personnel Action reflecting the highest grade held on a permanent basis, tenure and appointment type. 3. Veterans Documentation: Click to review these authorities and documents verifying eligibility for a VEOA, VRA and/or 30% or more disabled veterans hiring authorities. 4. Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. ************************************************************** 5. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. 6. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. 7. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. 8. ICTAP Eligibles: A copy of the RIF separation notice and SF-50 if available. 9. Other Special Hiring Authorities: Click here to review these authorities and the documentation you are required to submit. 10. Cover Letter: You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST)01/09/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $46.9k-61k yearly 2d ago
  • B2B Billing & Collections Specialist

    Cort Business Services 4.1company rating

    Chesterville, OH

    CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support. The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers. During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home. Schedule: Monday-Friday 8am to 4:30pm What We Offer * Hourly pay rate; weekly pay; paid training; 40 hours/week * Promote from within culture * Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date * 401(k) retirement plan with company match * Paid vacation, sick days, and holidays * Company-paid disability and life insurance * Tuition reimbursement * Employee discounts and perks Responsibilities * Review, adjust, reconcile and send monthly invoices to assigned commercial account customers. * Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve. * Determine proper payment allocation as required or requested by A/R processing personnel. * Resolve short payment discrepancies that customers claim when making payment. * Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately. * Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice. * Resolve and clear credit balance invoices before such invoices age 60 days. * Prepare monthly collection reports to be submitted to Management. Qualifications * 2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred. * Commercial collections experience is ideal. * High school diploma or equivalent. * Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations. * Basic math and analytical skills * Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette. * Ability to multi-task and prioritize while speaking with customer. * Demonstrates good active listening skills, telephone skills and professional email communication skills. * Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel. * Must possess average keyboarding speed with a high level of accuracy. About CORT CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services. For more information on CORT, visit ********************* Working for CORT For more information on careers at CORT, visit ************************* This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information. CORT participates in the E-Verify program. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. EEO/AA Employer/Vets/Disability Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.
    $31k-38k yearly est. Auto-Apply 37d ago
  • Account Representative - State Farm Agent Team Member

    Beau Burton-State Farm Agent

    Columbus, OH

    Job DescriptionBenefits: Licensing Paid Salary Plus Commission Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Were excited to be approaching our 10-year anniversary this December! Our close-knit team is made up of 5 full-time and 1 part-time team members, and we treat each other like family. With a strong team spirit, we work toward shared goals while keeping things light and funmixing professionalism with plenty of camaraderie along the way. We offer a retirement plan with match, paid time off, a benefits allotment, and ongoing promotions with rewards like cash, extra time off, or items from a team members wish list. I bring 20 years of State Farm experience (including time as a team member myself) and a Bachelors in Business Administration from Elon University, with a focus on Management. Our office is laid back but drivenwe push hard for results while keeping a positive, supportive vibe. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Beau Burton - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $27k-40k yearly est. 7d ago
  • Account Representative - State Farm Agent Team Member

    Gregg Rothermund-State Farm Agent

    Columbus, OH

    Job DescriptionBenefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Ive been a proud State Farm agent serving the Worthington, OH community for 45 years. Including myself, our office is home to three licensed full-time agents who are dedicated to helping customers protect what matters most. We offer a competitive salary, a 401(k) plan, paid vacation, continuing education, and we cover the cost of all licensing and certifications to support your professional growth. Im a graduate of Ohio State University and deeply committed to giving back to the community. Im a lifetime member of the Nationwide Children's Hospital Development Board, a past chairman of the Woody Hayes Sports Spectacular, a past president of the Muirfield Village Civic Association, and an active member of New Hope Church. If youre looking for a stable, established agency that values teamwork, community, and career growth, this could be the perfect place for you. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Gregg Rothermund - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $27k-40k yearly est. 22d ago
  • Customer Service Representative

    Craft Wholesalers

    Groveport, OH

    Full-time Description Customer Service Representative Craft Wholesalers Inc. - Groveport, OH Full-Time | $15/HR | Bi-Weekly PayCraft Wholesalers Inc., a family-owned business serving customers for over 40 years, is hiring a Customer Service Representative to join our growing team. We value reliability, teamwork, and a strong work ethic-and we reward it with competitive benefits and a supportive work environment.Key Responsibilities: Answer incoming calls and respond to customer emails and faxes Process orders accurately and efficiently Provide product availability, pricing, and order status updates Handle returns, adjustments, and complaints in a professional manner Collaborate with team members and maintain strong internal communication Benefits: Health, dental, and vision insurance 401(K) with company match Paid holidays and vacation Bi-weekly pay Stable, long-term employment in a family-oriented company Schedule: Full-time | Monday to Friday |8:30am-5pm some weekends Requirements Qualifications: Minimum 2 years of customer service experience Excellent phone and communication skills Basic computer and typing skills (typing test may be required) Strong time management and organizational skills Self-motivated, dependable, and proactive Must be 18 or older Salary Description $15/hour
    $15 hourly 60d+ ago
  • Account Specialist - Germain Insurance

    PHP Distribution 4.4company rating

    Columbus, OH

    BENEFITS EFFECTIVE ON FIRST DAY OF EMPLOYMENT!! Germain Automotive Partnership consists of state-of-the-art Sales, Service and Insurance facilities in Ohio, Florida, and Michigan. Germain Automotive Partnership offers a wide range of automotive products and services, including new and used vehicles, vehicle maintenance and repair services, vehicle parts and various insurance policies. Our family of great employees has helped Germain Automotive Partnership grow and expand throughout the years by providing world class customer service repeatedly. Germain Automotive Partnership is privately held and a well-respected dealership group. Overview of the role: The Account Specialist will assist the Account Executives by calling on prospective leads to set scheduled appointments. The Appointment Scheduler will work directly with the Sales Consultants, Finance and Insurance managers of the car dealership, to gather information on car buyers. This person will follow up with clients on missed or canceled appointments. Daily Responsibilities: Make outbound calls to prospective customers. Enter quoting information into the database. Manage leads given to by the Auto Sales team. Communicate with the Finance and Insurance department. Identify what market is best for customers. Solve minor software issues. Communicate with Sales and Service team. Qualify leads based upon criteria set by management. Perform administrative tasks. This is a full-time position that will pay $20.00 hourly plus monthly bonuses. Commission possible if licensed. Germain Insurance is proud to offer the following benefits for our employees: Medical Insurance Dental Insurance Vision Insurance 401K Life Insurance Short and Long-term Disability Insurance Monday through Friday work schedule. Will pay to get your insurance license. Germain Automotive Partnership is an Equal Opportunity Employer and does not discriminate against applicants or employees for employment on the basis of an individual's actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, actual or perceived gender, genetic information or any other status protected by applicable federal, state, or local law.
    $20 hourly 3d ago
  • Client Services Representative

    Everence 3.7company rating

    Plain City, OH

    Support the sales efforts of the associated Everence office. Provide technical expertise and clerical and administrative support for financial consultants. Deliver excellent customer service to current policyholders, members, prospects, and staff. RESPONSIBILITIES AND DUTIES Become proficient in using the Everence client database system (CRM) to effectively manage ongoing client data and office processes. Acquire and maintain a strong working knowledge of all Everence investment and insurance products, paperwork, and the systems for processing workflow. Prepare investment reviews. Acquire and maintain a strong working knowledge of compliance regulations. Attend scheduled team meetings and conference calls. Perform other tasks such as: maintaining current product-related forms, photocopying, filing, scanning, faxing, constructing letters and memos, completing various mailings, answering phones, and adding documentation to the client database system (CRM). Manage office details including (but not limited to): Gathering and submitting expenses, processing mail, ordering office supplies and materials, overseeing the shredding process, ordering snacks and drinks for client meetings, etc. Provide sales assistance including: Effectively manage customer inquiries and questions regarding various products and services. Process and maintain various communication approvals through the Broker-Dealer compliance system. Maintain current forms, investment materials, and compliance records. Prepare and assemble materials needed for appointments or mailings. Prepare applications and service request forms using an automated forms system (LaserApp, DocuPace). Process and forward applications to appropriate departments and companies. Monitor pending trades and account activity and send thank you letters when confirmations are received. Provide updates and confirmations to the applicable Consultants whenever money movement processes occur. Send confirmations to clients as well. Prepare correspondence and various client reports. Stay current with announcements posted daily on Everence secure consultant website, as well as non-Everence product websites. Set up and maintain client files in hard copy, database management system (CRM), and scanning system (OnBase). Input client data using Financial Profiles software. Schedule client appointments and answer phone calls. Handle marketing and mailing projects as necessary. Screen incoming calls and forward them to the appropriate consultant or representative. Assist with other projects as assigned. QUALIFICATIONS Education: Prefer at least two years of college or specialized training Experience: Prior experience in financial services or the insurance industry is preferred A minimum of two years of administrative support experience preferred, including proficiency in using Microsoft Office software Must have experience or aptitude to learn PC-based software programs Skills and Abilities: Personable: enjoys helping people; proficient with phone skills Ability to take initiative; proven organizational skills; strong attention to detail Exercises good judgment and displays a positive attitude Problem-solving abilities Sensitivity to confidentiality of information Enthusiastically embraces the mission of Everence Ability to handle multiple tasks and interruptions with efficiency, calmness, and courtesy Ability to relate and communicate well with all contacts, internal and external Ability to handle difficult situations with tact and diplomacy Excellent communication skills including both written and verbal; good grammar and spelling skills Ability to meet the public in a professional and friendly manner SUPERVISORY RESPONSIBILITIES: None SCHEDULE: Full-time
    $33k-42k yearly est. Auto-Apply 4d ago
  • Customer Service Rep(02341) - 1040 Villa Rd

    Domino's Franchise

    Springfield, OH

    Job Description Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. JOB REQUIREMENTS: You must be 16 years of age or older. General Job Duties for All Store Team Members: Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training: Orientation and training provided on the job. Communication Skills: Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system. Applicants must have a clear and upbeat speaking voice when communicating with customers on the phone. Essential Functions/Skills: Applicant must have the ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Possess verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. REMEMBER WE ARE LOOKING FOR PEOPLE WHO RE: Clean Cut & Personable Outgoing & Energetic Dependable, Reliable & Punctual Prompt & Responsible Quick Learner &Self Motivated Additional Information Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people. You will need to use your stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work. A clean driving record and the ability to pass a Motor Vehicle Record check. Safety is a priority for us and we want to make sure anyone we put on the road is safe to be there. You will also need access to reliable vehicle that is insured and have a valid driver's license. A great role model - you're the person everyone will look to. From being on time for your shift, to having a great attitude to customers and co-workers and even how you dress - you have to have high standards for yourself and the rest of the team. Our stores are open 7 days a week. Yes, that's right even on the weekends and the holidays; that's when we are busiest! While you schedule is pretty flexible, you have to be willing to work when the team needs you the most. You have to be at least 18 years old. You'll be working for a company that is fun and flexible. Not to mention, its work experience you will rely on for a long time to come. You've had our pizza delivered to you, now it's time to help up be the pizza delivery company in the world. Go on, boss, show us what you've got. Apply now!
    $27k-35k yearly est. 11d ago
  • Customer Service Representative

    Andvaris

    Springfield, OH

    We are looking for a Customer Service Professional who will serve as the voice of our organization and our clients. You are highly valued as our customers' primary point of contact, and we are very much invested in your success in this role. Providing excellent customer service is a top priority for us! Provide front-line, direct contact with customers when filing claims over the phone. Inform customers of the organization's products and services. Schedule and Shift: Paid Training Training: Monday to Friday - For four weeks Schedules will be determined during training Must be available to work Monday through Friday, between 6:00 am and 6:00 pm PST Full-Time On-site Primary Job Responsibilities: Files claims by collecting pertinent information from customers. Answers routine questions, resolves fundamental problems, and refers more difficult items to higher-level team members for guidance. Follows standard screens/scripts to perform most tasks, can navigate a computer-based system, and maintains and updates company records as needed. Processes and determines coverage by reviewing forms and other applicable records. Maintains professionalism and effectively interacts with all contacts, both internal and external. Maintains department quality standards and performs job duties as directed by the supervisor. Qualification: Minimum high school diploma or GED A minimum of 6 months of experience in a call center Excellent Customer Service skills Excellent verbal and written communication skills Basic problem-solving skills Experience with Microsoft-based programs and computer products An acute attention to detail/accuracy and practical note-taking/documenting skills Must be able to handle/process high call volumes, at times, while adhering to scheduled breaks/lunches by business needs. Experience in similar customer service functions or call center experience. Demonstrates professionalism when dealing with customers. Demonstrates an understanding of complex technical or functional information, products, and services. Adjusts actions in response to shifting priorities and rapid change. Benefits: Health, Dental, and Vision 401k
    $27k-35k yearly est. 60d+ ago
  • Virtual Customer Service Representative

    Meron Financial Agency

    Newark, OH

    Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency, we believe you can have both: financial success and a life you love. We're not just building careers-we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads - No chasing, no begging Ownership Pathway - Build your own agency Hands-On Mentorship - Learn directly from top leaders Cutting-Edge Tech & Training - Work smarter, not harder Incentive Trips & Recognition - See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance-design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800-$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K-$300K+ your first year Agency Owners: $200K-$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it-build it. Apply today and start creating the freedom, impact, and income you deserve.
    $27k-35k yearly est. 1d ago
  • Collections Representative

    Iqventures Holdings

    Dublin, OH

    We are growing and looking to expand our Collections team. We provide paid training and opportunities for growth and advancement. IQVentures is looking for a motivated collections associate who is looking to help people with obtaining financial assistance by providing excellent customer service while assisting customers with repaying their debt. This position works with a department of highly motivated and successful agents who take pride in their work. Pay: $16 per hour plus monthly commission up to $3,000 Sign on bonus for experienced collectors Schedule: Rotating schedule within our Contact Center hours- 2 late nights per week and 2 Saturdays per month required: Contact Center hours are Monday - Thursday 8:00am to 10:00pm, Friday 8am to 9pm, Saturday 11:00am to 7:00pm Location: This is a full time position located on-site in our Dublin, Ohio office. Responsibilities: Receive inbound and make outbound calls collecting outstanding receivables. Provide exceptional customer service by answering general inquires, invoice questions, and addressing customer concerns. Contact and notify customers of delinquent accounts by telephone to solicit payment. Locate and monitor overdue accounts, using a variety of systems. Confer with customers by telephone to determine reasons for overdue payments and to review the terms of service, or credit contracts. Advise customers of necessary actions and strategies for debt repayment. Persuade customers to pay amounts due on credit accounts. Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. Record information about financial status of customers and status of collection efforts. Perform various administrative functions for assigned accounts, such as recording address changes and updating the records of customers. Meet Production Goals: Promise to pays, dollars collected, individual, team and/or department goals. Perform all tasks in compliance with company policies and procedures. Develop and maintain positive, professional relationships with peers, and customers. Requirements Skills: Excellent verbal communications skills with the ability to make quick, accurate and appropriate decisions. Strong active listening, negotiation and persuasion skills Ability to analyze problems and resolve in a timely manner. Ability to read and write clear and understandable instructions. Self-starter with the ability to work independently and collaboratively in a team to achieve goals and identify and solve problems. Ability to work in a rapidly changing deadline driven environment while effectively managing multiple responsibilities and prioritizing accordingly. Working knowledge of Word, Excel, Outlook and PowerPoint. Experience and Education: High School Diploma or Equivalent Collection or call center experience strongly preferred. Hospitality Industry experience a plus. Bilingual candidates a plus Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is frequently required to sit and talk on the phone for long periods of time. We Offer: Laidback, casual, and fun office environment Food truck on site most days Breakroom with free snacks Excellent commission potential Advancement opportunities IQ Ventures is an Equal Opportunity Employer.
    $16 hourly 60d+ ago

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