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Become A Selling Manager

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Working As A Selling Manager

  • Performing for or Working Directly with the Public
  • Getting Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Resolving Conflicts and Negotiating with Others
  • Deal with People

  • Unpleasant/Angry People

  • $75,727

    Average Salary

What Does A Selling Manager Do At Amazon.Com

* Manage a team of Lead Researcher who are responsible for researching and resolving Executive Escalations.
* Manage the escalation process including the research, identify root cause, resolving actions and preventative action for Seller Support Executive Escalations.
* Think strategically and tactically to implement creative solutions aimed at reducing seller pain points.
* Seen as approachable, cooperative and a team player, easily gains trust and support throughout Amazon.
* Collaborates to build partnerships with key stakeholder groups including FBA, Retail and TRMS
* Interprets, understands and communicates ESR and Seller Support objectives to team and business stakeholders.
* Set the vision, direction, and culture of the team by managing individual and team performance expectations and goals
* Provide individual coaching feedback sessions, and weekly one-on-ones that focus on improving the quality of escalation responses and follow-through on resolving actions
* Serve as a leader and point of contact for escalated contact resolution for complex problems
* Manage and drive staffing plans, cost analysis, schedules, quality initiatives, process change initiatives, projects and other initiatives as required
* Active participation in building the Executive Seller Relations team & raising the bar in the hiring process
* Ensure employees growth & development, set priorities, drive motivation & engagement for employees
* Identify the training needs and work with training team for people development
* Carry out managerial responsibilities in accordance with Amazon.com’s policies and procedures
* The individual would be required to have a flexible schedule that will include a rotation coverage for on-call coverage that includes nights and weekends.
* years of leading Operations Teams
* years People management and performance management experience
* years of experience communicating with both technical and non-technical teams across a global organization
* Strong interpersonal and communication skills
* Project management experience
* Effectively manage priorities in a fast-paced, deadline-driven environment
* Strategic thinker with the ability to understand the big picture
* Strong attention to detail and excellent problem solving skills
* Demonstrated ability to build, develop, direct, and manage team and achieve common goal
* Ability to handle complex and ambiguous scenarios
* Demonstrated passion for delivering a positive Seller experience, and maintain composure in difficult situations
* Ability to effectively and efficiently complete difficult goals or assignments
* Can adapt well to changing circumstances, direction, and strategy
* Confident in using Microsoft Package (especially Excel

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Selling Manager Demographics

Gender

Female

55.9%

Male

42.4%

Unknown

1.7%
Ethnicity

White

59.7%

Hispanic or Latino

18.0%

Black or African American

11.6%

Asian

6.5%

Unknown

4.2%
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Foreign Languages Spoken

Spanish

59.3%

French

18.5%

Arabic

7.4%

Italian

7.4%

Portuguese

3.7%

Kinyarwanda

3.7%
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Selling Manager Education

Schools

Fashion Institute of Technology

11.5%

Northeastern University

6.4%

University of North Texas

6.4%

San Francisco State University

6.4%

Florida State University

6.4%

Ohio State University

5.1%

University of Wisconsin - Stout

5.1%

Michigan State University

5.1%

Kansas State University

5.1%

Marshall University

3.8%

Arizona State University

3.8%

Western Michigan University

3.8%

Wayne State University

3.8%

Iowa State University

3.8%

DePaul University

3.8%

Southeast Missouri State University

3.8%

University of Phoenix

3.8%

University of North Carolina at Charlotte

3.8%

Florida International University

3.8%

Purdue University

3.8%
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Majors

Business

26.3%

Marketing

17.0%

Specialized Sales And Merchandising

6.2%

Management

5.8%

Communication

4.2%

Graphic Design

4.2%

Psychology

3.9%

Education

3.5%

Finance

3.5%

Political Science

3.1%

Fine Arts

2.7%

Health Care Administration

2.7%

Interior Design

2.3%

Criminal Justice

2.3%

Public Relations

2.3%

Accounting

2.3%

Family And Consumer Sciences/Human Sciences Business Services

1.9%

General Studies

1.9%

Liberal Arts

1.9%

Biology

1.9%
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Degrees

Bachelors

52.9%

Other

22.4%

Associate

9.3%

Masters

9.0%

Certificate

4.4%

Diploma

1.5%

License

0.2%

Doctorate

0.2%
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Top Skills for A Selling Manager

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  1. Customer Service
  2. Freight Flow
  3. New Merchandise
You can check out examples of real life uses of top skills on resumes here:
  • Handled customer service complaints and issues and assisted customers to continually achieve agreeable customer satisfaction.
  • Monitored and maintained company standards for merchandising, freight flow, in-stock position via company direction, and guest services.
  • Monitored performance of sales associates and provided direction.
  • Collaborated with vendor's Ready-to-Wear product knowledge seminars to facilitate the promotional efforts of new products.
  • Conducted assessments on day-to-day sales and payroll to ensure that goals and plans were achieved.

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