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Become A Selling Supervisor

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Working As A Selling Supervisor

  • Performing for or Working Directly with the Public
  • Getting Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Resolving Conflicts and Negotiating with Others
  • Deal with People

  • Unpleasant/Angry People

  • $38,310

    Average Salary

What Does A Selling Supervisor Do At VF Corporation

* As a member of our retail team, you’ll serve as an ambassador of The North Face brand and help us keep our commitment to delivering the best customer experience at our retail stores.
* We are looking for a Selling Supervisor to join our high performing team.
* Responsible for maximizing sales through assisting customers in the selection and purchase of merchandise while following all company policies and procedures.
* Assist in maintaining the store merchandise standards and restocking merchandise.
* Achieve store sales goals and assist sales associates in achieving their sales goals.
* Supervise the client development program and develop a high level of product knowledge.
* Open and close the store in the absence of the Store or Assistant Store Manager.
* Be proactive in Loss Prevention and work with store management to address Loss Prevention concerns.
* Work with store management to train staff on selling procedures (SUMMIT) to help achieve sales goals.
* Perform these and other tasks as assigned

What Does A Selling Supervisor Do At Belk, Inc.

* Essential Functions
* Selling
* Selling Specialists are responsible for meeting their stores plan for the vendor they represent.
* Selling Specialists are responsible for meeting or exceeding all other Belk standards.
* Clientele Development
* Selling Specialists are responsible for clientele development by creating and
* maintaining organized customer profiles.
* Selling Specialists should communicate regularly with customers through mailings and phone.
* Selling Specialists should maintain a ‘Wish List’.
* Selling Specialists should send their customers Thank You and Birthday Cards (focus on top 50 customers)
* Merchandising
* Selling Specialists are responsible for maintaining product presentation standards as established by Belk and the vendor they represent in accordance with the stores guidelines.
* Selling Specialists should coordinate with their visual team on any visual enhancement or major changes.
* Vendor coordinators will review expectations regarding merchandise standards with Selling Specialists upon hiring and will continue to work with the Selling Specialist on a regular basis sharing new information. (Most stores/ vendors)
* Operations
* Selling Specialists are responsible for daily stock maintenance, ensuring that
* merchandise presentations are neat, styles are replenished regularly, and that stock rooms remain orderly.
* Selling Specialists should be aware of mark down and point of sale activity in the
* department and will be responsible for set up (including necessary floor moves and
* signing).
* Selling Specialists should ensure that all asset protection policies/ practices are
* followed.
* Selling Specialists will be responsible for maintaining general housekeeping standards (register areas, stockrooms, etc.).
* Communication with store and vendor
* As a liaison between Vendor and the store, the Selling Specialist will communicate with store management and vendor representatives as well as fellow associates and customers.
* Communication with store management and vendor should include selling activity,
* stock deficiencies, operational concerns, product knowledge, and relevant competitive business issues.
* Monthly recaps should be completed as directed.
* Monthly feedback report (some
* vendors) will ask for information regarding customer requests, missed sales, stock needs, etc.
* Promotions and Contests
* Selling Specialists are responsible for coordinating special events, signage, mailings, collateral, and ensuring appropriate set up and follow through for all promotions.
* Selling Specialists are responsible for working with sales managers on execution and follow up regarding event preparation, set up, etc.
* Selling Specialists are responsible for informing other associates and all customers regarding promotions.
* Product Knowledge
* Selling Specialists are expected to be well educated on vendor product, vendor company direction, and attend vendor product knowledge seminars.
* Selling Specialists should receive and review vendor sales performance from sales managers on a daily, weekly, and monthly basis.
* Selling Specialists are expected to educate new associates, managers, and assistants on the vendor product.
* Selling Specialists are expected to share vendor product knowledge with customer appropriately to increase vendor sales.
* Daily Responsibilities
* Maintain presentation standards throughout the day and ensure recovery at end of day.
* Recover from previous evening’s business.
* Ensure that all merchandise presentations are up to standard: fill-in where needed, straighten merchandise/fixtures.
* Review sales: share department sales information with fellow associates and sales manager.
* Set up scheduled promotions.
* Weekly Responsibilities
* Review previous week’s sales performance to plan and last year.
* Communicate any concerns, suggestions, or product needs to Sales Team Manager.
* Monthly Responsibilities
* Complete monthly sales recap with specific information (some vendors

What Does A Selling Supervisor Do At VF Corporation

* Responsible for the merchandise handling: process all store shipping and receiving functions, provide on the job training and supervising of the daily activities of non-sell and/or stock associate(s), maintain an organized stockroom, and oversee replenishment process.
* Ensure execution of all shipment receiving and processing procedures to floor ready standards.
* Maintain a clean, organized and efficient stockroom.
* Work with store management to determine most efficient stockroom layout.
* Clearly label all boxes, stock all items by size, and maintain stockroom efficiency.
* Maintain all processes and records involved in shipping/receiving for the store.
* Open and close the store in the absence of a Store or Assistant Store Manager.
* Ensure all delivery information is recorded and accurately reported.
* Work with store management to train staff on shipping/receiving and stockroom procedures to provide adequate coverage for these responsibilities when needed.
* Perform transfers of damaged and defective merchandise, complete re-tickets and charge sends.
* Oversee and execute markdowns in a timely and accurate manner.
* Audit markdowns to ensure accuracy.
* Communicate inventory and merchandise-handling concerns and/or opportunities to management on a regular basis.
* Be proactive in Loss Prevention and work with store management to address Loss Prevention concerns.
* Perform these and other tasks as assigned

What Does A Selling Supervisor Do At VF Corporation

* Top priority is providing customers shopping at The North Face with an exceptional customer brand service.
* Actively use the SUMMIT Selling Skills to meet sales objective.
* Increase sales through the Clientele Development Program.
* Contribute to the team's working environment by adhering to the company's policies and procedures.
* Reports to the management team and regularly communicate with other store's staff and central staff.
* Lift and move product and restock merchandise as necessary.
* Maintain merchandise presentation and housekeeping standards.
* Communicate any potential health, safety, or material loss situations to store management.
* Is frequently required to stand.
* May be required to crouch, kneel, lift and/or move up to 50 lbs., and climb ladders as needed.
* Complete all non-selling tasks as required

What Does A Selling Supervisor Do At VF Corporation

Responsible for maximizing sales through assisting customers in the selection and purchase of merchandise while following all company policies and procedures

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Top Skills for A Selling Supervisor

OutstandingCustomerServiceMerchandiseFlowMerchandisePresentationPersonalSalesGoalsSalesFloorExpertProductKnowledgeSuperviseLossPreventionStoreSalesNewSalesAssociatesBankDepositsSalesReportsStoreOperationsCompanyStandardsInventoryControlPOSActionPlansMenHighPerformanceCustomerSatisfaction

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Top Selling Supervisor Skills

  1. Outstanding Customer Service
  2. Merchandise Flow
  3. Merchandise Presentation
You can check out examples of real life uses of top skills on resumes here:
  • Trained staff to deliver outstanding customer service.
  • Inspired team to perform at an elevated level on sales floor and provide excellent customer service at all times.
  • Evaluate, supervise and coach associates.
  • Partner with Loss Prevention manager to audit weekly shipments for inventory accuracy.
  • Participated in analyzing individual and store sales results with store management and provided feedback to improve productivity.

Top Selling Supervisor Employers