CDL-A Team Driver - 6mo EXP Required - OTR - Dry Van - $200k per year - Big M Diesel Express
Paragould, AR
Hiring: CDL-A Team Drivers | Earn 72 CPM .
Come Run With the Big Dogs
Big M Transportation is Hiring Solo & Team Company Drivers for OTR Opportunities!
Over-the-road drivers continue to be the top earners in the trucking industry, and becoming part of a team is often the best way to ensure more miles and more time at home, without sacrificing income. If you and your driving partner have what it takes, you will become part of an elite group of drivers who have definitely earned their spot in the “Big Dog” pack at Big M Transportation.
Company OTR Positions Include:
Teams earn 72 CPM or $200,000+/year!
Orientation: $500 pay for New Hires; two and half day orientation class
Home Time: Every 10-14 days
$1,000 Sign On Bonus/Driver
Average Weekly Miles: 2500-3000 per driver
2020 - 2024 Volvos and Freightliners with top of the line technology
Pet and Rider Policies
Run everywhere East of I35
Best Pay Rates
Personal Driver Manager
Full Benefits
Control Your Own Pay
BENEFITS FOR ALL FULL-TIME DRIVERS (Benefits start at 120 days)
Health Insurance
Matching 401(k) & Vacation
Cancer Coverage Policy
Dental Insurance
Vision Coverage
Life Insurance Policy
Disability Coverage
IRA Contribution Options
Rider Policy
Pets
REQUIREMENTS
6+ Months of CDL-A Experience
GET IN TOUCH - Have questions? Want to see where your career could go? Our recruiting team will help you get on the right track today!
Border Patrol Agent
Paragould, AR
U.S. Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America. You will be part of the Department of Homeland Security workforce, protecting American interests and securing our nation.
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to make your move.
As a Customs and Border Protection Officer (CBPO), you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nations economic prosperity. Being a CBPO makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
Enforcing customs, immigration, and agriculture laws and regulations.
Facilitating the flow of legitimate trade and travel.
Conducting inspections of individuals and conveyances.
Determining the admissibility of individuals for entry into the United States.
Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.
Duty Locations Incentives available for some locations
You will be asked to provide your preference for one of the following mission-critical locations: (list truncated for brevity include full list in production)
The preference locations listed above are expected to have vacancies available in the future; however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a duty location in another geographic location within the United States.
Salary and Duty Location Recruitment Incentives and Benefits
Annual Base Salary for newly appointed CBPOs varies as follows:
GS-9: $61,111 - $124,443 per year
Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary.
Officers are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, generous annual and sick leave, and participation in the Thrift Savings Plan.
LOCATION INCENTIVES: If you accept one of the duty locations listed below, you may be eligible to receive an additional 15%-25% of your salary each year for the first three (3) years of employment in addition to any overtime pay. Some locations may offer 25% for four (4) years.
Duty locations offering 25% recruitment incentives: Otay Mesa, San Francisco, San Ysidro, and Tecate, CA; Key West, FL; etc.
Duty locations offering 15% recruitment incentives: Honolulu, HI; Portal, ND; etc.
Duty location offering 10% recruitment incentives: Calexico, CA
Qualifications:
You qualify for the GS-9 grade level in one of the following ways: experience, education, or a combination of both.
Experience: A minimum of one (1) year of specialized experience equivalent to at least the next lower grade level that includes:
Detaining suspected violators of federal, state, or local laws and/or arresting violators using the proper law enforcement methods.
Enforcing laws and regulations relating to importing, exporting, and/or international shipping.
Utilizing intelligence techniques and behavior analysis to identify potential threats.
Conducting interviews in a law enforcement capacity.
Education Substitution: A master's (or higher) degree or an LL.B. or J.D. from an accredited college or university; OR
Combination of Experience and Education: A combination of specialized experience AND successfully completed graduate-level education.
Other Requirements:
Citizenship: Must be a U.S. Citizen.
Residency: Primary U.S. residency for at least three of the last five years.
Age Restriction: Must be referred before your 40th birthday (some exceptions apply).
Veterans Preference: Eligible veterans may qualify for excepted service appointment.
Formal Training: Includes two-week orientation and 101-day academy at FLETC in Glynco, GA. Spanish training may be required for certain locations.
How to Apply:
Click the Apply button on this site. Youll be directed to the CBP Talent Network page. Select "Customs and Border Protection Officer" as your Position of Interest. Youll receive a link to the official job posting on USAJOBS to complete your application. Be sure to follow all instructions.
As a subscriber to the CBP Talent Network, youll receive monthly emails with updates and opportunities.
RequiredPreferredJob Industries
Government & Military
Hiring Now - Work from Home - No Experience
Paragould, AR
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Restaurant Delivery - Sign Up and Start Earning
Paragould, AR
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
Quick and easy start: Sign up in minutes and get on the road fast.**
Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
18+ years old*** (21+ to deliver alcohol)
Any car, scooter, or bicycle (in select cities)
Driver's license number
Social security number (only in the US)
Consistent access to a smartphone
How to Sign Up
Click “Apply Now” and complete the sign up process
Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
Process Engineer
Paragould, AR
Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the company manufactures thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video and data transmission for the telecommunication sector.
We are 30,000 employees, across 50+ countries. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us.
Make Your Mark at Prysmian Group - Join Us
Position Summary:
The Process Engineer is responsible for providing engineering support for all aspects to ensure functionality, quality, cost, and customer satisfaction.
Team Overview and Job Responsibilities
Responsible for understanding and performing all tasks and responsibilities according to the specific Job Safety Practices (JSP) established for this job.
Responsible for safety and housekeeping procedures and for maintaining a safe and clean work environment.
Responsible for adhering to all Prysmian health, safety, and environmental policies and regulations, including our hazardous waste handling if designated and trained to do so.
Assists and coordinates with management in the development of capital equipment requirements and budgets
Designs and/or designates tooling and equipment to support new and existing product in all areas of the plant
Analyze complex customer issues by using statistical tools
Design of experiment on materials and processes to assist the facility to improve and reduce product costs
Develops new approaches to solve problems identified during quality assurance activities, designs or specifies inspection and testing mechanisms and equipment
Performs quality engineering reviews of design documentation for compliance with stated requirements, including vendor quality manuals and company quality records. Program focus should be on D/PFMEA analysis and system automation
Writes appropriation requests for tooling, equipment, and systems
Directs the installation and debugging of departmental equipment and systems
Develops, evaluates, and improves manufacturing methods
Analyzes and plans work force utilization, space requirements, and workflow, and designs layout of equipment and workspace for maximum efficiency
Confers with planning and design staff concerning product design and tooling to ensure efficient production methods
Confers with vendors to determine product specifications and arrange for purchase of equipment, material, or parts, and evaluates products according to specifications and quality standards
Provides hands-on assistance to maintenance and other engineering personnel in the analysis of mechanical and electronic problems
Responsible for initiating corrective actions to prevent the occurrence of nonconformities, identifying, and recording problems relating to product quality, processes, and quality systems, as well as controlling further processing or delivery of nonconforming product
Works with manufacturing on process techniques and process problem-solving
Maintain customer and vendor contacts for technical and state-of-the-art developments
Instructs and trains maintenance, supervision, and production in the proper techniques of running and maintaining manufacturing equipment. Writes procedures and work instructions accordingly.
Applies statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes.
Documents data obtained during all quality assurance activities, design inspection, and testing mechanisms and equipment, and develop new approaches consistent with company policies and procedures to solve problems identified
Prepares and presents technical and program information to team members and management.
Maintain a working knowledge of government and industry standards related to the facility.
Responsible for adhering to health, safety, and environmental policies and regulations.
Maintains a fundamental understanding of all equipment and processes, including the interpretation of electrical/mechanical schematics, electronic programs, software, procedures, costing, and government/industry standards.
Short notice international travel to address customer concerns
Perform external supplier audits
Who are we looking for?
Knowledge / Skills:
Excellent problem solving, analytical, and troubleshooting skills
Strong verbal, listening, and judgment skills
Excellent math, reading, and writing skills
Ability to read and interpret technical instructions
Ability to plan and prioritize tasks and activities with the capability of making plan adjustments spontaneously to maximize safety, quality, and machine efficiency
Able to read and interpret data and information from written or printed documents, computer monitors or other devices
Able to write legibly and record information accurately
REQUIREMENTS:
Requires a Bachelor's Degree in mechanical or electrical engineering discipline
A minimum of three years hands-on engineering experience in industry, preferred wire manufacturing
Experienced in CAD System, MS Office, automation controls, database programming
Experienced with SQL programming OSHA, EHS, TS16949 knowledge required
Must have Allen Bradley experience
Work Environment/Physical Demands:
Corrected vision to 20/20 being able to clearly see objects at long or short distances and be able to see details in small objects and read fine print
Occasional manual lifting up to 50 pounds
Able to react quickly to changing circumstances and move with safe speed and agility from one position or location to another
Wear all Personal Protective Equipment required for job duties and required tasks
Frequent tasks involving walking, standing, squatting and bending are required
Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.
All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.
Visit our DE&I Page to learn more about Prysmian's commitments.
Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please contact us at [email protected].
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Retention Representative
Bragg City, MO
CarShield is seeking talent to join its growing Retention team. This role is responsible for handling incoming calls from existing customers that wish to cancel their service. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and putting their sales and value-building skills to use!
Reporting to the Retention Manager, this position is responsible for:
Answering inbound calls from existing customers.
Assessing customer needs and developing a strategy for their retention.
Building value in product by communicating services provided and customer savings.
Maintaining a consistently positive attitude and customer first approach to deliver stellar service to all customers.
Maintaining current knowledge of products and services offered.
Other tasks as assigned.
Pay Rate and Benefits for Customer Retention Representative:
$25/hour, plus performance bonus! (Average ~$26/hour).
Group Insurance (Medical, Dental, Vision, Life, etc.).
401k with Employer Match.
Paid Time Off at 6 months.
Discounted CarShield policies.
Discounted Tuition at Lindenwood University.
Professional Development Opportunities.
Basketball, table tennis, billiards, and other recreation on-site.
Gym facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters).
And more!
Requirements for Customer Retention Representative:
Ability to work on-site at our headquarters in St. Peters, MO.
Strong attention to detail and the ability to follow directions.
Ability to present oneself well over the phone.
Excellent customer service skills.
Strong communication and persuasion skills.
Highly coachable.
Ability to effectively multi-task.
2+ years' experience in a call center environment, working with escalated customer issues.
Customer Retention experience preferred.
Basic computer and typing skills.
Must be able to be licensed by the State of Missouri (application process and fee supported by company).
Bilingual (English/Spanish) a plus.
Compensation details: 25-30 Hourly Wage
PIb0d4d4aef117-31181-38831066
Machine Operators/Inline Operators - Main Plant @ Paragould
Paragould, AR
Lookin for Skilled Machine Operators for Production Plant
Now Hiring in Paragould, Arkansas - Secure Jobs | Excellent Benefits
Anchor Packaging is hiring for qualified, experienced manufacturing professionals.
We have immediate openings for a variety of stable, full-time positions, including:
Extrusion Operators
Thermoforming Operators
Industrial Maintenance Technicians
Tooling & Engineering Roles
Quality Assurance
Machine Operators
Packers
Forklift Drivers / Material Handlers
Palletizers
Chemical Blenders
...and more!
Anchor Packaging has been a trusted employer in Northeast Arkansas since the early 1960s-with no history of layoffs or cutbacks . We offer direct hire positions , 12-hour shifts , and excellent benefits including medical, dental, vision, paid time off, 401(k) with company match, and educational assistance.
Current Highlighted Opening: Machine Operator - Paragould Plant
This listing is for our Machine Operator role, but we encourage you to explore all available opportunities on our careers page.
Job Summary: Machine Operators - Paragould Plant
Secure Employment | Competitive Pay | Thermoforming Experience Preferred
Anchor Packaging is hiring Machine Operators for our Paragould , AR facility. Join one of the most stable employers in Northeast Arkansas- no layoffs or cutbacks since the 1960s . We offer direct hire positions & regular performance reviews every 4 months with opportunities for raises until top-out.
We operate on 12-hour shifts with a rotating schedule: 4 shifts one week, 3 the next . Openings are available on both day and night shifts . Night shift hours (7 PM - 7 AM) include an additional $0.75/hour shift differential .
Why Join Anchor Packaging?
Secure, long-term employment with a growing company
Competitive wages based on experience
Excellent benefits : medical, dental, vision, paid holidays, vacation, disability & life insurance
401(k) with company match and educational assistance
Opportunities for advancement and technical training
Relocation assistance may be available for candidates with thermoforming, extrusion, or manufacturing leadership experience
Key Responsibilities:
Operate and monitor thermoforming and extrusion equipment
Ensure product quality meets specifications and labeling is accurate
Perform changeovers, troubleshoot issues, and maintain production flow
Maintain clean and safe work areas and follow all safety protocols
Communicate effectively with team members and leadership
Support packers and assist with training as needed
Preferred Qualifications:
Experience in plastics, thermoforming, extrusion, or food packaging manufacturing
Strong mechanical aptitude and problem-solving skills
Ability to read blueprints, use measuring tools, and operate basic computer systems
High school diploma or GED preferred
Silver Level or higher Career Readiness Certificate is a plus
Additional Information:
Safety Sensitive Position under Arkansas's Medicinal Marijuana Provisions
Drug screen and background check required
Equal Opportunity Employer (EOE) | E-Verify Employer
Starting pay based on experience (DOE)
🔗 Apply Now: ******************************** Be sure to include your work history or resume. You'll receive an email confirmation once your application is submitted.
Auto-ApplyDistrict Manager - Central Arkansas
Paragould, AR
Elevate your leadership, responsibility and results-driven mindset to new heights with ALDI. After 44-weeks of training, District Managers take on the multi-million dollar responsibility of overseeing the operations of up to six stores. As a key member of our leadership team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth. With ambitious plans to add 800 new stores by 2028, ALDI will provide you with the professional development and advancement opportunities you've been looking for.
Roles within this division cover these areas: Central Arkansas and Little Rock Metro
Click here to view our divisional map
Position Type: Full-Time
Starting Salary: $95,000
Signing Bonus: $5,000
Salary Increases: Year 2 $110,000 | Year 3 - $115,000 | Year 4 - $125,000
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
* Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
* Assesses, establishes, and implements appropriate store staffing levels with input from direct reports.
* Works with direct reports to develop and implement action plans that will improve operating results.
* Ensures adherence to company merchandising plans.
* Plans and conducts regularly scheduled meetings with direct reports.
* Assures the training, development, and performance of their team's staff to retain a motivated, professional workforce that achieves their career objectives.
* Recruits and recommends qualified employees for their team's staff positions.
* Approves all time-off requests for direct reports.
* Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement.
* Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees.
* Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI's competitive pricing position.
* Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued.
* Coordinates with direct reports in the recruitment and interviewing of applicants.
* Confers with direct reports regarding the advancement of store personnel and when considering the discharge or discipline of store personnel.
* Supports direct reports in conducting store meetings.
* Consults with leadership on the development of their team's strategy.
* Advises leadership to source external vendors for applicable services when appropriate.
* Liaises with regions to ensure timely and efficient communication flow.
* Consults with the business to effectively design and streamline applicable processes within the organization.
* Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership.
* Ensures that store personnel comply with the company's customer satisfaction guidelines.
* Oversees and manages the appropriate resolution of operational customer concerns by store management.
* Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors.
* Oversees and manages stores' compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations.
* Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget.
* Review and analyzes store personnel's adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses.
* Conducts store inventory counts and cash audits according to guidelines.
* Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration.
* Identifies cost-saving opportunities and potential process improvements.
* Serves as the primary link between their team's staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement.
* Other duties as assigned.
Education and Experience:
* Bachelor's Degree in Business or related field.
Job Qualifications:
Knowledge/Skills/Abilities
* Develops rapport, trust, and open communication that enhances the growth and job performance of direct reports.
* Works cooperatively and collaboratively within a group.
* Ability to facilitate group involvement when conducting meetings.
* Develops and maintains positive relationships with internal and external parties.
* Negotiation skills.
* Conflict management skills.
* Ability to interpret and apply company policies and procedures.
* Knowledge of the products and services of the company.
* Problem-solving skills.
* Excellent verbal and written communication skills.
* Prepares written materials to meet purpose and audience.
* Ability to stay organized and multi-task in a professional and efficient manner.
* Gives attention to detail and follow instructions.
* Establishes goals and works toward achievement.
* Knowledge of human resource management and the ability to manage store personnel relating to recruitment, selection, training, development, motivation, retention, and separation.
Travel:
* Daily.
* Local.
* Company Car.
Assistant Teacher PA
Paragould, AR
Job Description
MAKE AN IMPACT. CHANGE LIVES. END POVERTY.
JOIN ARKANSAS EARLY LEARNING: BUILDING A STRONGER COMMUNITY BY EMPOWERING CHILDREN AND FAMILIES WITH SKILLS ESSENTIAL TO THEIR SUCCESS.
At Arkansas Early Learning (AEL), we believe every child deserves an opportunity to succeed, no matter their circumstances. AEL was established to serve the most vulnerable children ages birth to five and their families throughout the State of Arkansas through Early Head Start and Head Start. We provide transformational learning programs to vulnerable children within a childcare setting. We offer FREE Infant, Toddler, and Pre-K educational childcare/daycare programs serving 16 counties with numerous centers across the state of Arkansas. AEL is more than just daycare! We are educators, even as early as 6 weeks old we are implementing an education curriculum. We also offer a variety of child and family support services in a loving, caring, and safe environment.
Being on our team as a Center Director, Teacher, Assistant Teacher or office personnel at Arkansas Early Learning means you are passionate about a career helping children and your community. You can make a difference every day in a child's life here. We are looking for people who share our purpose and mission, which is to build a stronger community by empowering children and families with skills essential to their success and to provide transformational learning programs to help children and families develop the skills essential to their social competency. Do you have the right purpose to help them unleash their full potential while unleashing your own?
NOW HIRINg A Program Assistant:
The Program Assistant/Assistant Teacher is an entry level position and will work to ensure comprehensive Head Start services are provided to children and families enrolled in the program. This position will utilize the Center environment to assist staff with creating rich learning opportunities that build on daily routines and support each child's development and education.
Education and Experience:
18 years old or older
High School Diploma, GED or equivalent
WHY JOIN OUR TEAM?
Arkansas Early Learning offers a set fulltime schedule with weekends off, 28 PAID days off the first year, competitive pay with paid training and a benefits package that includes health, vision, dental, life and more. Are you interested in making a difference in the development and growth of the youth in your community? APPLY NOW!!
Sound like the right place for you? Apply now to join our growing team!
ABOUT THE ORGANIZATION: Arkansas Early Learning, Inc. is a 501(c)(3) non-profit organization established to serve the needs of children and families throughout the State of Arkansas.
EOE STATEMENT: Arkansas Early Learning is an equal employment opportunity employer and selects the best-matched individual for the job, based upon job-related qualifications, regardless of race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected under state, federal or local law.
Crop Advisor Trainee (Blytheville, AR)
Blytheville, AR
The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.
**Summary**
This Simplot Grower Solutions role provides customer service to growers through the sale of crop nutrition, crop protection, seed, specialty, technology and other agronomic products and consultative services. The role is led under the general direction of the Area Sales Manager, who provides support and leadership to all Crop Advisors within specifically recognized agronomic geographies to achieve the Company's financial goals and operational objectives.
**Key Responsibilities**
+ Promote and live the Simplot brand as the best-in-class Agricultural distributor. Grow new business and manage a customer base within a defined area to meet and exceed area sales and profitability goals and gross margin targets.
+ Seek out product and service opportunities for current customers that enhance both Simplot and the customer's bottom line. Market products to growers by initiating sales calls, providing advice and consultative services, and monitoring individualized agronomic programs in respect to use of crop protection, crop nutrition, seed, specialty, technology and other related areas. Emphasize and sell proprietary products where appropriate to maximize profitability.
+ Collaborate with other Crop Advisors, as directed by Region Managers and/or Market Managers, to increase knowledge, develop sales, marketing, manage customer relationships and increase profits in the Sales Area.
+ Regularly interface with the Region Manager and Market Manager to execute market strategies, report sales trends and competitor activities, as well as opportunities and challenges in the geography.
+ Ensure adequate follow-through in regards to operational aspects of the business such as delivery, application and billing are handled appropriately. Regularly and reliably communicate with operations to ensure strong performance in delivery and service outcomes.
+ Maintain customer agronomic records, assist in establishing customer financial records and collaborate with the Area Financial Services Manager in the establishment of credit and resolution of credit matters.
**Typical Education**
Bachelor's degree (B.A. or B.S.) from 4 year college or university is preferred
(Equivalent experience of education and experience will be considered for meeting the minimum requirements of the role).
**Relevant Experience**
+ Demonstrated focus on meeting customer expectations and working to deliver excellent customer service.
+ Excellent organizational skills with attention to detail.
+ Ability to effectively communicate orally and in writing with management, other team members, and customers.
+ Must be self-driven, self-motivated, and customer service-oriented, while being an effective team player.
**Requirements**
+ Excellent computer skills; which include knowledge of Microsoft Office, Excel and Outlook.
+ Valid Driver's License.
+ CCA and PCA are preferred.
+ Ag-Industry Hours - Must be willing to work overtime and weekends to meet seasonal demands.
+ Ability to lift a minimum 50 lb boxes into the back of a pick-up truck
+ Ability to climb on and off farm machinery
+ Ability to walk and work in field plots
**Disclaimer** : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
**Job Requisition ID** : 23087
**Travel Required** : Less than 10%
**Location(s)** : SGS Retail - Blytheville
**Country:** United States
****The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status. ****
**Nearest Major Market:** Jonesboro
**Nearest Secondary Market:** Memphis
PATIENT CARE AIDE
Blytheville, AR
Full-Time Rotating Nights
Maintains a safe environment for patient, unit, and coworkers. Assists licensed personnel by completing supportive functions for maximum patient outcomes. Assists licensed personnel by providing activities related to the plan of care to improve customer satisfaction and provide optimal outcomes. Performs related responsibilities as required or directed.
The PCA will interact directly with patients, providing comfort and transportation, monitoring their vital signs and assisting with daily living needs. We are searching for a dedicated, compassionate and energetic individual to be a vital link between our patients and the nurses and other facility staff.
Assist with daily living activities. This includes delivering meals to patients, turning and ambulating patients and providing plenty of fresh water, as well as extra nourishment between meals.
Help patients with personal hygiene. Provide patients with bedpans, help with baths, shampoos and showers
Provide adjunct care for the patient, including ice packs, non-sterile dressings and therapeutic baths
Check vital signs and record daily information in the patient's chart Assist the nurses and other staff as needed
Adhere to professional standards, follow policies and procedures and abide by federal, state and local requirements, as well as Joint Commission standards
Requirements
High School diploma or GED, BLS Basic computer skills
Required, Completion of a state-approved CNA certification training course preferred
Team Lead - Technical Support
Manila, AR
The Tech Support Team Lead is a hands-on leader who supports and develops a technical support team, ensuring customers receive best-in-class service while contributing directly to case resolution. This role combines individual contribution with team leadership - balancing frontline ticket handling, escalations, and coaching to drive performance and customer satisfaction.
The Team Lead fosters a culture of ownership, accountability, and continuous improvement within the support function, helping ensure consistent, high-quality customer experiences across all support tiers.
Key Responsibilities;
Leadership & Coaching
* Act as a player/coach - actively handling support cases while guiding the daily work of the team.
* Coach, mentor, and develop team members to improve technical expertise and customer communication skills.
* Conduct regular 1:1s and team huddles focused on performance, development, and engagement.
* Foster a culture of collaboration, continuous learning, and accountability.
* Lead by example in demonstrating EROAD's values and commitment to customer success.
Customer & Operational Excellence
* Deliver an exceptional customer support experience through responsiveness, empathy, and technical accuracy.
* Handle escalated or complex customer cases and ensure proper root-cause resolution.
* Drive first-call resolution and ensure tickets are resolved within SLA targets.
* Partner with Product, Engineering, and Technical Account Management teams to address recurring issues and improve service delivery.
* Identify process gaps and recommend or implement improvements that enhance customer experience and team efficiency.
Performance & Process Management
* Monitor and report on key performance metrics, including SLA compliance, CSAT, case resolution times, and quality scores.
* Ensure support documentation, FAQs, and internal knowledge bases remain current and accurate.
* Contribute to cross-functional initiatives that improve customer outcomes and reduce case volume through proactive support.
* Support onboarding and training of new agents.
* Encourage innovation and adoption of tools and processes that streamline operations.
Competencies, Skills, and Experience
* 3+ years in technical support or customer operations within a SaaS and hardware environment.
* Prior experience as a senior agent, shift lead, or team lead preferred.
* Proven ability to balance individual workload with team leadership responsibilities.
* Strong understanding of call and case management best practices.
* Technical aptitude in troubleshooting software, hardware, and network issues.
* Familiarity with APIs, integrations, or connected device environments is a plus.
* Exceptional communication and problem-solving skills.
* Experience in Agile or continuous improvement environments desirable.
* Strong organizational and time management skills; able to thrive under pressure.
* Confident in managing customer escalations and resolving conflict constructively.
Why you'll love working at EROAD:
EROAD is a true success story in the tech sector! Publicly listed since 2012, we are represented on the NZX and ASX, and continue to grow rapidly across NZ, Australia, and the USA.
At EROAD, we value diversity and are a multicultural company with employees from all over the world. We are committed to investing in our people, demonstrated through our funded medical insurance plans, recognition programs, EAP offerings, and more. EROAD fosters a sense of community and belonging through fun and collaborative workplace initiatives.
Join EROAD and be part of an organisation in growth mode. Your skills and expertise will make a significant impact. We are going places, and we would love you to join us. We can't wait to hear from you!!
Auto-ApplyTruck Driver Team Driver - 6mo EXP Required - OTR - Dry Van - $200k per year - Big M Diesel Express
Paragould, AR
Hiring: CDL-A Team Drivers | Earn 72 CPM .
Come Run With the Big Dogs
Big M Transportation is Hiring Solo & Team Company Drivers for OTR Opportunities!
Over-the-road drivers continue to be the top earners in the trucking industry, and becoming part of a team is often the best way to ensure more miles and more time at home, without sacrificing income. If you and your driving partner have what it takes, you will become part of an elite group of drivers who have definitely earned their spot in the “Big Dog” pack at Big M Transportation.
Company OTR Positions Include:
Teams earn 72 CPM or $200,000+/year!
Orientation: $500 pay for New Hires; two and half day orientation class
Home Time: Every 10-14 days
$1,000 Sign On Bonus/Driver
Average Weekly Miles: 2500-3000 per driver
2020 - 2024 Volvos and Freightliners with top of the line technology
Pet and Rider Policies
Run everywhere East of I35
Best Pay Rates
Personal Driver Manager
Full Benefits
Control Your Own Pay
BENEFITS FOR ALL FULL-TIME DRIVERS (Benefits start at 120 days)
Health Insurance
Matching 401(k) & Vacation
Cancer Coverage Policy
Dental Insurance
Vision Coverage
Life Insurance Policy
Disability Coverage
IRA Contribution Options
Rider Policy
Pets
REQUIREMENTS
6+ Months of CDL-A Experience
GET IN TOUCH - Have questions? Want to see where your career could go? Our recruiting team will help you get on the right track today!
Sales & Service Ops Specialist (Medical Technology)
Manila, AR
Sales Operation * Perform sales order processing in CRM including preparing of sales contract documents and tender submission * Maintain shared folder to record all sales related documents. * Coordinate with logistics on deliveries to ensure delivery deadlines can be met
* Support sales team to ensure smooth operations for pre-installation (shipment arrival, documents preparation, functional check)
* Work closely with logistics team to purchase new tools, calibration tools and loan process as well as quality control, sales, service team to assist recall project for product and spare parts
* Work with logistics on return of defective goods or exchange
* Work with finance team in write-off process
Service Operation
* Handle incoming customer enquires via service hotline and dispatching jobs to Service Engineers
* Daily service order processing in CRM, Mobile X, ensure data entry accuracy
* Ensure preventive maintenance order list is well prepared weekly
* Ensure service quotations, contracts are well managed
* Maintain new installation ibase in system.
* Maintain NPS survey sending in/out on time.
* Maintain Utilization monthly report for Service Engineers
* Coordinate with Service Engineers and other business support function for post installation operation (ibase entry and invoicing)
* Ensure all local demo loan are updated in system
* Ensure all spare part inventory are well tracked and tools inventory are calibrated on time
Marketing Support
* Support commercial team on end-to-end execution of marketing event and activities, not restricted to budgeting, activities planning, equipment planning, venue and etc.
* Manage and control marketing budget utilization and systematically track and record expenses.
* Drive lead generating initiatives during events and tradeshows and event, ensure leads are captured for all major events and are followed up timely.
* Ensure all artwork and materials are according to the brand guidelines and corporate processes
* Ensure all activities follows the marketing events SOP and compliance guideline closely
Training
* Conduct CRM and CPQ training/refresher course to the Sales Team whenever necessary
* Conduct CRM and Mobile X training/refresher course to the Service Engineers when necessary
* Keep updated on the new features of CRM
* Act as the 1st level key user for CRM and adapt the new features to daily task
Education / Professional Certification
* Degree in Business Administration, Marketing, Supply Chain or any related fields
Experience
* 5 years working experience with minimum 2 years' experience in handling administration, order processing and customer service
* Experience in the medical technology industry is highly preferred
Knowledge / Skills / Other characteristics
* Basic knowledge of logistics
* Excellent interpersonal and communication skills
* Pleasant personality and proactive mindset
* Good team player and able to multitask under tight timelines
* Proficiency in Microsoft Office (Word, Excel, Powerpoint)
* Good command of spoken & written English
* Good time management to handle tight deadline
* Able to identify issues and work with stakeholders to resolve
* Able to manage the demo and inventory
* Good housekeeping of documents in share folder
Your ZEISS Recruiting Team:
Chloe Tan
Auto-ApplyTravel Operating Room (PACU) Registered Nurse - $2,336 per week
Paragould, AR
Access Healthcare is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Paragould, Arkansas.
Job Description & Requirements
Specialty: OR - Operating Room
Discipline: RN
Duration: 13 weeks
40 hours per week
Shift: 8 hours, days
Employment Type: Travel
Access Healthcare Job ID #73739980. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined.
About Access Healthcare
Access Healthcare aims to provide superior service to our nursing family by providing around the clock support, competitive pay packages and an unmatched benefits package! Unlike other agencies, we offer a true family feel and work with you to find the placement that is right for you. We offer one of the top leading pay packages in the industry and we are ready to get you the money you deserve!
Access Healthcare was founded by two travel nurses, Danielle and Diego, who had a dream and a shared vision of creating an agency which all nurses would want to work with. Our passion has led us to where we are today as one of the top 10 agencies in our home state of New Jersey, with access to contracts in all 50 states! We encourage you to join our team and we cannot wait to get to know you!
Anytime Fitness Personal Trainer (Full-Time)
Blytheville, AR
Job Description
Personal Trainer - Transform Lives & Build Your Dream Career!
Who We Are
At Bandon Fitness Texas, Inc., we are building the future of fitness! With 250+ Anytime Fitness locations, we're on a mission to create an empowering, results-driven environment where members feel supported and trainers can thrive.
If you're passionate about fitness, love working with people, and want to make a lasting impact, this is the perfect opportunity to grow your career while helping others achieve their goals.
What You'll Do
As a Personal Trainer, you'll be more than just a coach-you'll be a motivator, mentor, and game-changer for our members.
• Lead & Energize - Coach both one-on-one and group training sessions, bringing high energy to every workout.
• Assess & Personalize - Evaluate clients' fitness levels, goals, and health history, creating tailored programs that deliver results.
• Educate & Inspire - Teach proper exercise techniques, ensuring safe, effective workouts that build strength and confidence.
• Track Progress - Monitor client performance, adjust programs as needed, and celebrate their wins.
• Create a Community - Build strong relationships with members, offering ongoing support and motivation.
What You Bring
• A certified personal trainer (NASM, ACE, ACSM, ISSA, etc.) or currently in the process of obtaining certification.
• CPR/AED certification (or willingness to obtain).
• Experience in personal training or group fitness coaching (preferred).
• A passion for helping others succeed and a natural ability to motivate and inspire.
• Strong communication and interpersonal skills-you can command a room and lead with confidence.
• A deep understanding of anatomy, physiology, and exercise science principles.
Why You'll Love Working Here
• Competitive Pay - Compensation based on experience & qualifications.
• Full-Time Benefits - Medical, dental, vision, life, and disability insurance (for full-time roles).
• Work-Life Balance - Paid time off and holidays (for full-time positions).
• Career Growth - Opportunities to grow within a rapidly expanding fitness company.
• A Fun, Supportive Team - Be part of a motivating, high-energy culture that celebrates success.
If you're ready to change lives, build lasting relationships, and level up your personal training career, we'd love to meet you! Apply today and become a part of something bigger!
Safety & Environmental Intern
Dell, AR
At Associated Electric Cooperative, we're committed to providing reliable energy to the communities we serve with passion and precision. We're a tight-knit team dedicated to keeping the lights on and the energy flowing smoothly across our expansive network!
From technical to operational to professional disciplines, our team brings a wide variety of skills, talents, and expertise to the table. We believe in both dedicating ourselves to excellence and investing in your growth.
Looking for a summer internship that makes an impact? At Associated Electric Cooperative's Dell Power Plant, we're offering a paid, three-month internship where you'll gain real-world experience in either environmental compliance or workplace safety-depending on your degree program.
This is your chance to spend the summer learning from professionals while contributing to meaningful projects that support both the planet and the people who work here.
What You'll Do
If your degree focus is Environmental Science/Engineering, you will:
Assist with environmental compliance reporting and monitoring (air, water, and waste).
Support sustainability initiatives within the plant.
Learn how environmental practices ensure reliable, responsible energy.
If your degree focus is Occupational Safety/Industrial Hygiene, you will:
Assist with safety inspections, audits, and training initiatives.
Support programs that promote a safe and healthy workplace.
Learn how safety practices protect both people and operations.
Why Apply?
Paid internship - earn while you gain valuable career experience.
Summer only - no need to take a semester off school.
Gain hands-on exposure in your area of study.
Resume-building experience in a high-impact industry.
What We're Looking For
Students currently enrolled in an accredited college or university, pursuing a degree in Environmental Science, Engineering, Occupational Safety, or a related field.
Detail-oriented learners with a passion for either sustainability or workplace safety.
Curious, motivated problem-solvers who want to see their impact firsthand.
At AECI, we don't just generate electricity-we're committed to protecting our people and our planet. Spend your summer building skills that energize your future.
At Associated Electric Cooperative, all of our 700+ employees across MO/AR/OK territory play a crucial role in powering our mission! Whether you're an experienced professional or just starting your career, you'll find endless opportunities for career development here. Join us in an environment where your contribution is valued, and your career can thrive as we work together to keep the lights on!
Ready to Energize your career? Visit our website at ******************** to learn more about Associated and apply for a position.
Equal Opportunity Statement:
AECI is fully committed to the concept and practice of equal opportunity in all aspects of employment. Please reference the contact information below if you require assistance in filling out an application. Individuals with disabilities should request reasonable accommodations in accordance with the Americans with Disabilities Act prior to an appointment.
An equal opportunity employer and provider/disability/veteran.
Auto-ApplyAssistant Football Coach **See Job Description**
Paragould, AR
This position will be attached to a vacant teaching position. Please contact Aaron Thornton, High School Assistant Principal/Athletic Director, at ************ for teaching assignment informaiton.
Customer Marketing Manager
Manila, AR
RESPONSIBILITIES In this role you will be responsible for executing the customer marketing strategy for our Brands in the On-Trade, Off-Trade. Ecomm and D2C. Develop the Integrated Activity Planning (IAP) and budget process for all the channels with focus on key BMCs .
Ensure that all members of the commercial organization & distributor teams understand the key jobs to be done and are
aligned to the marketing initiatives, pricing (retail, wholesale and VC)strategy, consumer promotions and point of sales
to deliver the yearly budget commitment.
Implementation of marketing activity programs are communicated and co-ordinate in time with commercial and
distributor teams
Ensure that the Channel activation plans are imbedded in the sales plans, customer plans and field priorities. Also,
makes certain that the activation plan remains relevant to the target consumers and enhanced where necessary.
Lead on the process of brand experiential & partnership with on-trade and D2C customers - that are aligned to brand
strategy and initiatives
Conceptualise Channel Activation Plans which bring the brands strategies to life in the market. Ensure excellent
execution of purchaser and trade programs to maximize purchaser/consumer engagement and conversion, channel
strategy (including vertical and horizontal distribution depth)
Develop, allocate, maintain and control of Point-of-Sale Materials (POSM) and Gift with Purchase (GWP). Control
quality and ensure consistency of all POSM according to global standards or tool kits
Conduct Competitor and Market Intelligence evaluation and analysis and send out to all business units
Use Retail audit, Brand tracking, depletion reports to evaluate BTL activations (M&E - Sonar)
Conduct regular field assessment of all activations and ensure proper communication to relevant parties
Recommend the course of action and correction for future activation based on the learning of past activations.
Ensure A&P and GTN expenses are aligned with budget (NSV and EFO)
Track monthly scorecard through PICOS, AVQPAP and agreed IAP KPIs
Lead advocacy team in driving portfolio through customer/consumer education. Ensure drink strategy is adhered to
Responsible for self-development and improvement. Expected to adhere to company values and code of conduct
SKILLS
Experience in establishing and managing customers and third-party service & agency partners
Ability to lead & execute brand strategies in the market and develop, initiate and evaluate marketing programs
Proficiency with Microsoft Office Suite applications
Minimum 8-10 years of experience in developing and executing marketing strategies in a consumer goods industry,
preferably in a company recognized for its successful product leadership and execution of marketing programs.
On Trade & Off Trade experience will be an added advantage.
A keen eye on executing with excellence in the market followed by M&E.
Able to influence audience, motivate people, resolve conflicts and deal with complex negotiations
Budget management experience and P&L/analytical diagnostics capability
Knowledge of the beverage alcohol industry and experience in a liquor-controlled environment is a distinct benefit
Ability to manage different channels and generate consumer insights
LEADERSHIP AGILITY
At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level.
* Belonging: You have a strong capacity to create a culture of 'Belonging', where people feel appreciated for who they are, what they do, and who they can become
* Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
* People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
* Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others.
* Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you're presented with
* Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience
Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person's identity.
U.S. applicants have rights under Federal Employment Laws.
Perks of Working for us
At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance.
Compensation, Paid Time Off & Retirement:
* Competitive Pay Package
* Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community)
* Retirement/Pension Plan
Health & Wellbeing
* Medical, Critical Illness, and Life Insurance
* Calm Meditation App subscription (free)
* Employee Assistance Programs
* Best-in-class, family-friendly, and inclusive leave policies
Additional Benefits
The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change.
Some benefits may be subject to an employee contribution.
Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand.
Auto-ApplyReal Time Analyst- PH
Manila, AR
MEET
COMPASS
We
partner
with
brands
to
power
growth
through
exceptional
customer
experience
Our
founders
were
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the
eComm
industry
When
they
couldnt
find
a
customer
service
partner
that
was
as
innovative
as
they
were
they
built
it
Many
companies
view
their
customer
care
as
a
cost
center
but we believe it can be so much more If you delight the customer listen to their feedback and use their insights to gather data about products and offerings customer care can have a strategic role in growing a business Real Time Analyst The primary role of the Real Time Analyst is to manage andor balance service levels for the company across all internal and external locations lines of business and products according to any contractual agreements and internal goals The analyst provides timely and appropriate communication regarding the performance of the account to all interested parties Responsibilities Updates and processes data for real time performance analysis Obtains quantifiable performance figures in order to make critical recommendations to address account performance issues Manages and monitors the queue for the Operations account against the attainment of passing service levels Keenly observes the queue and proactively responds with action plans for the accounts activities by continually communicating with Operations Management Acts as the central point of communication regarding account performance by cascading vital information to key decision makers Escalates relevant information on account performance to Management and ensures proper documentation on major incidents Keep up to date on new policies and procedures addressing day to day issues of specific accounts Provide information on key issues and challenges in attaining service levels and devises necessary responses to resolve such matters Ensures passing service levels for each Operations account by engaging in real time management of the queue Responds to and acts as the central point of communication in all events and circumstances impacting account performance Other duties and responsibilities as assigned Requirements and Characteristics Must be able to commit to your work schedule be punctual and be accountable for your actions Remain engaged and responsive to all internal communications Self reliant with an information seeker mindset Keen problem solver with the ability to think on your feet Trusted and uses good judgment Encouraged to express your opinion within the context of professionalism Work with humility Be open to coaching and continuous improvement coaching to allow you to perform at a high level Cultivate team culture according to Compass values and promote a positive work environment Knowledge Must possess knowledge or relevant experience in real time analytics Must be able to summarize visualize and present data with the knowledge of key call center metrics including expected occupancy utilization service levels handle time abandonment rate and ASA Analytical skills Possess analytical skills to review information analyze data and make appropriate recommendations for improvement Communication skills Have strong communication skills to ensure that employees are kept informed of developments effectively and to ensure that all appropriate staff are aware of issues Organizational skills Able to manage a range of tasks prioritize responsibilities and meet deadlines Ability to handle pressure Work effectively in fast paced situations and adapt to rapid changes in information process direction or immediate workflow Qualifications and Physical Requirements with or without reasonable accommodation High school diploma or equivalent with a minimum of 1 year of WFM or related experience Must have a strong internet connection with the ability to support online systems and applications Ability to see talk and hear in order to communicate with others to exchange information verbally and in writing Ability to operate a computerlaptop and a headset Ability to perform all duties of the job while sitting andor standing for prolonged periods of time ie for the duration of an 8 hour shift Exceptional interpersonal customer service problem solving verbal and written communication and conflict resolution skills Decisiveness and attention to detail Proficiency with the necessary technology including computers software applications phone systems etc Availability Full Time position with weekdays weekends and nighttime availability