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Seneca Resorts & Casinos jobs - 47 jobs

  • Buyer II

    Seneca Resorts 4.7company rating

    Seneca Resorts job in Niagara Falls, NY

    The number one goal of the Buyer II is to protect the bottom line of the company by obtaining the best value for the right goods and/or services as they are requested and needed by the operating departments. Buyer II is responsible for the Procurement of required goods and/or services in specified commodities or for specific departments and is able to handle more complex projects and commodities based on additional years of experience. During the course of projects, the Buyer II works with Buyer I teammates to assist in their training. All bidding will be done electronically utilizing Microsoft Office products and Procurement software. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and corporate objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Conducts the procurement of goods and service as needed by user department requirements in accordance with all relevant policies and procedures. 2. Receives, reviews and responds to requisitions and capital requests. 3. Maintains bid specs and blanket purchase orders. 4. Researches and identifies potential vendors for applicable commodities. 5. Leads the "Commodity Team" on projects with operating departments. 6. Prepares master specifications and requests item numbers for repetitive purchase items. 7. Collects, compares and analyzes data and specifications (scope of work) for RFQ/RFP. 8. Invites quotations, examines bids and makes recommendations on awarding of purchase orders. 9. Works on multiple projects and prioritize them in order to meet required deadlines. 10. Conducts vendor conference calls and site visits. 11. Verifies all bids are accurate and returned within the allowed time constraints. 12. Follows up on purchases to ensure timely receipt of proper quantity and quality. 13. Participates in short and long term strategic planning as required. 14. Promotes and adheres to Ethical Procurement Standards. 15. Conducts vendor visits to ensure vendors are in compliance with SGC minimum standards and to understand their commodities and capabilities. 16. Maintains productive and proactive business relations with suppliers and user departments. 17. Assists with the preparation of various monthly reports on orders raised, products used and project status. 18. Documents and maintains product and supplier files of all relevant information including supplier responses, product availability, specification and price 19. Negotiates pricing, incentives, rebates, terms and maintain monthly cost saving reports. 20. Evaluates and recommends "best value" alternatives: product standardization, private label brands, lowest cost products, options, outsourcing, standardization, etc. 21. Resolves invoices in dispute. 22. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. QUALIFICATIONS/REQUIREMENTS: Education/Experience: 1. Must be 18 years of age or older upon employment. 2. Bachelor's degree required. 3. Three (3) to five (5) years of corporate Procurement experience required. 4. A combination of equivalent education and experience may be substituted for above requirements. 5. Must be proficient in Microsoft Excel, Word and Outlook. 6. Knowledge of Market conditions and sources of supply, Procurement laws, and regulations is required. Must be willing and able to obtain education as requested/needed on Contract Law, Business Law, Indian Law and UCC Regulations as well as other Procurement related topics. 7. A.P.P (Accredited Procurement Practitioner) Certification is preferred. 8. Knowledge of Agilysys SWS (Stratton Warren Systems) Software preferred. Language Skills and Reasoning Ability: 1. Must possess excellent communication skills - verbal, written and presentation. 2. Ability to write routine correspondence and to speak effectively to the public, employees and guests. 3. Must have the ability to deal effectively and interact well with the guests and employees. 4. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. 1. Must be able to stand, walk, and move through all areas of the casino. 2. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively work with co-workers, management, guests and vendors. Other: 1. Must be able to be approved for and maintain a valid Non-Gaming license. 2. Must be able to read, write, speak and understand English. 3. Must be able to respond to visual and aural cues. 4. Employment is contingent upon a favorable outcome of a background investigation and drug screening. 5. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived. 6. Preference in filling vacancies is given to qualified members of the Seneca Nation of Indians or qualified Native American candidates in accordance with the Indian Preference Act (25 USC 472). The Seneca Nation of Indians and the Seneca Gaming Corporation are also committed to achieving full equal opportunity without discrimination based on race, religion, color, gender, national origin, politics, marital status, physical disability, age or sexual orientation. Salary Starting Rate: $61,336.77 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
    $61.3k yearly Auto-Apply 46d ago
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  • DR-Retail Clerk

    Seneca Resorts 4.7company rating

    Seneca Resorts job in Salamanca, NY

    The Retail Clerk (Primary position), who is responsible for assisting customers in the retail operations is called upon to fill the position of Retail Shift Manager (Secondary position) when needed. The Retail Shift Manager is responsible for the retail store operations and coat check on an assigned shift. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Display merchandise neatly and in proper order. 2. Mark prices on merchandise. 3. Accurately operate cash register and balance bank at the end of shift. 4. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 5. Provide exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff. 6. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. 7. Must complete all required SGC Training programs within nine (9) months from commencement of employment. 8. Attend all necessary meetings. 9. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. ADDITIONAL SECONDARY POSITION DUTIES: 1. Manage gift shop/coat check operations, including Retail Clerks and Coat Check Attendants, on an assigned shift. Responsible for opening and closing stores. 2. Prepare weekly work schedules and assignments for the Retail Clerks and Coat Check Attendants. May take on Timekeeper role, confirming hours worked for payroll. 3. Maintain records, run and submit reports as assigned. 4. Perform weekly inventory count of all stock in the stores to requisition needed merchandise from the warehouse. Price mark store items as assigned. 5. Perform a monthly physical inventory for auditing purposes. 6. Handle difficult customer situations within limits of authority. 7. Identify and follow up on special ordering of merchandise based on supply and demand. 8. Assist in the hiring process, interviewing and offering an opinion on new hires. 9. Train, motivate, and assist in performance evaluations of Retail Clerks and Coat Check Attendants. 10. Cover the sales floor and register when needed. QUALIFICATIONS/REQUIREMENTS: Education/Experience: 1. Must be 18 years of age or older upon employment. 2. High school diploma or equivalent required. 3. Two (2) years retail experience required. 4. One (1) year of supervisory experience required. 5. Must have proficient computer skills. Language Skills and Reasoning Ability: 1. Must possess excellent communication skills. 2. Ability to write routine correspondence and to speak effectively to the public, employees and customers. 3. Ability to define problems, collect data, establish facts and draw valid conclusions. 4. Must have the ability to deal effectively and interact well with the customers and employees. 5. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. 1. Must be able to effectively understand and communicate to candidates and employees. 2. Must be able to walk and move through all areas of the casino. 3. Must be able to stand for long periods of time. 4. Must be able to stoop, kneel, reach, pull, lift, talk and hear. 5. Medium work. Exerting up to fifty (50) pounds of force occasionally, and/or up to thirty (30) pounds of force frequently, and/or up to ten (10) pounds of force constantly to move objects. 6. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal. 7. Not substantially exposed to adverse environmental conditions. 8. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Salary Starting Rate: $16.00 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
    $16 hourly Auto-Apply 13d ago
  • Vice President of Business Development

    Bowery Valuation 4.2company rating

    New York job

    Vice President of Business Development New York, NY (Soho) or Remote The Vice President of Business Development is responsible for managing and growing Bowery's relationships with key state and national clients. This role focuses on business development, account management, client retention, and business expansion by fostering trusted partnerships, identifying new opportunities, and supporting overall client success. The VP will collaborate closely with internal teams to ensure an exceptional client experience while contributing to Bowery's broader growth objectives. Ideal candidates are relationship-driven, strategic thinkers with a strong focus on service and a passion for building lasting client connections across the Commercial Real Estate spectrum. The ideal candidate is an advanced communicator, highly organized, and proactive in addressing team needs. They are resourceful, adaptable, and thrive in a fast-paced, high-energy environment. With a passion for collaboration, a commitment to continuous improvement, and a desire to help others, this role offers the opportunity to make a lasting impact. If you are a self-starter with a drive to learn, grow, and contribute to a supportive and dynamic work environment, we'd love to hear from you! About Bowery: Inside Bowery, we're a people-forward company dedicated to providing a productive and inspiring working culture. We are a collection of hard-working and enthusiastic types focused on building great teams to support great work. We balance our dedication to success with a commitment to gratitude, kindness, and a team-first attitude. About the Role: The Vice President (VP) of Business Development at Bowery is responsible for managing and growing relationships with our key state and national clients. This role plays a critical part in expanding Bowery's footprint by building trust, identifying growth opportunities, and strengthening client partnerships. The VP will work to grow their own book of business, help manage a portfolio of existing accounts, solicit referrals, assist with client-related initiatives, and collaborate closely with both the Business Development and Valuation teams to ensure a seamless client experience. This position reports directly to the Chief Revenue Officer. Base salary is $80,000 - $100,000 per year plus commission. On Target Earnings is expected to be $150,000 - $180,000. Key Responsibilities:Business Development Develop relationships within the industry to generate new business and drive revenue growth. Manage inbound leads from marketing and demand generation initiatives. Conduct outbound prospecting and cold calls/emails to fill the sales pipeline with qualified opportunities. Leverage existing relationships to solicit referrals and drive additional business. Account Management Own and manage a portfolio of existing client relationships, ensuring long-term satisfaction and partnership growth, which will also help with referral business. Proactively identify and pursue opportunities to expand business within current accounts. Build and maintain strong, trusted relationships with key client stakeholders. Navigate client organizations to secure buy-in, influence decision-makers, and align solutions to client needs. Foster internal and external partnerships to support account success. Client Service & Communication Consistently execute Bowery's customer service standards to ensure exceptional client experiences. Serve as a key point of contact for client communications, providing prompt, professional, and friendly support. Lead client presentations, including kick-off meetings, progress updates, and campaign wrap-ups. Skills & Qualifications: 2-5 years of experience in sales in the commercial real estate field Excellent verbal and written communication skills. Strong problem-solving skills and a solutions-oriented mindset. Highly organized with strong attention to detail Goal-driven, enthusiastic, and committed to delivering outstanding service. Ability to effectively present to clients and lead key discussions. Experience with Salesforce preferred. Background in Real Estate or Finance Interested candidates should submit their resume and a brief cover letter outlining their relevant experience and interest in joining the Bowery team.
    $150k-180k yearly 60d+ ago
  • Culinary Attendant - EDR

    Seneca Resorts 4.7company rating

    Seneca Resorts job in Buffalo, NY

    The Culinary Attendant, EDR is required to maintain the food stations in the EDR. Their primary responsibility is to ensure the product is fresh and stocked at the levels determined by the Culinary Shift Manager on duty. Other responsibilities include set up, break down and replenishment of the food and beverage stations. The EDR Attendant should be polite, knowledgeable, neatly groomed and possess the ability to interact with employees with enduring patience and understanding. They must also ensure their work area is clean and organized. This is considered to be an entry level position. All functions will be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Provide prompt, friendly, and courteous service of food and beverage to all casino associates. Demonstrate a courteous and efficient attitude. 2. Report to work well-groomed and in full uniform on time. 3. Have a strong understanding of the philosophy and goals associated with the Employee Dining Room and are supportive of them at all times. 4. Perform any duties assigned by the manager or shift manager. 5. Assist all other employees in performing their duties whenever required. 6. Serve all associates according to established standards of quality. (i.e. answer guest's questions, be polite and smile at all times, etc.). 7. Work in a designated area and be attentive to guests at all times and exceeds guest's expectations. 8. Relay any guest complaint and/or compliments to manager or supervisor on duty. 9. Adhere to food and beverage policies, procedures, and liquor laws. 10. Maintain full knowledge of the menu and daily specials. 11. Keep name tag clearly visible. 12. Maintain clean work areas, utensils and equipment. 13. Complete production sheets and other records as required. 14. Prepare food in a safe manner dictated by company standards and policies. 15. Maintain strict food standards of the highest quality. 16. Maintain proper food temperatures and complete HACCAP forms according to government regulations. 17. Work in harmony with others under a strenuous environment. 18. Greet guests as eye contact is made. 19. Maintain cleanliness of uniform at all times. 20. Keep station clean and free of debris at all times. 21. Complete designated opening and closing side work daily and check with manager or shift manager before leaving. 22. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 23. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff. 24. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. 25. Must complete all required SGC Training programs within nine (9) months from commencement of employment. 26. Attend all necessary meetings. 27. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. QUALIFICATIONS/REQUIREMENTS: Education/Experience: 1. Must be 18 years of age or older upon employment. 2. High school diploma or equivalent preferred. 3. Previous customer service preferred. 4. Experience not required. Language Skills and Reasoning Ability: 1. Must possess excellent communication skills, including the ability to read, write and speak effectively to employees as well as customers. 2. Must have the ability to deal effectively and interact well with the customers and employees. 3. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. 1. Must be able to stand, walk and move through all areas of the casino. 2. Maintain physical stamina and proper mental attitude to work under pressure in a fast paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. 3. Work involves moderate exposure to high temperatures and/or loud noises. 4. Moderate physical activity is required along with the handling of objects up to fifty (50) pounds 5. Work environment involves some exposure to physical risk, which requires following basic safety precautions. Salary Starting Rate: $16.00 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
    $16 hourly Auto-Apply 13d ago
  • Utility Kitchen Worker

    Seneca Resorts 4.7company rating

    Seneca Resorts job in Niagara Falls, NY

    The Utility Kitchen Worker is responsible for all operations in their specific area. Duties include maintaining fixtures and vents within the food service areas, moving and maintaining heavy kitchen equipment for deep cleaning, assisting the Executive Steward with any immediate heavy lifting or repairs within the stewarding or culinary department. Assisting stewards with: preparing tableware for washing, collecting all soiled pots, washing and re-stacking clean pots on shelves, removing garbage and refuse for recycling, and mopping and sweeping floors. The Utility Kitchen Worker is also responsible for properly maintaining and distributing company assets, setting up dishwashing machine, stacking and storing clean dishes in proper kitchen areas and adhering to all safety policies and procedures. Monitor and ensure quality and efficiency of service at assigned area(s) of the property. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and Objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Report to work on time, well-groomed in full uniform with badge on the upper left side of the uniform. 2. Keep work areas clean and organized. Be capable of handling any task in the appropriate manner; notify the Supervisor of any problems. Use proper cleaning chemicals with the proper task. 3. Pick up daily checklist for your kitchen area. 4. Prepare tableware for washing, i.e., scrape plates, presoak silverware, and place all items to be washed in their proper dishwasher rack. Set up the dishwashing machine; ensure that drains are closed, tanks are filled, temperatures are at correct levels, and detergent is at the proper level. Wash all dishes and kitchen equipment by using sprayer nozzle, baskets or conveyors; immerse objects in washing and rinsing solutions, or scrub by hand to remove debris, dry all objects using cloth or drying oven. Stack and store all dishes and kitchen equipment in the appropriate place. Thoroughly clean dishwashing equipment and all working areas, collect all soiled pots. Wash and restock clean pots on shelves, remove all garbage and refuse, mop and sweep floors, wash walls and ceiling tiles, sanitize all cooking equipment. 5. Adhere to regulatory, departmental, and company policies in an ethical manner. Maintain a neat, personal appearance and uphold company appearance standards. 6. Perform detail cleaning of kitchen and peripheral equipment, including ovens, fryers, hot boxes, coolers, etc. 7. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 8. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff. 9. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. 10. Must complete all required SGC Training programs within nine (9) months from commencement of employment. 11. Attend all necessary meetings. 12. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. QUALIFICATIONS/REQUIREMENTS: Education/Experience: 1. Must be 18 years of age or older upon employment. 2. High school diploma or equivalent is preferred. 3. Some knowledge of kitchen hoods and electrical a plus. 4. Previous customer service preferred. Language Skills and Reasoning Ability: 1. Must possess excellent communication skills. 2. Ability to speak effectively to the public, employees and customers. 3. Must have the ability to deal effectively and interact well with the customers and employees. 4. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. 5. Understand and comply with policies and procedures, daily memos, chemical labels and other instructions. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. 1. Must be able to stand, walk and move through all areas of the casino for an extended period of time. 2. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced casino environment and effectively deal with customers, management, employees and members of the business community in all situations. 3. Work involves moderate exposure to unusual elements such as extreme temperatures, dirt, dust, fumes, smoke and/or loud noises. 4. Moderate physical activity is required along with the handling of objects up to fifty (50) pounds. Work environment involves some exposure to physical risk, which requires following basic safety precautions. Salary Starting Rate: $15.50 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
    $15.5 hourly Auto-Apply 60d+ ago
  • Security Guard

    Seneca Gaming and Entertainment 4.7company rating

    Seneca Gaming and Entertainment job in Irvington, NY

    Job DescriptionSalary: 16.12 Security Guard (FT) @ $16.12 Security - Irving, NY Deadline: Open Until Filled *Disclaimer* Continuous Posting = We are accepting applications for consideration upon vacancies. BASIC FUNCTION: Incumbent ensures the safety of Seneca Gaming and Entertainment facilities, assets, and guests, by patrolling and monitoring premises and personal property. Assists in enforcing established SGE procedures. GENERAL RESPONSIBILITIES: 1. Patrols parking areas to prevent theft from parked vehicles. 2. Patrols inside of building during games. 3. Directs traffic as necessary and also checks and secures buildings at end of shift. 4. Performs security search of individual or personal property as directed by supervisor/manager. 5. Assists at entrances to ensure under age or undesirable guests do not enter. 6. Must be in full uniform at all times. 7. Good Communication and interpersonal skills while providing information to guests. 8. Escorts employees with their cash banks to their designated areas. 9. Escort armored car pick ups and delivery of money. 10. Ensures that all policies and procedures are adhered to. 11. Assists in obtaining and carrying monies as needed by employees in a cashier position. 12. Responsible for secured collection of all monies in slot machines. 13. Performs other duties as assigned. MINIMUM QUALIFICATIONS: High School Graduate or Equivalent. Previous security guard experience is preferred. Experience working with the public a plus. Must be able to work flexible hours, weekends and holidays. Must pass a background clearance in accordance with National Indian Gaming Commission regulations.
    $32k-40k yearly est. 22d ago
  • System Administrator

    Seneca Gaming and Entertainment 4.7company rating

    Seneca Gaming and Entertainment job in Irvington, NY

    Job DescriptionSalary: 35.00 System Administrator Salary - $35.00 Deadline: Open Until Filled JOB FUNCTION: The System Administrator is responsible for the overall system administration and system performance of one or more key systems at Seneca Gaming and Entertainment (Class II). The System Administrator is responsible for understanding, at a technical level, the products they support and implement. This role configures, supports, maintains, and implements applications based on requirements and business needs. The System Administrator works with a variety of members in all departments in the technology team, as well as with vendors and/or partners. Position requires strong problem-solving, analytical, and communication skills. All duties must be performed in accordance with Seneca Gaming and Entertainments policies and procedures, NIGC Minimum Internal Control Standards, and SGA Tribal Internal Control Standards. QUALIFICATIONS: Bachelors Degree in Programming/Technology, or a related field, or equivalent work experience. Applicants possessing equivalent work experience within the related field must hold a high school diploma or equivalent. Minimum 4+ years of related IT work experience is required with gaming-based system applications, preferably. (Microsoft MCSE, A+, and Network+ certifications are a plus). Experience with data analytics, reporting tools, or business intelligence platforms. Ability to solve technical problems, work well under stress, and follow instructions. Must be able to work flexible hours including nights, weekends and holidays as required.
    $35 hourly 9d ago
  • DR-Slot Supervisor

    Seneca Resorts 4.7company rating

    Seneca Resorts job in Buffalo, NY

    The Slot Supervisor (Primary position) is responsible for supervision of the Slot Attendants on an assigned shift and responsible for ensuring that the Slot Attendants are providing consistent high levels of customer service, is called upon to fill the Slot Shift Manager (Secondary position) when needed. The Slot Shift Manager oversees all slot operations on the casino floor during assigned shift. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Responsible to work in conjunction with the Slot Shift Manager in the supervision of personnel and efficient operation of the facilities during an assigned shift. Monitor employee personnel activities and take appropriate actions in support of efficient operations. 2. Observe activities in the Slot machine department areas watching for irregularities. Ensure Slot Machines are functioning properly and the machines are being played legitimately. 3. Assign personnel to areas of the casino, schedules and monitors breaks in order to provide proper coverage and efficient service to Slot customers. 4. Assist in monitoring the payouts on the machines, to ensure that proper amounts are being paid to customers. 5. Act as signatory on jackpots as outlined by Internal Control Manual. 6. Must know and enforce all policies and procedures regarding the security of monies, parts, equipment and required documentation. 7. Utilize effective communication tools to ensure that consistent, accurate and timely information is provided through all shifts. 8. Ensure professional behavior and appearance is in compliance with established standards, rules, and regulations of the Slot Department and the Seneca Gaming Corporation. 9. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 10. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff. 11. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. 12. Must complete all required SGC Training programs within nine (9) months from commencement of employment. 13. Attend all necessary meetings. 14. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. ADDITIONAL SECONDARY POSITION DUTIES: 1. Responsible for observing and analyzing the integrity of play and tracking guests and employee activity. Assume responsibility and accountability for the overall function and performance of assigned shift. 2. Supervise shift of Slot Supervisors and Slot Attendants. 3. Manage the operation of the Slot department during assigned shift. 4. Assist in the formulation, development and implementation of goals and objectives for the department. 5. Train all new employees to the assigned shift to ensure that these employees receive the proper knowledge to perform their duties at an acceptable level. 6. Implement departmental and company procedures, including all policies and procedures regarding the security of monies, parts, equipment and required documentation. 7. Ensure proper staffing levels in order to provide adequate floor coverage and a high level of customer and machine service with minimum labor hours. 8. Delegate assignments to ensure that all functions of the shift are carried out in a timely and efficient manner. Track assigned tasks to ensure their proper completion. 9. Ensure all slot operations staff are familiar with, and accurately completing all necessary shift paperwork in order to ensure accuracy and thoroughness of all departmental records and reports. Investigate any discrepancies found. 10. Perform payroll duties including submitting timecards/sheets in a timely manner, and maintaining accurate and up-to-date attendance records and personnel files for each of the employees on an assigned shift. 11. Maintain a working knowledge of all Seneca Gaming Corporation facilities including, but not limited to, special promotions and events in order to provide pertinent information to employees as well as customers. 12. Evaluate shift employees to ensure the maintenance of an acceptable performance level. 13. Assist with recruitment, hiring, training, recognition, coaching and discipline, terminations and other personnel related issues. 14. Communicate regularly with employees and keep them informed of all casino activities and events. 15. Settle customer disputes that cannot be readily resolved by subordinates. QUALIFICATIONS/REQUIREMENTS: Education/Experience: 1. Must be 18 years of age or older upon employment. 2. High School Diploma or equivalent is required. 3. Bachelor's Degree or two (2) years of casino experience and at least one (1) year of supervisory experience. 4. Minimum two (2) years gaming/casino experience (can be concurrent with leadership experience) 5. Game performance experience desirable 6. Knowledge of casino rules, regulations and procedures. 7. Basic computer skills required Language Skills and Reasoning Ability: 1. Must possess excellent communication skills. 2. Ability to write routine correspondence and to speak effectively to the public, employees and customers. 3. Must have the ability to deal effectively and interact well with the customers and employees. 4. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. 1. Must be able to stand, walk, and move through all areas of the casino. 2. Must be able to use hands to finger, handle or feel objects, tools or controls. 3. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Salary Starting Rate: $49,069.41 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
    $49.1k yearly Auto-Apply 60d+ ago
  • Facilities Associate

    Seneca Gaming and Entertainment 4.7company rating

    Seneca Gaming and Entertainment job in Irvington, NY

    Job DescriptionSalary: 16.12 Facilities Associate (FT/PT) @ $16.12 Facilities Irving Deadline: Open Until Filled *Disclaimer* Continuous Posting = We are accepting applications for consideration upon vacancies. BASIC FUNCTION: Incumbent cleans and maintains Seneca Gaming and Entertainment facilities (building and premises) in a neat and orderly condition. Associate operates equipment as needed, performs minor repairs to building and/or equipment as necessary. GENERAL RESPONSIBILITIES: 1. Cleans rooms, hallways, restrooms and other areas as assigned. 2. Sweeps, scrubs, waxes and polishes floor using brooms, mops, and power cleaning and waxing equipment. 3. Cleans rugs, carpets, drapes and other items as assigned. 4. Dusts furniture and polishes metal work as assigned. 5. Washes items such as walls, tables, and windows. 6. Moves and sets up tables, chairs and any equipment. 7. Aides in keeping inventory of all janitorial supplies and tools. Replenishes as required. 8. Performs inspections; maintains and ensures that malfunctioning equipment and appliances are repaired or replaced. 9. Performs the upkeep of facilities, including repairs such as changing light bulbs. 10. Cleans condensers on all cooling units at the Gaming and Entertainment facilities. 11. Ensure that the grounds are always clean, landscaped, and in winter months plowed and salted. 12. Completes fire extinguisher inspection in a timely manner. 13. Complete work orders in a timely manner. 14. Maintains a neat and orderly work area. 15. Assists or helps to provide excellent customer service to our guests if needed. 16. Attends departmental meetings and in-services. 17. Performs other duties as assigned or requested. MINIMUM QUALIFICATIONS: Must be a minimum of 18 years of age or older upon employment. Previous cleaning and/or general maintenance experience helpful. Must be able to work flexible hours including evenings, weekends and holidays. Must pass a background clearance in accordance with National Gaming Commission Regulations.
    $24k-38k yearly est. 21d ago
  • Corporate Counsel

    Seneca Resorts 4.7company rating

    Seneca Resorts job in Niagara Falls, NY

    The Corporate Counsel provides legal advice, counsel and representation in support of all operational, risk management and compliance activities, broadly collaborating across departments and functional areas. Primary responsibilities include contract drafting, review, and negotiation, and ensuring that all commercial arrangements protect the enterprise's legal, financial, compliance, and sovereign interests. Based on experience, subject matter expertise, and organizational need, the Corporate Counsel may also assume broader responsibilities that may include corporate governance, gaming regulatory matters, employment and benefits issues, litigation management, risk management, construction, real estate, intellectual property and general corporate matters. All duties are to be performed consistent with Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Draft, review, and negotiate a wide range of commercial agreements to protect the corporation's legal, financial, regulatory, and sovereign interests. 2. Support day-to-day corporate legal needs, including providing timely and accurate advice to operational departments, and assisting with corporate governance, policy development, and other general matters. 3. Prepare memoranda, analyses and briefing materials, support strategic initiatives, and collaborate across departments and with executive leadership. 4. Advise on gaming compliance issues, including compact and internal control requirements, liquor licenses, and interactions with regulators. 5. Support enterprise risk management efforts, including reviews of insurance coverage and claims (including workers compensation), and risk-transfer strategies. 6. Provide counsel on employment and benefits-related issues, including workforce policies, investigations, and benefits compliance. 7. Provide legal support on procurement-related issues, marketing and entertainment contracts and initiatives, construction contracts, capital projects, real estate matters, and environmental issues. 8. Assist with protection and management of trademarks and corporate intellectual property. 9. Complete all required SGC training programs within the timeframe assigned. 10. Perform other duties as assigned. GENERAL QUALIFICATIONS/REQUIREMENTS: Required Education/Experience: 1. Must be 18 years of age or older upon employment. 2. Juris Doctorate required. 3. Must be admitted to the bar as an active member in good standing in New York or another jurisdiction within the United States (New York is preferred). 4. Must have at least three (3) years of progressively responsible legal experience, including private practice experience either in-house or for a global, national or regional law firm. 5. Prior contract review, in-house, casino industry, federal Indian law, or tribal enterprise experience preferred. 6. Must have proficient basic computer skills, including use of Microsoft Office and similar software tools. 7. Must possess and maintain a valid driver's license and be able to substantiate a safe driving record within the parameters acceptable to the corporation's liability insurance carrier. Required Skillsets and Competencies: 1. Excellent analytical, writing and drafting skills, with a sharp attention to detail. 2. Excellent communication skills, with the ability to convey complex information with clarity. 3. Strong organizational skills with the ability to handle multiple competing priorities and deadlines. 4. Strong professional interpersonal skills with the ability to interact effectively at all organizational levels. 5. Strong commitment to ethical conduct and standards. 6. Demonstrate ability to work independently, with minimal supervision, and to carry assigned tasks through to completion. 7. Demonstrate ability to exercise sound judgment in complex and time-sensitive situations. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the casino environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to occasionally work in an environment where smoking is permitted. 1. Adequate manual dexterity to operate office equipment. 2. Light lifting. 3. Occasional travel. 4. Must be able to stand, walk, and move through all areas of the casino. 5. Must be able to maintain sufficient physical stamina and mental attitude to work under pressure in a fast-paced, casino environment that operates on a 24/7/365 basis. Salary Starting Rate: $106,317.06 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
    $106.3k yearly Auto-Apply 5d ago
  • Hospitality Associate

    Seneca Gaming and Entertainment 4.7company rating

    Seneca Gaming and Entertainment job in Irvington, NY

    Job DescriptionSalary: 16.12 + tips Hospitality Associate (1FT) @ $16.12 Hospitality - Irving, NY Continuous Posting *Disclaimer* Continuous posting = We are accepting applications for consideration upon vacancies. BASIC FUNCTION: Incumbent is responsible for food preparation, cashier duties, and maintaining cleanliness of concession and retail area. GENERAL RESPONSIBILITIES: 1. Responsible for opening and closing concession area including retail area. Set up various supplies, in retail area, turning on/off equipment and restocking of all products in all areas. 2. Apply understanding of food handling techniques and standard kitchen procedures. 3. Maintain sanitation health and safety standards. 4. Responsible for learning all kitchen duties, including cooking hot and cold food according to recipe and temperature, counter service and cashier duties. 5. Responsible for cash drawer issued during working shift. Cashier duties also include exact accounting of all daily monies generated. 6. Assist guests with menu and product selection and answer inquiries. 7. Sell, promote and apply product knowledge, while providing excellent customer service and customer assistance as needed with product selection. 8. Assist in inventory of product. 9. Handle quality control responsibilities emphasizing portion control and presentation. 10. Able to operate large volume cooking equipment such as grill, deep fryers, and char broiler. 11. Assist guests as needed. 12. Attend all departmental meetings and in-services. 13. Performs other duties as assigned. MINIMUM QUALIFICATIONS: High School Graduate or Equivalent. Previous customer service, food preparation and/or retail experience preferred. Must possess good math skills and positive personality with ability to work closely with guests. Must be able to work flexible hours including evenings, weekends and holidays. Must pass a background clearance in accordance with National Gaming Commission Regulations.
    $25k-38k yearly est. 20d ago
  • Casino Controller

    Seneca Resorts 4.7company rating

    Seneca Resorts job in Niagara Falls, NY

    The Casino Controller oversees the operational functions for all Seneca Gaming Corporation gaming facilities. Responsible for management of Cage and Count Room functions across all Seneca Gaming Corporation gaming facilities. All functions will be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives, Compact, NIGC and MICS. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Develop, document and implement internal control procedures for all areas of responsibility to ensure compliance with all applicable policies, laws and regulations. 2. Directly supervise, Cage and Count Room and its personnel. 3. Review schedules to ensure that critical time periods have adequate staffing and overtime is kept at a minimum, while ensuring quality customer service. 4. Supervise and manage the operation parameters of, Cage and Count Room for the Nation's Gaming Operation and its respective divisions and units. 5. Act as the primary conduit between Senior Management and, Cage and Count Room. 6. Implement the protection and loss prevention philosophies of Senior Management. 7. Partner with operations managers to ensure department systems and tools are used to drive overall efficiency. 8. Execute strategies that ensure turnover, retention, and customer service goals are achieved. 9. Execute organizational development strategies that drive solutions that may be implemented at an employee, department, and/or property level accomplished by using an understanding of the business environment and workplace issues. 10. Execute change in management strategies by utilizing an established change framework in order to proactively drive change throughout the organization. 11. Establish and ensure internal control procedures and structures to safeguard company assets. 12. Establish and maintain bankroll requirements for the property by ensuring that the Casino Bankroll (i.e. cash level) is maintained at a level to run the operations and to ensure the operation does not fall below nor have an excess of cash to run on the casino floor. 13. The ability to act as a project leader on company acquisitions and key system upgrades. This includes, but not limited to: cash control implementations, employee training and development, staffing evaluations, and employee performance. STANDARD REQUIREMENTS: 1. Develops, mentors and trains enrolled Seneca Nation members for future senior management positions within the company. 2. Oversees departmental administrative matters and ensures HR is consulted as appropriate. Meets with staff on a regular basis 3. Ensures effective recruitment, hiring, training, recognition, evaluation, coaching and discipline, terminations and other personnel related issues. 4. Responsible for ensuring the department adheres to all company policies and internal controls, including but not limited to Compact, Human Resources, TERO compliance guidelines. 5. Prepares the annual budget and monitors to ensure attainment of goals. Manages labor and scheduling to ensure adequate coverage at all times while minimizing overtime. 6. Liaise with other department/company management to ensure consistency and smooth flow of information, policies and procedures. 7. Maintains a strong network of contacts throughout the industry to facilitate both formal and informal gathering of information. 8. Runs the department and design policies and training that result in exceptional customer service to all patrons. Maintains a professional work environment with supervisors, managers and staff. 9. Keeps abreast of industry trends, new technology and practices as they relate to his/her area(s) of responsibility. 10. Must complete all required SGC Training programs within nine (9) months from commencement of employment. 11. Attends all necessary meetings to stay informed; including company and community meetings. 12. Oversees an operation that is 24/7 and requires hours that can extend up to 60 hours per week or more, and be inclusive of work weeks that consist of 6 or 7 days. This individual is on-call and requires accessibility 24/7. 13. Perform any other duties as assigned. QUALIFICATIONS/REQUIREMENTS: Education/Experience: 1. Must be 18 years of age or older upon employment. 2. MBA required. 3. Ten (10) years of professional experience with a minimum of five (5) years of casino cage and/or count room manager experience. 4. Successful candidate must be an experienced, results oriented, and hands-on professional. 5. Must be able to evaluate statistical reports and other business reports. 6. Must possess an understanding of, Cage and Count Room processes. 7. Must demonstrate leadership, fairness, and sensibility to the customers and employees. 8. Must possess and maintain a valid driver's license and be able to substantiate a safe driving record within the parameters acceptable to SGC liability insurance carrier. 9. Must have the ability to regularly travel to SGC related properties, at a minimum. three (3) times per week and be physically present to implement process change. 10. Must have flexibility to provide employee oversight and training for all scheduled shifts at all properties. 11. Must possess ability to instill a sense of pride and personal responsibility in subordinate employees. Language Skills and Reasoning Ability: 1. Ability to communicate effectively both written and orally. 2. Ability to write routine correspondence and to speak effectively to the public, employees and customers. 3. Must have the ability to deal effectively and interact well with the customers and employees. 4. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. 1. Must be able to stand, walk and move through all areas of the property. 2. Must be able to work nights, weekends and holidays. 3. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, noisy casino environment and effectively deal with guests, management and employees in all situations. Salary Starting Rate: $114,495.30 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
    $114.5k yearly Auto-Apply 5d ago
  • Restaurant Cashier

    Seneca Resorts 4.7company rating

    Seneca Resorts job in Salamanca, NY

    The Restaurant Cashier is responsible for processing non-gaming transactions including initiation and settlement of patron checks in all applicable F&B outlets, located off the gaming floor. In addition, the Cashiers will be assisting with everyday functions of the restaurants to include assisting with Host functions or Busser functions. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Be knowledgeable of Seneca Allegany Casino & Hotel's history, map of property, location of restrooms and telephones, hours of operation of stores and restaurants and be able to efficiently handle guest's inquiries. 2. Start-up drawer and balance the drawer at the end of shift. 3. Settle patron checks using the resort POS system, including collection of all tender methods and system entry. 4. Maintain accountability of cash, checks, and various paperwork for non-gaming transactions related to an assigned cashier drawer. 5. Be knowledgeable of all procedures regarding non-gaming comps, Gift cards, Ambassador Charges, Executive Charges and Room Charges. 6. Responsible to account for all player's comp slips. 7. Tactfully handle guest relations and ensure guest recovery activities. 8. Assist with seating guests, wiping silverware and menus and setting tables as per direction of the Room Manager. 9. Perform any duties assigned by the manager or shift manager. 10. Work with other departments for the overall good of the casino. 11. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 12. Provide exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff. 13. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. 14. Must complete all required SGC Training programs within nine (9) months from commencement of employment. 15. Attend all necessary meetings. 16. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. QUALIFICATIONS/REQUIREMENTS: 1. Must have an outgoing, friendly personality. Cashier must possess a cheerful positive accommodating disposition. Education/Experience: 1. Must be 18 years of age or older upon employment. 2. High School diploma or its equivalency preferred. 3. Six (6) months of previous cashier or money handling experience is preferred. 4. Basic knowledge of start-up and close-down of cash registers is preferred. 5. Must be able to operate office equipment, including a 10-key adding machine. 6. Good math skills are required. 7. Previous customer service experience preferred. Language Skills and Reasoning Ability: 1. Must possess excellent communication skills. 2. Ability to write routine correspondence and to speak effectively to the public, employees and customers. 3. Must have the ability to deal effectively and interact well with the customers and employees. 4. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. Must be able to work in an environment where smoking is permitted. 1. Must be able to stand, walk and move through all areas of the casino. 2. Must be able to climb, balance, stoop, kneel, crouch, reach, push, pull, use fingers/hands for lifting and grasping. 3. Must be able to perform repetitive motions. 4. Must be able to talk to and hear customers/co-workers. Must be able to assist with special needs of customers. 5. Required to have close visual acuity to perform an activity. 6. Subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes. Subject to atmospheric conditions. 7. Must possess the physical stamina and proper mental attitude to work under pressure in a fast-paced environment and effectively deal with customers, management, employees, and members of the business community in all situations. Salary Starting Rate: $16.00 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
    $16 hourly Auto-Apply 29d ago
  • Gaming Support Specialist

    Seneca Gaming and Entertainment 4.7company rating

    Seneca Gaming and Entertainment job in Irvington, NY

    Job DescriptionSalary: 30.83 Gaming Support Specialist Salary - $30.83 Deadline: Open Until Filled JOB FUNCTION: The Gaming Support Specialist (Class II Gaming) provides hands-on technical and operational support for Class II gaming systems, with a focus on performance, uptime, and user experience. This role works closely with Operations and IT teams to deploy, configure, and troubleshoot gaming platforms from vendors such as Konami, IGT, Aristocrat, and AGS. As the primary resource for resolving system disruptions and optimizing configurations, the specialist ensures seamless gameplay and minimal downtime. Beyond gaming systems, the role supports daily business operations by applying technical expertise to drive efficiency and innovation. All duties must be performed in accordance with Seneca Gaming and Entertainments policies and procedures, NIGC Minimum Internal Control Standards, and SGA Tribal Internal Control Standards. QUALIFICATIONS: High school diploma or equivalent required; Associate's Degree in Computer Programming/Technology, or a related field, or equivalent work experience. Minimum 3+ years of related IT work experience required, preferably in the gaming industry. Experience with data analytics, reporting tools, or business intelligence platforms. Ability to solve technical problems, work well under stress, and follow instructions. Must be able to work flexible hours including nights, weekends and holidays as required.
    $30.8 hourly 13d ago
  • Restaurant Busser (PT), Seneca Cafe

    Seneca Gaming Corporation 4.7company rating

    Seneca Gaming Corporation job in Salamanca, NY

    The Restaurant Busser is responsible for providing fast, friendly, and courteous service to every guest. Position requires ability to interact with the public, speak English clearly, retaining details, as well as physical exertion in the way of walking, standing, turning, bending, lifting, and carrying. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Report to work on time, well-groomed in full uniform, and with badge on upper left side of uniform. 2. Must be able to balance and carry trays to tables which may weigh up to sixty (60) pounds. 3. Hospitable, friendly, and polite with all guests, co-workers, and management using positive body language. 4. Have a strong understanding of the philosophy and goals associated with Seneca Allegany Resort & Casino and are supportive of them at all times. 5. Perform any duties assigned by the manager or shift manager. 6. Assist all other employees in performing their duties whenever required. 7. Works in a designated area and is attentive to guests at all times and exceeds guest's expectations. 8. Knowledgeable of its history as well as the map of the property, location of restrooms, telephones, and hours of operation of stores and restaurants and is able to efficiently handle guest's inquiries. 9. Maintain full knowledge of menu, wine lists, and daily specials. 10. Have a consistent awareness of all activities occurring in each station. 11. Properly clear and reset tables according to bus person manual. 12. Complete designated opening and closing side work daily and check with manager or shift manager before clocking out. 13. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 14. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. 15. Must complete all required SGC Training programs within nine (9) months from commencement of employment. 16. Attend all necessary meetings. 17. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. ADDITIONAL DUTIES: 1. Maintain a neat and organized work station. 2. Check all chairs for crumbs, pick up debris or litter from floor and carpet sweep if needed. 3. Tray stands cleaned daily and organized properly. 4. Maintain bread area and other areas of kitchen when needed, including spills on floor (wipe immediately). Wipe walls on server side and in back of house dish area when needed. QUALIFICATIONS/REQUIREMENTS: Education/Experience: 1. Must be 18 years of age or older upon employment 2. High school diploma or equivalency preferred. 3. Previous customer service experience preferred. Language Skills and Reasoning Ability: 1. Must possess excellent communication skills. 2. Ability to write routine correspondence and to speak effectively and interact well with the customers and employees. 3. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. Must be able to work in an environment where smoking is permitted. 1. Must be able to stand, walk and move through all areas of the casino. 2. Must be able to climb, balance, stoop, kneel, crouch, reach, push, pull, use fingers/hands for lifting and grasping. 3. Must be able to lift and carry up to fifty (50) pounds. 4. Must be able to perform repetitive motions. 5. Must be able to talk to and hear customers/co-workers. Must be able to assist with special needs of customers. 6. Medium work. Exerting up to fifty (50) pounds of force occasionally, and/or up to fifty (50) pounds of force frequently, and/or up to twenty (20) pounds of force constantly to move objects. 7. Required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. 8. Subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes. Subject to atmospheric conditions. 9. Must maintain physical stamina and proper mental attitude to work under pressure in a fast-paced environment and effectively deal with customers, management, employees, and members of the business community if all situations. Salary Starting Rate:$10.35 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
    $10.4 hourly Auto-Apply 60d+ ago
  • Cage Cashier

    Seneca Gaming and Entertainment 4.7company rating

    Seneca Gaming and Entertainment job in Salamanca, NY

    Job DescriptionSalary: 16.12 Job Announcement Cage Cashier (FT) @ $16.12 Accounting & Finance Salamanca Deadline: Open continuous JOB FUNCTION: The Cage Cashier is responsible for providing monetary services for SGE guests, including, but not limited to: exchanging tickets for cash; processing advances drawn from credit and debit cards; establishing and processing transactions for patron deposit accounts; and making change. The Cage Cashier is also responsible for providing monetary services for other casino departments and team members thereof. Additionally, the Cage Cashier is responsible for all duties of a Main Banker and General Cashier Banker, as well as for maintaining and supporting various remote kiosks, which service guests and other casino departments. All duties are to be performed within the guidelines of the Seneca Gaming and Entertainments policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1.Maintains and reconciles all assigned SGE assets during the course of a shift or gaming day. 2.Allots jackpots to slot attendants for payment to guests; distributes and collects slot attendant banks. 3.Distributes and collects cashier banks. 4.Orders monies through exchange slips. 5.Redeems tickets for currency and coin. 6.Completes cash advances, cashes personal checks. 7.Uses coin sorters, wrappers and currency counters; counts down station/float/bank, puts coin away and verifies money received from vault/bank/drop. 8.Conforms to all rules and regulations of SGE CTR / SAR Compliance. 9.Accepts and distributes funds representing withdrawals, and wire transfers. 10.Maintains remote kiosks for redemptions, purchases, jackpots, etc. as necessary. 11.Maintains counter check inventories and deposits; processes transactions affecting those inventories. 12.Maintains accountability for assigned keys and key inventories. 13.Provides any assistance as needed to immediate supervisor. 14.Remains thoroughly knowledgeable of all appropriate regulations. 15.Maintains the confidentiality of all gaming records. 16.Works closely with team members of gaming departments and casino cage departments. 17.Maintains a current understanding of all policies and guidelines regarding information security, including the Seneca Gaming and Entertainment Variance Policy. Understands and complies with all information security policies and procedures at all times. 18.Provides exceptional guest service to all guests and communicates in a pleasant, friendly and professional manner at all times. Maintains a professional work environment with peers, supervisors, managers, and all other team members. 19.Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. 20.Completes all required SGE Training programs within specified guidelines from commencement of employment. 21.Attends all necessary meetings. 22.Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed; other duties may be assigned. QUALIFICATIONS: High school diploma or equivalent required. One (1) year of previous cashier or money handling experience is required. Previous customer service experience, and/or the ability to demonstrate high-level service, listening and resolution skills required. Previous clerical/data entry experience is preferred. Basic knowledge of start-up and close-down of cash registers is preferred. Knowledge/operational skills of coin counter, coin wrapping machine and currency counters preferred. Must be able to operate office equipment, including a 10-key adding machine, personal computer, telephone, and multi-function photocopier. Must be able to work flexible hours including evenings, weekends, and holidays.
    $21k-30k yearly est. 5d ago
  • Slot Technician

    Seneca Resorts 4.7company rating

    Seneca Resorts job in Salamanca, NY

    The main responsibility of the Slot Technician is to maintain and repair all electronic slot equipment in a timely and efficient manner. Additional duties include the maintenance and repair of select equipment for the Finance and Table Games operations. Slot Technicians are also responsible for all installs, moves, removes, and modifications of all related stands, signage and machines. Slot Technicians need to coordinate with the Slot Operations staff to ensure maximum operating efficiency and they are to promote the company's goals and values. This position requires performing the job duties throughout the SGC properties as needed. Traveling between or reporting to the other properties is a requirement for this position. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives, and the Departments policies and procedures. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Ensure all slot machines on the casino floor are operating according to company standards. 2. Rebuild parts/equipment during down time; maintain the parts inventory as assigned. 3. Circulate through assigned area performing repairs as necessary. 4. Ensure that all slot/storage areas are cleaned and organized. 5. Responsible for the initial set-up and testing of all new slot products. 6. Complete all regulatory/operational documents thoroughly and legibly. 7. Responsible for the security of keys and all issued tools and equipment needed to perform the function of the position. 8. Maintain the integrity of the slot machine equipment and secure all company assets and property at all times. 9. Assist the Finance department by maintaining and repairing currency and currency related equipment. 10. Notify the Cage Shift Managers/Cage Manager of all maintenance and repairs performed on equipment. 11. Track and record all finance equipment repairs/maintenance on equipment tracking log sheet. 12. Provide report to the Cage Shift Managers/Cage Manager of any parts or supplies needed to maintain and/or repair finance equipment. 13. Assist the Table Games Department by maintaining and repairing any Table Games' electronic equipment as requested. 14. Conduct regular inspections of machines and equipment. 15. Participate in the repair of progressive gaming and other electronic displays. 16. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 17. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff. 18. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. 19. Must complete all required SGC Training programs within nine (9) months from commencement of employment. 20. Attend all necessary meetings, including equipment training classes from vendors whether in-house or off company property. 21. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. QUALIFICATIONS/REQUIREMENTS: Education/Experience: 1. Must be 18 years of age or older upon employment. 2. High School Diploma or equivalent GED required. 3. Must be knowledgeable in Electronic theory and have a minimum of one (1) year experience as a Slot Technician in a licensed jurisdiction or have a minimum of two years' experience in Electronics or closely related field. 4. Candidate must complete the internal testing and evaluation process of the approved SGC Slot Technical training program. 5. Exhibits superior communication skills and training skills with the ability to learn on their own. 6. Working knowledge of computer software applications and practical usage. 7. Ability to perform basic mathematical functions with regard to monetary units and compute slot machines percentages. Language Skills and Reasoning Ability: 1. Must possess excellent communication skills. 2. Ability to write routine correspondence and to speak effectively to the public, employees and customers. 3. Must have the ability to deal effectively and interact well with the customers and employees. 4. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. 1. Must be able to stand, walk, and move through all areas of the casino. 2. Must be able to reach with hands and arms; talk or hear; use hands to touch, handle, or feel objects, tools or controls. 3. Must be capable of using various electronic test equipment and power tools. 4. Must frequently lift and/or move a minimum of fifty (50) pounds. 5. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. 6. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Salary Starting Rate: $17.33 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
    $17.3 hourly Auto-Apply 13d ago
  • Officer

    Seneca Resorts 4.7company rating

    Seneca Resorts job in Salamanca, NY

    The Officer is responsible for properly executing security duties on an assigned shift, adequately protecting the life and property of guests, team members and Seneca Gaming Corporation property while maintaining guest service that meets the expectations of the Seneca Gaming Corporation. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Ensure the safety of guests and team members while on the premises of the Seneca Gaming Corporation. 2. Have a complete working knowledge of the Security Ambassador position. At times, a Security Officer may be assigned to work positions normally assigned to a Security Ambassador or to carry out duties normally assigned to a Security Ambassador. 3. Assist guests and team members and respond to critical situations (Medical emergencies, conflict resolution for guest disputes, etc.). 4. Must have outstanding verbal communication skills to resolve or diffuse difficult situations such as guest conflicts, disputes, complaints, etc. 5. Continual observation and patrolling, as directed, of all areas of Seneca Gaming Corporation properties as well as determined by Security Management. . 6. Work any designated or assigned posts and complete all duties at the post within the guidelines of the Seneca Gaming Corporation. 7. Successfully complete CPR/First Aid Training Course; and any other training required by the Director of Security. 8. Report to the Security Supervisor any violations, acts, or situations which are detrimental to the best interest of the Seneca Gaming Corporation. 9. Ensure the integrity of all slot, sportsbook areas and table games of the Seneca Gaming Corporation. 10. Must be able to perform any Class III related duties such as, but not limited to; asset transfers, Table Fills, slot/jackpot escorts, Card and Dice verification and destruction, or any other duties associated with Class III gaming security. These duties are fluid and may change on a daily basis. 11. Adhere to all compliance requirements required of a Security Officer from the Seneca Gaming Corporation and any regulatory agencies that oversee Class III Gaming operations. 12. Assist in any internal or external investigations conducted by the Seneca Gaming Corporation, SGA or authorized local authorities. 13. Maintain the strictest of confidentiality with respect to the internal functions of the Security Department as well as any other information deemed to be confidential. 14. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 15. Provide exceptional guest service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff. 16. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. 17. Must complete all required SGC Training programs within nine (9) months from commencement of employment. 18. Attend all necessary meetings. 19. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. QUALIFICATIONS/REQUIREMENTS: Education/Experience: 1. Must be 18 years of age or older upon employment. 2. High School diploma or its equivalency required. 3. Preference will be given to candidates with experience in the following fields; Security, Law Enforcement, Military or Hospitality. 4. Must be able to use approved software programs for Security duties (such as report writing software, Dispatch software, etc.) as well as programs such as Word and Excel. 5. Must have good observation skills. 6. Must have good writing and spelling skills. 7. Must have proven guest service experience and must be able to work in an intense and fast paced environment where a high degree of concentration is necessary to perform the required job duties. Language Skills and reasoning Ability: 1. Must possess excellent communication skills. 2. Ability to write routine correspondence and to speak effectively to the public, employees and customers. 3. Must have ability to deal effectively and interact well with the customers and employees. 4. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. 1. Must be able to stand, walk and move through all areas of the casino. 2. Must be able to work nights, weekends and holidays. 3. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. 4. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, noisy casino environment and effectively deal with guests, management and employees in all situations. Other: 1. Must be able to be approved for and maintain a valid Gaming license. 2. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. 3. Work nights, weekends and holidays as required. 4. Employment is contingent upon favorable outcome of a background investigation and drug screening. 5. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived. 6. Preference in filling vacancies is given to qualified members of the Seneca Nation of Indians or qualified Native American candidates in accordance with the Indian Preference Act (25 USC 472). The Seneca Nation of Indians and the Seneca Gaming Corporation are also committed to achieving full equal opportunities without discrimination based on race, religion, color, gender, national origin, politics, marital status, physical disability, age or sexual orientation. 7. If required to drive for SGC business, must possess and maintain a valid driver's license and be able to substantiate a safe driving record within the parameters acceptable to our liability insurance carrier. Salary Starting Rate: $16.00 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
    $16 hourly Auto-Apply 38d ago
  • Banquet Server-5

    Seneca Resorts 4.7company rating

    Seneca Resorts job in Niagara Falls, NY

    The Banquet Server is responsible to provide guest with an enjoyable, expertly served dining experience that exceeds their expectations. In order to execute this goal you may be required to perform any combination of the following duties: welcome greeter, cocktail server, hors d'oeuvre passer, reception bus person, buffet runner, front server, back server, exit usher. All functions will be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times. 2. Provide exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff. 3. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. 4. Must complete all required SGC Training programs within nine (9) months from commencement of employment. 5. Attend all necessary meetings. 6. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. Other Responsibilities: 1. Familiarization: * Report to work station as scheduled and on time. * Complete the shift and check schedule for next shift. 2. Side Work: Fold napkins Prep food items Set back station Set side station Set tray jack and stands Break down post function Prep and set room 3. General Service Skills: * Lift and carry oval serving trays * Lift and carry cocktail trays * Set cocktail tables * Set dining tables * Pass reception food * Serve condiments * Serve French/Russian style * Refresh bread at dining tables * Change ashtrays * Serve/ clear with a cocktail tray * Bus to oval serving trays * Hand clearing 4. General Service Skills: * Lift and carry oval serving trays * Lift and carry cocktail trays * Set cocktail tables * Set dining tables * Pass reception food * Serve condiments * Serve French/Russian style * Refresh bread at dining tables * Change ashtrays * Serve/ clear with a cocktail tray * Bus to oval serving trays * Hand clearing 5. Beverage Service Skills: * Serve coffee/hot tea/decaf * Serve Ice tea * Pass cold beverages * Serve cocktails * Serve and clear wine 6. Buffet Service Skills: * Build and decorate a buffet * Tend a buffet * Provide table service for a buffet 7. Plated Meal Service: * Serve Breakfast * Serve Lunch * Serve Dinner 8. Weddings/Social Functions: * Service Weddings / Bar mitzvah / or religious functions QUALIFICATIONS/REQUIREMENTS: Education/Experience: 1. Must be 18 years of age or older upon employment. 2. High school diploma or its equivalent preferred. 3. Six (6) months previous food and beverage experience in an upscale outlet. 4. Ability to perform wait and server standards within a specific time frame. 5. Excellent guest relation skills and an ability to be attentive and anticipate all guest needs are necessary (be proactive). Language Skills and Reasoning Ability: 1. Must possess excellent communication skills. Ability to communicate in English through writing and speaking. 2. Ability to write routine correspondence and to speak effectively and interact well with the customers and employees. 3. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. Must be able to work in an environment where smoking is permitted. 1. Must be able to stand, walk and move through all areas of the Casino for a lengthy period of time - up to nine (9) hours. 2. Must be able to carry up to fifty (50) pounds. 3. Must be able to work in a fast pace, busy and noisy environment. 4. Must have the ability to work indoors/outdoors as well as in extreme temperatures. 5. Must maintain physical stamina and proper mental attitude to work under pressure in a fast paced environment and effectively deal with customers, management, employees, and members of the business community if all situations. Salary Starting Rate: $10.35 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
    $10.4 hourly Auto-Apply 11d ago
  • Cage Cashier

    Seneca Gaming and Entertainment 4.7company rating

    Seneca Gaming and Entertainment job in Cuba, NY

    Job DescriptionSalary: 16.12 Job Announcement Cage Cashier (FT) @ $16.12 Accounting & Finance Oil Spring Deadline: Open continuous JOB FUNCTION: The Cage Cashier is responsible for providing monetary services for SGE guests, including, but not limited to: exchanging tickets for cash; processing advances drawn from credit and debit cards; establishing and processing transactions for patron deposit accounts; and making change. The Cage Cashier is also responsible for providing monetary services for other casino departments and team members thereof. Additionally, the Cage Cashier is responsible for all duties of a Main Banker and General Cashier Banker, as well as for maintaining and supporting various remote kiosks, which service guests and other casino departments. All duties are to be performed within the guidelines of the Seneca Gaming and Entertainments policies and procedures, Internal Control Standards and objectives. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1.Maintains and reconciles all assigned SGE assets during the course of a shift or gaming day. 2.Allots jackpots to slot attendants for payment to guests; distributes and collects slot attendant banks. 3.Distributes and collects cashier banks. 4.Orders monies through exchange slips. 5.Redeems tickets for currency and coin. 6.Completes cash advances, cashes personal checks. 7.Uses coin sorters, wrappers and currency counters; counts down station/float/bank, puts coin away and verifies money received from vault/bank/drop. 8.Conforms to all rules and regulations of SGE CTR / SAR Compliance. 9.Accepts and distributes funds representing withdrawals, and wire transfers. 10.Maintains remote kiosks for redemptions, purchases, jackpots, etc. as necessary. 11.Maintains counter check inventories and deposits; processes transactions affecting those inventories. 12.Maintains accountability for assigned keys and key inventories. 13.Provides any assistance as needed to immediate supervisor. 14.Remains thoroughly knowledgeable of all appropriate regulations. 15.Maintains the confidentiality of all gaming records. 16.Works closely with team members of gaming departments and casino cage departments. 17.Maintains a current understanding of all policies and guidelines regarding information security, including the Seneca Gaming and Entertainment Variance Policy. Understands and complies with all information security policies and procedures at all times. 18.Provides exceptional guest service to all guests and communicates in a pleasant, friendly and professional manner at all times. Maintains a professional work environment with peers, supervisors, managers, and all other team members. 19.Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. 20.Completes all required SGE Training programs within specified guidelines from commencement of employment. 21.Attends all necessary meetings. 22.Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed; other duties may be assigned. QUALIFICATIONS: High school diploma or equivalent required. One (1) year of previous cashier or money handling experience is required. Previous customer service experience, and/or the ability to demonstrate high-level service, listening and resolution skills required. Previous clerical/data entry experience is preferred. Basic knowledge of start-up and close-down of cash registers is preferred. Knowledge/operational skills of coin counter, coin wrapping machine and currency counters preferred. Must be able to operate office equipment, including a 10-key adding machine, personal computer, telephone, and multi-function photocopier. Must be able to work flexible hours including evenings, weekends, and holidays.
    $21k-30k yearly est. 5d ago

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Seneca Resorts & Casinos may also be known as or be related to Seneca Gaming, Seneca Gaming Corp, Seneca Gaming Corp., Seneca Gaming Corporation, Seneca Niagara Falls Gaming Corporation and Seneca Resorts & Casinos.