Help Desk Technician
Specialist job at Seneca Resources
Our public sector client in Austin, TX is seeking a Help Desk Technician to join their technical support team for a 6-month contract, with a strong likelihood of conversion to full-time employment. This is an onsite position supporting day-to-day IT operations for internal staff.
In this role, you will provide front-line technical support by responding to inbound calls, service tickets, and emails in a timely, professional manner. You will troubleshoot and resolve issues related to hardware, software, user accounts, and network connectivity. Responsibilities include password resets, printer configuration, break/fix support, onboarding setup, updating website content, supporting conference room A/V, and resolving more complex issues using documented procedures.
This position requires strong communication, attention to detail, and a customer-first mindset. SEO keywords included:
Help Desk Technician, IT Support, Desktop Support, Technical Support Specialist, Service Desk, Active Directory, Microsoft Azure, Windows 10 Support, Public Sector IT Jobs, Austin IT Jobs
.
Required Skills/Education
Proven experience delivering superior customer service across multiple channels (phone, email, in-person, or chat).
2 years of experience supporting end users with varying levels of technical proficiency.
2 years of experience supporting computers, software, and systems including Microsoft Office Suite, Windows 10, and Adobe products.
2 years of experience troubleshooting information systems and resolving technical issues.
1 year of hands-on experience using Active Directory for account and access management.
1 year of experience working with cloud technologies such as Microsoft Azure.
CompTIA A+, CompTIA ITF+, or equivalent certification highly preferred.
Preferred Experience
1 year of demonstrated initiative and desire for long-term career growth within an organization.
Strong interest in advancing into more complex IT roles within a structured career path.
About Seneca Resources
At Seneca Resources, we are more than just a staffing and consulting firm-we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.
Peer Specialist
New York, NY jobs
VNS Health Peer Specialists/ Advocates are living examples of the transformative power of behavioral health intervention programs and who can uniquely relate to those that would benefit from VNS Health Behavioral Health services. Peer Specialists/Advocates embody our core values of Empathy, Integrity, and Agility to engage and connect community members suffering from chronic mental illness, psychological trauma, or substance abuse with meaningful resources. By sharing personal, practical experience, knowledge, and firsthand insights, Peer Specialists/ Advocates directly help VNS Health clients live and heal at home surrounded by their family and community. VNS Health provides vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients' homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you'll have an opportunity to develop and advance your skills, whether you're early in your career or an experienced professional. Sharing your experience with others who are navigating behavioral health and substance use challenges is life changing which is why we welcome you to apply even if you don't meet all criteria .
What We Provide
Referral bonus opportunities
Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched retirement saving funds
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, CEU credits, and advancement opportunities
Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals
What You Will Do
Conducts phone and field outreach to locate and enroll clients/consumers/members into programs services
Builds relationship and trust with clients and their family/caregiver and assists with their interactions with professionals on the team
Works collaboratively on an interdisciplinary team to discuss care needs and identify solutions to support clients/consumers/members
Applies mutually shared and lived experiences to build relationships and trust with the client/consumers/members
Educates clients/consumers/members about program services, benefits, and self-help techniques. Serves as a role model, advocate and mentor. Escorts clients/consumers/members to appointments as needed
Advocates effective recovery-based services on behalf of clients/consumers/members. Assists in clarifying rehabilitation and recovery goals
Teaches and models symptom management and coping skills for resilience. Empowers clients to take a proactive role in their recovery process
Reviews service plans with clients/consumers/members and their families or caregivers. Provides ongoing education, guidance, support and encouragement
Develops inventory of resources that will meet the client's needs as identified in the assessment and or-treatment process
Provides navigation services to help clients/consumers/members connect with community-based services and supports
Documents in EMR in accordance with program policies/procedures, VNS Health standards, and city, state and federal regulatory requirements
Assists clients/consumers/members with transition to alternate housing, when appropriate
Participates in case conferences, staff meetings, supervision and training programs
Develops a mutual self-disclosure between themselves and clients/consumers/members. Serves as a bridge between team members and participant
For Certified Community Behavioral Health Clinical (CCBHC):
Educates clients about the different types of treatment available, including medications for addiction treatment
Helps clients identify their strengths as well as obstacles to their recovery
Assists clients with applying for benefits
Provides resources for external and post-discharge services
Participates as part of interdisciplinary team in discussion of, planning for and actively participating in treatment goals for clients/consumers/members
For IMT, ACT, MC, OMH Suicide Prevention:
Practice regularly in the community, including traveling to patients' homes, or schools, to engage frequently with clients. Navigate emergency situations
Qualifications
High school diploma or equivalent required
FOR CCBHC ONLY: New York Certified Recovery Peer Advocate (CRPA) required
Minimum of one year experience in a mental health, substance use treatment program, health care or human services setting, preferred
Experience working with a severely mentally ill, psychological trauma, and/or substance using population, preferred
Effective oral/written/interpersonal communication and relationship building skills required
Ability to work independently and collaboratively on an interdisciplinary team
Computer literacy (electronic health records, word processing, e-mail, internet research, data entry), required
Valid New York State driver's license, as determined by operational/regional needs
Bilingual skills in English and Spanish, preferred
Pay Range
USD $20.98 - USD $26.23 /Hr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Experienced Garage Door Specialist
Austin, TX jobs
Be the driving force behind our new Garage Door service - launch, lead, and help grow the team! A minimum of 3 years of garage door repair and installation experience is required. Please do not apply if you do not meet this requirement. Salary 50k+ depending on experience.
No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required.
Schedule:
Monday - Friday
Hours: Start to Finish (8:00 AM - 6:00 PM)
May have to work a Saturday* once or twice a month, as well as on-call services.
At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families.
How You'll Make an Impact:
As ABC's Residential and Commercial Garage Door Specialist, you will deliver excellent customer service while efficiently performing high-quality Garage Door Repair and/or Installation.
Requirements
What You'll Bring:
Minimum 3 years of garage door repair and installation experience is required.
Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
Fluent in English (reading, writing, and speaking).
Excellent communication & customer service skills.
High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing.
Demonstrates patience and understanding in resolving customer concerns, even in challenging situations.
Dependable and self-motivated with desire to work year-round.
No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required.
Ability to walk for long periods of time in extreme temperatures including outdoors.
Able to lift 50 lbs. or more.
Repetitive lifting, twisting, bending, pulling, pushing and climbing may be required.
What We Offer:
Comprehensive benefits package including health, dental, vision, and life insurance.
401(k) with company matching.
Paid vacation, sick leave, and participation in our Profit-Sharing Plan.
Additional compensation opportunities through our Lead Now Program.
Company clubs, outings, and paid training and development opportunities.
Tuition reimbursement and educational scholarships for employees and family members.
Volunteer Engagement Program with approved Volunteer Time Off (VTO).
Wellness program including a gym membership and a company vehicle with gas card.
What You'll Do:
Accurately diagnose cause of garage door issues, recommend options for solutions, price repairs (when applicable) in accordance with company policy, complete repairs and/or installs after authorization is received, collect and timely deliver payment from customer to office (daily preferred, but always within two business days), complete and submit all required paperwork in a timely and accurate manner.
Upon completion of service, review invoice and explain work completed (in person, by phone or by email) with customer to confirm satisfaction. Communicate any issues, concerns or outstanding items to office for scheduled follow-up.
Always maintain positive attitude with customers, fellow employees, and supervisors.
Communicate effectively with supervisors, dispatchers, CSRs, and customers to always ensure complete alignment during the service repair or replacement process.
Work with and train any helpers which may be assigned to work with you.
Maintain company-specified tools, equipment and inventory in your truck for most cost-effective delivery of quality service.
Attend department meetings and company or vendor training as required.
Maintain necessary licenses or certifications and complete required continuing education.
Always exhibit professional conduct, whether at the job site or driving company vehicles.
Identify and immediately (first opportunity, but always within one hour) report any damage to customer's property.
Clean and clear the work area after job has been completed.
Maintain and use required personal protective equipment at all times.
Follow all safety protocols, regulations and company policies while driving.
Always wear company uniform and maintain well-groomed appearance in accordance with company policies.
Be available to serve periodic on-call rotation assignments (per schedule approved by service manager) necessary to ensure quality coverage for customers.
May have to work a Saturday once or twice a month.
Other duties as assigned.
To apply for this position, you must have a minimum of 3 years of garage door repair and installation experience.
Join Our Team Today:
At ABC Home & Commercial Services, we're excited to welcome you aboard and support your growth as we work together to keep our community rolling smoothly . What are you waiting for? In just two weeks, you could be behind the wheel of our very spiffy white vans - you know, the ones with the Anteater on them - helping our customers when things just aren't opening up for them!
ABC is an Equal Opportunity Employer.
Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
*As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations.
PM21
#INDP1
Garage Door Specialist
Texas jobs
Be the driving force behind our new Garage Door service - launch, lead, and help grow the team! A minimum of 3 years of garage door repair and installation experience is required. Please do not apply if you do not meet this requirement. Salary 50k+ depending on experience.
No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required.
Schedule:
Monday - Friday
Hours: Start to Finish (8:00 AM - 6:00 PM)
May have to work a Saturday* once or twice a month, as well as on-call services.
At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families.
How You'll Make an Impact:
As ABC's Residential and Commercial Garage Door Specialist, you will deliver excellent customer service while efficiently performing high-quality Garage Door Repair and/or Installation.
Requirements
What You'll Bring:
Minimum 3 years of garage door repair and installation experience is required.
Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
Fluent in English (reading, writing, and speaking).
Excellent communication & customer service skills.
High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing.
Demonstrates patience and understanding in resolving customer concerns, even in challenging situations.
Dependable and self-motivated with desire to work year-round.
No actual area/region is designated, so please note that you as a Technician will cover the entire Austin Metro area as required.
Ability to walk for long periods of time in extreme temperatures including outdoors.
Able to lift 50 lbs. or more.
Repetitive lifting, twisting, bending, pulling, pushing and climbing may be required.
What We Offer:
Comprehensive benefits package including health, dental, vision, and life insurance.
401(k) with company matching.
Paid vacation, sick leave, and participation in our Profit-Sharing Plan.
Additional compensation opportunities through our Lead Now Program.
Company clubs, outings, and paid training and development opportunities.
Tuition reimbursement and educational scholarships for employees and family members.
Volunteer Engagement Program with approved Volunteer Time Off (VTO).
Wellness program including a gym membership and a company vehicle with gas card.
What You'll Do:
Accurately diagnose cause of garage door issues, recommend options for solutions, price repairs (when applicable) in accordance with company policy, complete repairs and/or installs after authorization is received, collect and timely deliver payment from customer to office (daily preferred, but always within two business days), complete and submit all required paperwork in a timely and accurate manner.
Upon completion of service, review invoice and explain work completed (in person, by phone or by email) with customer to confirm satisfaction. Communicate any issues, concerns or outstanding items to office for scheduled follow-up.
Always maintain positive attitude with customers, fellow employees, and supervisors.
Communicate effectively with supervisors, dispatchers, CSRs, and customers to always ensure complete alignment during the service repair or replacement process.
Work with and train any helpers which may be assigned to work with you.
Maintain company-specified tools, equipment and inventory in your truck for most cost-effective delivery of quality service.
Attend department meetings and company or vendor training as required.
Maintain necessary licenses or certifications and complete required continuing education.
Always exhibit professional conduct, whether at the job site or driving company vehicles.
Identify and immediately (first opportunity, but always within one hour) report any damage to customer's property.
Clean and clear the work area after job has been completed.
Maintain and use required personal protective equipment at all times.
Follow all safety protocols, regulations and company policies while driving.
Always wear company uniform and maintain well-groomed appearance in accordance with company policies.
Be available to serve periodic on-call rotation assignments (per schedule approved by service manager) necessary to ensure quality coverage for customers.
May have to work a Saturday once or twice a month.
Other duties as assigned.
To apply for this position, you must have a minimum of 3 years of garage door repair and installation experience.
Join Our Team Today:
At ABC Home & Commercial Services, we're excited to welcome you aboard and support your growth as we work together to keep our community rolling smoothly . What are you waiting for? In just two weeks, you could be behind the wheel of our very spiffy white vans - you know, the ones with the Anteater on them - helping our customers when things just aren't opening up for them!
ABC is an Equal Opportunity Employer.
Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
*As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company's operations.
PM21
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Help Desk Technician
Dallas, TX jobs
This role will provide maintenance of the computer desktop and laptop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal Help Desk. The role will be responsible for administration and internal support of PCs, printers, servers and related equipment. Tasks include end user support, license tracking and performing PC maintenance, upgrades and configurations.
Responsibilities:
80% Resolve computer support problems
Provide helpdesk support and resolve problems to end user's satisfaction
Maintain communications with customers during the problem resolution process.
Monitor and respond quickly and effectively to requests received through the IT help desk
Monitor email and ticket tracking system for tickets assigned to the queue and process based on priority
Modify configurations, utilities, software default settings, etc. on user workstations
Utilize and maintain the helpdesk tracking software
Train computer users
Perform user on-boarding and off-boarding
Install, test and configure new workstations, peripheral equipment and software
Maintain inventory of all equipment, software and software licenses
Report issues needing escalation
Manage PC setup and deployment for new employees using standard hardware, images and software
Assign users and computers to proper groups and OUs in Active Directory
Perform timely workstation hardware and software upgrades as required
10% Help Desk documentation, records and procedures
Create, review and update Help Desk documentation as assigned.
Review and recommend modifications to procedures.
10% Training and Quality Improvement
Maintain in-depth knowledge of supported products and services
Key Competencies
Team player Excellent customer service Ability to be self-directed
Planning & Organizing Problem Solving Time management
Standards & Practices Associate / Ad Review Specialist
New York, NY jobs
Duration: 6+ Months Contract
Work Schedule: Hybrid role; In-Office days Mon.-Thurs.; Fri. Remote
Notes:
Hybrid role; In-Office days Mon.-Thurs., Friday remote.
The department deals with a high volume of claims. It is essential that the candidate has interest in S&P and be willing to dive in.
Must be a strong researcher and have strong library skills.
Experience in political, pharma, or gaming is helpful.
Will be spotting issues and have that eye and be organized to maintain histories.
Description/Comment: The Advertising Standards & Practices team handles clearance of all advertising intended for linear distribution on client Network, Freeform, FX Networks and National Geographic Channel Networks and related Streaming Services. Standards & Practices Associates review high profile national advertising campaigns to ensure consistency with company policy, network and industry advertising guidelines. The team provides industry leading support, works collaboratively and creatively with internal and external stakeholders.
Standards & Practices Associates are tasked with reviewing advertising at all phases of its development to assess its overall acceptability, i.e., its truthfulness, accuracy and overall appropriateness. As part of the creative review process, Associates effectively issue spot and interpret and apply policy. To determine whether advertising is truthful and accurate, Associates must be able to identify express and implied claims and assess the adequacy of a variety of forms of supporting documentation submitted by Advertisers to support such representations, including studies, market research and related complex industry-specific data. To address matters of taste and appropriateness, Associates must have an appreciation of community sensibilities and an awareness of current events. Associates must be able to effectively keep, manage and retrieve extensive records and handle large volumes of content. Maintaining thorough records of all communication, claim support, and other documentation obtained and utilized in the clearance process is an integral part of this role.
Basic Qualifications
Working knowledge or familiarity with advertising or marketing laws; FTC, FCC, and FDA regulations; clinical analysis; product testing; market research and/or statistical analysis.
Excellent analytical, critical thinking, organizational, and communication (written and verbal) skills.
Minimum of 1 year experience in a role demonstrates excellent analytical skills, writing ability, attention to detail, and interaction with internal and external stakeholders.
Detail oriented, self-starter able to work independently and collaboratively.
Ability to prioritize and complete a steady influx of assignments in a fast-paced environment including inquiries from internal and external stakeholders.
Ability to exercise a high level of analytical rigor and maintain thorough records at all times.
Preferred Education
Masters/Advanced degree (or background) in marketing, science, research, or communications
Preferred Qualifications
Knowledge of or familiarity with advertising regulations as they may pertain to specific industries like pharmaceutical, consumer goods, gambling/gaming, etc. is preferred.
Experience in broadcast or advertising standards and/or production a plus.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Mayur Jaiswal
Email: *****************************
Internal Id: 25-54210
Technical Support Analyst
Orange City, FL jobs
Technical Support Analyst - 3-Month Contract (Orlando Area)
Looking for an opportunity to make an impact on a high-visibility technology rollout? Join Visionaire Partners as a Technical Support Analyst and help drive a mission-critical implementation.
What You'll Do:
Spend about 70% of your time setting up and breaking down equipment, 30% troubleshooting and repairs
Shadow and support the lead technician
Replace outdated hardware (8GB PCs and 4:3 monitors)
Handle hardware swaps for new systems, label printers, scanners, iPads, and more
Keep workstations tidy and professionally organized (because cable chaos is never a good look)
Manage inventory, follow device naming conventions, and escalate printer issues as needed
Support SIM/TCP training sessions and related equipment
Follow IT security processes and contribute to continual improvement initiatives
What You Bring:
1+ year of tech support experience (hardware, software, Windows, MS Office, AD, networking)
Strong deskside troubleshooting skills
Ability to image, configure, and re-image PCs with approved apps and systems access
Excellent documentation, communication, and customer service chops
Flexibility to work some weekends or on-call shifts
Valid driver's license, reliable vehicle, and ability to transport IT gear between offices
Must pass background and drug screening (marijuana excluded)
Details:
Contract Duration: Jan 9, 2026 - Apr 9, 2026
Location: On-site across Orlando area offices
Perks: Visionaire Partners offers a competitive W-2 contractor benefits package, including 401(k) with match, health coverage, FSAs, life and disability insurance, and more.
Help Desk Technician
Richardson, TX jobs
Title: Help Desk Representative
Type: Full-Time | Onsite
CornerStone TTS is partnering with a growing organization to hire a Help Desk Representative who enjoys problem-solving, supporting end users, and working in a tight-knit IT environment. This is a great opportunity for someone who wants hands-on experience across systems, servers, and applications while working directly with a highly supportive Technical Director.
About the Opportunity
In this Tier 1 support position, you'll be the first point of contact for technical issues, troubleshooting a variety of hardware, software, and system questions. You'll assist internal users, document and resolve tickets, and escalate more complex issues when needed. Because the IT team is small, you'll have the chance to learn quickly, take ownership, and make an immediate impact.
What You'll Do
Provide first-level technical support via phone, email, and ticketing system
Troubleshoot user issues related to desktops, software applications, authentication, and connectivity
Assist with basic server-related tasks, system updates, and account provisioning
Document incidents, resolutions, and recurring trends
Collaborate with senior team members to escalate and resolve complex problems
Deliver a positive support experience through clear communication and follow-through
What We're Looking For
Bachelor's degree OR equivalent experience
Three or more years of experience in IT support, call centers, network operations, or software support
Experience working with servers (Windows preferred)
Strong troubleshooting skills and the ability to work independently
Professional IT certifications are a plus and may substitute for experience
Why This Opportunity Stands Out
You won't get lost in a massive support team. With fewer than five people in IT, you'll work closely with leadership, grow your technical skills, and be part of a team that values collaboration, stability, and having fun at work.
AP Systems Support Specialist
Irving, TX jobs
Work Setting: Hybrid (3 days onsite / 2 days remote)
Schedule: 8:00 AM - 5:00 PM (flexible start/finish)
We're seeking an AP Systems Support Specialist to deliver high-quality functional support for an enterprise-level AP automation platform. This opportunity combines a strong accounting background with hands-on experience in AP automation and ERP ecosystems. You'll troubleshoot issues, guide customers on best practices, and manage end-to-end resolutions across multiple accounts.
This is a customer-focused, problem-solving, and highly collaborative position, working closely with Sales, Implementation, Product/R&D, and IT teams.
What You'll Do
Provide functional support by analyzing requests, documenting findings, and delivering timely resolutions.
Advise customers on configuration, adoption, and best practices to optimize AP automation.
Manage a portfolio of ~80-100 client accounts, handling tickets ranging from quick fixes to longer investigations.
Communicate clearly and proactively, primarily via email and scheduled client calls.
Partner cross-functionally to resolve issues and minimize escalations.
Support seamless transitions from Implementation to Support post-go-live.
Contribute product feedback and share process improvements with internal teams.
Participate in knowledge-sharing sessions and operational reviews.
What You'll Bring
Required:
Degree in Accounting or equivalent AP experience.
Familiarity with AP automation platforms and empathy for daily AP team challenges.
Experience with ERP systems (e.g., Sage Intacct, NetSuite, QuickBooks Desktop/Online, Microsoft GP, CDK).
Excellent written and verbal communication skills.
Strong analytical and organizational skills; able to manage multiple clients and priorities simultaneously.
Preferred:
Previous SaaS support or AP automation experience.
Familiarity with ticketing systems or CRM platforms.
Bilingual in French or Spanish (a plus).
Who You Are
Curious and proactive learner who thrives on solving complex problems.
Empathetic, patient, and customer-oriented.
Organized multitasker with exceptional follow-through.
Collaborative teammate who owns issues through resolution.
Help Desk Technician
Philadelphia, PA jobs
Our client is seeking a skilled Help Desk Technician to join their IT Support team. This is a contract to hire opportunity that will be onsite for the first 90 days and transition to a hybrid schedule. Some travel included.
This position provides technical assistance to end users, supports core systems, and ensures smooth daily operations across the organization. The ideal candidate brings strong troubleshooting abilities, excellent communication skills, and a commitment to delivering quality customer service.
Responsibilities:
• Provide first- and second-level technical support for end users across hardware, software, and network issues
• Troubleshoot Windows OS, Microsoft Office, and Outlook/Exchange-related problems
• Support basic networking functions including connectivity, VPN, DNS, and DHCP
• Manage Active Directory tasks such as password resets, account setup, and permissions
• Set up, configure, and troubleshoot printers and peripheral devices
• Assist with mobile device support and Mobile Device Management (MDM) solutions
• Document support activities, resolutions, and system updates
• Deliver timely, professional communication and maintain strong customer service standards
• Work both independently and collaboratively within a hybrid environment
Requirements:
• Associate's or Bachelor's degree in Computer Science or related field, or equivalent experience
• 2-5 years of experience in a help desk, technical support, or field service role
• Experience supporting Windows, MS Office, MS Exchange/Outlook, and basic networking
• Strong end-user support skills
• Experience with Active Directory, DNS, DHCP, and VPN troubleshooting
• Strong diagnostic and problem-solving skills for hardware and software issues
• Printer setup and management experience
• Familiarity with Mobile Device Management tools
• Excellent verbal communication and customer service abilities
• Ability to work well under pressure and handle multiple priorities
• Comfortable working independently, remotely, or as part of a team
Payment Ops Specialist
Tampa, FL jobs
We are seeking Payments Operations Specialist need to have deep expertise in payments operations across Wires, ACH, Host-to-Host (H2H), and API payment channels, and possess demonstrated client-facing experience within the financial services sector.
Experience required:
Experience in client-facing roles within financial services or payments operations.
Hands-on knowledge of Wires, ACH, H2H, and API payment processing.
Support payment file transmissions and reconciliation for Wires, ACH, H2H, and API channels.
Execute payment operations in accordance with documented procedures and regulatory requirements.
Troubleshoot and escalate connectivity or processing issues through appropriate channels.
Validate client payment setups and ensure compliance with security standards.
Expertise in payment platform migration processes to
Execute client migration plans to new payment channels or platforms.
Coordinate testing schedules, validation, and client sign-off.
Document migration progress and report milestones to project leadership.
Familiarity with client onboarding, testing, and implementation processes.
Experience in assisting clients with onboarding, troubleshooting, transaction processing, and ensuring regulatory compliance.
Effective communication and project management skills.
Regards
Patrick Fernandez
Talent Acquisition Group - Strategic Recruitment Manager
Oracle Application Specialist
Los Angeles, CA jobs
What you will find ...
production support for Oracle Cloud (Benefits & Absence)
remote available for: AZ, CA, CO, FL, GA, MN, NV, OR, & TX
exceptional benefits (pension plan options)
What you will do ...
production support for Oracle Cloud (Benefits & Absence)
break fix & troubleshoot Oracle Cloud (Benefits & Absence)
project support for enhancements (Open Enrollment)
configuration & testing Oracle Cloud (Benefits & Absence)
OTBI report writing & audit files for compliance
Wish list ...
3+ years in Oracle Cloud modules (Benefits & Absence)
Oracle Cloud production support (primary Benefits & Absence)
experience with Oracle HCM Cloud & Oracle HR preferred
healthcare or hospital IT environment a big plus
Entry Level Operations specialist (Recent Grads can apply)
Cohoes, NY jobs
Job Title: AWM - Operations - Ayco Charitable Services Group - Analyst
Pay Rate: $21.63 per hour
The Ayco Charitable Services Group Analyst plays a key role within the firm's Asset & Wealth Management (AWM) Operations Division, supporting the delivery of high-quality financial counseling services to clients. This position involves reviewing, processing, and ensuring the accuracy of client requests while maintaining strict adherence to internal policies, controls, and risk management standards.
Operations partners closely with various business units to support client needs, ensure data integrity, and protect the firm's assets and reputation. Ayco fosters a culture of inclusion and is proud to be an equal opportunity employer dedicated to building a diverse workplace.
Essential Duties and Responsibilities:
Review and approve pending client requests, ensuring proper authorizations and documentation align with firm policies.
Coordinate and process team-specific operational tasks and requests from the business.
Conduct quality reviews of work completed by team members to ensure accuracy and compliance.
Utilize multiple internal systems and platforms to perform daily tasks efficiently.
Collaborate with internal teams to resolve operational issues and respond to policy-related inquiries.
Support ad hoc projects and process improvement initiatives as assigned.
Exercise sound business judgment to identify irregular or suspicious activities and escalate as appropriate.
Adhere to all company policies and procedures, including quality standards, client service, compliance, and information security.
Qualifications and Requirements:
Education: Bachelor's Degree (Required)
Technical Skills:
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Professional Skills:
Strong organizational and time management skills with exceptional attention to detail
Proven analytical and problem-solving capabilities
Ability to manage multiple projects and meet deadlines in a fast-paced environment
Excellent written and verbal communication skills
Strong interpersonal and relationship-building skills
Team-oriented with a positive attitude and strong work ethic
Flexible and adaptable to changing priorities under pressure
Active listening and collaboration skills across multiple levels of the organization
Executive IT Support Specialist
New York, NY jobs
Our client is a PHENOMENAL global alternative investment / M&A firm located in Midtown Manhattan. As one of the longest standing investment firms in the world, the organization has continuously expanded its footprint across a broad spectrum of the financial markets. Combining in-depth fundamental analysis with strategic trading and superior sourcing capabilities, our client is a globally recognized leader in its space.
The firm excels as strategic investors, engaging dynamically in a wide range of investment and M&A opportunities.
Position Overview:
This role is for an Executive IT Support lead who loves all things technology and has a demonstrated background in troubleshooting and IT support. This role involves managing desktop and network support for several key executives, including the organization's Managing Partner, both in-office and at various offsite locations.
The selected candidate will be the primary contact for all technology-related issues within these environments.
Key Responsibilities:
Manage desktop and network support services for the Managing Partner and other senior executives.
Provide outstanding VIP technical support to ensure effective and efficient service delivery.
Monitor, maintain, and provide ongoing support for systems across multiple residential and office locations.
Lead and manage technology projects, such as:
Establishing home networks with backup internet connectivity.
Upgrading security camera systems at residential sites with minimal disruption.
Assisting in multimedia content creation for marketing and promotional efforts.
Troubleshoot mobile, desktop, and laptop issues as they arise.
Provide IT support for both business-related and personal travel.
Analyze current processes to identify inefficiencies and recommend improvements.
Stay updated on the latest trends and advancements in IT infrastructure.
Key Qualifications:
Bachelor's degree in Information Technology or a related field.
4+ years of experience in IT or a related industry.
Strong verbal and written communication skills.
Familiarity with Apple/Mac/iOS products and their best practices within a professional setting is helpful, but not required.
Experience with Windows 10/11 and Microsoft Office Suite; knowledge of Windows Server is a plus.
Strong problem-solving abilities and a resourceful, innovative mindset.
Interest in high-end consumer electronics.
Experience working with AV technology for both professional and home settings (e.g., Crestron, Zoom, Streaming Services, Sonos).
Ability to collaborate with network administrators and security professionals to maintain secure residential networks.
Detail-oriented with excellent organizational skills, including asset management and thorough documentation practices.
Client-focused with high energy, always willing to go the extra mile to meet needs.
Excellent interpersonal skills, including the ability to explain technical issues in simple terms to individuals with varying levels of technical expertise.
Professional demeanor and ability to remain composed in high-pressure situations.
Comfortable working with external vendors and technicians to resolve issues.
Willingness to handle on-call duties when required and take ownership of all requests, escalating when necessary.
Claims Specialist
Plano, TX jobs
Duration:6 Months+
Roles & Responsibilities
Maximize customer satisfaction by providing prompt actions to customer's need and obtain quality photos/data to determine root cause of claim to defend or accommodate customer's claim
Provide efficient solutions to customer-facing agents by developing and operating guide and contents
Use various tools/dashboard/systems to quantify the agent's performance of customer care and develop appropriate actions to improve performance and quality
Spanish speaking agent recommended but not a requirement.
[Customer Experience Management] Analyze end-to-end processes that customers experience and participate in providing suitable resolutions accordingly and in controlled & monitored turnaround time for each action of customer claim process
[Quality Management] Monitor and review customer calls/tickets for customer care quality control, carry out activities to secure quality competitiveness of our company and customers
Maintains and improves operational quality by monitoring system performance; identifying and resolving problems; preparing and completing action plans.
Qualifications & Experience
College Graduate
3~5 Years in customer experience
Case management for MX/CE claims
CE Tender management
Pending Management (KPI, LTP)
Case Tracker Management for special issue
CPSC claim management (Customer care/tracker) (CE)
Monitoring FCCM report quality (ACQ/OS Reports)
Special Projects
Customer Care Resolution
EnR Submission/Management
Work to de-escalate customer situations while finding an appropriate solution; involve upper management as needed
Skills
Customer Care Experience (Call Center)
Claims Management Experience
Insurance Claims or Adjuster background beneficial
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: P Praveen Chary
Email: ****************************
Internal Id: 25-54476
Pre-Owned Business Specialist
Atlanta, GA jobs
Benefits: Medical, Dental, and Vision coverage
Duration: Long term contract (12 months with possible renewal) * This role is exempt from Overtime
Schedule: Hybrid work schedule; Mon, Tue and Wed in office week 1. Tue and Wed week 2.
Location: Atlanta, GA
Corestaff is the official MSP resourcing partner for Porsche Cars North America for contractor positions operating and managing their nationwide contingent workforce program. The candidate selected for this role will be an employee of Corestaff with a placement at Porsche Cars North America in Atlanta, GA.
* Must have great administrative skills and the ability to create reports
* Preferred candidate has an analytical background and is a pro with Excel
* Attention to detail, learning multiple platforms, ability to aggregate information across platforms
* Quantitative background to track CPO data across platforms
* Ability to turn raw data sets into a data visualization
Position overview
This position is responsible for supporting the Retail Development Pre-Owned Business Department with the processing of Porsche Approved Warranty (PAW) products including, but not limited to, Certified Pre-Owned Warranties. The role is tasked with the review, and continued development, of standard operating procedures regarding PAW product offerings. This includes optimizing daily/weekly/monthly reporting, sales analysis, and dealer communication. The role will also be responsible for our Porsche Approved Certified Pre-Owned Compliance (CPO) Audits, ensuring the integrity of the CPO program.
Primary responsibilities:
Serve as the liaison between PCNA and Porsche Dealer Network for PAW inquiries.
Analyze data sets to extract insights and trends that contribute to informed decision-making.
Identify patterns and correlations to support business objectives.
Process CPO+1 Cancellations.
Create Porsche Approved Warranty sales analysis reports.
Perform CPO compliance audit(s) and reporting
Create process maps and workflow diagrams to illustrate current and proposed processes.
Maintain comprehensive operational documentation for the department.
Assist in the development and communication of Porsche Approved warranty processes and procedures.
Seek to further automate reporting and record keeping.
Provide recommendations for business process optimization.
Assess potential risks and develop mitigation strategies.
Research, address, and respond to CPO & Porsche Approved Warranty system tickets.
Education:
Bachelor's degree in Business, Economics, Finance, Information Technology, Statistics or equivalent.
Experience:
1-3 years of experience in Business Analysis.
Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools such as MicroStrategy, Tableau, or PowerBI.
Skills:
Commitment to excellence -- quality driven.
Detail oriented analytical skills with a high degree of accuracy.
Experience with Business Intelligence tools.
Strong communication skills - both written and verbal.
Ability to interact with all levels of the organization in a team environment.
Knowledge of industry-specific regulations and compliance standards.
Competencies:
Proven experience as a Business Analyst in a corporate environment.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Familiarity with project management methodologies.
Proficiency in data analysis tools and techniques.
Knowledge of business process modeling and documentation.
Percentage of required travel: 0%
Technical Support Analyst
Deerfield Beach, FL jobs
Immediate opportunity for a Technical Support Analyst to join a top-notch company experiencing rapid growth!
RESPONSIBILITIES:
Define, document, and maintain standard operating procedures on troubleshooting supported desktop technologies, applications, and warehouse systems for continuous improvements.
Help to service and maintenance audio-visual equipment as needed.
Will be the Enterprise SPOC for PC/IPad procurement, distribution, recovery as well as disposal.
Ability to account for all active or inactive equipment in the CMDB; maintain asset and equipment end-of-life compliance procedures and participate in yearly CAPEX and IT budget requirements.
Will continuously monitor, effort, assign/re-assign, escalate, etc. Incidents/Requests with ServiceNow ITSM tool.
Fully document all service management incidents and requests in ServiceNow ITSM Suite
Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages. Search Service Desk knowledge base articles, SOP's for possible incident resolutions.
Responsible for properly determining and assigning higher-tiered service management incidents/requests to responsible assignment groups if the resolution cannot occur at the TSA level.
Assist in the mentoring and training of all TSA II team members.
Responsible for troubleshooting and configuring software, printer, and connectivity-related issues beyond step-by-step instructions.
Provide 24X7 first-line support for all Warehouse Automation technologies which includes physical repairs of mechanical equipment as needed.
Act as the primary escalation point for vendor and operations team communications during individual market center system outages.
Maintain and ensure market centers' security threats and vulnerabilities are remediated to safeguard the enterprise environment.
This is a 6-month contract-to-hire position in Deerfield Beach. Enjoy an onsite work environment.
REQUIRED SKILLS:
8+ years of help desk support experience
High-level understanding and experience in network troubleshooting, network design topology, TCP/IP knowledge, VLANS, and routing
Technical skills in vulnerability assessment, networking, operating systems, and incident response methodology
Exposure to ITIL foundational structures
Warehouse experience
PREFERRED SKILLS:
Industry-related certifications (A+, Security+, Network+, ITIL, Microsoft MCP/MCSE)
Bachelor's degree
Must be authorized to work in the US. Sponsorships are not available.
Active Directory Specialist
Tampa, FL jobs
Active Directory Engineer
Duration: 12 Month Contract
Pay: $50-60/hr W2 ONLY, NO C2C
We are seeking a highly skilled Senior IT Contractor to lead and manage our enterprise Certificate Management operations, with a strong focus on Microsoft Certificate Management and Active Directory integration. This role is critical to ensuring the security, reliability, and compliance of our digital identity infrastructure.
Key Responsibilities:
Oversee the lifecycle management of digital certificates across the enterprise.
Administer and maintain Microsoft Certificate Services, including deployment, renewal, revocation, and auditing.
Integrate certificate management with Microsoft Active Directory and Group Policy for automated certificate enrollment.
Develop and enforce certificate policies, standards, and procedures.
Monitor certificate expiration and proactively mitigate risks of service disruption.
Collaborate with security, infrastructure, and application teams to support secure communications and authentication.
Troubleshoot certificate-related issues across various platforms and services.
Design and implement automated workflows for certificate lifecycle management, including issuance, renewal, and revocation, to reduce manual intervention and enhance operational efficiency.
Provide technical guidance and documentation for certificate-related processes.
Participate in audits and ensure compliance with internal and external security standards.
Required Qualifications:
Proven experience with Microsoft Certificate Management (Active Directory Certificate Services).
Strong knowledge of Microsoft Active Directory, including Group Policy and domain architecture.
Experience with PKI (Public Key Infrastructure) design and implementation.
Familiarity with certificate-based authentication (e.g., TLS/SSL, S/MIME, Smart Cards).
Understanding of security best practices and compliance frameworks (e.g., NERC CIP, ISO 27001).
Excellent troubleshooting and analytical skills.
Strong communication and documentation abilities.
Preferred Qualifications:
Experience in the Electric Utility industry or other regulated environments.
Knowledge of automation tools (e.g., PowerShell) for certificate management.
Familiarity with cloud-based certificate solutions (e.g., Azure Key Vault, Intune).
Relevant certifications (e.g., Microsoft Certified: (Identity and Access Administrator, CISSP).
Environmental Services Specialist
New York, NY jobs
Job Title: Environmental Services Specialist
Department: Facilities Management
For over 178 years, New York Academy of Medicine has been a driving force for progress, helping transform the landscape of health through independent thinking, rigorous research, and dynamic collaboration. Our mission reaches beyond the boundaries of conventional institutions; we champion a future where every person - no matter their background or circumstance - has what they need to live a healthier, longer life.
True transformation happens when diverse perspectives unite with a shared vision. We bring together grassroots advocates, global leaders, clinicians, policymakers, researchers, and community voices in purposeful partnership. Our work is grounded in evidence and resonates with human experience. We consistently turn ideas into action, accelerating the adoption of innovations that advance health equity far beyond New York's borders.
Position Summary/Overview:
Reporting to the Facilities Manager, the Environmental Services Specialist will be responsible for:
Overall cleanliness and repair of all items on specified floors of the building (cleaning will consist of all offices, common areas, restrooms, and event spaces)
Maintaining the general cleanliness of all buildings and grounds, including front of building and doors
Inspection of any light fixtures that are out and replace any bulbs, etc.
Assisting in setting up and coordinating set-up and clean-up for all meetings and special events, including lifting tables and placing chairs.
Assisting with delivery of furniture and supplies to the building.
Accommodating staff requests for maintenance services as instructed by supervisor
Removal of all trash as directed
Performing light carpentry, electrical, plumbing and other assistant handyman helper tasks as required
Other duties as assigned.
The ideal candidate will practice care in the maintenance of the facility and take pride in their work; recognize the contributions of others and collaborate effectively within and outside of the department; communicate well with others and listen effectively to their ideas; be flexible, enthusiastic, and persistent in overcoming obstacles; demonstrate ability to think and act independently while exercising good judgment; take initiative to solve problems; and have a desire to expand knowledge and develop professionally.
Qualifications:
Working knowledge of policies and procedures relevant to the job function
A familiarization with local, state, and federal regulations governing buildings in NYC or an ability to acquire such knowledge
2-5 years of maintenance staff experience required
High School Diploma or equivalent required
Ability to work flexible hours
Ability to work outside in all weather conditions
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand, walk, sit, handle or feel for objects, tools, or controls, reach with hands and arms, speak, and hear. The employee is occasionally required to climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50+ pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
This position is based in New York City and requires full-time on-site presence. It is a non-exempt, hourly position and is eligible for overtime pay and benefits.
NYAM is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. NYAM is an affirmative action employer. As an organization whose primary focus is health equity, NYAM is committed to creating a diverse and inclusive environment for all employees.
Application Process: Interested candidates should submit a resume and contact information for three references to ***********************. Applications will be reviewed on a rolling basis until the position is filled.
Salary range: The salary range for this position is $18 to $20 per hour.
Bilingual Family Specialist
Specialist job at Seneca Resources
The Bilingual Family Specialist provides family-centered mental health counseling, support, crisis intervention, and case management services for youth and their families. Bilingual Family Specialist are members of a multi-disciplinary team and provide trauma-informed, culturally responsive services in the community at times and locations convenient to the family.
ABOUT VENTURA WRAP/FURS
Wraparound/FURS are community-based programs that serve at-risk youth from ages 0-21 throughout Ventura County. The Program Supervisor role works with a team of Facilitators/Clinicians, Parent Partners, and Youth Advocates to support the youth and their family. We do “whatever it takes” to help our community thrive. The Ventura County Wraparound and FURS Program's goal is to support children, youth, and their families with complex and enduring needs to reside in the least restrictive environment that is clinically appropriate.
ABOUT SENECA
Seneca Family of Agencies is committed to providing traditionally marginalized communities a network of outstanding mental health, community based, and educational services. We are committed to building a diverse staff. Our programs are deeply engaged in conversations and trainings on Diversity, Equity, and Inclusion in order to bring equity and justice to the youth and families we serve.
Responsibilities:
Provide counseling and case management services for enrolled youth and their families.
Support client and family to connect to natural supports and community-based services.
Provide crisis intervention and other mental health services as needed at client homes, schools, and other community locations.
Participate in all treatment reviews, program staff meetings, and Individualized Education Program (IEP) meetings when necessary.
Complete mental health notes and other paperwork, and complete service tracking documentation as indicated.
Assist with planning arrangements and transportation for school, therapy appointments, and court hearings as needed.
Attend team meetings, weekly trainings, individual and group supervisions, and adhere to clinical best
Maintain a flexible work schedule.
Participate in providing emergency on-call response as needed.
Qualifications:
Required:
Education/Experience Requirements:
Bachelor's degree OR
Associate degree or equivalent + 1 year of applicable experience OR
High School Diploma/GED + 2 years of applicable experience may be accepted in programs that do not have a written contract requiring a Bachelor's degree as a minimum education level.
Applicable experience can include paid or unpaid experience working with youth or families or working in the social services field.
Bilingual in Spanish/English.
At least 21 years of age.
TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements.
Valid California driver's license, clean driving record, and insurability through Seneca Family of Agencies' insurance policy.
Preferred:
Experience working with children/youth and families with complex and enduring needs (preferred).
Experience implementing family-focused services (preferred).
Skills of an ideal candidate:
Ability to work effectively with a diverse population
Strong organizational, time management, and writing skills.
Ability to work effectively as part of a multidisciplinary team.
Schedule:
Full-time
Sunday-Thursday; 9am-5:30pm
Hybrid; provide in-person services & complete documentation remote
1 day per week on-call FURS schedule
Benefits:
Starting at $24.04 - $26.54 per hour, actual salary is dependent on creditable experience above the minimum qualifications for the role
Salary increases each year
Mileage reimbursement
Comprehensive employee benefits package:
Medical, dental, vision, chiropractic, acupuncture, and fertility coverage.
Long-term disability, family leave, and life insurance.
50% paid premiums for dependents.
403b retirement plan.
Employer-Paid Assistance Plan.
5 weeks of Paid Time off and 11 Paid Holidays
Seneca is a Public Service Loan Forgiveness certified employer
Abundant promotional opportunities across the agency in California and Washington
Key Words: Mental Health, Non-profit, Nonprofit, Youth, Advocate, Family, Children, Families, Behavioral Health, Healthcare, Youth Support, Family Engagement, Behavioral Coaching, Mental Health Services, Crisis Intervention, Case Management, Community Resources, Support Networks, Safety Planning, Self-Care Plans, Advocacy, Cultural Competency, Skill Development, Crisis Communication, De-escalation Techniques, Training and Supervision