Senior account manager jobs in Bristol, PA

We are expanding our enterprise partnerships across the pharma and life sciences sector, supporting Corporate Affairs and Communications teams in managing complex, global digital ecosystems. We're seeking a US-based Account Lead with experience in Healthcare Communications, corporate digital operations and project management. You'll act as the day-to-day strategic and delivery lead for a major Corporate Affairs digital program - coordinating updates across multiple stakeholders, ensuring compliance and governance, and driving consistency across a network of global corporate and product websites. This is a hybrid role that blends account leadership, governance, and project delivery- ideal for someone who understands how to bring structure, clarity, and calm to a fast-moving corporate communications environment. What You'll Do Account Leadership & Client Partnership Serve as the primary point of contact for a US-based Corporate Affairs team. Build trusted relationships with stakeholders across Corporate Affairs, Digital/IT, HR, and agency partners. Translate business objectives into actionable digital plans and deliverables. Provide strategic oversight to ensure alignment, transparency, and on-time delivery. Governance and Workflow Oversee governance across a large multi-site corporate web ecosystem. Manage the intake, triage, and prioritization of content and technical requests. Coordinate workflows between creative/content agencies and technical delivery teams. Maintain SLA tracking, dashboards, and ongoing performance reporting. Project Management Lead quarterly delivery cycles tied to major corporate events, product launches, and content updates. Oversee day-to-day collaboration with offshore development and QA teams. Proactively manage risks, dependencies, and timelines to maintain operational stability. Leadership and Collaboration Partner with the wider team to ensure consistency and excellence in delivery. Contribute to refining governance frameworks and improving digital workflows. Represent Pulse in regular steering meetings and strategic planning sessions. Who You Are Experienced digital account or project lead (7-10 years) with pharma, biotech, or healthcare communications experience. Confident in managing multiple stakeholders and workstreams across corporate and product websites. Strong understanding of regulated digital publishing, compliance workflows, and corporate narrative alignment. Skilled communicator with excellent organizational instincts and client-facing presence. Hands-on with digital production and operations - understanding how sites are built, updated, and governed. Qualifications Bachelor's degree or equivalent professional experience. 5-9 years of experience in digital account management or project delivery. Demonstrated experience working in pharma, healthcare or life sciences and corporate communications Knowledge of CMS platforms (WordPress, Sitecore, AEM, etc.) and digital workflows. Experience managing SLAs, QA, and structured content workflows. Level & Reporting Equivalent to Base 2-3 (senior client-facing lead with PM capability). Reports to the Global Account Lead (EU-based). Why Join Pulse Digital Pulse partners with global life sciences organizations to deliver human-centric digital experiences that enhance corporate reputation and stakeholder engagement. You'll play a key role in shaping the digital operations of a global Corporate Affairs team - ensuring stability, consistency, and continuous improvement across an evolving web ecosystem.

I'm helping Rittenhouse Communications Group find a top candidate to join their team full-time for the role of Technical Account Manager. You will drive success of national accounts and technical solutions in multi-site security systems. Compensation: USD 75K - 90K/year + Bonuses (up to 10% of base compensation) Location: Hybrid: 211 North 13th Street, Philadelphia, PA, USA. Mission of Rittenhouse Communications Group: "Our firm has been providing integrated technology solutions to builders and building owners throughout the Mid-Atlantic for the past ten years. As experts in smart building technology, we pride ourselves on being able to listen to and understand our clients to uncover their technology needs and help them to create a strategy before flawlessly delivering a fully integrated solution." What makes you a strong candidate: You are proficient in VoIP, Project coordination, Network, CCTV, Bluebeam. You have the potential to develop Technical management in smart buildings. English - Conversational Responsibilities and more: Key Responsibilities Account Management. Act as the main point of contact for assigned national accounts. Build and maintain strong relationships with client stakeholders, ensuring satisfaction and retention. Build templated proposals for new sites, upgrades and expansions. Work with RCG national project management team to coordinate project rollouts across multiple states and sites, ensuring consistency and compliance with standards. Track account performance metrics, report on KPIs, and proactively address issues. Technical Expertise. Support sales engineers and project teams with technical takeoffs, system design reviews, and solution validation. Work with platforms such as Bluebeam to review drawings and conduct accurate takeoffs. Provide guidance on access control, surveillance, intercom, and network system integrations. Work with RCG customer service team to troubleshoot and support escalated client issues to resolution. Collaboration & Growth. Partner with internal departments (sales, project management, engineering, and service) to deliver high-quality outcomes. Identify opportunities for account expansion and upselling services. Support the development of scalable processes for managing large portfolios of sites nationwide. Qualifications 5+ years in technical account management, sales engineering, or related roles in low-voltage, security, telecom, or building technology industries. Experience managing multi-site, multi-state accounts (preferably in real estate, construction, or building technology). Proficiency with Bluebeam and construction takeoffs required. Hands-on knowledge of access control, camera systems, networks, and related technology. Strong organizational and project coordination skills with ability to handle complex national rollouts. Excellent communication and relationship-building skills. Willingness to travel nationally as needed. Job benefits: Dental insurance Health insurance Paid time off Retirement plan Vision insurance

About the Company AnA Sourcing, LLC is a woman-owned, minority-owned small business dedicated and specializing in the sales of Industrial, Safety and MRO (Maintenance, Repair & Operations) items across a broad and distinguished government customer base. Since our inception in 1990, we have provided value and service to both federal and local government agencies, prime contractors, OEMs (original equipment manufacturer), and other commercial businesses. The cornerstone to our longevity and success is the steadfast belief in outstanding customer service and professionalism throughout the sales process. From the ease of quoting to your receipt of goods. Job Brief We are looking for an experienced Sales Account Manager to join our Sales Department. You will act as a liaison between our sales team and our clients, ensuring customer satisfaction. As a Sales Account Manager, you will work with government agencies and prime contractors to help supply the items and materials needed to complete their projects. This will be achieved by working with these companies to become a supplier and completing bid opportunities. In this role, you should showcase excellent communication and negotiation skills. You should also act proactively to address clients' needs and facilitate the sales process from beginning to end. This is an inside sales position working in an office setting. Ultimately, you should contribute to an increase in sales and maintain our company-client relationships at a high standard. Hours are 8:00 am to 5:00 pm with an hour lunch. Salary will be between $40,000 - $50,000 plus commission and bonuses. Potential annual income can range between $80,000 to $150,000. *This is an in-office position* Responsibilities Manage key government accounts Act as the point of contact for clients Prospect for new business by cold calling potential customers. Resolve problems and handle complaints in a timely manner Identify new potential customers Provide quotes to customers Keep track of current orders and backorders Establish best practices Monitor and report on sales performance analytics Suggest innovative ideas to increase sales and improve customer experience Benefits - 401(k) with Company Match - Health Insurance - Paid Time Off - Fitness Reimbursement Program

My client is seeking a Sales Account Manager in the Pennsauken, NJ area.We are looking for a Sales person to farm our existing client database offering additional products or expanding to additional locations within multi state clients. COMPENSATION: $65,000 - $75,000 base salary + quarterly commissions LOCATION: Pennsauken, NJ SCHEDULE: 4x10 hour days (Monday -Thursday) - No Fridays! (Other than incoming calls, this is a Sales position) MUST HAVE: High school diploma or equivalent; college degree preferred MUST HAVE: 3+ years of proven experience in customer service or a related field STRONGLY PREFERRED: High School and college athletes ready to bring that drive to their professional lives RESPONSIBILITIES: - We are seeking a motivated Sales Representative to grow revenue by expanding relationships with existing clients. This role focuses on identifying opportunities within current accounts-such as additional locations or complementary product needs-rather than cold-calling new businesses. The ideal candidate will be proactive, consultative, and skilled at uncovering client needs to deliver tailored solutions - Manage and nurture relationships with existing customers to ensure satisfaction and retention Identify opportunities for additional product sales within current accounts, including new locations or departments - Conduct regular account reviews to understand client needs and recommend solutions - Collaborate with internal teams to ensure timely delivery and exceptional customer service - Maintain accurate records of interactions, opportunities, and sales activities in CRM - Achieve or exceed sales targets and performance metrics - Proven experience in B2B sales, account management, or related field - Strong communication and relationship-building skills - Ability to identify growth opportunities within existing accounts - Self-motivated with excellent organizational skills EDUCATION AND EXPERIENCE: - High school diploma or equivalent; college degree preferred - 3+ years of proven experience in customer service or a related field - High School and college athletes ready to bring that drive to their professional lives please apply - Proven experience in B2B sales, account management, or related field - Strong communication and relationship-building skills - Ability to identify growth opportunities within existing accounts - Self-motivated with excellent organizational skills Benefits: - Competitive salary - Health, dental, and vision insurance - 401k Profit Sharing Plan - Paid time off and holidays - Collaborative and inclusive work environment #JDP

Personal Lines Advisor Compensation: $75,000-$80,000 annually + Bonus Opportunity Work Setup: Onsite, Monday-Friday, 8:00 AM - 4:30 PM (Allentown, PA (Training) → Transition to Nazareth, PA Office post training) Avenica partners with a longstanding, people-first insurance organization that has been helping individuals, families, and businesses protect what matters most for over 65 years. This team is known for its exceptional customer service, commitment to education, and dedication to building long-term relationships-not just selling policies. This is an opportunity to join a trusted and community-focused insurance agency as a Personal Lines Advisor. You'll be responsible for servicing existing clients, managing renewals, and helping clients navigate their personal insurance needs with clarity and confidence. How You'll Drive Impact As a Personal Lines Advisor, you'll play a key role in maintaining strong client relationships and ensuring every policyholder feels informed, protected, and valued. You'll manage renewals and rewrites, handle client requests, and identify opportunities to add value through additional coverage or savings. Key Responsibilities: Handle existing clients' processes, renewals, and rewrites with accuracy and care. Provide exceptional in-house customer service and respond promptly to client inquiries. Educate clients on coverage options, technology tools, and ease of doing business. Review renewal policies for accuracy and rate changes; research savings alternatives if renewal increases exceed 15%. Identify opportunities for cross-sells and up-sells and coordinate with the Personal Insurance Producer. Maintain accurate records in AMS360; document all client communications and carrier interactions. Assemble applications, appraisals, and required materials for policy issuance. Monitor renewals, cancellations, and reinstatements to ensure seamless client service. Process and document mail, downloads, and policy updates daily per agency standards. Follow agency E&O guidelines and maintain orderly, up-to-date electronic files. Support special projects or process improvement initiatives as assigned by management. About You You're a relationship builder and problem solver who takes pride in delivering an exceptional client experience. You value accuracy, communication, and professionalism, and you're looking for a long-term opportunity to grow within a respected insurance organization. Qualifications: 3+ years of experience in personal lines insurance or a similar role. Active Property & Casualty License (or willingness to obtain within 45 days of employment). Strong understanding of personal lines underwriting, coverage, and client service. Experience with AMS360 and Microsoft Outlook preferred. Detail-oriented with excellent communication and data-entry skills. Self-starter with strong organizational and follow-up abilities. Why This Opportunity? This position offers the chance to make a meaningful impact while growing your career within an established, supportive organization. You'll work alongside experienced professionals who value mentorship, collaboration, and community involvement. Benefits Include: Competitive salary with bonus potential. Health, dental, and life insurance. 401(k) with company match. Paid holidays, vacation, and sick time. Company-sponsored outings and team gatherings. Support for licensing and professional development.

Account Executive / Marketing Manager, Hospice BAYADA Home Health Care is seeking an Account Executive/Marketing Manager to develop and manage relationships with referral sources in the community to promote BAYADA Home Health Care services and help expand our Hospice services. This position requires an individual who is highly motivated, results driven, and able to develop and build strong, lasting relationships. Are you looking for an exciting opportunity in one of the fastest growing areas of healthcare that will allow you to make a difference in people's lives while you grow your career? We are BAYADA Home Health Care, a leading home health care company, and we want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. Territory: Delaware and Chester Counties, PA Responsibilities for a Marketing Manager/Account Executive: Generating referrals for in-home hospice services by building relationships with physicians, long term care, independent and assisted living facilities and other community resources. Conduct market analysis; develop sales strategy, goals and plans. Conducting sales calls, and evaluating results and effectiveness of sales activity. Support business development activities and help establish strong relationships with new and existing referral sources. Qualifications for a Marketing Manager/Account Executive: Minimum of a Bachelor's Degree. At least two years recent sales experience in the health care industry, preferably in hospice Formal sales training. Proven ability to develop and implement a sales and marketing plan. Evidence of achieving referral goals within the market. Excellent planning, organization and presentation skills are critical. The ideal candidate will have established healthcare contacts and be able to readily network in the community. Why you'll love BAYADA: BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business. Check out our blog: Newsweek's Best Place to Work for Diversity Newsweek's Best Place to Work for Women Newsweek's Best Place to Work (overall) Newsweek's Best Place to Work for Women and Families Glassdoor Best Places to Work Forbes Best Places to Work for Women Paid Weekly Mon-Fri work hours AMAZING culture Strong employee values and recognition Small team at a local office Growth opportunities BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program To learn more about BAYADA Home Health Care benefits, As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here . BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary . It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets. YOU WILL BE: At Neiman Marcus, we are committed to delivering a best-in-class luxury experience through exceptional service, curated product, and personalized relationships. We are seeking a Sales Manager who will be responsible for the sales experience of the Neiman Marcus King of Prussia Jewelry department , facilitating partnerships across functions, driving team towards goals, and leveraging team skills to build a customer-driven sales experience, all while being a steward of Neiman Marcus. WHAT YOU WILL DO: Drive towards the achievement of maximum sales and growth following company vision and values in partnership with other functional leads for department Oversee all aspects of merchandise and communications with merchant and vendor partners (e.g., presentation, returns, and damages) Contribute to strategic goals for the store and set priorities by department Review business with applicable Buyers for department and discusses action plans to produce positive results Establish plans and strategies in partnership with Client Development Lead(s) Develop understanding of and analyze internal and external customer behaviors, trends, and preferences, adjusting processes and standards accordingly (e.g., focus programs) Plan and complete departmental budgets and ensures guidelines are being followed to minimize operating expenses and maximize revenue Support audit compliance to enforce department and stockroom controls, as applicable Manage people, product and placement, and sales promotion within department WHAT YOU WILL BRING: 3-5 years of experience in luxury retail, business strategy, planning, or sales operations-preferably within a high-performing, client-centric environment Deep understanding of luxury service standards and the business of clienteling Strong analytical skills with a proven ability to translate data into insights and action Proficient in Excel and retail reporting tools Highly organized, self-directed, and comfortable in a fast-paced, evolving environment Strong communication and partnership-building skills, with a collaborative and solution-oriented mindset Discreet and professional with the ability to support elite sellers and clients YOUR LIFE AND CAREER AT NEIMAN MARCUS: Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount SALARY AND OTHER BENEFITS: The [starting salary/hourly rate] for this position is between [$75,000-$90,000annually]. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. [This position is also eligible for [bonus] [long-term incentive compensation awards].] Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation.

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. This position will work closely with all sales, service and operations partners to serve as the focal point for existing big and elite advisor plan clients and their financial advisors. Responsibilities include relationship management for these plan accounts and financial advisors ensuring a successful service experience, product enhancements and plan retention. Providing consultative advice and support as a dedicated contact to ensure execution of coordinated strategies to support the plan client and their financial professional. Promote plan retention via ownership, troubleshooting and problem resolution resulting in the prevention of escalated service issues associated with assigned accounts. Section 2: Job Functions, Essential Duties and Responsibilities * Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. * The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. * Consistently demonstrate a superior level of proactive client focus and team work. * Leverage industry knowledge to promote client satisfaction, leading to retention and organic growth. * Develop strong working relationships with daily client contacts. * Provide ownership for the resolution of issues escalated by clients and financial professionals. * Act as an internal advocate for clients and financial professionals by coordinating with internal Ascensus departments. * Review existing book of business to identify plan retention and create strategy for non-elite advisors. * Develop relationships with C-level decision makers for assigned accounts to develop education and communication strategies. * Cross-sell revenue opportunities, educate financial professionals/plan sponsors regarding, products, processes and services. * Compile data, track communications, escalations and offer solutions to enhance the Ascensus experience by optimizing plan design and promoting product features and services. * Lead and/or participate in projects that create additional value for existing relationships. * Compile and analyze data associated with clients and financial professionals and conduct outreach activities including call campaigns to build/strengthen existing relationships and gain share of wallet. * Maintain proficiency with multiple partner products and Ascensus' proprietary products to effectively manage key relationships across these platforms. * Maintain proficiency with regulatory, financial, accounting, service, operations and compliance aspects of the relationship management function Supervision * N/A Section 3: Experience, Skills, Knowledge Requirements * Bachelor's degree in business or related fields, or equivalent work experience * Minimum of 7 years' experience in retirement services industry or related field is preferred * Minimum of 5 years' prior experience with direct client/client equivalent relationships within a financial services administrative environment * Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred * Ability to work independently as required, but also work within and contribute to maintaining a highly-cohesive team environment * Excellent analytical and problem solving skills * Ability to work with a high level of independence * Must be detail oriented and be able to produce high quality work within tight time constraints * Ability to make sound business judgments while effectively balancing client needs and organizational considerations * Excellent written and oral communication skills, including group presentation experience. * Proficiency with Microsoft Office products including Excel, Word and PowerPoint * Ability to coordinate and run meetings attended by senior-level personnel in both internal and external environments * Demonstrated project management skills * Ability to travel as required Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").

About the Company Relay Network is the innovator of the new B2B channel designed for businesses to create more valuable customer relationships. Our HIPAA-compliant, personalized channel combines the timeliness of SMS with the multifaceted experience of scrolling feeds. By delivering exactly what customers need, when they need it, in a familiar format, we help organizations guide customers through dynamic journeys that support key customer actions within critical moments such as onboarding, care management, and adherence. Recognized by the top industry analysts, Relay serves more than 100 industry-leading clients and more than 60 million end users across numerous verticals, including healthcare, financial services, and life sciences. Located in the Greater Philadelphia area, Relay is ranked one of the Top Workplaces by The Philadelphia Inquirer and prioritizes building dynamic, harmonious teams. Relay doesn't look for people who simply fit in, we look for individuals who continuously shape who we are. Duties & Responsibilities Responsible for managing Relays targeted strategic banks which include the top 50 Retail Banks, top Credit Unions, and large regional Banks with AUM over $20B in assets. Heavy focus on opening new greenfield accounts and cross selling into other Banks/FI's where Relay has existing relationships. Partner with internal resources to manage the entire end-to-end sales process, from lead generation via a BDR team to pipeline management through deal execution. Achieve budgeted ARR revenue goals for the business while operating within policies/procedures. Responsible for meeting and exceeding revenue objectives for new business and the expansion of existing accounts where applicable. Collaborate within Leadership to secure, retain, and grow accounts. Represent and recommend Relay for key trade shows and industry conferences. Represent the company as a leading solution provider and partner. Identify and anticipate the needs to clients through discussions of their objectives and strategies. Critically evaluate sales opportunities and make decisions about the core value of the business potential. Selling on value and ROI. Maintain and communicate an accurate pipeline and sales forecast. Proactively builds, enhances, and maintains effective relationships with potential and existing clients to ensure a high level of customer satisfaction, retention, and increase sales and revenue profitability. Lead the development of pitches, capabilities, presentations, strategic and tactical ideas, and proposals. Identify, develop, and cultivate relationships with senior level (C-level and VP/Director level) clients and be able to simultaneously nurture existing relationships to drive renewal business. Maintain up to date information on industry trends and the competitive landscape. Indicators of Success The ideal candidate will be a tenacious individual who embraces the start-up mentality and the agile work atmosphere of a growth-oriented organization. Ultimate success will be measured by delivering on commitments, exceeding goals, and achieving both with integrity and respect for co-workers. In addition, the candidate will have: Executive level relationship building skills Excellent communication skills including written, verbal, and listening skills A self-starter mentality Relevant Experience 8+ years of proven software sales experience, at least 5 years Enterprise Sales specifically in Financial Services/Banking Demonstrated success working directly with Financial Services/Banking organizations especially in the Retail, SMB, or Credit Card divisions Strong knowledge and understanding around Financial Services/Banking Strong strategic account planning experience Demonstrated ability to develop business relationships and opportunities through relationship building and influence at the C-level Consistent achievement of year over year quota attainment Experience in comprehending and delivering ROI/business case Must have an entrepreneurial spirit; this is an opportunity to drive and deliver business in a rapidly growing sales organization that offers unlimited earning potential Strong industry selling experience Strong client-facing skills Proven track record of closing multi-decision maker, seven-figure enterprise software deals

The Klick Group-comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures-is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do. About our Client Services Craft Our Client Services craft leads client partnership, strategic stewardship, and operational excellence across the life sciences landscape. We guide clients through complex challenges, orchestrate cross-functional collaboration, and ensure every program aligns to brand objectives while delivering measurable impact. Job Description The Senior Account Director leads key client relationships, oversees large-scale programs, and drives account growth by providing strategic guidance and exceptional delivery. This role partners closely with internal teams to ensure flawless execution, regulatory alignment, and a consistently strong client experience. The Senior Account Director builds trusted relationships, identifies opportunities to bring value, and ensures the work reflects Klick's high standards. What You'll Do: Lead cross-functional teams to deliver programs that meet regulatory, operational, and brand expectations Manage project execution to ensure processes are followed and deadlines are met with precision Oversee account financials, including budget management, forecasting, and scope alignment Identify opportunities for organic growth and contribute to account planning Ensure all communications and deliverables reflect Klick's standards and elevate the client experience Qualifications Required: 8+ years of client service experience in the advertising industry 3+ years of pharmaceutical or healthcare advertising experience Experience managing a $3M+ book of business Proven ability to build and grow relationships at the Associate Director/Director level Strong financial acumen, including scope development and budget oversight Strong presentation and communication skills Desired: Launch experience in pharma or healthcare Experience leading client meeting intake, agenda development, follow-ups, and recaps Ability to translate client feedback, prioritize changes, and guide internal teams Understanding of US pharmaceutical/healthcare marketing regulations Comfort and enthusiasm for integrating AI into workflows University degree required; MBA a plus Additional Information All your information will be kept confidential according to EEO guidelines. Our Commitment to Inclusion Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us. Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at ***************** and we will work with you to meet your accessibility needs and ensure you have a positive experience.

Job Requirements Our purpose is to help a billion people find the right job! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal! Phenom is looking for an experienced and motivated Enterprise Sales Director, to join our team. The Sales Director, Enterprise will be responsible for driving sales growth and achieving revenue targets for the organization. This position will be responsible for developing and executing sales strategies, and building relationships with prospective clients. What You'll Do * Develop and execute sales strategies to meet revenue targets * Identify and prioritize, and build relationships with key customers * Analyze sales data and market trends to opportunities * Prospect and qualify leads through cold calling and networking * Conduct product demonstrations to showcase value proposition * Lead contract negotiation and close deals * Maintain accurate and up-to-date records of sales activities, opportunities and client interactions What You've Done * 5+ years of SaaS Platform Sales experience (preferably selling HR, HCM, or Talent Experience Management technology) * Strategic, executive level relationships with HR, HRIS, and IT teams in Enterprise organizations * Experience navigating complex sales cycles * Strong communication and interpersonal skills * Comfortable with sales tools like Salesfoce, Clari, and Outreach Benefits We want you to be your best self and to pursue your passions! * Health and wellness benefits/programs to support holistic employee health * Flexible hours and working schedules, as well as parental leave for new parents * Generous vacation policies and holiday time off * Growing organization with career pathing and development opportunities * Tons of perks and extras in every office and even to those who work remotely! Salary * Expected salary range $90,000 - $150,000 Please note the Salary range is subject to change in the future in accordance with Phenom's policies Diversity, Equity, & Inclusion Our commitment to diversity runs deep! Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer taking collective action to build a more inclusive environment where every candidate and employee feels welcomed. #LI-DS1 #LI-REMOTE

Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a Client Service Account Manager in Healthcare Payments, you play a crucial role within a team that directly influences revenue retention and growth. Your responsibilities include managing and fostering relationships with healthcare provider accounts in the Healthcare Payment sector. Job responsibilities Manage midmarket clients with $100M to $2B in top line revenue, ensuring the health and satisfaction of customer relationships. Serve as the main contact for clients, facilitating strategic and operational business activities. Develop strong relationships with client leads and executives/C-suite. Support revenue growth through business reviews, strategic account plans, and solution demonstrations. Prepare and process customer orders and contracts to expand services or deliver new hardware. Demonstrate a thorough understanding of InstaMed solutions and ensure successful utilization and drive adoption of those solutions across the territory. Partner with JP Morgan bankers and treasury management officers to manage customer relationships and identify joint sales opportunities. Conduct outreach to communicate changes or new offerings that impact customer relationships. Identify potential risks to customer retention and serve as the escalation point for issue resolution. Maintain accurate customer account information, opportunity pipeline data, and documentation of activities. Be willing to travel nationwide up to 20% of the time Required qualifications, capabilities, and skills: 5 + years of proven success in a revenue-generating role 5 + years of experience within healthcare, health-tech, and merchant services Excellent people skills and ability to build relationships with customers. Sound judgment in setting customer expectations and managing sensitive customer situations. Excellent organizational skills in daily task management and follow-ups. Preferred qualifications, capabilities, and skills: Healthcare Revenue Cycle, Financial Services, Banking & Treasury Experience. Bachelor's degree or higher

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. ***Must be located in IL,MN,MI** **Overview of the Role** PagerDuty is seeking an Strategic Growth Account Executive with experience selling SaaS products to Enterprise accounts. In this role, you will report to a Regional Sales Director. We are seeking a dynamic sales professional who not only embraces technology but also knows how to excel while doing it! We're on the lookout for someone with a consultative sales approach, a proven knack for driving sales growth, and the ability to captivate a tech-savvy audience. In this role, you will exhibit all the characteristics associated with a high performance sales culture, specifically leading and managing a pipeline of new business expansion opportunities within our existing accounts to deliver results against sales targets. Your territory will consist of strategic Global 2000 accounts and focused on approximately 6 accounts. You will need to have the ability to go wide within accounts to align our operations cloud story to different stakeholders (multi-product catalog). As a customer-centric organization, PagerDuty places immense value on delivering exceptional sales experiences. Your mission will be to go above and beyond, ensuring our customers receive nothing short of the finest sales journey imaginable. This isn't just a job-it's an opportunity to showcase your sales prowess, leverage your tech-savviness, and inject your vibrant personality into every interaction. Join PagerDuty and be a part of a thrilling sales adventure where you'll thrive, have fun, and make a significant impact! **Key Responsibilities:** **Value Selling- focus on highlighting the unique PD value and benefit our products and services can provide to a customer. It goes beyond just features and price, emphasizing the impact and solutions that address the customer's specific needs or challenges** + Possess a deep understanding the problems and focus areas of your stakeholders and effectively communicating the technical wins and strategic business outcomes we can align to and drive with a PagerDuty partnership + Develops strategic plans that anticipate and address customer needs and preferences based on competitor knowledge and industry trends + Identifies long-term strategies to grow accounts by aligning with our customers Big Problems and objectives **Sales Effectiveness- Establishing, overseeing and maintaining genuine connections with customers** + Negotiate positive business outcomes with existing customers for PagerDuty + Managing and closing complex, multi-product sales cycles for Fortune 500 accounts + Conducts consistent and effective conversations with the senior-level executives (SVP+) to garner interest and support for new initiatives + Strong presentation skills verbally and visually by customizing content and slides to an internal or external audience; Shares information with customers to build credibility, show integrity, and highlight the value of PagerDuty; and tailors presentations to suit the audience's level and interests. + Encourages positive conversations between existing customers and sales teams, leading to solutions aligned with the customer's strategic vision. **Sales Execution- Ensuring that one's own and other's work and information are complete and accurate; careful preparation for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled to contribute to PagerDuty's long-term strategic initiatives** + Planning - Mapping out your territory assignment, priority account targets and working with your greater support team to drive an effective territory strategy + Utilize historical data and market trends to provide accurate forecasts to management + Prospecting - leveraging our Marketing, Alliances, BDR programs to develop a point of view and approach to opening net new logo opportunities with a specific focus on Executive level alignment + Create effective strategies and qualify opportunities within accounts, including plans for winning business for PagerDuty + Documenting key qualification details, including use case, purchase timeframes, and next steps (MEDDICC & COM Framework) + Proactively engages internal resources and partners at the right time and in the right manner in order to move the sales process forward throughout their accounts. **Basic Qualifications** + 12+ years field sales experience, preferably in software sales / SaaS sales + 6+ years of experience expanded into new areas of existing accounts + Strategic Account Management experience with Fortune 500 companies + Experience selling to C-level executives + Sold in a multi-product selling environment before + Travel expectations around 30% **Preferred Qualifications** + Effective time management, complex deal management, account planning, and analytical skills + Consistent track record of exceeding sales targets + Self-sufficient with the ability to work independently and collaboratively + Previous Sales Methodology training (e.g. MEDDIC, SPIN, Command of Message, Challenger Sales) The base salary range for this position is 160,000 - 185,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

Full-time Description Pavone Group is a fiercely independent agency collective including quench, Pavone, Varsity, WildFig, Hooch, east|west, Market Street Trust, Leap, and Vigor all united by a shared belief in creative bravery and people-first culture. We move fast, think boldly, and celebrate curiosity, collaboration, and craft. Core Values: Respect. Innovation. Passion. About the Role We're looking for a sharp, collaborative Account Strategist to join Pavone Group by supporting our quench agency accounts. In this mid-senior level role, you'll help guide brand strategy and campaign execution for clients who love bold, insight-driven work. You'll be the bridge between great strategy and great creative as someone who listens deeply, asks smart questions, and connects the right people and ideas to move work forward. You'll lead marketing plans, collaborate across disciplines, and strengthen long-term client relationships that drive meaningful results. You don't need to have all the answers - but you know how to find them. What You'll Do Partner with clients and teams to develop smart, actionable marketing strategies. Listen for what's not being said and identify information gaps, clarify client needs, and bring the right internal partners together to find answers. Translate insights into briefs that inspire innovative creative work. Manage day-to-day client relationships and lead key meetings and presentations. Work with project management to scope, plan, and deliver campaigns on time and on budget. Collaborate across disciplines of Strategy, Creative, Planning, and Communications to bring ideas to life. Identify opportunities for growth and help shape the future of your clients' brands. Requirements 4-7 years of agency experience in strategy, account management, or marketing. Strong understanding of business and brand strategy with the ability to translate goals into actionable plans. Excellent client relationship skills, personable yet professional, able to earn long-term trust and navigate challenging conversations with empathy and clarity. A strategic mindset that's grounded in curiosity, data, and collaboration. Ability to manage multiple projects in a fast-paced environment. Bachelor's degree in Marketing, Communications, or a related field. Travel This position requires travel that, at times, could be up to 50% of the time, primarily for client meetings, presentations, and internal collaboration across Pavone Group office locations. Website: pavonegroup.com |quenchagency.com Salary Description $90,000 - $120,000 annually, depending on exp.

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. UKG is seeking a highly motivated Enterprise Account Executive, who will be responsible for net-new logo sales in our S&D West business segment. While each AE owns a few upsell accounts, this is a true Hunter role. If you are a highly successful HRMS/Payroll salesperson and have followed the growing success of our company, then you know that we rarely have an opening in our sales ranks. Why? Because we hire only the best HRMS/Payroll Reps and arm them with the best products, support personnel, and tools to ensure long-term success with us. Now it's your turn for an opportunity to build your sales legacy: we are expanding our sales force and are looking for the very best to represent UKG. **About You:** - 5-7+ years proven success selling cloud/SaaS solutions to C level. HRMS/Payroll experience a strong plus. - Consistently exceed a $2 Million+ quota - 3+ years selling complex deals over $800K in ARR - Demonstrated experience building a territory and pipeline from scratch - Consistently execute a thoughtful, strategic sales process including internal business partners and executive engagement. Challenging? Yes! UKG expects a lot of our AE's and we provide a lot for our reps to succeed: - Tenured management who are skilled at guiding highly successful sales personnel - Seasoned Application Consultant team to assist with proposals, RFPs, and demos - Expert Technical Sales Support - Highly reference-able customer base with 96% customer retention with our hosted SaaS solution - Solid Sales Operations and Legal staff focused on helping process and close contracts quickly - Award-winning HRMS/Payroll, Talent Management, and Time and Attendance solutions, consistently outperforming our competitors' products - Software-as-a-Service solution for the growing number of companies relying upon SaaS benefits - Award-winning Implementation and Customer Support teams dedicated to bringing customers live in industry-record timeframes - A company culture that breeds and supports success at every level, putting our employees first! Rewarding? Absolutely! You will have confidence in the performance of the solutions you sell and also in the quality of service your customers will receive, ensuring your accounts will be satisfied with their decision to go with UKG. UKG offers generous escalating commission percentages, and club locations are luxurious. **Travel Requirement:** - 30-40% **Where We're Going:** UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! **Pay Transparency:** The base salary range for this position is $140,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of an industry leading total compensation package. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** . **Equal Opportunity Employer:** UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View **The EEO Know Your Rights poster (************************************************************************************************** ** UKG participates in E-Verify. View the E-Verify posters **here (******************************************************************************************** . ** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

If you excel at client-facing strategic account leadership, and thrive in a fast-paced, problem-solving environment, join our Strategic Partnerships team to drive customer-centric strategies and collaborate across JP Morgan to deliver tailored product solutions that meet our EHR clients' needs. As a Client Service Account Manager Vice President in Healthcare Payments, you will be part of the Strategic Partnerships Relationship Management team. You will be responsible for managing and growing relationships with some of the largest and most prestigious healthcare EHR customers. In this position you will have the opportunity to directly impact revenue retention and revenue growth. You are a self-motivated, proactive, results-oriented candidate who wants to excel and learn in an open, professional, and team-oriented environment. Job Responsibilities Manage large, high profile partnerships, ensuring the health and satisfaction of customer relationships. Maintain accurate customer account information, opportunity pipeline data, and documentation of activities. Serve as the Customer's primary healthcare payments business contact to help facilitate regular business activities that are both strategic and operational, deigned to promote value to ensure client satisfaction. Identify and build strategic relationships with operational and executive staff within your assigned partnerships to ensure the highest levels of efficient interaction. Partner with JP Morgan Bankers and Treasury Management Officers to stay connected on customer relationship across our lines of business. Develop strong relationships with client leads and executives/C-suite. Support Business Development activities which contribute to the achievement of the annual revenue plan including execution of regular Strategic Business Reviews, Strategic Account Plans, Customer Governance Calls and Solution Demonstrations. Identify upsell and new solution expansion opportunities within payments, banking and treasury to ensure revenue growth, and provide referrals as appropriate across the firm. Promotes adoption of InstaMed's solutions across your portfolio by identifying or promoting opportunities where InstaMed can offer value. Identify possible risk areas that could impact customer retention or damage the customer relationship and appropriately communicate and escalate internally in a timely and effective manner. Serve as a customer escalation point and help coordinate internal activities across various departments that result in a successful resolution for the customer. Prepare, deliver and execute customer Orders, Contracts, and Renewals to support retention and growth. Demonstrate a thorough understanding of InstaMed solutions, products and processes. Demonstrate a thorough understanding of customers EHR systems, and how InstaMed supports and integrates with systems. Required qualifications, capabilities, and skills 5 + years of proven success in a revenue-generating role 5 + years of experience within healthcare, health-tech, and/or merchant services Excellent people skills and ability to build relationships with customers. Sound judgment in setting customer expectations and managing sensitive customer situations. Excellent organizational skills in daily task management and follow-ups. Influence without direct authority Displays strong analytical and problem-solving skills. Proficient with building and delivering customer presentations, decks, and executive level summary notes and action items. Travel 25% Preferred qualifications, capabilities, and skills Healthcare Revenue Cycle, Financial Services, Banking & Treasury Experience. Bachelor's degree or higher Prior work experience in healthcare payment processing Demonstrates knowledge of healthcare patient accounting systems / practice management systems

If you are passionate about healthcare technology, supporting the needs of your customers, and have a strong desire to be a client-facing strategic account leader, we would love to speak with you about joining our team. As a Client Service Account Manager Vice President in Healthcare Payments, you will be part of the Relationship Management team responsible for owning and managing your own book of business consisting of some of our largest and most prestigious healthcare customers. Job responsibilities Serve as the Customer's primary healthcare payments business contact to help facilitate regular business activities that are both strategic and operational, deigned to promote value to ensure client satisfaction. Identify and build strategic relationships with operational and executive staff within your assigned accounts to ensure the highest levels of efficient interaction. Partner with JP Morgan Bankers and Treasury Management Officers to stay connected on customer relationship across our lines of business. Support Business Development activities which contribute to the achievement of the annual revenue plan including execution of regular Strategic Business Reviews, Strategic Account Plans, Customer Governance Calls and Solution Demonstrations. Identify upsell and new solution expansion opportunities within payments, banking and treasury to ensure revenue growth, and provide referrals as appropriate across the firm. Promotes adoption of InstaMed's solutions across your territory by identifying or promoting opportunities where InstaMed can offer value. Identify possible risk areas that could impact customer retention or damage the customer relationship and appropriately communicate and escalate internally in a timely and effective manner. Serve as a customer escalation point and help coordinate internal activities across various departments that result in a successful resolution for the customer. Prepare, deliver and execute customer Orders, Contracts, and Renewals to support retention and growth. Maintain and practice good Salesforce hygiene as it relates to customer account information and sales opportunities and pipeline. Maintain accurate and timely documentation of all activities relevant to the position. Demonstrate a thorough understanding of InstaMed solutions, products and processes. Required qualifications, capabilities, and skills 5 + years of professional work experience in a customer facing role. 3+ years of professional work experience in healthcare technology Display excellent people skills and ability to build relationships with customers and cross functional departments. Demonstrates sound judgment in setting customer expectations and managing sensitive customer situations. Influence without direct authority. Ensures a learned understanding of InstaMed's solution suite and articulate our value proposition. Displays strong analytical and problem-solving skills. Proficient with building and delivering customer presentations, decks, and executive level summary notes and action items Exhibits ability to be detail oriented and comfortable with researching and following written instructions to ensure necessary operational tasks associated with this role are completed timely and accurately. Proficiency in Excel, PowerPoint, and Salesforce Lightening. Preferred qualifications, capabilities, and skills Working knowledge of InstaMed solutions and processes. Prior work experience in healthcare payment processing. Bachelor's Degree or higher. Demonstrated knowledge of healthcare patient accounting systems / practice management systems i.e. Epic, NextGen, Meditech, Greenway, Cerner, etc. Proficient knowledge of healthcare revenue cycle. Experience with analytics tools and reporting using such tools as Salesforce reporting and Einstein Analytics.

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. **Overview of the Role:** PagerDuty is seeking a Strategic Account Executive to join our dynamic and customer-focused team! We are looking for a talented sales professional experienced in enterprise, multi-product SaaS software, who will uncover and close PagerDuty product and service opportunities. In this role, you will have the opportunity to drive new business and support our key strategic accounts by embracing PagerDuty's commitment to "Champion the Customer," and you will be responsible for delivering exceptional sales experiences by identifying challenges in customers' environments, and transforming those challenges into business-driven perspectives, while communicating the positive impact of resolving them. This role encompasses the overall success and sales performance of a defined account territory. **How You Impact Our Vision** You will be engaging, influencing, and fostering relationships with individuals at various levels within organizations, including individual contributors, mid-level management, and C-suite executives, to drive their digital transformation strategy with leading enterprise customers. Your role will involve: + Leading a cross-functional account team in developing and implementing detailed account plans/strategies to expand existing relationships and acquire new customers. This involves collaborating with teams such as Marketing, Solution Consulting, Customer Success, Business Value, BDRs, and Strategic Alliance teams. + Maintaining a keen focus on identifying challenges in customers' environments and developing a business-oriented perspective that motivates them to take action in addressing those challenges. + Generating revenue by selling, managing, and cultivating existing client relationships, and by selling to greenfield accounts. + Continuously connecting the dots within your account base to establish executive alignments, foster broad relationships, and engage with targeted teams and leadership. + Demonstrating the ability to navigate a hybrid business approach that combines a frictionless, transactional sales model with a strategic, large deal selling motion, depending on the situation. + Prioritizing opportunities and coordinating with your internal team to provide exceptional customer experiences and ensure 100% satisfaction. + Exceeding monthly, quarterly, and annual quotas. + Utilizing our sales methodology and processes effectively for lead management and sales forecasting. + Committing to pipeline generation and conducting thorough account research. **Basic Qualifications:** + At least 7 years of outside software sales experience, which includes 3 years of experience selling at Strategic and/or Enterprise in a multi-product, complex software environment (SaaS, IT infrastructure or similar industries preferred) + Able to demonstrate methodology to prospect and build pipeline independently and a demonstrated track record of hitting and exceeding sales targets + Experience leading large and complex sales cycles within Global 2000 Enterprises, with the ability to understand customers' needs and translate them into tailored solutions + Strong presentation, verbal, and written communication skills **Preferred Qualifications:** + Advanced knowledge around DevOps, IT Ops and Platform Engineering + Familiarity with MEDDICC and Command of the Message + Strong technical expertise, understanding of engineering culture, and the ability to connect with customers + Bachelor's Degree or higher is preferable The base salary range for this position is 160,000 - 185,000 USD (50/50 split). This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

Job DescriptionDescription: We're looking for a strategic, client-facing leader who can bridge bold thinking with flawless execution. As an Account Strategist at Pavone, you'll take the reins of several key client relationships by helping transition accounts directly from our President and representing the agency with confidence, clarity, and care. You'll collaborate across creative, communications, and analytics disciplines to deliver integrated, insight-driven campaigns that move audiences and grow brands. You'll think strategically, lead collaboratively, and embody the polish and professionalism expected when engaging senior-level clients. We're seeking someone who thrives on cross-industry brand strategy, can quickly understand complex business challenges, and brings ideas to life through creative collaboration. WHAT YOU'LL DO Strategic Leadership Partner with clients to define brand vision, marketing strategy, and key business goals. Lead the development of insight-driven strategies that connect creativity and commerce. Translate complex client challenges into clear, actionable plans and inspiring creative briefs. Collaborate with senior leadership to evolve client portfolios and identify growth opportunities. Client Partnership Serve as the primary point of contact for assigned accounts, building deep, trust-based relationships. Represent Pavone with professionalism and polish in executive-level client meetings. Anticipate client needs and proactively identify strategic opportunities. Ensure client objectives and agency deliverables remain aligned throughout all phases of engagement. Execution & Collaboration Work cross-functionally with Creative, Communications, and Project Management teams to deliver integrated work that meets the highest standards. Guide day-to-day account operations including project scoping, scheduling, and resourcing. Review and approve briefs, presentations, and deliverables to ensure accuracy and strategic alignment. Financial Stewardship Manage account profitability, scope, and forecasting to maintain strong financial performance. Contribute to business development and new-business pitches as needed. Requirements:What You Bring 5-8 years of experience in account strategy or client services within a marketing or advertising agency. Strong understanding of brand development, campaign planning, and cross-channel marketing. Excellent communication and relationship-building skills - comfortable engaging senior clients and internal leadership. Proven ability to balance strategic vision with tactical execution. Bachelor's degree in Marketing, Communications, Business, or a related field. Healthcare marketing experience is a plus, but not required. Travel Requirements: Travel is required as needed for client meetings, presentations, and collaboration across Pavone Group offices, estimated at 30-40%. Why Pavone Group Pavone Group is a fiercely independent collective of agencies including Pavone, quench, Varsity, WildFig, Hooch, east|west, Market Street Trust, Leap, and Vigor all united by creative bravery and a people-first culture. We believe the best work comes from curiosity, respect, and collaboration. You don't have to have all the answers, just the drive to find them. Core Values: Respect. Innovation. Passion. Learn more: pavonegroup.com | pavone.net EQUAL OPPORTUNITY EMPLOYER Pavone Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, or any other legally protected status.