Neuroscience Account Manager - Psychiatry - Phoenix East, AZ
Senior account manager job in Phoenix, AZ
Territory: Phoenix East, AZ - Neuroscience - Psychiatry
Target cities for territory are Phoenix and Scottsdale - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Fountain Hills to Tucson Estates, Tanque Verde, and South Tucson. Apache Junction, Florence, San Tan Valley, and Oracle to Paradise Valley, Scottsdale, Tempe, Maricopa, and Stanfield.
SUMMARY:
Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!
As a Neuroscience Account Manager, you lead the promotion of our psychiatry portfolio to Psychiatrist and Institutional Accounts such as community mental health centers and hospitals, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Neuroscience Account Managers are adept at executing against the toughest commercialization challenges in today's rapidly changing environment and must demonstrate strong capability in the following areas:
ESSENTIAL FUNCTIONS:
Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance.
Selling - Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior.
Customer Development - Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management.
Local Market & Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities.
Reimbursement - Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources.
Pharmaceutical Environment/Compliance - Ability to apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products.
REQUIRED EDUCATION, EXPERIENCE and SKILLS:
Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university
4+ years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience
Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually
Self-starter, with a strong work ethic and outstanding communication skills
Demonstrated skills at building and maintaining professional relationships with key customers, office staff and others in the customer influence network
Must be computer literate with proficiency in Microsoft Office software
Must live within 40 miles of territory boundaries
Driving is an essential duty of this job; must have a valid driver's license with a safe driving record that meets company requirements
Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck
PREFERRED EDUCATION, EXPERIENCE AND SKILLS:
Prior experience promoting and detailing products specific to CNS/neuroscience including: depression, schizophrenia and bipolar disorder
Documented successful sales performance
Ownership and accountability for the development and execution of fully integrated account plans
Strong analytical background, and experience using sales data reporting tools to identify trends
Experience in calling on customers at a variety of call points, including offices, community mental health centers and hospitals
Sales experience with buy & bill/injectable products
Experience in product launches
Previous experience working with alliance partners (i.e., co-promotions)
Strong leadership through participation in committees, job rotations, panels and related activities
TRAVEL:
Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner.
The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate's geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $125,000 - $145,000 and eligibility for a sales incentive target of $39,000. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis.
Account Executive
Senior account manager job in Phoenix, AZ
Love closing deals
and
making a difference? Are you a driven sales professional ready to empower small businesses to thrive? 📈 Do you want to help small businesses grow, compete, and succeed in today's fast-moving market? 🏙️ Then this position might be for you. After a 3 month training period, you will have the opportunity to earn $100,000+. Current Account Executives at CardFlight have a proven track record of exceeding their targets.
We're currently looking for an Account Executive to join our Inside Sales Team and contribute to the growth of our SwipeSimple Connect product. The ideal candidate for this position will be on the front lines helping local business owners streamline payments, boost revenue, and modernize their customer experience with our cutting-edge CRM and Payment Procession Solution. You'll turn everyday transactions into lasting relationships-understanding the needs of small businesses and presenting passionate business owners with our software's value.
📍Location: Greater Phoenix, AZ area. This position is primarily remote, but you will be expected to work in person alongside your manager and colleagues in Chicago, IL up to 3 times per year on dates determined by the company.
The ideal candidate will have cold outbound sales experience, excellent communication skills, and a "go-getter" attitude-payments experience, other services to small-to-medium size businesses (SMBs), and an understanding of the payments industry is preferred but
not
required. You will report to the Head of Inside Sales. This is a full-time, non-exempt position and employment is contingent upon a successful background check. Upon hire, you'll participate in an in-person onboarding during your first week and receive a set schedule based on business needs. We provide a clear path for advancement, including a structured 3-month ramp-up plan, and offer company equity to reward your success and align your growth with ours.
What You'll be Responsible for:
Outreach to Leads: Respond to inbound leads and perform outreach to leads generated by various channels and campaigns including cold calling, email campaigns, social media, and digital advertising.
Customer Engagement: Serve as the initial point of contact for prospective customers, understanding their business needs and effectively communicating how our credit card processing solution can address those needs.
Product Demonstrations: Conduct engaging and informative product demonstrations to prospective clients, showcasing the features and benefits of our software.
Sales Process Management: Manage the entire sales process from lead qualification to closing, ensuring a seamless and positive experience for the customer.
Relationship Building: Develop and maintain strong relationships with potential customers, acting as a trusted advisor and point of contact throughout the sales cycle.
Sales Reporting: Maintain accurate and up-to-date records of sales activities, opportunities, and customer interactions in the CRM system.
Collaboration: Work closely with the marketing and product development teams to align sales strategies with business objectives and customer feedback.
Market Insights: Stay informed about industry trends, competitor activities, and emerging technologies in the payments space to effectively position our software.
What You'll Bring To The Table
Education: Bachelor degree or equivalent, preferred but not required
Experience: 1-2+ years of sales experience, preferably in SMB software sales or the payment industry
Preferred Skills:
Proven ability to meet and exceed sales targets.
Excellent communication, negotiation, and presentation skills.
Proficiency with CRM software and sales tools.
Strong organizational skills and attention to detail.
Attributes:
Self-motivated and driven to succeed.
Ability to work independently and as part of a team.
Positive attitude and high energy level.
Ability to quickly learn and adapt to new technologies and sales strategies.
Why You'll Love Being A Part Of Our CardFlight Team
Location-neutral work environment
Home-office equipment stipend
Employee Engagement (Lunch & Learns, team building events)
Learning & Development culture
Comprehensive health benefits
Competitive compensation and company ownership/stock options
And more!!
Our signature product, SwipeSimple, is used by 125,000+ small businesses across the country. SwipeSimple is a software solution that enables small businesses to accept payments seamlessly via phone, tablet or computer. SwipeSimple is sold through a partner network comprising financial institutions, merchant service providers, and independent sales organizations. The solution is also sold directly by CardFlight through SwipeSimple Connect.
If successful after your first 90 days, the annualized target cash compensation range increases to $100,000+, consisting of a base salary of $50,000, incentive compensation consisting of commission and bonus with an On-Track-Commission Earnings (OTE) target of $50,000, a target bonus of $5,000+,
plus
eligibility for inbound and Sales Associate sourced leads. In addition to competitive cash compensation, this position is also eligible for equity awards.
In your first 90 days, your annualize compensation will be $90,000 as a training period, consisting of a base salary of $50,000, incentive compensation consisting of commission and bonus with an OTE target of $35,000, and a target bonus of $5,000.
At CardFlight, we lead with respect for one another, our customers and business partners, vendors, and prospective employees. Our objective is to ensure CardFlight team members are passionate about the growth of our company, supported in their personal growth and development, and connected to their colleagues. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Client Solutions Partner
Senior account manager job in Mesa, AZ
EdgeCore Digital Infrastructure serves the world's largest cloud and internet companies with both ready-for-occupancy and build-to-suit data center campuses that are designed for density. Privately held and backed by committed equity to fund an aggregate amount of over USD $16.5 billion in development, EdgeCore enables hyperscale Client requirements by proactively investing in regions that provide the land and power necessary to support and scale AI and cloud technology. While working thoughtfully with the communities in which we do business, our data center campuses are built at scale to meet key performance specifications, safety metrics and sustainability objectives. EdgeCore has data center campuses in five North American markets with plans to expand. For more information, please visit edgecore.com.
Career Opportunity
EdgeCore is hiring our first Client Solutions Partner to own a hyperscale client relationship end-to-end. You'll be the bridge between operations, construction, engineering, and security teams - translating technical complexity into clear executive communication and ensuring a world-class client experience across our Mesa and Santa Clara campuses. You need deep data center operational knowledge-but your job is client partnership, not running the facility.
Reporting directly to the VP of Client Experience and based in Mesa, AZ with regular travel to Santa Clara, CA you'll own one hyperscale client relationship across those campuses. This isn't a support role-you're a strategic partner to both the client and EdgeCore leadership. What you build here becomes the foundation for how EdgeCore scales client experience across a growing hyperscale portfolio.
This role is dynamic and unpredictable. Last-minute client requests, after-hours incidents, surprise audits-it's all part of the job. If you thrive on variety, stay calm under pressure, and can navigate tough conversations with grace, you'll excel here.
Own day-to-day relationship for a hyperscale client across two campuses, engaging everyone from field technicians to C-suite executives
Deliver quarterly business reviews that demonstrate value and drive strategic conversation
Translate complex technical data into clear, executive-ready communications
Influence cross-functional teams and resolve conflict diplomatically
Advocate for the Client while balancing EdgeCore's operational priorities
Craft executive-ready communications during incidents with clear, calm messaging
Lead post-incident reviews and identify improvements proactively
Act as first escalation point, make real-time decisions during critical issues, provide after-hours or weekend support when required
Manage site vendors: landscaping, janitorial, pest control, gates, parking, building upkeep
Plan and execute client events: cookouts, site tours, VIP visits
Resolve unexpected issues that keep facilities running smoothly
Partner with Core Operations and Accounting teams with power billing activities
Track and report PUE, load factors, cost per kW
Ensure accurate client billing and resolve discrepancies with finance and operations teams
Develop SOPs, EOPs, operational runbooks, and RACI matrices
Define and document the Client Solutions Partner operating model to scale across EdgeCore's portfolio
Support Ready for Service (RFS) milestones for client expansions
Lead client onboarding: site tours, systems training, operational integration
Track contractual SLAs and KPIs across both facilities, address performance gaps proactively
Coordinate with legal/commercial teams on contract amendments
Your Experience and Qualifications
3-5 years hands-on data center operations experience, including power, cooling and controls systems.
3+ years managing hyperscale or enterprise client relationships in technical capacity.
Skilled in building trust and managing relationships across field technicians, clients, and executive stakeholders; adept at reading people, adapting communication, and de-escalating conflict.
Proven ability to stay calm and effective under pressure with an ownership mindset in dynamic environments.
Proficient in interpreting single-line diagrams across electrical, mechanical, controls, security, fire/life safety, and telecom systems.
Strong understanding of N+1 redundancy, EPMS/BMS/DCIM data, and data center power, cooling, and controls fundamentals.
Experience with interval meter data, capacity analysis, and load forecasting across multiple facilities.
Demonstrated multi-site client and stakeholder management, from daily operations through executive engagement.
Familiar with data center lease structures, SLAs, and KPIs (uptime, PUE, capacity utilization, cost per kW).
Experience with utility billing reconciliation, invoice validation, and cost allocation.
Skilled in interpreting lease agreements and managing SLA provisions, billable items, and service commitments.
Advanced Excel capabilities (pivot tables, financial modeling, data visualization).
Proficient in CRM, ticketing, and workflow platforms; PMP/CAPM certification preferred.
Ability to influence without authority, build scalable systems, and define “great” in new or evolving roles.
What We Offer
This is a full-time salaried position, including a performance-based annual bonus as well as equity compensation.
Base pay range: $140,000 - $175,000 annually depending on experience. This role currently requires in office or on-site presence four days per week at our Mesa, AZ location. Travel required up to 20%.
Based in Mesa, AZ (four days/week on-site required) with ~15-20% travel to Santa Clara, CA.
Medical, dental & vision insurance coverage.
Health & Dependent Care Flexible Spending Accounts (FSAs), Health Savings Account (HSA).
3 weeks of PTO annually, plus 11 paid holidays.
Company-paid life insurance & disability insurance.
Company sponsored employee assistance and discount programs.
401(k) retirement savings plan with a company contribution.
Compliance Account Manager
Senior account manager job in Phoenix, AZ
CANDIDATE MUST BE LOCATED IN PHOENIX, AZ OR THE SURROUNDING AREAS
The Compliance Account Manager (CAM) is a field-based role responsible for managing compliance performance, strengthening hospital relationships, and driving the successful execution of the RepScrubs Compliance Improvement Plan (CIP) across a designated U.S. region.
CAMs serve as the primary compliance partner for hospitals, national vendor teams, corporate accounts, and internal stakeholders. This role ensures consistent onboarding, behavioral improvement, vendor visibility, and operational alignment across facilities nationwide. The CAM helps protect existing business, drive expansion within health systems, and supports Sales with regional insights and reference-building.
Key Responsibilities:
· Lead Compliance Performance: Monitor, analyze, and improve compliance trends across assigned hospitals and health systems, using the RepScrubs Compliance Improvement Plan (CIP).
· Strengthen Hospital Partnerships: Serve as the primary account liaison for hospital leadership, ensuring consistent communication, alignment, and satisfaction.
· Drive Vendor Behavior Improvement: Support vendor teams with education, onboarding, and corrective action to improve compliance, visibility, and adherence to hospital requirements.
· Support Vendor Corporate Teams: Collaborate with major vendor partners in designated area to ensure vendor participation, accurate data collection, compliance tracking, and engagement at all RepScrubs locations in the region.
· Execute Field-Based Engagement: Conduct facility visits, compliance education, and performance reviews; identify risks, opportunities, and areas for operational refinement.
· Deliver Reporting & Insights: Present compliance trends, root-cause analyses, and recommendations to hospitals, health systems, and internal leadership.
· Partner with Sales & Growth Initiatives: Provide regional intelligence, success metrics, and reference-building to support Sales in renewals, expansions, and new opportunities.
· Ensure Operational Alignment: Coordinate with Customer Service, Operations, IT/Dev, Sales, and Compliance teams to resolve issues quickly and maintain seamless customer experience.
· Protect and Expand Business: Identify gaps in compliance, escalate risks early, and implement mitigation plans that strengthen partnerships and support long-term retention.
· Champion RepScrubs Culture & Standards: Maintain excellence in communication, documentation, professionalism, and customer advocacy across all interactions.
Qualifications:
· 3-5+ years of experience in account management, client success, healthcare operations, or a similar customer-facing role.
· Experience working with hospitals, clinical teams, or healthcare vendors is strongly preferred.
· Strong interpersonal skills with the ability to build trust and maintain long-term relationships.
· Excellent written and verbal communication skills, with confidence presenting to executive teams.
· Proven ability to interpret data, identify trends, and translate insights into actionable recommendations.
· Proficiency in Excel and data-tracking tools is required; experience with CRM platforms and reporting tools (PowerBI preferred).
· Strong organizational skills with the ability to manage multiple accounts, priorities, and deadlines.
· Demonstrated ability to resolve issues quickly and manage escalations professionally.
· Self-directed and highly reliable, with the ability to work independently in a field-based environment.
· Experience supporting process improvement or operational optimization initiatives.
· Ability to coordinate and communicate effectively across internal teams
· Personable, customer-focused, and able to navigate sensitive conversations with diplomacy and professionalism.
· High level of discretion, judgment, and accountability.
· Willingness to travel within assigned region, when required.
Locations and expectations:
This role is designed to be remote but requires occasional travel to the Corporate Office in Sanford, FL, as well as other locations within the designated area, on specified dates with advance notice.
Benefits:
· Medical
· Dental
· Vision
· Flexible Spending Account (FSA)
· Life Insurance
· Roth or traditional 401(k)
· NexGenEAP Wellness Program
· Personal Time Off (vacation)
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Director of MSP Sales
Senior account manager job in Scottsdale, AZ
We are seeking an experienced, high-performing Director of MSP Sales to lead and expand our Managed Services Provider (MSP) sales initiatives. This leader will be responsible for driving growth in IT Managed Services, fostering strategic partnerships, and expanding adoption of NICE CXone and other cloud-based customer experience solutions.
Responsibilities
Lead sales strategy and revenue growth for MSP and CXone.
Build, mentor, and scale a high-performing MSP sales team.
Drive new business development across mid-market and enterprise.
Strengthen client relationships and ensure long-term customer success.
Provide deep expertise in Managed Services, contact center tech, and CXone.
Collaborate cross-functionally to enhance offerings, marketing, and product strategy.
Qualifications
7+ years of experience in IT Managed Services sales, contact center solutions sales, or SaaS enterprise sales.
Proven track record of meeting or exceeding quota in a high-growth environment. 5M in new business year one.
Experience selling or working with NICE CXone or similar CCaaS platforms.
Deep understanding of managed services delivery models and recurring revenue structures.
Strong executive presence, communication skills, and relationship-building capabilities.
Preferred Qualifications
Leadership experience building or managing a sales team.
Experience in cloud transformation, cybersecurity services, or IT operations.
Existing relationships within the contact center technology ecosystem.
If this sounds like a fit for you, apply today!
BDM /Account Manager(US Staffing)
Senior account manager job in Scottsdale, AZ
We are looking for a skilled Business Development Manager who can help us expand our presence in the USA staffing industry. The ideal candidate will have a deep understanding of the industry and possess excellent networking and negotiation skills. They will be coming with their own 1-2 potential clients and their primary responsibilities will include identifying potential partners and clients, building relationships, and closing deals. The Business Development Manager will work closely with our team to create and execute strategic plans to grow our business. The successful candidate will possess the following skills: - Strong industry knowledge and experience in US staffing - Excellent networking and negotiation skills - Ability to identify and analyze market trends and opportunities - Strong communication and presentation skills - Proven track record in closing deals - Detail-oriented and able to work independently. We are looking for an expert-level Business Development Manager who can hit the ground running and help us achieve our business goals.
Responsibilities:-
Client Acquisition: Identify, target, and acquire new direct clients for US staffing services, including businesses and organizations seeking staffing solutions.
Lead Generation: Develop and implement lead generation strategies to identify potential clients through various channels, such as cold calling, networking, and online research.
Sales Pitch: Develop and deliver compelling sales pitches and presentations that showcase the staffing services, the agency's expertise, and the benefits of collaboration.
Negotiation and Closing: Negotiate terms, pricing, and contracts with clients, ensuring agreements are mutually beneficial and in line with the agency's goals.
Market Research: Stay informed about industry trends and client needs in the US staffing market to tailor services and pitches accordingly and to spot new opportunities.
Manager, eCommerce Sales, Marketing, Growth & Brand Experience
Senior account manager job in Phoenix, AZ
Sawyer Twain is a national leader in luxury billiards, shuffleboards, and designer game-room furnishings - a design-driven retailer built on craftsmanship, authenticity, and exceptional service.
We own and operate our own internal brands while representing top-tier manufacturers across the luxury recreation space. This hybrid model allows us to deliver premium, design-forward products while maintaining complete control over service and brand experience.
We're not a mass retailer - and we don't sell on Amazon. Sawyer Twain is a direct-to-consumer eCommerce company, operating multiple branded storefronts and select marketplace partnerships that preserve our identity, service quality, and customer experience. We take pride in owning the entire journey - from sale to delivery.
The Role
We're seeking a charismatic, entrepreneurial eCommerce leader who thrives on driving sales, solving problems, and building high-performing teams. This hands-on role requires confidence, initiative, and the ability to connect with customers while managing daily operations across multiple digital channels.
You'll own the sales pipeline, marketing alignment, and customer experience - while hiring, developing, and scaling a team that supports Sawyer Twain's continued growth.
Key Responsibilities
Sales & Customer Experience
• Drive direct-to-consumer sales through personalized phone, chat, and email engagement.
• Hire, train, and lead a motivated sales and service team.
• Oversee all customer touchpoints from inquiry through white-glove delivery.
• Resolve escalations with professionalism and brand consistency.
• Monitor KPIs including conversion rate, average order value, and satisfaction scores.
Website, Operations & Project Management
• Manage daily operations within BigCommerce and Shopify, ensuring product accuracy, pricing, and visual consistency.
• Use Order Management Systems (OMS) to coordinate fulfillment and streamline internal workflows.
• Audit and refine eCommerce sales funnels to improve conversion and efficiency.
• Coordinate timelines and deliverables for product launches, promotions, and marketing initiatives.
• Collaborate with vendors and logistics partners to ensure premium execution and service quality.
Marketing, PR & Creative Collaboration (Huge Plus)
• Hands-on experience implementing and optimizing campaigns across Google Ads, Meta (Facebook & Instagram), Pinterest Ads, and Criteo.
• Understanding of PPC strategy, retargeting funnels, and performance metrics such as CTR, ROAS, and CPA.
• Familiarity with email marketing platforms including Klaviyo and HubSpot - with experience setting up automated flows (welcome, abandoned cart, post-purchase).
• Comfortable using Canva, Adobe Express, or similar tools to support creative development and branded visuals.
• Coordinate social media content, paid promotions, and performance tracking across Meta, Pinterest, and LinkedIn.
• Collaborate with PR agencies, marketing vendors, and brand partners to secure press features and co-marketing placements.
• Oversee or coordinate photoshoots - managing communication, scheduling, and asset delivery to align with brand standards.
• Work directly with brand partners to obtain imagery, creative assets, and promotional materials for campaigns.
Leadership & Culture
• Lead with structure, accountability, and enthusiasm - fostering a high-performance, solutions-oriented culture.
• Own team recruitment, development, and performance management.
• Develop and refine SOPs that drive consistency and scalability.
• Establish clarity around team goals, timelines, and priorities.
• Inspire excellence through communication, consistency, and follow-through.
Qualifications
• 3+ years in eCommerce sales, operations, or marketing (luxury, design, or home-furnishings industry preferred).
• Proven success managing $12M+ DTC eCommerce operations with measurable growth results.
• Expertise in BigCommerce, Shopify, OMS platforms, and conversion funnel optimization.
• Strong project management and vendor coordination experience.
• Familiarity in digital marketing, PPC, retargeting, Criteo, Klaviyo, and HubSpot.
• Skilled with Canva, social media coordination, and creative execution.
• Bachelor's degree in Business, Marketing, eCommerce, or related field preferred - or equivalent experience with demonstrated results.
• Entrepreneurial spirit with a proactive, solutions-driven mindset - thrives in a fast-paced, ownership-driven environment.
This is a role for a confident, likeable builder - someone who leads from the front, connects easily with people, and manages with precision to keep the Sawyer Twain experience as refined and dynamic as the brand itself.
Please note: This is a full-time, on-site leadership position. Agencies and consultants need not apply.
Sales Account Executive
Senior account manager job in Phoenix, AZ
We're looking for a high-energy, relationship-driven Sales Account Executive to take ownership of the West Valley, Phoenix market and become the face of our brand in the real estate community. In this role, you'll build lasting partnerships with real estate agents, escrow officers, and industry influencers while educating them on a home warranty product that truly stands out. If you enjoy networking, presenting, and closing deals through trust and connection, this is a powerful opportunity to grow your career with a company that rewards drive and performance.
What You'll Do
Lead the creation and execution of a winning sales strategy to drive new orders and boost market presence.
Build strong, long-term relationships with real estate agents, escrow officers, and other industry partners.
Deliver engaging presentations-both one-on-one and in group settings-to showcase the value of our home warranty solutions.
Proactively call, follow up, and convert real estate leads into loyal referral partners.
Use social media and digital marketing to increase brand awareness and engagement in your territory.
Collaborate with the team in weekly meetings to align on initiatives and maximize growth opportunities.
Manage your marketing budget strategically to ensure every dollar drives results.
Track and report weekly activity including new orders, office visits, presentations, and client interactions.
What You Bring
Experience in real estate, mortgage, title, or escrow
Confident public speaking skills and the ability to deliver strong, polished presentations.
Self-motivated mindset with the discipline to excel in a remote sales environment.
Strong command of CRM tools, digital marketing, and sales tracking.
Compensation & Benefits
$60,000 base + uncapped commission (top performers earn significantly more).
401(k) with company match.
Medical, dental, vision, and life insurance.
PTO, parental leave, and a retirement plan with stock options.
Auto allowance, marketing budget, and cell phone reimbursement.
Why You'll Love Working With Us
A competitive, innovative home warranty product that gives you a strong advantage in the market.
Unlimited earning potential tied directly to your performance.
Remote flexibility with deep involvement in the Phoenix real estate ecosystem.
A collaborative, supportive, and growth-focused team that celebrates wins and encourages professional development.
If you're a driven sales professional who loves building relationships, leading conversations, and growing a territory through strategic networking, we'd love to meet you. Apply today and take the next step in your sales career!
Sales Manager
Senior account manager job in Phoenix, AZ
We are looking for a driven and experienced Sales Manager to lead and expand our roofing sales team. This role is crucial in ensuring that our company continues to provide top-quality service to homeowners while driving consistent revenue growth. The Sales Manager will oversee the sales cycle from prospecting through project completion, with a strong focus on the unique demands of roofing projects and insurance claim processes.
Key Responsibilities
Leadership & Team Management
Lead, train, and mentor Sales Representatives to ensure they master all phases of the roofing sales cycle, including inspections, estimates, insurance claim handling, and client communication.
Conduct regular field training on door-knocking, roof damage identification, claim presentation, and homeowner education.
Set individual and team sales goals, track KPIs (contracts signed, claims approved, production closed), and hold the team accountable.
Organize weekly meetings to review active projects, pipeline progress, insurance documentation, and strategy improvements.
Roofing Sales & Insurance Expertise
Guide the team in identifying storm-related roof damage and documenting it properly (photos, notes, inspection forms).
Oversee the preparation and submission of insurance claims, supplements, and estimates to ensure accuracy and compliance.
Support reps in working with adjusters, supplement departments, and insurance companies to maximize claim approvals.
Assist in resolving denied claims by providing supplemental evidence, documentation, or escalation when needed.
Ensure all documentation (scope of loss, master notes, adjuster communication, supplements) is accurately uploaded into the CRM.
Operational Oversight
Monitor client files to ensure all contracts, estimates, supplements, and insurance approvals are processed on time.
Collaborate with production managers to ensure smooth transition from sales to installation, with complete documentation before scheduling.
Verify that every signed project includes a finalized master note, inspection photos, and insurance paperwork to avoid delays.
Ensure compliance with safety, legal, and company guidelines across all sales operations.
Customer & Market Growth
Build strong homeowner relationships by ensuring consistent updates throughout inspections, claims, and roof installation.
Develop neighborhood canvassing campaigns following storms or insurance activity.
Implement strategies for securing online reviews, testimonials, and referrals.
Analyze roofing market trends, insurance regulations, and competitor activity to refine company strategies.
Requirements
Proven experience as a Sales Manager, preferably in roofing, construction, or exterior restoration.
Deep knowledge of roofing systems (shingles, tile, metal, flat) and insurance claim processes (ACV vs. RCV, depreciation, supplements).
Strong leadership skills, with the ability to coach reps in field inspections, claim submissions, and closing homeowners.
Excellent communication, negotiation, and conflict resolution skills with homeowners, insurance adjusters, and team members.
Familiarity with roofing CRMs and digital tools such as Sunbase, Acculynx, Knockbase, Calendars, and Discord.
Bilingual (Spanish/English) preferred.
Reliable transportation and willingness to be in the field to support door-knocking campaigns, inspections, and installations.
High attention to detail and accountability for accurate project documentation.
Schedule
Monday to Friday: 8:00 AM - 6:00 PM (Tuesdays off).
Saturdays: 9:00 AM - 3:00 PM, supporting door-to-door campaigns and team fieldwork as needed.
Payment: Base Salary (40K - 55K) + Commisions based on sales.
Sales Manager
Senior account manager job in Mesa, AZ
For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose at Ashley
The Sales Manager holds primary responsibility for managing and driving sales and margin within the retail store, aligning with the financial plan by overseeing a sales team. In addition to driving sales, the Sales Manager supports the Store Manager in fostering a high-performing sales culture, strategically managing talent, and recruiting and developing sales staff while embodying Ashley's Culture and Vision to enhance brand perception and become the go-to destination for home furnishing needs. Serving as a role model for guest relationship-building, the Sales Manager leads and develops retail sales associates in executing the Company's sales approach, manages store operations such as opening and closing procedures, and ensures compliance with policies and procedures to deliver an exceptional in-store experience. Without the Store Manager, the Sales Manager may assume full leadership responsibilities for the store.
What You'll Do
Recruit, onboard, train, and motivate sales associates while fostering a positive work environment conducive to high performance and low turnover.
Conduct performance reviews, offer ongoing coaching, and facilitate strategic engagement activities such as huddles to align store decisions with company strategy.
Lead store sales associates to meet sales and profit goals while fostering a high-performing sales culture aligned with company strategy.
Facilitate promotional events and provide daily sales training and product education, ensuring consistent and strategic selling to maximize results and uphold company standards.
Utilize analytics and insights to create targeted selling development plans for retail sales associates, providing relevant insights on offers, assortment, and selling processes.
Ensure consistent store maintenance and adherence to standards throughout, optimizing assortment and maintaining a visible presence on the floor to drive business ethically.
Cultivate a customer-centric culture within the store, emphasizing the importance of prioritizing customer satisfaction.
Empower the team to address customer issues promptly and empathetically, ensuring efficient resolution.
Track and analyze customer feedback to identify areas for improvement and enhance the overall customer experience.
Serve as a role model of Ashley's culture and vision, embodying the company's values and principles in all interactions.
Manage customer engagement throughout the entire lifecycle, fostering strong relationships and maximizing customer satisfaction at every touchpoint.
Complete any additional tasks as assigned by management.
What You Bring
Associate degree in Business Administration or related field or equivalent work experience required
2 years' experience in retail sales required
Supervisory/Management experience required
Strong business knowledge with basic financial acumen
Flexible and willing to work extended hours when necessary
Ability to work weekends and holidays
Excellent interpersonal skills
Excellent verbal and written communication skills
Effective time management and organizational skills
Analytical and problem-solving skills
Proficient mobile & computer skills, including experience with Microsoft Office Suite, internet
What's In It for You
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
Health, dental benefits, and vision insurance
Employee Discount from 10% - 30%
Life/Disability Insurance
Flex Spending Account
401K
Paid Time Off & Holidays
Paid Birthday
Learn more about who we are and the causes we support here
Apply now and find your home at Ashley!
Wholesale Sales Manager
Senior account manager job in Gilbert, AZ
Wholesale Sales Manager
Department: Sales / Wholesale
Reports To: VP of Sales / CEO
Status: Full-Time | Exempt
At Origami Owl, we believe every piece tells a story-and every story has the power to inspire. From beautifully designed jewelry to heartfelt gifting moments, our mission is to help others look good, feel good, and do good.
Position Overview
The Wholesale Sales Manager is responsible for driving the growth and expansion of the company's wholesale channel through proactive outreach, strategic key account development, and high-volume relationship management. This role leads all wholesale retail accounts, attends major industry trade shows, and handles a significant pipeline of outbound and inbound sales opportunities through phone calls, Zoom meetings, and in-person conversations.
This is a high-impact, high-visibility position for a sales professional who is motivated by revenue, enjoys building systems from scratch, and wants to play a foundational role in scaling the wholesale division. Year-one on-target earnings exceed $100,000+ with unlimited upside through a competitive commission structure. The ideal candidate is ambitious, relationship-driven, and excited to help build the processes, scripts, and playbooks that will support future team growth.
Key Responsibilities
Wholesale Account Management
Build, manage, and grow relationships with wholesale retail partners: both existing and prospective.
Oversee onboarding, account setup, ordering process, merchandising support, and ongoing communication.
Ensure retailers are properly stocked, trained, and equipped with marketing materials and sell-through strategies.
Monitor account performance and proactively provide strategic recommendations to improve outcomes.
Establish and Manage Key Accounts
Sales & Revenue Growth
Develop and implement wholesale sales strategies to achieve aggressive monthly, quarterly, and annual revenue goals.
Conduct regular phone and Zoom sales calls with retailers to present new collections, secure reorders, and close new accounts.
Develop seasonal sales plans, promotional programs, and reorder cycles that drive consistent volume.
Track KPIs, report performance trends, and adjust sales tactics to accelerate growth.
Negotiate pricing, terms, and contracts where needed.
Lead Generation & Business Development
Identify, pursue, and secure new retail partners to expand the wholesale business nationally and internationally.
Conduct structured outbound outreach (phone, email, Zoom) to build a strong pipeline of potential accounts.
Maintain and update CRM pipelines with notes, tasks, and next-step activities.
Execute systematic follow-up-multiple touchpoints per lead-to convert interest into confirmed orders.
Expected activity metrics:
50-100 outbound touchpoints per week (calls, emails, follow-ups)
Consistent weekly Zoom meetings with new and existing accounts
Structured follow-up cycle after trade shows, samples, and outreach campaigns
Trade Shows & Industry Events
Plan, coordinate, and execute wholesale presence at industry trade shows, buying markets, and regional events.
Serve as the primary storefront sales leader-sharing the collection, securing orders, and fostering long-term relationships.
Conduct pre-show prospecting, scheduling, and outreach to maximize booth traffic.
Complete all post-show follow-up through calls, emails, and Zoom meetings to convert leads into purchase orders.
Expected travel:
8-12+ trade shows or industry events per year, depending on seasonality and growth goals.
Collaboration & Internal Alignment
Partner with logistics, product development, marketing, and finance teams to align on inventory, launches, product releases, and wholesale needs.
Communicate retailer feedback and market insights to support forecasting, design direction, and assortment planning.
Provide training and support to retail partners to enhance storytelling, merchandising, and sell-through.
Qualifications
3-5+ years of experience in wholesale account management or B2B sales (fashion, accessories, lifestyle, or consumer goods preferred).
Strong outbound sales skills with experience closing business over phone and Zoom.
Proven track record of exceeding sales targets and growing revenue channels.
Comfortable attending and selling at trade shows, events, and markets.
Strong presentation, negotiation, and relationship-building capabilities.
Proficiency with CRM tools (GoHigh Level, Hubspot, or similar).
Organized, self-driven, and capable of managing a large pipeline of accounts.
Willing to travel 20-40% of the time for trade shows and retailer visits.
Compensation & Opportunity
Base Salary + Competitive Commission Structure
Year-One Expected Earnings: $100,000+ (OTE with no cap)
Opportunity to help design and build the wholesale sales infrastructure, including CRM workflows, scripts, processes, and future hiring standards.
High upside for long-term growth as the wholesale division scales into a larger sales team.
Success in This Role Looks Like
✔ Consistent month-over-month revenue growth
✔ Top accounts nurtured and actively reordering
✔ Strong pipeline of new wholesale partners added each quarter
✔ High trade show ROI through bookings and follow-up conversions
✔ Efficient systems created to support future team expansion
✔ Improved wholesale sell-through and retailer engagement
Perks
Comprehensive medical, dental, and vision coverage
Paid volunteer hours through the Giving Goodness Foundation™
Team discounts on all Origami Owl jewelry and collections
Our Promise
· At Origami Owl, you'll be part of a brand built on purpose, creativity, and connection. Together, we design more than jewelry-we design moments that matter. 💖
Strategic Procurement Executive
Senior account manager job in Phoenix, AZ
Strategic Procurement Executive is an experienced logistics professional responsible for sourcing and developing partner carrier relationships. This includes managing both existing and future customer loads - including pickup, transit, and on-time delivery - while maximizing margins and providing exceptional service.
Strategic Procurement Executive responsibilities and essential job functions include, but are not limited to the following:
Manage and continually develop business relationships with our customers and carriers
Ensure that customers freight is covered by managing the pickup, transit and on-time delivery
Recruit and source contract carriers and validate contract eligibility
Present multiple modes of transportation options to your customer base
Negotiate rates with partner carriers to ensure we are able to continue to offer competitive rates to our customers
Dispatch carriers and properly update loads within our transportation management system
Maintain contact with carriers and internal business partners to ensure the shipper and consignee are aware of any challenges or issues that may arise
Consistently track and trace freight movements from origination to destination taking full responsibility for any occurrences while solving them both constructively and efficiently
Continuously develop the carrier base by making outbound calls to build new relationships and expand coverage solutions for our customers
Communicate daily with partner carriers to understand where their equipment is located and what type of haul they are looking to cover
Utilize partner carriers truck lists and external load boards to assist with matching customer needs with carrier abilities
Timely and accurately input information into the transportation management system to ensure system integrity
Provide unmatched Customer Service through daily conversations, actively listening to customers in order to identify needs, provide solutions, educate and build relationships
Qualification, Knowledge, Skills, and Abilities:
High school Diploma or GED
Bachelor's Degree in Business or similar field of study with emphasis in: Supply Chain, Transportation, Logistics, Sales, Marketing, or International Business preferred
5+ years' experience working in a full truckload environment
Have the drive, assertiveness, passion, and dedication to succeed in the logistics
Ability to thrive in a fast-paced environment with rapidly changing priorities
Ability to handle and prioritize high call volumes and customer inquiries while exuding a high level of customer service
Strong negotiation, communication and relationship-building skills
Ability to work flexible schedule
Willingness to relocate for job advancement a plus
Previous experience with transportation management systems and loads boards; McLeod preferred
Previous experience in some or all of the following modes a plus: dry van, expedited, flatbed, oversized loads, refrigerated and intermodal
Knowledge and understanding of transportation guidelines and regulations
Knowledge and understanding of the Federal Motor Carriers Safety Regulations (FMCSR)
Knowledge of local market geography, transportation arteries and traffic patterns a plus
Strong communication skills, both written and oral, and inter-personal skills, with the ability to clearly and effectively communicate with people at all levels of the organization
Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing unmatched customer service
Proficiency with Microsoft Office Suite
Ability to read, write, and speak English fluently; Bilingual Spanish or Eastern European languages a plus
Auto-ApplySenior Strategic Account Executive
Senior account manager job in Phoenix, AZ
Senior Strategic Account Executive - Remote DISHER is partnering with an IT and hardware services company that is a leading provider of new and refurbished networking, telephony hardware, and data center cabling products, as well as full-service IT lifecycle solutions. As the largest secondary market network hardware provider in North America, they remain focused on delivering creative lifecycle management solutions for organizations of all sizes, worldwide. As a Senior Strategic Account Executive, you'll play a key role in driving new business, expanding existing accounts, developing long-term relationships with key decision makers, and delivering innovative, customer-focused IT hardware and service solutions.
What it's like to work here:
Headquartered in Syracuse, NY, this company has been serving their customers for over 40 years. They pride themselves on a culture of innovation, integrity, and customer focus. Their team is passionate about helping organizations extend the life of their technology while reducing costs and environmental impact.
The base salary range for this role includes base salary and incentive compensation. Incentive earnings are uncapped, offering significant upside potential.What you will get to do:
Develop and maintain relationships with key customers.
Identify new business opportunities to both existing customers and new prospects.
Manage sales orders and provide status in the form of sales reports and forecasts to the manager and/or the management team.
Maintain and grow sales within existing territory of accounts and prospects by expanding the depth of products being sold.
Actively search for, find, develop and close new business.
Achieve and exceed monthly, quarterly and annual sales goals.
Accurately forecast monthly margin opportunity pipeline.
Participate as a collaborative member of a sales team and sales territory.
Actively and accurately utilize CRM system.
Attend sales and product training as required.
Create and execute territory management plan.
Assume additional responsibilities as required.
What will make you successful:
Bachelor's degree in Business, Sales Management or related field preferred.
10+ years of B2B IT network and data center hardware and associated services sales experience with a proven track record of growing customer base and sales volume.
Skilled in solution-based selling, with the ability to understand customer challenges and deliver tailored IT hardware and services solutions that meet business needs.
Excellent presentation, negotiation and persuasion skills.
Proven success prospecting, building a pipeline, moving opportunities through the sales cycle.
Ability to propose, present and discuss solutions with C-level and decision makers.
Self-disciplined and motivated to achieve sales goals.
Ability to organize and manage multiple priorities, while demonstrating strong attention to detail, appreciation of deadlines and commitment to follow-up is essential.
Exhibit strong teamwork and interpersonal skills.
Ability to communicate effectively both verbally and in written form.
Auto-ApplyStrategic Account Executive (West Territory US)
Senior account manager job in Phoenix, AZ
Strategic Account Executive
US West Office (Highlands Ranch, CO) or Remote (West Territory US)
We exist to transform our customers and change lives
Who We're Looking For
As a Strategic Account Executive at RF-SMART, you will drive customer success by nurturing relationships that transform how our clients operate their businesses. You'll serve as a trusted advisor to existing customers, identifying growth opportunities while ensuring continued value from our solutions. In addition, the SAE will be responsible for the renewal of RF-SMART software subscriptions, direct sale of RF-SMART products and services to assigned customer target-base. Your expertise in consultative selling and relationship building will directly impact our ability to retain and expand business while furthering our mission of transforming customers and changing lives.
What You'll Do
CULTIVATE CLIENT PARTNERSHIPS that position RF-SMART as a strategic business partner, not just a vendor, leading to increased customer loyalty and retention
DEVELOP AND EXECUTE account strategies that align with each customer's unique business challenges, resulting in successful software subscription renewals and revenue growth
IDENTIFY UPSELL OPPORTUNITIES through deep understanding of customer operations, ultimately expanding RF-SMART's footprint within existing accounts
LEVERAGE INTERNAL RESOURCES including pre-sales, customer care, and support teams to deliver exceptional customer experiences that drive renewal decisions
BUILD A ROBUST SALES PIPELINE by uncovering new opportunities within your assigned customer base, ensuring consistent revenue growth
NEGOTIATE AND CLOSE CONTRACTS with senior leadership at client organizations, securing long-term commitments to RF-SMART solutions
DEVELOP CUSTOMER ADVOCATES who will enthusiastically share their RF-SMART success stories, strengthening our reputation in the market
Must-Have Requirements
Proven track record of meeting or exceeding sales targets in a B2B environment
Experience with consultative selling approaches that focus on customer outcomes
Strong relationship-building skills with the ability to engage effectively at all levels of an organization
Excellent communication abilities that enable clear articulation of complex value propositions
Proficiency with sales CRM systems for effective opportunity management
Demonstrated problem-solving capabilities and business acumen
Self-motivated with strong time management and organizational skills
Preferred Qualifications
Bachelor's degree in business or related field
Experience selling software solutions, particularly in supply chain, manufacturing, or distribution environments
Knowledge of NetSuite or similar ERP platforms
Familiarity with warehouse management systems and operational workflows
Previous experience in account management or customer success roles
Additional Information
At RF-SMART, our Strategic Account Executives are key to our company's success. You'll join a collaborative team that values innovation and is committed to customer excellence. Occasional travel is required for customer visits and industry events. You'll have access to comprehensive training and a supportive team environment that encourages both professional and personal growth.
Selection Process
Our thoughtful interview process is designed to be conversational and give you insight into our team and culture. It typically includes initial screening, discussions with the hiring manager and team members, and a chance to demonstrate your consultative selling approach. Throughout the process, we're committed to ensuring mutual fit and providing you with a clear understanding of what success looks like in this role.
Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).
General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.
A Word From Our CEO - Watch Now
Principal Client Success Executive, ADP Lyric HCM
Senior account manager job in Tempe, AZ
ADP is hiring a Principal Client Success Executive.
Are you ready to manage a book of large, complex global client accounts
Do you enjoy working through client challenges and providing creative solutions?
Do you have a knack in building relationships, working through contract negotiations and retaining clients?
Are you ready to lead clients on an HCM journey leveraging Lyric technology?
Well, this may be the role for you. Ready to make your mark?
In this role, the Principal Client Success Executive (CSE) is responsible for driving satisfaction and client outcomes by relentlessly monitoring and managing client's success throughout the Lyric HCM client journey. The CSE in partnership with Product, Implementation, and Project Managers from other workstreams will define and implement Launch Readiness for all phases of the rollout of the Lyric HCM solution. The CSE will align with Client Stakeholders to gain a deep knowledge of the clients desired outcomes, developing and executing client success plans focused on achieving a client's desired outcomes at every stage in the client journey. The CSE manages at all levels of the ADP and Client Organization to drive accountability for delivering the end-to-end client experience in order to achieve a long term and valued added partnership. The CSE will initiate interventions to address any areas of concern in overall client health; including client satisfaction, client experience and product adoption across the client's ADP portfolio. The CSE identifies customer risk and acts as an integrator with ADP and client resources to deliver on Client Success milestones and to ultimately drive long term retention and expansion of the client partnership with ADP.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
Client Focus:
The CSE is a trusted advisor who builds and strengthens client partnerships by creating and operationalizing a Client Success plan in conjunction with the Client's Decision Makers, influencers, and Executives.
The CSE will execute on this plan, marshaling the power of the organization to deliver on the client's Success Milestone and desired outcomes. This consists of establishing the client relationship and building their loyalty, consulting with the client to define appropriate desired outcomes based on the client's suite of products and stage in the adoption journey, ensuring the client's optimal use and solution adoption of products and services, advocating for our mutual best interests, and driving engagement through data insights and other unique ADP assets.
Possesses strong presentation skills, Executive Presence, business acumen and deep knowledge of the client and ability to articulate and manage to clients' desired outcomes.
Relationship Management:
The CSE drives total client satisfaction by delivering a seamless and unified experience in partnership with internal Associates.
Effectively manage across national and global business units within ADP to understand the hidden elements within the organization that impact the client and the business.
Effectively position ADP Executive Sponsor and execute effectively against the Client Playbook, including Success Plan and Executive Business Reviews to ensure the client holistically realizes the value in the ADP relationship.
The CSE is the clients' ADP advocate focused on total client satisfaction, with the responsibility to ensure a positive end-to-end ADP experience. The CSE partners with internal partners to ensure a unified experience and monitors and manages Client Health.
The CSE knows their clients by becoming a mutual partner of the client's company and industry in order to accurately provide an overview of their clients' business, their performance in the industry, critical business issues and strategic goals, in order to proactively identify and act on Risks and Opportunities. The CSE is a proactive partner who helps clients think through the marketplace implications, how that affects client strategy and provides best practices of similar verticals.
Ability to identify who the critical decision-makers are within the disciplines we generally support (HR, IT, Operations and Finance).
Responsible for maintaining and updating Success Plan and driving internal and client accountability to Success Milestones.
Sharing HCM industry updates and information relevant to a particular client's needs in a manner that supports and helps their business.
Establish and manage an expectation of reference-ability and client engagement opportunities relevant and beneficial to both the client and to ADP including driving participation in key events (MOTM, Rethink, CAB, Online Forums, Ambassador Program, etc.).
The CSE is able to manage difficult situations effectively and with the highest standard of integrity. Includes proactively handling issues with transparency and accountability, setting reasonable expectations for the client and de-escalating difficult situations.
Contract Management and Success Measurements:
The CSE understands all components of their clients' contracts, including pricing components, service level agreements and the clients' service history so as to manage and drive the contract renewal process and positively impact retention.
The CSE reports on key business activities and ROI in Success Plan and Executive Business Reviews, monitoring and managing client success, while being able to effectively use data to provide actionable insights.
Execution of contract renewal - Internal coordination with all ADP partners to deliver a smooth renewal process for the client. Partnership with Sales on revenue expansion opportunities with the CSE's book of business and leveraging all available resources necessary to defeat a competitive threat.
Effectively present a cohesive business renewal plan of action to ADP leadership.
Operational Execution:
The CSE coordinates and collaborates, within a highly matrixed global organization, including Sales, operational, service and product management partners to drive issues to closure, oversee completion of complex projects, improve efficiency and quality of end-to-end experience, and influence the product roadmap to enhance the overall client experience and deliver on the client's success milestones.
TO SUCCEED IN THIS ROLE:
At least 8 years of managing and consulting with large, matrixed, and global clients, focused on strategic client enterprise account management
At least 8 years of General Management, Sales or Management Consulting Experience, Client Success Management
Demonstrated skills in analytics and research, client relations, executive presentations and cross-functional project management
Experience with ADP Products, HCM Solutions and Standout Technology.
Experience with Client Lifecycle Management from development to implementation and ongoing account management and support
Travel Required
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include the skills above.
Principal Client Success Executive, ADP Lyric HCM
Senior account manager job in Tempe, AZ
ADP is hiring a Principal Client Success Executive.
Are you ready to manage a book of large, complex global client accounts
Do you enjoy working through client challenges and providing creative solutions?
Do you have a knack in building relationships, working through contract negotiations and retaining clients?
Are you ready to lead clients on an HCM journey leveraging Lyric technology?
Well, this may be the role for you. Ready to make your mark?
In this role, the Principal Client Success Executive (CSE) is responsible for driving satisfaction and client outcomes by relentlessly monitoring and managing client's success throughout the Lyric HCM client journey. The CSE in partnership with Product, Implementation, and Project Managers from other workstreams will define and implement Launch Readiness for all phases of the rollout of the Lyric HCM solution. The CSE will align with Client Stakeholders to gain a deep knowledge of the clients desired outcomes, developing and executing client success plans focused on achieving a client's desired outcomes at every stage in the client journey. The CSE manages at all levels of the ADP and Client Organization to drive accountability for delivering the end-to-end client experience in order to achieve a long term and valued added partnership. The CSE will initiate interventions to address any areas of concern in overall client health; including client satisfaction, client experience and product adoption across the client's ADP portfolio. The CSE identifies customer risk and acts as an integrator with ADP and client resources to deliver on Client Success milestones and to ultimately drive long term retention and expansion of the client partnership with ADP.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: ******************************************
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
Client Focus:
The CSE is a trusted advisor who builds and strengthens client partnerships by creating and operationalizing a Client Success plan in conjunction with the Client's Decision Makers, influencers, and Executives.
The CSE will execute on this plan, marshaling the power of the organization to deliver on the client's Success Milestone and desired outcomes. This consists of establishing the client relationship and building their loyalty, consulting with the client to define appropriate desired outcomes based on the client's suite of products and stage in the adoption journey, ensuring the client's optimal use and solution adoption of products and services, advocating for our mutual best interests, and driving engagement through data insights and other unique ADP assets.
Possesses strong presentation skills, Executive Presence, business acumen and deep knowledge of the client and ability to articulate and manage to clients' desired outcomes.
Relationship Management:
The CSE drives total client satisfaction by delivering a seamless and unified experience in partnership with internal Associates.
Effectively manage across national and global business units within ADP to understand the hidden elements within the organization that impact the client and the business.
Effectively position ADP Executive Sponsor and execute effectively against the Client Playbook, including Success Plan and Executive Business Reviews to ensure the client holistically realizes the value in the ADP relationship.
The CSE is the clients' ADP advocate focused on total client satisfaction, with the responsibility to ensure a positive end-to-end ADP experience. The CSE partners with internal partners to ensure a unified experience and monitors and manages Client Health.
The CSE knows their clients by becoming a mutual partner of the client's company and industry in order to accurately provide an overview of their clients' business, their performance in the industry, critical business issues and strategic goals, in order to proactively identify and act on Risks and Opportunities. The CSE is a proactive partner who helps clients think through the marketplace implications, how that affects client strategy and provides best practices of similar verticals.
Ability to identify who the critical decision-makers are within the disciplines we generally support (HR, IT, Operations and Finance).
Responsible for maintaining and updating Success Plan and driving internal and client accountability to Success Milestones.
Sharing HCM industry updates and information relevant to a particular client's needs in a manner that supports and helps their business.
Establish and manage an expectation of reference-ability and client engagement opportunities relevant and beneficial to both the client and to ADP including driving participation in key events (MOTM, Rethink, CAB, Online Forums, Ambassador Program, etc.).
The CSE is able to manage difficult situations effectively and with the highest standard of integrity. Includes proactively handling issues with transparency and accountability, setting reasonable expectations for the client and de-escalating difficult situations.
Contract Management and Success Measurements:
The CSE understands all components of their clients' contracts, including pricing components, service level agreements and the clients' service history so as to manage and drive the contract renewal process and positively impact retention.
The CSE reports on key business activities and ROI in Success Plan and Executive Business Reviews, monitoring and managing client success, while being able to effectively use data to provide actionable insights.
Execution of contract renewal - Internal coordination with all ADP partners to deliver a smooth renewal process for the client. Partnership with Sales on revenue expansion opportunities with the CSE's book of business and leveraging all available resources necessary to defeat a competitive threat.
Effectively present a cohesive business renewal plan of action to ADP leadership.
Operational Execution:
The CSE coordinates and collaborates, within a highly matrixed global organization, including Sales, operational, service and product management partners to drive issues to closure, oversee completion of complex projects, improve efficiency and quality of end-to-end experience, and influence the product roadmap to enhance the overall client experience and deliver on the client's success milestones.
TO SUCCEED IN THIS ROLE:
At least 8 years of managing and consulting with large, matrixed, and global clients, focused on strategic client enterprise account management
At least 8 years of General Management, Sales or Management Consulting Experience, Client Success Management
Demonstrated skills in analytics and research, client relations, executive presentations and cross-functional project management
Experience with ADP Products, HCM Solutions and Standout Technology.
Experience with Client Lifecycle Management from development to implementation and ongoing account management and support
Travel Required
A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include the skills above.
Client Service Account Manager - Vice President
Senior account manager job in Tempe, AZ
Join a team where you will have direct responsibility for managing a portfolio of large, global and technically complex clients within Global Corporate Banking.
As a Vice President in Client Service, you will support a portfolio of Global Corporate Banking clients in effectively utilizing payment products and services. In this role, you will resolve client requests, enhance operations, and identify product/service gaps and development opportunities. Leveraging your expertise in treasury and cash management products, you will recommend growth and efficiency solutions while ensuring quality service. Your ability to collaborate with internal stakeholders, drive continuous improvement, and utilize project management and data literacy will be essential in delivering exceptional client service and supporting the firm's strategic objectives.
Job responsibilities:
Act as a key advisor and proactive partner to clients, providing consultation on decision-making and reaching out to assess progress and potential service impacts to ensure world-class service.
Serve as the central point of resolution and escalation for client service issues, liaising with internal bank partners to manage and resolve effectively.
Analyze complex data and situations to identify trends, opportunities, and product/service gaps, leveraging Treasury Services product capabilities to develop innovative solutions.
Establish and maintain productive relationships with internal stakeholders, utilizing influence and communication skills to drive mutually beneficial outcomes.
Support the development and implementation of strategic operational plans, ensuring compliance with risk policies and educating clients on legal and regulatory changes.
Participate in the end-to-end change management process, including strategic communications and impact mitigation, to ensure successful implementations.
Required qualifications, capabilities and skills:
Minimum of 7 years of relevant industry and/or client service experience.
Advanced understanding of Domestic and International Treasury Services; inclusive of knowledge of financial exposure/operational risk related to TS transactions.
Technical knowledge/comprehension to recommend value-added solutions for clients and partners.
Knowledge of modern/high volume payment APIs, File based transmissions, SWIFT and Host to Host.
Strong project management skills, including the ability to plan, execute, and oversee multiple implementation projects from end-to-end.
Excellent communication, collaboration, presentation, negotiation and consultative skills.
Manages time effectively in a fast paced environment, demonstrating ability to balance competing priorities and deliver on commitments.
Works independently with limited supervision.
Ability to resolve complex issues, engage appropriate business and external partners and influence at all levels.
Auto-ApplyAccount Manager / Client Services
Senior account manager job in Scottsdale, AZ
Our Company
OnePoint Patient Care
Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!
* Primarily in office role, with some WFH offered
* 20% travel required
Responsibilities
Deploys advanced, consultative, and strategic approach to account management. This includes the successful implementation and promotion of various corporate initiatives
Supports Client Services team with tasks involving customer success, including report development, incident tracking and presentation building.
Working directly with key internal partners, the Account Manager achieves timely responses on all issues along with setting proper expectations for clients
Manages their client base through the company's CRM software
This includes the tracking and management of activities, tasks, contacts, and other material events with clients.
It will also document the up-selling of products and solutions, and how those relate to the overall retention strategy
On a quarterly or semi-annual basis, is responsible for the preparation and participation in a Book of Business Review with Management
Collaborates and assists the Client Services team in serving the account
Frequently prepares quarterly business review materials, facilitates client engagement calls, conducts routine client-facing telephonic training and oversees the implementation of new facilities. The Corporate Account Manager will also provide educational materials to facilitate compliance with procedures, tools, and resources
Works with other disciplines (credit/collections, contracting, and marketing) to assure that corporate billing and receivables standards are achieved
May attend corporate/networking events and conferences
Establishes productive, professional relationships with key personnel in partner accounts
Performs other tasks as assigned
Qualifications
Bachelor's Degree in business or related field preferred
Previous experience in a client management, customer service, or client support role; previous experience in a client support role within a healthcare setting or other business-to-business setting desired
Ability to present to all levels of management; excellent time-management skills; basic computer skills; advanced Microsoft Office proficiency; outstanding problem-solving skills; experience in root cause analysis; able to collaborate cross-functionally; experience working within a team required
SalesForce and Axiom experience; previous experience in a project management and client-facing customer service role; strong background in administrative management with the ability to manage multiple priorities and deadlines at once; strong experience in business writing desired
Customer service orientation, adaptability, interpersonal/communication orientation, planning/organizing, results oriented, problem solver, training and development focused; effective decision-maker; commitment to process improvement; innovative; organizational/job knowledge required
About our Line of Business OnePoint Patient Care, an affiliate of PharMerica, is the nation's leading independent provider of community-based hospice pharmacy and pharmacy benefits management (PBM) services - offering hospices nationwide flexible and adaptable solutions for their hospice pharmacy needs. OnePoint fills prescriptions, creates custom compounds and formularies, provides home deliveries, and manages pharmacy benefits for thousands of patients per day. Through its Concierge PBM, Next Day Valet mail order, and Direct Express local services, OnePoint serves hundreds of hospice programs and is available in 50 states. For more information, please visit ************* Follow us on Facebook, LinkedIn, and X.
Auto-ApplyStrategic Account Executive- Chicago
Senior account manager job in Phoenix, AZ
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
***Must be located in IL,MN,MI**
**Overview of the Role**
PagerDuty is seeking an Strategic Growth Account Executive with experience selling SaaS products to Enterprise accounts. In this role, you will report to a Regional Sales Director. We are seeking a dynamic sales professional who not only embraces technology but also knows how to excel while doing it! We're on the lookout for someone with a consultative sales approach, a proven knack for driving sales growth, and the ability to captivate a tech-savvy audience.
In this role, you will exhibit all the characteristics associated with a high performance sales culture, specifically leading and managing a pipeline of new business expansion opportunities within our existing accounts to deliver results against sales targets. Your territory will consist of strategic Global 2000 accounts and focused on approximately 6 accounts. You will need to have the ability to go wide within accounts to align our operations cloud story to different stakeholders (multi-product catalog).
As a customer-centric organization, PagerDuty places immense value on delivering exceptional sales experiences. Your mission will be to go above and beyond, ensuring our customers receive nothing short of the finest sales journey imaginable.
This isn't just a job-it's an opportunity to showcase your sales prowess, leverage your tech-savviness, and inject your vibrant personality into every interaction. Join PagerDuty and be a part of a thrilling sales adventure where you'll thrive, have fun, and make a significant impact!
**Key Responsibilities:**
**Value Selling- focus on highlighting the unique PD value and benefit our products and services can provide to a customer. It goes beyond just features and price, emphasizing the impact and solutions that address the customer's specific needs or challenges**
+ Possess a deep understanding the problems and focus areas of your stakeholders and effectively communicating the technical wins and strategic business outcomes we can align to and drive with a PagerDuty partnership
+ Develops strategic plans that anticipate and address customer needs and preferences based on competitor knowledge and industry trends
+ Identifies long-term strategies to grow accounts by aligning with our customers Big Problems and objectives
**Sales Effectiveness- Establishing, overseeing and maintaining genuine connections with customers**
+ Negotiate positive business outcomes with existing customers for PagerDuty
+ Managing and closing complex, multi-product sales cycles for Fortune 500 accounts
+ Conducts consistent and effective conversations with the senior-level executives (SVP+) to garner interest and support for new initiatives
+ Strong presentation skills verbally and visually by customizing content and slides to an internal or external audience; Shares information with customers to build credibility, show integrity, and highlight the value of PagerDuty; and tailors presentations to suit the audience's level and interests.
+ Encourages positive conversations between existing customers and sales teams, leading to solutions aligned with the customer's strategic vision.
**Sales Execution- Ensuring that one's own and other's work and information are complete and accurate; careful preparation for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled to contribute to PagerDuty's long-term strategic initiatives**
+ Planning - Mapping out your territory assignment, priority account targets and working with your greater support team to drive an effective territory strategy
+ Utilize historical data and market trends to provide accurate forecasts to management
+ Prospecting - leveraging our Marketing, Alliances, BDR programs to develop a point of view and approach to opening net new logo opportunities with a specific focus on Executive level alignment
+ Create effective strategies and qualify opportunities within accounts, including plans for winning business for PagerDuty
+ Documenting key qualification details, including use case, purchase timeframes, and next steps (MEDDICC & COM Framework)
+ Proactively engages internal resources and partners at the right time and in the right manner in order to move the sales process forward throughout their accounts.
**Basic Qualifications**
+ 12+ years field sales experience, preferably in software sales / SaaS sales
+ 6+ years of experience expanded into new areas of existing accounts
+ Strategic Account Management experience with Fortune 500 companies
+ Experience selling to C-level executives
+ Sold in a multi-product selling environment before
+ Travel expectations around 30%
**Preferred Qualifications**
+ Effective time management, complex deal management, account planning, and analytical skills
+ Consistent track record of exceeding sales targets
+ Self-sufficient with the ability to work independently and collaboratively
+ Previous Sales Methodology training (e.g. MEDDIC, SPIN, Command of Message, Challenger Sales)
The base salary range for this position is 160,000 - 185,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** !
**Where we work**
PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
CIB Client Service Account Manager- United States- 2026 ReEntry Program
Senior account manager job in Tempe, AZ
JobID: 210688159 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $68,000.00-$100,500.00; Jersey City,NJ $78,000.00-$113,000.00 About the Program At JPMorganChase, we recognize that rewarding careers do not always follow a conventional path. We value the diversity, fresh perspective and wealth of experience that returning professionals can bring.
The ReEntry program offers experienced professionals, who are currently on an extended career break of at least two years, the support and resources needed to relaunch their careers. The program spans over 30 locations worldwide.
The ReEntry Program is a 15-week fellowship program, beginning April 20, 2026 and ending July 31, 2026 with the prospect of an offer for permanent employment with JPMorganChase at the end of the program. The permanent placements will be based on both business needs and candidate skill set.
Please refer to our ReEntry Overview page for further information regarding the Program.
Commercial & Investment Bank
The Commercial & Investment Bank is a global leader across investment banking, payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Client Services supports a portfolio of large corporate and/or financial institution clients by allowing them to effectively utilize Payments Products and Services. The Service organization acts as a central point of resolution to support the client's business operations, identifies product/service gaps and development opportunities, and leverages client/product expertise to recommend client growth and efficiency opportunities.
What We Look For:
Creative and innovative team players with analytical, technical, problem solving, planning and organizational skills. Individuals must have strong interpersonal skills and be able to communicate effectively in presentations, expressing complex financial strategies in an organized and articulate manner. The ability to relate well to external clients and internal partners and establishing strong working relationships.
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