1. University of Southern California
Los Angeles, CA • Private
Why do successful companies, such as Starbucks, continue to grow faster than others? Not just because they have a good marketing and sales strategy, but because they have extreme customer loyalty. The customer lifetime value shows that it cost less to retain a customer compared to acquiring a new one. That's where the senior account manager has an extremely powerful role in contributing to a brand's stickiness.
The primary responsibility of a senior account manager is to develop strategic plans for retaining and growing an account. On a day-to-day basis, they are tasked with understanding a customer's needs, conducting follow-ups with prospective leads, and improving customer service processes. You can think of them essentially as relationship builders, aiming to increase customer value over the long run.
Employers require a minimum of a degree in business and a few years of proven experience in business development. Account managers get paid well, averaging at $36 per hour, and have many career opportunities, such as being in a position of head of growth or a project lead. They generally work 40 hours a week with a 9 to 5 schedule.
There are certain skills that many senior account managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, communication skills and customer-service skills.
If you're interested in becoming a senior account manager, one of the first things to consider is how much education you need. We've determined that 77.4% of senior account managers have a bachelor's degree. In terms of higher education levels, we found that 8.4% of senior account managers have master's degrees. Even though most senior account managers have a college degree, it's possible to become one with only a high school degree or GED.
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a senior account manager can determine their career goals through the career progression. For example, they could start out with a role such as director of sales, progress to a title such as business development director and then eventually end up with the title senior director of business development.
What Am I Worth?
The role of a senior account manager includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general senior account manager responsibilities:
There are several types of senior account manager, including:
Mouse over a state to see the number of active senior account manager jobs in each state. The darker areas on the map show where senior account managers earn the highest salaries across all 50 states.
|Rank||State||Number of Jobs||Average Salary|
Los Angeles, CA • Private
Madison, WI • Private
Philadelphia, PA • Private
Athens, GA • Private
Blacksburg, VA • Private
Evanston, IL • Private
Columbus, OH • Private
Austin, TX • Private
Houston, TX • Private
Vestal, NY • Private
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 7.9% of senior account managers listed customer service on their resume, but soft skills such as analytical skills and communication skills are important as well.
Zippia allows you to choose from different easy-to-use Senior Account Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Senior Account Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
After extensive research and analysis, Zippia's data science team found that:
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Some places are better than others when it comes to starting a career as a senior account manager. The best states for people in this position are New Jersey, Michigan, Virginia, and Maine. Senior account managers make the most in New Jersey with an average salary of $107,308. Whereas in Michigan and Virginia, they would average $99,655 and $97,045, respectively. While senior account managers would only make an average of $95,605 in Maine, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ senior account managers and discovered their number of senior account manager opportunities and average salary. Through our research, we concluded that Discover Financial Services was the best, especially with an average salary of $74,339. Bank of America follows up with an average salary of $76,312, and then comes AT&T; with an average of $96,365. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a senior account manager. The employers include Selective Insurance, CITGO Petroleum, and Veeva Systems
It takes 7 years of professional experience to become a senior account manager. That is the time it takes to learn specific senior account manager skills, but does not account for time spent in formal education. If you include the normal education requirements to complete a college degree, then it takes 10 to 12 years years to become a senior account manager.
A strategic accounts manager makes an average of around $97,000 per year, or about $51 an hour. The range for these positions was $87,000 on the low end to $120,000 on the high end, with many of the top earners pulling in around $105,000 a year.
Yes, being an account manager is a stressful job. In fact, being an account manager was ranked as the second most stressful job, with 73 percent of respondents rating the role as "highly stressful."
No specific degree is required to be a senior account manager. However, most senior account managers have at least a bachelor's degree. The most important component in becoming a senior account manager is experience.
A bachelor's degree in a relevant field is typically required of those seeking employment as an account manager. It is possible to work as an account manager with varying levels of education, but few account managers are hired with less than a bachelor's degree.
What makes a good senior account manager is a strong understanding of account management and leadership abilities. While having a strong formal education can help, the most important skills needed to be a good manager are learned from years of experience working as an account manager.
A senior account manager is a high-ranking professional that serves as a link between their employer and the specific customer accounts they have been assigned to handle, while an account manager performs this same function in a junior capacity.