Senior account manager resume examples from 2025

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Updated March 26, 2025

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Senior account manager resume

James Cox

(850) 555-3515 | jcox@example.com

Atlanta, GA | 96978 S. Maple Rd. - 55670

Work experience

2020 - Present
Senior Account Manager, AT&T - Atlanta, GA
- Commended for unprecedented year to year revenue growth achieved through more consultative sales approach insuring maximum client satisfaction and loyalty.
- Produced $2M+ in contract renewal revenue in 2006 with several key accounts, including Mejico Express.
- Improved business sales by 30% over the previous year and 45% over the year before.
- Established rapport with C-level executives and other decision makers.
2019 - 2020
Project Manager, Microsoft - Charlotte, NC
- Performed day-to-day project management of course development builds for Sales and Marketing curricula.
- Developed UI/functional specification and technical documents Worked with development, test, design to develop project backlog, sprint backlogs.
- Provide strategic and tactical project management services for the MPSD project management office.
- Project management - concept to close.
- Project Manager over multiple projects that come through the Project Management Office.
- Track record of increasing responsibility in secure network design, systems analysis and development, and full lifecycle project management.
2017 - 2019
Executive Assistant, Marriott International - Washington, DC
- Support the CEO, CFO and VP, General Counsel and Secretary with all travel and meetings.
- Conducted research on special projects and events Maintained executive director, department & team calendars.
2010 - 2017
Sales Administrator, Marriott International - Washington, DC
- Planned travel arrangements for our Director of Sales.
- Take No Messages I would ensure live person is reached on the first call in order to reach our sales goals.
- Order log analysis to support Sales and Operational Planning activities.

Skills

Financial Statements
SQL
Customer Data
Project Management
Relationship Management
SMB
Powerpoint
Sales Support
Product Category
Revenue Growth

Education

Bachelor's Degree, Business (2002 - 2005)
Pennsylvania State University
Main,

Senior account manager resume

Madison Young

(800) 555-4453 | myoung@example.com

Washington, DC | 26404 W. Maple Rd. - 42879

Work experience

2019 - Present
Senior Account Manager, State Farm - Washington, DC
- Tracked inside/outside activities with current and prospective clients within CRM and pipeline software.
- Marketed to both personal and commercial customers to grow agency with new customers.
- Offer additional services offered by the agency in other lines of business is also beneficial to meet sales goals.
- Overhauled international delivery processes and optimized logistics planning throughout Asia.
2012 - 2019
Regional Sales Manager, Altria - Washington, DC
- Key Account Manager Responsible for statewide accounts, from annual contract negotiating to sales center strategy implementation.
- Collected over $1M in past due revenue while maintaining positive customer relationships.
- Partner with key accounts and ensure optimization of retail resources and results.
2002 - 2012
Senior Sales Representative, CoStar Group - Washington, DC
- Recruited, developed and supported ISVs, VAR's, Carriers and Distribution partners critical to revenue growth.
- Provided high degree of account management for approved vendors and manufacturers.
1999 - 2002
Territory Sales Representative, Verizon - Washington, DC
- Respond to all customer internet equipment orders or billing inquires via inbound calls or emails.
- Explained billing inquires and made necessary adjustments; Participated in peer coaching to help other associates meet their sales goals.
- Contracted and managed channel partners to meet and exceed sales objectives through training, sales reporting and owner/agent compensation programs.
- Utilize through product knowledge to assess customers' Needs and promote full range of residential products and services.

Skills

Issue Resolution
Sales Process
Pharmaceutical Products
Revenue Growth
Sales Goals
Healthcare
Regional Sales
Financial Statements
State Region
Internet

Education

Bachelor's Degree, Business (1991 - 1994)
Strayer University
Washington,

Senior account manager resume

Russell Walker

(320) 555-7893 | rwalker@example.com

Raleigh, NC | 87271 N. Evergreen Rd. - 42475

Work experience

2017 - Present
Senior Account Manager, Sprint - Raleigh, NC
- Utilized the company's proprietary Customer Relationship Management (CRM) tool to document interactions and update account information.
- Crafted and executed messages, business plan, and sales strategies to procure leads and penetrate new markets.
- Prepared documents by using PowerPoint, as well as created and maintained spreadsheets.
- Hired, managed, and developed new sales organization of 82 associates for CLEC unit.
- Assisted new and existing customers with the purchased of wireless equipment presenting products to prospective customers by demonstrating features and functionally.
2016 - 2017
Senior Sales Representative, IBM - Raleigh, NC
- Demonstrated success in acquiring new accounts in 2000.
- Earned 100% client satisfaction monthly and company recognition for consistently exceeding monthly sales goals utilizing all prospecting tools.
- Managed IBM software sales opportunities for small-medium sized companies for the Arkansas & Oklahoma territory.
- Developed lab testing procedures for Channel Partners.
2015 - 2016
Sales Consultant, Best Buy - Lynchburg, VA
- Assisted management by running the sales floor and reacting quickly in a high paced sales environment.
- Connected customers to the latest technology Restocked and arranged merchandise Operated POS system
- Confirmed the implementations of special projects were accurate and in a timely manner.
- Learned to use new systems and programs efficiently as they were released, and introduced to us on the sales floor.
2008 - 2009
Design And Sales Consultant (Part-Time), Verizon - Lynchburg, VA
- Operated in a sales role with a concentration in the activation of small business and consumer wireless communication contracts.
- Received inventory and helped maintain visual standards of the sales floor.
- Manage objections with product knowledge & expertise Maintain customer presence to secure company profitability.
- Developed a sales packet for new sales consultants to aid in their transition from training to the sales floor.
- Maintain personal and store sales goals.

Skills

Financial Statements
POS
New Customers
Depot
CRM
Cloud
Sales Consultants
Communication
Insurance Programs
Sales Process

Education

Bachelor's Degree, Psychology (2006 - 2009)
Liberty University
Lynchburg,

Senior account manager resume

Justin Peters

(670) 555-0595 | jpeters@example.com

New York, NY | 60204 S. Park Ln. - 46251

Work experience

2011 - Present
Senior Account Manager, Sprint - New York, NY
- Developed sales and account planning strategies with key C-level executives.
- Generated and implemented marketing plans to enhance Sprint's relationship with accounts and drive profitable revenue growth.
- Managed 11-person business development team handling government and corporate sales.
- Ensured key accounts renewed annual maintenance contracts.
- Established relationships with C-Level and SVP/EVP/VP at key accounts to create ROI-based value propositions and long-term, strategic sales.
2007 - 2011
Senior Account Executive, Sprint - New York, NY
- Developed sales and account planning strategies with key C-level executives.
- Identify, negotiate, secure and grow identified targeted corporate accounts for the sale of all Qwest products.
- Experience with structured project management techniques.
- Led different phases of business development and deal construction by collaborating with internal and external partners.
2005 - 2007
Sales Consultant, Macy's - Las Vegas, NV
- Assist customers by providing product knowledge, directing customers to fitting rooms, and completing transactions on the cash register.
- Organized stock rooms Timely Delivery of stock to sales associates Resolved PDA malfunctions
- Received award for writing highest percentage of gross profit in 2005 Created 48 new accounts with Zanios Foods
2004 - 2005
Design And Sales Consultant, Office Depot - Las Vegas, NV
- Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
- Served as Retail Sales Consultant on floor and within Print Services Department.
- Fielded an average of 50 customer service calls per day.
- Worked with customer service to resolve issues.

Skills

Consultants
Prince
Revenue Growth
POS
Project Management
Customer Expectations
Cold Calls
Relationship Building
Furniture Sales
Sales Consultants

Education

Bachelor's Degree, Political Science (1995 - 1998)
University of California, Berkeley
Berkeley,

Senior account manager resume

Lori Payne

(780) 555-8661 | lpayne@example.com

Birmingham, AL | 36623 W. First Rd. - 80366

Work experience

2020 - Present
Senior Account Manager, AT&T - Birmingham, AL
- Review business reports for trending and communicates findings to local national retail account management.
- Earned promotion to Key Accounts with highest sales total in the Riverside office for 2005
- Serve as a customer service point of contact.
2019 - 2020
Senior Account Executive, Sprint - Atlanta, GA
- Introduced mature and emerging technologies that included bundled wireless communication services.
- Provided mentoring and development for members of the large business sales team.
- Maintained relationships with existing customers through account managements and follow-up.
- Achieved over 120% of target quota for 24 consecutive months through comprehensive account management and sales of business solutions.
2015 - 2019
Inside Sales Representative, TruGreen - Suwanee, GA
- Spend about 2 hours daily in the office following up with potential customers, or just getting some cold calls done.
- Trained sales reps on policy and procedures, field sales strategies, and mentored the sales process.
- Generated $100,000 in new business per year, while upselling and maintaining current customer base.
- Used cash registers on a daily basis along with computers using Windows XP software.
- Operated a POS system Assisted customers with food selection, inquiries and order customization requests.
2014 - 2015
Outside Sales, AT&T - Middletown, NJ
- Exceeded sales goals every month Managed a small team after my second month Made sales from both leads and cold calls
- Provided great customer service Sold services and buddle services to customers Up-selling
- Maintained detailed account records and contact logs using SalesForce and CRM.

Skills

Business-To-Business Sales
Project Management
Salesperson
Internet
Account Management
Revenue Growth
REP
Customer Service
Healthcare
Company Vehicle

Education

Bachelor's Degree, Communication (2004 - 2007)
George Mason University
Fairfax,

Assistant account manager resume

Eugene Arnold

Assistant Account Manager

(350) 555-4670 | earnold@example.com

New York, NY | 9119 S. Cedar Ave. - 11741

Work experience

2017 - Present
Assistant Account Manager, AT&T - New York, NY
- Provide superior customer service and work quality while demostrating attention to detail, flexibility and innovation in resolving problems.
- Selected accomplishments: Consistently exceed sales goals and increased revenue from existing client base by expertly promoting new applications and services.
- Provided optimal customer service to client base to increase retention rates and overall revenue.
- Initiated new contract with Dealer, which included selling wired products, Account Management.
2016 - 2017
Security Supervisor, G4S - New York, NY
- Observe and Investigate security concerns or safety hazards.
- Receive phone calls, create and resolve daily tickets, Function as a dispatcher for the Facility radio communication system.
- Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
- Access control, vehicle and personnel searches, daily report writing, CCTV monitoring, and patrolling the facility.
2011 - 2016
Supervisor, Independence Blue Cross - Philadelphia, PA
- Oversee group of approximately 15 direct reports to ensure execution of daily, weekly, monthly, and quarterly goals.
- Evaluated operational procedures and work methods for efficiency and revised as needed.
- Transcribed reports of patient's office visits and medical evaluations, which were then sent to insurance companies.
2007 - 2011
Staff Accountant, Independence Blue Cross - Philadelphia, PA
- Recorded, summarized and reported financial transactions accurately and timely, and coordinated and reconciled client accounts on a monthly basis.
- Match and clear items leaving no outstanding items with the help of electronic system.
- Generated and posted well-documented journal entries to the general ledger for both GAAP and STAT Reporting.
- Analyze potential acquisition's financial statements for cash flow potential and future viability.
- Analyzed and reconciled client reserve funds to ensure accuracy for Scor and its three subsidiaries.

Skills

Emergency
Physical Security
Loan Applications
Special Reports
Special Projects
Security Services
Company Policies
External Auditors
Peoplesoft
Ensure Compliance

Education

Bachelor's Degree, Marketing (2004 - 2007)
Temple University
Philadelphia,

Junior account manager resume

Arthur Rice

Junior Account Manager

(290) 555-3844 | arice@example.com

Orlando, FL | 55757 E. Cedar St. - 48016

Work experience

2019 - Present
Junior Account Manager, Walgreen Co - Orlando, FL
- Outperformed the company by 25% with motivating associates to solicit our Star Rewards Program by reinforcing benefits of new accounts.
- Prepared financial statements and did write-up work for eleven clients, operating thirty-six locations.
- Assist personnel with strategic digital marketing and public relations campaigns inclusive of digital branding, marketing and communication solutions.
- Enter and apply necessary credits to customer accounts for damaged materials received, mis-shipments and/or unsatisfied customers.
- Maintain strong customer relationships through proactive account management.
2016 - 2019
Account Associate, Walgreen Co - Orlando, FL
- Assist internal auditors and perform special projects as needed.
- Reviewed payroll liability account reconciliation.
- Market new customers for new commercial business.
2010 - 2012
Painter (Part-Time), The Walt Disney Company - Orlando, FL
- general maintenance and repair of all terminal buildings.
- Refurbish apartments and condos Patch and sand drywall Patch and seal ceilings Interior painting
- Prepare and paint interior and exterior surfaces Work alongside 4 individuals to preserve the historic areas of the property

Skills

General Maintenance
Product Knowledge
Income
Communication
Issue Resolution
Surface Prep
Special Projects
New Surfaces
Purchase Orders
Hvlp

Education

Doctoral Degree, Business (2013 - 2016)
University of Central Florida
Orlando,
Master's Degree, Business (2012 - 2013)
University of Central Florida
Orlando,
Bachelor's Degree, Business (2009 - 2012)
University of Central Florida
Orlando,

How to write a senior account manager resume

Craft a resume summary statement

A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in senior account manager-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the senior account manager position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:

Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
Include as many relevant hard or technical senior account manager skills as possible for each job you apply to.
Be specific with the skills you have and be sure you are using the most up to date and accurate terms.

These five steps should give you a strong elevator pitch and land you some senior account manager interviews.

Here are example skills to include in your “Area of Expertise” on a senior account manager resume:

Customer Service
Account Management
Project Management
Healthcare
Work Ethic
Cloud
Digital Marketing
Product Knowledge
Customer Satisfaction
CRM

Email Marketing
Client Facing
Salesforce
Business Development
Copywriting
Customer Relationships
Revenue Growth
Client Satisfaction
Financial Statements
Sales Quota

Sales Process
HR
Client Accounts
Business Relationships
Relationship Building
Customer Accounts
Cloud Security
ROI
Sales Presentations
Sales Strategies

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How to structure your work experience

A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.

Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.

How to write senior account manager experience bullet points

Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:

Use strong action verbs like Led, Built, or Optimized.
Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

Here are examples from great senior account manager resumes:

Work history example #1

Account Representative

TYCO HEALTHCARE RETAIL GROUP

Posted Medicare, Medicaid, BCBS and other insurance payments to accounts.
Participated in multiple sales campaigns, both in telecommunications as well as in the field (direct sales).
Coordinated and facilitated office communications between upper and lower management team members.
Reviewed all Medicare claims for completeness, reasonableness of charges and appropriateness of billing codes and payer information.
Developed a working knowledge of the processes and procedures for all insurance company protocols, including Medicare-Medicaid.

Work history example #2

Senior Account Manager

P&G

Managed 20 key accounts: retail chains and distributors in North Bosnia; reported to Business Unit Manager.
Collaborated with OEM's to place Duracell products in products and marketing campaigns in Hearing Healthcare industry and traditional alkaline segment.
Increased promotional sales products 50% by executing a successful sales strategy through an improved store pallet/display of products.
Worked in Medical/Professional Products Division managing the medical distributors and hospital business for Duracell Batteries and Gillette Razors.
Implemented the company's objectives on distribution, pricing, shelving, merchandising (DPSM) with all existing customers.

Work history example #3

Marketing/Sales Representative

ADT

Worked with former customers to return to ADT; reactivate security system upon receipt of contract.
Prepared final agreements for signatures Met and exceeded assigned sales quota while following established ADT guidelines.
Completed Salesforce CRM training seminar; developed a system database for identifying existing customer leads and increasing sales opportunities.
Used SalesForce CRM to manage all lead interaction and activities daily.
Generated sales appointments and insides sales opportunities through outbound telemarketing campaigns, including manual internet leads.

Work history example #4

Sales Consultant

Sprint

Handled large call volume while maintaining accuracy, efficiency, and a positive friendly attitude.
Recognized as one of the top sales consultants at a flagship store.
Trained Sprint staff in on effective sales techniques through side by side coaching and positive reinforcement.
Increased retail exposure through product and service marketing.
Created flyers for marketing purpose to reach out to local businesses and provide help for them.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from senior account manager resumes:

Bachelor's Degree in business

Pennsylvania State University, Main, PA

2002 - 2005

Bachelor's Degree in business

Strayer University, Washington, DC

1991 - 1994

Highlight your senior account manager certifications on your resume

Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

If you have any of these certifications, be sure to include them on your senior account manager resume:

Certified Sales Professional (CSP)
Certified Public Accountant (CPA)
Professional Certified Marketer (PCM)
Sales Management
Certified Management Accountant (CMA)
Certified Professional, Life and Health Insurance Program (CPLHI)
Certified Manager Certification (CM)
Project Management Professional (PMP)
Master Project Manager (MPM)
IT Information Library Foundations Certification (ITIL)

Updated March 26, 2025

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