Senior account manager jobs in Livonia, MI

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Client Partner
Sogeti 4.7
Senior account manager job in Detroit, MI
Client Partner/Account Executive You will be a high-energy leader with the ability to grow client relationships through presenting new strategies and innovative ideas. You will own a portfolio of accounts, form and drive successful client relationships and successfully interact with senior executive level clients. You will focus on all aspects of client growth, relationship development, financial integrity and quality delivery and execution of all engagements that drive organic growth and strong relationships. You will manage growth and evolution of multiple client relationships and manage complex multi-dimensional engagements. You will lead teams of both client service, as well as others on multidisciplinary teams in a matrixed environment. What you'll do: Both Apps and Infrastructure background, as well as delivery in PMO and SAFe/Agile environments. Handling accountability against measurable revenue/profit growth. Identifying and forging partnerships and tapping into existing alliance partnerships for growth. A proven track record of creating and owning overall client satisfaction and continuing growth and evolution of clients. Driving successful delivery of work product and cultivating strong client relationships. Executive engagement, client expectations, value reinforcement, cross-sell, strategic engagement strategies that lead to relationship building at C-level. Providing leadership and direction to client and teams, fully leveraging all direct and indirect resources and ensuring optimal levels of productivity, service, communications and quality. Effectively managing all aspects of the client relationship including contracts, pricing, profitability, internal revenue and profit forecasting. Working closely with Sales teams to develop proposal/presentation content and strategy. Staying current with industry trends and best practices to proactively sell fit for purpose solutions and innovation. What you'll bring: At least 10 years or more managing 15M+ accounts (preferably managing single account, not multiple accounts) and building at least $5-10M new business. Overall ownership and management of a $30M a year account; including executive client relationships, delivery, quality, strategic growth and financials. Managed services background for application development/maintenance and serving as an Account Executive/Client Partner in large accounts. 15 years or more of offshore experience. Education: Bachelor's or Master's degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field. Life at Sogeti - Sogeti supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Flexible work options 401(k) with 150% match up to 6% Employee Share Ownership Plan Medical, Prescription, Dental & Vision Insurance Life Insurance 100% Company-Paid Mobile Phone Plan 3 Weeks PTO + 7 Paid Holidays Paid Parental Leave Adoption, Surrogacy & Cryopreservation Assistance Subsidized Back-up Child/Elder Care & Tutoring Career Planning & Coaching $5,250 Tuition Reimbursement & 20,000+ Online Courses Employee Resource Groups Counseling & Support for Physical, Financial, Emotional & Spiritual Well-being Disaster Relief Programs About Sogeti Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation. Become Your Best | ************* Disclaimer Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant ************************************************************************** Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is [$145,000-$175,000) This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
$145k-175k yearly 20h ago
Senior Client Executive
Netapp 4.7
Senior account manager job in Southfield, MI
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people. If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond. Job Summary We are seeking a highly motivated and experienced Senior Client Executive (SCE) to lead our strategic engagement with one of NetApp's most critical global accounts. This role is ideal for a dynamic, customer-obsessed sales leader who thrives in complex enterprise environments and is passionate about driving transformational outcomes through data infrastructure innovation. As the SCE, you will be an interface between NetApp and senior stakeholders across the account's global business units. You will be responsible for developing and executing a multi-year account strategy that aligns NetApp's capabilities with the customer's digital transformation priorities. This includes expanding NetApp's footprint across cloud, AI, and data services, while protecting and growing our existing install base Location: Candidates must be based in Southfield, Michigan or surrounding area and commute to client sites weekly. Industry: Automotive Manufacturing Key Responsibilities Strategic Account Leadership : Own the end-to-end relationship, acting as the single point of accountability for account performance, customer satisfaction, and long-term growth. Account Planning & Execution : Build and maintain a comprehensive, multi-year account plan that identifies key initiatives, stakeholders, buying centers, and growth opportunities. Align internal and partner resources to execute against this plan. Revenue Growth : Drive new business across global operations by identifying whitespace opportunities, expanding into new divisions, and leading complex deal cycles from discovery to close. Customer Advocacy : Serve as a trusted advisor account IT and business leaders, understanding their strategic objectives and aligning NetApp's solutions to deliver measurable business outcomes. Cross-Functional Collaboration : Partner closely with NetApp's technical, services, marketing, and executive teams to deliver a unified customer experience. Leverage internal resources to accelerate deal velocity and customer success. Partner Ecosystem Engagement : Work with key partners (e.g., hyperscalers, GSIs, VARs) to co-develop and co-sell solutions that enhance NetApp's value proposition and reach within the account. Executive Communication : Deliver compelling, data-driven presentations to C-level stakeholders. Clearly articulate NetApp's vision, strategy, and differentiated value. Forecasting & Reporting : Maintain accurate pipeline and forecast data in Salesforce. Provide regular updates to leadership on account health, risks, and opportunities. Qualifications 8+ years of enterprise sales experience in the technology sector, with a proven track record of exceeding quota in strategic accounts. Deep understanding of enterprise IT infrastructure, cloud platforms (AWS, Azure, GCP), and data services. Demonstrated success managing large, complex accounts with multiple stakeholders and global reach. Exceptional communication, negotiation, and executive presence. Experience with account planning methodologies (e.g., MEDDICC, Challenger, TAS). Prior experience selling into major automotive manufacturers. Experience working in a matrixed organization with cross-functional teams. Compensation: The target salary range for this position is 306,000 - 396,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings' (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, employee stock purchase plan, and/or restricted stocks (RSU's). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future. If you want to help us build knowledge and solve big problems, let's talk.
$83k-121k yearly est. 1d ago
Account Manager
Us Tsubaki Automotive, LLC 4.2
Senior account manager job in Troy, MI
The TSUBAKI name is synonymous with excellence in quality, dependability, and customer service. U.S. Tsubaki Automotive, LLC is an international tier-one supplier of high-speed chain drive systems to the automotive industry. Under general direction, the Account Manager is responsible for both directly managing customer accounts as well as supporting data collection, manipulation, analysis, and reporting of bi-monthly and bi-annual five year sales forecasting. Also responsible for managing customer quote preparation including supporting documents. Provides support for business planning, sales analysis, sales staff support, market and volume forecasts, and market analysis. Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description. Other tasks may be assigned and expected to be performed. Manage assigned OEM and related Tier 1 accounts for year-on-year sales growth, and meet or exceed annual business plan expectations Must be able to translate the customer requirements and USTA capabilities into a variety of value propositions to differentiate USTA in front of the customer's purchasing and engineering organizations Develop and execute a communication "cadence" to maintain routine customer contact Build strong relationships to leverage/maximize the Company's product and service content. Develop and maintain customer purchasing, engineering and other appropriate relationships Support closure of open receivables payment, as appropriate Provide direct support to the APQP Team's in the ongoing development of existing and prospective USTA customers Remain current on all USTA products from a technical, application, pricing and selling benefits standpoint Regularly attend meetings with customers. Establish and build strong relationships in purchasing and engineering to identify and follow-up on new product development opportunities Analyze cost estimations from the manufacturing plants and complete customer cost breakdown/pricing forms. Support Bi-Monthly and bi-annual updates of sales and forecast data Market share analysis support. Volume forecast reporting and analysis (IHS) Product marketing support Provide administrative support for the Sales Office Staff Other tasks as directed by management Requirements: Bachelor of Business Administration degree required 3-7 years' experience working for an automotive OEM or tier supplier in powertrain systems (engine components preferred). Experience in calling on OEMs and major Tier 1 suppliers desired Working knowledge of product costing and automotive industry purchasing, quality and supply requirements desired Automotive Account Management experience is desired. Program management experience highly desired. Good understanding of manufacturing processes and equipment Experience with manufacturing cost allocations and profit analysis Excellent interpersonal, written and verbal communication skills. Attention to detail is critical Should be a self-starter with good organization skills Strong interpersonal and relationship building skills along with a Team attitude Proficient use of Microsoft Office applications with emphasis on Outlook, Excel, Word and Power Point Ability to travel - both domestic and international if required Learn more about U.S. Tsubaki at: ************************* U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance. The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability PM21 PI9130f990e399-37***********2
$64k-109k yearly est. 10d ago
Nurse Account Manager
Clarest Health
Senior account manager job in Detroit, MI
Remedi SeniorCare (a division of Clarest Health) is a leading pharmacy innovator dedicated to servicing long-term care facilities and senior living communities. Our mission is to provide exceptional person-centered care through advanced technology solutions and clinical expertise. As a part of the Remedi team, you'll be contributing to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation. We're seeking a RN Account Manager who takes initiative, solves problems proactively, and builds strong relationships. In this role, you'll be the main link between our closed-door pharmacy and the long-term care communities we serve. You'll ensure exceptional service through regular site visits, staff training, and smooth implementation of pharmacy technology, keeping communication clear between our pharmacy and client teams. If you're motivated by connections, driven to improve outcomes, and committed to quality care, we'd love to hear from you. Location: Field Based - Detroit, Saginaw, and surrounding areas Salary: Starting at $95,000 per year Schedule: Monday - Friday, Day Working Hours Travel Requirement: 70% + Transportation: This role requires a valid driver's license and valid car insurance Reports To: Account Management Leadership Team What We Offer: Comprehensive Medical, Dental and Vision Insurance (as low as $13.73/pay) Substantial PTO Offering in Year One, with an Increase After Your First Year Travel Stipend Flexible Spending and Health Saving Accounts Free Virtual Care - Telemedicine 401k with company match Referral Bonuses Life Insurance Pet Insurance Legal Insurance Make a difference in the lives of others! We are growing and that means more opportunities Key Responsibilities: Conduct regular site visits to monitor service quality, address client needs, and build strong relationships. Partner with facility and corporate leaders to ensure satisfaction, retention, and effective communication. Lead meetings, calls, and training sessions (virtual or on-site) to support staff education and share pharmacy updates. Oversee new facility onboarding and transitions, including setup, training, and operational support. Support adoption of pharmacy technology tools and troubleshoot issues as needed. Document visits, client interactions, and follow-up actions in line with company guidelines. Collaborate with pharmacy leadership and internal teams to resolve issues and maintain high service standards. Maintain compliance with Clarest's Code of Conduct and all regulatory and reporting requirements. Qualifications: Must have an active RN license in good standing Strong working knowledge of Long-Term Care operations and workflows required At least 3 years of relevant experience in Account Management (preferred) Must possess a valid driver's license in good standing Skills + Abilities: Must be able to communicate clearly and effectively, both verbally and in writing, with facility staff and internal teams Ability to motivate and lead teams, as well as develop and implement training materials for community/facility staff Demonstrated ability to identify issues, investigate concerns, and develop and implement solutions Strong customer service orientation with the ability to manage customer relationships, resolve complaints and ensure satisfaction Ability to lift up to 40 lbs., drive, and travel up to 70% of the time
$95k yearly 1d ago
Regional Sales General Manager
Chiron America Inc. 4.2
Senior account manager job in Detroit, MI
Job Title: Regional Sales General Manager Department: Sales Reports To: Vice President of Sales and Marketing The Regional sales General Manager is responsible for generating revenue, implementing strategies to increase sales and obtaining new business opportunities by developing and maintaining strong relationships with customers, dealers, and their direct reports. This role will be responsible for the performance of all Regional Sales Managers reporting to them and the performance of their territories. Within this structure the Regional Sales General Manager will be responsible for the effectiveness of agent relationships and the consistency of how CHIRON works with agents to generate sales opportunities. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Develop strategies and tactical plans to achieve sales goals and increase market share working in the direct assigned territory and working with the RSMs that report directly to this position. Drive territory sales and development through regular RSM and customer interaction and by providing information on available products and services. Provide regular reporting of key account activities, sales win/loss and competitive updates within all territories. Prepare and present sales presentations to create product understanding/awareness and to ensure these sales materials are applied effectively and consistently across all territories. Monitor and report on market trends and conditions, competitive products and pricing, sales activities of competitors, existing and new product sales potential, and other related information as appropriate. This information must be pulled from the RSMs reporting to this role. Identify and properly qualify business and customer opportunities and compile list of prospective sales/leads from all territories. Manage assigned territories to identify and meet with existing and prospective customers and provide sales presentations and product updates. Support all RSMs to do the same. Work with Proposal Engineers to quote projects and deliveries, including complete and accurate costings and anticipated savings in production costs through time studies. A balance must be struck between this role and what is expected from the RSMs. Working with other functional groups, prepare sales contracts and deal sheets according to company procedures. Prepare reports of business transactions and maintain a database of all quotes for sales review and follow-up. Drive the RSMs to do the same. Investigate and help resolve customer satisfaction issues. Take charge in all territories so the RSMs may focus on selling and not get bogged down with quality issues. Strike a balance. Actively manage weekly sales itinerary to adequately cover assigned territory in a time-efficient manner and ensure the RSMs in all territories are doing the same. This role must specifically focus on the sales activities of the RSMs and ensure they are using their time effectively. A balance of “on the road”, in office and other must be achieved and effective. Prepare sales call reports and monthly 30-60-90 sales forecasts and ensure the RSMs do the same. Works with and manages Agents and Agent strategies where applicable. This must be done consistently across all territories. Attend territory trade shows when it makes sense to do so and drive local and regional events to increase brand awareness. Be 100% accountable to the performance and results generated by all RSMs reporting to this role. Schedule performance and review meetings with the assigned regional sales managers TRAVEL: 50 - 80% travel is anticipated. Routine travel to various domestic customer and distributor locations will be required. A valid driver's license and passport are required for this position. EDUCATION and/or EXPERIENCE: Bachelor's degree in engineering, sales/marketing, business administration or relevant field. 5 years of experience in the machine tool industry and/or high-volume parts manufacturing industry. Held a Leadership role in the area of sales for a minimum of five (5) years. KNOWLEDGE and SKILLS: Strong leadership and people management skills Excellent verbal and written communication skills; drives open collaboration. Strong negotiation and presentation skills Demonstrated ability to build effective relationships Highly organized and comfortable with cold calling techniques Highly self-motivated and self-directed Excellent time and territory management skills Proficiency with a CRM Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Adobe PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, handle, or grasp objects and talk or hear. Regularly operates a computer and other office equipment such as printers and copy machines. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, or crouch. The employee must occasionally lift and/or move objects up to 25 pounds.
$56k-78k yearly est. 3d ago
Client Executive
Truven Health Analytics, An Ibm Company
Senior account manager job in Ann Arbor, MI
Truven Health Analytics delivers the answers that clients need to improve healthcare quality and access while reducing costs. We provide market-leading performance improvement built on data integrity and empirical truth. For more than 30 years, our insights and solutions have been providing hospitals and clinicians, employers and health plans, state and federal government agencies, life sciences firms, and policymakers the facts they need to make confident decisions that directly affect the health and well-being of people and organizations in the U.S. and around the world. Truven Health Analytics owns some of the most trusted brands in healthcare, such as MarketScan, 100 Top Hospitals, Advantage Suite, Micromedex, Simpler, ActionOI, Heartbeat Experts, and JWA. Truven Health has its principal offices in Ann Arbor, Mich.; Chicago; and Denver. For more information, please visit truvenhealth.com. Job Description POSITION SUMMARY The Client Executive, Payer Market will be responsible for a book of Payer clients, totaling revenue responsibilities of $8 - $10 million. The Client Executive will be responsible to meet revenue targets, through consultative selling as well as maintain strong client relationships and secure renewals. It is expected that this role will provide strategic leadership with client senior management and serve as the "trusted advisor" in proactively understanding client needs and enhancing Truven Health partnership with, and value to, each client. RESPONSIBILITIES Meet or exceed financial and business objectives including contract revenue, add-on revenue, and renewals, primarily through consultative selling. Develop client strategy based on customer's business, with the objective of solving business problems, and improving work flow efficiency, productivity, employee/member/constituent/ beneficiary health status improvement. Lead overall client relationship between client and Truven Health Demonstrate and document return and value on investment in Truven Health Establish strategy to expand client relationships through selling products and or services Provide leadership to client team in performing analytic and strategic consulting engagements to ensure that all deliverables provide clients with ROI and/or VOI Manage evolving client expectations, needs, and priorities at the C-suite Develop senior level client relationships, including C-Suite where appropriate Manage and monitor client satisfaction, and recommend appropriate strategies to continuously enhance client satisfaction. Create innovative products and services that address client business problems and share across Payer teams. When applicable, share best practices with other segments. Provide input into segment level strategy and operating plans Lead capabilities presentations for sales opportunities with both existing and new clients. Adhere to Payer Sales best practices and established processes and procedures, including Sales Response process and pricing approval processes. Manage and drive the sales funnel, sales reporting programs as well as other sales methodologies sponsored by the company. Support sales projects to capture larger business opportunities and maximize sales results through integrated offerings of products/services which cross business lines. Forecast sales funnel, activity and revenue achievement as required for sales staff and management team. Work with other sales leaders across Truven Health to establish, share and leverage best practices across all market segments. Qualifications MINIMUM QUALIFICATIONS Master's degree (e.g., MBA, MPHA) or equivalent education and experience 10+ years of experience in healthcare information consulting/systems, with client contact at senior levels and demonstrated business development skills Proven history of ability to capture the attention and respect of client senior management and the C-suite by providing new and useful ways of managing human capital and maximizing performance Current or prior responsibility must include revenue accountability of at least $5 million Superior understanding of both new business development and consulting methodology Superior presentation and communication skills Ability to work across the organization, including Product Development, Sales, and Product Support functions, as well as across Payer, to ensure that both current and future client needs are anticipated and met. Willingness to travel. Additional Information If you are QUALIFIED & INTERESTED, please APPLY directly on our website using the following link : ********************* We seek talented, qualified employees in all our operations regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Truven Health Analytics is an Equal Employment Opportunity/Affirmative Action Employer. According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2015 fiscal year (October 1, 2014-September 30, 2015). All your information will be kept confidential according to EEO guidelines.
$116k-212k yearly est. 10h ago
Client Relationship Manager
United Wholesale Mortgage 4.6
Senior account manager job in Pontiac, MI
Job Description Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: Paid Time Off (PTO) after just 30 days Additional parental and maternity leave benefits after 12 months Adoption reimbursement program Paid volunteer hours Paid training and career development Medical, dental, vision and life insurance 401k with employer match Mortgage discount and area business discounts Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon Gourmet cafeteria featuring homemade breakfast and lunch Convenience store featuring healthy grab-and-go snacks In-house Starbucks and Dunkin Indoor/outdoor café with Wi-Fi Responsibilities Building and maintaining long-term relationships with broker accounts in all 50 states Training and educating brokers on UWM's Easiest Application System Ever (EASE), programs, products, guidelines and processes Acting as your clients' go-to resource for guidance and solutions Delivering up-to-the-minute information about the latest products, resources and industry updates Championing your brokers and striving to make every loan a success story Monitoring the performance of accounts in your pipeline Building and managing a strong pipeline of loans to meet and exceed sales goals Qualifications Must Have Qualifications: High school diploma or equivalent Minimum one year of experience in mortgage sales as loan officer, mortgage banker or wholesale account executive OR minimum one year of relationship based sales experience Understanding the difference between retail and wholesale lending Proven success in building business relationships Confident communication skills and professionalism over the phone and face to face Proficiency with technology including Microsoft Office, CRM's and the ability to multi-task Ability to take feedback and be coached up with the desire to get better every day Hard workers who take accountability for their actions Self-motivated with a strong work ethic and a positive attitude Nice To Have Qualifications: Knowledge of the mortgage industry with previous experience working for a retail or wholesale mortgage lender Inside sales and / or phone sales experience A passion for the mortgage industry Previous in a business to business sales model A desire for a six figure income and motivated to work in a competitive sales environment NOTE: This is an inside account executive position based in Pontiac, Michigan. Candidates must reside or be able to relocate to the metro Detroit area. We are not currently seeking outside account executives. Our account executive's work a 10:00am to 7:00pm schedule with a one-hour lunch.
$102k-130k yearly est. 17d ago
Client Executive
NSF International 4.3
Senior account manager job in Ann Arbor, MI
The Client Executive is the strategic owner of our Corporate Account client relationships. This role is responsible for driving growth, retention, and cross selling across multiple service lines, acting as the single point of accountability for the client experience. It requires a commercially savvy, relationship-driven leader who thrives in a fast-paced, mission-driven environment. 8+ years of experience in strategic account management, client success, or enterprise sales Proven track record managing large, complex accounts across multiple business units Strong executive presence and communication skills Experience with Salesforce highly preferred. Experience in related industries is a plus. Bachelor's degree required, MBA or equivalent preferred Drive Account Growth and Retention: Expand revenue and service penetration across divisions by identifying upsell, cross-sell, and renewal opportunities-while ensuring long-term client satisfaction and loyalty Serve as the Single Point of Accountability: Own the end-to-end relationship for top-tier accounts, ensuring consistent delivery, responsiveness, and alignment across all services and geographies Develop and Execute Strategic Account Plans: Build actionable, insight-driven account plans that align client priorities with our capabilities, including growth targets, innovation pilots, and risk mitigation Engage Senior Client and Internal Stakeholders: Build trusted relationships with client executives and internal leaders to influence strategic direction and elevate our value proposition Coordinate Cross-Functional Delivery: Lead internal teams (labs, operations, sales, IT, etc.) to deliver seamless, high-quality service and execution across all touchpoints Run Strategic Business Reviews: Facilitate regular performance and planning reviews with clients to assess satisfaction, surface new needs, and align on future direction Champion Commercial Excellence: Apply pricing discipline, forecasting rigor, and pipeline management best practices to ensure profitable and predictable growth Lead Innovation and Experimentation: Identify and launch pilot programs, digital tools, or new service models that can scale across the account or sector Monitor and Report on Performance: Track KPIs, revenue, NPS and client feedback; report insights to leadership and adjust strategies as needed Mentor and Influence Account Teams: Support capability-building across regional and divisional teams, fostering collaboration and a shared standard of excellence Lead innovative initiatives Introduce new service models, digital tools, and client engagement strategies that enhance value delivery #LI-TS1
$154k-220k yearly est. Auto-Apply 23d ago
Home Health Client Support Executive - Wayne
Optimal Care 3.9
Senior account manager job in Wayne, MI
Job DescriptionOptimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) Retirement Plan Mileage Reimbursement Cutting Edge Technology Optimal Care is seeking an exceptional Sales Representative in alignment with our mission, vision, and goals. Territory: Optimal Care's mission is simple; To Serve Together, Provide Value and Deliver Exceptional Quality Care. We provide the highest quality patient care with compassion and respect for each person through personal, clinician, and technological excellence. This is an extremely rewarding position where you will utilize your skills to make a difference in people's lives. We offer: Competitive Salary Incentive Bonus Program Mileage Reimbursement Paid Time Off Paid Holidays Company paid Life Insurance Supplemental Life Insurance Company paid Short Term Disability Job Duties: Identification and monitoring of primary and secondary service areas. Responsible for development and effectiveness of a strategic plan that addresses agency service/product lines. Networking with physicians to develop specialized programs and opportunities for growth in the organization. Develops process to track and analyze data and make necessary changes for organizational growth. Maintains an awareness of current trends in home care by participating in educational programs and seminars. Participates with staff to develop and produce necessary educational materials for distribution to interested parties. Meets with community groups, various health care professionals, and other interested parties to provide information programs on the services available to homebound clients in the primary/secondary service areas. Provides feedback to staff in response to service reports received from the community or individual clients, physicians, or discharge planners. Responds to issues involving concerns over service by meeting with management staff and assisting in problem resolution. Requirements: The ideal candidate will have experience in medical sales and/or marketing, demonstrated leadership ability, and a professional demeanor. You must be eligible to work in the state of Michigan, Indiana, or Ohio, have a valid driver's license, and a clean driving record. The qualified candidate will be a self-starter and a results oriented individual responsible for establishing and maintaining professional relationships with referral sources including nursing homes, assisted living facilities, hospitals, and physicians. You will also help educate case managers, discharge planners, and other appropriate referral sources of the many benefits of home care. The ideal candidate maintains loyalty throughout the market area and will have attainable goals which he/she will want to eagerly meet and exceed. Pay Range$75,000-$90,000 USDBackground ScreeningOptimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.Reasonable AccommodationsWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Equal Opportunity EmployerOptimal Care is an equal-opportunity employer.
$75k-90k yearly 31d ago
Client Delivery Executive
NTT Data 4.7
Senior account manager job in Detroit, MI
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Client Delivery Executive to join our team in Detriot, MI. Position Overview: As a Client Delivery Executive at NTT DATA, you will lead cross-functional delivery with a focus on client transformation, delivery excellence, profitable growth, cost reductions, and building high-performance teams. This role demands exceptional leadership, knowledge of the manufacturing industry, a change agent mentality, and a proven track record in delivering complex digital IT solutions. Responsibilities: Operations: * Accountable for end-to-end delivery of NTT DATA services for a specific client. * Ensure adherence to contractual commitments. * Monitor delivery quality and client satisfaction through direct interactions with key stakeholders. * Develop and maintain Crisis Management/Disaster Plans. * Implement project mitigation plans for yellow or red deliverables. * Conduct Customer Governance meetings. * Manage Outage/Escalation/Missed SLA incidents. * Implement and execute automation and efficiency programs. * Drive client improvement plans to enhance satisfaction. * Utilize automation for repetitive tasks to boost performance and service quality. * Possess a deep understanding of the delivery life cycle. Financials: * Ensure accurate and timely revenue/cost/margin forecasts for assigned accounts. * Manage costs in alignment with annual operating plans and point of sale. * Develop action plans to close forecast gaps. * Manage account ramp-up/ramp-down resources efficiently. Sales & Relationship: * Collaborate with Client Executives to develop customer relationships and manage risks. * Excel in customer relationship management at CXO levels, presenting operations and strategic reviews to senior stakeholders. * Act as a strategic delivery advisor to the executive leadership team. * Manage Sales Enablement, ensuring integration with delivery teams. * Leverage broader NTT DATA capabilities and resources strategically. * Interface with customer architecture teams and senior leadership on emerging technologies. Governance: * Serve as the main contact for client operations leadership. * Maintain effective communication with all stakeholders and cross-functional teams. * Stay informed about global industry trends and their impact on IT services. Organization: * Apply best practices in organizational change management. * Solve large, enterprise problems through matrixed organizations. * Guide delivery leaders to align service offerings properly. * Monitor and evaluate the performance of direct reports, providing feedback through coaching and the NTT DATA performance management process. * Coach and mentor a large team of delivery leaders responsible for daily client operations. Qualifications: * BS degree in Information Technology, Computer Science, Software Engineering, Computer Engineering, or Cybersecurity. * 8+ years of experience in transitioning application and infrastructure services. * 8+ years of experience managing a highly leveraged service environment. * 3+ years of experience with Managed Private Cloud, Infrastructure Services, and Datacenter Migration Services. Preferred Experience: * SAP Basis and Application transition and support experience. * Experience in end-user services and security services. * Digital Transformation experience leveraging AI to refine knowledge insights. * Strong knowledge of and experience with ITIL Service Framework v4. * Experience in IT support and production escalations, including incident response and change lifecycles. * Excellent verbal and written communication skills. * Willingness to travel to client sites as needed; current Visa and passport preferred. * Ability to work across multiple time zones. #LI-SGA About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $160,012- $245,200. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at **********************/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
$160k-245.2k yearly Auto-Apply 60d+ ago
Key Account Executive (Sales Representative)
Labcorp 4.5
Senior account manager job in Troy, MI
Are you a driven sales professional with 1-3 years of experience, looking for your next big opportunity? Do you want to be part of a team that's transforming healthcare through innovation, data, and a people-first approach? LabCorp is hiring a Key Account Executive (KAE) for our newly launched Health System Operating Division-a fast-growing team focused on strategic partnerships and cutting-edge solutions. This role is based in Metro Detroit, MI, and offers a unique chance to make a real impact on patient care, provider success, and business growth. As a KAE, you'll be the face of LabCorp to a portfolio of healthcare clients. You'll manage existing relationships, introduce new solutions, and help drive growth through smart, consultative selling. Your day-to-day will include: Building trust and rapport with healthcare providers and decision-makers Educating clients on LabCorp's specialty products, platforms, and workflow solutions Identifying opportunities to grow your book of business through upselling and cross-selling Acting as the go-to resource for client needs, troubleshooting, and support Collaborating with senior sales leaders to strategize and expand your territory Delivering results in a fast-paced, competitive environment We're looking for someone who's hungry to learn, grow, and make a difference. You'll thrive in this role if you have: 3+ years of sales or account management experience preferred Healthcare experience is preferred A Bachelor's degree is preferred Strong communication and relationship-building skills A self-starter mindset with great time management and organization Comfort with Microsoft Office and CRM tools A valid driver's license and willingness to travel locally We're not just a lab company-we're a mission-driven organization that's reshaping healthcare. When you join LabCorp, you get: A career path with real growth opportunities A collaborative, inclusive culture Comprehensive benefits (Medical, Dental, Vision, 401(k), PTO, Tuition Reimbursement, and more) The chance to be part of something bigger Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$102k-134k yearly est. Auto-Apply 60d+ ago
Client Service Accountant
Andre, Hooper and Pavlik
Senior account manager job in Ann Arbor, MI
Job Description We are seeking an individual to join our team of accountants to provide various bookkeeping and financial accounting services to our clients in various industries. Experience in financial statements, payroll, monthly reports, quarterly payroll tax returns, and journal entries, using QuickBooks, QuickBooks Online or other financial software. Customer service and strong communication skills are important, along with exceptional bookkeeping abilities. Currently, we are working in a hybrid remote and in-person environment. Our Culture AHP embraces a balance of family, profession, and community. We are a family friendly employer award recipient. While our firm is comprised of ten locations, we believe in a one-firm concept. Team members work together across the various locations to meet the needs of clients in a variety of industries. Responsibilities Provide assistance with clients' bookkeeping using QuickBooks and QuickBooks Online. Process payroll and payroll tax returns (annual, quarterly, monthly). Compile financial statements and other financial information from client data. Prepare quarterly and monthly reports. Utilize journal entry bookkeeping in clients' accounts. Assist with client communications. Pro-actively champion an attitude of quality service. Requirements Associate or bachelor's degree in business-related field is preferred. 3+ years of recent payroll, accounting, bookkeeping experience. Ability to effectively use Microsoft Word, Excel, QuickBooks, QuickBooks Online, Adobe, Creative Solutions. Knowledge of fundamental principles of accounting, financial statements and monthly reporting. Ability to organize work and projects, prioritize and meet deadlines. Strong analytical skills. Ability to effectively multi-task. Effective communication skills. Detail-oriented. Ability to adapt to change.
$62k-94k yearly est. 23d ago
Key Account Executive - Detroit, MI
Openlane, Inc.
Senior account manager job in Detroit, MI
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: A Key Account Executive that will support and cultivate client retention and growth within the Key Accounts team. You will provide the level of service required of the most valued customers, exercising agility and a customer focused attitude to ensure an exceptional experience. You will act as the personal liaison for clients within a dedicated book of business, ensuring that expectations are set and met while accomplishing revenue generating results. In this role you will need the ability to work with stakeholders at varying levels within the company independently or in coordination with the Director of Key Accounts to resolve problems. By providing superior customer service, you ensure your accounts have the tools and information needed to utilize our software and be successful. You will bring a value-based approach to the business that ensure not just a successful transactional experience, but a long term journey making key accounts successful. Ensuring a growing and profitable relationship with your key accounts, you will be the voice of the company and the bridge to our clients' success. You Are: * Customer-obsessed. You're always giving it your all when it comes to our customers. Whether it's troubleshooting or account development, you're a valued resource for the clients in your market. * Data-Driven. Data drives and proves your success. * Thorough. With excellent customer service and client account ownership you will understand what motivates them and provide our clients with an experience that keeps them engaged. * Agile. Sometimes the day changes and you will help in unexpected ways, but hey, who doesn't like knocking a curveball out of the park? * Flexible. Knowing that the customer needs do not stop at 5pm, you will work in balance with your accounts to be available when they require your help. You will: * Serve as the main point of contact for clients within your assigned book of business. * Facilitate seamless communication across departments to provide efficient solutions to client issues. * Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments. Understand and react to the competitive landscape. * Document all customer interactions and maintain accurate records in our CRM. * Adapt to changing priorities and provide support in unexpected situations. * Maintain flexibility to accommodate the needs of clients, including occasional travel within the assigned book of business. Must Have's: * College degree or equivalent professional experience. * 2-3+ years in a customer focused, industry specific, or account management position; preferred. * Superior communication skills, able to clearly articulate ideas and concepts. * Intermediate knowledge of both Microsoft Office and Google Suite products. * Demonstrable knowledge of CRM tools; Salesforce and Pipedrive strongly preferred. * Ability to blend sales acumen, outstanding interpersonal skills, and enthusiasm to stay flexible in a fast-paced, changing environment. * Ability and willingness to travel to or within assigned region, roughly 50% of the time every month. What We Offer: * Competitive pay * Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) * Immediately vested 401K (US) or RRSP (Canada) with company match * Paid Vacation, Personal, and Sick Time * Paid maternity and paternity leave (US) * Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) * Robust Employee Assistance Program * Employer paid Leap into Service Day to volunteer * Tuition Reimbursement for eligible programs * Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization * Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!
$79k-139k yearly est. Auto-Apply 6d ago
Client Executive
Truven Health Analytics, An IBM Company
Senior account manager job in Ann Arbor, MI
Truven Health Analytics delivers the answers that clients need to improve healthcare quality and access while reducing costs. We provide market-leading performance improvement built on data integrity and empirical truth. For more than 30 years, our insights and solutions have been providing hospitals and clinicians, employers and health plans, state and federal government agencies, life sciences firms, and policymakers the facts they need to make confident decisions that directly affect the health and well-being of people and organizations in the U.S. and around the world. Truven Health Analytics owns some of the most trusted brands in healthcare, such as MarketScan, 100 Top Hospitals, Advantage Suite, Micromedex, Simpler, ActionOI, Heartbeat Experts, and JWA. Truven Health has its principal offices in Ann Arbor, Mich.; Chicago; and Denver. For more information, please visit truvenhealth.com. Job Description POSITION SUMMARY The Client Executive, Payer Market will be responsible for a book of Payer clients, totaling revenue responsibilities of $8 - $10 million. The Client Executive will be responsible to meet revenue targets, through consultative selling as well as maintain strong client relationships and secure renewals. It is expected that this role will provide strategic leadership with client senior management and serve as the "trusted advisor" in proactively understanding client needs and enhancing Truven Health partnership with, and value to, each client. RESPONSIBILITIES Meet or exceed financial and business objectives including contract revenue, add-on revenue, and renewals, primarily through consultative selling. Develop client strategy based on customer's business, with the objective of solving business problems, and improving work flow efficiency, productivity, employee/member/constituent/ beneficiary health status improvement. Lead overall client relationship between client and Truven Health Demonstrate and document return and value on investment in Truven Health Establish strategy to expand client relationships through selling products and or services Provide leadership to client team in performing analytic and strategic consulting engagements to ensure that all deliverables provide clients with ROI and/or VOI Manage evolving client expectations, needs, and priorities at the C-suite Develop senior level client relationships, including C-Suite where appropriate Manage and monitor client satisfaction, and recommend appropriate strategies to continuously enhance client satisfaction. Create innovative products and services that address client business problems and share across Payer teams. When applicable, share best practices with other segments. Provide input into segment level strategy and operating plans Lead capabilities presentations for sales opportunities with both existing and new clients. Adhere to Payer Sales best practices and established processes and procedures, including Sales Response process and pricing approval processes. Manage and drive the sales funnel, sales reporting programs as well as other sales methodologies sponsored by the company. Support sales projects to capture larger business opportunities and maximize sales results through integrated offerings of products/services which cross business lines. Forecast sales funnel, activity and revenue achievement as required for sales staff and management team. Work with other sales leaders across Truven Health to establish, share and leverage best practices across all market segments. Qualifications MINIMUM QUALIFICATIONS Master's degree (e.g., MBA, MPHA) or equivalent education and experience 10+ years of experience in healthcare information consulting/systems, with client contact at senior levels and demonstrated business development skills Proven history of ability to capture the attention and respect of client senior management and the C-suite by providing new and useful ways of managing human capital and maximizing performance Current or prior responsibility must include revenue accountability of at least $5 million Superior understanding of both new business development and consulting methodology Superior presentation and communication skills Ability to work across the organization, including Product Development, Sales, and Product Support functions, as well as across Payer, to ensure that both current and future client needs are anticipated and met. Willingness to travel. Additional Information If you are QUALIFIED & INTERESTED, please APPLY directly on our website using the following link: ********************* We seek talented, qualified employees in all our operations regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Truven Health Analytics is an Equal Employment Opportunity/Affirmative Action Employer. According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the 2015 fiscal year (October 1, 2014-September 30, 2015). All your information will be kept confidential according to EEO guidelines.
$116k-212k yearly est. 60d+ ago
Client Executive - Corporate Accounts Water
NSF International 4.3
Senior account manager job in Ann Arbor, MI
The Client Executive is the strategic owner of our Corporate Account client relationships. This role is responsible for driving growth, retention, and cross selling across multiple service lines, acting as the single point of accountability for the client experience. It requires a commercially savvy, relationship-driven leader who thrives in a fast-paced, mission-driven environment. 8+ years of experience in strategic account management, client success, or enterprise sales Proven track record managing large, complex accounts across multiple business units Strong executive presence and communication skills Experience with Salesforce highly preferred. Experience in related industries is a plus. Bachelor's degree required, MBA or equivalent preferred Competency Strategic Thinking Client Relationship Management Commercial Acumen Growth Orientation Communication & Influence Problem Solving & Innovation Customer-Centric Mindset Data-Driven Decision Making Adaptability & Resilience Responsibilities Drive Account Growth and Retention Expand revenue and service penetration across divisions by identifying upsell, cross-sell, and renewal opportunities-while ensuring long-term client satisfaction and loyalty. Serve as the Single Point of Accountability Own the end-to-end relationship for top-tier accounts, ensuring consistent delivery, responsiveness, and alignment across all services and geographies. Develop and Execute Strategic Account Plans Build actionable, insight-driven account plans that align client priorities with our capabilities, including growth targets, innovation pilots, and risk mitigation. Engage Senior Client and Internal Stakeholders Build trusted relationships with client executives and internal leaders to influence strategic direction and elevate our value proposition. Coordinate Cross-Functional Delivery Lead internal teams (labs, operations, sales, IT, etc.) to deliver seamless, high-quality service and execution across all touchpoints. Run Strategic Business Reviews Facilitate regular performance and planning reviews with clients to assess satisfaction, surface new needs, and align on future direction. Champion Commercial Excellence Apply pricing discipline, forecasting rigor, and pipeline management best practices to ensure profitable and predictable growth. Lead Innovation and Experimentation Identify and launch pilot programs, digital tools, or new service models that can scale across the account or sector. Monitor and Report on Performance Track KPIs, revenue, NPS and client feedback; report insights to leadership and adjust strategies as needed. Mentor and Influence Account Teams Support capability-building across regional and divisional teams, fostering collaboration and a shared standard of excellence. Lead innovative initiatives Introduce new service models, digital tools, and client engagement strategies that enhance value delivery. #LI-CB1
$154k-220k yearly est. Auto-Apply 24d ago
Client Delivery Executive
NTT Data North America 4.7
Senior account manager job in Detroit, MI
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a **Client Delivery Executive** to join our team in Detriot, MI. **Position Overview:** As a Client Delivery Executive at NTT DATA, you will lead cross-functional delivery with a focus on client transformation, delivery excellence, profitable growth, cost reductions, and building high-performance teams. This role demands exceptional leadership, knowledge of the manufacturing industry, a change agent mentality, and a proven track record in delivering complex digital IT solutions. **Responsibilities:** Operations: - Accountable for end-to-end delivery of NTT DATA services for a specific client. - Ensure adherence to contractual commitments. - Monitor delivery quality and client satisfaction through direct interactions with key stakeholders. - Develop and maintain Crisis Management/Disaster Plans. - Implement project mitigation plans for yellow or red deliverables. - Conduct Customer Governance meetings. - Manage Outage/Escalation/Missed SLA incidents. - Implement and execute automation and efficiency programs. - Drive client improvement plans to enhance satisfaction. - Utilize automation for repetitive tasks to boost performance and service quality. - Possess a deep understanding of the delivery life cycle. Financials: - Ensure accurate and timely revenue/cost/margin forecasts for assigned accounts. - Manage costs in alignment with annual operating plans and point of sale. - Develop action plans to close forecast gaps. - Manage account ramp-up/ramp-down resources efficiently. Sales & Relationship: - Collaborate with Client Executives to develop customer relationships and manage risks. - Excel in customer relationship management at CXO levels, presenting operations and strategic reviews to senior stakeholders. - Act as a strategic delivery advisor to the executive leadership team. - Manage Sales Enablement, ensuring integration with delivery teams. - Leverage broader NTT DATA capabilities and resources strategically. - Interface with customer architecture teams and senior leadership on emerging technologies. Governance: - Serve as the main contact for client operations leadership. - Maintain effective communication with all stakeholders and cross-functional teams. - Stay informed about global industry trends and their impact on IT services. Organization: - Apply best practices in organizational change management. - Solve large, enterprise problems through matrixed organizations. - Guide delivery leaders to align service offerings properly. - Monitor and evaluate the performance of direct reports, providing feedback through coaching and the NTT DATA performance management process. - Coach and mentor a large team of delivery leaders responsible for daily client operations. Qualifications: - BS degree in Information Technology, Computer Science, Software Engineering, Computer Engineering, or Cybersecurity. - 8+ years of experience in transitioning application and infrastructure services. - 8+ years of experience managing a highly leveraged service environment. - 3+ years of experience with Managed Private Cloud, Infrastructure Services, and Datacenter Migration Services. Preferred Experience: - SAP Basis and Application transition and support experience. - Experience in end-user services and security services. - Digital Transformation experience leveraging AI to refine knowledge insights. - Strong knowledge of and experience with ITIL Service Framework v4. - Experience in IT support and production escalations, including incident response and change lifecycles. - Excellent verbal and written communication skills. - Willingness to travel to client sites as needed; current Visa and passport preferred. - Ability to work across multiple time zones. \#LI-SGA **About NTT DATA** NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (************************* _Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is_ _$160,012- $245,200._ _This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance._ _This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits_ **_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_*************************************** **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**
$160k-245.2k yearly 60d+ ago
Hospice Client Support Executive
Optimal Care 3.9
Senior account manager job in Grand Blanc, MI
Job DescriptionOptimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) Retirement Plan Mileage Reimbursement Cutting Edge Technology What We Can Offer A competitive base salary with no cap on incentives - unlimited earning potential Orientation bonus program ensures high levels of compensation No wait to earn commissions/incentives - top performers make 6 digits in total compensation Career ladder growth opportunities - we're expanding! The ability to keep your current relationships and continue to build on them A stand-alone hospice with a care continuum (home health and physician services) In-house research and development team to help build the innovative/specialty programs that we offer our clients Data driven territories that set you up for success Strong training and orientation program - including an orientation manual Senior leadership team all have 25+ years post-acute management experience In-house recruiting team to ensure professional clinical team expertise Proactive hiring model to ensure growth capacity Key Responsibilities Client Support Executives obtain referrals for services as well as promote, educate, and market all company services. Serving as a liaison between Optimal Care and referral sources you will coordinate care for referred patients from home health, non-medical home care, hospitals, and other medical community partners. This position aligns closely with industry-standard roles including titles such as Hospice Sales Specialist, Hospice Care Liaison, Hospice Business Development Coordinator, or Account Executive, Hospice Services. Candidates with experience in these positions will find their skills and expertise transferable to this role as they engage in building relationships, driving hospice referrals and promoting Optimal Care's services. In this role you will be responsible for: Drive Sales by building relationships with healthcare providers and community partners to increase hospice referrals. Utilize your strong network within the healthcare community to generate leads and close sales. Daily interaction with patients, medical professionals, other referral sources, and the community to assure continuity of care and to coordinate appropriate communication and documentation. Providing education to senior living communities, health systems, and referral sources Growing service lines and receiving referrals from our healthcare community partners Distributing and ensuring all referral sources have proper forms and materials for company service lines Provide feedback, document activity to execute strategic plan to provide ongoing value-add to accounts Required Qualifications Hospice or Post Acute sales experience Will also consider discharge planners working in these spaces High School Diploma or GED equivalent Valid Driver's License Reliable transportation and valid automobile insurance coverage Proven interpersonal, coordination, and leadership skills with ability to communicate effectively Practical and theoretical knowledge of hospice and palliative care Desired Qualifications Associate degree or Bachelor's degree preferred Demonstrates active involvement in professional organizations and community activities Location Home Office: 24255 W 13 Mile Rd STE 210, Bingham Farms, MI 48025 Main Service Area: Grand Blanc and surrounding areas Hours Office Hours: 8:00 am - 5:00 pm, Monday through Friday Pay Range$80,000-$110,000 USDBackground ScreeningOptimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.Reasonable AccommodationsWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Equal Opportunity EmployerOptimal Care is an equal-opportunity employer.
$80k-110k yearly 3d ago
Key Account Executive (Sales Representative)
Labcorp 4.5
Senior account manager job in Troy, MI
Are you a driven sales professional with 1-3 years of experience, looking for your next big opportunity? Do you want to be part of a team that's transforming healthcare through innovation, data, and a people-first approach? LabCorp is hiring a Key Account Executive (KAE) for our newly launched Health System Operating Division-a fast-growing team focused on strategic partnerships and cutting-edge solutions. This role is based in North Detroit, MI, and offers a unique chance to make a real impact on patient care, provider success, and business growth. As a KAE, you'll be the face of LabCorp to a portfolio of healthcare clients. You'll manage existing relationships, introduce new solutions, and help drive growth through smart, consultative selling. Your day-to-day will include: Building trust and rapport with healthcare providers and decision-makers Educating clients on LabCorp's specialty products, platforms, and workflow solutions Identifying opportunities to grow your book of business through upselling and cross-selling Acting as the go-to resource for client needs, troubleshooting, and support Collaborating with senior sales leaders to strategize and expand your territory Delivering results in a fast-paced, competitive environment We're looking for someone who's hungry to learn, grow, and make a difference. You'll thrive in this role if you have: 3+ years of sales or account management experience preferred Healthcare experience is preferred A Bachelor's degree is preferred Strong communication and relationship-building skills A self-starter mindset with great time management and organization Comfort with Microsoft Office and CRM tools A valid driver's license and willingness to travel locally We're not just a lab company-we're a mission-driven organization that's reshaping healthcare. When you join LabCorp, you get: A career path with real growth opportunities A collaborative, inclusive culture Comprehensive benefits (Medical, Dental, Vision, 401(k), PTO, Tuition Reimbursement, and more) The chance to be part of something bigger Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$102k-134k yearly est. Auto-Apply 60d+ ago
Key Account Executive - Detroit, MI
Openlane, Inc.
Senior account manager job in Warren, MI
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate. Relentless Curiosity. We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. We're Looking For: A Key Account Executive that will support and cultivate client retention and growth within the Key Accounts team. You will provide the level of service required of the most valued customers, exercising agility and a customer focused attitude to ensure an exceptional experience. You will act as the personal liaison for clients within a dedicated book of business, ensuring that expectations are set and met while accomplishing revenue generating results. In this role you will need the ability to work with stakeholders at varying levels within the company independently or in coordination with the Director of Key Accounts to resolve problems. By providing superior customer service, you ensure your accounts have the tools and information needed to utilize our software and be successful. You will bring a value-based approach to the business that ensure not just a successful transactional experience, but a long term journey making key accounts successful. Ensuring a growing and profitable relationship with your key accounts, you will be the voice of the company and the bridge to our clients' success. You Are: * Customer-obsessed. You're always giving it your all when it comes to our customers. Whether it's troubleshooting or account development, you're a valued resource for the clients in your market. * Data-Driven. Data drives and proves your success. * Thorough. With excellent customer service and client account ownership you will understand what motivates them and provide our clients with an experience that keeps them engaged. * Agile. Sometimes the day changes and you will help in unexpected ways, but hey, who doesn't like knocking a curveball out of the park? * Flexible. Knowing that the customer needs do not stop at 5pm, you will work in balance with your accounts to be available when they require your help. You will: * Serve as the main point of contact for clients within your assigned book of business. * Facilitate seamless communication across departments to provide efficient solutions to client issues. * Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments. Understand and react to the competitive landscape. * Document all customer interactions and maintain accurate records in our CRM. * Adapt to changing priorities and provide support in unexpected situations. * Maintain flexibility to accommodate the needs of clients, including occasional travel within the assigned book of business. Must Have's: * College degree or equivalent professional experience. * 2-3+ years in a customer focused, industry specific, or account management position; preferred. * Superior communication skills, able to clearly articulate ideas and concepts. * Intermediate knowledge of both Microsoft Office and Google Suite products. * Demonstrable knowledge of CRM tools; Salesforce and Pipedrive strongly preferred. * Ability to blend sales acumen, outstanding interpersonal skills, and enthusiasm to stay flexible in a fast-paced, changing environment. * Ability and willingness to travel to or within assigned region, roughly 50% of the time every month. What We Offer: * Competitive pay * Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) * Immediately vested 401K (US) or RRSP (Canada) with company match * Paid Vacation, Personal, and Sick Time * Paid maternity and paternity leave (US) * Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) * Robust Employee Assistance Program * Employer paid Leap into Service Day to volunteer * Tuition Reimbursement for eligible programs * Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization * Company culture of internal promotions, diverse career paths, and meaningful advancement Sound like a match? Apply Now - We can't wait to hear from you!
$79k-139k yearly est. Auto-Apply 6d ago
Client Service Accountant
Andre, Hooper and Pavlik
Senior account manager job in Bloomfield Hills, MI
Job Description We are seeking an individual to join our team of accountants to provide various bookkeeping and financial accounting services to our clients in various industries. Experience in financial statements, payroll, monthly reports, quarterly payroll tax returns, and journal entries, using QuickBooks, QuickBooks Online or other financial software. Customer service and strong communication skills are important, along with exceptional bookkeeping abilities. Currently, we are working in a hybrid remote and in-person environment. Our Culture AHP embraces a balance of family, profession, and community. We are a family friendly employer award recipient. While our firm is comprised of ten locations, we believe in a one-firm concept. Team members work together across the various locations to meet the needs of clients in a variety of industries. Responsibilities Provide assistance with clients' bookkeeping using QuickBooks and QuickBooks Online. Process payroll and payroll tax returns (annual, quarterly, monthly). Compile financial statements and other financial information from client data. Prepare quarterly and monthly reports. Utilize journal entry bookkeeping in clients' accounts. Assist with client communications. Pro-actively champion an attitude of quality service. Requirements Associate or bachelor's degree in business-related field is preferred. 3+ years of recent payroll, accounting, bookkeeping experience. Ability to effectively use Microsoft Word, Excel, QuickBooks, QuickBooks Online, Adobe, Creative Solutions. Knowledge of fundamental principles of accounting, financial statements and monthly reporting. Ability to organize work and projects, prioritize and meet deadlines. Strong analytical skills. Ability to effectively multi-task. Effective communication skills. Detail-oriented. Ability to adapt to change.
$62k-94k yearly est. 23d ago

Learn more about senior account manager jobs

How much does a senior account manager earn in Livonia, MI?

The average senior account manager in Livonia, MI earns between $63,000 and $157,000 annually. This compares to the national average senior account manager range of $57,000 to $128,000.

Average senior account manager salary in Livonia, MI

$99,000

$63,00010%

$99,000Median

$157,00090%

What are the biggest employers of Senior Account Managers in Livonia, MI?

The biggest employers of Senior Account Managers in Livonia, MI are:

Lear
Methode Electronics
Autoneum
Camaco, LLC

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Senior account manager jobs in Livonia, MI

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Senior Client Executive

Account Manager

Nurse Account Manager

Regional Sales General Manager

Client Executive

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Key Account Executive (Sales Representative)

Client Service Accountant

Key Account Executive - Detroit, MI

Client Executive

Client Executive - Corporate Accounts Water

Client Delivery Executive

Hospice Client Support Executive

Key Account Executive (Sales Representative)

Key Account Executive - Detroit, MI

Client Service Accountant

Learn more about senior account manager jobs

How much does a senior account manager earn in Livonia, MI?

What are the biggest employers of Senior Account Managers in Livonia, MI?