Senior account manager jobs in Vacaville, CA - 7,224 jobs

Client Service Director - Water/WastewaterJob Description Founded in 1919, KJ has always looked to the future. With a talented team of professionals and a culture of continuous improvement, we deliver exceptional engineering and environmental consulting services today, with a focus on innovation and sustainability. Using new advanced analytics, technology, and tools, KJ improves designs, reduces risk, and finds better ways to deliver projects. KJ is at the forefront of developing sustainable solutions for clients, including green infrastructure design, strategies to reduce energy use and environmental impacts, and award-winning water reuse projects. We are known for our dedication to industry-leading client service and tailored solutions. Kennedy Jenks is seeking a dynamic Client Service Director with strong client relationships, a proven track record, team-building capabilities, and business leadership skills to drive the growth of our thriving public and private sector water and wastewater practice across the United States. This senior leadership role is crucial to our continued success in delivering quality solutions to our valued clients. You will be an integral part of a forward-thinking engineering practice involved in exciting and meaningful project work across our national footprint. Key Responsibilities: Business Development: Engage with the marketplace to identify new clients and projects, and work collaboratively with our team to pursue and secure these opportunities. Client Expansion: Leverage existing relationships with municipal and industry clients, and KJ's local and national project portfolio to expand service offerings. Leadership: Build, lead, and motivate teams to deliver exceptional client service on projects. Project Management: Take responsibility for managing key projects from the planning phase through construction, ensuring quality delivery. Brand Development: Lead client service and professional engagement efforts to enhance both personal and company brand awareness, while identifying new opportunities and partnerships to drive growth. Strategic Planning: Contribute to statewide strategic planning, utilizing marketing knowledge and your established client relationships. Staff Development: Collaborate with internal leaders to hire and develop staff, ensuring team success. Proposal Oversight: Lead strategic project positioning, including developing key teaming partners, overseeing proposal development, and preparing for client interviews. Project Development: Oversee the preparation of project scope, schedules, fee negotiations, project staffing, and coordination of activities related to planning, design, and construction. Travel: Travel to client and project sites for meetings and travel to other Kennedy Jenks offices will be necessary. Project Contribution: Contribute to project delivery goals by managing projects or serving as a project engineer or team member. Qualifications: Local Market Expertise: Thorough understanding of the local market, with established industry relationships and strong technical knowledge of water, wastewater, pipeline, stormwater, environmental, and industrial consulting. Entrepreneurial Spirit: Proven experience with business development, relationship-building, negotiation, and client service management, all delivered with integrity. Team Building: Enthusiasm for fostering team collaboration, staff development, and inclusive leadership. Communication Skills: Strong writing, editing, research, and verbal communication abilities. Experience: Minimum of 15 years of relevant experience. Education: BS or MS in Civil, Chemical, Environmental, or a related engineering field. PE license required or ability to obtain immediately. Design-Build experience and DBIA certification are a plus. Travel Requirements: Ability to travel to clients and Kennedy Jenks offices as needed. Work Flexibility: Kennedy Jenks supports a healthy work-life balance and utilizes a hybrid model of home and office work to empower our team members to thrive and achieve their full potential. Compensation: The salary range for this position is anticipated to be between $150,000 and $235,000, depending on education, experience, qualifications, licensure/certifications, and geographic location. Kennedy Jenks offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance, 401k, bonus opportunities, tuition reimbursement, professional registration support, a competitive PTO and holiday plan, and other benefits and programs. #LI-hybrid As an employee-owned firm, Kennedy Jenks offers a unique company culture with a corporate commitment to maintaining a positive work/life experience with a flexible hybrid work environment. Kennedy Jenks provides competitive compensation that will vary based upon education, experience, qualifications, skills, licensure/certifications, seniority, and geographic location. We offer a full benefits package. Kennedy Jenks is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy-related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status, or any other characteristics protected by applicable law. #J-18808-Ljbffr

About Omni Omni is a business intelligence and embedded analytics platform that helps customers improve self-service, accelerate AI adoption, and build customer-facing data products. Whether users prefer AI, spreadsheets, SQL, or point-and-click, Omni makes it easy for anyone to explore and act on data - all from the same platform. At the core of Omni's platform is a built-in semantic layer that ensures consistency, trust, and AI readiness. Headquartered in San Francisco, Omni has office hubs in Santa Cruz, Philadelphia, Dublin, and Sydney, with team members around the world. The company has raised $97M in funding from leading investors including ICONIQ Growth, Theory Ventures, First Round Capital, Redpoint Ventures, Google Ventures, Snowflake Ventures, and Databricks Ventures. The Role As a Technical Account Manager, you'll serve as a dedicated, strategic technical advisor for Omni's largest and most complex enterprise customers, partnering closely with Professional Services, Product, and Support teams. Your mission is to help top accounts achieve faster time-to-value, reduce inbound escalations, ensure long term success, and contribute reusable technical assets that scale with Omni's growth. You do this by partnering with Sales and Professional Services to design a scalable implementation plan, knowing and documenting the core use cases and nuances of your customers tech stack, and consistently working to ensure that all future technical recommendations are scalable as Omni platforms continue to evolve. TAMs blend technical expertise with customer-facing skills. You'll help enterprises embed Omni into their workflows, optimize performance, and expand their use of our BI platforms. Your work will directly influence adoption, retention, and expansion at scale. Responsibilities Act as the primary technical advisor for our top enterprise customers. Partner with Professional Services, Product, and Support teams to ensure customers achieve faster time-to-value and sustainable adoption. Guide customers on best practices for architecture, integrations, embedding, and data modeling. Proactively identify technical risks and create mitigation plans to reduce inbound escalations. Lead technical enablement workshops, health checks, and design reviews for customers, and internally to increase the subject matter expertise on the team. Help customers optimize query performance, dashboard usability, and user adoption. Serve as the technical voice of the customer internally, influencing product roadmaps and support processes. Build and maintain reusable implementation assets (templates, playbooks, technical documentation) that scale across Omni's customer base. Partner with Sales and Customer Success Managers to surface cross-sell and upsell opportunities through technical insight. Provide technical validation in expansion and renewal cycles. Influence Net Dollar Retention (NDR) by demonstrating the scalable value of Omni. What We're Looking For 5+ years in a technical customer-facing role (Customer Success Engineer, Technical Account Manager, Solutions Architect, or Data Consultant). Deep knowledge of data & analytics technologies: SQL, semantic layers, data warehouses (Snowflake, BigQuery, Redshift), BI platforms, APIs, embedding strategies. Strong architectural thinking: able to map complex data ecosystems to Omni's platform. Excellent communicator-comfortable engaging both C-level execs and data engineers. Consultative and proactive, with the ability to span multiple enterprise accounts. Strong problem-solving and attention to detail. Bonus Points Experience driving adoption and expansion in a SaaS analytics/BI environment. Familiarity with customer success frameworks and metrics (GRR, NDR, adoption KPIs). Track record of influencing enterprise technology strategy. Comfortable working with global teams and customers across time zones. Compensation & Benefits On Target Earnings (OTE): $145k-$208k, 70/30 salary-to-variable split. Comprehensive health, dental, and vision coverage. Equity in a fast-growing company. Flexible, collaborative work environment. #J-18808-Ljbffr

National Award-Winning Studio & Winner of Design Firm of the Year is actively seeking a Client Executive/Principal Architect for their Berkeley office. With over 19 offices across the U.S., the award-winning architecture + design firm specializes in K-12 through college/university, healthcare, sports, and corporate business sectors across the U.S. The company has won over 500 design awards and is recognized for shaping learning environments for students and the community. It's well-established culture has also led the firm being named to the list of “Best Places to Work.” For over forty years, the multidisciplinary studio has created a client base of more than two hundred clients, a list that includes university systems, hospital systems, school districts, and Fortune 500 companies. The Client Executive will be a senior leader within a dynamic and rapidly growing architectural firm, serving as the primary point of contact for key clients. This individual will regularly engage with top decision-makers at client organizations, ensuring exceptional client experiences, high-performing project teams, and consistent delivery of excellence. A proven relationship builder, the ideal candidate combines strategic insight with an approachable, energetic leadership style. Essential Duties & Responsibilities The Client Executive will be a senior leader within a dynamic and rapidly growing architectural firm, serving as the primary point of contact for key clients. This individual will regularly engage with top decision-makers at client organizations, ensuring exceptional client experiences, high-performing project teams, and consistent delivery of excellence. A proven relationship builder, the ideal candidate combines strategic insight with an approachable, energetic leadership style. Your Impact: Strategic Leadership Partner with executive leadership to refine, implement, and drive the firm's strategic vision. Leverage robust corporate resources and support to achieve client and organizational goals. Operational Excellence Maintain ultimate responsibility for service quality, cultural development, and process execution within assigned offices. Oversee all aspects of client relations, ensuring satisfaction and optimal project outcomes from inception through delivery. Business Development & Marketing Proactively build and nurture relationships with both prospective and existing clients. Collaborate closely with marketing and business development teams to identify new opportunities and expand client partnerships. People Management & Talent Development Foster a supportive and empowering environment that encourages staff growth and professional excellence. Oversee workforce planning and participate directly in the recruitment and selection of new team members. Leadership Activities Participate in or lead: Executive and management meetings Board-level and major client presentations Strategic discussions and introductions to key issues Staff management sessions and new-hire interviews Ongoing quality assurance and project oversight Regular, concise check-ins with Production Directors and Project Managers Industry conferences and seminars Here's What You'll Need: Registered Architect in the relevant state. Minimum 15 years' experience within the architectural field, with at least 10 years managing project teams and delivery processes. Demonstrated experience with K-12 and/or Higher Education sector projects is required. Outstanding interpersonal and communication skills, with a proactive and collaborative management style. This position provides an exciting opportunity to make a significant impact in a respected architectural firm while advancing both client success and firm growth. Please Note: Delays may be experienced if uploading portfolio pdf. Do not exit out of the page during upload. We look forward to receiving your application! #J-18808-Ljbffr

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. As an Account Executive focused on Retail & Commercial Banking at Anthropic, you'll be part of the foundational team bringing frontier AI to the institutions that serve millions of consumers and businesses every day. You'll drive adoption of Claude across regional and national banks, credit unions, and commercial lenders-helping them transform workflows in customer service, lending operations, risk management, and branch productivity. You'll leverage consultative sales expertise and sector knowledge to secure strategic enterprise deals while becoming a trusted partner to stakeholders navigating AI deployment in highly regulated, customer-facing environments. In collaboration with GTM, Product, Policy, and Marketing teams, you'll shape our approach to this high-volume vertical and help define how AI enhances both operational efficiency and customer experience in banking. Responsibilities Own the full sales cycle from prospecting through close, winning new business and driving revenue within retail and commercial banking accounts. Navigate organizational structures to reach decision-makers across lines of business, operations, technology, and innovation teams. Design and execute sales strategies tailored to the unique procurement dynamics, budget cycles, and regulatory considerations of depository institutions. Translate market intelligence into targeted account plans and campaigns. Identify and develop new use cases across banking workflows-customer support and contact centers, loan origination and underwriting, fraud detection, compliance documentation, and relationship manager enablement-collaborating cross-functionally to differentiate our offerings. Build consensus across complex stakeholder ecosystems including business line leaders, Chief Digital Officers, risk and compliance teams, and procurement. Serve as the voice of the customer internally, gathering feedback from users and conveying market needs to inform product roadmaps, security requirements, and go-to-market positioning. Contribute to the evolution of our financial services sales methodology by documenting learnings, refining playbooks, and identifying process improvements that drive productivity and consistency. You may be a good fit if you have 5+ years of enterprise B2B sales experience, with significant time selling into retail banks, commercial banks, or credit unions A track record of closing complex, multi-stakeholder deals within depository institutions by navigating both technical requirements and business use cases Deep familiarity with how banks buy technology-including vendor risk management, regulatory compliance reviews, and enterprise procurement processes Experience negotiating enterprise agreements within banking procurement frameworks, including navigating legal, compliance, and infosec requirements Proven history of exceeding revenue targets by effectively managing pipeline and executing a disciplined sales process Strong communication skills and the ability to present confidently to audiences ranging from branch operations leaders to C-suite executives Understanding of retail and commercial banking operations, customer experience priorities, and competitive dynamics in the sector A strategic, analytical mindset combined with creative tactical execution Genuine enthusiasm for AI and its potential to transform banking, paired with appreciation for the importance of safe, responsible, and compliant deployment The expected base compensation for this position is below. Our total compensation package for full-time employees includes equity, benefits, and may include incentive compensation. Annual Salary: 290,000-435,000 USD Logistics Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you ******************* email addresses. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links-visit anthropic.com/careers directly for confirmed position openings. How we\'re different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We are an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates\' AI Usage: Learn about our policy for using AI in our application process #J-18808-Ljbffr

A leading insurance brokerage in San Francisco is seeking an experienced Account Executive in the Employee Benefits space. The role involves managing client relationships, delivering strategic benefit solutions, and collaborating with colleagues to exceed client expectations. Ideal candidates have a bachelor's degree and extensive client service experience in health insurance. This position offers a chance to thrive in a caring culture while making a significant impact in the industry. #J-18808-Ljbffr

Role: Agent Product Manager, Strategic Accounts Industry: Artificial Intelligence / Enterprise Technology Firm Style: High-growth, venture-backed, product-driven startup You're a great fit if: You thrive in highly autonomous, fast-paced environments and enjoy building from 0→1. You're product-minded, scrappy, and able to drive complex projects across cross-functional teams. You're technically fluent - comfortable partnering with Engineering to translate complex concepts into practical AI agent solutions. You excel at developing trusted relationships with leaders across large, multi-layered organizations. You're comfortable embedding with clients, understanding their business challenges, and translating them into scalable product solutions. You're an entrepreneurial thinker - someone who could see themselves as a future founder, GM, or business unit leader. You thrive as an individual contributor - rolling up sleeves and driving work forward independently in a high-autonomy setting. Your responsibilities: Build, design, and optimize enterprise-quality AI agents in close collaboration with strategic customers. Dive deep into customer workflows, pain points, and goals to deliver meaningful, high-impact solutions. Embed with customer teams to serve as a strategic advisor to their AI roadmap. Run tight feedback loops with Engineering - shaping feature development based on real-world insights. Represent the firm externally with customers and prospects, including key deployments and demos. Partner with executives to refine and scale the playbook for managing strategic accounts. Where you'll make an impact: You'll own your portfolio of AI agents end-to-end, driving real business outcomes for some of the largest global brands. This is an opportunity to tackle complex business problems, design elegant solutions, and scale them to millions of users - all while shaping the foundation of the Strategic APM function. #J-18808-Ljbffr

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Client Delivery Executive to join our team in Bay Area, CA, California (US-CA), United States (US). Position Overview As a Client Delivery Executive II at NTT DATA, you will lead cross‑functional delivery with a focus on client transformation, delivery excellence, profitable growth, cost reductions, and building high‑performance teams. This role demands exceptional leadership, deep HiTech industry experience, a change agent mentality, and a proven track record in delivering complex digital IT solutions. The position is for client site Bay Area, CA. Responsibilities Operations: Accountable for end‑to‑end delivery of NTT DATA services for a specific client. Ensure adherence to contractual commitments. Monitor delivery quality and client satisfaction through direct interactions with key stakeholders. Develop and maintain Crisis Management/Disaster Plans. Implement project mitigation plans for yellow or red deliverables. Conduct Customer Governance meetings. Manage Outage/Escalation/Missed SLA incidents. Implement and execute automation and efficiency programs. Drive client improvement plans to enhance satisfaction. Utilize automation for repetitive tasks to boost performance and service quality. Possess a deep understanding of the delivery life cycle. Ensure accurate and timely revenue/cost/margin forecasts for assigned accounts. Manage costs in alignment with annual operating plans and point of sale. Develop action plans to close forecast gaps. Manage account ramp‑up/ramp‑down resources efficiently. Collaborate with Client Executive to develop customer relationships, grow and expand the services footprint from NTT for the client, and manage risks. Excel in customer relationship management at CXO levels, presenting operations and strategic reviews to senior stakeholders. Act as a strategic delivery advisor to the executive leadership team. Manage Sales Enablement, ensuring integration with delivery teams. Leverage broader NTT DATA capabilities and resources strategically. Interface with customer architecture teams and senior leadership on emerging technologies. Governance: Serve as the main contact for client operations leadership. Maintain effective communication with all stakeholders and cross‑functional teams. Stay informed about global industry trends and their impact on IT services. Organization: Apply best practices in organizational change management. Solve large, enterprise problems through matrixed organizations. Guide delivery leaders to align service offerings properly. Monitor and evaluate the performance of direct reports, providing feedback through coaching and the NTT DATA performance management process. Coach and mentor a large team of delivery leaders responsible for daily client operations. Qualifications Advanced degree in Information Technology, Computer Science, Software Engineering, Computer Engineering, or Cybersecurity. 5+ years of experience working in the HiTech Industry with HiTech customers. 8+ years of experience in transitioning and managing Application, Public/Private Cloud, Infrastructure, Security, Workspace and Consulting services. 8+ years of experience managing a highly leveraged service environment. Digital Transformation experience leveraging AI to refine knowledge insights. Strong knowledge of and experience with ITIL Service Framework v4. Experience in IT support and production escalations, including incident response and change lifecycles. Excellent verbal and written communication skills. Ability to work across multiple time zones. Extensive experience with ServiceNow. About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in‑office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************* NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Cloud, CRM, Computer Science, Consulting, Change Management, Technology, Management #J-18808-Ljbffr

A boutique investment advisory firm in California is seeking a Director of Business Development and Client Services. The role involves managing key client relationships, developing new business, and contributing to strategic planning efforts within the firm. This position requires strong communication skills, a minimum of 10 years in a related field, and specific licenses. The chosen candidate will have a hybrid work schedule and will receive comprehensive compensation and benefits. #J-18808-Ljbffr

## Technical Account ManagerSan Francisco, US · Full-time · Senior#### About The PositionCoralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.**About The Position****Technical Account Managers in Coralogix are key in our effort to meet our customer's expectations and help them utilize their observability and security data in the most efficient way possible.****We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience.****Our Technical Account Managers** are trusted advisors and consult our customers upon their monitoring, security & observability journey. This role embodies the critical intersection of very high technical expertise and a focus on customer satisfaction, renewal and expansion.**Technical Account Managers** are senior-level roles and are expected to professionally and accurately solve problems, show product value and interact across different platforms and types of software, from software engineers and DevOps all the way to the C-suite.**Responsibilities*** Solve customer's technical problems by adopting the platform, integrating new data and existing integrations* Understanding customers technical requirements and business goals to consistently create new artifacts and deliver value* Lead the onboarding process, from new integrations, creation of artifacts to trainings and troubleshooting* Know the Log Management / Observability markets well and be able to help customers by using the best technical practices available.* Build a successful and ongoing game plan for each customer based on a specific data analysis and customer's needs* Establishing relationships and engaging with technical counterparts to drive product adoption* Conduct QBRs with customers to consistently reflect delivered value and ensure customer's needs* Advocate internally for customer needs within Coralogix and influence a product development roadmap* Partner with the Sales team on renewals, upsells, cross-sells, and expansion opportunities#### Requirements* Background knowledge of DevOps / Cloud / Observability* Industry knowledge and opinions on Monitoring, Observability, Log Management, SIEM* Hands-on experience in technical integrations and complex troubleshooting* Experience in customer facing positions and excellent customer-facing skills* Excellent communication skills in English, both written and verbal.* Strong presentation skills with the ability to establish credibility with executives* Willing to work in a hybrid model from our San Francisco office* Hands-on Engineering/DevOps background - **advantage*** Comfortable coding in any high-level programming language (Java, Go, Python) **- advantage*** BSc degree in Computer Science / Engineering - **advantage*** Experience in SaaS B2B software companies **- advantage****Cultural Fit**We're seeking candidates who are hungry, humble, and smart. Coralogix fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and contribute to our shared mission. If you thrive in dynamic environments and are eager to shape the future of observability solutions, we'd love to hear from you.*Compensation and rewards** The on-target earnings range for this role is $160,000 - $200,000. When determining your salary, we consider your experience, skills, education, and work location.* Our total compensation package includes comprehensive and inclusive employee benefits for healthcare, dental, and mental health benefits, a 401(k) plan and match, paid sick time and paid time off.Coralogix is an equal opportunity employer and encourages applicants from all backgrounds to apply. #J-18808-Ljbffr

Near.ai is building the future of private AI infrastructure. We're an early-stage startup providing a confidential compute inference network that hosts open-source and custom models inside Trusted Execution Environments (TEEs). Our platform offers an OpenAI API-compatible interface, enabling companies to leverage powerful AI capabilities without compromising on privacy. We serve organizations across financial services, legal, insurance, robotics, entertainment, and government sectors-companies that need verifiable privacy guarantees and can't use traditional AI providers due to data sensitivity concerns. Unlike expensive alternatives like AWS Nitro Enclaves, we provide cryptographic attestation proving privacy at a significantly lower price point, with high SLAs and custom model hosting capabilities. The Role We're looking for our first Sales & Business Development Director to help build our sales motion from the ground up. You'll work directly with the Chief Commercial Officer and the founding team to establish repeatable processes for identifying, engaging, and converting privacy-conscious companies into Near.ai customers. This role blends partnerships, sales development, and early GTM experimentation - but starts with outbound pipeline generation. What You'll Do First 30 Days Immerses yourself in confidential computing, TEEs, and the Near.ai technical value proposition Masters our pitch and conducts cold outreach (calls, emails, LinkedIn) to build early pipeline Shadows customer conversations and demos to understand buyer personas and pain points Sets up CRM hygiene practices in Attio and establishes your prospecting workflow Days 30-90 Books qualified meetings with CISOs, VPs of Engineering, Heads of Infrastructure, and AI/ML leaders Initiates 3+ pilots with target accounts in financial services, insurance, robotics, legal, and tech Builds $5M+ of qualified pipeline through multi‑touch outbound sequences Begins managing warm inbound leads and supports partnership development efforts Fine‑tunes ideal customer profile, partners with marketing to fill top‑of‑funnel Attends industry conferences and events to build relationships and generate demand Ongoing Responsibilities Work with the marketing team to own the top of funnel: cold outbound prospecting, lead qualification, and meeting generation Run technical demos and workshops (with product & engineering support as needed) Manage pilots through to conversion, maintaining close contact with prospects Maintain rigorous CRM hygiene and pipeline reporting in Attio Contribute to sales collateral, pitch decks, and outreach templates as we iterate on messaging Travel to conferences and customer meetings to build relationships and close business Required Experience 5-10 years in B2B sales, with at least 3 years selling infrastructure, cloud compute, or developer tools to technical buyers Proven track record of sales and business development excellence, exceeding quota and building pipeline in early‑stage or high‑growth environments Strong existing network in target verticals (fintech, legal tech, insurance, AI/ML infrastructure, robotics, or cybersecurity) Technical fluency: ability to understand and articulate TEEs, confidential computing, AI inference, and competitive solutions (AWS Nitro, Azure Confidential Computing) Experience using modern sales tools (Attio/HubSpot/Salesforce, LinkedIn Sales Navigator, Apollo, or similar) What Makes You Stand Out Experience selling into CISOs, CTOs, VPs of Engineering, or compliance officers at 50-500 person companies Comfortable running technical workshops and discussing ML workloads, attestation, and privacy guarantees Scrappy and founder‑mode: you build processes rather than wait for them Thrives in ambiguity and can shift between cold calling, demos, pilots, and conferences in the same week Credibility or relationships in privacy‑focused tech communities, AI infrastructure circles, or regulated industries Personal Attributes Hungry and creative: You find ways to open doors and don't take no for an answer Technically curious: You enjoy learning complex concepts and translating them into benefits that resonate with buyers Low ego, high urgency: Comfortable as one of the first non‑technical hires on a deeply technical team Execution & Process‑focused: You move fast, iterate, and measure what matters; you build repeatable, scalable processes Relationship‑driven: You build genuine connections and leverage your network to accelerate deals Our Team & Culture You'll join a small, agile, highly technical founding team building at the intersection of AI, privacy, and infrastructure. We value: Directness and curiosity Bias toward action and ownership This is not a corporate environment, you'll wear multiple hats, challenge assumptions, and contribute far beyond traditional sales responsibilities. Location & Logistics Start Date: February 2025 Travel: 10-20% for conferences, customer meetings, and industry events Reporting: Directly to Matt Kummell, Chief Commercial Officer, with close collaboration across the founding team Our Targets We're focused on companies that care deeply about privacy but are not yet bound by heavy compliance frameworks like HIPAA or ISO 27001 (we're actively working toward these certifications). Ideal customers include: Financial services using AI on sensitive transaction data Legal & insurance teams analyzing proprietary documents Robotics companies processing telemetry or operational data Government & entertainment organizations with strict data sovereignty requirements Target company size: 20-100 employees, primarily in the US and Europe. Why Now? AI infrastructure demand is exploding, and privacy requirements are tightening across every industry. Enterprises want alternatives to OpenAI and hyperscalers that offer real, verifiable privacy, strong performance, and sane economics. Near.ai is positioned at the center of this shift. This role gives you the opportunity to shape how this technology enters the market-at exactly the right moment. How to Apply Submit your resume along with: A brief note (2-3 paragraphs) on why you're excited about Near.ai and how your experience/network positions you for success 3-5 companies or contacts you'd target in your first 30 days - and why Top candidates will also receive a take‑home exercise to assess pipeline-building and outbound strategy. We value ECOSYSTEM-FIRST: always put the health and success of the ecosystem above any individual's interest OPENNESS: operate transparently and consistently share knowledge to build open communities PRAGMATISM OVER PERFECTION: find the right solution not the ideal solution and beat dogmatism by openly considering all ideas MAKE IT FEEL SIMPLE: strive to make the complex feel simple so the technology is accessible to all GROW CONSTANTLY: learn, improve and fail productively so the project and community are always becoming more effective NEAR is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. NEAR is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please let your recruiter know during the interview process. #J-18808-Ljbffr

About Bland AI At Bland, we're building the most human AI phone agents in the world. We're a Series B startup backed by Emergence Capital, Y Combinator, and the founders of PayPal and Twilio, and we've raised $65M to reimagine the future of customer communication. Today, we're a 60‑person team powering voice automation for companies like Better.com, helping them deliver friendly, helpful, and human‑like conversations at massive scale. And now we're hiring our next game‑changing teammate: a Technical Account Manager (TAM) who lives at the intersection of customer success, and solutions. Why this role exists We need someone who will take control of post‑sales, enforce clarity, and drive customers to value fast. Someone who doesn't wait for direction, they build the plan, run the room, unblock deployments, collapse timelines, and turn customer confusion into clean, repeatable execution. Someone who can stabilize accounts, surface real risks, tighten the feedback loop, and aggressively identify expansion opportunities. What you'll do Drive Customer Outcomes - You'll own the post‑sales journey end‑to‑end, ensuring every customer launches quickly, hits quantifiable KPIs, and sees unmistakable ROI from our agents. That means diagnosing blockers before they become problems, pushing customers toward high‑value use cases, and turning every deployment into a measurable win for both their business and ours. Cross‑Functional Problem Solving - Partner with forward‑deployed engineers to troubleshoot issues, accelerate resolutions, and ensure customers stay successful in production. Proactive Technical Guidance - Educate customers on best practices, new features, and optimization strategies, helping them get more value from Bland with every interaction. Customer Growth & Expansion - Work closely with customers to uncover new use cases, map expansion opportunities, and translate insights into actionable growth plans. Executive & Technical Communication - Engage confidently with stakeholders at every level, simplifying complex AI behavior into clear recommendations that drive adoption and outcomes. High‑Ownership, High‑Velocity Mindset - Operate with positivity, pace, and accountability in a fast‑moving startup environment where speed, precision, and customer obsession matter. Driver of Customer Outcomes - Help customers achieve measurable business results with the most friendly, helpful, and human‑like AI phone agents in the world. Qualifications Technical Foundation (CS/Engineering or Equivalent Experience) - Degree or equivalent hands‑on experience enabling deep understanding of customer architectures and AI workloads. 5+ Years in Technical Customer‑Facing Roles - Experience as a TAM, Technical Lead, Solutions Architect, Customer engineer or similar role owning post‑sales success and enterprise customer outcomes. API & Integration Fluency - Comfortable reading/writing REST/JSON, interpreting logs, querying data with SQL and understanding how systems integrate in production. Escalation & Incident Management - Skilled in resolving complex issues, guiding senior stakeholders, and driving clarity during high‑pressure situations. Strong Communication Skills - Able to simplify technical concepts for executives and dive deep with practitioners. High EQ & Customer Advocacy - Builds trust quickly, navigates competing priorities, and proactively guides customers toward best practices through structured touchpoints such as MBR/QBRs. Cross‑Functional Collaboration - Proven success partnering with Sales, and Engineering, to drive adoption and growth. Thrives in Fast‑Paced Environments - High‑ownership operator who excels in rapid, high‑impact cultures. Nice to haves Startup experience or early‑stage TAM experience Experience with AI/ML, conversational AI, or telephony systems Familiarity with debugging distributed systems, logs, or APIs beyond REST/JSON Background working with voice workflows, call flows, or contact center tech Experience building TAM playbooks or customer onboarding frameworks Why You'll Love This Role You get to build real AI systems that talk, reason, and help humans at scale and you're the one bringing that magic into production for customers across entire industries. You'll be part of a small, elite team at the frontier of voice AI, with massive ownership and the chance to define what “best‑in‑class technical account management” means in the age of LLMs. And if we do this right? You will have a measurable, outsized impact on Bland's growth curve. Compensation & Perks Salary: $120k - $180k base + meaningful equity + benefits. Gorgeous office in Jackson Square, San Francisco (rooftop views & great coffee shops nearby). #J-18808-Ljbffr

A dynamic tech company is seeking a Senior Technical Account Manager to oversee enterprise onboarding and account management. In this role, you will lead onboarding efforts, ensure enterprise customers derive maximum value from the product, and serve as a strategic advisor. Candidates should have over 5 years of experience in technical account management, possess strong organizational skills, and demonstrate exceptional communication abilities. This position offers a hybrid work setup and competitive compensation including equity. #J-18808-Ljbffr

AI-driven threats and human error are today's biggest enterprise security risks. Cybercriminals don't hack systems-they exploit people. Human errors drive 70% of security breaches, making human behavior the primary and growing attack surface. At Fable, we believe that the right tools can convert people from targets to another layer of defense. Fable is the human risk platform that directly shapes employee behavior. Designed for simplicity and enterprise scale, our agentic platform synthesizes complex employee data, pinpoints risky behaviors, and deploys highly relevant interventions to people automatically, in real time, right where they work. Backed by Redpoint Ventures and Greylock Partners and founded by early Abnormal Security team members, Fable is solving cybersecurity's biggest challenge in a multi-billion-dollar market. Our team includes alumni from Meta, Twitter, Flexport, and top-tier universities like Waterloo, Columbia, Berkeley, Purdue, CMU, Stanford, UCLA, and USC. We are experiencing explosive growth, making this a career-defining opportunity to join and shape the future of security. Role Summary As a Technical Account Manager, you will own the post‑sale technical relationship for a portfolio of customers. You'll lead onboarding and implementation, drive adoption and value realization, surface product feedback, and act as the bridge between our customers and our product/engineering teams. Your goal is to deliver measurable ROI, reduce time‑to‑value, and foster long‑term renewals and expansion. Key Responsibilities Onboarding & Implementation Lead technical kickoff calls and project‑manage the implementation process Configure integrations, data feeds, and custom workflows to meet customer needs Develop detailed onboarding plans with timelines, milestones, and success criteria Customer Enablement & Adoption Conduct regular health checks and usage reviews Deliver tailored training sessions Identify and mitigate adoption blockers; proactively surface risk signals Advise customers on developing and operationalizing a human risk program roadmap, from baseline awareness to measurable culture change Partner with CISOs and security leaders to integrate Fable's behavioral insights and automation into their larger cybersecurity strategy Provide best-practice frameworks for maturing human risk management over time Technical Advocacy & Escalation Serve as the primary technical contact for your accounts Triage and prioritize support tickets, collaborating with Engineering Escalate critical issues and drive resolution through cross‑functional coordination Value Realization & Expansion Build business‑case analyses and ROI reports to demonstrate realized value Quantify the maturity and impact of customers' human risk programs, translating behavioral improvements into business-level outcomes Partner with AEs on upsell and renewal conversations Identify expansion opportunities Product Feedback & Roadmap Collect and synthesize customer feedback, feature requests, and competitive insights Evangelize new product capabilities and beta programs Liaise with Product and Engineering to influence roadmap priorities Relationship Management Develop trusted advisor relationships with technical and security stakeholders (e.g., CISOs, SecOps) Coordinate Quarterly Business Reviews (QBRs) to align on goals, KPIs, and success metrics Qualifications 3-5 years of customer‑facing technical roles in a SaaS environment (e.g., TAM, Solutions Engineer, Implementation Specialist) Proven track record driving technical implementations and adoption for mid‑market or enterprise customers Strong project management skills with attention to detail and accountability Exceptional written and verbal communication skills; able to present to both technical and executive audiences Customer‑obsessed mindset with a bias for proactive problem‑solving and escalation management Experience in cybersecurity, risk management, or compliance domains Nice‑to‑Haves Familiarity with SIEM, IAM, UEBA, or SSO platforms Prior background in high‑velocity startup environments Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience What We Offer Competitive base salary + bonus on renewals and expansions Equity in a venture‑backed, high‑growth company Comprehensive benefits: health, dental, vision, 401(k) with match Flexible PTO #J-18808-Ljbffr

As a Technical Account Manager (TAM) at Cloud Buddy, you will serve as the primary point of contact for our valued clients, ensuring their technical needs are met and their cloud IT solutions are optimized for maximum performance and efficiency. You will play a crucial role in building and maintaining strong client relationships, providing technical guidance, and facilitating collaboration between clients and our technical teams. Requirements Responsibilities: Client Relationship Management: Develop and maintain strong, long-lasting relationships with assigned clients. Understand their business objectives and technical requirements. Technical Consultation: Act as a trusted advisor to clients, providing expert technical guidance, best practices, and recommendations to maximize the value of our cloud IT solutions. Account Planning: Collaborate with clients to create and execute account plans that align with their strategic goals and ensure the successful implementation of our services. Issue Resolution: Proactively identify and address technical issues or challenges faced by clients. Work closely with internal technical teams to facilitate timely resolutions. Performance Optimization: Monitor and analyze the performance of clients' cloud IT solutions. Identify opportunities for optimization and efficiency improvements. Product Knowledge: Stay up-to-date with our product offerings and industry trends to effectively communicate features, benefits, and enhancements to clients. Escalation Management: Manage and elevate client issues as needed to ensure prompt resolution and client satisfaction. Training and Documentation: Provide training and documentation to clients as needed to help them understand and use our cloud IT solutions effectively. Account Growth: Identify opportunities for account expansion and work with sales teams to drive upsell and cross-sell opportunities. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred). Proven experience in a technical account management role, preferably in the IT or cloud services industry. Strong technical background with a deep understanding of cloud computing and IT infrastructure. Excellent communication, presentation, and interpersonal skills. Strong problem-solving and analytical abilities. Customer-focused mindset with a commitment to delivering exceptional service. Ability to manage multiple client accounts and prioritize tasks effectively. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud is a plus. Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified Azure Administrator) are advantageous. If you are a technical expert with a passion for helping clients succeed in their cloud IT journey, we encourage you to apply for the Technical Account Manager position at Cloud Buddy. Join our team and make a significant impact on our clients' success. To apply, please upload your resume outlining your relevant experience and why you are the ideal candidate. #J-18808-Ljbffr

Hi, I'm Alex, co-founder at Magic Patterns. You'll notice below one of our core values is "obsessed with customers." As an Account Manager / Customer Success, you will embody that every day! And you will literally reinvent how software is built. Today, thousands of teams use Magic Patterns to ship software faster. Our mission to help product teams go from idea to production has landed us Fortune 500 customers and a beloved community. But it's always day 1. And we need your help! If you like startups, AI, and fun, fast-paced environments: we can't wait to work with you. How we work: We believe in purposeful hiring and hiring only A‑players. We are a small and mighty team with an office in San Francisco and others distributed across North America. Our values: Optimize for action - anything that can be done in hours, can be done in minutes. Trust the data - it is ok to be wrong; we use data to drive decisions. Obsessed with customers - without our customers, we are nothing. Ownership - insist on high standards and craftsmanship. Spread the magic - for many people, Magic Patterns is "magic." Be proud of your work and have fun! In this role, you will: Offer onboarding, implementation, and adoption support for customers Deliver product integration consultation and post‑sale Enterprise guidance to enable seamless technical implementations Support completion of security questionnaires in a cross functional team Step in to support large identity implementations requiring ongoing technical guidance, including SSO, SAML, and enterprise authentication systems Collaborate with engineering teams to identify technical improvement opportunities and influence the product roadmap based on customer needs Build technical documentation, best practices guides, and enablement materials to scale customer success efforts Work together with founder and account executives to ensure comprehensive customer success Your background and skill sets look like: 2+ years experience in B2B SaaS Prior experience at an early‑stage AI company (Seed to Series C preferred) Strong technical and design fluency-you've worked with software teams before, and you can comfortably explain component libraries Comfortable in ambiguity-you know how to build structure in a fast‑moving, zero‑to‑one environment Entrepreneurial spirit and first principles thinking Bonus points if you have: You have used tools like Magic Patterns before You know how to code Experience with bottoms‑up adoption funnels and PLG Previous founder, early operator, or first customer success hire Compensation and benefits: Rapid career growth at one of the fastest growing Series A companies Competitive salary and equity package 15 days off PTO Health, dental, and vision coverage Fun team offsites and events - we went to Mexico last year! #J-18808-Ljbffr

About Context We're on a mission to unlock the next frontier of productivity for knowledge workers. Context AI is building the future of enterprise AI-systems that don't just answer questions or automate simple tasks, but execute the complex, judgment-heavy work that drives real business outcomes. The constraint blocking AI from creating true enterprise value isn't model intelligence anymore; it's institutional intelligence: understanding how your organization operates, where information lives, what quality standards matter, and how work actually gets done. Our platform solves this by automatically learning each organization's unique context-the tribal knowledge, business rules, internal lexicon, and tacit expertise that defines production-quality work. Each Context task can connect to gigabytes of data across entire codebases, data rooms, and operational systems, enabling AI agents to perform real work that knowledge workers do: engineers analyzing firmware logs to identify root causes, bankers running due diligence on multi‑terabyte data rooms, analysts refreshing deliverables with live market data, and consulting teams creating client presentations and websites. We've proven our system with Fortune 100 customers, achieving 30‑40% productivity improvements, reducing cycle times by over 90%, and deploying solutions in days rather than months. Context AI operates 24/7/365 across global teams, freeing knowledge workers to focus on strategic initiatives and new growth frontiers. What You'll Do As a Technical Account Manager at Context AI, you'll be the trusted advisor and strategic partner for our Fortune 100 customers, ensuring they achieve transformational business outcomes with AI agents that execute complex, high‑stakes work. Your mission is to drive customer success, expansion, and retention by deeply understanding how customers deploy Context AI-the workflows they automate, the institutional intelligence they capture, and the productivity gains they realize-and identifying opportunities to expand impact across their organization. You'll own the post‑sale relationship for strategic enterprise accounts, serving as the primary point of contact between customers and Context AI. You'll partner with executives, engineering leaders, and operational teams to ensure successful deployments, measure business impact, and identify new use cases that deliver 30‑40% productivity improvements and 90%+ cycle time reductions. You'll work alongside Deployment Strategists, Forward Deployed Engineers, Product, and Sales to orchestrate renewals, drive expansion, and ensure customers view Context as strategic infrastructure for AI‑powered knowledge work. In this role, you'll need technical depth, strategic thinking, and exceptional relationship management skills. You'll navigate complex enterprise organizations, understand technical architectures and AI workflows, translate customer feedback into product insights, and proactively identify risks and opportunities. You'll be equally comfortable discussing technical integration details with engineers and presenting business outcomes to C‑suite executives. No two days are the same, but you can expect to: Own customer relationships for a portfolio of strategic enterprise accounts-serve as primary point of contact and trusted advisor for executives, engineering leaders, and operational teams Drive customer success and adoption-ensure customers successfully deploy Context AI agents, achieve measurable business outcomes, and expand usage across workflows and teams Conduct executive business reviews-present quarterly and annual reviews to C‑suite stakeholders showcasing productivity gains, cycle time reductions, ROI, and strategic roadmap alignment Monitor customer health and proactively address risks-track adoption metrics, usage patterns, and satisfaction signals to identify and mitigate churn risks before they escalade Identify expansion opportunities-discover new use cases, departments, and workflows where Context can deliver value; partner with Sales to drive upsell and cross‑sell motions Coordinate technical support and deployment-work with Deployment Strategists and Forward Deployed Engineers to resolve technical issues, optimize workflows, and ensure seamless integrations with customer systems Translate customer feedback into product insights-capture feature requests, workflow improvements, and technical requirements; partner with Product and Engineering to influence roadmap Build executive relationships-develop trusted advisor status with CTOs, VPs of Engineering, CFOs, and business unit leaders to position Context as strategic infrastructure What We Value Agency: Innovation happens when team members think from first principles and go above and beyond in order achieve objects-not by simply completing tasks Digging Deep: Surface‑level understanding won't cut it when AI needs to execute production‑quality work with institutional knowledge Low ego: We understand that the outcome matters more than who gets the credit. Team members share wins and don't play politics. Extraordinary Problem‑Solving Ability: You'll confront open‑ended problems in unstructured environments where “how we do things” isn't documented Adaptive and Introspective: We operate in a fast‑moving environment and accordingly iterate rapidly; team members must be able to learn from their mistakes and improve constantly What We Require 3+ years of Technical Account Management, Customer Success, or Solutions Engineering experience managing strategic enterprise accounts (Fortune 500 companies) Proven track record of driving customer retention, expansion, and executive relationships-ideally with net revenue retention metrics >120% Technical depth-comfort discussing AI/ML systems, APIs, data integration, enterprise software architectures, and troubleshooting technical issues Experience with complex, technical products-ideally AI/ML platforms, developer tools, data infrastructure, or enterprise software Strong business acumen-ability to articulate ROI, measure business impact, and present outcomes to executive stakeholders Executive relationship management-demonstrated ability to build trust with C‑suite, VPs, and senior leaders Consultative approach-curiosity to understand customer workflows deeply and identify opportunities for expansion Excellent communication skills-equally comfortable writing technical documentation and presenting business reviews to executives Nice to Have Experience with AI/ML, LLMs, or agent frameworks-understanding of how AI systems work and what makes deployments successful Prior work in consulting, professional services, or customer‑facing technical roles-you've been in customers' shoes Familiarity with specific verticals-telecommunications, finance, consulting, biotech, engineering systems Technical background-CS degree, prior engineering experience, or deep technical expertise that helps you engage with customer engineering teams Experience managing high‑touch, strategic accounts with >$1M ACV Track record of driving expansion and upsell within existing accounts Customer advocacy and storytelling skills-experience creating case studies, references, and customer‑led content Proficiency with customer success platforms-Gainsight, Totango, ChurnZero, or similar tools #J-18808-Ljbffr

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.2B from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses. About the role The Technical Account Manager (TAM) partners with our largest and most strategic accounts to understand their needs, demonstrate where Rippling can solve their business needs, and ensure retention of key accounts. TAMs own the key admin relationships and are responsible for turning customers into long-term champions, developing account strategy, and providing enablement and optimization best practices, all while providing an impeccable customer experience along the way. Leading this team will challenge your ability to context-switch from high level customer strategy to tactical account level escalations to retention opportunities on a daily basis. The ideal candidate is a customer-obsessed strategist, eager to build and mentor a team of incredible TAMs. Please note: Employees based in San Francisco Bay Area will be required to go into office 1-3 days a week depending on mileage to office. What you will do Manage a team of highly motivated, customer-focused TAMs to ensure the overall health and satisfaction of strategic accounts in our broker partner channel Thought partner with TAMs and build playbooks for effective customer strategy Develop senior-level relationships with customers Serve as a point of escalation for team's accounts Ensure the team is trained and confident in Rippling product capabilities Own ongoing TAM account assignments Participate in recruiting process, from sourcing to hire Drive customer adoption of key features and best practices Meet with team members weekly to stay close on updates for key accounts Performance manage to ensure your team's success Partner cross-functionally to advocate for your team's customer and partner needs Collaborate with Product to incorporate voice of the customer into Rippling's roadmap Partner with other team leaders to ensure the customer is supported in times of escalation Partner with Support to mitigate escalations Collaborate with other team leaders to strategize on customer support for major lifecycle events Build TAM team processes and culture Measure team impact and prioritize CX lifecycle events Constantly iterate and improve TAM workflows and optimize process inefficiencies Collaborate with leadership team on quarterly kickoffs, offsites, team building events, and more to foster a strong team culture What you will need 5+ years of SaaS experience in customer-facing role 2+ years of management experience; passion for supporting and guiding a team's growth, career progress, and job performance Expertise in account management and customer success best practices Ruthless prioritization and time management Boundless energy to help your team and your customers...all with a “can-do” attitude! Strong attention to detail and ability to solve complex, interdependent problems Flexibility to thrive in a fast paced organization with dynamic responsibilities Bonus: 1+ years of experience in HR, Payroll or Insurance Brokerage Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive salary + bonus + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below. The pay range for this role is: 120,000 - 140,000 USD per year (US Tier 2) 110,000 - 130,000 USD per year (US Tier 3) 130,000 - 155,000 USD per year (US San Francisco Bay Area) #J-18808-Ljbffr

A leading marketing technology company is seeking a Technical Account Manager in Chicago. In this role, you will optimize campaign implementations, resolve technical issues, and work closely with clients and internal teams. Candidates should have at least 2 years of client services experience and strong problem-solving skills. This position involves direct communication with clients and a proactive approach to ensure their success. #J-18808-Ljbffr

About Wispr Wispr Flow is making it as effortless to interact with your devices as talking to a close friend. Voice is the most natural, powerful way to communicate - and we're building the interfaces to make that a reality. Today, Wispr Flow is the first voice dictation platform people use more than their keyboards - because it understands you perfectly on the first try. It's context‑aware, personalized, and works anywhere you can type, on desktop or phone. Dictation is just our first act. We're building the interaction layer for your computer - a system that's capable, understands you, and earns your trust. It will start by writing for you, then move to taking actions, and ultimately anticipate your needs before you ask. We're a team of AI researchers, designers, growth experts, and engineers rethinking human‑computer interaction from the ground up. We value high‑agency teammates who communicate openly, obsess over users, and sweat the details. We thrive on spirited debate, truth‑seeking, and real‑world impact. This year, we've grown our revenue 50% month-over-month and with our latest $30M Series A, this is just the beginning. Overview We're looking for a Technical Account Manager to bridge product, support, and success, owning post‑sales relationships across a high number of mid‑market customers. You'll guide pilots, onboard teams, and make sure every customer sees measurable value with Wispr Flow. What You'll Do Own onboarding and pilot success from kick‑off through conversion Manage a high number of customer accounts in your book of business Translate customer feedback into actionable insights for product and engineering Track adoption and engagement metrics to surface early wins or risks Deliver white‑glove support alongside the Support team Create documentation and repeatable playbooks that scale the post‑sales experience Become an expert in the Wispr Flow product. What You Bring 2-4 years in technical support, success, or account management (SaaS preferred) Comfortable using technical tools (Linear, Pylon, Notion, Slack) Clear communicator, able to simplify complex topics for any audience Process‑driven, extremely organized, curious, and naturally focused on problem‑solving Analytical, and Thrives in fast‑moving, startup environments We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. #J-18808-Ljbffr