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What is a senior account service manager and how to become one

Updated January 8, 2025
3 min read
Quoted expert
Jerri Lynn Kyle

A senior account service manager usually manages an account portfolio and builds strong client relationships. They are also tasked to develop account management strategies, coordinate with other teams involved in the project or account, and identify opportunities to help accounts grow.

More than half of the current working population of senior account service managers possess a bachelor's degree. However, those with only a high school degree or GED also have a chance to land on this job as long as they have the necessary skills for it.

The skills needed to be a senior account service manager include good analytical skills for effective collection and analysis of information, communication skills in order to build good relationship with team members and other players, and good customer-service skills to be able to address customer needs.

The average salary of a senior account service manager is $102,517 with a job growth rate of 5%. Pretty impressive, right?

What general advice would you give to a senior account service manager?

Jerri Lynn KyleJerri Lynn Kyle LinkedIn profile

Senior Instructor, Internship Coordinator, Missouri State University

1.Don't be discouraged! Jobs are out there but you might not get your dream job starting out. It's a journey, so try to make the most of every stop.
2.Start building your professional credibility, both with how you perform your job, and how you interact with your coworkers.
3.Finally, be confident, but at the same time be teachable and coachable. Your degree doesn't make you an expert. Sometimes you realize you don't even know what you don't know, and that's okay. You aren't going to know everything and that's why you need to be coachable.
ScoreSenior Account Service ManagerUS Average
Salary
7.4

Avg. Salary $94,386

Avg. Salary $59,228

Stability level
6.4

Growth rate 5%

Growth rate 0.3%

Diversity
2.7
Race

American Indian and Alaska Native 0.24%

Asian 4.07%

Black or African American 3.24%

Hispanic or Latino 9.82%

Unknown 4.41%

White 78.23%

Gender

female 48.12%

male 51.88%

Age - 46
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46
Stress level
6.4

Stress level is manageable

7.1 - high

Complexity level
8.7

Complexity level is advanced

7 - challenging

Work life balance
4.4

Work life balance is poor

6.4 - fair

Key steps to become a senior account service manager

  1. Explore senior account service manager education requirements

    Most common senior account service manager degrees

    Bachelor's

    76.1 %

    Master's

    11.2 %

    Associate

    8.9 %
  2. Start to develop specific senior account service manager skills

    SkillsPercentages
    Digital Marketing27.68%
    Email Marketing17.93%
    Account Management16.24%
    Client Facing8.00%
    Business Development4.36%
  3. Complete relevant senior account service manager training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New senior account service managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a senior account service manager based on U.S. Bureau of Labor Statistics data and data from real senior account service manager resumes.
  4. Research senior account service manager duties and responsibilities

    • Manage a national merchant retail portfolio.
    • Call center experience, assuring client SLA's / KPI's are meet.
    • Conduct database searches using CRM software and internet database searches.
    • Gain expert knowledge of Salesforce CRM by working with on a daily basis.
  5. Prepare your senior account service manager resume

    When your background is strong enough, you can start writing your senior account service manager resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a senior account service manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable senior account service manager resume templates

    Build a professional senior account service manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your senior account service manager resume.
    Senior Account Service Manager Resume
    Senior Account Service Manager Resume
    Senior Account Service Manager Resume
    Senior Account Service Manager Resume
    Senior Account Service Manager Resume
    Senior Account Service Manager Resume
    Senior Account Service Manager Resume
    Senior Account Service Manager Resume
    Senior Account Service Manager Resume
  6. Apply for senior account service manager jobs

    Now it's time to start searching for a senior account service manager job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first senior account service manager job

Zippi

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Average senior account service manager salary

The average senior account service manager salary in the United States is $94,386 per year or $45 per hour. Senior account service manager salaries range between $60,000 and $147,000 per year.

Average senior account service manager salary
$94,386 Yearly
$45.38 hourly

What am I worth?

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How do senior account service managers rate their job?

-/5

5 stars

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Senior account service manager reviews

profile
A zippia user wrote a review on Feb 2020
Cons

This is a great career.


profile
A zippia user wrote a review on Jun 2019
Pros

Strategic Planning to develop and capture new business opportunities, building strong customer/partner relationships and analyzing the financial performance of customers to help improve their financial and operational performance. Negotiations

Cons

Being away from family because of excessive travel


profile
A zippia user wrote a review on May 2019
Pros

Meeting with consumers, educating, coaching, discussing products

Cons

None, I really enjoy it


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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