Senior administrative assistant resume examples from 2026

Q: What are the top three most important skills that a good administrative assistant should have?

The three most important skills that a good administrative assistant should have are an adeptness for technology, strong written and verbal communication skills, and strategic thinking and adaptability. An administrative assistant is more than just glorified security; they are the foundation of businesses.

Q: What is the role of a senior administrative assistant?

The role of a senior administrative assistant is to support senior managers and executives with daily clerical tasks. A senior administrative assistant wears many different hats. They perform administrative tasks, including managing phones and emails, scheduling appointments, and planning meetings. They also support the senior managers and ensure their day-to-day office operations run smoothly.

Q: What should an administrative assistant put on a resume?

An administrative assistant should put the skills and accomplishments related to successfully supporting the executive team on a resume. As an administrative assistant, you understand that time is precious. This is especially true of the hiring manager who is tasked with reading through a stack of applicants.

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Updated March 26, 2025

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Senior administrative assistant resume

Frances Taylor

(570) 555-9588 | ftaylor@example.com

Alpharetta, GA | 73107 E. Cedar St. - 62748

Work experience

2019 - Present
Senior Administrative Assistant, American International Group - Alpharetta, GA
- Prepared all bills for accuracy and payment and placed insurance submissions in database.
- Created and edited PowerPoint presentations and organized materials for meetings Processed invoices through the Ariba system.
- Prepared, bound and distributed Quarterly departmental profit center reports for executive management.
- Manage the Sr. District Vice President and calendar, voicemail, emails, and make appropriate corporate travel arrangements.
2016 - 2019
Executive Assistant To President, Fred's - Memphis, TN
- Computed company budgets by store on spreadsheets for planned payroll and sales every week.
- Prepare, edit and organize quarterly Audit Committee Board Meeting materials.
- Maintain CEO's calendar by planning and scheduling meetings, conferences, and teleconferences.
- Managed multiple calendars using Outlook; schedule meetings and made travel arrangements for director and marketing team.
- Set up conference calls/meetings and manage/create calendar events.
- Act as liaison for employee HR questions.
2011 - 2016
Executive Administrative Assistant, Adecco Staffing, USA - Memphis, TN
- Created PowerPoint presentations and (2) templates (using Slide Master) that were used for OPs Review Meetings.
- Provided administrative support to First Vice President of Marketing, as well as overseen administrative tasks for the Marketing Dept.
- Scheduled, and coordinated weekly meeting materials and technical needs primarily with high-level executives.
- Schedule staff meetings and travel arrangements.
- Managed all aspects of office operation including the maintaining and purchasing of equipment, streamlining of office procedures and budgeting.
2009 - 2011
Sales Administrator, J. C. Penney - San Bernardino, CA
- Assisted on the sales floor and maintained sizing, colorization and organization of merchandise.
- Organized clothing by size and assist with any customer service.
- Coordinate and assist stockroom personnel Replenish sales floor merchandise and inventory checks
- Presented excellent customer service and promptly solved all customers' needs.

Skills

Scheduling Appointments
HR
Special Events
Human Resources
Powerpoint
Committee Meetings
Purchase Orders
Phone Calls
Presentation Materials
Sales Activities

Education

Bachelor's Degree, Business (2001 - 2004)
California State University - San Bernardino
San Bernardino,

Administrative assistant resume

Rose Sullivan

Administrative Assistant

(840) 555-7069 | rsullivan@example.com

Jacksonville, NC | 12665 S. Main Rd. - 38695

Work experience

2011 - Present
Administrative Assistant, United States Marine - Jacksonville, NC
- Full time employee that would maintain all student accounts and all accounts payable and receivable.
- Received, tagged and hung clothes; kept racks in order; layaway transactions and customer service.
- Directed communication logistics such as scheduling meetings and attending to client inquiries.
2009 - 2011
Clerk Typist, Walgreen Co - Orlando, FL
- Process intake and maintain records of patients and scan patient medical records into online database.
- Ensured sales floor is fully stocked, correctly priced and safe per company guidelines.
- Entered shareholder information onto the database system.
- Answered and monitored incoming telephone calls.
2008 - 2009
Registrar, Florida Hospital Ctr - Orlando, FL
- Verified benefits, obtained demographics, collected copays and deductibles for all emergency room patients and outpatient services.
- Checked patients in Scanned and inputted information into the computer system Processed payments Closed daily batch payments

Skills

Hippa
Program Support
Management System
Document Preparation
Communication
PBX
Scheduling Appointments
Customer Orders
Office Procedures
Social Workers

Education

Master's Degree, Elementary Education (2007 - 2008)
University of South Florida
Tampa,
Bachelor's Degree, Psychology (2004 - 2007)
University of Houston
Houston,

Administrative associate resume

Bryan Pierce

Administrative Associate

(290) 555-1460 | bpierce@example.com

Miami, FL | 27784 S. Second Ln. - 14166

Work experience

2017 - Present
Administrative Associate, D-R SERVICES - Miami, FL
- Helped implement new guidelines and wrote procedures for training purposes.
- Distributed daily and quarterly financial reports by spearheading implementation of electronic reporting procedures.
- Managed personnel files and personnel status and benefit changes.
- Established detailed test cases, thoroughly documented testing procedures, and implemented internal controls.
- Collaborated and consulted with RN's and management for the best patient care.
2016 - 2017
Office Administrator, D-R SERVICES - Miami, FL
- Maintained all medical records and correspondence pertaining to patient medical records.
- Worked as a front office associate checking patients in/out, scheduling appointments, registering patients, and maintaining medical records.
- Work with Dr. Dirghangi and assisted in patient care and procedures.
- Applied proper ICD-9 and CPT coding to patient invoices and submitted claims to insurance companies for proper reimbursement.
- Acted as interim Business Office clerk and successfully performed data entry, mail processing/distribution and operated multi-line telephone system.
2014 - 2016
Data Entry Assistant, Citi - New York, NY
- Started as a Data Entry Specialist where I made many process improvements to enhance production-tracking needs and communication with management team.
- Accessed information and maintained a computer database.
- Entered information from important documents into company database with great accuracy.

Skills

Re-Enter Data
Procedures
Patient Care
Travel Arrangements
Company Database
Telephone Calls
Computer Programs
Financial Statements
Program Staff
Purchase Orders

Education

High School Diploma, (2014 - 2014)
,

Administrative staff resume

William Russell

Administrative Staff

(210) 555-0072 | wrussell@example.com

Jacksonville, FL | 57044 N. Park Ln. - 67329

Work experience

2020 - Present
Administrative Staff, Randstad USA - Jacksonville, FL
- Maintained Nuclear Learning Management System used to schedule classes and verified training requirements.
- Assisted in several community health screenings by setting up screening stations, interviewing and collecting confidential information.
- Provided support (including scheduling meetings, traveling and conferences) for the Director.
- Generated reports in MS Word, Excel and PowerPoint.
- Calendar management, meeting preparation, travel arrangement processing for Operations Director and Quality Director and teams.
2019 - 2020
Administrative Assistant, Production, Bank of America - Jacksonville, FL
- Review and process timesheets for submission to Payroll department.
- Designed subject matter expert questions and answers for new customer service representatives.
- Coordinate conference room scheduling with colleagues and external guests.
- Maintain working knowledge of constantly changing guidelines and procedures.
- Recruited to the pilot study for the implementation of a word processing center in 1979.
2016 - 2019
Customer Service Clerk, Bank of America - Jacksonville, FL
- Resolve account disputes while adhering to company policies and procedures.
- Managed quality communication, customer support and product representation for each client.
- Provided customer service, education, basic website troubleshooting, and problem resolution for checking and savings account holders Deepened/retained customer relationships
- Answered incoming calls, provided exceptional customer service, met sales goals, handled customers questions and concerns regarding accounts.
- Answered customer questions regarding problems with their accounts.
- Process customer payments and answer fee related questions Respond to service inquiries and document customer complaints

Skills

Efficient Service
Travel Arrangements
Word Processing
Offering Assistance
Telephone Calls
Staff Members
General Contractors
Customer Service
Administrative Tasks
Financial Statements

Education

High School Diploma, (2016 - 2016)
,

Associate administrative assistant resume

Helen Martin

Associate Administrative Assistant

(390) 555-5657 | hmartin@example.com

Dallas, TX | 57814 E. Main Ave. - 64241

Work experience

2015 - Present
Associate Administrative Assistant, Robert Half International - Dallas, TX
- Performed a variety of Internet research functions and used word processing, spreadsheet and presentation software.
- Issued parts for customer purchase orders.
- Performed clerical tasks such as: filing, copying, faxing, scanning, and mailing.
- Maintained SharePoint Internet and Extranet websites.
2005 - 2015
College Assistant, UNIV OF MISSOURI KANSAS CITY - Saint Louis, MO
- Developed MapReduce program on Hadoop to analyze and compute Twitter hashtags frequency using Apache Hadoopframework in Java programming language.
- Provided administrative support with varied tasks such as correspondence, filing and word processing.
- Managed over $2 million in estate bank accounts; facilitated closing of all real estate transactions.
- Enter data for reinvestigations into the Investigations Database after scanning is completed.
1997 - 2005
Receptionist/Customer Service, H&R Block - Chicago, IL
- Demonstrate client service specialism including catering sales, day to day operations, press and intercultural communication.
- Answer inbound telephone calls on a daily basis Set up appointments with guests Greet guests

Skills

Menu Items
Bank Products
Customer Questions
Financial Statements
Office Tasks
Procedures
Customer Transactions
Communication
HR
Logistics

Education

Bachelor's Degree, Psychology (1994 - 1997)
University of Illinois at Chicago
Chicago,

Junior administrative assistant resume

Christine Greene

Junior Administrative Assistant

(720) 555-2026 | cgreene@example.com

Birmingham, AL | 35919 W. Maple Ln. - 14964

Work experience

2020 - Present
Junior Administrative Assistant, AT&T - Birmingham, AL
- Organize and track hard copy files of commercial construction projects.
- Maintained personnel files for all employees in the Lisle/Naperville area.
- Audited warehouse inventory each quarter, and assisted with material purchase orders.
- Maintained visitor logs Updated office procedures.
2016 - 2020
Assistant Secretary, AT&T - Atlanta, GA
- Maintained attendance records of employees and distribution of payroll checks.
- Processed legal documents, mail merges, and reviewed correspondence.
- Communicate with customers online and over the phone about their internet service.
- Make travel arrangements, prepare and track employee expense reports.
2015 - 2016
Customer Service Assistant, AT&T - Atlanta, GA
- Restored and strengthened customer relations through the coordination of stewardship and engagement.
- Assist with initial set up of High Speed internet modem and computer settings.
- Assist customers with complaints and special requests regarding the repair of their high speed internet services.
- Managed and assisted with side by side training of new Customer Sales Specialists when needed

Skills

Lawson
Office Supplies
Customer Complaints
Student Body
General Correspondence
CRM
Bank Deposits
Front End
Word Processing
Order Entry

Education

Bachelor's Degree, Communication (2012 - 2015)
Arizona State University
Phoenix,

Senior administrative associate resume

Laura Flores

Senior Administrative Associate

(240) 555-1629 | lflores@example.com

Chandler, AZ | 43853 N. Maple St. - 64112

Work experience

2017 - Present
Senior Administrative Associate, Avnet - Chandler, AZ
- Developed processes and procedures for the four departments.
- Assist with all payroll and accounting procedures Designates and assigns trainers as necessary.
- Utilize Microsoft SharePoint, Excel, Word, Power Point and Outlook and Lync.
- Approved and submitted payroll (ADP), supported with HR functions (Workday), and updated Organizational Chart.
2014 - 2017
Executive Administrator, Neff - Chandler, AZ
- Implement office procedures and policies to staff members.
- Integrated Viewpoint V6 Software with accounting, information and project management systems to help the company increase its efficiency and productivity.
- Guided and advised on policy, practices, and procedures and supported managers in Employee Relations disputes.
- Organized logistics for conferences and special events.
2004 - 2014
Administrator, Neff - Chandler, AZ
- Demonstrated excellent oral communication while thriving in a call center environment
- Provided hardware support for 18 call center users and 200 external state users.
- Learn and utilize the administrative functions within ADP Pay Force and Halogen.
- Managed 5 member CNC team Extensively worked for Report/Form Design and Jetform configuration.
- Installed & administered NFS services.
2002 - 2004
Sales Administrator, Neff - Chandler, AZ
- Performed full order entry, quoting, and work with TE field sales to establish direct and strategic pricing contracts.
- Completed multiple data revisions of company-wide sales support documentation.
- Create equipment purchase orders to Lavatec and Softrol, provide sales reporting, and maintain sales electronic and paper files.
- Review government and commercial purchase orders to RFQ's for accuracy.

Skills

Scheduling Meetings
Patient Care
Overall Operations
Powerpoint
Potential Customers
Revenue Growth
Travel Arrangements
Linux
REP
Staff Members

Education

Bachelor's Degree, Criminal Justice (1994 - 1997)
American InterContinental University
Chandler,

Administrative supervisor resume

Sarah Thomas

Administrative Supervisor

(440) 555-6265 | sthomas@example.com

Charlotte, NC | 48742 E. Cedar St. - 29075

Work experience

2020 - Present
Administrative Supervisor, FedEx - Charlotte, NC
- Provide support to Regional Staff and Senior Terminal Managers on key processes / procedures / BETA Test and rollouts.
- Maintain public and employee bulletin boards with Federal, State, and Company policy and procedures.
- Communicated with domestic and overseas offices to arrange FedEx shipments.
- Staff Nursing (1999 - 2002) Scheduled, coordinated and delivered patient care for pediatric to geriatric patients.
2017 - 2020
Customer Service Supervisor, Walmart - Bentonville, AR
- Provide excellent customer service and provide input to improve store functions.
- Regulate breaks for customer service desk and cashiers along with cart pushers.
- Manage the sales floor, moving associates to needed areas.
- Maintain an awareness of all product knowledge information.
2016 - 2017
Human Resources Coordinator, MGM Resorts International - Las Vegas, NV
- Serve as a mentor to the recruitment team to ensure our recruitment processes are fluid and effective.
- Processed checks for health care premiums into an excel spreadsheet and deposited with Finance Department.
- Developed and led recognition programs, developed an inclusive and open door culture throughout the store.
- Processed driver payroll, administered wage garnishments and payments, and maintained record of paid time off.
2015 - 2016
Staffing Coordinator, ManpowerGroup - Las Vegas, NV
- Requested criminal background checks and drug screens for all new hires.
- Complete payroll, E-Verify, Drug test, and back ground checks for Manpower customers and employees.
- Obtain job orders (temporary and contract to hire) from new and existing clients.

Skills

Service Levels
Open Positions
Support Services
Patient Care
Performance Feedback
Word Processing
Customer Service
Service Desk
Loss Prevention
Facility

Education

Bachelor's Degree, Business (2007 - 2010)
Ashford University
San Diego,

How to write a senior administrative assistant resume

Craft a resume summary statement

Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:

Step 1: Start with your professional title, or the one you aspire to.

Step 2: Detail your years of experience in senior administrative assistant-related roles and your industry experience.

Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.

Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.

These tips will help you demonstrate why you are the perfect fit for the senior administrative assistant position.

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List the right project manager skills

Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:

Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
Consider all the software and tools you use on a daily basis. When in doubt, list them!
Make sure you use accurate and up to date terms for all the skills listed.

These five steps should give you a strong elevator pitch and land you some senior administrative assistant interviews.

Here are example skills to include in your “Area of Expertise” on a senior administrative assistant resume:

PowerPoint
Customer Service
Clerical Support
Patients
Provides Administrative Support
SVP
SR
Calendar Management
Data Entry
Reservations

Excellent Organizational
Administrative Tasks
Phone Calls
HR
Telephone Calls
Purchase Orders
Word Processing
Office Equipment
Meeting Minutes
SharePoint

Excellent Interpersonal
Administrative Functions
Event Planning
Good Judgment
Expense Reports
Proofreading
Work Ethic
Booking
Financial Reports
Payroll

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How to structure your work experience

A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.

Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.

How to write senior administrative assistant experience bullet points

Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:

Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.

Here are great bullet points from senior administrative assistant resumes:

Work history example #1

Account Representative

HCA Healthcare

Analyzed accounts for patients ineligible for private insurance, Medicare or Medicaid and indicating inability to pay balance.
Reviewed all Medicare claims for completeness, reasonableness of charges and appropriateness of billing codes and payer information.
Maintained working knowledge of Medicare Parts A & B.
Moved charges to appropriate accounts according to Medicare and Medicaid 24 and 72 hour guidelines for billing.
Reviewed medical claims for billing errors and PC imaging for addition EOB's.

Work history example #2

Office Assistant

Robert Half International

Addressed and resolved general payroll-related inquires.
Processed bi-weekly payroll for hourly plant and office employees, including various pay incentives and pay rates.
Used specialized database program to cold call leads throughout various workforce/employment agency offices in the U.S.
Prepared purchasing authorization and documentation in compliance with the City's financial procedures.
Worked as a contractor at Manheim Littleton Colorado through Robert Half Office Team.

Work history example #3

Administrative Assistant, Assignments (Part-Time)

Heald College

Promoted from Administrative Assistant to Sr.
Entered and maintained information in the student database.
Managed accounts payable, receivable and payroll.
Maintained school correspondence and communications.
Maintained scheduling for program chair Maintained student records database Collaborated with community organizations providing internship opportunities Assisted with obtaining NAEYC accreditation

Work history example #4

Executive Secretary

Kaiser Permanente

Complied Competency files (HR and JACHO accreditation), and worked to meet the satisfaction of consumers.
Responded to employee payroll questions and served as liaison between Payroll and employees.
Created the general orientation PowerPoint presentation for Antioch volunteers.
Managed non-payroll budget with Director.
Volunteered at several KP events through departments.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

Bachelor's Degree in business

California State University - San Bernardino, San Bernardino, CA

2001 - 2004

Highlight your senior administrative assistant certifications on your resume

If you have any additional certifications, add them to the certification section.

Include the full name of the certification, along with the name of the issuing organization and date of obtainment.

If you have any of these certifications, be sure to include them on your senior administrative assistant resume:

Medical Assistant
Word 2010 Certification
Certified Nurse Assistant (CNA)
Certified Medical Administrative Assistant (CMAA)
Certified Management Accountant (CMA)
Certified Manager Certification (CM)
Certified Medical Office Manager (CMOM)
Certified Administrative Professional (CAP)
Certified Legal Secretary Specialist: Executive Legal Secretary
Microsoft Office Specialist Master Certification (MOS)

Senior administrative assistant resume FAQs

What are the top three most important skills that a good administrative assistant should have?

What is the role of a senior administrative assistant?

What should an administrative assistant put on a resume?

Have more questions? See all answers to common office and administrative questions.

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Updated March 26, 2025

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