What does a senior administrative coordinator do?
A senior administrative coordinator is primarily in charge of overseeing all administrative operations within a company or an organization. Their responsibilities typically revolve around assessing the performance of junior staff and assisting them when necessary, reporting to supervisors or directors, and devising strategies on how to improve the line of communication among all departments. Moreover, a senior administrative coordinator may perform clerical tasks such as preparing progress reports, managing schedules, and maintaining records of all transactions. As a senior, it is also vital to implement the company's policies and regulations, recommending new ones if deemed necessary.
Senior administrative coordinator responsibilities
Here are examples of responsibilities from real senior administrative coordinator resumes:
- Manage a second SharePoint site used by VISTAKON medical professionals to manage presentation materials and internal confidential data.
- Manage the technical logistics for a challenging bi-weekly global forum workshop by utilizing technologies and equipment that perform seamlessly.
- Manage and coordinate the scheduling of appointments with multidisciplinary team specialists for patients with prenatal medical problems and high-risk pregnancies.
- Manage and update SharePoint database with department documents post upcoming calendar events and notify end users by email correspondence of changes.
- Provide operational oversight and coordinate quality assurance program.
- Maintain and create patient records under HIPAA documentation requirements.
- Respond and resolve accurately to payroll discrepancies by collecting and analyzing information.
- Maintain departmental personnel files - confidential and sensitive information regarding employee payroll.
- Assist in development of dynamic PowerPoint presentations, training and customer sales presentations.
- Assist in developing and preparing PowerPoint presentations for internal/external NAR members and senior management.
- Present findings to oversight committees consisting of financial, administrative and health care professionals.
- Maintain a comprehensive working knowledge of the hospice contractual relationships and ensure that patients are admitted according to contract provisions.
- Collaborate with import logistics team to ensure customs and shipping documentation and import processes are complete within regulatory and company requirements.
- Manage and update SharePoint database with department documents post upcoming calendar events and notify end users by email correspondence of changes.
- Provide comprehensive support to the VP's and Sr. Directors of assign departments including their direct reports as needed.
Senior administrative coordinator skills and personality traits
We calculated that 12% of Senior Administrative Coordinators are proficient in Customer Service, Patients, and HR. They’re also known for soft skills such as Interpersonal skills, Organizational skills, and Writing skills.
We break down the percentage of Senior Administrative Coordinators that have these skills listed on their resume here:
- Customer Service, 12%
Space Planning & Operations Senior Coordinator Responsible for administrative support to Space Planning & Operations and departmental customer service.
- Patients, 8%
Maintained a comprehensive working knowledge of the hospice contractual relationships and ensured that patients were admitted according to contract provisions.
- HR, 7%
Maintain confidential departmental HR files and manage disciplinary database for manufacturing employees.
- Coordinators, 6%
Interviewed candidates, trained new department personnel, monitored productivity and accuracy of coordinators, and reported back to Management.
- PowerPoint, 6%
Provided calendar management, presentation design, and event coordination and developed complex presentations and spreadsheets in PowerPoint and Excel.
- SR, 5%
Represented Sr. Operations Manager on management and customer communication calls to present daily/weekly status on key objectives.
"customer service," "patients," and "hr" are among the most common skills that senior administrative coordinators use at work. You can find even more senior administrative coordinator responsibilities below, including:
Interpersonal skills. The most essential soft skill for a senior administrative coordinator to carry out their responsibilities is interpersonal skills. This skill is important for the role because "secretaries and administrative assistants interact with clients, customers, or staff." Additionally, a senior administrative coordinator resume shows how their duties depend on interpersonal skills: "exhibited excellent interpersonal and communication skills with all employees, clients, inspectors and vendors. "
Organizational skills. Many senior administrative coordinator duties rely on organizational skills. "secretaries and administrative assistants keep files, folders, and schedules in order so that an office runs efficiently.," so a senior administrative coordinator will need this skill often in their role. This resume example is just one of many ways senior administrative coordinator responsibilities rely on organizational skills: "managed, updated, and maintained the global organizational effectiveness (goe) sharepoint site. "
Writing skills. Another skill that relates to the job responsibilities of senior administrative coordinators is writing skills. This skill is critical to many everyday senior administrative coordinator duties, as "secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers." This example from a resume shows how this skill is used: "provided leadership, guidance and direction for the underwriting coordinators level i and ii. "
See the full list of senior administrative coordinator skills
The three companies that hire the most senior administrative coordinators are:
- Johns Hopkins University50 senior administrative coordinators jobs
- Loyola Marymount University16 senior administrative coordinators jobs
- University of Virginia8 senior administrative coordinators jobs
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Compare different senior administrative coordinators
Senior administrative coordinator vs. Coordinator/manager
A coordinator/manager is an individual who is responsible for supervising the day-to-day operations of a facility by following a set of policies and guidelines. Coordinators/managers collaborate with board members to ensure the overall quality of the facility and maintain inventory levels for all components and parts. They negotiate with vendors on contracts and fees as well as provides the overall budget for facility projects. Coordinators/managers must also train staff and employees regarding facility procedures and safety codes.
These skill sets are where the common ground ends though. The responsibilities of a senior administrative coordinator are more likely to require skills like "customer service," "coordinators," "sr," and "provides administrative support." On the other hand, a job as a coordinator/manager requires skills like "social work," "patient care," "oversight," and "discharge planning." As you can see, what employees do in each career varies considerably.
On average, coordinator/managers reach similar levels of education than senior administrative coordinators. Coordinator/managers are 2.0% more likely to earn a Master's Degree and 0.4% more likely to graduate with a Doctoral Degree.Senior administrative coordinator vs. Office manager/office coordinator
An office manager/office coordinator is responsible for managing daily administrative tasks and monitoring workflow processes to ensure maximum productivity on meeting client deadlines and maintaining customer satisfaction. Office managers/office coordinators respond to customers' inquiries and concerns, manage records accurately, assist the marketing department on promoting brand image, develop strategic procedures, and identify business opportunities to grow revenues and increase profitability. An office manager/office coordinator must have excellent communication and organization skills to perform various duties in supporting business operations.
Each career also uses different skills, according to real senior administrative coordinator resumes. While senior administrative coordinator responsibilities can utilize skills like "patients," "hr," "coordinators," and "sr," office managers/office coordinator use skills like "financial reports," "appointment scheduling," "quickbooks," and "front desk."
In general, office managers/office coordinator achieve lower levels of education than senior administrative coordinators. They're 6.0% less likely to obtain a Master's Degree while being 0.4% less likely to earn a Doctoral Degree.Senior administrative coordinator vs. Coordinator
Coordinators are responsible for liaising between the department they are assigned to and any other external party. They oversee projects or agreements. They are in charge of following through negotiations between the two parties regarding work. They see through the conduct of such contracts by ensuring that all terms are amenable to both parties. They maintain records and other necessary data and paperwork. They also ensure that office policy and guidelines are being followed. Coordinators also ensure that all projects are completed efficiently and effectively.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a senior administrative coordinator is likely to be skilled in "sr," "excellent interpersonal," "project management," and "logistics," while a typical coordinator is skilled in "excellent guest," "patient care," "cpr," and "sales floor."
Most coordinators achieve a similar degree level compared to senior administrative coordinators. For example, they're 0.2% less likely to graduate with a Master's Degree, and 0.4% less likely to earn a Doctoral Degree.Senior administrative coordinator vs. Process coordinator
A Process Coordinator is responsible for evaluating the current manufacturing and production processes to identify improvement strategies and increase efficiency. Process Coordinators inspect the tools and equipment used for the production and ensure consistency based on quality standards and regulatory policies. They submit finding reports and discuss recommendations with the management for cost-reduction techniques to minimize the company's loss. A Process Coordinator also analyzes current market trends to develop opportunities to generate more revenue resources for the business and increase profitability.
Types of senior administrative coordinator
Updated January 8, 2025
