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Senior administrative support vs service supervisor

The differences between senior administrative supports and service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a senior administrative support and a service supervisor. Additionally, a service supervisor has an average salary of $52,539, which is higher than the $47,183 average annual salary of a senior administrative support.

The top three skills for a senior administrative support include travel arrangements, sharepoint and customer service. The most important skills for a service supervisor are patients, cleanliness, and safety procedures.

Senior administrative support vs service supervisor overview

Senior Administrative SupportService Supervisor
Yearly salary$47,183$52,539
Hourly rate$22.68$25.26
Growth rate-8%6%
Number of jobs97,87177,954
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 53%
Average age4747
Years of experience66

What does a senior administrative support do?

As senior administrative support, you have to assist the senior managers in the administrative tasks of the company. You need to arrange and schedule meetings and perform the necessary operations to successfully conduct these meetings. You also need to manage the phone calls from the clients and be sure to be organized and give them appointments. Senior administrative support staff is also in charge of making flight and hotel reservations for your senior managers. This ensures that there will be no delays in the important meetings and administrative tasks of the company.

What does a service supervisor do?

A customer service supervisor's role is to oversee a team of customer service workers, ensuring their efficiency when it comes to engaging and assisting clients, all in the joint effort to boost sales and improve the client base. Aside from leading and supervising colleagues, a customer service supervisor must prepare progress reports about the team's workflow, set goals, devise strategies, verify all return refund operations, and coordinate with other managers and supervisors outside the unit. Furthermore, they must also handle calls and other forms of correspondence, building rapport while lending a helping hand.

Senior administrative support vs service supervisor salary

Senior administrative supports and service supervisors have different pay scales, as shown below.

Senior Administrative SupportService Supervisor
Average salary$47,183$52,539
Salary rangeBetween $26,000 And $84,000Between $34,000 And $80,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Apple
Best paying industry--

Differences between senior administrative support and service supervisor education

There are a few differences between a senior administrative support and a service supervisor in terms of educational background:

Senior Administrative SupportService Supervisor
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 53%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Senior administrative support vs service supervisor demographics

Here are the differences between senior administrative supports' and service supervisors' demographics:

Senior Administrative SupportService Supervisor
Average age4747
Gender ratioMale, 31.1% Female, 68.9%Male, 54.1% Female, 45.9%
Race ratioBlack or African American, 11.4% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 59.4% American Indian and Alaska Native, 0.6%Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between senior administrative support and service supervisor duties and responsibilities

Senior administrative support example responsibilities.

  • Restructure, decentralize payroll and purchasing; achieve more productive use of headquarters staff; assume increased responsibilities without staff additions.
  • Assist in the support of SQL databases and other configurations such as .net or java as directed by vendor.
  • Create EDI, EDIFACT and XML.
  • Provide issue resolution within the prescribed timelines of SLA.
  • Configure trusted and self-sign public and private SSL certificates.
  • Work with staff to schedule maintenance windows for change management.
  • Show more

Service supervisor example responsibilities.

  • Manage migrations from in-house to third party to SharePoint (SPS/WSS/CMS) architectures.
  • Monitor integration orders and product allocation, insuring the department's SLA's are achieved.
  • Manage night and day sort for DHL with routes run by union couriers and independent contract couriers.
  • Handle print queue issues, manage PC loaner program, and manage the PC refresh for the office.
  • Manage the rig up, pumping, and rig down of high pressure and high rate frac jobs.
  • Manage major plastic injection mold tool refurbishment and part bank build program for the top selling A/C recovery unit.
  • Show more

Senior administrative support vs service supervisor skills

Common senior administrative support skills
  • Travel Arrangements, 26%
  • SharePoint, 10%
  • Customer Service, 8%
  • Data Entry, 8%
  • Timekeeping, 7%
  • Defense Travel System, 6%
Common service supervisor skills
  • Patients, 11%
  • Cleanliness, 7%
  • Safety Procedures, 6%
  • Patient Care, 5%
  • Direct Supervision, 5%
  • Professional Development, 4%

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