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Senior administrative support skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical senior administrative support skills. We ranked the top skills for senior administrative supports based on the percentage of resumes they appeared on. For example, 26.1% of senior administrative support resumes contained travel arrangements as a skill. Continue reading to find out what skills a senior administrative support needs to be successful in the workplace.

15 senior administrative support skills for your resume and career

1. Travel Arrangements

Here's how senior administrative supports use travel arrangements:

Informed traveler's of their itineraries and canceled reservations when appropriate following through with all other travel arrangements necessary.
Organized travel arrangements for Department Director and Sr. Managers-which includes domestic and international travel.

2. SharePoint

Here's how senior administrative supports use sharepoint:

Implemented Excel Services, PowerPivot, SSRS and PerformancePoint SharePoint BI Feature in SP 2013 Environment.
Build SharePoint Foundation 2013 Farm for Proof of concepts for next migrations move and other tasks.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how senior administrative supports use customer service:

Revised and improved employee guidelines manual Assisted in customer support; Verified documentation Customer service
Provided administrative support and customer service to a mix of military and civilian personnel.

4. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how senior administrative supports use data entry:

Performed Accounts Receivable by allocating incoming money to the proper Clients from the vendors through data entry.
Maintained scheduling for production area workers medical appointments, followed up with data entry and medical billing.

5. Timekeeping

Here's how senior administrative supports use timekeeping:

Maintain tracking and timekeeping reports for Government employee's timecards & travel dollars spent within their online ERP system.

6. Defense Travel System

Here's how senior administrative supports use defense travel system:

Appointed as the Defense Travel System focal point for the Power Division.
Coordinated and arranged domestic and international travel using the Defense Travel System Program.

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7. Expense Reports

Here's how senior administrative supports use expense reports:

Processed external agencies invitational travel orders and expense reports.
Planned and coordinated travel itineraries and reconciled expense reports.

8. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how senior administrative supports use windows:

Configured authentication of windows AD and enterprise.
Experience in Maintaining WebLogic Server on different UNIX and Windows platforms and setting up the Development, Testing and Production environments.

9. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how senior administrative supports use java:

Helped Customer to setup java thread count, global variable.
Head of acquisition team of BDAP for JAVA, CVS, syslog setup and config.

10. Calendar Management

Here's how senior administrative supports use calendar management:

Coordinated calendar management: tracked Material Safety Data sheets; ordered office supplies.
Coordinate domestic and international meetings with internal and external participants and extensive calendar management, using conference call facilities where necessary.

11. SLA

SLA refers to Service-level Agreement. It is an agreement between a customer and the service provider on the quality of service and what standards they must meet.

Here's how senior administrative supports use sla:

Increased customer satisfaction by 20% by going above and beyond the SLA guidelines.
Write and publish the administrative department service level agreement (SLA).

12. DEV

Here's how senior administrative supports use dev:

Perform ETL migrations (DSX) & Unix Script's across DEV, QA and PROD environment.

13. SSL

Here's how senior administrative supports use ssl:

Configured trusted and self signed public and private SSL certificates.
Configured trusted and self-signed public and private SSL certificates.

14. PowerPoint

Here's how senior administrative supports use powerpoint:

Utilized Excel and PowerPoint on a regular basis for reporting of all information.
Prepared PowerPoint presentations utilizing graphics, animation, links, etc.

15. XML

XML is a medium for storing and transporting data that is independent of software and hardware. XML stands for eXtensible Markup Language. XML, like HTML, is a markup language that was created to store and transport data. It was created with the intention of being self-descriptive. There are no predefined tags in the XML language. Another feature is that XML is extensible.

Here's how senior administrative supports use xml:

Created EDI, EDIFACT and XML.
Developed BizTalk maps involving complex mappings and used them to convert the data into Xml instances of other schemas.

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What skills help Senior Administrative Supports find jobs?

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List of senior administrative support skills to add to your resume

The most important skills for a senior administrative support resume and required skills for a senior administrative support to have include:

Travel Arrangements
SharePoint
Customer Service
Data Entry
Timekeeping
Defense Travel System
Expense Reports
Windows

Java
Calendar Management
SLA
DEV
SSL
PowerPoint
XML
Event Planning

Tibco EMS
SQL
HR
International Travel
Apache Web Server
Tibco Hawk
JBoss

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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