Senior Advocate remote jobs

Papa is a new kind of care built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health. Founded in 2017 and headquartered in Miami, Papa is backed by Canaan, Tiger Global Management, Comcast Ventures, SoftBank Vision Fund 2, TCG, Initialized Capital, and Seven Seven Six, among other revered institutional and individual investors. We envision a world where no one has to go it alone. Learn more at Papa.com. About the Role: As a Senior Care Advocate (LCSW/RN), you will support Medicare members as they navigate complex health and social needs. You will serve as a trusted guide and care coordinator, helping members overcome barriers to access care and essential community resources. In addition to interacting directly with members, you will provide supervisory support as the Care Advocates team grows. This role is ideal for someone with a strong foundation in community health work, and supervisory experience in care navigation, case management, and patient advocacy. You will be a part of Papa Community, a new business within Papa operating as a dynamic, fast-paced early stage startup. This means that you will be contributing to care delivery while also providing feedback to shape the systems and workflows behind it. Your insights working with patients will directly inform how we grow and improve. While 90% of your work will be virtual, you'll also engage in on-site visits in the community two to three times per month. What you'll do: How you will engage with members Build strong, trusting relationships with Medicare members, grounded in empathy, respect, and patience. Manage day-to-day workload communicating with members through in-bound calls, out-bound calls, and member inbox. Member communications can take place through video calls, audio-only calls, text messages and emails. Connect members to community-based social services (such as food assistance, transportation, housing support) to address health-related social needs. Support appointment scheduling and healthcare access, including provider lookups and reminders. Help members become stronger self-advocates in managing their health and care. Facilitate behavior change, provide emotional support, and offer health education. Participate in a coverage schedule that may include evenings, weekends, and holidays for urgent member needs. How you will provide care coordination Assess and prioritize members' needs, and support them in navigating health and social care systems. Develop care plans that address social determinants of health such as food security, transportation, housing, and social isolation. Clearly document interactions and support activities for members, including tracking metrics and outcomes for the member. Identify and maintain an up-to-date database of community resources to enhance the support available to members. Communicate with practitioners, home- and community-based service providers and other healthcare facilities. How you will collaborate on the team Translate your experience in case management, patient advocacy, and/or care navigation to inform improvements to the Care Advocate and member experience. Partner with your manager to improve existing Care Advocate team standard operating procedures (SOPs), develop new SOP content, and update workflows to empower the Care Advocate team to more effectively address member needs. Develop onboarding process and training materials for future Care Advocates. As the Care Advocate team grows, act as the primary touchpoint for questions from Care Advocates about how to support members. Implement pilot projects or process improvements designed to improve and expand how we serve members. Represent Papa Community at in-person events or outreach opportunities to build awareness and foster relationships with community-based organizations. Skills we look for: Outstanding communication and interpersonal skills, with an ability to build trust with members and de-escalate tensions to find satisfactory resolutions. Exceptional organizational skills and self-directed time management: You can balance multiple projects, keep track of different deadlines, and effectively context switch as needs shift throughout the day. Strong detail-orientation: You take clear and concise notes, meticulously track member activities in the care management platform, and ensure all components of the care delivery workflow is followed with the appropriate timing. Ability to multitask: You can conduct research and speak on the phone while simultaneously operating several applications. Ability to quickly research and analyze previous member interactions, live conversations, and internal data. Critical thinking and problem-solving abilities to support the unique needs of each member, and think about how to systemize hands-on learnings. Proactive and comfortable in a fast-paced environment without direct supervision, leveraging a solutions-oriented mindset to tackle ambiguous problems and strong judgment of when to escalate to your manager. Ability and willingness to adapt to changing work environments. You understand that rapid changes to the business, strategy, organization, and priorities is par for the course of an early stage startup. Highly tech-savvy and can rapidly learn different care management systems and communications platforms. Desire to coach future Care Advocates and spend time on their professional development. Growth-mindset to continuously improve and openly receive feedback. What you bring: Active unrestricted licensure in good standing as a LCSW or RN in Florida is required, and willingness to obtain licenses in additional states as needed. For RNs, must have a Bachelor of Science Degree in Nursing from an accredited nursing school. Minimum 4 years of experience in case management, care navigation, and patient advocacy. Minimum 2 years of supervisory or leadership experience in a healthcare environment. Extensive knowledge of community-based resources and social service programs. Excitement for being in a fast-paced, high-growth and feedback-oriented environment. Access to a quiet, HIPAA-compliant space to ensure member privacy with hardwired (Ethernet) network connection that is a distraction-free environment during working hours. Experience working in community health settings, primary care settings, FQHCs or home health settings is highly valued. Understanding of Medicare and Medicaid coverage, and familiarity with applicable codes are preferred. High proficiency in Spanish is preferred. Location Remote (Florida residents only, due to region-specific needs and familiarity with local resources, services, and providers) Benefits: Medical, dental and vision insurances HSA/FSA 401(k) plan with a match up to 4% Parental leave and PTO About Papa's culture: Papa's culture is people first. While we have an incredible team of hard-working Papa people, at the end of the day, our company is really about community - and we celebrate that among our employees. We encourage everyone to bring their whole authentic selves to work. To be transparent. To be non-hierarchical. And, above all, to be a really good person. We see ourselves as a place where every Papa employee feels they belong, a place where careers flourish, a place that brings back purpose and joy to work, a culture where visionaries/entrepreneurs are developed. Papa is an equal opportunity employer. We proudly support the ParityPledge for gender and racial parity at the highest levels of business.

People with disabilities, people of color, people in all protected classes, and formerly incarcerated people are encouraged to apply. Make a difference! We fight for the rights of people that have disabilities.... JOIN US! Equitable and Inclusive Hiring at Disability Rights California (DRC) At Disability Rights California (DRC), we are committed to creating an equitable, accessible, and inclusive experience for all applicants. Below, we've outlined important details to ensure you feel fully supported throughout the hiring process. Examples of reasonable accommodations include: American Sign Language (ASL) interpretation Alternative formats for interview materials (e.g., large print, Braille, digital files) Interview questions provided prior to the interview Extended interview time A quiet or distraction-free interview setting Adjustments to the interview format for accessibility (e.g., pinning participants,) Assistance with reading or note-taking during interviews If you require an accommodation due to a disability to complete this application OR you are experiencing issues submitting your application and accompanying materials, please e-mail: talent@disabilityrightsca.org . Please note resume and cover letter are required. Incomplete applications will not be considered. People with disabilities, people of color, people in all protected classes, and formerly incarcerated people are encouraged to apply. Make a difference! We fight for the rights of people that have disabilities.... JOIN US! LOCATION: 12501 Imperial Highway, Norwalk, California (HARBOR REGIONAL CENTER), eligible for hybrid schedule with minimum of 2 days/week in office EMPLOYMENT STATUS: Non-exempt; Regular; Full time (37.5 hrs). SALARY RANGE: $50,000 - $61,875 annually (Band 3D) As part of our commitment to internal equity, salary offers are determined through a structured analysis that considers each candidate's relevant education and years of substantially similar experience for the position. We review the candidate's resume to assess relevant experience in relation to current employees in comparable roles. This process ensures our compensation decisions are fair, consistent, and aligned with organizational equity standards. EXCELLENT BENEFITS Our benefits include a generous 8% 401k Match. We offer Health Insurance (HMO Base and Buy Up Plans, A PPO for Employees outside of the HMO area), dental, vision, basic life insurance, long-term disability insurance and flexible spending accounts (medical, dependent care and commuter). Additionally, we offer paid vacation, paid wellness time and eighteen paid holidays (including the last week in December) plus more. We are a Public Service Loan Forgiveness (PSLF) - eligible employer. APPLICATION DEADLINE: Open until filled. Applications should be received by January 2, 2026 to be considered for the first round of interviews. Resume and cover letter are reviewed and required. Incomplete applications will not be considered. WHO WE ARE Disability Rights California (DRC) defends, advances, and strengthens the rights and opportunities of people with disabilities. DRC works for a world where all disabled people have power and are treated with dignity and respect. In this world, people with disabilities are supported, valued, included in their communities, afforded the same opportunities as people without disabilities, and make their own decisions. DRC values all forms of human diversity. We are committed to a culture of belonging where all people are welcome. In order to be effective advocates for all people with disabilities, we must address discrimination in all its forms, including the unique challenges faced by people who experience the intersection of multiple systems of discrimination. OFFICE OF CLIENTS' RIGHTS ADVOCACY DRC has a contract with the Department of Developmental Services (DDS), State of California, to provide Clients' Rights Advocacy services for clients of each of the 21 regional centers located statewide. That contract funds the Assistant Clients' Rights Advocate (ACRA) position. We are a team of zealous advocates and disability generalists who are building a culture of teamwork and working for a world where all disabled people have power, are treated with dignity and respect, and make their own decisions. PURPOSE OF THE JOB The ACRA assists and advocates for people with developmental disabilities who are regional center clients, including people who reside in state developmental centers and community facilities. The ACRA is primarily responsible for clerical and administrative support for the office, which provides information, advice, and representation on a wide range of legal topics impacting people who receive regional center services. Examples are special education, Social Security, IHSS, healthcare and insurance, and living in the community. The ACRA works under the direct supervision of a clients' rights advocate and in collaboration with other OCRA advocates and attorneys in their advocacy and outreach efforts. This position is in a location convenient to the regional center and is eligible for a hybrid schedule, working both remotely and in-office. Currently, the office is located at 12501 Imperial Highway, Norwalk, California. The ACRA may work remotely up to three days per week. JOB RESPONSIBILITIES Essential functions are the job responsibilities an employee must be able to perform, with or without reasonable accommodation. ACRA essential functions include: Support and Advocacy - 85% · Work in-person in DRC's Norwalk office a minimum of two days per week, in collaboration with OCRA's Harbor Regional Center team. · Greet callers and provide initial response to requests for help. · Coordinate meetings and conference calls. · Process incoming and outgoing mail. · Apply screening guidelines to identify problems and determine appropriateness of advocacy services. · Provide information and referral to individuals who do not qualify for representation or services. · Process requests for materials and publications. · Assist in client and caller interviews. · Use electronic case management software to create case files, including recording required demographic data, and to maintain accurate and timely case information. · Collect data and generate reports. · Assemble evidence packets for use in administrative hearings and other proceedings. Outreach / Training - 15% · Develop and update community referral information. · Strengthen and build relationships with local community-based organizations. · Assist in scheduling, organizing, and conducting training activities, and developing and producing educational materials. · Assist in the development and implementation of an outreach plan, including targeted outreach to traditionally underserved communities. Other Duties · Perform other duties as assigned. Requirements MINIMUM QUALIFICATIONS EDUCATION AND EXPERIENCE: (Applicants MUST meet EACH of the minimum qualifications to be considered for an interview.) · High school diploma or general education degree (GED); plus 1 - 2 years related experience or training. · Able to communicate fluently and write effectively in Spanish, including the ability to interpret and translate. PREFERRED QUALIFICATIONS · Associate degree in a related field from a two-year college or technical school, OR Bachelor's degree in a related field from a four-year college or university, OR equivalent combination of experience and training. · Knowledge of statewide resources available to people with developmental disabilities. · Experience reviewing medical or educational records. · Contacts with disability organizations and/or within disability communities. · Experience with or extensive contacts in ethnic or language distinct communities. · Experience providing training to a diverse range of people. · Life experience as a person with a disability or direct experience as a caregiver of a person with a disability. · Proficiency with Windows-based computer applications including Microsoft Office and case management software. · Demonstrated experience and ability to work effectively with a variety of organizations and individuals with diverse perspectives, including people with disabilities, administrators, advocacy groups, and the public, and to maintain confidentiality in all matters. BILINGUAL ABILITY Can understand the main ideas of complex text on both concrete and abstract topics, including technical discussions in his/her field of specialization. Can interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible without strain for either party. Can produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue giving the advantages and disadvantages of various options. Can write clear, detailed texts on a variety of subjects related to his/her field of interest, synthesizing, and evaluating information and arguments. TRAVEL REQUIREMENTS Occasional travel required. Ability to travel occasionally for activities such as out-of-town meetings, team meetings, training, or outreach activities up to 10% of the time. More travel may be required to meet program or contract requirements. WORKING CONDITIONS The following describes general working conditions and requirements of the job, which can be performed with or without disability-related reasonable accommodations. · Duties are performed in office and home environments and the field in a wide range of settings, including courthouses, congregate care or other institutional settings, and community agencies. · Duties frequently require sitting and communicating with others. · Must be able to transport oneself to work-related meetings, hearings, facilities, and settings where clients live. Salary Description $50,000 - $61,875 annually (Band 3D)

NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you'll find NEXT. Since 2016, we've helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We're backed by industry leaders in insurance and tech, and we still have room to grow - that's where you come in. Every claim tells a story - and you know how to uncover the truth behind it. With sharp investigative skills and clear, compassionate communication, you guide small business owners through moments that matter. If you can connect the dots and connect with people, this role is made for you. What You'll Do: Investigate, evaluate, and resolve General Liability Bodily Injury, Property Damage, as well as Professional Liability claims, both with and without attorney involvement. Analyze coverage, liability, and damages based on policy terms, claim reports, statutes, and case law to determine appropriate claim handling. Communicate effectively with policyholders, claimants, and witnesses to gather information, provide updates, and guide the claims process. Identify and refer potentially fraudulent claims to SIU and pursue third-party subrogation opportunities where applicable. Ensure compliance with all relevant statutory and regulatory requirements across jurisdictions. Demonstrate strong customer service skills with empathy, clear communication, and a focus on resolution. What We Need: 4+ years experience handling liability claims involving bodily injury, including coverage analysis, investigation, and compliance-focused claims handling. Demonstrated history of thorough Injury Evaluation and Negotiation Skills Strong written and oral communication skills required as well as strong interpersonal, analytical, investigative, and negotiation skills. Candidates must have, or be able to promptly obtain a Texas Independent Adjuster License Unstoppable Qualities: Natural Curiosity Paired with Relentless Follow-Through Calm Under Pressure with a Talent for Diffusing Tension Note on Fraudulent Recruiting We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Next Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @ nextinsurance.com . Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website ( ******************************************* ), or you can contact your local law enforcement agency. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training. NEXT employees are eligible for our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more. US annual base salary range for this full-time position:$75,000-$105,000 USD Don't meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Oxford Risk Management Group, LLC was founded in 2010 and continues to provide the highest caliber of captive insurance in the nation. We excel in offering various claims services tailored to Enterprise Risk Management and Limited Lines Captive programs. The Claim Advocate position is the liaison between our Captive participants, brokers, and Third-Party Administrators regarding all related claim matters. Claim Advocates take a proactive approach to advocate on behalf of the Captive for the best possible claim outcome and employ their best efforts to ensure that the captive's interests are protected by insurance policies placed with one of ORMG's fronting carriers. Your Impact : Manage a portfolio of captive insurance accounts with premiums less than $8,000,000 combined. Oversee all claim-related processes, which include assessing applicable coverage, facilitating investigations, determining liability, participating in litigation, reserving, and settlements. Provide comprehensive oversight and support to Third-Party Administrators (TPAs) to ensure effective claims management. Act as a liaison between the captive insurance entity and the TPA to address coverage issues and facilitate resolutions, including conducting internal discussions as needed. Advocate proactively for captives in all facets of claims management to ensure optimal outcomes. Conduct needs assessments to establish effective reporting procedures and enhance claim handling services. Deliver technical expertise to address inquiries from captives regarding claim-related matters. Collaborate with cross-functional departments to ensure clear communication and efficient operations, offering technical support to other operational teams. Maintain awareness of TPA agreements, pricing structures, and service guidelines to ensure compliance and quality of service, including-but not limited to-cash calls, pricing issues, loss run errors, or filing and pursuing E&O claims with TPAs. Review and disseminate communications to adjusters, captive members, and brokers, ensuring all parties are informed. Address and mediate questions or concerns from insured parties, adjusters, and brokers to resolve disputes effectively. Engage in claim reviews, stewardship meetings, and claim committee discussions. Perform quarterly audits per captive, with a minimum of three. Notify and take the necessary action with TPAs. Successful Candidate Will Have Associate degree or relevant experience. Insurance & Captive insurance knowledge and designations are a plus. Liability experience of 5 plus years with a strong desire to learn. Excellent verbal and written communication skills. Ability to display confidence in the approach to resolving matters. Works enthusiastically with others to achieve business goals. Exceptional in multi-tasking and organizational skills. At Risk Strategies Company, base pay is one part of our total compensation package, which also includes a comprehensive suite of benefits, including medical, dental, vision, disability, life, and retirement savings, The total compensation for a position may also include other elements dependent on the position offered. The expected base pay range for this position is between $ 64,800.00-90,000.00 The actual base pay offered may vary depending on multiple individualized factors, including geographical location, education, job-related knowledge, skills, and experience. Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: ******************************** Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.

At Horace Mann, we're a purpose-driven company passionate about serving educators and the communities that support them. As a Retirement Advocate, you'll play a vital role in helping educators achieve financial security and peace of mind for the future. In this role you'll process new business transactions, ensure accuracy and compliance, and provide high-quality support to our field sales teams and policyholders. You'll work in a collaborative environment that values innovation, continuous learning, and professional growth. If you're motivated by helping others, enjoy problem-solving, and are ready to make a difference in a mission-based organization, we'd love to hear from you. Key Responsibilities Process Annuity new business and in-force transactions accurately and efficiently. Achieve or exceed established service standards, productivity, and quality goals. Review applications to ensure all information is received “In Good Order”, identifying and correcting any discrepancies. Collaborate and communicate effectively with the field sales team via phone or email to obtain required information. Gain a comprehensive understanding of Annuity operations, including ACH transactions, allocation changes, withdrawals, surrenders, and related processes. Identify and recommend process improvements to enhance service delivery and operational efficiency. Work as part of a flexible, cross-functional team to maintain workflow efficiency and operational excellence. Qualifications & Experience High School Diploma or equivalent required; 1-2 years of college preferred. 1-2 years of experience in retirement services operations or the financial services industry. FINRA Series 6/63 licensure strongly preferred. Strong knowledge of retirement products, IRS tax regulations, and FINRA/SEC requirements related to annuities and retirement plans. Exceptional communication and analytical skills, with a strong commitment to accuracy and service. Above-average math and accounting proficiency. Prior call center or customer service experience preferred. Commitment to ongoing learning - participation in continuing education and LOMA coursework (ACS designation) encouraged. Flexibility to work overtime or adjust schedules as business needs require. Pay Range: $17.16 - $25.38 Salary is commensurate to experience, location, etc. #APP Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets. We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status For applicants that are California residents, please review our California Consumer Privacy Notice All applicants should review our Horace Mann Privacy Policy

Who We Are The Northland Catholic Community Foundation has a bold vision to advance the lives and the mission of Jesus Christ. Our mission is to accompany individuals to grow deeper in love with Christ and the Church by inviting them to invest God's gifts in gratitude and joy. Northland Catholic Community Foundation invests God's gifts in a uniquely Catholic way, stewards those gifts for eternity, creates donor-directed relationships based on trust and builds a legacy that is sustainable and fruitful. What You Will love You will love working from home and managing relationships for a group of assigned donors resulting in current gifts and future estate gifts as designated by the donor. You will advocate for donors while discovering, cultivating, inviting, and stewarding gifts. You will be supervised, advised, coached, and mentored by the NCCF Executive Director. The successful candidate must be willing to exercise servant leadership, make mistakes, ask forgiveness, grow with team members, and change people's lives with Christ for generations through donor-directed giving. What You Will Do · Multiply - disciples who grow in their understanding and experience of living a Christian stewardship way of life - seeing all as a gift from God and responding by sharing God's gifts with gratitude and joy. · Collaborate - with a growing team and in partnership with parishioners, pastors, principals, parish councils, and diocesan leaders. · Advocate & Manage - all aspects of individual donor relationships. Through personal contact you will inform, engage and cultivate current and prospective major and planned gift prospects in the Diocese of Crookston and the greater Catholic Church. · Solicit - single and multi-year current gifts and develop relationships that result in charitable estate gifts as directed by the donor for the missions and ministries they desire to bless. · Communicate & Manage - regional annual, stewardship, capital, and endowment appeals via all channels, ensuring internal and external communications are proactive, faith-filled, fruitful and unitive. · Research - Conduct appropriate and ethical research to identify and qualify prospective donors. What You'll Need The Gift Planning Advocate will have strong written and verbal communication skills. You will have a willingness to be coached and maintain a “whatever it takes” mentality combined with a “no task is too big or too small” attitude to succeed in this role. As part of a growing team, you need to be generous, joyful, celebrate success, take the initiative, work hard, collaborate and rest well. The successful candidate will love people and the mission of the Church, especially local missions and ministries, and bringing the best out of others. The position consists of managing a five-day schedule, offering availability outside of regular business hours when necessary, including some weekends and evenings. As A Gift Planning Advocate You Must: - Live stewardship as a way of life and grow in extraordinary generosity. - Be open to personal, professional, and spiritual growth. - Maintain an exceptional level of authenticity and confidentiality. - Be able to laugh at self and be magnanimous, vulnerable, curious, and tenacious. - Affirm and encourage others. - Possess proactive organizational time management skills. - Have engaging communication and interpersonal skills. - Aspire to master Microsoft Products and other necessary technologies. - Be flexible and travel when necessary. Your Benefits This is a regional work-from-home position. Single and family health insurance available with HSA and FSA options; Single or family dental options; Vacation, sick, holiday, holy day, bereavement, and retreat days; Employer-paid life and long-term disability insurance; Employer-paid retirement and optional 403(b) plan. To Apply: Prayerfully consider your future and submit a cover letter and resume with references to Joe Lichty at Northland Catholic Community Foundation via *********************. The position is open until filled. Work schedule Monday to Friday Benefits Paid time off Health insurance Dental insurance Life insurance 401(k) Mileage reimbursement

We're thrilled that you are interested in joining us here at the Amynta Group! A Claims Advocate III is an experienced worker's compensation technician who can work independently with minor supervision. This position is assigned special projects, serves as a mentor to less experienced associates, assists with training and development, may present educational topics, may serve as a Team Lead if needed, may do agency visit, claims reviews etc. Complexity of Duties: Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Duties include Handling all various aspects of moderate to complex workers' compensation claims. The Claims Advocate III has a reserve and settlement authority based on Leadership recommendations. Leadership Received: Needs minimal direction. Works from policies and general objectives with functional guidance; seeks guidance on unusual cases or above authority levels. Knowledge, Skills, Abilities: Manages moderate to complex claims. Strong analytical and problem-solving skills. Ability to communicate all of the claim's aspects in a clear and concise manner to business partners. Strong organizational and time management skills. Strong presentations skills preferred. Essential Functions: Conduct three-point contacts. Determine compensability. Issue workers' compensation benefits. Develop plans of action to resolution, coordinate return to work efforts and approved medical payments. Investigates Subrogation and negotiate limited settlements within authority level. Maintains contact with policyholders and injured workers. Ensure claims files are appropriately documented. Completes and files appropriate FROI and SROI's as required by individual State Workers' Compensation Statute and EDI reporting regulations. Manages claims in accordance with AWCS best practices. Employs appropriate claims management techniques and direct intervention (referrals for nurse case management, independent medical examinations, utilization review) to manage each claim. Makes decisions within delegated authority. Have solid understanding of all legislative requirements and can take direction to meet those requirements in a prudent business manner. Evaluate files for settlement. Negotiate settlements. Manages litigation process. Maintains a license for all states and products serviced as required. Comply with all quality control standards set by the company for the handling of claims. Comply with all procedures set forth by the company for performing the job as it relates to the various components of claim administrative services. Manages litigated claims in accordance to Best Practices. Obtains appropriate litigation budgets and develops appropriate plans of actions. Makes decisions within delegated authority. Reviews files for Medicare reporting. Maintains Reinsurance Reporting updated. Education: Four- year college degree preferred. Adjuster license and/or certifications preferred. Experience: Typically requires a minimum five plus years of related experience. Physical Requirements: Works in an office or virtual work environment using a computer for a significant portion of the workday. The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.

Compensation: $147,500 - $199,500 About the Mission We're building world-class software security tools and making them accessible to everyone. This means creating program-analysis solutions that are open, easy to adopt, powerful, and fast-while fostering a team that cares deeply about both security and great developer experiences. We value honesty, respect, and a diverse community of builders. Our work is used as a critical safeguard by leading engineering teams. About the Role This role sits at the intersection of application security, developer enablement, community building, and technical advocacy. As a Security Advocate, you will help teams understand secure coding, guide them through impactful product onboarding experiences, and inspire community champions who can amplify best practices at scale. You'll combine technical credibility with education, content creation, and hands-on engagement. The role is remote-friendly with periodic travel. Formal pedigree is far less important than curiosity, technical depth, and a passion for learning-so apply even if you don't match every requirement. What You'll Do Security Research & Thought Leadership Partner with security researchers to explore emerging vulnerability trends and convert complex findings into clear, actionable insights. Publish original research, proof-of-concepts, and in-depth analysis for both security and developer audiences. Build credibility as a trusted security voice through continuous investigation and knowledge-sharing. Content Creation Communicate security issues and solutions through compelling narratives, demos, and real-world examples. Address education gaps across developer and security communities. Produce impactful content: conference talks, technical blogs, video walkthroughs, tutorials, and short-form engagement across forums and social channels. Community Building & Advocacy Engage authentically with practitioners across AppSec, DevSecOps, and software engineering communities. Lead workshops, training sessions, and hands-on labs that demonstrate practical vulnerabilities and remediation techniques. Build relationships with industry influencers and collaborate to expand reach. Share best practices cross-functionally to empower internal teams. Product Feedback & User Insights Represent the voice of the user-surfacing pain points, unmet needs, and opportunities for improvement. Partner with engineering and product teams on beta testing and UX feedback, helping shape future capabilities. You're a Strong Fit If You Have Technical Security Expertise 8+ years of hands-on experience identifying and remediating vulnerabilities across web apps, cloud environments, and APIs. Demonstrated security research contributions (e.g., CVEs, advisories, published write-ups). Deep understanding of OWASP Top 10, secure coding, common vulnerability classes, and modern AppSec testing methodologies (SAST, DAST, IAST). Software Development & Tooling Strong programming skills in multiple languages (e.g., Python, JavaScript, Java, Go). Familiarity with CI/CD pipelines, containers, infrastructure-as-code, cloud platforms, and modern developer workflows. Experience leveraging or experimenting with generative AI in engineering/security workflows. Communication & Advocacy Skills Ability to explain highly technical concepts in clear, accessible terms tied to business or user impact. Strong written and verbal communication, with a portfolio of technical content. Public-speaking experience at conferences, meetups, or other technical events. Community-building experience-online engagement, organizing groups, or contributing to developer/security ecosystems. Comfort engaging everyone from interns to CTOs with empathy and clarity. Prior experience in developer relations, advocacy, evangelism, or similar public-facing roles is a plus.

Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health About the Role As a Healthcare Recruiter focused on Registered Nurses, you'll play a defining role in shaping the future of our Healthcare Advocate Team. Reporting to the Head of Advocate Recruiting, you'll drive a high-volume, high-quality recruiting process end-to-end. You'll be trusted to move fast, think independently, and fill crucial roles with urgency and precision. We hold our Advocate Recruiting team to high standards, and we're constantly pushing each other to new heights. You will do some of the best work of your life here. This opportunity is for the hungry, the ambitious, the curious, and those who don't shy away from feedback. If you... Are a talented Recruiter who consistently delivers the highest quality work on timelines that would be unrealistic for most. Get a rush from closing a candidate and are immediately ready to move on to the next one. Enjoy taking ownership and are stifled by large organizations and red tape. Are energized taking 70 candidate calls a week and only regret not fitting more on your schedule. Take pride in your vision, execution and communication skills, and you absorb feedback exceptionally well. ...then you're exactly who we're looking for! Solace isn't a place to coast. We're here to redefine healthcare-and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We're intense, and we like it that way. About Solace Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions-and get better outcomes. We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly. Solace isn't a place to coast. We're here to redefine healthcare-and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We're intense, and we like it that way. Read more in our Wall Street Journal funding announcement here . What You'll Do Own RN recruiting from end to end. From first touch to first day. Act as a full-cycle operator, not a task-taker. You'll set strategy, build process, and deliver results at startup speed. Review, Screen, and Close top-tier nurse candidates, sometimes on tight timelines, always with care. Protect and scale the Solace culture by treating every hiring decision as a culture-defining act. Uphold clarity, urgency, and excellence at every step of the recruiting lifecycle. What You Bring to the Table 3+ years of full-cycle recruiting experience (Registered Nurse, Healthcare or Clinical Domains preferred but not required). Proven ability to thrive in fast-paced, ambiguous, early-stage environments. Exceptional sourcing, reviewing, interviewing, and closing skills with results to show for it. A bias toward action and execution. You get nervous if you're not talking to candidates or driving operational change. Experience with Ashby or any similar modern ATS platforms. A track record of helping build recruiting operations or candidate experience systems from scratch. A winning mentality that isn't intimidated by volume or velocity. You take pride in your accomplishments. A strong alignment with Solace's mission and values. You like knowing that the end result of your efforts has a positive impact in this world. Self-Discipline and Self-Direction. You don't wait to be told what to do. You go until you're told otherwise. You're no stranger to hard work. It's great to work smarter, but you understand that sometimes the only solution is to roll your sleeves up and get to work. Who We Are We are a team of ambitious individuals who are passionate about putting healthcare back into the hands of patients. At Solace, you will have a steep learning curve and an unparalleled opportunity to contribute to one of the fastest-growing healthcare startups in the U.S. The work you do here will have a noticeable and direct impact on the development of the company. Applicants must be based in the United States. Up for the Challenge? We look forward to meeting you. Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.

At Businessolver you have opportunities for individual development through our common language: Respond Readily. Trust through transparency. Assume positive intent. Be real. Live a growth attitude. Embrace the reverse golden rule. We are seeking a full-time Senior Member Advocate to support our clients by taking phone calls regarding spending account enrollment and participation. This is a meaningful role in which you can take pride in knowing that at the other end of our technology is a person, a family member, or a loved one that needs your support. The Gig: * Provides outstanding support to inbound callers regarding Health Spending Account, COBRA, Retiree or Exchange inquiries and requests. * Assists with enrollment related to Health Spending Account, COBRA, Retiree or Exchange programs * Answer inbound calls professionally, with high energy and a positive attitude and a little charm. * Respond accurately and thoroughly to caller inquiries and document call details accordingly. * Ensure compliance in all areas of processing, completing all transactions timely and accurately. * Take accountability for the entire process from receipt of work to resolution. * The ability to jump in and help. This is a "roll up your sleeves" position, and you will need to understand our business, our client's business, and processes so you can help others effectively do their jobs. * Work under general supervision following established procedures. * Must be available for a full-time shift between 7am and 7pm CT What You Need to Make the Cut: * 3+ years' experience with Health Spending Account, COBRA, Retiree or Exchange is required and non-negotiable. * 5+ years' experience with Health Spending Account, COBRA, Retiree or Exchange is ideal. * Strong customer-centric mindset. * Comfort level with technology - we are a technology company! * Ability to diagnose and own technology issues. * Embracing new technology as it is integrated into the organization. * Strong people skills to find success in every opportunity. * Exceptional phone etiquette and communication skills. * Team player mentality, someone who strives for excellence. The pay range for this position is $20.00 to $23.00 dollars per hour (pay to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data). Equal Opportunity at Businessolver: Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Interested? Great, we look forward to reviewing your application. You will receive an auto-reply confirming that we've received your application, and you will hear from us again after we've reviewed your application and assessed whether or not to move you forward in our recruiting process. If you do decide to apply, please know that every complete application will be carefully reviewed. Seriously! We know it is a time commitment to prepare an application. We will respect that effort by thoughtfully reviewing every single complete application and we are truly grateful for your interest.

The Pharmacy Patient Advocate supports the enrollment process and patients in accessing coverage for their prescribed medications through inbound and outbound telephone support, as well as administrative functions. Pay Range: $17.00 - $24.00 based on experience and qualifications Current current work schedules based on EST: 8:30 AM - 5:00 PM 9:00 AM - 5:30 PM 10:00 AM - 6:30 PM 11:30 AM - 8:00 PM Responsibilities Review and process patients' enrollment forms to the Patient Assistance Program (PAP) Assist patients on the phone with PAP program enrollment by verifying the pre-screening and qualifying tasks. Notify patients and healthcare providers of approvals, denials, and any next steps needed to continue the enrollment process Schedule treatments to be sent to the patient or patient's healthcare provider Support inbound and outbound phone lines for the PAP program Communicate daily with patient/authorized representatives on eligibility based on PAP criteria and healthcare providers to manage expectations. Contact patient/authorized representative to determine supplementary information needed to enroll into the manufacturer's PAP program. Prioritize workload to ensure patients' enrollments are processed within specified timeframe Explain the PAP program and services to patients, authorized representatives, healthcare providers and physician office staff. Respond to program inquiries from patients, authorized representatives, healthcare providers, patient advocates, and caregivers. Report adverse events/product complaint inquires received in accordance with standard operating procedures and current good manufacturer practices. Execute day-to-day operations specific to the assigned program(s). Always maintain patient confidentiality. The above duties are meant to be representative of the position and not all inclusive. Qualifications MINIMUM JOB REQUIREMENTS: High school diploma or equivalent Kentucky Pharmacy Technician Registration Kentucky requires a licensed pharmacy technician to be over the age of 18. Two (2) years of work experience in customer service or customer focused healthcare role One (1) year of work experience in a HUB service or call center environment. Strong attention to detail and accuracy in data entry Experience with insurance and benefit investigations; knowledge of U.S. Private and Government payers Must have proven ability to provide consistently high-quality of service PREFERRED EDUCATION AND EXPERIENCE: Education: Associate degree or completion of technical school training in healthcare, pharmacy or a related field Experience: Two (2) years of work experience in pharmacy, managed care, Medicaid and/or Medicare organizations, pharmaceutical and/or biotech manufacturer, insurance, medical office, or related field Experience with HIPAA regulations and privacy standards Certifications: National Pharmacy Certification (PTCB, ExCPT) preferred Language Skills: Bilingual proficiency in English and Spanish strongly preferred Prior experience in patient assistance programs and/or benefit verification processes KNOWLEDGE, SKILLS & ABILITIES: Demonstrated empathy and compassion Excellent verbal and written communication skills Excellent organization skills and detail oriented Balance multiple priorities to meet expected response deadlines Adaptable, flexible and readily adjust to changing situations Ability to work independently and as a member of a team Ability to comprehend and apply basic math principles Ability to apply logical thinking when evaluating practical problems Ability to present information and respond to questions from stakeholders Ability to interact with a diverse group Ability to listen and demonstrate a high degree of empathy Demonstrated computer skills includes Microsoft Word, Excel, and Outlook Display tact and diplomacy in response to unfavorable or negative situations Demonstrated sensitivity and understanding when speaking with patients Demonstrated passion for speaking with people in an outgoing way PHYSICAL REQUIREMENTS: Location of job activities Remote, Hybrid or onsite; geographic location Extensive manual dexterity (keyboarding, mouse, phone) Constant use of phone for communication Noise and/or vibrations exposure Frequently reach (overhead), handle, and feel with hands and arms Sit for prolonged periods of time Occasionally stoop, kneel, and crouch Occasionally lift, carry, and move up to 25 pounds Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Pharmacy Patient Advocate supports the enrollment process and patients in accessing coverage for their prescribed medications through inbound and outbound telephone support, as well as administrative functions. Pay Range: $17.00 - $24.00 based on experience and qualifications Current current work schedules based on EST: 8:30 AM - 5:00 PM 9:00 AM - 5:30 PM 10:00 AM - 6:30 PM 11:30 AM - 8:00 PM Responsibilities Review and process patients' enrollment forms to the Patient Assistance Program (PAP) Assist patients on the phone with PAP program enrollment by verifying the pre-screening and qualifying tasks. Notify patients and healthcare providers of approvals, denials, and any next steps needed to continue the enrollment process Schedule treatments to be sent to the patient or patient's healthcare provider Support inbound and outbound phone lines for the PAP program Communicate daily with patient/authorized representatives on eligibility based on PAP criteria and healthcare providers to manage expectations. Contact patient/authorized representative to determine supplementary information needed to enroll into the manufacturer's PAP program. Prioritize workload to ensure patients' enrollments are processed within specified timeframe Explain the PAP program and services to patients, authorized representatives, healthcare providers and physician office staff. Respond to program inquiries from patients, authorized representatives, healthcare providers, patient advocates, and caregivers. Report adverse events/product complaint inquires received in accordance with standard operating procedures and current good manufacturer practices. Execute day-to-day operations specific to the assigned program(s). Always maintain patient confidentiality. The above duties are meant to be representative of the position and not all inclusive. Qualifications MINIMUM JOB REQUIREMENTS: High school diploma or equivalent Kentucky Pharmacy Technician Registration Kentucky requires a licensed pharmacy technician to be over the age of 18. Two (2) years of work experience in customer service or customer focused healthcare role One (1) year of work experience in a HUB service or call center environment. Strong attention to detail and accuracy in data entry Experience with insurance and benefit investigations; knowledge of U.S. Private and Government payers Must have proven ability to provide consistently high-quality of service PREFERRED EDUCATION AND EXPERIENCE: Education: Associate degree or completion of technical school training in healthcare, pharmacy or a related field Experience: Two (2) years of work experience in pharmacy, managed care, Medicaid and/or Medicare organizations, pharmaceutical and/or biotech manufacturer, insurance, medical office, or related field Experience with HIPAA regulations and privacy standards Certifications: National Pharmacy Certification (PTCB, ExCPT) preferred Language Skills: Bilingual proficiency in English and Spanish strongly preferred Prior experience in patient assistance programs and/or benefit verification processes KNOWLEDGE, SKILLS & ABILITIES: Demonstrated empathy and compassion Excellent verbal and written communication skills Excellent organization skills and detail oriented Balance multiple priorities to meet expected response deadlines Adaptable, flexible and readily adjust to changing situations Ability to work independently and as a member of a team Ability to comprehend and apply basic math principles Ability to apply logical thinking when evaluating practical problems Ability to present information and respond to questions from stakeholders Ability to interact with a diverse group Ability to listen and demonstrate a high degree of empathy Demonstrated computer skills includes Microsoft Word, Excel, and Outlook Display tact and diplomacy in response to unfavorable or negative situations Demonstrated sensitivity and understanding when speaking with patients Demonstrated passion for speaking with people in an outgoing way PHYSICAL REQUIREMENTS: Location of job activities Remote, Hybrid or onsite; geographic location Extensive manual dexterity (keyboarding, mouse, phone) Constant use of phone for communication Noise and/or vibrations exposure Frequently reach (overhead), handle, and feel with hands and arms Sit for prolonged periods of time Occasionally stoop, kneel, and crouch Occasionally lift, carry, and move up to 25 pounds Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Bilingual Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is Hybrid working remotely and onsite at our office in Orange, CA, with a Monday-Friday schedule from 8:00 AM to 4:30 PM. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Bilingual Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. This position is responsible for working as the liaison between the patient in need, the hospital facility and government agencies, proficiently and effectively communicating in English and Spanish. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked. * Provide exceptional customer service at all times. * Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Request home visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * All other duties as assigned Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * High School Diploma or GED preferred, except when required by our client. * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals utilizing fluent Spanish and English. * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Ability to multitask * Ability to function in a fast-paced environment Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer

Ideal Software Systems, an innovator in business management systems for over 30 years, is looking for a motivated person to join its growing team. This individual is crucial in maintaining strong relationships with our current customers by ensuring any issues they are experiencing with our software are being resolved along with providing updates and feedback to customers during the resolution process. The perfect candidate will play an integral role in the company's Financial Services Division to expedite various internal processes and projects as well as general reception and administrative duties. For the right candidate, these positions can grow into additional advances for applicants with strong computer knowledge and/or technical computer skills. This is a full-time, non-remote position at present. NOTE: Please be sure to submit a professional cover letter for this position as a statement of your ability to create professional correspondence with a customer. A synopsis of why you feel you are a perfect fit for this position is what we are looking for in your cover letter. The purpose of the Client Communications Advocate (aka Client Advocate) position is to provide an ally or advocate to our customers who will actively facilitate the communication between the customer, support, development, administration, and sales in order to keep each of the processes that the Client Advocate is responsible for running smoothly and efficiently. Your job duties: Provide complete and timely feedback for all work, including but not limited to call logs, checklists, client correspondence, and escalation of any issue Field incoming calls from clients and facilitate getting answers to any questions they may have, which may require investigating and/ or internal assistance from other employees Assist with keeping visibility high, particularly for any issues escalated to our Analysts and Development team Monitor and track projects and tickets in an issue tracking system, making sure none are forgotten, and all are resolved in a timely manner Internally communicate with several other departments to further assist in ensuring projects and issues are completed Cover breaks for the support assistant, who answers phone calls and responds to emails from our clients Other responsibilities as assigned What you'll need: Minimum 2 years of technical and/or customer service experience Experience in Computer Science, Databases, IT, Networks, or Business Information Systems Intermediate to advanced experience with Microsoft Excel and Word Basic knowledge of database structure, remote access (VPN/RDP), and networks, with the ability to increase this knowledge Experience in a fast-moving environment Strong communication skills Strong time management, organization, and decision-making skills Typing speed: Minimum of 50 words per minute (Typing test WILL be administered) Qualified Individual Will Have: Outstanding customer service skills Experience in a fast-moving environment Strong communication skills Strong time management, organization, and decision-making skills Strong skills in Microsoft Office. (Excel, Word, Access, etc.) Strong skills in Google Applications (Google Docs, Gmail, Calendar, etc.) Knowledge and use of Microsoft Windows 10 operating system Multi-Task multiple projects and make sure each project's deadline is met NOT Required but Definitely a Big Plus: SQL experience Working knowledge of HTML and other web-based tools preferred Ability to systematically identify and solve sometimes obscure problems within a web-based commerce product in a client/server environment Create white papers, videos, and other instructive materials for use by our clients and the internal team Minimum 2 years of technical and/or customer service experience (call center customer service experience, technical help desk, or desk-side support experience) AA degree in a related technical or information technology field (Technical Call Center experience will be considered in lieu of degree) Previous break-fix, IT or network experience a plus but not required Documentation skills Beginner to intermediate knowledge of database structure, remote access, and networking, with the ability to increase this knowledge Bi-lingual in Spanish Compensation and Benefits: Competitive base salary commensurate with track record and experience Major medical and dental insurance 401k plan Paid vacation and holidays Personal days Live and work in a great location We are a progressive technology company with a legacy of providing quality integrated hardware and software systems and support to the amusement, family entertainment, and financial markets. Our rapidly growing client base, aggressive product development path, and dynamic work environment provide an exciting opportunity for talented individuals looking for career growth and significant advancement opportunities. Applicants with previous experience will be given priority.

In the U.S., 60% of adults - more than 133 million people - live with at least one chronic condition. These patients need frequent, proactive support to stay healthy, yet our care system isn't built for that level of attention. With rising clinician shortages, strained infrastructure, and reactive care models, patients too often end up in the ER or the hospital when those outcomes could have been prevented. At Cadence, we're building a better system. Our mission is to deliver proactive care to one million seniors by 2030. Our technology and clinical care team extend the reach of primary care providers and support patients every day at home. In partnership with leading health systems, Cadence consistently monitors tens of thousands of patients to improve outcomes, reduce costs, and help patients live longer, healthier lives. The Cadence Health team is currently looking for a Patient Success Advocate to join our dynamic call center environment. As a Patient Success Advocate, you will be responsible for delivering comprehensive support to patients and partners participating in the Cadence remote monitoring program across various channels. Your primary duties will include handling incoming patient inquiries, providing administrative assistance to clinicians, and executing patient engagement and retention initiatives. This role will be required to work Monday - Friday 8:00AM - 5:00PM EST OR Monday - Friday 9:00AM - 6:00PM WHAT YOU'LL DO: Provide courteous and professional assistance to customers via phone, email, and chat, addressing inquiries, troubleshooting technical issues, rescheduling appointments, and providing solutions in a timely manner. Educate customers on the features, functionalities, and benefits of our Cadence technology products and services, empowering them to maximize medical device usage. Conduct follow-up communication with customers to ensure their issues have been resolved satisfactorily, gather feedback on their experience, and provide additional assistance if needed. Appropriately escalate patient concerns to the necessary care delivery teams, ensuring that complex issues are addressed promptly and efficiently. WHAT YOU'LL NEED: Multi-channel (voice, email, SMS) help desk experience where you interact directly with the consumer. Experience with Zendesk is a plus. Experience in a customer-facing healthcare related field (advocacy, health system, insurance) providing incredible service and helping patients/members navigate the complex healthcare system. Remote patient monitoring support experience is a plus. Previous experience working in a metrics-driven position. Experience working with Medicare patients. Ability to problem solve, ask probing questions, and troubleshoot. Prior experience working in a remote work environment. Willingness to receive and provide feedback with positive intent. Eagerness to continue to learn and grow. WHO WE ARE: Cadence Health was built around a simple promise: patients always come first. Our technology-enabled remote care model pairs continuous health insights with a highly skilled clinical Care Team, empowering seniors to stay healthier, avoid complications, and live more independent, fulfilling lives, all without the limits of a traditional office visit. Your expertise is the heart of our system. Nurse practitioners, registered nurses, medical assistants, patient-success coordinators, and other frontline clinicians are the face and beating heart of Cadence. You'll bring warmth, clinical precision, and the empathy that turns a virtual touchpoint into a human connection. Every chat, phone call, and care plan you deliver shapes how patients experience “what healthcare should be.” A modern toolkit to practice top-of-license care We've replaced reactive visits with real-time data, intelligent workflows, and seamless collaboration tools. That means you can spend less time on busywork and more time practicing at the top of your license, coaching patients, spotting risks early, and coordinating with physicians to keep care proactive and personal. Thriving in a fast-moving, mission-driven culture. Change excites us. Innovation fuels us. If you're energized by technology, eager to re-imagine care delivery, and motivated to improve outcomes for both patients and the providers who serve them, you'll feel at home here. We invest in continuous learning, clinical mentorship, and transparent growth paths so you can advance your skills while making a measurable impact every day. Join us in redefining healthy aging. If you're passionate about compassionate care and ready to transform how seniors across the country manage chronic conditions, recover after hospitalization, and age with confidence, let's talk. Together, we'll build a future where exceptional care is consistent, connected, and just a call away. WHAT YOU'LL GET: Cadence recognizes the unique needs of its diverse, distributed workforce and seeks to provide an inclusive work environment for its world-class clinicians and technologists. Company culture all about impact, shared growth mindset, empowerment, and integrity An opportunity to help improve the quality of life of millions of Americans Unique chance to support the development of an amazing product; Cadence's in-house clinicians are our super users and beta testers Expected compensation range: $20-$22/hr Location: Remote We are committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws. *A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at ********************************** Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.

Join us in powering the future of healthcare cost containment! HelpScript, LLC, an Expion Health Company, has an exciting opportunity for a Patient Advocate in our HelpScript organization. Our team is continuously expanding the boundaries of the healthcare industry through innovations that intersect data and technology and amplifies human intelligence to result in better outcomes. We need people like you to join in our commitment to drive pure exponential value for our clients and partners. Are you up for the challenge? Position Summary The Patient Advocate serves as a compassionate and knowledgeable liaison between members, healthcare providers, specialty pharmacies, and pharmaceutical manufacturer representatives. This role is responsible for enrolling eligible members into applicable manufacturer copay assistance programs to help reduce out-of-pocket costs for specialty medications. By guiding members through complex enrollment procedures, the Patient Advocate ensures clarity and delivers empathetic, informed support throughout the process. This position plays a vital role in improving medication adherence, minimizing financial barriers, and enhancing the overall member experience. Essential Functions Identify appropriate manufacturer copay assistance program based on member's eligible medication Guide eligible members through the copay assistance program enrollment application process Execute enrollment workflows with speed and accuracy Ensure compliance with HIPAA and other privacy regulations Maintain complete and accurate records of member interactions and program status Educate members, providers and pharmacies on HelpScript services and manufacturer copay assistance program enrollment details Consistently provide empathetic, clear communication Coordinate with healthcare providers to obtain or provide necessary information and ensure appropriate billing procedures are followed Act as a liaison between members, copay assistance programs, providers or pharmacies to resolve issues Collaborate with internal departments to ensure timely and accurate resolution of member inquiries Deliver high-quality support across a diverse range of members, consistently meeting performance metrics and service standards Balance efficiency with compassion, ensuring members feel supported and informed through the process Perform other duties assigned to support department and organizational goals Required Expertise High School Diploma or GED required, associate or bachelor's degree in healthcare or related field preferred Minimum of 2 years of customer service experience, preferably in a medical or pharmacy setting Strong background in pharmacy billing, medical claims processing, or benefit systems Pharmacy Technician certification or equivalent pharmacy experience Working knowledge of medical/pharmacy benefit systems and copay assistance programs Familiarity with TPA (Third Party Administrator) or PBM (Pharmacy Benefit Manager) operations Proficiency with Microsoft Office Suite (Word, Excel, Outlook) Experience using Excel for data analysis and reporting Proven ability to manage quick-turnaround, tactical projects under strict deadlines Ability to work independently and collaboratively in a fast-paced, startup-like environment Strong organizational and documentation skills with the ability to multi-task Demonstrated problem-solving and critical thinking abilities Excellent verbal, written, and active listening communication skills High level of integrity and adherence to ethical standards, including HIPAA compliance Ability to work effectively in a virtual team environment Preferred Skills Advanced analytical and creative thinking skills with independent judgment Strong attention to detail and time management capabilities Ability to manage ambiguity, adapt to change, and cultivate innovation Outgoing personality with strong interpersonal and social abilities Customer-focused mindset with a commitment to delivering high-quality service Resourceful and self-motivated in remote work settings Experience interacting across departments and with external clients or partners Enjoys being part of a collaborative, nimble, and high-performing team Strong ethical standards to foster a culture of confidentiality and integrity Flexibility to work independently without constant supervision while meeting commitments What It's Like to Work with Us Expion Health has been challenging the industry status quo for over 30 years, leading with ground-breaking innovation in a wide variety of healthcare solutions. Embracing the latest opportunities that technology can offer within a rapidly evolving industry, we provide exceptional service, technology, and product innovation to meet greater challenges in pharmacy and medical cost management. We have a distributed workforce so you can work from anywhere in the continental United States. Because of our distributed nature, we have cultivated a connected culture that includes town halls, one-on-ones with executive leadership, educational forums, and even social clubs. We offer comprehensive benefits package which includes the following: Medical, dental, and vision insurance Short- and long-term disability Life insurance and AD&D Supplemental life insurance (Employee/Spouse/Child) Voluntary Accident, Critical Illness and Hospital Indemnity Insurance Healthcare and dependent care Flexible Spending Accounts Healthcare Savings Account 401(k) Savings and Investment Plan with company match Paid time off Phone and Internet allowance Expion Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Apply Here: ********************************************************************************** Patient Advocate The Patient Advocate is responsible for duties pertaining to all aspects of patient payments and billing inquiries, including enrollment and re-enrollment into patient assistance programs (PAPs), financial hardship programs, and patient payment plans. This individual will work cohesively with our billing partners to see that patient assistance program claims are submitted in a timely manner, and to ensure prompt payment of these claims, from the various PAP vendors. The Patient Advocate also provides SME support to our clinic staff, to address billing inquires related to patient assistance programs and self-pay encounters. This is a Remote position; however, all candidates considered for this position must currently reside within Central California. Duties / Responsibilities: Prepares and submits clean claims to various insurance companies either electronically or by paper. Contacts Insurance companies and financial assistance programs regarding unpaid claims via rebill, appeals, or phone. Accepts in-coming phone calls for patient inquiries. Answers questions from patients, clerical staff and insurance companies via phone, email, and messaging portals. Identifies and resolves patient billing complaints. Prepares, reviews and sends patient statements as needed. Mails appropriate patient contact letters to resolve outstanding claims. Evaluates patient's financial status and establishes budget payment plans. Performs various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers. Utilizes Practice Management software and completes assigned AR and Patient tasking. Participates in educational activities and attends monthly staff meetings. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Responding to all PFS inquiries via email inbox, phone calls to billing and PAP line, MS Teams messages, and via individual tasks in NextGen Maintaining NextGen Patient Assistance Program tasks and communicating with billing staff regarding enrollments, re-enrollments, etc. Reviewing drug balance report and enrolling patients into Patient Assistant programs as applicable, based on outstanding balances Manage all first time and re-enrollment of patients into Patient Assistance Programs Responsible for claims submissions to various programs via fax, mail, and online portal. Responsible for payment posting from various assistance programs. Submitting appeals as necessary. Training Front Desk and Billing staff on PX Connect and drug portals. Assists PFS Supervisor as gatekeeper for all portal access: New hires Disabling access to PAP portals upon notification of termination/resignation Password resets Establishes and maintains professional relationships with various pharmaceutical vendors/reps, to stay current on medication and PAP happenings, protocol, and pertinent billing guidelines. Performs other duties as assigned.

Description of Work Global Health Visions (GHV) is seeking two motivated and detail-oriented Associates to support a leading philanthropic client working to expand power, opportunity, and wellbeing for women, families, and underrepresented groups. Through a one-to-two-year secondment, the Associates will join the client's Policy & Advocacy team and contribute to efforts to shape public policy by supporting the team's work with experts, advocates, and community partners on issues such as paid family leave, caregiving support, youth mental health, and workplace equity. In this role, Associates will lead project management activities, conduct research and analysis, synthesize complex information, and help coordinate cross-team initiatives that move the policy portfolio forward. Success will require strong organizational and time-management skills, the ability to adapt quickly to changing priorities, and the confidence to work in a fast-paced environment. Ideal candidates are collaborative, proactive, and eager to take on a variety of responsibilities across teams. Scope of Work Operations and Administration (50%) Support document development and briefing materials, including briefing books for foundation leadership Engage and partner with other Program Associates and Program Strategy Director and Manager to ensure the right level of standardization is adopted on team operations broadly Develop project plans and other tools to keep the team on-task Support the team's calendars, workflow, time and task management, document and SharePoint data entry, and other responsibilities as directed Lead and drive data entry and relationship tracking in resource management system (CRM), holding responsibility for accuracy and upkeep Develop information systems for the team as needed, and ensure key documents and files are organized (electronically) and easy to locate across teams Serve as the primary liaison for team communications and updates including tracking stats and other communication requirements Strategy Support (20%) Conduct research, data analysis and synthesis to inform strategy development and execution Research and summarize reports, media clips, and key issues as related program areas to keep team apprised of important developments Prepare PowerPoint presentations and slide decks to convey important information about the team's priorities, strategy and potential grants Draft strategy updates for working groups, organization leadership, and external partners Manage portfolio budget and tracking as needed in collaboration with the Planning & Management team Support tracking and documentation of upcoming grants in coordination with Program Directors, Managers and Planning & Management Manage the team's data, analytics and measurement program including: Reporting documents Measurement indicators Data entry into reporting tools Grantmaking Support (20%) Manage and track grantmaking workflow, help respond to questions and keep grants on track Support internal coordination of information related to external partners, including reporting requirements and tracking Flex Capacity (10%) Manage special projects and other duties as assigned Skills, Attributes, and Qualifications Required 3-5 years of combined experience in project management and/or programmatic work; experience in consulting/business management, policy/advocacy and/or government preferred Sharp synthesis and analytical skills, with previous experience performing quantitative and qualitative analysis and evaluation Proven track record of working in a dynamic, fast-paced environment, requiring a high level of attention to detail while maintaining focus on the big picture Must be flexible and adaptable to changing situations; proactive, able to anticipate and solve problems before they occur Proactive management of details; uses creativity and innovation to take business to the next level Demonstrated experience in maintaining confidentiality and privacy during sensitive situations in a dynamic environment Exceptional organization and time management skills; able to prioritize multiple tasks to meet changing deadlines and requests Able to work independently and disseminate information clearly and concisely Demonstrated effectiveness meeting deadlines in a role requiring continual attention to detail in composing, typing and proofing materials Fluency in PowerPoint, Excel, Word Time Requirement, Location & Rate Duration: 12-month role with the potential for a 12-month extension based on performance and portfolio needs. Location/Travel: Associates will be fully remote and can be based anywhere in the United States but will likely travel to join the team in Seattle or Washington, DC approximately three times per year. Time: Flexibility to work outside traditional hours as needed. Compensation & Benefits: $90,000-$100,000 salary. GHV offers a comprehensive benefits package including medical, dental, vision, retirement contribution, PTO, and professional development funds. GHV's JEDI, Non-Discrimination & Equal Opportunity Policy Global Health Visions (GHV) is a global consulting organization with a team spanning more than 20 countries and five continents, guided by the principles of justice, equity, diversity, and inclusion. We recognize that systemic advantages and barriers shape access to resources, power and decision-making, and opportunity. We are committed to advancing equity-driven, community-led solutions in all the work we do internally and externally. Guided by our values of service, love, courage, and curiosity, we hold ourselves accountable to these principles, alongside our commitments to continuous learning and honest reflection, as we strive to be transformative change-makers, by powering the engines of possibility and advancing health and well-being for all people and the planet. GHV is committed to fostering a diverse, inclusive, and equitable workplace where all individuals are treated with dignity and respect. We are an equal opportunity employer and do not discriminate on the basis of race, ethnicity, caste, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, marital or parental status, socioeconomic status, veteran status, genetic information, neurodiversity, or any other characteristic protected by applicable law.

The Centeno-Schultz Clinic is the creator of Regenexx procedures and an innovator behind a new specialty called Interventional Orthopedics. Centeno-Schultz Clinic is dedicated to helping patients overcome orthopedic injuries and problems by avoiding surgery. We are leaders in Interventional Orthopedics because we facilitate healing by precisely injecting orthobiologics with image guidance. We are highly motivated in making sure things are done right. We are a training facility dedicated to teaching physicians research-proven techniques. We also deliver an alternative to orthopedic surgery that provides a better outcome to the patient and reduces 86% of orthopedic cost for self-funded employers. The regenerative medicine consultant will be responsible for leading a dynamic clinic team. Our clinic will be growing to multiple locations along the front range of Colorado. We are looking for a manager that can lead their department through this growth. This is an exciting time to be part of a team that is changing the delivery of care! Principal Accountabilities: Effectively answer questions and educate world-wide patients on our state-of-the-art stem cell procedures Work collaboratively with call center staff and other clinic personnel Effectively multitask while tracking several tasks and follow ups to completion Maintain CRM system with great detail and accuracy; data integrity is vital Be coachable Be open to continual sales training and quality improvement Manage and meet sales objective and quantitative goals that align with the strategy, mission and vision of the organization Schedule prospects for a procedure Success Factors: Medical Assistant, CNA or Physical Therapy Assistants experience preferred Call Center experience is very beneficial Medical sales experience preferred Excellent written and verbal communication skills Expresses ideas in an organized manner; adjusts language and terminology for different audiences. Ability to learn new medical terminology and explain medical procedures to patients and other associates. As requested, is willing to work some evenings, weekends, and willing to travel. Experience working in a healthcare call center is a plus. Experience with CRM/InfusionSoft systems a plus. Minimum Qualifications: MA, CNA or PTA degree with 3+ years of experience in healthcare or equivalent sales and service experience. Job Type: Full-time Pay: $20.00 - $22.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Supplemental Pay: Bonus pay Commission pay Experience: sales: 3 years (Required) medical: 3 years (Preferred) Work Location: Broomfield, CO This Company Describes Its Culture as: Aggressive -- competitive and growth-oriented Outcome-oriented -- results-focused with strong performance culture People-oriented -- supportive and fairness-focused Company's website: centenoschultz.com Company's Facebook page: ********************************************* Benefit Conditions: Only full-time employees eligible Work Remotely: Temporarily due to COVID-19 Requirements Experience: sales: 3 years (Required) medical: 3 years (Preferred)