Senior analyst full time jobs - 98 jobs

**Become a part of our caring community and help us put health first** The Data Analyst / Informaticist 2 coordinates with other analytics, IT and business areas across the organization to ensure work is completed with insights from knowledge subject matter experts (SMEs). The Data Analyst / Informaticist 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Data Analyst / Informaticist 2 leverages its advanced knowledge of data, modeling, optimization, and tools. Applies disciplined analytics to predict behavior and optimize programs and products to maximize revenue growth. Utilizes advanced or predictive modeling to develop, test and validate cases that improve the outcomes and quality of the programs we offer. Contributes to more innovative approaches to financial models as it builds knowledge of the business context in which it operates. Understands and analyzes complex data, articulates to various units within the company at the appropriate level, impacts the business from mathematical concepts which have a potentially sizeable dollar impact on the business. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. Humana is seeking a Data Analyst / Informaticist 2 to support medication adherence initiatives by developing and implementing medication adherence methodologies in SAS and using this data to analyze and identify populations. This person will be developing systems, performing analysis, creating reports, and presenting results for initiatives including our Medicare and Medicaid programs, our trend management efforts and more. Individuals who enjoy transforming data into information will be successful in this role. **Use your skills to make an impact** **Required Qualifications** + Bachelor's degree + 2+ years of data analysis experience + Ability to use appropriate problem solving, research and analysis tools + Must have proficient coding language experience in Python, SAS, and/or C++ Experience with data mining, predictive modeling techniques and using data to drive business outcomes and decisions + Strong attention to detail + Comprehensive knowledge of all Microsoft Office applications + Excellent written and verbal communication **Preferred Qualifications** + Advanced Degree + Degree in mathematics, statistics, computer science, or data science + Experience developing data pipelines using Apache Spark (PySpark or Spark SQL) + Experience with Spark optimization + Eastern time zone + Preferred technologies such as Databricks, Power BI, or similar tools + Six Sigma certification ****PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF OR WORD FORMAT) **** Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $73,400 - $100,100 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-04-2026 **About us** About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

Description:About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Operations Data Analyst is a self-starter and problem-solver who is successful in combining technology and data to deliver best-in-class outcomes. This individual is energized by solving complex business problems and is consistently effective at making high-judgment decisions at a rapid pace, even amidst the ambiguity that comes with charting a course of action where no precedent exists. The ideal candidate thrives in an environment where strategy, innovation, and decision-making are intentionally distributed, where candor, speed, and data are highly valued, and where colleagues at all levels hold one another to unusually high standards. This position will play a critical role in helping Gifthealth become a truly data-driven organization by transforming data into actionable insights that drive strategic business decisions. The ideal candidate will bring strong analytical skills, a passion for data, and the ability to communicate complex findings clearly and concisely. This role will work closely with the VP of Market Access Operations and Account Directors to understand their data needs and deliver analytical solutions. In addition, this individual will help build and optimize the company's data pipeline to ensure efficient data flow and integration across multiple sources. Key Responsibilities Collaborate with program team leadership to understand business insight needs, including metrics tracking, dashboard creation, and report generation. Define and monitor KPIs, conduct in-depth data analysis to uncover opportunities, and deliver actionable insights to drive business success. Develop, implement, and maintain impactful dashboards, reports, and metrics while ensuring data integrity and validity. Present findings and recommendations clearly to key stakeholders across the organization. Manage multiple projects and clients simultaneously in a fast-paced, results-driven environment. Process and analyze large datasets to identify trends, patterns, and insights. Own and execute the strategy developed by the VP of Market Access Operations to deliver daily, weekly, and monthly dashboards for internal reporting and client leadership teams. Continuously improve data processes and methodologies to enhance efficiency and accuracy. Conduct ad hoc analyses to support various business initiatives and projects. Document processes and methodologies to ensure knowledge sharing and continuity. Develop tools and frameworks to improve data accessibility and usability for stakeholders. Leverage API connections to integrate data from internal and external sources, ensuring seamless data flow. Ensure data quality by implementing data validation and data-cleansing procedures. Design and implement data models and queries to extract, aggregate, and report on data. Provide technical coaching, mentoring, and training across multiple stakeholder groups to drive adoption of the data platform organization-wide. Handle sensitive information with a high level of confidentiality. Qualifications Bachelor's degree in Business, Analytics, Statistics, Engineering, Computer Science, or a related field, or equivalent relevant experience in a data- or numbers-driven environment. 3+ years of experience as a Data or Business Analyst delivering solutions using business intelligence tools (e.g., Microsoft Power Platform, Qlik, Tableau). Strong call center experience with a demonstrated commitment to quality and continuous improvement. Experience in a patient services organization, call center, hub, or pharmaceutical/biotech environment preferred. Requirements Ability to work independently and proactively while exercising sound judgment, creativity, and innovation. Proven ability to deliver results in a fast-paced, deadline-driven environment. Ability to interact confidently and effectively with senior management. Ability to identify opportunities for improvement in processes and associate performance. Excellent verbal, written, and presentation skills, including the ability to deliver both positive and constructive feedback with sensitivity and confidentiality. Ability to break down complex problems and projects into manageable goals and align initiatives with the overall Data Platform strategy. Ability to influence at all levels of the organization and partner effectively with cross-functional teams. Highly motivated self-starter with the ability to work efficiently with minimal supervision. Willingness to work outside normal business hours as needed to collaborate with international colleagues. Strong problem-solving skills, ability to learn quickly, and a proactive approach to project completion. Highly organized with strong attention to detail. Work Environment Location: Remote Schedule: Full-time Monday - Friday, with occasional weekends, holidays and travel depending on needs of client and business. May require additional availability or flexibility for escalations. Regular meetings with your teams, department, or leadership to ensure alignment. Key Essential Functions Must be able to remain seated and work at a computer for extended periods of time throughout the workday. Must be able to occasionally stand, walk, bend, and reach as needed to perform job duties. Must be able to perform repetitive motions for extended periods, including typing, mouse use, and viewing computer screens. Must be able to communicate effectively via phone, video conference, and written correspondence. Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:

_At Otsuka our mission is to create new products for better health worldwide. Our purpose is to defy limitation so that others can too._ In this exciting role, as a Sr. Analyst within OAPI supply chain team, you will work cross-functionally across various departments to support implementation of the S&OP (Sales & Operations Planning) process. You will assist in managing a complex portfolio of products with competing priorities that include balancing inventory, managing vendor / supplier relationships, optimizing total delivered cost to meet finished goods demand with focus on delivering value to our patients, our suppliers, and to Otsuka. You will create an environment for proactive communications with cross functional collaborators that will help ensure both internal and external customer demands are consistently met with no laps in supply and availability of products to our patients. Additional facets of the role include coordinating purchase requisitions in the ERP system, monitoring supplier performance KPIs and reporting, leading escalation process in collaboration with cross-functional partners to mitigate service impacts, support inventory management for new product launches, develop and drive continuous improvement initiatives across the Supply Chain that create capacity and/or improve service. Given more independence and autonomy over the tasks, activities, and projects **** **Job Duties could include** : Planning + Leads demand planning meetings with internal business partners (Marketing, Finance, Channel Strategy, etc.) gathering total demand for new and existing finished good SKUs. + Develop and manage product manufacturing and distribution plans for new and existing products that provides continuous supply to customers, including international product. + Create and maintain replenishment plans for finished products of responsible territories and create replenishment orders to sites at the planning time fence. + Develop and implement safety stock with sufficient shelf-life in alignment with desired customer service levels to meet inventory objectives and targets. + Less supervision required by management and/or team leadership on necessary targets + Communicate the manufacturing plan with all internal and external parties + Issue and manage purchase orders and work with drug product plants and packaging CMO's to ensure product plan is executed on time + Manage communications with interdisciplinary teams (Vendors, Channel Strategy, Global Product Quality, Quality Control, Finance, Legal, Packaging, etc.) to monitor process and provide feedback + Identify exceptions raised against existing replenishment plans and work with third party suppliers or site production planners to negotiate resolution and adjust plans to reflect changes in demand and supply to ensure that adequate production takes place to meet market demands. + Lead regular Sales and Operations Planning (S&OP) meetings with all internal key functional areas to share performance and gain alignment on future actions. + Communicate results to all levels of the organization. + Monthly reporting of supply chain metrics and partner with finance on month end close activities and J-SOX controls + Monitor inventory levels and tracking of stock movements, including completing inventory reconciliation + Leads with transportation and logistics, prepare/review release documentation in conjunction with GPQ, manage invoice discrepancies, maintain relevant master data, and other activities as needed Distribution and Logistics + Support transaction management and postings in ERP system. + May lead interfaces, transactions, and postings in ERP system. + Transact and document inventory movements and reconciliations, return and claim approvals, and product destructions. + Manage inventory reporting and communicate to appropriate parties. + Support transaction management and postings in ERP system. + Coordinate pick/pack/ship activities with 3PL ensuring full and on-time delivery to meet targeted customer service level. + Coordinate packing instructions for new routes, shipping configurations and/or transportation methods together with packaging and quality teams. + Coordinate international and intercompany shipment orders with customers and 3PL, including shipping forecast, communications, documentation, and issue resolution. + Maintain order transactions and postings in ERP system. + Assist in serialization process setup and data transaction event resolution to comply with DSCSA requirements. + Assist with demand forecast and calculate budget for distribution expenses, generate POs for distribution services, manage invoice allocation and payment approvals. + Collaborate with Finance team on expense allocations, budget forecast, accruals, and related activities. Vendor Management + Support Vendor/Supplier relationships for Contract Manufacturing, Supply Chain, Packaging, Distribution & Logistics vendors within the defined Tiers. + Proactively monitor supply chain and packaging risks, capture and report supplier performance data to Manager, Supply Chain **Qualifications** Required + Education: Bachelor's degree in: Business, Engineering, Supply Chain, or related field + Years' Experience: 2-5 + Technical Skills: Business Analytical skills, Project Mgt., ERP, MS 365 Suite + Power, Management, and Leadership Skills: Negotiation, Team Leadership, Networking + Communication Skills: Well Organized (thought, communication, work) + Cultural Experience: Dealing with ambiguity, curious mindset, adaptative, be a part of a multi-team approach. + Ability to work/lead in a dynamic group that takes a multi-disciplined team approach to executing and achieving departmental and corporate goals Preferred + Certifications: APICS + Technical Skills: GMP, SAP S4 HANA + Industry Experience: Pharma, Med. Device, Food **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $86,661.00 - Maximum $124,545.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Responsible for maintaining a full time on site Condition Monitoring services ensuring quality and customer satisfaction. Candidate is responsible for scheduling work as necessary as well as reporting metrics, KPIs that accurately reflect the performance, progress, reports and findings as required by the client and I-care. The Manager is also accountable for developing and updating SOP's, internal audits, overall safety, including ensuring compliance with all I-care, client, OSHA, and all other applicable standards to the facility that they are servicing, be a technical resource to the client and I-care employees in troubleshooting PdM and lubrication-related issues and perform and oversee specific projects as assigned. ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Leads condition monitoring program setup or for clients as required, including but not limited to: a. Building and maintaining CM technology databases to applicable I-care and client-required standards. 2. Responsible for communication and education between the company and clients, including but not limited to: a. Communicating the I-care deliverables to the client. b. Conduct technology awareness sessions for clients as requested. c. Submit documented case studies for customers to support machine life cycle improvement. d. Must be able to interact comfortably, gain trust, and communicate effectively. 3. Responsible for necessary auditing, metrics and reporting, including but not limited to: a. Ensuring all databases are in compliance with current applicable standards. b. Managing all database changes. c. Lead Management of Change (MOC) process adherence. e. The accuracy and timeliness of all internal and external communications and reporting. f. Nuisance alarm management. 4. Responsible for the overall safety awareness of the work environment. a. Ensuring compliance with I-care, client, OSHA, and other applicable standards. b. Actively participates in I-Care and client safety programs to foster continuous improvement. c. Issue a “Stop Work” action if any situation, environment, or condition is an immediate concern of injury to himself or others. If it is not safe then do not perform the work until a safe method or condition exists, period. 5. Mentoring - A few of the activities in the area of Mentoring will include, but are not limited to: a. Assist in training/mentoring of I-Care employees. b. Able to convey obtained knowledge from seminar/training sessions. 6. Performs Condition Monitoring and Reporting of equipment. Condition Monitoring responsibilities include but are not limited to: a. Collect technology data in accordance with I-Care and best practice industry standards. b. Maintains technology databases with current information. e. Reports results in a clear concise manner following all I-Care and/or client procedures for content. 7. Other Responsibility a. Performs special projects as assigned. Work on call and/or overtime as needed and required. b. Ensures that the work area and all I-Care and/or client-supplied equipment are clean, secure, and well maintained. _______________________________________________________________________________________ GENERAL PERFORMANCE MEASUREMENTS 1. Technical - verifies accurate analysis and reporting of technology data, reports are accurate, and neat, and assignments are completed as scheduled. 2. All inquiries are courteously attended to. Good business relations exist with I-Care employees and clients. A professional image is projected at all times. 3. Work is performed safely and the employee actively participates in continuous improvement of the safety programs. Work areas and equipment are kept neat, clean, and well organized. QUALIFICATIONS EDUCATION/CERTIFICATION: High school graduate or equivalent, College Graduate preferred in technology or engineering field. ASNT-TC1A or ASNT-CP189 Professional Certification Level 2, or ISO Category 3, or industry equivalent. REQUIRED KNOWLEDGE: Mechanical CM Analyst: machinery fundamentals including pumps, motors, gearboxes, blowers, compressors, switchgear, etc. Knowledge of mechanical fundamentals, such as fits and tolerances. Detailed knowledge of data acquisition techniques utilizing Vibration Analyzers, Ultrasound. Working knowledge of other condition-monitoring technologies. Electrical CM Analyst: knowledge of electrical fundamentals including: switchgear, fuses, disconnects, cable, torquing of fasteners, transformers, etc. Knowledge of data acquisition techniques utilizing Infrared Cameras, Ultrasound, Motor Testing Equipment. Working knowledge of other condition-monitoring technologies. EXPERIENCE REQUIRED:3 or more years of direct related experience. SKILLS/ABILITIES: Good communication skills, both oral and written. Proficient computer skills, including but not limited to Windows, Word, and Excel. Solid analytical and problem-solving abilities. Able to work well independently.

We're looking for a hands-on Revenue Operations Analyst to bring greater consistency, clarity, and reliability to how our sales work gets done. This role focuses on building out and maintaining a clean, dependable CRM and supporting the flow of quoting, ordering, and reporting. It's a great fit for someone who enjoys organized systems, clear processes, and making things work smoothly to enable sales teams. You'll be closely involved in the tools and workflows our sales teams use every day, helping support our team, improve visibility, and keep things running well as the business grows. Who We Are Shaffer is a family-founded, employee-owned business with deep roots in the arcade equipment distribution and amusement operations space. For decades, we've supported customers in the family entertainment, vending, bar & restaurant, and route operations industries. We've grown significantly in recent years and are focused on the future. We are evolving our structure, strengthening our divisions, and investing in the tools and roles that will help us grow. This new role is a key part of that forward momentum. What You'll Do The Revenue Operations Analyst acts as a steady connector across our revenue workflow, keeping systems organized and processes running the way they should. It's well suited for someone who likes turning defined ideas into something that works reliably every day. Key areas of responsibility include: CRM Development & Maintenance Maintain accurate, well-structured CRM data Enable CRM tools for the sales team Keep records organized and aligned as opportunities move through the pipeline Align data from CRM and ERP systems Quoting & Ordering Support quote standards and perform quality review for accuracy Manage order changes so updates are tracked and nothing gets missed Identify, surface & solve bottlenecks and inconsistencies in CRM and sales data Reporting & Enablement Produce CRM and sales activity reporting Ensure reports are timely, clear, and dependable Support revenue generating activities & processes The Revenue Operations Analyst is a hands-on role focused on execution and upkeep. You will spend most of your time coordinating with sales and operations teams, living in the systems, and keeping the engine running smoothly. This position works in the office. Standard work hours are M-F 8am-5pm, with minimal travel, as needed. Location: Columbus, Ohio (In-office, Full Time) Required Skills & Experience Experience in sales operations or similar role At least 2 years working in a CRM HubSpot experience preferred, not required Highly organized, detail-oriented and execution driven Skilled with Microsoft Office tools with high technical aptitude What We Offer Become an employee-owner and earn shares every year Competitive compensation 401(k) with company match Medical, dental, vision, life, and disability insurance Paid vacation and paid holidays Supportive and collaborative work environment

Responsibilities & Qualifications RESPONSIBILITIES Provide expert-level support, research, and analysis of exceptionally complex cybersecurity problems, processes, and solutions. Serve as a technical advisor to the Cybersecurity Assessment Program, delivering technical direction, interpretation, and alternative approaches to complex challenges. Apply advanced cybersecurity principles, theories, and methodologies to develop innovative and practical solutions for enterprise environments. Recommend and implement security tools, technologies, and software solutions aligned with DoD security requirements and DISA guidelines. Assist in developing software tool requirements and selection criteria, including creation of product-specific STIGs derived from applicable DISA SRGs. Work independently on unusually complex technical problems and guide advanced technological concepts through development into final solutions. Conduct evaluations of cloud computing environments, security controls, and compliance posture. Develop, maintain, and communicate security documentation, including reports, plans, and procedures. Provide actionable recommendations to executive management to improve cybersecurity posture and risk management practices. Ensure solutions align with DoD security regulations, RMF requirements, and industry best practices. REQUIRED QUALIFICATIONS Experience Minimum seven (7) years of IT experience. Minimum five (5) years of Information Assurance (IA) experience. Proven proficiency performing cloud security work in DoD environments. Strong analytical and problem-solving skills for resolving complex security issues. Strong knowledge of Risk Management Framework (RMF) and DoD cybersecurity standards. Certifications DoD 8570 IAT Level III Baseline Certification CompTIA Advanced security Practitioner with Continuing Education (CASP+ CE) Cisco Certified Network Professional Security (CCNP Security) Certified Information Systems Auditor (CISA) Certified Information Systems Security Professional (CISSP or Associate) GIAC Certified Enterprise Defender (GCED) GIAC Certified Incident Handler (GCIH) Certified Cloud Security Professional (CCSP) DoD Approved 8140 Certification: IAT Level relevant certifications CNDSP-IS Host Based Security System (HBSS) Administrator or Host Based Security System (HBSS) Advanced Microsoft SC-900 Clearance Secret - IT-II (Tier 3) Non-Critical Sensitive Clearance with a favorable NACLC. Overview We are seeking a Cybersecurity Subject Matter Expert - Lead to join our Defense Logistics Agency (DLA) Team supporting the Endpoint Security System team. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Locations: DLA Land and Maritime, Columbus, Ohio Type of environment: Office Noise level: Medium Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Secret clearance OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.

Responsibilities & Qualifications RESPONSIBILITIES Provide expert-level support, research, and analysis of exceptionally complex cybersecurity problems, processes, and solutions. Serve as a technical advisor to the Cybersecurity Assessment Program, delivering technical direction, interpretation, and alternative approaches to complex challenges. Apply advanced cybersecurity principles, theories, and methodologies to develop innovative and practical solutions for enterprise environments. Recommend and implement security tools, technologies, and software solutions aligned with DoD security requirements and DISA guidelines. Assist in developing software tool requirements and selection criteria, including creation of product-specific STIGs derived from applicable DISA SRGs. Work independently on unusually complex technical problems and guide advanced technological concepts through development into final solutions. Conduct evaluations of cloud computing environments, security controls, and compliance posture. Develop, maintain, and communicate security documentation, including reports, plans, and procedures. Provide actionable recommendations to executive management to improve cybersecurity posture and risk management practices. Ensure solutions align with DoD security regulations, RMF requirements, and industry best practices. REQUIRED QUALIFICATIONS Experience Minimum seven (7) years of IT experience. Minimum five (5) years of Information Assurance (IA) experience. Proven proficiency performing cloud security work in DoD environments. Strong analytical and problem-solving skills for resolving complex security issues. Strong knowledge of Risk Management Framework (RMF) and DoD cybersecurity standards. Certifications DoD 8570 IAT Level III Baseline Certification CompTIA Advanced security Practitioner with Continuing Education (CASP+ CE) Cisco Certified Network Professional Security (CCNP Security) Certified Information Systems Auditor (CISA) Certified Information Systems Security Professional (CISSP or Associate) GIAC Certified Enterprise Defender (GCED) GIAC Certified Incident Handler (GCIH) Certified Cloud Security Professional (CCSP) DoD Approved 8140 Certification: IAT Level relevant certifications CNDSP-IS Host Based Security System (HBSS) Administrator or Host Based Security System (HBSS) Advanced Microsoft SC-900 Clearance Secret - IT-II (Tier 3) Non-Critical Sensitive Clearance with a favorable NACLC. Overview We are seeking a Cybersecurity Subject Matter Expert - Lead to join our Defense Logistics Agency (DLA) Team supporting the Endpoint Security System team. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Locations: DLA Land and Maritime, Columbus, Ohio Type of environment: Office Noise level: Medium Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Secret clearance OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.

Job Description Pharmacy Program Optimization Analyst Full Time Columbus, Ohio AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, plans, and employers to remove barriers to care to ensure all people have access to the care they deserve. We are looking for a Pharmacy Program Optimization Analyst who will play a critical role in maximizing the efficiency and effectiveness of our partner's federal drug pricing programs. This individual will move beyond traditional compliance, focusing on identifying and implementing opportunities for significant program enhancement and revenue capture across multiple pharmacy claim initiatives. You will apply strong analytical skills to identify inefficiencies, uncover missed opportunities, and improve performance across pharmacy claims and operational workflows. While this role operates in a regulated healthcare environment, prior healthcare or 340B experience is not required. We value analytical thinking, adaptability, and a willingness to learn complex domains. What you'll do in the role: Analyze pharmacy claims data across multiple partners to identify trends, anomalies, and missed revenue opportunities. Investigate unpaid or uncaptured claims through structured root cause analysis, working with FQHC partners, TPAs, and pharmacy operations teams to implement durable fixes that improve paid claim rates and data integrity. Evaluate billing configurations, payer carve-out logic, and submission pathways to ensure claims are routed correctly and in compliance with program requirements. Query and analyze data from EHRs, TPAs, and pharmacy operating systems to validate eligibility, utilization, and claim capture, identifying optimization opportunities across workflows. Troubleshoot live data, system, and integration issues that impact program eligibility, utilization, or optimization. Build and maintain reporting to track monthly savings, utilization, and performance trends, supporting financial optimization, forecasting, and leadership visibility. Produce audit-ready datasets and reports to support compliance reviews and external audits. Stay current on manufacturer policies, reimbursement rules, and HRSA (Health Resources and Services Administration) OPAIS updates - assessing their impact on program optimization and advising stakeholders on required changes. Partner cross-functionally to improve program workflows, documentation, and operational efficiency, contributing to continuous improvement initiatives. Support program growth and evolving analytical needs as assigned. Education & Licensure Requirements: Bachelor's degree in Analytics, Computer Science, Economics, Engineering, Mathematics, or a related quantitative field - or equivalent practical experience. 340B ACE Certification preferred but not required. Other Skills or Qualifications: Strong proficiency in SQL, including writing complex queries, joins, aggregations, and performance optimization. Hands-on experience with ETL processes, including data extraction, transformation, validation, and loading across multiple systems. Strong analytical and problem-solving skills, including the ability to perform root cause analysis and identify process improvements. Advanced proficiency in Microsoft Excel (e.g., pivot tables, lookups, complex formulas). Comfort working across multiple systems and reconciling data inconsistencies. Strong attention to detail, including numerical accuracy and data validation. Ability to manage competing priorities and operate effectively in a fast-paced environment. Ability to work independently, take initiative, and continuously improve processes. Clear written and verbal communication skills, with the ability to explain complex findings to non-technical audiences. Experience working with healthcare data, claims, or other regulated environments. Familiarity with pharmacy operations, reimbursement workflows, or revenue optimization. Exposure to EHRs or other operational healthcare systems. Knowledge of the 340B Drug Pricing Program or willingness to pursue certification Here's what we'd like to offer you: Equal investment and support for our people and patients. A fun and ambitious start-up environment with a culture that takes on important things, takes risks, and learns quickly. The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together. A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer. We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally. Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Paid time off, Short- and Long-Term Disability, and more. Supervisory Responsibilities: This role will operate as an individual contributor. Work Environment: The work environment characteristics described here are representative of those encountered while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, talk, visualize, or hear. We are an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status. Powered by JazzHR TuUyXi3BPO

About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary We are seeking a Business Analyst, Commercial to support data-driven decision-making within our Large Pharma Commercial Team. This position plays a key role in supporting analysis of patient data; identification of trends; generation of actionable insights; partnership with leadership to improve insights, efficiency, patient experience, compliance, strategic outcomes, and client story-telling; ensuring alignment with organizational goals, operational excellence, and compliance standards. Key Responsibilities Data & Reporting Collect, clean, and analyze data from pharmacy platforms. Develop dashboards, recurring KPI reports, and ad hoc requests Build automated reporting to reduce manual effort. Trend Analysis & Insights Identify sales and patient trends, bottlenecks, and performance opportunities. Conduct root-cause analysis for performance dips and patient experience issues. Monitor behavior patterns and therapy trends on a patient, product, and manufacturer level. Strategic Planning Partner with leadership to create data-driven strategies. Support new program launches with capacity and workflow assessments. Recommend optimizations for training, staffing, and automation. Cross-Functional Collaboration Work with IT, Operations, Compliance, QA, and Pharma Client teams. Translate business needs into technical requirements. Present insights to internal and external stakeholders. Quality, Compliance & Documentation Ensure compliance with regulatory requirements including HIPAA. Maintain documentation for data sources, metric definitions, and workflows. Qualifications Education: Bachelor's degree in Business, Analytics, Healthcare, or related field. 3+ years analytics experience in call center, healthcare, or pharma. Proficiency with Excel, Power BI, Tableau, or similar. Strong SQL skills and comfort with large datasets. Experience with CRM or pharmacy operating systems. Preferred Skills: Experience in specialty pharmacy or pharma services. Knowledge of HIPAA and patient privacy. Familiarity with pharmacy forecasting and pipeline development. Experience supporting pharma clients or brand teams Analytical mindset with strong attention to detail Process-oriented problem solver Strategic thinker with strong communication abilities Team-oriented with cross-functional collaboration skills Work Environment Location: Remote Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with your team, departments, or leadership] to ensure alignment. Key Essential Functions Must be able to work onsite as needed Must be able to work at a computer for at least 8 hours Must be able to perceive and interpret data from Gifthealth's business systems in a timely manner Must be able to operate computer to prepare reports and analytics compendia in a timely manner Must be able to communicate data/analytical findings to non-statistical coworkers and management in a timely manner Must be able to consider/generate a large amount of data, sequence thoughts and apply logical conclusions to offer practical solutions to the issues presented by the data Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.

Dodge Construction Network (Dodge) is growing and we're looking to bring on a Revenue OperationsAnalystto helpguide thecommercial organization byoptimizinga well-structured sales process and implementing solutions based onrigorousanalysis. The Revenue OperationsAnalystwill be responsible for supporting ourrevenueteamsbyanalyzingall aspects ofourlead generation, prospecting, deal flow, andrevenuepipeline.The ideal candidate will have already started their revenue operations career and is excited to take ownership of key areas of focus within the team. This is afull-timeposition and reports directly to the SeniorDirector, Revenue OperationsandAnalytics. **_Preferred Location_** This is a remote, home-office based position open to candidates across the continental United States, with a preference for those located in the Eastern Time Zone. **_Travel Requirements_** Expected travel is less than 5% of the time, but may occasionally be required for team meetings. **_Essential Functions_** + Assist in helping Sales Development Representatives (SDRs), Account Executives (AEs), and Sales Leadership interact with our data primarily stored in our CRM (Salesforce) and interconnected systems to meaningfully drive better execution of sales strategy + Analyze our lead and opportunity assignment engine to match the right individuals and companies, with the right sales professionals, at the right time + Create sales and revenue forecasts using pipeline analysis, booking estimates, and key sales performance indicators + Gather and organize our data and generate deeper customer insight to enhance sales productivity + Work cross-functionally to ensure business data and reporting is 100% in sync for all members of our Go-To-Market teams + Troubleshoot reporting discrepancies as needed + Conduct complex, important work under minor supervision with wide latitude for independent judgment **_Education Requiremen_** **_t_** Bachelor's degreeinquantitativefield(mathematics, economics, etc.)and/or equivalent work experience. **_Required_** **_Experience_** **_, Knowledge_** **_and Skills_** + 3+ years in SaaS Sales/Revenue Operations with a leading technology company + Proficiency with Salesforce object and reporting schemas + Intermediate proficiency in Excel functions and modeling + Experience with Business Intelligence tools + Exceptionalanalyticalskills,with theabilityto present datacross-functionally and to executives + Meticulous organizational and documentation skills **_Preferre_** **_d_** **_Experience_** **_, Knowledge_** **_and Skills_** + Proficiency with Salesforce CPQ object and reporting schemas + Experience developing Tableau and Quick Sight dashboards and visualizations **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._** **_A b_** **_ackground check_** **_is_** **_required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job_** **_and_** **_consistent with all federal state and local ordinances._** **_Reasonable_** **_Accommodation_** **_Dodge Construction Network_** **_is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be_** **_based on merit,_** **_qualifications,_** **_and business needs_** **_without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status,_** **_pregnancy,_** **_sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** _\#LI-Remote_ _\#LI-SB1_ _\#DE-Remote_ _\#DE-1146-2025_

JobID: 210682754 JobSchedule: Full time JobShift: Day : Elevate your career with us as a Vendor Management Analyst, where your efforts will shape the future of Chase Card Recovery. Join a dynamic team that values integrity, respect, and innovation, offering you opportunities for growth and development. Job Summary: As a Vendor Management Analyst within our Chase Card Recovery team, you will play a crucial role in managing vendor relationships and ensuring operational excellence. You will collaborate with internal and external partners to drive strategic changes and improve performance metrics. Your work will directly impact our customer experience and risk management outcomes. In this role, you will design and implement tools and procedures to track and measure key performance indicators. You will also conduct on-site reviews of law firms and provide meaningful feedback to stakeholders. Your contributions will help us maintain a strong control environment and achieve our business goals. Job Responsibilities: * Monitor day-to-day business results for assigned vendors. * Demonstrate exceptional judgment and communication skills. * Lead compliance-related audit activities. * Manage projects to meet critical deadlines. * Own the vendor communication process. * Consult with business partners to establish clear requirements. * Identify emerging trends and propose solutions. * Establish and maintain partnerships with external groups. * Travel for on-site reviews approximately 10%-20% of the time. Required Qualifications, Capabilities, and Skills: * Three years of business operations experience in Collection Litigations. * Outstanding written and verbal communication skills. * Strong task and priority management skills. * Ability to drive issue resolution in a fast-paced environment. * Analytic mindset with clear and persuasive presentation skills. * Detail-oriented with excellent time management skills. * Experience in analyzing and improving business processes. * Ability to monitor and analyze vendor performance data. * Bachelor's Degree or equivalent work experience. Preferred Qualifications, Capabilities, and Skills: * Programming skills/aptitude is desirable. Additional Information: * This role requires working in the office five days a week. * Relocation assistance is not available for the role. * Role is not eligible for H1B or immigration sponsorship. FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.

About us KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America - Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good. Knowledge Management Analyst - CCSS (Contact Center Shared Services) About the role The Knowledge Management (KM) Analyst is responsible for the health, accuracy, and strategic performance of the company's knowledge base used by both internal contact center agents and external customers. This role ensures content adherence to quality standards, governs the feedback and publishing workflow, and acts as the liaison for integrating knowledge assets into customer-facing AI solutions to optimize both the agent and customer experience. The impact you can have Knowledge Health & Quality Assurance Monitor and Analyze KB Performance: Routinely track and report on key knowledge metrics, including usage rates, search success, content findability, and article deflection rates. Ensure Content Accuracy: Implement a proactive auditing schedule and content decay process to ensure all articles, policies, and procedures are current, compliant, and accurate. Identify Content Gaps: Analyze agent and customer search data, feedback submissions, and support ticket trends to identify critical missing or inadequate knowledge content. Governance & Workflow Management Enforce Content Standards: Own and maintain the KM Style Guide and quality standards, ensuring all new and updated content adheres to tone, formatting, and clarity requirements. Manage Feedback Loop: Govern the workflow for submitting, reviewing, and acting on agent and customer feedback, ensuring quick resolution and improved content quality. Optimize Publishing Workflow: Manage the content lifecycle (drafting, review, approval, publishing, and archival), ensuring efficiency and speed to market for critical updates. AI Integration & Experience Optimization Support AI Solutions: Act as the KM Subject Matter Expert (SME) for all AI and automation initiatives (e.g., chatbots, virtual agents, self-service portals) that rely on the knowledge base. Maintain AI Readiness: Ensure KB content is optimized for machine consumption, including proper tagging, classification, and metadata to maximize the effectiveness of AI deflection. Analyze Experience: Monitor the agent and customer experience within the KM tools and AI channels, providing actionable insights to enhance usability and reduce friction. You'll bring to the role Experience: 2+ years of experience in a Knowledge Management, Content Strategy, or Quality Assurance role, preferably within a retail or large contact center environment. Technical Skills: Proficiency with Knowledge Management Systems (KMS) platforms (e.g., NiCE mPower). Analytical Skills: Proven ability to use data (search logs, usage reports, C-Sat/FCR metrics) to drive content strategy and decision-making. Communication: Excellent written and verbal communication skills with a demonstrated ability to translate complex technical information into clear, easy-to-understand content. Direct experience working with AI-powered customer service tools (chatbots, virtual assistants). Familiarity with information architecture principles and taxonomies. Certification in a relevant methodology (e.g., KCS - Knowledge-Centered Service). Experience supporting both internal employees and external customers via a single knowledge source. Benefits You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand's discount policies. Support for your individual development plus opportunities for career mobility within our family of brands. A culture of giving back - local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.* Medical, dental, vision insurance & 401(K).* Employee Assistance Program (EAP). Time off - paid time off & holidays.* *Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role. This position can be based at either our Knoxville, TN; Etna, OH or Ft Myers, FL location and works in a hybrid model, with required days worked in the office defined by business needs. Applicants to this position must be authorized to work for any employer in the US without sponsorship. We are not providing sponsorship for this position. #LI-MJ1 Location:Ascena Corp ETNA-ascena-Pataskala, OH 43062Position Type:Regular/Full time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

Job Information Technology Schedule Full-time Job is only avaialble in the above locations There may be a hiring bonus which may be used for relocation expenses There is no remote/virtual work scenari o Job Title Intermediate/Senior/Lead Business Systems Analyst Responsibilities: General Provide leadership to project teams to lead external vendors on projects Provide organizational leadership to project team members Act as the technical leader for requirements, facilitating requirements and ensuring a quality on time delivery to the business customer Intermediate BA: Under minimal supervision, facilitate the business analysis process to identify business requirements for system solutions or improved processes that will increase efficiency and overall productivity. Work cohesively with developers, business units, external vendors, and other test team members. Responsible for the coordination of test planning for various types of projects. Works on project teams that are developing or modifying moderately complex information systems. Includes analysis and documentation of business and system requirement and coordinating testing. Analyzes business unit requests and understands business requirements, works with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff. Responsible for all artifacts and tasks produced in the Requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder Requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams also includes Test Plans and test cases. Senior / Lead BA: Provides leadership to project teams and external vendors and works with the business to facilitate on time delivery of projects Provide mentoring to fellow team members in all areas including vendor management, artifact management, and all related tools. Lead the business analysis and testing processes and collaborate with project teams and external vendors in the delivery of software solutions for TCM Technology Services and our trading partners. Translate stakeholder needs into system requirements. Works closely with and provides leadership to other project team members and vendors that are developing or modifying complex information systems. Maintains positive working relationships between Annuity Services, Technology Services and our Trading Partners. Facilitates the elicitation and documentation of business and functional requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams; also includes Test Plans and test cases. Qualifications: General Experience leading structured projects in a complex technical environment Proven ability to lead external vendors Ability to provide, receive, and act on critical feedback Proven ability to work within a structured team environment and assist with successful delivery of projects Intermediate BSA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline. Minimum of 2-4 years experience in business analysis. 2-4 years of industry experience preferred. Senior BA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing). Minimum of 5 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Lead BA: Bachelor's degree, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing) or equivalent education/experience. Minimum of 8 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Additional Information All your information will be kept confidential according to EEO guidelines.

Senior Cybersecurity and Information Security Analyst Employment Type: Full Time, Direct Hire This position plays a central role in protecting the digital footprint of a large, multisite enterprise operating within manufacturing and construction environments. The Senior Cybersecurity and Information Security Analyst is responsible for strengthening defenses, guiding security strategy, and ensuring that systems, networks, and data remain safe from internal and external threats. This is a senior-level contributor who combines technical expertise with strong communication skills to influence security practices across the organization. Primary Responsibilities Security Governance and Program Development Create and maintain security policies, standards, and procedures that align with best practices and regulatory requirements Utilize frameworks such as NIST and CIS to drive security maturity Lead risk assessments in partnership with security SaaS providers and internal teams to uncover vulnerabilities Monitoring and Threat Detection Oversee SaaS supported monitoring of network and system activity using advanced tools such as SIEM and IDS or IPS platforms Identify anomalies, investigate alerts, and document security events thoroughly Manage incident response activities including investigation, containment, eradication, and post event review Technical Security Operations Support configuration and tuning of firewalls, VPNs, endpoint security platforms, and related technologies Participate in vulnerability scans and penetration testing efforts and ensure proper remediation Review security controls across cloud, on premises, and hybrid environments Support secure system architecture decisions for new and existing solutions Awareness, Training, and Culture Recommend cybersecurity training materials and programs to strengthen organizational awareness Communicate emerging risks and best practices to employees at all levels Foster a culture where secure behavior is a shared responsibility Compliance and Reporting Ensure alignment with relevant compliance expectations including CMMC, NIST, CIS, and PCI DSS Prepare clear reporting on security posture, incidents, and program status for leadership Collaboration and Leadership Partner with IT, operations, and business groups to embed security considerations into daily workflows Provide mentorship and technical guidance to junior analysts Stay informed on new threats, tools, and strategies and recommend enhancements to the security roadmap Qualifications Education and Experience Bachelor degree in Cybersecurity, Information Technology, Computer Science, or related field Five to seven years of professional experience in cybersecurity or information security roles Experience supporting security operations within manufacturing or construction settings is a plus Certifications Certifications such as CISSP, CISM, CEH, or Security Plus are highly valued Technical Skills Strong knowledge of network protocols, firewalls, IDS or IPS systems, and encryption methods Experience using platforms such as Splunk, CrowdStrike, Cisco Umbrella, Arctic Wolf, or similar solutions Familiarity with cloud security controls in AWS or Azure Experience with industrial control system security is beneficial Ability to use scripting languages such as Python or PowerShell for automation or analysis Soft Skills Strong analytical reasoning and problem solving capability Ability to explain complex security issues to diverse audiences Comfortable multitasking in a fast moving environment Work Environment May require periodic on call availability for urgent incident response Hybrid options may be considered based on business needs Occasional travel may occur for assessments, training, or cross site collaboration

Company: Norstella Employment Type: Full Time **Description** Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **About the Role:** The Sr. Analyst II is a strategic individual contributor role responsible for leading innovation in domain-specific intelligence regarding clinical and commercial content development, driving process automation, and implementing cross-functional quality and publishing enhancements. The role combines deep industry knowledge, process design, and thought leadership to ensure Norstella's research products remain best-in-class. **Responsibilities:** + Lead advanced therapeutic research and industry trend analysis, including competitive positioning, regulatory changes, domain-specific insights, and opportunities + Drive innovation in data analysis, new product development, and data modeling by leading change initiatives and feature development + Establish and coach teams on quality frameworks, lead QA calibrations and audits, and promote process automation and operational efficiency + Collaborate cross-functionally to manage complex research projects, system improvements, and stakeholder deliverables that enhance Norstella's domain-specific intelligence offerings + Conduct and communicate high-level research insights and data-driven recommendations to internal and external stakeholders, ensuring clarity, relevance, and accuracy + Proactively identify process gaps, lead optimization initiatives, and ensure all work adheres to ethical data handling and best practices in compliance + Assist with development of unique and novel technical views and solutions for both tech- and AI-enabled development. **Qualifications:** + Graduate/Post-Graduate/Doctorate degree in Life Sciences, Pharmacy, Medical Sciences, or equivalent field/experience + Minimum 8 years of experience in business research, secondary data analysis, or the life sciences/healthcare domain + Proven leadership in driving automation, database evolution, and cross-functional initiatives + Demonstrated success in training AI models, with experience in AI-enabled applications required + Demonstrated ability to manage complex, high-impact projects with minimal oversight + Experience working with structured publishing platforms and data tools; comfort with automation concepts + Experience in using research tools and databases (e.g., ClinicalTrials.gov, EMA, FDA, SEC filings) + High proficiency in MS Office Suite (Excel, Word, PowerPoint); analytical and reporting skills + Proficiency in handling large datasets in Snowflake and other advanced systems preferred. **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** Medical and Prescription Drug Benefits Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) Dental & Vision Benefits Basic Life and AD&D Benefits 401k Retirement Plan with Company Match Company Paid Short & Long-Term Disability Paid Parental Leave Paid Time Off & Company Holidays _The expected base salary for this position ranges from $80,000 to $86,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team! This position is responsible for first and second level support, which includes working with end-users (both on-site and remotely). This can involve in-person, over-the-phone, email, and/or remote desktop support. Position works as part of a technical support team providing support and consultation pertaining to the configuration, inventorying, and repair of endpoint technologies, including but not limited to desktop and laptop computers, tablets, smartphones, inkjet and laser printers, e-mail and calendaring, and line-of-business applications. Also provides documentation of solutions when necessary and tracks all incidents using the incident management system. Essential Job Functions: + Administer and maintain the Ivanti Endpoint Manger system + Experience supporting the following Operating Systems: Windows 10, Windows 11, and Mac OS. + Experience utilizing Microsoft Intune Autopilot. + Experience supporting and utilizing Microsoft Office. + Maintain and update inventory records and system to ensure accurate and timely inventory tracking. + Work with cross-functional teams to forecast inventory needs and identify potential stock issues. + Monitor inventory levels and identify potential stockouts or overstock situations. + Manage inventory aging and coordinate proper rotation or disposal of obsolete inventory. + Participate in regular inventory counts and coordinate physical inventory audits as needed. + Collaborate with purchasing and logistics teams to optimize procurement and transportation processes. + Develop and implement SOPs for inventory management and continuously improve inventory operations. + Review and analyze inventory data to identify trends and potential areas for improvement. + Other activities as may be assigned by your manager Qualifications/ Requirements: + Associate's degree in related field, or equivalent combination of education and experience + Intermediate-level support staff with 2-4 years of relevant experience. + Experience managing O365. + Experience laptop, desktop, hardware and peripherals + Experienced in managing and reporting on Enterprise level AV products + Self-motivated team player + Must have the ability to work independently and prioritize your workload + Ability to work in a fast-paced, deadline-driven environment with strong attention to detail + Experience leading projects. + Excellent communication and interpersonal skills and professional appearance. + Ability to understand and comply with the relevant department and/or corporate policies, procedures and guidelines as they pertain to customer support. + Knowledge of relevant commonly-used concepts, best practices, and procedures. + Knowledge of local and remote computer system diagnostic tools. + Strong communication (oral, technical and written) skills. + Strong analytical ability, good judgment, strategic and multidimensional thinker. + Problem solves using interpersonal relations and diplomacy skills. + Detail oriented and organized. + Experience repairing hardware - desktops, laptops, and laser printers. + Proven customer service skills and the ability to work with a diverse constituency. + Ability to interact and work effectively in a team environment. + Ability to perform independent research and apply critical reasoning skills to solve technical issues + Ability to multitask and self-manage assigned projects and daily tasks in an environment with shifting priorities + Requires the ability to lift and carry up to 50 pounds + Requires the ability to work shifts outside of normal working hours + Requires the ability for overnight travel, up to 25% + Requires the ability for extended travel in the event of a catastrophic event + Requires the ability to be on call and support a 24x7x365 operations + Requires the ability to support both planned and unplanned events \#LI-AS1 #LI-Onsite Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume. The annual full time base salary range for this role is $52,000.00 - $58,240.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans. Pay Transparency Nondiscrimination Provision (****************************************************************************************************** SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Know Your Rights, Workplace Discrimination is Illegal (***********************************************************************************************

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** This position supports the System-wide Enterprise Master Patient Index (EMPI), chart corrections, duplicate merges, overlays, and other Data Integrity Analyst functions for all OhioHealth entities on Epic (Care Connect). In addition, this position may support all EMPI functions related to Community Connect entities. These tasks require effective critical thinking skills to analyze regulatory requirements, state and federal laws, including Joint Commission, the 21st Century Cures Act and HIPAA. The Senior Data Integrity Analyst must apply this knowledge when evaluating and working multiple inbaskets and interface error queues requiring deductive reasoning for the purpose of ensuring accurate documentation in the patient's EHR. This role requires excellent written and verbal communication skills. The position also requires working independently with little to no supervision. Data abstraction and computer skills are essential to this role along with excellent customer service skills. Excellent organizational skills with attention to detail are necessary to perform this role successfully. This position is responsible for training, process and workflow assessment, recommendations for improvement, implementing changes to workflows, reporting, GEMBA board, tracking and analyzing statistics, leading huddles and assisting with team engagement. May also assist with more duties and responsibilities requiring advanced critical thinking and analysis skills. The position must work independently with little to no supervision. This associate must also be able to perform other duties as assigned by HIM Leadership. **Responsibilities And Duties:** 40% Assists with various functions in Data Integrity/EMPI to include, but not limited to duplicate merges, chart corrections and overlays as assigned. - Troubleshoots data integrity issues by ensuring each patient has one medical record number, including performing necessary changes in all Ohio Health systems as needed. - Monitors overlay reports and potential duplicate patient work queues, researches and performs maintenance required to validate patient identity utilizing established department guidelines / processes in addition to personal discretion and judgement. - Monitors assigned chart correction cases (document corrections, amendment requests, etc) or tasks on a routine basis and follows up with all members assigned within the case to ensure timely resolution. - Utilize internal and external resources as needed to aid in the necessary research to resolve duplicates, overlays, and other chart correction issues. Utilize various applications and validate documents such as clinical and registration notes, physician orders, prescriptions, medications, and other data fields/resources. - Search for and analyze demographic and clinical data applying critical thinking skills to discern correct patient information in accordance with established processes and procedures. - Manage multiple critical tasks and assignments simultaneously with speed and accuracy in a fast paced and evolving environment. 40% - Uses logic and reasoning to identify corrective measures, process improvements, approaches to solving problems, and alternate solutions, as necessary. - Notify all downstream systems/departments and/or support staff external to department of data integrity or medical record number (MRN) changes in a timely fashion to keep systems synchronized. - Reviews and processes inbound messages or tasks into the Ohio Health electronic medical record for patient care coordination, privacy/security, and integrity of the patient's protected health information. - Responds to questions from external facilities/practices regarding the operation and support of our health information exchange (HIE) and completes processes and tasks related to the HIE. - Manage multiple critical tasks and assignments simultaneously with speed and accuracy while under pressure. - Leads cross training and new hire onboarding - Prepare documentation and guidelines as assigned. - Generates reports and analyzes data for distribution to other areas or for the team as assigned. - Participates with task forces, project teams or committees as assigned. - Leads department huddles and GEMBA board preparation and presentation. - Maintains positive behavior and adapts to a changing environment. 10% - Understand and present complex information and respond to questions about patient chart/data integrity issues from all departments across the organization - Work both independently and collaboratively with others in a professional manner within and externally to the department with minimal supervision / guidance. - Assumes responsibility for professional growth and development by completing training/recertification designed to maintain and increase job knowledge. 10% - May be required to provide afterhours/on-call support for urgent requests and coverage. - Attends meetings as required. -Other duties and projects as assigned **Minimum Qualifications:** Associate's Degree, Bachelor's DegreeRHIA - Registered Health Information Administrator - American Health Information Management Association, RHIT - Registered Health Information Technician - American Health Information Management Association **Additional Job Description:** Data Integrity/EMPI Data Experience of 2 years or greater. **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** Corporate HIM Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment **Remote Work Disclaimer:** Positions marked as remote are only eligible for work from **Ohio** .

Apply Program Analyst Department of Defense Defense Logistics Agency J62B - ABJA Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: Battle Creek, MI: $75,278 - $116,362 Columbus, OH: $77,926- $121,422 Dayton, OH: $77,460- $120,696 Fort Belvoir, VA: $85,447- $133,142 New Cumberland, PA: $85,447- $133,142 Ogden, UT: $75,278 - $116,362 Philadelphia, PA: $82,289 - $128,221 Richmond, VA: $78,009- $121,551 Summary See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: Battle Creek, MI: $75,278 - $116,362 Columbus, OH: $77,926- $121,422 Dayton, OH: $77,460- $120,696 Fort Belvoir, VA: $85,447- $133,142 New Cumberland, PA: $85,447- $133,142 Ogden, UT: $75,278 - $116,362 Philadelphia, PA: $82,289 - $128,221 Richmond, VA: $78,009- $121,551 Overview Help Accepting applications Open & closing dates 12/30/2025 to 01/09/2026 Salary $74,867 to - $133,142 per year See Summary Section for Additional Salary Information Pay scale & grade GS 11 - 12 Locations 1 vacancy in the following locations: Battle Creek, MI Whitehall, OH Wright-Patterson AFB, OH New Cumberland Defense Logistics Center, PA Show morefewer locations (4) Philadelphia, PA Hill AFB, UT Fort Belvoir, VA Richmond, VA Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent - Multiple Appointment Types Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0343 Management And Program Analysis Supervisory status No Security clearance Other Drug test No Financial disclosure No Bargaining unit status Yes Announcement number DLAJ6-26-12858846-MPR1 Control number 853334700 This job is open to Help Federal employees - Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Military spouses Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty. Individuals with disabilities Individuals who are eligible under Schedule A. Clarification from the agency "Federal employee" means current permanent competitive service employees may apply. Veterans eligibilities include 30% or more Disabled Vet, and Veterans Employment Opportunities Act (VEOA). Military Spouse Preference (MSP) eligibles, Retained Grade Preference (RGP) eligibles, and Military Reserve and National Guard Technician eligibles in the commuting area may apply. Videos Duties Help * Serves as project/program analyst and advisor for data systems, Enterprise projects, initiatives and programs that require centralized oversight. * Develops effective, efficient, and innovative data sharing solutions to meet functional and operational requirements. * Performs extensive coordination with logistics and systems experts in order to define issues and problems in areas where useful precedence does not exist * Serves as an advisor with regard to achieving optimum effective utilization of standard data processing systems and programs. * Plans, directs and coordinates accomplishment of new data initiatives, projects and programs ensuring priorities are established and milestone schedules are coordinated and published to reflect agreed priorities. * Advises on major and controversial matters having impact on logistics and information systems management. * Works with technical representatives and staff members of DLA, the military services, civil agencies, foreign governments and Government contractors for requirements definition, design, development, testing and implementation phases. * Develops test plans and user procedures. Performs functional tests prior to implementing modifications of on-line systems, applications and Enterprise Dashboards. Requirements Help Conditions of employment * Must be a U.S. citizen * Tour of Duty: Set Schedule * Security Requirements: Non-Critical Sensitive * Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal. * Fair Labor Standards Act (FLSA): Exempt * Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service. * Recruitment Incentives: Not Authorized * Bargaining Unit Status: Yes * Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See *************************** for more information. * This position and any future selections from this announcement may be used to fill future vacancies for various shifts located anywhere within DLA Information Operations, J-6. * Defense Acquisition Workforce position. Must complete DoD certification and other requirements. See Addtl Info. Qualifications To qualify for a Program Analyst, your resume and supporting documents must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-11 level, applicants must possess one year of specialized experience equivalent to the GS-09 level or equivalent under other pay systems in the Federal service, military or private sector. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: B. GS-11 - Provides advice on the impacts, risks and risk mitigation of software development decision, plans, functional designs and specifications; Prepares functional test plans and test data. Develops a portion of the overall test plan. Coordinates with other AIS project personnel and computer specialists in developing data and executing a comprehensive test plan and data covering all levels of testing. C. GS-12 - Identifies and documents application and system problems and works with the programmer and/or contractor personnel to insure the expeditious implementation and testing of problems and tests corrections to insure discrepancies are resolved; Designs, develops and maintains appropriate portions of operating manuals/procedures prescribing uniform procedures required for the implementation and operation of a new or revised AIS. B. Education Substitution: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See ******************************************** If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, you must possess: a. GS-11: To qualify based on education, in lieu of specialized experience, applicants must possess Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. b. GS-12: Applicants may not qualify for the GS-12 based on education in lieu of specialized experience. C. Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade levels GS-11, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-11. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education GS12 - Substitution of education may not be used in lieu of specialized experience for this grade level. GS11 - Are you using your education to qualify? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: Unofficial transcripts are acceptable at time of application. GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Additional information For Important General Applicant Information and Definitions go to: ****************************************************************** Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: ********************************************************************************** Position requires DoD Acquisition Program Management, Practitioner acqusition certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources. Information for Veterans is available at: ************************************** As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement. Drug-Free Workplace Policy The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing. Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing. The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids. ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal. Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. The assessments for this job will measure the following Competencies: Occupational Interaction Assessment * Accountability * Attention to Detail * Customer Service * Flexibility * Influencing/Negotiating * Integrity/Honesty * Interpersonal Skills * Learning * Self-Management * Stress Tolerance * Teamwork Occupational Judgment Assessment * Decision Making Occupational Reading Assessment * Reading Comprehension Occupational Reasoning Assessment * Reasoning Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire and USA Hire assessments. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position you must provide a complete Application Package. Each Application Package MUST include: * Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. * Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station. Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: * To begin the application process, click the Apply Online button. * Answer the questions presented in the application and attach all necessary supporting documentation. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. * Click the Submit Application button prior to 11:59 PM (ET) on 01/09/2026. * After submitting your online application, you will be notified whether or not you are required to take any additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification. The email may be routed to your "Spam" or "Junk" folder. If you do not receive the email invitation to the assessment and you meet the minimum qualifications for the position, you should contact **************************************** to request the email be re-sent. Requests to re-send invitations to the USA Hire Competency Based Assessments must be received by **************************************** BEFORE the close of the JOA. * If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements. * NOTE: Set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application. You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities, and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (************************* There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at ************************ On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit *************************************************** Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/articles/2**********764-Requesting-an-accommodation. To preview the questionnaire, please go to ********************************************************* Agency contact information Jesime McCullough Email ******************** Address DLA Information Operations J6 8725 John J Kingman Rd Ft Belvoir, VA 22060-6221 US Next steps If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Competency Based Assessments (CBA) system. These additional online assessments must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire CBA. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire CBA. NOTE: If the USA Hire CBA is altered within a year of your last application, you will be required to take the new USA Hire CBA. If no additional online assessments are required you will receive an OPM notification stating "It has been determined that you have completed all required online assessments and your application is complete. No further action is required." Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review may be completed of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found among the most highly qualified may be referred to the hiring official for consideration, and you will receive a notification of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notification of the decision. If interviews are conducted, DLA uses a technique called Behavior Based Interviewing (BBI). Be sure to check your USA Jobs account for your notification updates. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help To apply for this position you must provide a complete Application Package. Each Application Package MUST include: * Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. * Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station. Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Reconciliation of unposted and posted cash with the cash management tools and Epic. Along with variance reporting, G/L reconciliation and Third-Party biller support and customer service. **Essential Functions** + Evaluate payment variances in Epic WQs against payer contracts to determine if payer underpaid or overpaid, and dispositions variance based upon established protocols. + Identify trends through reporting and data analysis and leverages data to resolve errors in Epic proration rules, payer under and/or overpayment trends, opportunities in billing, and opportunities with managed care contracting efforts. + Log findings and provides feedback to Hospital Billing AR Management, Cash Management, and Managed Care leadership. + Perform root cause analysis and recommend and develop process improvement. + Serve as a liaison to internal teams to include the Epic Contract Maintenance Committee and to external payment variance vendors to leverage contract terms and mitigate revenue leakage and denials. + Help design and implement improvements to established or proposed reimbursement process flows to maximize potential revenue + Work with Managed Care to ensure knowledge and interpretation of managed care contracts are aligned with original intent of health system contracting efforts. + Work with Compliance, Finance and Government insurance follow up teams to stay abreast of legislative changes impacting revenue and driving payment variances. + Initiate contact with technical teams to work through technical builds and enhancements for the Payment Variance team. + Participate and lead special projects, as assigned. Oversee workflow implementation with internal and external partners. Compile and coordinate materials and feedback on special projects. Trains and mentors' new associates to the department. Serves as a subject matter expert and resource to answer questions within the department. **Skills** + Billing + Customer Follow-Ups + People Management + Payment Handing + Management Reporting + Managed Care + Taking Initiative + Reconciliation + Reading and EOB + Analytics **Physical Requirements:** **Qualifications** + High School Diploma or Equivalent, required- Three (3) years of experience in revenue cycle insurance follow up or denial management, required- + Associate's degree, preferred- Three (3) years of work experience in a complex invoice/billing/reconciliation environment, preferred- Extensive knowledge of managed care contract interpretation **Physical Requirements** + Interact with others by effectively communicating, both orally and in writing. + Operate computers and other office equipment requiring the ability to move fingers and hands. + See and read computer monitors and documents. + Remain sitting or standing for extended periods of time to perform work on a computer, telephone, or other equipment. May require lifting and transporting objects and office supplies, bending, kneeling, and reaching. **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $24.00 - $36.54 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.