Senior analyst jobs in Rochester, NY - 104 jobs

Job Description The primary responsibility of the Data Analyst is to collaborate with leadership to identify opportunities for improvement through interpretation of various information across the facility. They will be responsible for keeping the vitals of the business up to date and presentable. Their goal will be to continuously identify areas lacking in strong metric reporting and coordinate with team leaders to customize dashboards and data flows. These initiatives include developing and implementing additional technologies such as tablets, software, and data processes. They will work closely with leaders across the business to quickly identify opportunities Essential Duties and Responsibilities: • Create and maintain various informational graphics to convey metrics accurately and quickly to department leaders • Pull data from facility software and parse crucial operational insights such as scrap percent, utilization, overages, as well as KPIs dictated by business leaders • Maintain KPIs and ensure data is up to date and relevant for current business direction • Remove dated, corrupted, or otherwise unusable data from databases • Assist with data acquisition and develop additional processes to capture manufacturing data accurately and consistently • Develop departments with Industry 4.0 ideologies and standard practices • Use statistical tools to identify, analyze, and interpret patterns and trends in complex data sets that will help the organization navigate • Assign numerical value to essential business functions so that performance can be assessed and trended over periods of time • Prepare reports for leadership stating patterns, trends, and predictions using relevant data • Develop automated tools to assist with data acquisition, data queries, and data shaping • Assist with training on new processes and procedures for data acquisition • Continuously analyze and identify room for improvement on all databases including ERP and QMS related software • Support initiatives for data integrity and normalization • Assess software and hardware needs to assist with strategic decisions on new and existing systems • Troubleshoot database environments and reports to ensure informational integrity and accuracy Education, Skills, and Experience: • AS/BA in Computer/Data Science • 3 to 5 years' experience • Preferred experience with any of the following: SQL/ R/ MATLAB/ Python • Preferred experience with BI software such as Tableau/ Power BI • Proficient with Microsoft 365

The Healthcare Data Analyst is responsible for analytics, financial analysis and claims auditing. This candidate will reside within the Analytics and Reporting department and will work closely with other members of the Clinical, Medical and Network teams to design and analyze operational and claims data. This person will also present results to internal stakeholders, existing and future clients. Additionally, the ideal candidate will serve as a leader in defining and prioritizing the strategic and tactical tasks surrounding future data intelligence. Essential Functions Analyze business intelligence data to inform business and product decisions, blending historical results, available industry reports, purchased sources and public information as input to analyses Identify areas for increased clinical focus and review/assess associated action plans Maintain provider rate information and assess overall cost impact of proposed changes Support claims audit processes and procedures to ensure the fidelity of claims processing Conduct on-going refinement of the risk stratification surrounding claims processing Design, develop, interpret and present key internal business operational metrics reporting, serving as an ongoing voice for improving and increasing data intelligence leading to operational improvements Contribute to the identification and prioritization of improved reporting processes and procedures Provide on-going analysis and recommendations for improvement of operations and clinical interventions Provide direction in preparing and/or reviewing reports for publication. Assist with planning tactical goals to achieve major improvements in data analytics capabilities over time Adheres to our Mission Statement, Core Values, Code of Business Conduct and Compliance Program Complies with all Federal and applicable State laws and policies regarding privacy, confidentiality and security of health information and other designated information EDUCATION & EXPERIENCE Required Bachelor's Degree in Computer ScienceInformation Technology, MathematicsStatistics, Business or other relevant field At least three years of experience analyzing healthcare data. Preferably from a payer setting Understanding business impact is critical to improving our internal processes and seeking to maximize the ROI Prior experience producing reporting and providing analysis to organizational leadership Ability to work in a fast-paced, collaborative team environment Self-starter and may mentor/train other department members Strong communications skills Ability to work well both independently and as part of a multi-functional team, including technical, financial, administrative and clinical associates Strong knowledge of analytic, technical and reporting tools. Tableau and SQL experience preferred Advanced proficiency with Microsoft Word, Excel and PowerPoint production.

SQL Data Analyst Endeavor Streaming, part of Endeavor, is building the worlds most advanced content distribution platform for Content Creators, Global Brands, TV Broadcasters and Sports Federations. Role: SQL / Data warehouse (Redshift) / AWS experience required for this. Opportunity: You will assist in the management and growth of a large-scale data solution enabling TV everywhere with a worldwide leader specializing in digital video broadcasting, distribution, and monetization. You will build and manage solutions and processes that will grow and solve critical business needs. You will learn and implement new business processes and automate them with today's and tomorrow's technologies. You will be exposed to many exciting projects that will broaden your industry experience and continuously enhance your skills with new challenges. Responsibilities: Analyze and interpret complex data, patterns and processes Provide analysis, reports, dashboards, and insight of data supporting existing and new initiatives. Work with a team to define and implement solutions allowing the visibility of data and insight for use at the business level Manage, maintain, and report on the daily results of daily data jobs and processes both internally and externally Provide Root Cause Analysis and related documentation and communications of data issues and the data solutions we provide. Work with external clients and internal finance department on the delivery of data and reports. Skills: Bachelor's degree in Computer Science, Information Systems, Engineering, Mathematics, Quantitively-oriented degree, or a related field 3+ years as a data analyst or similar role. Must have a high degree of initiative and strong analytical skills Must have advanced skills in report development, SQL queries, views, functions, and stored procedures. Must have experience with relational databases, data lakes, data warehouses such as Redshift, and ETL/ELT data pipelines Proficiency with SQL and relational database concepts Must have experience working with AWS related technologies Must have experience working with an off-the-shelf Business Intelligence Dashboard product. Experience in meeting directly with business managers and their teams without direct support from their manager

Description & Requirements At Maximus, we lead with purpose-helping government agencies deliver programs that improve lives. We are seeking a Lead Business Analyst to provide strategic leadership in managing requirements, guiding project teams, and ensuring operational excellence. In this role, you will serve as a trusted advisor to clients and internal stakeholders, driving solutions that meet complex business needs and exceed expectations. ***This is a fully remote position. Requires 5% travel. 100% mileage reimbursed at federal rate*** Why Join Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation. - Lead and implement the design, analysis, interpretation and evaluation of a variety of reports, internal/external resource documents and surveys. - Lead and own activities related to Business Requirement Documents process. - Analyze existing systems, programs, policies, and organizational processes and recommend enhancements and improved solutions. - Design and implement process improvements that enhance customer service and optimize business operational efficiency and quality. - Conduct statistical analyses and evaluates a wide variety of information to assess operational difficulties and develop solutions to complex problems, including escalated issues Independently develop and implement modeling and evaluation processes to determine the effectiveness of current operational activities. - Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation. - Serve as a liaison between business ops and system team for the planning, implementation and maintenance of programs and contractual changes. - Communicate status, risks, and issues to the Systems Analysis and Design Director, senior management and/or the client, as appropriate. - Monitor BA activities with the Systems Analysis and Design Director to ensure that all business analysis activities are allocated appropriately and executed as planned. - Ensure all business requirements and business processes are adequately documented. - Lead cooperative efforts among members of a project team. - Manage efficient execution of business meetings with internal project staff, client staff, and/or project vendors. - Act as advisor to project team members to resolve problems. - Provide support to operation senior staff, division managers and program managers. - Develop high quality communications suitable for clients. - Work effectively with internal and external business partners in the delivery of solutions. - Maintain extensive and comprehensive working knowledge of all assigned programs and projects. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Program Specific Requirements: - BABOK certified preferred - Write complex SQL queries preferred - Analyzing provider policy and resulting business process changes or similar experience required - At least 3+ years Medicaid provider experience / Medicaid provider enrollment experience #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 100,000.00 Maximum Salary $ 150,000.00

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 90 Crittenden Blvd, Rochester, New York, United States of America, 14642 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500055 SMH Hematology/Oncology Work Shift: UR - Day (United States of America) Range: UR URG 106 Compensation Range: $44,419.00 - $62,186.00 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: Supports the development of methods for data collection, analysis, and reporting for a department or school. Analyzes and interprets data using statistical techniques. Assists with the creation of presentations and reports based on findings, which includes collating, modeling, interpreting and analyzing data. Collects data requirements, analyzes and determines technical issues, and design ad-hoc reports. Collects, analyzes and documents business requirements and supports translation into function and system requirement specifications. JOB DUTIES AND RESPONSIBILITIES: - Assists with tracking and compiling of comprehensive business metric data for evaluating effectiveness of programs, processes, or practices. Protects and ensures confidentiality of data per applicable policies and procedures (i.e. HIPPA etc.). Assists with building business solutions based on data. - Collects requirements and designs reports to meet data analysis needs. Assists in the preparation of detailed documentation and/or reporting, in the case of external audit. Supports audit process and assists with compilation of required documentation. - Updates and maintains the integrity of assigned databased on an ongoing basis. - Consults with user groups to assess data preparation and data management needs, program design, and general user interface testing. Supports the evaluation of new technology and resources, and the impact of those new technologies, for improving data outcomes. - Assists in the development of standard operating procedures, process maps, code manuals and project plans for all major reporting projects, as needed. QUALIFICATIONS: Bachelor's Degree in statistical analysis, data base management, or related discipline required. 1 year of experience with data analysis or customer resource management systems required or equivalent combination of education and experience. Strong attention to detail and strong organizational, data analysis and problem-solving skills required. Familiarity with statistics and statistical analysis, advanced knowledge of Microsoft Excel, ability to visually portray data preferred. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owned enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. Job Description Job Profile- Human Services Change Management Analyst/ Change Management Analyst Duration-24 Months Location- Rochester, NY Candidates should have at least 60 months experience, and at least one of the following should apply 7. Experience working on researching and performing information gathering activities for the implementation of an automated human service system; 8. Experience identifying and documenting the scope of business process changes or enhancements required by procedural changes or by changes to federal, State or local laws and statutes. 9. Experience in change management planning and implementing change, including experience in self assessments and developing implementation action plans. 10. Experience working directly in a Child Welfare setting in New York State, local district, or voluntary agency in New York State or another state. 11. Experience facilitating small groups or teams and exhibiting leadership qualities to arrive at sound business solutions to improve current business practices. 12. Bachelor Degree Additional Information If you are interested in finding out more about opportunities near you, if you are in need of a staffing firm such as ours, or if you just have a question regarding your resume and career path, please email me at ryanaskitc.com

Job Description Alcott HR is looking for an experienced business to business Sales professional to join our team as a Senior Business Consultant. Alcott HR is a Professional Employer Organization, and we support our clients in a broad scope of Human Resources disciplines. In this role, your primary focus will be on building and nurturing relationships with business owners and key decision-makers to provide tailored HR solutions. This role will service the Western New York market and offers the capability for flexible in-office/remote work. We've got a lot to offer: Uncapped commission and unlimited territory Ability to sell any of our offerings to any industry (PEO, ASO, HRO, HR Consulting) Competitive base salary plus an industry-leading commission plan with escalating rates Remote schedule flexibility Here's what you'll do: Develop and maintain relationships with business owners and key decision makers. Leverage your professional network to generate referral business and expand Alcott HR's client base Network with business advisors to educate them on Alcott HR's offerings and benefits for their clients Prospect and network for business owners and key decision makers to explain how Alcott HR can help their company to grow Complete required sales process, paperwork and finalize new client contracts Travel throughout our open territory. No set territories with Alcott HR! Exceed sales goals determined by management, and reach your maximum earning potential You are someone who has: 2+ years of business-to-business sales experience with a focus on relationship-building Successful and stable track record of excellence Ability to aggressively prospect for new business A positive and consultative mindset when engaging with clients Exceptional verbal and written communication abilities, particularly with C-level executives Ability to work independently, as well as being a collaborative team member Expertise in consultative and solution-oriented sales techniques A driven, self-starter attitude with strong time management skills We definitely want to talk to you if you have the following: Demonstrated ability in cold calling and prospecting with a positive and persistent style Proven ability to be a "hunter gatherer" within the C-level market PEO and/or Employee Benefit sales experience We know you have your choice of roles for your next opportunity. Here's why we think you should choose Alcott HR: You'll be joining a PEO & HR company that is poised for rapid growth, taking a new and exciting service model and message to underserved markets across the US. We have a big market to go after, striving to provide the best and most unique HR service in the space, and some of the most loyal and enthusiastic clients behind us. Big Enough to Get the Job Done, Small Enough to Care. Family working environment with the ability to influence executive decision making and help steer the ship. Compensation: Base Salary of $70,000-$85,000 plus commission structure, enabling a potential total earning potential of $105,000-$185,000+ About Alcott HR At Alcott HR, we have a Passion for People and Performance™. We empower leaders to focus on their core business purposes and meaning which enables them to more quickly and efficiently grow their business. Alcott HR provides clients and business owners with customized solutions for running their business, including HR best practices, regulatory compliance, payroll, training and development, employee benefits, risk management support, workers' compensation insurance and employment related administration. We serve a diverse group of successful profit and not for profit businesses across the U.S. Get to know us by visiting ***************** Alcott HR provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Alcott HR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P. Morgan's U.S. Private Bank. If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level. As a Program Banker Analyst in the U.S. Private Bank, you will work on an integrated team with our bankers, global investment specialists, capital advisors, and trust and estate experts to bring in new clients and to serve existing clients. As a top performing Analyst, you will have the opportunity to continue onto the next phase at the firm as an Associate at the end of the program. Promotional opportunities within J.P. Morgan are based on our business needs and the Analyst's performance. The two-year Analyst Program provides exposure to our multiple business areas within the Private Bank including but not limited to credit and lending, multi-asset class investments, wealth advisory and estate planning. Job Responsibilities Help devise customized financial strategies for existing and prospective clients Prepare pitch books and meeting materials Collaborate with integrated team members to analyze balance sheets and understand a clients' investment objectives to produce customized recommendations that consider appropriate risk/return objectives Become an expert in a range of proprietary models to provide recommendations on tailored solutions Conduct research and analysis; assist with product development and prospecting efforts Research client inquiries and manage follow up communication and materials Work directly with clients as you continue to progress in your role Required Qualifications, Capabilities, and Skills Bachelor's degree with a minimum overall GPA of 3.2 No more than two years of work experience following completion of undergraduate program Demonstrated aptitude for sales and client relationship management Preferred Qualifications, Capabilities, and Skills Superior multi-tasking and organizational skills Excellent communication skills and poise giving presentations Genuine interest in financial markets and macro-level economic trends Ability to leverage both quantitative and qualitative resources to understand complex financial situations and present solutions

About ITT: ITT is a leading manufacturer of critical components for harsh environments that serves fast-growing end markets in flow, aerospace and defense, energy and transportation. Building on our heritage of innovation, we partner with our customers to deliver solutions to the key industries that underpin our modern way of life. Headquartered in Stamford, CT, we have more than 11,700 employees globally with operations in ~40 countries and sales in more than 125. At our core is our engineering DNA, with 1,280+ engineers, 1,700+ active global patents and ~51 manufacturing locations. Our businesses are organized in three distinct segments, each based around our core engineering DNA: Industrial Process: A global leader in centrifugal and twin-screw pumps and engineered valves for chemical, energy, mining, and industrial applications. Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Bornemann, Habonim, Engineered Valves, Rheinhütte Pumpen and Svanehøj. Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone. Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA. Position Summary ITT Goulds Pumps is looking for a Product Assurance Analyst to join their team in Seneca Falls, NY. The Product Assurance Analyst is responsible for performing QA and/or customer pump inspections. It also involves interaction and support with the Union personnel building the units. This person will assist in resolving problems incurred and issuing supporting paperwork for resolution. Essential Responsibilities QA Final Inspection of Assembled pump units-to factory order requirements Log inspection results into Excel and SharePoint databases that will be used by the Quality Engineers to implement Correction Actions Verify proper documentation has been acquired from vendors to be submitted per customer requirements Work with Scheduler for the selection of rough and finished parts to meet QA requirements-stock selects from rough stock Dimensionally measure finish stock parts when an out of tolerance condition arises on assembly to alleviate future occurrences Work with shop personnel and foreman to correct discrepancies on inspection jobs in a timely fashion Assist shop personnel by obtaining component drawings when discrepancies occur during the build process Working relationship with Software QA Auditor to supply missing required QA documentation to satisfy QA requirements Personable and knowledgeable to assist and answer questions with outside customers/inspectors Supply pertinent information with supporting photos to QA Engr. for issuance of discrepancies to vendors Perform Visual Weld inspections Perform any special studies or projects as assigned by supervisor Other duties as assigned Position Requirements Education : 2 year technical degree or High School Diploma with equivalent experience Experience: 1-3 years of Quality Inspection experience is required. Experience working in a machine shop and/or assembly build environment is preferred. Skills/Knowledges: Problem Solving Skills Good Interpersonal skills Team Player Good Communications Skills Customer focused PC Skills: AS400, Excel, Word VT Level II certified is preferred #IP1 #LI-MC1 Equal Pay Act Statement We aim to pay our ‘ITT'ers' fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what' they accomplish, but also on ‘how' they reflect ITT's values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations. Equal Pay Act Range Annual Salary Range is $70,800 to $105,400 Plus Benefits and Incentive Plans Not ready to apply? Connect with us for general consideration.

Provide support and analysis in order to ensure accurate and timely distribution of sales commission and bonuses, corporate sponsored sales programs, reporting, and recognition and rewards for the sales organization. Responsibilities Prepares monthly sales and commission data to ensure accurate payment of commissions for all sales personnel and divisions in accordance with the associated compensation plans. Builds compensation plans within Oracle Incentive Compensation (OIC) application. Builds reports within Oracle Analytics (OBIEE) module to support reporting needs for the Sales organization. Ensures that all assigned internal analysis and monthly close processes for the Core and MMS Commission Cycle are completed on time and within quality control guidelines. Performs monitoring controls to ensure the accuracy of data within OIC, working with Corporate Commissions Coordinators to make necessary corrections in a timely manner throughout the monthly commission cycle. Establishes and documents standard operating procedures to support daily usage and maintenance of OIC and associated commission systems. Assists the Corporate Commission Managers in developing new system enhancement projects as well as design and analyze current system enhancements while assisting in the development of new procedures and processes in order to meet changing compensation plan requirements or improve the overall efficiency of the commissions process. Works with Corporate Support to appropriately identify system related issues and developing resolutions to rectify potential and existing problems. Responds in a timely and accurate manner to all levels of sales management, including senior management and their assistants, to address all issues concerning the Core/MMS sales division.

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets. Alpine Software: Banyan's Portfolio Company Alpine Software, founded in 1994 and based in Rochester, NY, develops and sells leading SaaS products to fire departments, serving over 600 customers primarily across the US. Our flagship product, RedNMX, offers a comprehensive suite of fire department management tools, including dispatching, call reporting, personnel management, inventory management, and mobile tracking. The Application Support Analyst provides high-quality customer service and advanced technical support to the company's clients. This role handles complex product issues, collaborates with internal teams to improve product quality, contributes to documentation and workflows, and ensures that fire departments receive fast, accurate, and reliable assistance. This is a full-time, in-office position (9:00 AM - 5:00 PM EST) at the company's Rochester headquarters. Role & Responsibilities: Client Support & Troubleshooting Serve as the first point of contact (phone, email, ticket) for customer inquiries related to the RMS platform and associated modules. Triage, investigate, and resolve complex technical issues using the ticket management system (Zendesk). Provide hands-on troubleshooting including: RMS workflows (Incidents, NFIRS/NERIS, Scheduling, Personnel, Training, Assets, etc.) CAD integration behavior User permissions and configuration Data imports/exports and validation Client-side and server-side setup, including basic SQL checks Clearly document issue details, root cause, and resolution steps. Client Coaching & Best Practices Educate clients on system features, workflows, and recommended usage patterns. Help customers get the most value from the company's solutions through process coaching and configuration guidance. Maintain a strong customer-first mindset and set clear expectations throughout each support engagement. Internal Collaboration Work closely with QA, Product, and Engineering teams by: Filing clear and reproducible bug reports Identifying recurring issues and recommending improvements Participating in release validation and regression testing as needed Assist with the creation and maintenance of knowledge-base articles, client documentation, and internal runbooks. Continuous Learning & Process Improvement Develop a deep understanding of the company's software modules, integration architecture, and the broader fire-service software ecosystem. Continuously improve troubleshooting skills through training, internal learning opportunities, and hands-on experience. Follow all support workflows and escalate issues appropriately when complexity exceeds defined thresholds. Actively contribute ideas that reduce ticket volume, improve resolution time, and enhance customer satisfaction. Required Experience: 2+ years of client-facing software support experience, preferably in a technical or enterprise application environment. Prior experience troubleshooting multi-module or workflow-based software systems. Excellent troubleshooting and analytical skills. Strong written and verbal communication skills. Ability to understand complex workflows and translate them into user-friendly guidance. High attention to detail and accuracy in documentation. Ability to multi-task while maintaining productivity in a fast-paced environment. Professional, calm, and empathetic client communication style. Ability to escalate appropriately based on urgency or risk. Strong ownership mindset with a commitment to delivering an outstanding support experience. Preferred Skills: Experience with Fire/EMS RMS software, CAD systems, NFIRS, or NERIS. Experience using a ticket system (preferably Zendesk). Comfort with SQL queries (reading logs, running basic selects). Experience with software installation, configuration, or upgrade processes. Familiarity with public-safety workflows or fire-service operations. Benefits & perks: Competitive salary + performance bonus Health, dental, vision, and 401(k) with match On-site role with occasional work-from-home flexibility PTO, company holidays, volunteer time off Annual professional-development budget The expected base salary for this position is: USD $55,000- $60,000. Salary is based on a number of factors including market conditions, location and may vary depending on job-related skills and experience. Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: Verify that all communications from our recruiting team come from an @banyansoftware.com email address. Remember, employers will never request payment or banking information during the hiring process. If you receive a suspicious message, do not respond - instead, forward it to ************************** and/or report it to the platform where you received it. Your safety and security are important to us. Thank you for staying vigilant.

An IT Security Analyst is a vital part of an organization's mission to protect its information assets. Salary range (depending on experience): $70k-$140k The role is to monitor, analyze, test, and maintain security technologies and processes in support of the achievement of regulatory and security requirements. As part of this work, it is important the Analyst have a working knowledge of the organization's information architecture and business processes. The IT Security Analyst works collaboratively with all departments in problem solving issues related to security configurations and processes. Strong communications skills and a high level of values are essential for this role. DUTIES AND RESPONSIBILITIES: Monitors organization's networks for security breaches and investigates a violation when one occurs. Installs, utilizes and maintains software, such as SIEMs, DLP, firewalls and data encryption programs, to protect sensitive information. Prepares reports that document security breaches and the extent of the damage caused by the breaches. Researches the latest information technology (IT) security trends. Helps plan and carries out an organization's way of handling security. Develops security standards and best practices for their organization. Recommends security enhancements to management or senior IT staff. Defines, implements and maintains corporate security policies. Conducts internal and external security audits. Protects digital files and information systems against unauthorized access, modification or destruction. Works with vendors to promote optimal functionality, including documentation, analyzing change requests, and upgrades to ensure that the most current versions are available. Advises team leadership on all aspects of planning and successful approaches to meeting project plan and goals. Follows established departmental policies, procedures, and technical standards. Works extended and non-standard hours as necessary to support security maintenance and implementation. Takes “on-call” rotation to provide twenty-four hour support when appropriate Is responsible for attending all annual mandatory educational programs as required by position. EDUCATION: Associate's Degree in Information Systems or related field required. Candidates with security relevant certifications (SANS, ISACA, ISC2) preferred. EXPERIENCE: Minimum of five years' work experience in Information Security as a Network Engineer or equivalent role. Experience with SIEM, IDPS, DLP is strongly desired.

An IT Security Analyst is a vital part of an organization's mission to protect its information assets. Salary range (depending on experience): $70k-$140k The role is to monitor, analyze, test, and maintain security technologies and processes in support of the achievement of regulatory and security requirements. As part of this work, it is important the Analyst have a working knowledge of the organization's information architecture and business processes. The IT Security Analyst works collaboratively with all departments in problem solving issues related to security configurations and processes. Strong communications skills and a high level of values are essential for this role. DUTIES AND RESPONSIBILITIES: Monitors organization's networks for security breaches and investigates a violation when one occurs. Installs, utilizes and maintains software, such as SIEMs, DLP, firewalls and data encryption programs, to protect sensitive information. Prepares reports that document security breaches and the extent of the damage caused by the breaches. Researches the latest information technology (IT) security trends. Helps plan and carries out an organization's way of handling security. Develops security standards and best practices for their organization. Recommends security enhancements to management or senior IT staff. Defines, implements and maintains corporate security policies. Conducts internal and external security audits. Protects digital files and information systems against unauthorized access, modification or destruction. Works with vendors to promote optimal functionality, including documentation, analyzing change requests, and upgrades to ensure that the most current versions are available. Advises team leadership on all aspects of planning and successful approaches to meeting project plan and goals. Follows established departmental policies, procedures, and technical standards. Works extended and non-standard hours as necessary to support security maintenance and implementation. Takes “on-call” rotation to provide twenty-four hour support when appropriate Is responsible for attending all annual mandatory educational programs as required by position. EDUCATION: Associate's Degree in Information Systems or related field required. Candidates with security relevant certifications (SANS, ISACA, ISC2) preferred. EXPERIENCE: Minimum of five years' work experience in Information Security as a Network Engineer or equivalent role. Experience with SIEM, IDPS, DLP is strongly desired.

Greenlight Networks is seeking a part-time Revenue Operations Analyst to assist our team! This role involves multiple facets of performance tracking and reporting, and close collaboration across the marketing, sales and customer experience teams. The candidate should have a foundation in using data to evaluate and optimize sales/marketing efforts to generate revenue. This role requires hands-on experience with Excel and other data analysis technologies. The candidate should possess natural curiosity, be able to work on multiple projects simultaneously in a fast-paced environment and meet deadlines while maintaining a focus on quality work. Key Responsibilities: Data Collection & Cleaning: Assist in the gathering and cleansing/scrubbing of data from multiple sources (CRM, Billing, etc). Analysis: On-going evaluation of data to identify trends that may highlight opportunities and/or issues. Reporting & Visualization: Create dashboards, reports, and presentations to communicate findings to stakeholders. Strategy Support: Assist marketing teams with data-driven decisions, A/B testing, and optimization. Education & Experience: Working toward or have a Bachelor's degree in Marketing, Business, or a related field. Strong analytical skills with large data sets and quantitative analysis. Comfortable in a fast-paced environment and able to pivot quickly, adjust to new priorities, and remain calm under pressure. Genuine curiosity and willingness to learn new technology. Compensation: Our job titles may span more than one career level. The hourly pay range for this position is $21.00/hr - 24.00/hr. The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at ************************************

Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE\: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Process Associate, L1 Wind Turbine Helpdesk Analyst! In this role, the Remote Wind Turbine Support Technicians monitor the status and performance or wind turbines and wind farms to ensure continuous operations. Remote Wind Turbine Support Technicians troubleshoot and reset faults remotely, coordinate with onsite technicians as needed to minimize disruption of service to the power grid. Responsibilities · Real time monitoring and response of Renewable Energy power generating assets. · Provide wind turbine parameter data to site technicians over the call to help them perform maintenance · Perform remote troubleshooting applying Remote Operations Center Fault Handling Procedures and Special Instructions · Escalate and communicate to next level of fleet support when remote troubleshooting is not effective ensuring to provide any relevant information to aid in additional support · Interface with site team and customer operation center when observe network interruption or loss of communication between power assets and Monitoring System · Monitor the ROC notifications for customer requests during the shift and take the necessary actions immediately · Follow ROC procedures to drive standardized global practices · Proficiently communicate with internal and external customers via written and verbal communication · Document all work performed via guidelines in approved procedures and appropriate playbook via provided digital tools Qualifications we seek in you! Minimum Qualifications · Excellent written and verbal communication skills · Ability to work independently · Excellent PC skills, experience using MS Office, MS Outlook, and Excel · Must be able to work variance shifts required for 24x7 operations Preferred Qualifications/ Skills · Experience in renewable energy generation · Experience with industrial plant maintenance · Experience with maintenance and troubleshooting Programable Logic Controllers (PLC's Why join Genpact? · Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation · Make an impact - Drive change for global enterprises and solve business challenges that matter · Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities · Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day · Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters\: Up. Let's build tomorrow together. The approximate annual base compensation range for this position is $25.00 - $28.00. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity Location-based Roles - “Los Angeles, California based candidates are not eligible for this role. Schenectady, NY area candidates are eligible for this role only.” Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Redding Ridge Asset Management LLC (“Redding Ridge”) was established and seeded by Apollo Global Management, Inc. (together with its subsidiaries, “Apollo”) in 2016. Redding Ridge has assets under management of approximately $44.2 billion as of October 31, 2025. Redding Ridge's primary business consists of acting as collateral manager for CLO transactions and related warehouse facilities in both the U.S. and Europe. Redding Ridge also provides structuring and ratings advisory services to issuers across various asset classes. Primary Responsibilities Partner closely with Apollo's Global Middle Office to ensure reconciliation processes are accurate, consistent, and aligned across global operations Manage comprehensive review and approval of CLO trustee reports and effective date reports, prioritizing accuracy and timely delivery Conduct quarterly performance attribution analysis and benchmark comparison Track all defaulted assets and communicate to Portfolio Management team Oversee all discount swaps and communicate each CLO's ability to participate to Portfolio Managers Maintain a comprehensive database for all discount obligations Manage trustee relationships, including leading monthly status calls, serving as the primary escalation point between internal operations teams and trustee senior management, and advising on trustee selection for new CLO issuances Work with Investor Relations to help answer DDQ and direct investor questions Provide quarterly updates to upper management reflecting quarterly distributions Reconcile weekly PCV movements against trustee and internal trading activity Assist with ad hoc projects and initiatives across the CLO Surveillance team Qualifications & Experience 3-5 years of buy-side experience focused on leveraged loans and high yield; structured credit, fixed income, or similar relevant fields Familiarity with Bloomberg databases; extraction and monitoring Strong Excel and PowerPoint skills are required. Python and SQL experience a plus Ability to work with and extrapolate large amounts of data Team player with the ability to “wear multiple hats” Excellent work ethic; ownership mentality with high attention to detail and accountability Self-driven, able to learn quickly, with a strong attention to detail and problem-solving skills Ability to prioritize and work in a fast-paced environment Bachelor's degree required, Business, Economics, Finance, or related field Pay Range $150,000 - 175,000 The base salary range for this position is listed above and is dependent on individual candidate experience and skills. This position is also eligible for a discretionary annual bonus based on personal, team, and Firm performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including experience and expertise, and may vary from the amounts listed here. Redding Ridge Asset Management and its affiliates comply with applicable discrimination and equal opportunities legislation in all of its jurisdictions and do not discriminate in employment or recruitment based on race, color, religion, gender, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or any other protected characteristic under applicable law.

The primary responsibility of the Data Analyst is to collaborate with leadership to identify opportunities for improvement through interpretation of various information across the facility. They will be responsible for keeping the vitals of the business up to date and presentable. Their goal will be to continuously identify areas lacking in strong metric reporting and coordinate with team leaders to customize dashboards and data flows. These initiatives include developing and implementing additional technologies such as tablets, software, and data processes. They will work closely with leaders across the business to quickly identify opportunities Essential Duties and Responsibilities: • Create and maintain various informational graphics to convey metrics accurately and quickly to department leaders • Pull data from facility software and parse crucial operational insights such as scrap percent, utilization, overages, as well as KPIs dictated by business leaders • Maintain KPIs and ensure data is up to date and relevant for current business direction • Remove dated, corrupted, or otherwise unusable data from databases • Assist with data acquisition and develop additional processes to capture manufacturing data accurately and consistently • Develop departments with Industry 4.0 ideologies and standard practices • Use statistical tools to identify, analyze, and interpret patterns and trends in complex data sets that will help the organization navigate • Assign numerical value to essential business functions so that performance can be assessed and trended over periods of time • Prepare reports for leadership stating patterns, trends, and predictions using relevant data • Develop automated tools to assist with data acquisition, data queries, and data shaping • Assist with training on new processes and procedures for data acquisition • Continuously analyze and identify room for improvement on all databases including ERP and QMS related software • Support initiatives for data integrity and normalization • Assess software and hardware needs to assist with strategic decisions on new and existing systems • Troubleshoot database environments and reports to ensure informational integrity and accuracy Education, Skills, and Experience: • AS/BA in Computer/Data Science • 3 to 5 years' experience • Preferred experience with any of the following: SQL/ R/ MATLAB/ Python • Preferred experience with BI software such as Tableau/ Power BI • Proficient with Microsoft 365

Alcott HR is looking for an experienced business to business Sales professional to join our team as a Senior Business Consultant. Alcott HR is a Professional Employer Organization, and we support our clients in a broad scope of Human Resources disciplines. In this role, your primary focus will be on building and nurturing relationships with business owners and key decision-makers to provide tailored HR solutions. This role will service the Western New York market and offers the capability for flexible in-office/remote work. We've got a lot to offer: Uncapped commission and unlimited territory Ability to sell any of our offerings to any industry (PEO, ASO, HRO, HR Consulting) Competitive base salary plus an industry-leading commission plan with escalating rates Remote schedule flexibility Here's what you'll do: Develop and maintain relationships with business owners and key decision makers. Leverage your professional network to generate referral business and expand Alcott HR's client base Network with business advisors to educate them on Alcott HR's offerings and benefits for their clients Prospect and network for business owners and key decision makers to explain how Alcott HR can help their company to grow Complete required sales process, paperwork and finalize new client contracts Travel throughout our open territory. No set territories with Alcott HR! Exceed sales goals determined by management, and reach your maximum earning potential You are someone who has: 2+ years of business-to-business sales experience with a focus on relationship-building Successful and stable track record of excellence Ability to aggressively prospect for new business A positive and consultative mindset when engaging with clients Exceptional verbal and written communication abilities, particularly with C-level executives Ability to work independently, as well as being a collaborative team member Expertise in consultative and solution-oriented sales techniques A driven, self-starter attitude with strong time management skills We definitely want to talk to you if you have the following: Demonstrated ability in cold calling and prospecting with a positive and persistent style Proven ability to be a "hunter gatherer" within the C-level market PEO and/or Employee Benefit sales experience We know you have your choice of roles for your next opportunity. Here's why we think you should choose Alcott HR: You'll be joining a PEO & HR company that is poised for rapid growth, taking a new and exciting service model and message to underserved markets across the US. We have a big market to go after, striving to provide the best and most unique HR service in the space, and some of the most loyal and enthusiastic clients behind us. Big Enough to Get the Job Done, Small Enough to Care. Family working environment with the ability to influence executive decision making and help steer the ship. Compensation: Base Salary of $70,000-$85,000 plus commission structure, enabling a potential total earning potential of $105,000-$185,000+ About Alcott HR At Alcott HR, we have a Passion for People and Performance™. We empower leaders to focus on their core business purposes and meaning which enables them to more quickly and efficiently grow their business. Alcott HR provides clients and business owners with customized solutions for running their business, including HR best practices, regulatory compliance, payroll, training and development, employee benefits, risk management support, workers' compensation insurance and employment related administration. We serve a diverse group of successful profit and not for profit businesses across the U.S. Get to know us by visiting ***************** Alcott HR provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Alcott HR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Description & Requirements Maximus is currently hiring for a remote Enrollment and Eligibility Subject Matter Expert. The Enrollment and Eligibility Subject Matter Expert delivers consulting services for medium- to long-term engagements, applying a combination of technical expertise, interpersonal skills, and subject matter expertise in SNAP, TANF, and Medicaid policies and processes. This role focuses on the planning, development, delivery, deployment, and oversight of Integrated Eligibility systems to support HHS modernization initiatives. *This position is contingent upon contract award. * Why Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Paid Time Off Package - Enjoy UTO, Holidays, and sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary. - Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget. - Work closely with management and work groups to create and maintain work plan documents. - Track the status and due dates of projects. - Manage relationships with project staff responsible for projects. - Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed. - Facilitate regular meetings and reviews. - Adhere to contract requirements and comply with all corporate policies and procedures. - Provide ad hoc support as needed to project team, developers, and stakeholders as requested by project team. - Provide assistance responding to federal partners' requests for information. - Consult on federal or state initiatives or policy changes. Minimum Requirements - Bachelor's degree in related field. - 7-10 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. - Experience with CMS Medicaid Streamline Modular Certification (SMC) and related outcomes and metrics. - Experience researching state Medicaid , federal, and state eligibility and enrollment documentation and regulations. - Experience defining and designing Medicaid enrollment and reconciliation solutions. - Experience speaking with the client/users to understand their specific eligibility business processes - Minimum three (3) years' experience within the last five (5) years in a comparable role on a similar project. - Must be willing and able to work a shift that supports the Alaska Standard time zone. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 90,000.00 Maximum Salary $ 110,000.00