Senior analyst jobs in Syracuse, NY - 87 jobs

The EPIC Systems Engineer III is a senior-level role on the healthcare IT infrastructure team which is responsible for the design, implementation, and optimization of the Epic environment, including client systems, Citrix delivery, security integrations (Imprivata), and backend infrastructure. Serves as the subject matter expert for Epic, collaborating with application, networking, and security teams to ensure seamless performance and high availability of our mission-critical clinical systems. Core Job Responsibilities Design, configure, and maintain the Epic environment, including Citrix, Hyperspace, and print services. Administer Epic client distribution tools, including monitoring, deployment, and patching. Integrate Epic with enterprise technologies such as Active Directory, Imprivata, RightFax, and Microsoft 365/Exchange. Collaborate with application and infrastructure teams to optimize Epic system performance, reliability, and security. Troubleshoot and resolve complex issues related to Epic client systems, Citrix environments, and integrations. Participate in Epic upgrades, version migrations, and system validation testing. Implement and enforce HIPAA, security, and compliance standards across Epic and supporting infrastructure. Develop and maintain automation, scripts, and deployment workflows to improve efficiency and reliability. Mentor junior engineers and provide technical guidance to application teams. Participate in a rotating on-call support schedule for Epic infrastructure issues. Perform other duties as required. Education/Experience Requirements REQUIRED: Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent work experience). 5-7 years of systems engineering experience, with at least 3+ years in Epic administration. Strong knowledge of Epic client system architecture and distribution methods. Hands-on experience with: Citrix XenApp/XenDesktop administration Active Directory integration Imprivata authentication RightFax and enterprise print services Microsoft 365/Exchange/Groupwise Proficiency with Windows Server administration, virtualization (VMware/Hyper-V), and scripting (PowerShell/Python). Strong understanding of disaster recovery, high availability, and performance tuning. Strategic problem solver with the ability to diagnose and resolve complex infrastructure/application issues. Strong communication and collaboration skills, capable of working across IT and clinical teams. High accountability and ownership of mission-critical Epic systems. Commitment to security, compliance, and operational excellence. Ability to mentor junior engineers and share subject matter expertise. PREFERRED: Experience supporting large-scale Epic environments in a healthcare provider organization. Familiarity with hybrid cloud integrations (Azure, AWS). Knowledge of automation and infrastructure-as-code tools (Ansible, Terraform). Licensure/Certification Requirements PREFERRED: Epic ECSA certification (Client Systems Administrator) - required or must be obtained within 6 months of hire. Advanced certifications such as VMware VCP, Citrix CCP-V/CCE-V, Microsoft 365 Certified, or Cisco CCNP.

Role: The Fraud System & Data Analyst's primary role is to drive strategic insights and data-driven solutions to optimize fraud risk management, enhance profitability, forecast losses, and improve operational efficiency across consumer and business products. This role demands a strong blend of analytical insight and cross-functional expertise, empowering the analyst to lead process enhancements and major initiatives independently. Responsibilities include developing fraud detection models, refining rule-based systems, and leveraging large datasets to uncover emerging fraud trends. The analyst will also support real-time monitoring, automate reporting, and contribute to system enhancements that improve decision accuracy and reduce operational friction. Collaboration with key stakeholders across Risk, Compliance, Operations and business units is essential to align fraud strategies with broader organizational goals. The annual salary range for this position is: $75,699.51-$113,549.27. Location: Our headquarters are based in Syracuse, NY. We work in a Hybrid Model requiring a minimum of 5 days in office per month. Essential Functions & Responsibilities: 40% Data Analysis & Monitoring: - Performs complex analysis of financial data, fraud trends and portfolio performance to understand product performance and improve fraud risk, profitability, performance, compliance with laws and regulations, and operational performance. - Develop and manage Key Risk Indicators and Key Performance Indicators for fraud performance against products and channels. - Oversee Operations metrics for risk and performance ensuring accuracy and timeliness. - Identifies trends based on metrics and portfolio performance and reports them to management. - Supports execution of large-scale projects, or new project integrations, by conducting advanced reporting and drawing analytics-based insights. - Leverage insights from data & analytics, industry forums, and channel partners to identify and drive new ideas on improving member experience, operational efficiency, and reducing fraud risk. 30% System & Tool Utilization: - Operate and maintain fraud detection software, data mining tools, machine learning platforms, and transaction monitoring systems to effectively identify and prevent fraud. - Develop and implement new processes and solutions to enhance fraud prevention systems and mitigate future risks. - Collaborate with team to discuss new and emerging fraud trends - Conduct root cause analysis to identify vulnerabilities and recommend improvements 20% Reporting & Communication: - Partners across organization lines including Operations, Lending, Technology, Risk & Compliance in the development of risk and performance strategy. - Translate complex findings into clear, actionable recommendations for key stakeholders. - Develop compelling vision and data driven business cases for transformation initiatives. 10% Perform all other duties as assigned: - Including but not limited to department administrative responsibilities. - Maintain up-to-date knowledge of trends and developments in fraud detection. - Extended work hours may be required. Performance Measurements: See Dayforce (HRIS) for performance goals upon hire & annually. Knowledge and Skills: Experience: 3 to 5 years of similar or related experience including: - Minimum of 3 years' experience in analytics and managing risk. - Experience with U.S. banking laws and regulations applicable to a federal credit union and its applications to ensuring the safety and soundness of Credit Union staff and member assets. - Knowledge of automated fraud monitoring, investigative case management or related financial services industry fraud monitoring tools and applications. - Knowledge and general understanding of principal financial institution regulations. - CFE or equivalent certification preferred. Education: Bachelor's degree in quantitative field or equivalent work experience required. Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Other Skills: - Team player with strong organizational, communication, analytical and PC skills. - Ability to research/analyze data and recognize/evaluate patterns of member activity. - Self-starter with exceptional attention to detail - Experience conducting fundamental analysis to understand and quantify financial drivers. - Strong strategic thinking and problem-solving skills (ability to frame a complex problem, evaluate options, and develop a plan to address) - Track record of being able to break complex problems down and develop a clear strategy / action plan. - Ability to identify high value opportunities. - Experience influencing organizations and senior leadership to act on identified opportunities. - Strong communication skills/ability to explain nuanced topics at right approach and level of detail to influence an audience. - Proven track record of working across organizational lines to successfully drive projects from idea to execution. - Knowledge of government/regulatory statutes as they relate to financial services and fraud. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit for long periods at a time, use hands to finger, handle, or feel, and talk or hear. The employee is occasionally required to walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. This Job Description is not a complete statement of all duties and responsibilities comprising the position.

Saab is seeking a skilled Data Informatics Analyst to support our efforts in delivering data-driven solutions across the organization. The ideal candidate will operate at the intersection of data engineering, analytics, and strategic decision-making, transforming raw data into actionable insights for multiple business units and functional teams, including Business Operations, HR, Finance, IT, Security, and Legal. Responsibilities include: Design and deliver data-driven solutions that support organizational goals and strategic decision-making. Partner with cross-functional teams (Finance, IT, Security, Legal) to understand business needs and translate them into technical requirements. Architect and implement secure, scalable, and efficient data platforms in compliance with internal and external security standards. Develop, enhance, and maintain ETL pipelines using Python to ingest, clean, and transform large datasets from various sources. Build and maintain interactive KPI dashboards and data visualizations using modern BI tools (e.g., Power BI, Qlik). Ensure data governance, integrity, and availability by following best practices in data architecture and lifecycle management. Collaborate with data architects and IT teams to maintain system scalability, reliability, and security. Conduct root cause analysis and troubleshoot data quality issues across reporting layers and ETL workflows. Ability to occasionally travel (typically 1 trip per quarter). Compensation Ranges: Syracuse, NY, West Lafayette, IN, or Orlando, FL: $72,000 - $90,000 Washington, D.C., Ashburn, VA, or Quincy MA: $86,400 - $108,000 The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training. Skills and Experience: Required Qualifications: BA/BS degree (preferably in Information Technology, Computer Science, or a related discipline) with 3+ years of relevant experience, or MA/MS degree in (preferably in Information Technology, Data Science, or a related discipline) with 1+ year of relevant experience Proficient in Python for data engineering and ETL development. Strong experience with SQL and data modeling. Expertise in designing and deploying BI dashboards and reports using tools such as Power BI, Tableau, or Qlik. Understanding of Azure services, including Azure Synapse Analytics, Azure Machine Learning, Azure Databricks, Azure SQL Database, Azure Data Lake Storage, Azure Blob Storage, Azure Data Factory, and Azure Logic Apps. Solid understanding of data security principles, compliance requirements, and best practices in secure data architecture. Strong communication skills and ability to collaborate effectively across departments. Citizenship Requirements: Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. Drug-Free Workplaces: Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen. Benefits: Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits. Highlights include: Medical, vision, and dental insurance for employees and dependents Generous paid time off, including 8 designated holidays 401(k) with employer contributions Tuition assistance and student loan assistance Wellness and employee assistance resources Employee stock purchase opportunities Short-term and long-term disability coverage About Us: Saab is a leading defense and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 19,000 talented people, Saab constantly pushes the boundaries of technology to create a safer, more sustainable and more equitable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in eight U.S. locations. Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person's needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.

Saab is seeking a skilled Data Informatics Analyst to support our efforts in delivering data-driven solutions across the organization. The ideal candidate will operate at the intersection of data engineering, analytics, and strategic decision-making, transforming raw data into actionable insights for multiple business units and functional teams, including Business Operations, HR, Finance, IT, Security, and Legal. Responsibilities include: Design and deliver data-driven solutions that support organizational goals and strategic decision-making. Partner with cross-functional teams (Finance, IT, Security, Legal) to understand business needs and translate them into technical requirements. Architect and implement secure, scalable, and efficient data platforms in compliance with internal and external security standards. Develop, enhance, and maintain ETL pipelines using Python to ingest, clean, and transform large datasets from various sources. Build and maintain interactive KPI dashboards and data visualizations using modern BI tools (e.g., Power BI, Qlik). Ensure data governance, integrity, and availability by following best practices in data architecture and lifecycle management. Collaborate with data architects and IT teams to maintain system scalability, reliability, and security. Conduct root cause analysis and troubleshoot data quality issues across reporting layers and ETL workflows. Ability to occasionally travel (typically 1 trip per quarter). Compensation Ranges: Syracuse, NY, West Lafayette, IN, or Orlando, FL: $72,000 - $90,000 Washington, D.C., Ashburn, VA, or Quincy MA: $86,400 - $108,000 The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training. Skills and Experience: Required Qualifications: BA/BS degree (preferably in Information Technology, Computer Science, or a related discipline) with 3+ years of relevant experience, or MA/MS degree in (preferably in Information Technology, Data Science, or a related discipline) with 1+ year of relevant experience Proficient in Python for data engineering and ETL development. Strong experience with SQL and data modeling. Expertise in designing and deploying BI dashboards and reports using tools such as Power BI, Tableau, or Qlik. Understanding of Azure services, including Azure Synapse Analytics, Azure Machine Learning, Azure Databricks, Azure SQL Database, Azure Data Lake Storage, Azure Blob Storage, Azure Data Factory, and Azure Logic Apps. Solid understanding of data security principles, compliance requirements, and best practices in secure data architecture. Strong communication skills and ability to collaborate effectively across departments. Citizenship Requirements: Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. Drug-Free Workplaces: Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen. Benefits: Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits. Highlights include: Medical, vision, and dental insurance for employees and dependents Generous paid time off, including 8 designated holidays 401(k) with employer contributions Tuition assistance and student loan assistance Wellness and employee assistance resources Employee stock purchase opportunities Short-term and long-term disability coverage About Us: Saab is a leading defense and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 19,000 talented people, Saab constantly pushes the boundaries of technology to create a safer, more sustainable and more equitable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in eight U.S. locations. Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person's needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.

We are seeking a Data Entry Analyst to support a challenging and dynamic program within the Northern Virginia area. The Analyst will analyze pre-collected intelligence analysis data and foreign travel data by leveraging multiple customer databases and tools in support of end users. More About the Role: The Analyst will follow documentation outlined in the SOW to determine which criteria needs to be documented and/or flagged. The Analyst will read through large amounts of data, and input the data into a format outlined by the customer. The Analyst will input data into SPSS, and will use Microsoft Excel to export data from customer systems. The Analyst will analyze events related to counterterrorism efforts, and input data into customer systems. Youll Bring These Qualifications Familiarity with key US foreign policy and national security Counterterrorism (CT) objectives Strong attention to detail is necessary in order to manipulate data into SPSS Knowledge of IC policies and procedures Experience working with Microsoft Excel Experience working with classified and unclassified travel databases Ability to work independently Ability to work efficiently in a metrics-driven environment Ability to communicate effectively with team members BA degree + 3 years of experience Company Overview: You will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. We are an Equal Opportunity Employer Females/Minorities/Protected Veterans/Individuals with Disabilities. As a federal contractor, we are subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.

The Minimum Data Set (MDS) Nurse Assessment Coordinator is a Registered Nurse accountable for the reporting, billing and documentation related to Resident Assessment Instrument (RAI) process to include the MDS, Care Plans, Medicare and Medicaid reimbursement. Oversees the patient interdisciplinary assessment and care planning process in the Transitional Care Unit. Minimum Qualifications: R.N., N.Y.S. license or eligible, Bachelors Degree (BSN preferred) and a minimum of 2 years of RN experience (or Associates Degree in Nursing and 4 years of RN experience) plus excellent nursing assessment skills, written and oral communication skills, organizational/time management and team skills, and computer literacy required. Professional Registered Nurse experience in long term care regulations and Minimum Data Set (MDS) Assessment Completion required. CPR-BLS certification required. Preferred Qualifications: Acute care RN experience is strongly preferred. Work Days: Per Diem - Days Message to Applicants: Recruitment Office: Human Resources

Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owned enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. Job Description Job Profile- Human Services Change Management Analyst/ Change Management Analyst Duration-24 Months Location- Syracuse, NY Candidates should have at least 60 months experience, and at least one of the following should apply 1. Experience working on researching and performing information gathering activities for the implementation of an automated human service system; 2. Experience identifying and documenting the scope of business process changes or enhancements required by procedural changes or by changes to federal, State or local laws and statutes. 3. Experience in change management planning and implementing change, including experience in self assessments and developing implementation action plans. 4. Experience working directly in a Child Welfare setting in New York State, local district, or voluntary agency in New York State or another state. 5. Experience facilitating small groups or teams and exhibiting leadership qualities to arrive at sound business solutions to improve current business practices. 6. Bachelor Degree Additional Information If you are interested in finding out more about opportunities near you, if you are in need of a staffing firm such as ours, or if you just have a question regarding your resume and career path, please email me at ryanaskitc.com

Active Top Secret Clearance is required The Technical Program Analyst helps facilitate cyber technology transition at the Air Force Research Laboratory by providing System Engineering and Technical Advisor (SETA) support. This support consists of financial analysis, technical advising (cyber), acquisition support, and administrative functions. Primary Responsibilities: Provide technical and financial program management advisement. Provide technical and financial program analysis and administrative support. Perform program management tasks such as: monitoring obligation and expenditure rates for each contract developing and maintaining Phase/Expenditure Plans and Earned Value Management (EVM) receiving obligation documentation and invoices and ensuring data is posted timely to appropriate systems performs financial pulls and analysis of obligation and expenditure rates in order to track customer and internal obligation and expenditures of funds Track invoices and update program financial charts. Build and maintain detailed financial spreadsheets. Track incoming funding, expenditures, award dates and other information. Review incoming financial documents including but not limited to: Military Interdepartmental Purchase Requests (MIPRs) (DD Form 448), Interagency Agreements (IAA), 7600A/B, Form 9, etc.) for accuracy of information and adherence to applicable regulations, identify issues based upon the needs of the project. Maintain an incoming financial request form spreadsheet for all funding by program to include funding incoming / outgoing, expenditure rates, and disposition of funds to respective contracts, purchases, and salaries. Monitor funds programmed, obligated, and expended on supporting BAAs. Assist in strategic planning, with preparation of technical, financial, and programmatic materials necessary to assist in the development and execution of programs. Provide budget information; conduct financial analyses; provide execution status; ensure proper use of all funds (active, expired, and cancelled); funds reconciliation; enter and maintain data; and forecasting. Coordinate dates among principals, technical program briefing schedule, conference room reservation, handouts, clearance coordination, facility access and breaks, luncheons, and receptions as necessary. Understand and interpret technical concepts and provide technical inputs, prepare, build, and maintain presentation briefings to support the mission of AFRL that accurately and clearly conveys these concepts. Organize and logistically support Government sponsored events. Basic Qualifications: Minimum 4 years' full time Department of Defense (DoD) Acquisition experience required. Certification from Defense Acquisition University preferred. Bachelor of Arts or Science preferred and a minimum of 5 years' relevant experience or equivalent combination of education and experience. Experience with and an understanding of various types of government contracts, contract structure, funds appropriations, and inter-agency governmental funds transfer processes Experience with and an understanding of DoD Planning, Programing, Budgeting, and Execution (PPBE) Experience with and an understanding of Technical Portfolio Management Ability to read, analyze, and interpret financial documents and technical reports. Ability to effectively present information in several formats including technical financial documents, presentations, status reports etc. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical, financial documents. Active Top Secret clearance. Knowledge Skills & Abilities: Excellent computer skills with proficiency in Microsoft Office programs (i.e., Excel, Word, Outlook) Ability to exercise discretion and independent judgment Excellent organizational skills with ability to effectively manage multiple projects, priorities, and deadlines Detail-oriented with excellent analytical and critical thinking skills Ability to work both independently and in a team environment Responsible for the integration of Swingtech Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken. Summary of Benefits: 15 PTO days 11 paid holidays Medical Insurance with - 3 options (HSA with $600 Employer Contribution). Dental Insurance with no age limit orthodonture. Vision Insurance through EyeMed in and out of network coverage. Short Term and Long-Term Disability coverage with 100% premium support, Life insurance and AD&D with 100% premium support Supplemental Life Insurance Critical Care and Accident Insurance availability Pet Insurance through Nationwide Employee Assistance Program 401k with enrollment from day one. 4% deferral by company. $1500 Annual Training Budget $1500 Referral bonus Eligibility for annual merit and discretionary bonus Flexible work arrangements Equal Opportunity Employer Minority/Female/Veterans/Disabled

USM Business Systems Inc. is a quickly developing worldwide System Integrator, Software and Product Development, IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA with off-shore delivery centers in India. We offer world-class ability in giving most astounding quality and administrations through industry best practices planned to convey remarkable worth to our customers. Utilizing our industry knowledge, administration service offering expertise and innovation abilities, we distinguish new business and innovation slants and create answers for help customers around the globe, giving top of the line solid and practical IT benefits which are cost effective services. Established in 1999, the organization has corner qualities in building and dealing with a Business Oriented IT environment with rich involvement in technology innovation, ERP and CRM counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint Consulting and IT Infrastructure. Our other offerings include modified solutions and administrations in ERP, CRM, Enterprise architecture, offshore advisory services ,e-commerce, Social , Mobile, Cloud, Analytics (SMAC) and DevOps. USM, a US ensured Minority Business Enterprise (MBE) is perceived as one of the fastest developing IT Systems Integrator in the Washington, DC zone. Most as of late, USM was positioned #9 on the rundown of the Top administrations organizations in the DC Metro Area - Washington Business Journal (2011). We are a project-driven firm that reliably meets the IT needs of our State and Government customers through development and business keenness. Hi professional, Hope you are doing great… USM Business Systems Inc is a highly recognized provider of professional IT Consulting services in the US. I have an exciting new opportunity that I wanted to share with you and your network. Our client, is currently seeking a Professional to join their organization. I have included a complete job description below in case you or someone you know might be interested in learning more. Job Title: VMware Subject Matter Experts (SME) Location: Rome, NY Duration: 1+ year Primary Skills: VMware Required skills: Need (2) VMware Subject Matter Experts (SME) 1.1 Virtualization Services EMC will provide client with two (2) VMware Subject Matter Experts (SME) to work at the direction to the customer, and in support of the BAH project manager, responsible for maintaining, operating and optimizing the existing VMware solution. Duties shall include, but not be limited to: • Subject Matter Expertise in VMware Technologies (vSphere, vRealize, NSX, etc…) • Optimizing the existing Virtual Infrastructure o Consolidation Best practices, Server consolidation and Application consolidation o High Availability, Business Continuity Best practices o Capacity Management • Service Levels and Business Constraints on operational architectures • Customer Strategic Enterprise Virtualization Architecture Leadership o Participate and drive the virtualization infrastructure architectures o Architecture & Capacity Assessments o Current state vs. Future state • Orchestration and blue-printing • Drive virtualization best practices across Customer enterprise • Support project management tasks, and other duties, outlined in the PWS. This contract is T&M and will be able to cover their expenses, but they must be willing to be there M-F every week. Of course normal vacations would be expected and holidays off. We would like to stick to Per Diem regulations per month for expenses, which is something they could look up for upstate New York. Syracuse is largest city nearby. Location is Rome, NY. The posting requires a TS/SCI clearance Thanks & Regards! Parthu Srinivas IT Recruiter | ************ srinivasr@usmsystems(dot)com Additional Information If you are interested in above position, please share your updated resume to ******************************* or can directly call me on ************

About ITT: ITT is a leading manufacturer of critical components for harsh environments that serves fast-growing end markets in flow, aerospace and defense, energy and transportation. Building on our heritage of innovation, we partner with our customers to deliver solutions to the key industries that underpin our modern way of life. Headquartered in Stamford, CT, we have more than 11,700 employees globally with operations in ~40 countries and sales in more than 125. At our core is our engineering DNA, with 1,280+ engineers, 1,700+ active global patents and ~51 manufacturing locations. Our businesses are organized in three distinct segments, each based around our core engineering DNA: Industrial Process: A global leader in centrifugal and twin-screw pumps and engineered valves for chemical, energy, mining, and industrial applications. Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Bornemann, Habonim, Engineered Valves, Rheinhütte Pumpen and Svanehøj. Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone. Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA. Position Summary ITT Goulds Pumps is looking for a Product Assurance Analyst to join their team in Seneca Falls, NY. The Product Assurance Analyst is responsible for performing QA and/or customer pump inspections. It also involves interaction and support with the Union personnel building the units. This person will assist in resolving problems incurred and issuing supporting paperwork for resolution. Essential Responsibilities QA Final Inspection of Assembled pump units-to factory order requirements Log inspection results into Excel and SharePoint databases that will be used by the Quality Engineers to implement Correction Actions Verify proper documentation has been acquired from vendors to be submitted per customer requirements Work with Scheduler for the selection of rough and finished parts to meet QA requirements-stock selects from rough stock Dimensionally measure finish stock parts when an out of tolerance condition arises on assembly to alleviate future occurrences Work with shop personnel and foreman to correct discrepancies on inspection jobs in a timely fashion Assist shop personnel by obtaining component drawings when discrepancies occur during the build process Working relationship with Software QA Auditor to supply missing required QA documentation to satisfy QA requirements Personable and knowledgeable to assist and answer questions with outside customers/inspectors Supply pertinent information with supporting photos to QA Engr. for issuance of discrepancies to vendors Perform Visual Weld inspections Perform any special studies or projects as assigned by supervisor Other duties as assigned Position Requirements Education : 2 year technical degree or High School Diploma with equivalent experience Experience: 1-3 years of Quality Inspection experience is required. Experience working in a machine shop and/or assembly build environment is preferred. Skills/Knowledges: Problem Solving Skills Good Interpersonal skills Team Player Good Communications Skills Customer focused PC Skills: AS400, Excel, Word VT Level II certified is preferred #IP1 #LI-MC1 Equal Pay Act Statement We aim to pay our ‘ITT'ers' fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what' they accomplish, but also on ‘how' they reflect ITT's values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations. Equal Pay Act Range Annual Salary Range is $70,800 to $105,400 Plus Benefits and Incentive Plans Not ready to apply? Connect with us for general consideration.

n/a About Us: Guggenheim Securities is the investment banking and capital markets business of Guggenheim Partners, a global investment and advisory firm. Guggenheim Securities offers services that fall into four broad categories: Advisory, Financing, Sales and Trading, and Research. Guggenheim Securities is headquartered in New York, with additional offices in Chicago, Boston, Atlanta, San Francisco, and Houston. Guggenheim is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For more information, please visit GuggenheimSecurities.com, follow us on LinkedIn or contact us at ****************************************** or ************.

I.T. Excel is a new breed of service firm - an industry-focused consulting and integration firm offering a broad range of solution offerings to clients from a broad range of Industries. ITE is an end-to-end global consulting & solutions company with over 250 employee .We help companies bring improved focus to IT and how it aligns with the business, executes on its priorities and balances between innovation and efficiency. We have successfully shared with many of our clients the strategies, approaches and techniques necessary to transform IT capability and enable the implementation of business strategy. We specialize in the following technologies- QA/Software Testing, Business Analysis and Computer System Validation. Job Description Title: Jr. Quality Analyst/ Jr. QA Tester/ Jr. Business Analyst Description: WE ARE LOOKING FOR FRESH GRADUATES FOR QA and BA POSITIONS. Employment Benefits: Competitive Base Salary: Base Pay of $55,000 - $58,000 / Yr with periodic reviews (usually every 6 months) and increments. I.T. EXCEL is an E-VERIFIED Company. I.T. Excel is a new breed of service firm - an industry-focused consulting and integration firm offering a broad range of solution offerings to clients from a broad range of Industries. ITE is an end-to-end global consulting & solutions company with over 250 employee .We help companies bring improved focus to IT and how it aligns with the business, executes on its priorities and balances between innovation and efficiency. We have successfully shared with many of our clients the strategies, approaches and techniques necessary to transform IT capability and enable the implementation of business strategy. We specialize in the following technologies- QA/Software Testing, Business Analysis and Computer System Validation. Client Sites anywhere within USA. Candidates must be willing to relocate anywhere within USA for their projects. Clients: We mostly work with Fortune 50 companies. We have existing contracts/partnership with Amgen, Aventis, Alfa Physician Resources, Baxter, Bank of America, Bank One, Biogen, Cisco Systems, Citi Bank, Citizens Bank, Cymbal, Deutsche Bank, Eli Lilly, Freddie Mac, Fannie Mae, GMAC Insurance, IBM, ING Direct Bank, Johnson & Johnson, JP Morgan & Chase, LL Bean, Liberty Mutual, Nasdaq, Navimedix, Nextel, Pfizer, State Farm Insurance, Schering Plough, Wells Fargo, Verizon, 3 COM and many more. Health Insurance: ITE provides all its full-time employees with medical insurance. Health Insurance coverage (PPO Plan) is offered by Anthem Blue Cross Blue Shield, one of the leading healthcare companies in the United States. This allows easy access to dependable healthcare, through a large network of physicians and hospitals, spread across the United States. We are also working on adding other benefits like Dental/Vision Workers Compensation: Workers' compensation insurance is provided to all employees, covering them against work related injuries and/or disabilities. Relocation Assistance: We offer our employees Relocation Assistance, to help them with the relocation costs while starting their project at client site Qualifications Qualifications: BS in Biomedical Engineering/ BS in Chemical Engineering/ Computer Science/ MS Computer Science/ BBA/ MBA/ Engineering degree required from an accredited university or college. Minimum Experience: Recent college graduates with no experience or graduates with few years of experience preferred. Computer literate and familiar with the use of word processing, spreadsheet, and basic database applications preferred. Additional Information Skills/Abilities/Competencies Required: Must be ambitious, have strong work ethic, and a willingness to learn Be a fast learner with strong problem solving skills Demonstrated strength in verbal and written communication Positive & winning attitude Excellent communication and interpersonal skills Ability to understand and effectively communicate at all management levels, technical dependencies, timeline impact and risks Employment Benefits: Competitive Base Salary.

Job Description At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities This position facilitates identity and access management. The position is responsible for ensuring that customer requests for security access is completed in a timely manner, provides second level technical support to end users and IT functional groups. This position will perform ticket management and participate in meetings. It is the responsibility of the IAM admin to manage Identity and access within a wide range of business and financial services applications. This position will also work independently to develop, configure and support. computer applications with the aim of improving business efficiency and productivity in regards to access and identity management. Working as part of a team of IT professionals, to investigate and analyze problems or requirements from a business perspective and design and specify suitable systems. Essential Duties: Process Identity and Access request for users within the entire organization in conjunction with security policies and guidelines defined and approved by Information Security. Design and developing identity management strategies, architectures, implementation plans and governance plans. Understanding of security audit compliance requirements in relation to security and privacy regulations. Assist IT System Analyst team in providing technical expertise and recommendations in assessing new IT software projects and initiatives to support and enhance our existing systems in regard to Identity and Access management. Provide required business and/or subject matter expertise for day to day related activities on complex issues, including new strategic programs or initiatives impacting current and existing systems. Develop and maintain statistical reports with analysis for management and auditing purposes. Serve as an escalation point for Technology Support staff on more complex identity and access related issues. Cross-train with appropriate IT department members to serve as backup, as needed. Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion. Ancillary Duties: Provide assistance wherever necessary to help the Information Technology Department and the bank in achieving their annual goals. Qualifications Education, Training and Requirements: Associate/Bachelors Degree in Computer Science, Information Systems, or related field or equivalent experience. All applicants must be 18 years of age or older. Skills: Proficient reading, writing and analytical skills. Excellent interpersonal and communication skills. Advance knowledge of provisioning support which includes ticket management, customer service, and knowledge of least privilege methodology with security rights, permissions and groups, experience with Active Directory, Exchange and financial services industry applications. Must be able to thoroughly document processes and work performed. Experience: At least 3 years experience in Information Technology in a banking or financial environment part of which should include application administration duties.

Summary: The Technical Systems Analyst provides front-line IT support across the resort and casino, ensuring smooth operation of systems used in gaming, hospitality, food & beverage, and guest services. Troubleshoots hardware and software issues, supports POS and property management systems, and works closely with departments to deliver timely, high-quality technical solutions that enhance the guest and team member experience. Position Responsibilities: Effectively supports operations startup, monitoring, control, and bringing down the operation of the computer systems using the computer or administrator console; the consoles of equipment at remote sites, and other control/monitor units. Continually assesses the performance of the computer systems in order to maintain the parameters and standards of its operation, and to assist in making corrections or improvements in them. Exhibits and performs superior troubleshooting techniques in a proactive environment in order to resolve issues as quick as possible and limit impact to business operations. Supports the development of Operations Procedures and Manuals; ensures modifications are done in a timely manner to be effective with the implementation of change. Establishes and follows Standard Operating Policies and Procedures for managing systems. Ensures the backup schedule is processed and the tapes are rotated for offsite storage. Performs 1st and 2nd Level Support for all systems and escalates trouble ticket as required by support model in a timely manner. Opens trouble ticket as required by support model. Conducts remote control of servers and desktops as required by support model during trouble shooting trouble tickets. Places service calls for hardware and software to vendors as required by support model. Resolves trouble tickets at fast as possible in accordance with support model, and in compliance with Service Level Agreements. Monitors and initiates batch processing or work requests as required. Ensures all system backups of data run as scheduled and performs all required tasks as necessary to protect the organization. Complete Gaming System Audits Responsible for On and Off Boarding Minimum Qualifications: Degree in Computer Science, or other related technical field, and/or equivalent experience of at least four yrs. in an IT environment. Must be experienced in resolving a multitude of computer user difficulties. Demonstrates excellent troubleshooting skills; understands at what point to escalate issue to next support level. Must possess a general knowledge of IBM AS/400 and OS/400, UNIX, Intel platform, database concepts, and networking protocols, concepts and devices. Has a basic understanding of the Windows operating systems. Must be flexible and willing to work any shift - position is a 24X7 coverage support position. Knowledge of Microsoft Office, Microsoft Windows, and basic networking concepts (TCP/IP, DNS, cabling, wireless, etc.). Must be comfortable supporting administrator-level functionality across operating systems. Experience with corporate infrastructure packages such as Outlook, Citrix MetaFrame, Windows Terminal Services, Active Directory, NDS, and Virus Scanning (local and server-based). Must possess knowledge of end-user device hardware support including PCs (CPU, Motherboard, BIOS, NIC, video, sound, PSU, HDD, CD-RW, DVD, FDD), monitor, keyboard, mouse, drivers, firmware, printers, and laptops. Detail oriented and able to work effectively in a multi-tasking environment. Must understand VPN and TFP Understand Incident Management and Response. Desired Qualifications: Some type of Industry Certification Experience in an Information Technology Call Center Demonstrated experience working with gaming and/or hospitality systems. A working knowledge of transaction processing and data flow in a large enterprise computing environment. Remarks: This job description is intended to be illustrative of the position's duties and should not be construed to be an exhaustive statement of the essential functions of the job.

Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owned enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. Job Description Job Profile- Human Services Change Management Analyst/ Change Management Analyst Duration-24 Months Location- Syracuse, NY Candidates should have at least 60 months experience, and at least one of the following should apply 1. Experience working on researching and performing information gathering activities for the implementation of an automated human service system; 2. Experience identifying and documenting the scope of business process changes or enhancements required by procedural changes or by changes to federal, State or local laws and statutes. 3. Experience in change management planning and implementing change, including experience in self assessments and developing implementation action plans. 4. Experience working directly in a Child Welfare setting in New York State, local district, or voluntary agency in New York State or another state. 5. Experience facilitating small groups or teams and exhibiting leadership qualities to arrive at sound business solutions to improve current business practices. 6. Bachelor Degree Additional Information If you are interested in finding out more about opportunities near you, if you are in need of a staffing firm such as ours, or if you just have a question regarding your resume and career path, please email me at ryanaskitc.com

I.T. Excel is a new breed of service firm - an industry-focused consulting and integration firm offering a broad range of solution offerings to clients from a broad range of Industries. ITE is an end-to-end global consulting & solutions company with over 250 employee .We help companies bring improved focus to IT and how it aligns with the business, executes on its priorities and balances between innovation and efficiency. We have successfully shared with many of our clients the strategies, approaches and techniques necessary to transform IT capability and enable the implementation of business strategy. We specialize in the following technologies- QA/Software Testing, Business Analysis and Computer System Validation. Job Description Title : Jr. Quality Analyst/ Jr. QA Tester/ Jr. Business Analyst Description: WE ARE LOOKING FOR FRESH GRADUATES FOR QA and BA POSITIONS. Employment Benefits: Competitive Base Salary: Base Pay of $55,000 - $58,000 / Yr with periodic reviews (usually every 6 months) and increments. I.T. EXCEL is an E-VERIFIED Company. I.T. Excel is a new breed of service firm - an industry-focused consulting and integration firm offering a broad range of solution offerings to clients from a broad range of Industries. ITE is an end-to-end global consulting & solutions company with over 250 employee .We help companies bring improved focus to IT and how it aligns with the business, executes on its priorities and balances between innovation and efficiency. We have successfully shared with many of our clients the strategies, approaches and techniques necessary to transform IT capability and enable the implementation of business strategy. We specialize in the following technologies- QA/Software Testing, Business Analysis and Computer System Validation. Client Sites anywhere within USA. Candidates must be willing to relocate anywhere within USA for their projects. Clients: We mostly work with Fortune 50 companies. We have existing contracts/partnership with Amgen, Aventis, Alfa Physician Resources, Baxter, Bank of America, Bank One, Biogen, Cisco Systems, Citi Bank, Citizens Bank, Cymbal, Deutsche Bank, Eli Lilly, Freddie Mac, Fannie Mae, GMAC Insurance, IBM, ING Direct Bank, Johnson & Johnson, JP Morgan & Chase, LL Bean, Liberty Mutual, Nasdaq, Navimedix, Nextel, Pfizer, State Farm Insurance, Schering Plough, Wells Fargo, Verizon, 3 COM and many more. Health Insurance: ITE provides all its full-time employees with medical insurance. Health Insurance coverage (PPO Plan) is offered by Anthem Blue Cross Blue Shield, one of the leading healthcare companies in the United States. This allows easy access to dependable healthcare, through a large network of physicians and hospitals, spread across the United States. We are also working on adding other benefits like Dental/Vision Workers Compensation: Workers' compensation insurance is provided to all employees, covering them against work related injuries and/or disabilities. Relocation Assistance: We offer our employees Relocation Assistance, to help them with the relocation costs while starting their project at client site Qualifications Qualifications: BS in Biomedical Engineering/ BS in Chemical Engineering/ Computer Science/ MS Computer Science/ BBA/ MBA/ Engineering degree required from an accredited university or college. Minimum Experience: Recent college graduates with no experience or graduates with few years of experience preferred. Computer literate and familiar with the use of word processing, spreadsheet, and basic database applications preferred. Additional Information Skills/Abilities/Competencies Required: Must be ambitious, have strong work ethic, and a willingness to learn Be a fast learner with strong problem solving skills Demonstrated strength in verbal and written communication Positive & winning attitude Excellent communication and interpersonal skills Ability to understand and effectively communicate at all management levels, technical dependencies, timeline impact and risks Employment Benefits: Competitive Base Salary.

Job Summary: Data management (backing up and transferring files) and performing basic data analysis. Options for this position to expand depending on if you have a background in computer coding. Minimum Qualifications: Must be a current student enrolled at Upstate Medical University and approved for financial aid through the Student Financial Aid office at Upstate. Preferred Qualifications: Work Days: Salary Range/Pay Rate: $17/hour Message to Applicants: This Federal Work Study position is available to current Upstate Medical University students who have been approved for and accepted Federal Work Study through the Financial Aid Office. If you are unsure if you are approved for Federal Work Study, please do not hesitate to contact our office via e-mail at: ********************* or by telephone at: ***************. Recruitment Office: Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.

About ITT: ITT is a leading manufacturer of critical components for harsh environments that serves fast-growing end markets in flow, aerospace and defense, energy and transportation. Building on our heritage of innovation, we partner with our customers to deliver solutions to the key industries that underpin our modern way of life. Headquartered in Stamford, CT, we have more than 11,700 employees globally with operations in ~40 countries and sales in more than 125. At our core is our engineering DNA, with 1,280+ engineers, 1,700+ active global patents and ~51 manufacturing locations. Our businesses are organized in three distinct segments, each based around our core engineering DNA: Industrial Process: A global leader in centrifugal and twin-screw pumps and engineered valves for chemical, energy, mining, and industrial applications. Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Bornemann, Habonim, Engineered Valves, Rheinhütte Pumpen and Svanehøj. Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone. Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA. Position Summary ITT is looking for an Audit Analyst to join their dynamic, fast-paced Shared Services group in Seneca Falls, NY. A few of the responsibilities for this position include ensuring SOX and GAAP compliance across the business units, coordinating Sales and Use Tax audits, and keeping records accurate and up to date for all locations. Essential Functions of the Role: Essential Responsibilities Ensure compliance of SOX and GAAP by all Shared Services site process owners with company requirements and guidelines established for the performance, documentation and testing of internal controls. Ensure HQ and Shared Services control templates are updated annually. Co-ordinate with all functional owners. Facilitate semi annual recertifications, restricted access and segregation of duties templates are completed. Support GCC audits. Actively support BCP, security and compliance related aspects of the SAP ONE applications as it relates to the Head Quarters groups and maintain overall internal controls for the organization. Coordinate all audits for all ITT entities and coordinate data requests with the auditor and BU's. Ensure that Record Retention policy is current and up to date for all FSS locations and in line with ITT policy. Ensure compliant with processes related to Unclaimed Property reporting to all States and Canada for ITT Corporation. Remain up to date on requirements pertaining to all States' regulation changes. Position Requirements Bachelor's degree in Accounting, Finance or Business is required 3-5 years of accounting/financial analysis experience is required Experience with audits and Sarbanes Oxley Act (SOX) is required Business Continuity Plan (BCP) experience is required Experience writing documentation for policies, processes, and procedures is required Excellent skills in financial analysis, analytical experience and problem solving Must be able to perform structured analysis in complex environments Strong Microsoft Office skills including Excel, Word, and Outlook. Experience with complex ERP systems such as SAP and consolidation software such as Onestream is preferred but not required. Ability to partner, work effectively, and communicate with other team members, departments, and upper management. Proficient in a fast paced, global shared services environment. Ability to work independently to meet deadlines and complete time sensitive projects. Safety is a core value at ITT. Our employees understand and follow all ITT safety policies and procedures, participate in workplace inspections, safety training, and in the development of job safety analyses. This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. #LI-RL1 Equal Pay Act Statement We aim to pay our ‘ITT'ers' fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what' they accomplish, but also on ‘how' they reflect ITT's values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations. Equal Pay Act Range Annual Salary Range $70,000 to $105,400 Plus Benefits and Incentive Plans. Not ready to apply? Connect with us for general consideration.

Summary: The Technical Systems Analyst provides front-line IT support across the resort and casino, ensuring smooth operation of systems used in gaming, hospitality, food & beverage, and guest services. Troubleshoots hardware and software issues, supports POS and property management systems, and works closely with departments to deliver timely, high-quality technical solutions that enhance the guest and team member experience. Position Responsibilities: Effectively supports operations startup, monitoring, control, and bringing down the operation of the computer systems using the computer or administrator console; the consoles of equipment at remote sites, and other control/monitor units. Continually assesses the performance of the computer systems in order to maintain the parameters and standards of its operation, and to assist in making corrections or improvements in them. Exhibits and performs superior troubleshooting techniques in a proactive environment in order to resolve issues as quick as possible and limit impact to business operations. Supports the development of Operations Procedures and Manuals; ensures modifications are done in a timely manner to be effective with the implementation of change. Establishes and follows Standard Operating Policies and Procedures for managing systems. Ensures the backup schedule is processed and the tapes are rotated for offsite storage. Performs 1st and 2nd Level Support for all systems and escalates trouble ticket as required by support model in a timely manner. Opens trouble ticket as required by support model. Conducts remote control of servers and desktops as required by support model during trouble shooting trouble tickets. Places service calls for hardware and software to vendors as required by support model. Resolves trouble tickets at fast as possible in accordance with support model, and in compliance with Service Level Agreements. Monitors and initiates batch processing or work requests as required. Ensures all system backups of data run as scheduled and performs all required tasks as necessary to protect the organization. Complete Gaming System Audits Responsible for On and Off Boarding Minimum Qualifications: Degree in Computer Science, or other related technical field, and/or equivalent experience of at least four yrs. in an IT environment. Must be experienced in resolving a multitude of computer user difficulties. Demonstrates excellent troubleshooting skills; understands at what point to escalate issue to next support level. Must possess a general knowledge of IBM AS/400 and OS/400, UNIX, Intel platform, database concepts, and networking protocols, concepts and devices. Has a basic understanding of the Windows operating systems. Must be flexible and willing to work any shift - position is a 24X7 coverage support position. Knowledge of Microsoft Office, Microsoft Windows, and basic networking concepts (TCP/IP, DNS, cabling, wireless, etc.). Must be comfortable supporting administrator-level functionality across operating systems. Experience with corporate infrastructure packages such as Outlook, Citrix MetaFrame, Windows Terminal Services, Active Directory, NDS, and Virus Scanning (local and server-based). Must possess knowledge of end-user device hardware support including PCs (CPU, Motherboard, BIOS, NIC, video, sound, PSU, HDD, CD-RW, DVD, FDD), monitor, keyboard, mouse, drivers, firmware, printers, and laptops. Detail oriented and able to work effectively in a multi-tasking environment. Must understand VPN and TFP Understand Incident Management and Response. Desired Qualifications: Some type of Industry Certification Experience in an Information Technology Call Center Demonstrated experience working with gaming and/or hospitality systems. A working knowledge of transaction processing and data flow in a large enterprise computing environment. Remarks: This job description is intended to be illustrative of the position's duties and should not be construed to be an exhaustive statement of the essential functions of the job. Job Posted by ApplicantPro