Senior Epic Systems Analyst- Cadance/GrandCentral/Prelude
Remote job
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
Summary:
The Senior Systems Analyst will be responsible for the design, development, implementation of builds on special projects in Epic Cadence, Prelude and Grand Central
Ideal candidate MUST HAVE PRIOR CERTIFICATION in as such Epic Cadence, Prelude, Grand Central and Welcome modules.
This position requires a deep understanding of healthcare workflows, system integration, and project management to ensure the efficient operation of the healthcare system's IT infrastructure.
Provides technical expertise by enforcing the vision of the application and safeguarding the integrity and security of the application environment in collaboration and partnership with architects, tech leads and engineers.
Collaborates with end users to identify, analyze, and support ongoing needs while achieving Service Level Agreements (SLAs) relative to the supported applications.
Leads in process improvement activities related to Application Management for enterprise applications includes (Epic, Workday, Kronos) and other major applications.
Responsibilities And Duties:
System Analysis and Design:
Analyze and document current business processes and workflows.
Identify system requirements and translate them into detailed specifications.
Design and implement solutions to improve system efficiency and user experience.
Application Support:
Provide advanced support for (Epic, Workday, Kronos,) and other applications.
Troubleshoot and resolve system issues in a timely manner.
Coordinate with vendors and internal teams for system upgrades and patches.
Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.).
Project Management:
Manage smaller projects related to system implementations and upgrades.
Strong knowledge with various project management approaches, e.g. waterfall, agile.
Ability to lead project teams in project methodology.
Training and Documentation:
Create and maintain comprehensive documentation for system configurations and processes.
Mentor junior analysts and provide guidance on best practices.
Integration and Data Management:
Ensure seamless integration between various healthcare applications.
Manage data integrity and security across systems.
Perform data analysis and generate reports as needed.
Minimum Qualifications:
Bachelor's Degree (Required)
Additional Job Description:
degree in computer science, Information Technology, Healthcare Administration, or a related field.
Minimum of 5-7 years of experience in system analysis and support within a healthcare environment.
In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment.
SPECIALIZED KNOWLEDGE
Extensive experience with Epic, Workday, and Kronos applications.
Proven track record of managing complex projects and leading cross-functional teams.
Experience with system integration and data migration projects.
Previous experience in a leadership or supervisory role.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Liaison with managed service providers, vendors, operational leadership.
Ability to work independently and as part of a team.
Proficiency in project management tools and methodologies.
Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly.
DESIRED ATTRIBUTES
ITIL Foundation certification desired not required.
Certifications in relevant technologies (e.g., Epic)
Advanced degree (Master's or higher) in a related field is a plus.
Experience in a large healthcare system or hospital setting.
Experience with other healthcare applications and systems.
Knowledge of healthcare regulations and compliance standards.
Familiarity with cloud computing platforms (e.g., AWS, Azure).
Experience with business intelligence and analytics tools.
Work Shift:
Day
Scheduled Weekly Hours :
40
Department
IS Revenue Cycle
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Remote Work Disclaimer:
Positions marked as remote are only eligible for work from Ohio.
Senior Business Analyst
Remote job
Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.
Job Duties
Business Analysis - Work closely with the business to transform business needs into technical requirements to ensure Software Developers understand business requirements and processes. Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying needs.
Documentation - Deliver documentation as needed and/or defined by documentation standards, which include business requirements, functional requirements, use cases, and documents that are part of the Software Development Lifecycle.
ERP Systems- Experience in SAP, Oracle, or IFS.
Testing - Test software products to ensure business needs are met, consult with the business and Software Development Engineers to improve usability, and recommend product improvements.
Business Process- An understanding of business processes including material management, invoicing, P. O's, A.P, general warehouse, inventory planning.
Communication - Communicate and collaborate with the business to analyze needs and functional requirements. Provide management with project status reports and updates as directed. Communicate project expectations and status to team members and stakeholders in a clear, concise, and timely fashion.
Continued Learning, Training, and Miscellaneous - Stay informed of advances and pertinent changes in the industry and provide training and knowledge transfer to the IT Department.
Minimum Qualifications
5-7 years related experience
High school diploma or equivalent
Travel (10-20%)
Occasional overnight stays (5-10%)
Preferred Qualifications
High school diploma or equivalent required, along with 5 plus years of experience.
Good time-management, problem-solving, written, verbal, analytical, and interpersonal skills.
Professional experience leading and supporting successful projects.
Remote Work: Crown offers hybrid remote work for this position. A reasonable commute is necessary as some onsite work is required. Relocation assistance is available.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Senior Business Analyst (Remote)
Remote job
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
About BioLife Plasma Services
BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Limited, is an industry leader in the collection of high-quality plasma, which is processed into life-saving plasma-based therapies. Some diseases can only be treated with medicines made with plasma. Since plasma can't be made synthetically, many people rely on plasma donors to live healthier, happier lives. BioLife operates 250+ state-of-the-art plasma donation centers across the United States. Our employees are dedicated to enhancing the quality of life for patients and ensuring that the donation process is safe, straightforward, and rewarding for donors who wish to make a positive impact.
When you work at BioLife, you'll feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
This position is currently classified as “Remote/Virtual” in accordance with Takeda's Hybrid and Remote Work policy.
OBJECTIVES/PURPOSE
The BioLife Forecasting, Pricing & Analytics (FPA) team within the Plasma-Derived Therapies (PDT) business unit at Takeda is seeking a Senior Pricing Analyst. This role is critical for the FPA team, as it combines technical expertise with strategic insight to inform business financial decisions. You will have the autonomy to own analyses end-to-end, from source data to strategic recommendations, and the opportunity to engage with senior leadership and cross-functional teams, driving data-based decision-making across the organization. It reports to the Associate Director, Pricing, and Business AI Lead at BioLife.
ACCOUNTABILITIES
Data Analysis & Decision-Making: Leverage strong analytical and quantitative skills to connect raw data across sources, uncover patterns, and deliver insights that directly shape business decisions.
Performance Analytics: Assess pricing performance to identify key drivers, risks, and opportunities across centers, fee levels, and donor groups.
Statistical Analytics: Contribute to pricing and forecasting projects through advanced data analysis, process automation, A/B testing, and the creation of clear, actionable visualizations.
Machine Learning Solutions: Translate complex data challenges into machine learning models (e.g., supervised learning, unsupervised learning, predictive retention, segmentation, elasticity) that enhance business operations and plasma donor insights.
Experimentation & Standards: Own the experimentation lifecycle from design to analysis, validating opportunities and scaling winning strategies. Elevate team capabilities by setting best practices in analytics, code quality, and data storytelling.
DIMENSIONS AND ASPECTS
Technical expertise: Proven hands-on experience with PySpark, Python, SQL, and BI tools (Power BI or Tableau), with advanced Excel skills for rapid analysis.
Analytical leadership: Demonstrated ability to proactively identify new opportunities, design models/experiments, and deliver insights that drive measurable business improvements.
Agile execution: Thrives in ambiguity and fast-changing environments, with the ability to pivot quickly and still deliver clarity.
Clear communication: Ability to distill complex technical findings into clear business narratives.
EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
Required
Bachelor's degree in Economics, Statistics, Computer Science, Engineering, Data Science, or a quantitative field required; Master's preferred
5+ years in analytics, pricing, strategy, and/or forecasting with demonstrated impact.
Strong foundation in statistics and experimentation - hypothesis testing, regression, causal inference, experimental design, and power calculations.
Who You Are
A critical thinker who thrives on solving ambiguous problems through rigorous analysis and experimentation.
Data-driven, with a passion for uncovering trends, root causes, and actionable insights.
Business-minded, able to partner effectively with leadership and product owners to shape strategic decisions.
Adaptable and proactive, thriving in a fast-paced, high-visibility environment with competing priorities.
ADDITIONAL INFORMATION
Domestic travel required (up to 10%).
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - IL - Bannockburn - Virtual
U.S. Base Salary Range:
$86,500.00 - $135,960.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsUSA - IL - Bannockburn - VirtualMassachusetts - VirtualWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time
Job Exempt
Yes
Auto-ApplyCommercial Services Production Support Specialist I
Remote job
At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Description
Job Summary
The Commercial Services Production Support Specialist provides critical operational support to ensure the accurate and timely processing of commercial real estate transactions. This role supports all NCS offices including escrow officers, underwriters, and internal teams by managing documentation, providing production system support, identifying, troubleshooting, and remediating common title and closing process issues while ensuring compliance with regulatory and internal standards. As part of a collaborative team of Production Support Specialists, this role works closely with national offices, affiliate partners, and corporate teams to maintain workflow continuity and uphold service excellence.
*Occasional Travel
REMOTE
Job Responsibilities
Provides operational support to the production team throughout the course of the real estate transaction process (prior to, in progress, and post-closing) for clientele
May assist in reviewing real estate records needed to generate legal support to determine the historical ownership of properties
Updates transaction information as necessary based on change requests related to the parties on file or property
Assists in maintaining expected production levels and delivery standards on a daily basis
Follows standard procedures and guidelines
Understands how assigned duties relate to others within the team and how the team integrates with related teams
Impacts own team through the quality of the support provided
Recognizes and solves typical problems; selects solutions from established options
Communicates moderately complex information in routine situations, typically within own team
Works under general supervision with limited ability to modify approach
Individual contributor having no supervisory responsibilities; manages own workload
Performs all other duties as assigned by management
Education
High school diploma required; Bachelor's preferred
Experience
Typically requires 2+ years of related work experience
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************.
Benefits
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.
Auto-ApplyApplication Support Specialist - Quality Systems
Remote job
Job Title: Application Support Specialist Position Type: Permanent / Full-Time Hours of Work: 37.5 hours per week Function: IT Applications Reporting to: Product Owner Lead Lifeways Group, one of the UK's largest providers of specialist support services for people with diverse and often complex needs, is on an exciting journey to become the Care Provider of Choice. We are transforming our technology and ways of working to empower colleagues to deliver the best possible care.
As an Application Support Specialist, you will be a Subject Matter Expert for key systems including Nourish & Radar. You'll support, develop, and optimise these platforms to ensure they meet business needs across Operations, Business Development, and IT.
This role is ideal for someone with a mix of technical expertise, business analysis skills, and problem-solving ability, who is passionate about using technology to improve processes, data management, and customer experience.
Key Responsibilities
* Act as SME for Nourish & Radar platforms.
* Support application configuration, optimisation, and troubleshooting.
* Provide root cause analysis and guidance to the Service Desk on new features, bug fixes, and process updates.
* Support with Quality BI reports
* Build strong relationships with 3rd party support teams to resolve issues quickly.
* Lead improvements in workflow, reporting, integrations, and system architecture.
* Support transformation projects, advising on system capabilities and delivering technical solutions.
* Create documentation, training guides, and testing processes (UAT, smoke testing).
Essential Experience, Skills & Qualifications
* Strong communication and documentation skills.
* Experience in systems management, configuration, security, and reporting.
* Knowledge of DSCR (support plan templates, risk management design, digital care recording and form design).
* Understanding of electronic compliance systems, governance workflow design, auditing tools and reporting.
* Strong troubleshooting, customer support, and innovative process improvement skills.
* Awareness of IT processes (change control, project management, SDLC).
Desirable
* API integration design and workflow automation.
* PowerBI reporting expertise.
* Experience of solution design and implementation.
* Knowledge of regulatory and legislative requirements for Health & Social Care.
* Background in healthcare or large-scale IT transformation projects.
Why Join Us?
At Lifeways, you'll be part of a technology team that is central to our digital transformation. We offer:
* Remote working with collaborative culture.
* Opportunities to learn and grow as an SME.
* Exposure to enterprise-level IT projects.
* A chance to directly impact care quality through innovative systems.
Sr Support Services Analyst
Remote job
As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. **************
Company Overview:
We are a leading ERP Solution Software Provider specializing in advanced accounting and project management solutions. Our team is dedicated to delivering exceptional support to our clients, ensuring they can maximize the potential of our software. We pride ourselves on our friendly, inclusive, and supportive work environment, where team members are encouraged to grow and develop their skills.
Job Summary
As a Senior Support Services Analyst for ComputerEase, you will play a pivotal role in delivering expert-level support to clients utilizing our advanced ERP accounting and project management solutions. You will leverage your deep accounting knowledge and troubleshooting skills to resolve complex client issues, collaborate with cross-functional teams, and mentor junior analysts. This position offers the opportunity to work in a friendly, inclusive, and growth-oriented environment, utilizing innovative technology and AI tools to enhance support efficiency.
Key Responsibilities:
Provide expert-level support to clients using ComputerEase, addressing complex technical and functional issues.
Utilize advanced accounting knowledge to assist clients with inquiries and troubleshooting needs.
Collaborate with clients, engineers, product managers, and senior staff to resolve issues efficiently.
Document all client interactions and solutions in the case tracking system.
Participate in ongoing training to stay updated with the latest features and best practices of ComputerEase.
Mentor and assist junior analysts with inquiries and case resolutions.
Leverage AI tools to enhance support efficiency and effectiveness.
Required Qualifications:
3+ years of experience in a support role, preferably with Deltek ComputerEase or other Deltek ERP solutions.
Advanced knowledge of accounting principles and practices.
Strong problem-solving and troubleshooting skills.
Excellent communication skills, both written and verbal.
Ability to work effectively in a remote, collaborative team environment.
A proactive and positive attitude, with a willingness to learn and grow within the organization.
Preferred Qualifications:
Experience with Deltek's Professional Services ERP solutions (Ajera, ComputerEase, Vantagepoint, Vision).
Previous mentoring or leadership experience in a support environment.
Familiarity with AI-driven support tools and technologies.
Why Join Deltek?
At Deltek, you will be part of a diverse and inclusive team that values collaboration, mutual support, and professional growth. We offer opportunities to work with cutting-edge technology and innovative solutions, including advanced AI capabilities that empower our support teams to deliver exceptional client experiences. Enjoy a flexible, remote work environment that promotes work-life balance and encourages continuous learning and development. Join us and help shape the future of ERP support while growing your career in a supportive and forward-thinking company.
Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
E-Verify Statement
Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call ************** or visit their website by clicking the logo below. E-Verify is a registered trademark of the United States Department of Homeland Security.
Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.
Business Summary
Deltek's award winning Support Services team provides best-in-class assistance to Deltek's customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career!
Compensation Information
The U.S. salary range for this position is $55500.00 - $97000.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity.
Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement.
Compliance Requirements
Certain roles may have additional privacy, security and compliance requirements to the extent they support Costpoint GCCM or similar product offerings.
Application Support Analyst (Remote)
Remote job
At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all of our stakeholders - internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.
Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and upward!!!
JOB SUMMARY: This position is responsible for performing various internal development operational systems actives. The Application Support team is a second level between support team that works between the Enterprise Service Desk and Application Development and other third level teams. As part of the Application Support Team (AST), this position will be engaged in Incident Triage and resolution as well as Problem Analysis and root cause determination. The incumbent will also be responsible for completing any needed service requests that are assigned as well as participating in testing of IT services during major change implementations and periodic maintenance. Specific support tasks for different applications may vary.
JOB ROLES AND RESPONSIBILITIES:
1. Provide support for all systems supported by the Application Support Team including second level incident triage, incident resolution, and root cause analysis of Problems. .
2. Work with other Technology Support Teams to monitor system availability, scheduled jobs and analyze daily work processes Observe failure trending and escalate re-occurring issues.
3. Generate complex SQL queries to correct, review, and report on claims and jobs.
4. Consult with users to identify current operating procedures and clarify program objectives.
5. Design user interfaces and relational databases for customer-facing applications, including implementing application logic, writing code, and performing debugging and corrections.
6. Observe day to day trending and escalate re-occurring issues.
7. Function as a technical advisor and mentor to aid Application Support Analysts.
8. Maintain AST's daily monitoring duties
9. In partnership with the Service Desk, manage communication for escalated issues with customer impact and assist with development and rollout of these communications
10. Ensure that customer issues are escalated with required information needed by technical teams within agreed operational levels, and follow up to ensure resolution of escalated inquiries
11. Engage in proactive Problem Management by understanding and analyzing incident data, correlating with observations from daily support activities, and recommending solutions to minimize recurring incidents
12. May write manuals for users to describe installation and operating procedures.
13. Collaborate, coordinate, and communicate across disciplines and departments.
14. Ensure compliance with HIPAA regulations and requirements.
15. Demonstrate commitment to the Company's core values.
16. Please note due to the exposure of PHI sensitive data - this role is considered to be a High Risk Role
17. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
JOB SCOPE:
The Applications Support Analyst III relies on broad experience and judgment to plan and accomplish goals. The incumbent works with some supervision to review, analyze, and modify complex programming systems to support customer's application systems. An incumbent has direct contact with end users, managers, and executive staff.
COMPENSATION:
The salary range for this position is 90k-110k. Specific offers take into account a candidate's education, experience and skills, as well as the candidate's work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.
JOB REQUIREMENTS (Education, Experience, and Training):
* Minimum Bachelor's degree, or 4 years experience related to query writing and working with clients on data related issues
* Minimum 3 years experience SQL Query writing in Oracle
* Minimum 3 years' experience in IT Technical Support of level 1 or higher
* Familiarity with Test automation suites for test execution (Selenium, Test complete)
* Familiarity with Oracle Cloud Infrastructure
* Experience in executing and analyzing test automation logs
* Knowledge of DevOps - Continuous Integration / Continuous Delivery
* Experience with Perl, Powershell, Maven, Java Springboot would be a Plus
* Experience with Web Services and SOA and related standards such as SOAP and WSDL is pref
* Basic knowledge/Experience in Java, JSP, ASP, HTML, .NET Framework and XML required
* Basic knowledge/Experience in relational database, Oracle and SQL Server is required
* Knowledge/Familiarity with ITIL incident, problem, and change management process
* Knowledge of data mapping, extraction, data migration, decision support systems, data marts/data warehousing and relational and dimensional modeling is a plus
* Knowledge of process stabilization, performance analysis, code optimization and testing of web application and data-engineering products.
* Knowledge of health care claims and health insurance industry preferred
* Strong Communication (written, verbal and listening), Technical, analytical, organization, interpersonal, customer service and multi-tasking skills
* Other required licensures, professional certifications, and or Board certifications as applicable.
* Strong Communication (written, verbal and listening), Technical, analytical, organization, interpersonal, customer service and multi-tasking skills
* · Ability to work independently
* Ability to handle inquiries with professional conduct and a positive attitude
* Ability to understand and edit complex queries (Oracle and SQL Server).
* Ability to debug PL/SQL (Oracle) or T-SQL (SQL Server).
* Ability to learn and incorporate into existing workflow and new technologies/systems
* Ability to collaborate with various business partners to provide workarounds Ability to troubleshoot data and process problems effectively
* Ability to use software, hardware and peripherals related to job responsibilities, including MS Office and software development applications
* Ability to analyze problematic situations, seeking relevant data; diagnosing information in order to solve problems, generalizing alternative solutions to find the best solution and arrive at a logical conclusion.
* Ability to work independently with minimal supervision
* Ability to work independently on tasks, schedule and monitors progress against defined parameters
* Ability to be available in a rotating capacity for on call support 24/7
BENEFITS
We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.
Your benefits will include:
* Medical, dental and vision coverage with low deductible & copay
* Life insurance
* Short and long-term disability
* Paid Parental Leave
* 401(k) + match
* Employee Stock Purchase Plan
* Generous Paid Time Off - accrued based on years of service
* WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service
* 10 paid company holidays
* Tuition reimbursement
* Flexible Spending Account
* Employee Assistance Program
* Sick time benefits - for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits
EEO STATEMENT
Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you would like more information on your EEO rights under the law, please click here.
#LI-AS1
APPLICATION DEADLINE
We will generally accept applications for at least 15 calendar days from the posting date or as long as the job remains posted.
Epic Clinical Documentation Application Support Analyst
Remote job
Job Description
.
Job Title: Epic Inpatient Clinical Documentation Application Analyst - Go-Live Support (Remote, 3-Month Contract) Engagement Type: 3-Month Contract, Full-Time Hours Schedule: Core business hours + Go-Live On-Call Rotation
Position Overview
We are seeking an experienced Epic Inpatient Clinical Documentation (Clin Doc) Application Analyst to support a large health system during a critical Epic go-live period. This is a 3-month remote contract focused heavily on break/fix ticket support, stabilization of inpatient documentation workflows, and ensuring clinicians can document safely and efficiently from day one.
The consultant will work in a fast-paced, high-volume ticketing environment and must be comfortable participating in an on-call rotation during the go-live window to support 24/7 inpatient operations.
Key Responsibilities
Provide day-to-day break/fix application support for Epic Inpatient Clinical Documentation during and after go-live.
Triage, analyze, and resolve incidents and service requests related to:
Provider and nursing documentation
Flowsheets and documentation rows/rows groups
Notes, SmartTexts, SmartPhrases, SmartLinks, and SmartForms
Admission, transfer, and discharge documentation workflows
Work within the organization's ITSM/ticketing system to manage, prioritize, track, and document tickets in a timely manner.
Collaborate closely with physicians, nurses, advanced practice providers, and ancillary staff to understand issues, reproduce problems, and validate fixes.
Perform root cause analysis and implement durable solutions, minimizing repeat tickets.
Maintain and optimize Clin Doc build, such as:
Flowsheet templates and profiles
Note types, templates, and documentation tools
Care plans, problem lists, and documentation-related BPAs or decision support
Coordinate with other application teams (e.g., Inpatient Orders, Procedure Orders, Pharmacy, Radiant, OpTime/Anesthesia, Cupid, HIM) to support integrated workflows.
Participate in on-call rotations (evenings, nights, and/or weekends as needed) during the go-live period and early stabilization.
Adhere to established change management and governance processes for all build changes.
Create and maintain knowledge base articles, known-issue logs, and quick-reference documentation for common issues and standard solutions.
Contract Details
Duration: Approximately 3 months (with potential extension based on project needs).
Start Date: ASAP - must be able to ramp quickly.
Location: 100% remote, with potential extended hours to align with hospital operations during go-live.
Hours: Full-time (40 hours/week) with additional hours possible during peak go-live periods and on-call coverage.
Requirements Required Qualifications
Epic Clin Doc (Inpatient Clinical Documentation) certification/accreditation or demonstrable equivalent experience with recent hands-on support.
2+ years of experience as an Epic Inpatient Application Analyst, with a strong focus on clinical documentation.
At least one recent Epic go-live or major upgrade supporting inpatient documentation workflows.
Strong understanding of inpatient clinical workflows, including:
Admission, rounding, and discharge documentation
Nursing flowsheets and provider notes
Interdisciplinary documentation and communication
Proven experience delivering break/fix support in a hospital or large health system setting.
Experience working with ticketing/ITSM tools (e.g., ServiceNow, Remedy, Cherwell).
Excellent analytical and problem-solving skills, with attention to detail and patient-safety impact.
Strong written and verbal communication skills with the ability to support users effectively in a remote environment (Teams/Zoom/Chat).
Ability and willingness to work a flexible schedule and participate in an on-call rotation during go-live and stabilization.
Preferred Qualifications
Experience supporting large, multi-hospital health systems on Epic Inpatient.
Familiarity with integrated documentation workflows, including HIM/coding, quality measures, regulatory documentation, and nursing-sensitive indicators.
Experience participating in testing cycles (unit, integrated, user acceptance, and regression testing) for clinical documentation changes.
Prior work creating training materials, tip sheets, and quick reference guides for clinical staff.
Application Support Analyst
Remote job
StarSource Consulting - we specialize in Information technology, providing superior resources to companies. We take pride in providing professional and ethical services to suit our client's needs. At StarSource Consulting we are a dynamic, high-growth, full service commerce and outsourcing solutions provider looking for the best to work in our fast paced, entrepreneurial team environment.
Job Description
Your Role with the Company:
As the Application Support Analyst, you will be responsible for providing technical and administrative support to the Maximo Cloud Customers and Partners. You will act as a Subject Matter Expert (SME) for Maximo and its add-ons to provide outstanding customer service for Partner solutions. Some of your responsibilities will include:
Provide technical support services to partners in accordance with procedures and SLAs
Used database/application knowledge to find solutions to partners' technical issues
Develop solutions using the Maximo configuration and customization tools to enhance the customers' use of Maximo
Provide on-call support as needed outside of work hours
Monitor the phone and ticketing system to resolve all technical issues in a timely fashion
Qualifications
Background Profile:
Associate's Degree Computer Science, Information Systems, or equal Information Technology training
Strong SQL skills and report writing tools experience
Previous Application Support experience
Strong Customer Service and Communication skills
Additional Information
Benefits:
3 weeks PTO starting out. Add 1 additional week every 5 years. After 20 years of employment, unlimited
6 paid company holidays plus 2 floating holidays
Flexible schedules - offer work from home depending on department needs
401k - simple IRA plan
Company sponsored events and lunches
Laid back, close-knit culture
And many more!
Temporary Applications Support Analyst
Remote job
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Application Support Analyst's primary responsibility is to act as a liaison between our operational and technical colleagues and ensure that our applications are available and working as expected. The Analyst will perform periodic user audits and help install, configure, troubleshoot and maintain proprietary applications.
This is temporary role expected to last between 8 and 9 months.
Essential Functions
Resolve performance discrepancies for our applications and communicate with internal and external stakeholders.
Monitor existing systems to proactively identify efficiencies within our applications.
Install, configure, and maintain proprietary applications in Development, UAT and Production systems.
Comprehend and translate users' needs to facilitate resolution
Research complex reporting scenarios, systems incidents, and process flow events as needed.
React to business outages to quickly identify, communicate and rectify any issues.
Provide feedback regarding release documentation to Release Manager and developer.
Participate in performing periodic user audits of key Document Services Applications.
Assist in maintaining detailed documentation of current revision of applications, procedures and information flow to support enterprise environments.
Provide user documentation as needed to resolve issues, including process-flow descriptions and/or Visio diagrams.
Participate in the department's on-call rotation.
Perform other related duties as assigned.
Essential Knowledge, Skills, & Abilities
Able to effectively communicate both verbally and in writing to accurately convey messages and share/receive knowledge with both technical and non-technical stakeholders
Proficient with Microsoft Active Directory
Baseline knowledge of application deployment over a CITRIX environment
Proficient with full MS Office Suite including SharePoint
Knowledge of Microsoft SharePoint functionality
Prior experience/ability with Microsoft SQL
Proficient with Adobe Acrobat
Familiarity with editing XML documents
Baseline knowledge of Microsoft Windows 2003, 2008 and 2012 servers
Ability to work effectively, independently and with others in a collaborative, deadline-sensitive environment
Ability to prioritize and manage multiple efforts
Commitment and ability to cultivate a diverse and inclusive work environment.
Education
Bachelor's Degree in Computer Science, Information Technology, Information Systems, or related discipline preferred
Experience
Previous application and/or IT systems level support required
Have relevant experience with Microsoft Internet Information Server (IIS)
Compensation and Benefits
Compensation: $24.23 to $30.29 an hour
Temporary role expected to last between 8 and 9 months
Application Guidelines:
For best consideration, please submit your resume and application materials as soon as possible. Review of applications will begin immediately.
Working Conditions
Work is performed in a climate controlled indoor administrative office setting. The noise level in the work environment is usually quiet to moderate, depending upon the office or meeting location.
Physical Demands and Activities
While performing the duties of this job, the employee is frequently required to communicate. The employee frequently is required to remain stationary. The employee is frequently required to move about the office, operate a computer and other office machinery, such as calculator, copy machine, and computer printer; rarely position self to maintain files; rarely moves boxes weighing up to 10 lbs. Close and distance observation required with ability to observe objects at close range in presence of glare or bright lighting (e.g., computer screen). Must possess the ability to communicate information and ideas so others will understand and have the ability to interact with external and internal stakeholders.
Covius is committed to equal opportunity in all employment practices to all qualified applicants and employees without regard to race, color, religion, gender, gender identity, age, national origin, pregnancy, disability, genetics, marital status, military or veteran status or any other protected category as established by local, state, and federal law. This policy applies to all aspects of the employment relationship including recruitment and hiring, placement, promotion, transfer, compensation, disciplinary action, layoff, leaves of absence, training, and termination. All such employment decisions will be made without unlawful discrimination based on any prohibited basis.
The essential functions, working conditions and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Please note that all s are not intended to be all-inclusive. This job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Employees may be required to perform other duties at any time with or without notice to meet the ongoing needs of the organization.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Auto-ApplyIT Operations Support Analyst Tier 1
Remote job
Summary/ObjectiveThe Operations Support Analyst I acts as a customer advocate, triaging, and resolving issues and escalating support issues to appropriate personnel. Provides primary support to internal end users related to hardware, software and administrative issues. Works closely with Operations Support Analyst II and Staff Analyst on troubleshooting complicated support issues and technical development.
Essential Functions
Responsible for handling user requests that come in via phone and IT service management system with white-glove customer service experience. Answers, evaluates, and prioritizes service requests received via multiple service channels which can include ticketing systems, phones, and chat for users' various needs. Act as customer advocate, researching, troubleshooting and pushing for thorough resolution of issues in a timely manner. Responsible for communicating plans, progress, and issues in a timely manner to appropriate personnel, including follow-up to end users. Responsible for recording issues using standard ticketing system and maintain historical records for related problem documentation. Troubleshoot and support proprietary software programs as well as third party software and applications. Troubleshoot hardware in a retail or business environment which can include but not limited to desktops, laptops, tablets, payment terminals, and store technology. Supports VIP level requests with elevated customer service. Available to travel to headquarters and retail locations periodically for training or special projects. Responsible for adhering to company documented processes and reporting discrepancies to appropriate personnel.
Competencies
Customer Focus: Knowing the (internal and external) customer business needs and acting; accordingly, anticipating customer needs and giving high priority to customer satisfaction and customer service. Adaptability: Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, and responsibilities. Oral Communication: Shaping and expressing ideas and information in an effective manner. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Results Orientation: Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to act and show tenacity in case of obstacles or resistance.
Supervisory ResponsibilityThis position has no supervisory responsibilities.
Work EnvironmentThis job operates primarily in a professional remote environment with travel to headquarters and retail locations as needed.
Physical DemandsMust be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to utilize a monitor/screen for long periods of time.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Position Type/Expected Hours of WorkThis is a full-time position. Days and hours of work are dependent upon business needs. May have an opportunity for additional hours based on projects or business needs.
Travel
1 - 10%
Required Education and Experience
High School diploma or equivalent experience required.
Preferred Education and Experience
AS degree in technical field. 1-year minimum verifiable technology support. Industry N+ / A+ / S+ certifications. Experience with Microsoft and IOS operating systems. Experience with Active Directory. Basic knowledge of Networking.
AAP/EEO StatementReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Auto-ApplySenior Business Applications Specialist - Remote
Remote job
SpecialtyCare continues to grow and we'd like you to grow with us! We are seeking a Senior Business Applications Analyst to join our Information Services team. This position does offer the opportunity to work fully remote! SpecialtyCare is the industry leader in intraoperative neuromonitoring (IONM) services in the US-monitoring over 100,000 cases annually, providing IONM services to over 450 hospitals nationwide, and supporting over 2,300 surgeons. With SpecialtyCare, you will be able to share your acquired expertise with your colleagues and customers, all while providing safer surgery and better outcomes for your patients. Our surgical neurophysiologists are the most experienced in the industry.
ESSENTIAL JOB FUNCTIONS
* Provide second and third-tier level support (after Help Desk) by analyzing, diagnosing and resolving issues for the following applications:
* PeopleSoft General Financial - General Ledger, Asset Management, Account Payables, Travel & Expenses
* PeopleSoft Order to Cash - Order Management, Billing, Account Receivables
* PeopleSoft Supply Chain Management - eProcurement, Purchasing, Inventory
* Create/Review process documents and user guides.
* Provide communication/training to end users.
* Ensure application security.
* Create and utilize advanced queries as needed.
* Act as a liaison between the IT development group and business units.
* Evaluate new applications/functions and identify system requirements.
* Recommend appropriate systems alternatives and/or enhancements to current systems.
* Develop test plans, and coordinate and perform software testing.
* Document system requirements, define scope and objectives, and assist in the creation of system specifications.
* Basic SQL knowledge
* Participate as a project team member or act as a lead on multi-disciplinary projects related to the assigned application as needed.
* Manage small to medium projects independently.
* NextGen PM Support
* Live the SpecialtyCare Values - Integrity, Teamwork, Care & Improvement.
* Perform other duties as assigned.
Salary Estimate: $115,000 / year (Several factors, such as specific skill set, education level, certifications and years of experience, are considered to determine actual compensation.)
BASIC QUALIFICATIONS
* Education:
* Bachelor's degree in Computer Science or Business Administration, or equivalent relevant work experience
* Experience:
* At least Five (5) years of related Financial Applications experience.
* Proficient in the following application groups: PeopleSoft Financials, Order to Cash, and/or Supply Chain.
* Experience with PeopleSoft HCM, NextGen PM, and/or Salesforce a plus.
* Equivalent combination of education and experience.
Knowledge and Skills:
* Ability to develop documentation and provide communication/training to end users.
* Ability to work as part of a collaborative team in order to be successful.
* Pro-active, have initiative and ability to reach out to ensure tasks and deliverables are met, risks and mitigation strategies uncovered.
* Must communicate with confidence, build relationships through inspiring trust and sharing information and be able to challenge assumptions.
* Likes to work in a fast paced, highly collaborative environment with the ability to meet deadlines.
* Strong attention to detail.
SpecialtyCare is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Application Developer - Program Monitoring Support Tasks (Remote)
Remote job
This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Application Developer - Program Monitoring Support Tasks in the United States.
The Application Developer will design, develop, and maintain custom applications that support program monitoring, compliance, and reporting within large-scale healthcare or public sector programs. This role focuses on creating tools that enhance operational efficiency, improve data tracking, and facilitate oversight of program performance. You will collaborate closely with analysts, program staff, and developers to translate requirements into technical solutions, ensuring scalability, security, and usability. The position provides the opportunity to work remotely while contributing to the success of complex program monitoring initiatives. Candidates should be skilled in multiple programming languages, familiar with databases and web frameworks, and capable of supporting both development and testing activities.
Accountabilities
Design, develop, and maintain applications and scripts to support program monitoring, compliance, and reporting.
Collaborate with business analysts, program staff, and development teams to translate monitoring requirements into functional solutions.
Build and enhance dashboards, data input forms, automated workflows, and system interfaces to facilitate program oversight.
Ensure applications are scalable, secure, maintainable, and compliant with technical and functional standards.
Develop and maintain technical documentation, including code comments, user guides, and system design specifications.
Perform unit testing and support user acceptance testing (UAT) to validate application functionality and performance.
Monitor, troubleshoot, and optimize application performance, resolving issues as they arise.
Support integration with data warehouses, MMIS systems, or third-party monitoring tools, as needed.
Requirements
Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field.
3-5 years of experience in application development, preferably in public sector or healthcare environments.
Proficiency in programming languages such as Java, C#, .NET, Python, or JavaScript.
Experience with web development frameworks and tools (e.g., React, Angular, ASP.NET, or similar).
Strong knowledge of databases (SQL Server, Oracle, etc.) and ability to write complex queries and stored procedures.
Understanding of program monitoring concepts, performance metrics, and reporting tools.
Strong problem-solving and analytical skills with the ability to communicate technical concepts clearly to non-technical users.
Experience working in Agile, Scrum, or hybrid development environments.
Knowledge of security, privacy, and compliance requirements in government IT projects is a plus.
Benefits
Competitive salary with performance incentives.
Fully remote work within the United States.
Medical, dental, and vision insurance with premium assistance.
Paid time off (PTO) and recognized holidays.
401(k) retirement plan and health savings account options.
Opportunities for professional development and skills training.
Supportive corporate culture emphasizing work-life balance.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process, designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job's core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team performs an additional manual review to ensure no strong profile is missed.
The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or assessments) are then made by their internal hiring team.
Thank you for your interest!
#LI-CL1
Auto-ApplySupport Application Developer
Remote job
Case IQ helps companies protect their employees, culture, and business through world-class software for uncovering, investigating, and preventing fraud, ethics, harassment, discrimination, and security incidents. We're proud to count a roster of Fortune 500 companies among our customers, which have relied on Case IQ for managing millions of cases over the past 20 years and helping mitigate both financial and brand risk.
We are looking for a Software Application Developer for our Support division!
In this role (remote-first), you will be working with our programming team and project personnel in the development, testing, and implementation of our business process automation solutions, as well as providing development support to our customers post-implementation.
What You'll Do
Full stack development with JavaScript using Node.js and Backbone.js frameworks
Modify data and update database structures for an SQL type database
Review and complete assigned tickets while managing feedback loop as needed
Utilize troubleshooting skills while providing technical support to customers via email and phone
Ensure customer requests are acknowledged and resolved within SLA's
Debug reported issues within the application while testing and verifying changes
Consistently update and manage GitHub branches and changes
Utilize a Linux based operating system to manage and deploy application changes via Docker
Contribute to product evolution and acquire new knowledge to improve support offering
Maintain a high standard of security awareness, ensuring data protection, compliance with company policies, and adherence to industry standards in all aspects of work.
Who We're Looking For
Graduate of a university or college computer science program
Experience with full-stack JavaScript development with a focus on Node.js and Express
Development experience in an Agile or Scrum environment
Strong basis in building web applications using JavaScript, HTML5 and CSS3
Experience working with end users/ customers directly
Excellent communication skills, verbal and written, with a superior command in English
Eager to constantly learn and apply new technologies
Assets (Nice to Have)
Experience with NGINX, Bootstrap, jQuery, Backbone, PostgreSQL, Redis, ElasticSearch, Mocha and Git
Portfolio, demos or published JavaScript code on GitHub
Perks and Benefits
Work remotely within a flexible work environment (our team spans the US and Canada)
Competitive company-paid benefits plan starting day 1!
Generous professional development budget
RRSP/ 401k matching program
Half-day Fridays in the summer
Selected candidates will be contacted through our BambooHR system (please check your junk mail).
Case IQ is an equal opportunity employer. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable employment laws. If you have a disability or special need that requires accommodation, please contact us at *************
Customer Support Developer
Remote job
About the Role We're looking for a Customer Support Developer to join our team and help our customers succeed with Kuali's products. As a Customer Support Developer, you'll partner with customers and our entire support team to guide them through technical implementations, integrations, and migrations-ensuring smooth onboarding and ongoing success. You'll work closely with Customer Support Associates and Product teams to provide solutions, troubleshoot issues, and deliver exceptional experiences. Who are we?
Kuali builds software solutions for higher education. We help our customers - colleges & universities - focus on providing a fantastic education to students by decreasing their administrative costs. We work in a competitive space, ripe for innovation, with users ready to be delighted. We are poised for high growth.
Our Culture
As a company, we are guided by our cultural values:
Iterate to evolve
Cultivate openness
Act with accountability
Assume the best
Practice humility
Deliver amazing experiences
Drive outcomes
At Kuali, we learn from and teach each other, we practice transparency and empathy, we delight in delivering value to our customers, and we WIN!
We've embraced distributed work for years-it's part of who we are. Many of our employees work remotely across the U.S., from Massachusetts to Seattle, while others collaborate in person at our office locations. We're intentional about creating a healthy, connected culture no matter where you work. What you'll be responsible for
Advising and training customers on technical aspects of implementation and onboarding tasks.
Partnering with customers to design system integrations and advise on API usage.
Supporting data migration from legacy systems, including strategy and execution.
Collaborating closely with Customer Support Associates during implementations.
Collaborating closely with our Development team.
Diagnosing and resolving technical issues reported by customers.
Learning and maintaining fluency in technologies used across Kuali products, such as Node.js, Java, React, PHP, Vue.js, and Web Services (REST and SOAP).
Identifying opportunities for process improvement and automation to enhance the customer experience.
About you
You align with Kuali's values: You model curiosity, openness, accountability, and a commitment to delivering amazing experiences.
You're a resourceful executor: You take broad vision, collaborate on strategic priorities, and own the steps required to make it real, from planning to hands-on implementation.
You're calm under pressure: You can handle shifting priorities, ambiguity, and fast-changing situations with resilience.
You're collaborative and influential: You build trust quickly and communicate clearly across all levels of the organization.
You're organized and detail-oriented: You can manage multiple projects at once without losing sight of the big picture.
You thrive in remote environments: You know how to create alignment and connection across distributed teams.
You roll up your sleeves: You're comfortable being the ‘doer of last resort' in a resource-constrained environment.
You have a broad experience: You've independently led multi-disciplinary projects in resource-constrained environments where the buck stopped with you.
Ideal candidates have experience with:
Delivering Software as a Service (SaaS) solutions
1-3 years implementing or supporting enterprise-class systems at institutions of higher education or similar organizations.
Web APIs, and integrations.
Tools and technologies commonly used at Kuali: Node.js, Java, React, PHP, Vue.js, REST, SOAP.
Ideally, experience with frameworks: Laravel, Vue.js, and Bootstrap.
Developing integrations with enterprise systems.
Superior communications with education professionals, both verbally and in writing.
Perks
The opportunity to work to together with smart, passionate people to build a high growth, highly profitable SaaS company
A truly exceptional benefits package, including 100% company-paid medical and dental insurance
100% 401(k) matching up to 4%
Paid Maternity/Parental leave
Flexible PTO - no accrual limits, no ‘use it or lose it.' Just work with your manager to make sure the team's covered, and take the time you need to recharge.
Encouragement and support for ongoing learning and skill development
Recognition platform to celebrate contributions with meaningful incentives
Company retreats to connect, recharge, and collaborate
Kuali has been voted a top place to work for 9 years by the Salt Lake Tribune. In 2024 TIME Magazine honored us by naming Kuali to their list of the World's Top EdTech Companies, ranking us #99 overall and #37 in the US.
At Kuali, we value and respect individuals from all backgrounds, recognizing that a rich tapestry of experiences and perspectives fuels our success as a company and enriches our collective human experience.
BI Project Analyst Lead
Remote job
Cornerstone Building Brands, headquartered in Cary, North Carolina, is the largest manufacturer of external building products in North America with over $6 billion in annual revenue and an expansive national footprint that includes almost 20,000 employees, operating in +70 manufacturing facilities, supported by a network of +80 distribution and branch office facilities. We have a broad product offering with a well-regarded brand portfolio including the #1 position in windows; vinyl siding; metal accessories; metal roofing and wall systems; and insulated metal panels.
Job Description
The Lead Business Analyst for Business Intelligence will collaborate with the ERP transformation project team, spanning various Aperture business areas and corporate functions. The goal is to develop, support, and implement BI solutions using Power BI and Azure reporting capabilities. This role involves working closely with business stakeholders, IT, and third parties to create solid business requirements documents and project deliverables.
Responsibilities:
Reporting and Data Gap Analysis:
Collaborate with ERP project leaders and business SMEs to identify reporting and data gaps for specific business units.
Requirements Gathering:
Work closely within ERP project and stakeholders to understand their data-related requirements, including data visualization needs, reporting requirements, and data modeling preferences.
Data Analysis:
Analyze data from various sources to identify trends, patterns, and insights that can inform business decisions. Use statistical analysis techniques to extract actionable insights.
Data Quality Assurance:
Ensure the accuracy, completeness, and reliability of data used for visualization and modeling purposes. Address data quality issues through cleansing, validation, and verification processes.
Documentation and Communication:
Document data models, visualization designs, and analytical findings to ensure transparency and knowledge sharing. Communicate complex technical concepts to non-technical stakeholders clearly and concisely.
Ad Hoc Reporting:
Prepare ad hoc reports as needed by various stakeholders.
Testing and QA:
Develop and execute test plans, guide testers during the QA process, determine required testing resources, and manage the issue tracking process.
Knowledge and Skills:
Excellent oral and written communication skills, with the ability to market and report complex initiatives to non-technical colleagues or business leadership.
Expertise with Microsoft Power BI, or other BI platform including troubleshooting and automation to streamline operations.
Familiarity with ERP systems like SAP, Orace JDE , Oracle EBS
Blend of ERP and business process acumen (e.g., O2C, P2P), consulting abilities, and analytics capabilities to identify needs and develop optimal solutions.
Strong problem-solving skills and business intuition.
Proficiency with Azure reporting tools and SQL.
Qualifications
Bachelor's degree, or similar technical discipline
3+ years in leading business intelligence and analytics initiatives
5+ years of experience working with data analytics and prior Power BI proven experience, including prior roles as data analyst, data reporter or business analyst.
Experience in project management and overseeing processes from conception to completion also helpful.
Must be able to travel up to 20%
Additional Information
All your information will be kept confidential according to EEO guidelines.
Sr. Technology Training & Adoption Analyst
Remote job
Who We Are
At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country.
Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at **************************
Working with Us - Come and "Be Benesch!"
We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team.
Want to know more? To hear from some of our team, click here: *********************************************
Benesch is proud to announce the opening for a Sr. Technology Training & Adoption Analyst in our Cleveland office! This position is hybrid and has work from home flexibility.
Position Summary:
Do you have at least 7 years of experience as a technology trainer in a law firm or professional services environment? Do you have experience with Intapp, Litera, and iManage? Are you looking for an opportunity to join an established organization and enhance and expand their training? Then our Sr. Technology Training & Adoption Analyst position may be what you're looking for! Our team is looking for that professional who wants to design, deliver, and oversee our training programs and drive the effective instruction and adoption of legal technology solutions across the Firm.
The Senior Technology Training & Adoption Analyst ensures attorneys and staff are equipped to leverage technology for improved efficiency, compliance, and client service. The Senior Technology Training & Adoption Analyst plans, organizes and implements a wide range of technology training activities, including both group and personal training. The roles also provides ongoing software support, identifies and promotes relatable technology use cases, and champions the responsible and secure use of all technology processes and applications.
POSITION RESPONSIBILITIES
Develops and drives training and adoption efforts across the Benesch technology software stack, working with IT and appropriate firm stakeholders on institutionalization paths and plans.
Tracks usage and adoption rates of technology solutions. Identifies barriers to adoption and develops actionable strategies to address them.
Conducts onboarding technology training for attorneys and support staff to ensure appropriate integration into firm systems and workflows.
Actively participates in firm wide technology initiatives, providing input to enhance user engagement and system effectiveness.
Conducts training classes for new technology rollouts as well as existing applications.
Provides telephone, virtual, or desk-side assistance for software specific questions.
Develops and maintains training materials, class offerings and structured learning paths for all technology solutions.
Manages and updates the Firm's Learning Management System and related training materials.
Partners with the Help Desk to resolve software-related issues, solutions and documentation.
Participates in the testing and evaluation of new or upgraded applications prior to deployment.
Stays current with emerging trends in technology training and legal software.
Organizes, creates and maintains firm-wide templates.
Recommends improvements to products, processes, and training methodologies that impove overall user experience.
Maintains timely, professional communication with all Firm personnel and external partners, exemplifying a commitment to delivering superior client service.
Performs additional duties and supports special projects as assigned.
QUALIFICATIONS
The Senior Technology Training & Adoption Analyst will possess a bachelor's degree or comparable experience, with a minimum of seven years of experience in legal technology training, adult education, or a related field. This individual should demonstrate a strong understanding of legal workflows and the unique operational needs of law firms, along with excellent communication, presentation, and interpersonal skills. The role requires analytical ability to interpret data and metrics in order to measure technology adoption and training effectiveness. Experience with legal technology platforms such as Intapp, Litera, and iManage is highly desirable. Familiarity with Microsoft Office 365, artificial intelligence solutions, and other advanced technologies is also a plus.
The salary range for this position is $77K to $99K.
Please note that quoted salary ranges are based on Benesch's good faith belief at the time of the job posting and are not a guarantee of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, and experience. Base pay is only one part of the Total Rewards that Benesch provides to compensate and recognize our staff professionals for their work. Full-time positions are eligible for a discretionary bonus and a comprehensive benefits package.
Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at ************ or email Christine Watson at **********************.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Senior IT Analyst
Remote job
Description Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 4,900 people worldwide. We are currently searching for Sr IT Analyst to join our team at our Corporate Business Systems Team. This position can be located at any one of our US locations and will be determined based on the successful candidate's location.
What you will do:
Design, test, debug, and implement new software application systems and enhancements to existing systems. Performs maintenance on existing software applications
Solves basic to highly complex technical problems and is called on to lead projects
Demonstrates in-depth knowledge and understanding of key functional areas
Leads multiple functional areas and responsible for delivery within the timing, budget, and scope of larger department initiatives
Responsible for answering and resolving support activities to department metrics and KPI's, providing corrective action recommendation when KPI's are not met.
Responsible for meeting individual yearly objectives for the IT department.
Ensures users of IT systems and technology receive timely and effective support.
Works within own department and across other departments to resolve support issues.
Delivers to plant / program launch activities in accordance with IT Risk and System policies.
Responsible for meeting deadlines in projects which align to the department strategy.
Responsible for system documentation in accordance with company systems implementation policies.
Leads risk management for the IT organization, elevating concerns when identified.
Adopts new and emerging technologies in their respective field of expertise, leads changes and upgrades to provide better service to their customers.
Demonstrates the ability to understand problems or business opportunities in their area of responsibility and can gather, document, and analyze relevant requirements.
Ensure documentation is produced in accordance with company standards and policies.
Follows documented audit controls and security procedures. Makes recommendations for continuous improvement and risk mitigation.
Leads the identification, development, analysis, documentation, and implementation of business use cases.
Prepares for, presents to, and leads business process or system walk-throughs.
Ensure users of their team's systems / technology are supported effectively and timely. Drive customer satisfaction and engagement for all systems and support services.
Leads the development of specifications and proposals.
Liaise with business/process owners and IT management on changes to the IT environments related to their team.
Interface with peers and other IT teams on multi-discipline projects ensuring any technical or operation challenges are not introduced during newer implementations or changes.
Understands systems methodology and can adapt to the methodology used by the group or groups to which support is provided.
Highlights required maintenance and upgrades as they arise to ensure any costs can properly be tracked and budgeted.
Performs analysis and support for assigned applications, sub-systems, or specific system modules.
Identifies areas where cost or resource waste could be eliminated and elevated to their direct management.
Responsible for building project plans and driving deadlines for projects in their own functional area.
Evaluates alternative solutions to meet business requirements, assist in development of cost - benefit analysis and making recommendations to team leaders or IT management.
Proactively plan for required maintenance and upgrades to ensure any costs can be identified, budgeted, and tracked.
Determines and documents the impact of a proposed change on business processes and systems in their area of responsibility and makes appropriate plans and or recommendations
Responsible for understanding and following development and implementation policies and procedures
Responsible for system documentation in accordance with company systems implementation policies.
Responsible for governing ERP support tickets related to responsible area.
Other duties as assigned
What you will gain as a part of the Auria Team:
An opportunity to enroll in full medical, dental and vision plan. As well as voluntary benefits.
Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options
Parental Leave and Adoption and Surrogacy Benefits for salaried employees
Tuition Reimbursement available for eligible employees to continue education
Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4%
Salary Continuation & Long-Term Disability (LTD)
What you will bring:
BS degree with focus in IT or technical subject, preferred, or on the job experience
Minimum 5 years of manufacturing IT experience within the ERP environment. Plex, QAD, One Stream, Power BI, SQL preferred
Travel Requirements:
Ability to travel up to 50% of the time to Auria manufacturing facilities.
Knowledge, Skills, and Ability:
Enterprise solution delivery, team and technical agility, continuous learning culture, communication, adaptability and creative thinking problem solving. Ability to work from the shop floor to the front office with ease
Advanced knowledge and experience of the system life cycle methodology, quality assurance, project management, and relevant disciplines
Possesses advanced analytical, technical, and problem-solving skills and abilities
When applying to Auria positions, you will be taken to our career site (careers.auriasolutions.com) to apply directly with us even through external job boards. Auria utilizes an in depth interview process and will extend offers to successful candidates only at the completion of our process. Auria reminds all candidates that we will never ask for sensitive financial information throughout our process. We remind all candidates to take caution with any position that they are applying or when engaging with recruiters.
Auto-ApplySenior Analyst, Revenue & Ad Technology (Remote)
Remote job
The E.W. Scripps Company is seeking a Senior Analyst of Revenue and Ad Technology to bridge the gap between product development, sales operations, external platform and supply partners to ensure ad delivery and optimize revenue performance across our streaming and digital advertising platforms.
WHAT YOU'LL DO:
Analyze ad delivery performance, identify yield optimization opportunities, and implement operational improvements.
Design, document, and automate operational workflows for campaign setup, troubleshooting, and optimization, delivering efficiency gains across the team.
Drive initiatives that reduce campaign and ad delivery issues, shortening time-to-resolution.
Optimize inventory performance by increasing yield ad improving fill rates.
Translate business needs into technical requirements in partnership with sales, product, and engineering teams, ensuring seamless cross-functional execution.
Provide actionable insights on partner performance, inventory utilization, and revenue trends to leadership.
Utilize deep operational knowledge of FreeWheel, GAM, and programmatic platforms to maximize efficiency.
Strengthen cross-functional team collaboration and communication, ensuring smooth execution of complex, multi-stakeholder initiatives.
Other duties as assigned.
WHAT YOU'LL NEED:
Bachelor's degree in related field preferred.
Generally, 5+ years experience with in ad operations or revenue operations, preferably in streaming/CTV
WHAT YOU'LL BRING:
Advanced knowledge of ad serving platforms (FreeWheel strongly preferred)
Experience with complex inventory structures and programmatic advertising
Strong data analytical skills with the ability to diagnose technical delivery issues
Understanding of the complete ad delivery pipeline from trafficking to reporting
Ability to problem solve quickly in a fast-paced environment
Process improvement capabilities (automation focus)
Executive presentation skills for leadership reporting
Ability to present technical communications
Possess a process automation mindset and implementation
Workflow optimization and efficiency improvement
Performance metrics development and tracking
Cross-functional collaboration effectiveness
Proven revenue optimization results
#LI-SM2 #LI-Onsite
If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps.
SCRIPPS' COMMITMENT TO A CULTURE THAT CREATES CONNECTION:
At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose.
ABOUT SCRIPPS:
The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As one of the nation's largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlets Scripps News and Court TV and popular entertainment brands ION, Bounce, Defy TV, Grit, ION Mystery and Laff. Scripps is the nation's largest holder of broadcast spectrum. Scripps is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps' long-time motto is: “Give light and the people will find their own way.”
As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.
Auto-ApplyWordPress Support Developer
Remote job
WP Buffs is looking for an experienced WordPress developer with good communication and customer service skills. This role will be working with a large number of clients through a support ticket system.
Common tasks include:
Managing support tickets
Site edits within WordPress
Plugin, theme and core updates
Security optimizations
Performance optimizations
Down or broken sites
Talking with hosting support teams
Handling clients concerns or complaints
You will be working directly with clients who send in requests, providing first responses confirming that the request was received and has been reviewed for completeness, as well as completing the tickets, while providing clear communication to the client throughout the process.
Please note: Any messages sent to us at email addresses, social media accounts, phone numbers, live chat or any other contact methods other than the one you receive after completing your application will result in your application being immediately and permanently disqualified.
Requirements
Clear, friendly, error-free written English communication
Attention to detail
Ability to follow instructions
Critical thinking and creative problem solving skills
At least 2 years of professional experience with WordPress websites
Reliable internet access
Benefits
Starting Pay: $22+ per hour depending on skills, experience, professionalism and availability.
Regular pay increases with seniority
Flexible schedule
Work from home or anywhere you want
Auto-Apply