Senior application support analyst work from home jobs - 759 jobs
Remote DeFi Analyst: Risk, Growth & Insights Lead
Gauntlet
Remote job
A leading DeFi firm is seeking a candidate for a key role in quantitative research and protocol partnerships. This position involves evaluating yield strategies, conducting risk assessments, and developing competitive analytics. Ideal candidates will have experience in crypto-native environments, fluency with on-chain data tools, and a strong interest in DeFi innovation. This role offers remote work within the US and competitive compensation packages.
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$96k-126k yearly est. 4d ago
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Senior FP&A Analyst (Remote)
Atlantic Group 4.3
Remote job
Job Overview - Senior FP&A Analyst (Remote)
Compensation: $100,000 - $140,000/year + bonus
Schedule: Monday to Friday (Remote)
Atlantic Group is hiring a Senior FP&A Analyst (Remote) for our client, supporting financial planning and analysis, budgeting, forecasting, and performance reporting. In this remote role, you will lead FP&A initiatives, develop financial models, and deliver insights that drive strategic decision-making across the organization. You will partner closely with senior leadership and cross-functional teams while leveraging Excel and QuickBooks to support accurate reporting and scalable financial processes.
Responsibilities as the Senior FP&A Analyst (Remote):
Budgeting & Forecasting: Lead the annual budgeting process and support rolling forecasts and long-range financial planning aligned with business objectives.
Financial Modeling & Scenario Analysis: Develop and maintain financial models to support forecasting, scenario planning, and strategic decision-making.
Performance & Variance Analysis: Analyze actual results versus budget and forecast, clearly explaining performance drivers, risks, and opportunities to leadership.
Financial Reporting & Dashboards: Prepare and deliver accurate monthly and quarterly reports, dashboards, and executive summaries for senior management.
Business Partnership & Insights: Partner with cross-functional leaders to identify trends, optimize cost and pricing strategies, and translate financial data into actionable recommendations.
Qualifications for the Senior FP&A Analyst (Remote):
Education: Bachelor's degree in Accounting, Finance, Economics, or a related field required.
Experience: Minimum of 4 years of FP&A experience focused on budgeting, forecasting, and financial analysis, with managed services or technology experience preferred.
Industry Knowledge: Solid understanding of financial planning, management reporting, and business performance analysis, with private equity-backed environments preferred.
Technical Skills: Advanced Excel proficiency is required, with hands-on experience using QuickBooks and exposure to additional financial systems or BI tools preferred.
Skills & Attributes: Highly analytical professional with strong communication and problem-solving skills, the ability to supportsenior leadership including the CFO and CEO, and a proactive, integrity-driven mindset.
Location Requirement: Must be located in or near the Philadelphia area and available for occasional in-person meetings.
Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion.
ID #47736
$100k-140k yearly 3d ago
Application Support Analyst
F. Schumacher & Co 4.0
Remote job
About Schumacher
Schumacher & Co. is a fast-growing and innovative interior design company. We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. We are driven by a shared belief that design transforms life. It challengesconvention. It brings a unique point of view into the world. It sets trends. And it leaves a mark. F. Schumacher & Co., also known as FSCO, is the parent company to many brands within our portfolio. This role is part of Schumacher North America, which is the largest division of the company.
Schumacher & Co., America's leading name for manufacturing and distributing fabric, wallcovering, floorcovering, and furnishings is seeking an ApplicationSupportAnalyst. This is an exciting and highly visible position that plays an important role in supporting the company's success. The right ApplicationSupportAnalyst is a quick learner who is open to change and resourceful in finding solutions.
ApplicationSupportAnalyst
This position will work within the Enterprise Systems team. They will have the autonomy to solve difficult business problems through technology. The Candidate should have strong communication skills and be comfortable working with all levels of stakeholders within the company. This is a REMOTE role performing the following: YOU WILL:
Participate in the administration, configuration and daily support of the Enterprise System performing route cause analysis and troubleshooting issues reported by end users to provide quick resolutions.
Perform applicationsupport, troubleshooting complex issues and escalating as needed to vendors, developers or IT.
Work closely with development teams with Quality Assurance of system enhancements and new applications.
Triage and Dispatch issues using a help desk ticketing system
Develop and Maintain end user and technical documentation
Bring forward suggestions for improvements of systems, network, applications strategy and execution
Perform scheduled routine system maintenance
Continuously develop system expertise
Other responsibilities as assigned
YOU HAVE/ARE:
Bachelor's degree in computer science or related field
2+ years of experience in application and systems support
2+ years of experience with programming languages; .net, SQL and C#
2+ years of experience working with Enterprise Software preferably SaaS solutions (WMS, ERP, EMR, CRM)
Experience with Dynamics GP and/or Salespad a plus
Critical thinking; organization and prioritization of tasks. Ability to manage multiple projects at once with competing deadlines
Flexible work schedule, including availability after hours including some holidays and weekends
Benefits:
20 days PTO | Flex Hours | Health Vision & Dental | 401(k) Plan
Schumacher & Co. is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.
$71k-95k yearly est. Auto-Apply 12d ago
Commercial Services Production Support Specialist I
Stewart Enterprises 4.5
Remote job
At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Description
Job Summary
The Commercial Services Production Support Specialist provides critical operational support to ensure the accurate and timely processing of commercial real estate transactions. This role supports all NCS offices including escrow officers, underwriters, and internal teams by managing documentation, providing production system support, identifying, troubleshooting, and remediating common title and closing process issues while ensuring compliance with regulatory and internal standards. As part of a collaborative team of Production Support Specialists, this role works closely with national offices, affiliate partners, and corporate teams to maintain workflow continuity and uphold service excellence.
*Occasional Travel
REMOTE
Job Responsibilities
Provides operational support to the production team throughout the course of the real estate transaction process (prior to, in progress, and post-closing) for clientele
May assist in reviewing real estate records needed to generate legal support to determine the historical ownership of properties
Updates transaction information as necessary based on change requests related to the parties on file or property
Assists in maintaining expected production levels and delivery standards on a daily basis
Follows standard procedures and guidelines
Understands how assigned duties relate to others within the team and how the team integrates with related teams
Impacts own team through the quality of the support provided
Recognizes and solves typical problems; selects solutions from established options
Communicates moderately complex information in routine situations, typically within own team
Works under general supervision with limited ability to modify approach
Individual contributor having no supervisory responsibilities; manages own workload
Performs all other duties as assigned by management
Education
High school diploma required; Bachelor's preferred
Experience
Typically requires 2+ years of related work experience
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************.
Benefits
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.
$57k-79k yearly est. Auto-Apply 60d+ ago
Application Support Analyst
Sequoia Connect
Remote job
Our client is a rapidly growing, automation-led service provider specializing in IT, business process outsourcing (BPO), and consulting services. With a strong focus on digital transformation, cloud solutions, and AI-driven automation, they help businesses optimize operations and enhance customer experiences. Backed by a global workforce of over 32,000 employees, our client fosters a culture of innovation, collaboration, and continuous learning, making it an exciting environment for professionals looking to advance their careers.
Committed to excellence, our client serves 31 Fortune 500 companies across industries such as financial services, healthcare, and manufacturing. Their approach is driven by the Automate Everything, Cloudify Everything, and Transform Customer Experiences strategy, ensuring they stay ahead in an evolving digital landscape.
As a company that values growth and professional development, our client offers global career opportunities, a dynamic work environment, and exposure to high-impact projects. With 54 offices worldwide and a presence in 39 delivery centers across 28 countries, employees benefit from an international network of expertise and innovation. Their commitment to a 'customer success, first and always' philosophy ensures a rewarding and forward-thinking workplace for driven professionals.
We are currently searching for a ApplicationSupportAnalyst:
Responsibilities:
Handle Level 1 Analysis for incoming issues and incidents from the service desk.
Triage incidents and ensure adherence to established Service Level Agreements (SLAs).
Investigate issues, find the root cause, and prepare clear and correct bug reports for the development team.
Communicate daily with the Development team, IT Support, Products team, and QA team.
Act as a primary point of communication with the client, product management team, and other external parties in the ecosystem.
Create and maintain comprehensive documentation (e.g., how-to articles, troubleshooting guides, user guides) for the existing knowledge base.
Manage multiple tasks effectively, prioritizing and adapting to changing demands.
Requirements:
5+ years of relevant experience as a SupportAnalyst, demonstrating a Senior-level contribution.
Strong communication skills, both written and verbal, for effective stakeholder and client engagement.
Proven ability to successfully troubleshoot, narrow down issues, and identify root causes, finding creative solutions to address customer concerns.
Experience working with Excel.
Ability to work independently and be self-sufficient in managing workload and investigations.
Desired:
Familiarity with finance concepts and financial models.
Languages
Advanced Oral English.
Native Spanish.
Note:
Fully remote.
If you meet these qualifications and are pursuing new challenges, start your application on our website to join an award-winning employer. Explore all our job openings | Sequoia Career's Page: ****************************************
Requirements:
5+ years of relevant experience as a SupportAnalyst, demonstrating a Senior-level contribution.
Strong communication skills, both written and verbal, for effective stakeholder and client engagement.
Proven ability to successfully troubleshoot, narrow down issues, and identify root causes, finding creative solutions to address customer concerns.
Experience working with Excel.
Ability to work independently and be self-sufficient in managing workload and investigations.
$78k-108k yearly est. 47d ago
Application Support Analyst - Ticketing Software
Gateway Ticketing Systems, Inc. 3.4
Remote job
For 35+ years we've been providing innovative ticketing software solutions to some pretty cool industries including amusement parks, museums, attractions, zoos, and aquariums. We work with globally recognized destinations as well as lesser-known but locally loved attractions on six continents. Now, we are looking to add an experienced, customer-focused tech resource to our technical support team.
The ApplicationSupportAnalyst ensures the delivery of world-class, 2nd line, customer technical support for customers of Gateway Ticketing Systems. This role acts as a second line of support by aiding customers via telephone, email, and Gateway's Customer Portal. Utilizing technical support best practices and other resources, this role efficiently identifies issues, finds resolutions, and documents solutions while communicating to the customer. This position is hybrid if local to the Gilbertsville office, or remote within the US.
Experience:
Minimum 3 years of experience in customer service.
Minimum 2 years of experience in technical support, help desk, or related field working directly with customers.
Experience learning and supporting complex software products preferred.
Core Competencies:
Intermediate technical troubleshooting skill, including a growing ability to isolate, identify, and resolve problems with Gateway software as it interacts with hardware, the customer's network, SQL databases, and third-party systems.
Excellent interpersonal and communication skills, including exhibiting professionalism, responsiveness and diplomacy when working with customers.
Proven experience with coordination of multiple tasks simultaneously, meeting deadlines and working productively and efficiently under pressure.
A demonstrated proficiency of Microsoft Office programs (Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint).
Travel up to 10% of the calendar year, which may include weekends and holidays.
Job Description
Triage technical support requests through various customer communication methods with expertise, patience, empathy, and urgency.
Resolve technical support requests in a timely manner with consistent communication to the customer.
Provide accurate and efficient management of reported issues, including clear documentation of all activity for each incident via the software defect system(s).
Maintain proficiency in Galaxy modules covered in the System Administrator Certification Program.
Provide on-call and backup support as required.
Establish and maintain relationships with customer base.
Collaborate with other departments to resolve customer issues and ensure high levels of customer satisfaction.
Perform configuration work at customers' sites or attend support-related meetings with customers as required.
General Duties:
Complete all tasks and handle all situations in accordance with Gateway's Core Values.
Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, or participating in professional organizations.
Communicate in a clear, concise, and timely manner, including voicemail and email.
Always promote and uphold the values, mission, and vision of the company.
Read, understand, and comply with the Employee Handbook.
Promote and adhere to all defined policies, processes, and procedures.
Perform other tasks as required by management.
Physical Demands:
Ability to hear, see and speak adequately (with or without accommodations) to perform the essential functions of the job.
Ability to perform repetitive movement actions including walking, standing, and sitting for long periods of time to adequately perform the essential functions of the job.
Ability to work in inside environmental conditions.
Diversity and EEO statement:
As an organization, we strive to maintain an environment and culture where all voices and perspectives are valued, where all team members are seen and heard, where opportunities are available to all who seek them, and where all employees feel they are able to bring their authentic selves to work each day. Diversity, equity and inclusion are an organizational priority, and we are committed to further building and strengthening these programs each year.
Gateway Ticketing Systems is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, biological sex, gender identity, gender expression, sexual orientation, national or ethnic origin, genetic information, disability, age, veteran status, family or marital status, or any other applicable legally protected characteristics.
No agencies, please.
We are not sponsoring visas at this time.
$60k-87k yearly est. Auto-Apply 7d ago
Epic Orders & ClinDoc Application Support Analyst
Shyft6
Remote job
Job Description
.
Job Title: Epic Inpatient Procedure Orders ApplicationAnalyst - Go-Live Support (Remote, 3-Month Contract)
Engagement Type: 3-Month Contract, Full-Time Hours
Schedule: Core business hours + Go-Live On-Call Rotation
Position Overview
We are seeking an experienced Epic Inpatient Procedure Orders ApplicationAnalyst to support a large health system during a critical Epic go-live period. This is a 3-month remote contract focused heavily on break/fix ticket support, stabilization of inpatient procedure ordering workflows, and ensuring providers can safely and efficiently place diagnostic and therapeutic orders from day one.
The consultant will work in a fast-paced, high-volume ticketing environment and must be comfortable participating in an on-call rotation during the go-live window to support 24/7 inpatient operations.
Key Responsibilities
Provide day-to-day break/fix applicationsupport for Epic Inpatient Procedure Orders during and after go-live.
Triage, analyze, and resolve incidents and service requests related to:
Diagnostic and therapeutic procedure orders
Order sets and preference lists
Pre-procedure workflows and prerequisites
Order transmittal to downstream systems (e.g., Radiant, OpTime, Cupid, Ancillary systems)
Order status, scheduling, and result integration
Work within the organization's ITSM/ticketing system to manage, prioritize, track, and document tickets in a timely manner.
Collaborate closely with physicians, nurses, advanced practice providers, procedural staff, and ancillary departments to understand issues, reproduce problems, and validate fixes.
Perform root cause analysis and implement durable solutions to reduce repeat issues and improve order reliability.
Maintain and optimize Inpatient Procedure Orders build, including:
Order records and order composer configuration
Order sets and preference lists
Procedure categories, routing rules, and department mappings
Linked diagnoses, questions, and decision support logic
Coordinate with other Epic application teams (e.g., Clin Doc, Inpatient Orders, Pharmacy, Radiant, OpTime/Anesthesia, Cupid, HIM) to ensure end-to-end workflow integrity.
Participate in on-call rotations (evenings, nights, and/or weekends as needed) during the go-live period and early stabilization.
Adhere to established change management and governance processes for all build and configuration changes.
Create and maintain knowledge base articles, known-issue logs, and quick-reference documentation for common issues and standard resolutions.
Contract Details
Duration: Approximately 3 months (with potential extension based on project needs)
Start Date: ASAP - must be able to ramp quickly
Location: 100% remote, with potential extended hours to align with hospital operations during go-live
Hours: Full-time (40 hours/week), with additional hours possible during peak go-live periods and on-call coverage
Requirements Required Qualifications
Epic Orders (Inpatient Procedure Orders) certification/accreditation
Epic ClinDoc certification/accreditation.
2+ years of experience as an Epic Inpatient ApplicationAnalyst, with a strong focus on orders.
At least one recent Epic go-live or major upgrade supporting inpatient orders workflows.
Strong understanding of inpatient clinical workflows, including:
Interdisciplinary documentation and communication
Proven experience delivering break/fix support in a hospital or large health system setting.
Experience working with ticketing/ITSM tools (e.g., ServiceNow, Remedy, Cherwell).
Excellent analytical and problem-solving skills, with attention to detail and patient-safety impact.
Strong written and verbal communication skills with the ability to support users effectively in a remote environment (Teams/Zoom/Chat).
Ability and willingness to work a flexible schedule and participate in an on-call rotation during go-live and stabilization.
Preferred Qualifications
Experience supporting large, multi-hospital health systems on Epic Inpatient.
Familiarity with integrated documentation workflows, including HIM/coding, quality measures, regulatory documentation, and nursing-sensitive indicators.
Experience participating in testing cycles (unit, integrated, user acceptance, and regression testing) for clinical documentation changes.
Prior work creating training materials, tip sheets, and quick reference guides for clinical staff.
Agilent is a global leader in laboratory technologies for the life sciences, diagnostics, and applied chemical markets, delivering insight and innovation that advance the quality of life. It is the quality of our products and services, our intense focus, and our uncompromising integrity that enable our customers to discover new frontiers and make continuous advancements in areas such as: cancer research and diagnostics, drug development, food safety and their labs' performance and efficiency. Whatever the challenge, our One Agilent global team is dedicated to delivering trusted answers to our customers' critical questions in our collective quest to improve the world around us. At Agilent, the fight against cancer is at the forefront of what we do; and Agilent's Pathology Solutions are the cornerstone of this fight.
Agilent is seeking an enthusiastic, hardworking, customer focused In-Field Customer Application Specialist (CAS) to support new and existing customers with our Pathology solutions. Our Pathology Solutions include our instrumentation and reagents for Immunohistochemistry (IHC), Special Staining, H&E Staining, Molecular ISH/FISH product lines in Southern California.
Candidate must currently live in the Southern California area or be willing to relocate without assistance.
As a Customer Applications Specialist you will partner with our sales, engineering, technical service group, product specialists and other cross-functional groups to serve as the scientific/technical expert to help drive sales to meet or exceed sales quota and support our new and existing customer base within your assigned territory.
You will provide pre-sales scientific/technical consultation with customers in partnership with the sales team to educate and guide the selection of the optimal Pathology Solution for their laboratory. This could include attending in person or remote meetings to serve as the technical expert. This could also include assisting with presentations to customers to present our Solutions.
Co-travel with Sales Account Manager to assist with locating new business as well as ensuring current customers' needs are met.
Post-sales will assist with the installation of all instrumentation. This includes working closely with the Field Service Engineer, Sales Account Manager, Customer Application Manager, and Inside Sales Team to provide a smooth installation process for the customer. Will perform the Performance Qualification and Training for customers on-site.
Will also assist customers with on-site optimization of their Immunohistochemistry assays, Special Stains, H&E Staining and Molecular FISH/ISH assays. Work with laboratory staff and pathologists to ensure they are satisfied with the optimizations.
Provide on-site and remote troubleshooting assistance in partnership with the Customer Application Specialist Team, Internal Technical Support, Account Managers, Field Service Engineers and other internal groups.
Is knowledgeable of competition and able to identify lockout specifications (identify Agilent's competitive advantage over competition).
Complete administrative functions such as provide weekly schedules, book travel for flights, hotels and rental cars on the Concur platform/application, complete expense reports, and close out Service Order Reports in a timely fashion.
Evaluates and supports management on ramp to volume strategies for new products prior to release.
Acts as the customer voice to influence future product/application design that meets customer needs
May be involved in preparing and delivering technical seminars to customers or potential customers and contributes to recognized scientific forums, including written, oral and poster presentations.
Qualifications
Bachelor's or Master's Degree or equivalent in Life Sciences
HT and/or qIHC certification, is a plus.
2+ years' experience working in a Clinical, Non-Clinical, Research or Industrial setting in a Histology/Pathology Laboratory with a strong focus on Immunohistochemistry, Special Staining, H&E Staining and ISH/FISH.
Proficient with all Microsoft Word applications (Word, Excel, Power Point).
Excellent attention to detail.
Excellent oral and written English communication skills, including strong interpersonal and organizational ability and time management are required.
Ability to work independently and as a part of an integrated/cross-functional team.
Experience working for a field sales organization, specifically providing technical support, is a plus.
Candidate must reside or be willing to relocate to Southern California as this is the territory you will cover. Candidates currently living in Southern California will be prioritized.
Travel Requirements:
Requires flexible working hours with travel up to 75% of the time. Must be able to adapt to changing schedules and environments.
Physical Requirements:
Occasional physical lifting, pushing and pulling up to 30 Lbs.
Manual dexterity. For example, inserts and removes small parts in tight places; adjusts instrument settings, handling slides, working with microscope, pipetting, etc.
Ability to sit, bend down, walk, talk, hear, lift hands to raise something above head or lower to the ground, and stand for extended periods of time in a laboratory.
Visual acuity to be able to differentiate and perceive colors, ability to focus, have optimal depth perception and peripheral vision.
Working in hospital/laboratory setting requires following the safety protocols, safe chemical handling, working around different instrumentation and patient samples and other biohazardous material. Must comply with all PPE (Personal Protective Equipment) requirements as well as wear appropriate clothing, including close toed shoes.
Must consent to participate in and meet Agilent approved customer/vendor credentialing requirements necessary to gain site access, unless prohibited by law.
Requirements may include but are not limited to pre-/post-employment background checks, various forms of drug testing, vaccinations, fingerprinting, proof of valid identification, and/or adherence to customer-specific substance abuse programs.
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least December 8, 2025 or until the job is no longer posted. It is sales incentive eligible. In the US, this position is eligible for reimbursement for personal vehicle usage.The full-time equivalent pay range for this position is $112,430.00 - $210,150.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 75% of the TimeShift: DayDuration: No End DateJob Function: Sales
$112.4k-210.2k yearly Auto-Apply 48d ago
Application Support Analyst
Star Source Consulting
Remote job
StarSource Consulting - we specialize in Information technology, providing superior resources to companies. We take pride in providing professional and ethical services to suit our client's needs. At StarSource Consulting we are a dynamic, high-growth, full service commerce and outsourcing solutions provider looking for the best to work in our fast paced, entrepreneurial team environment.
Job Description
Your Role with the Company:
As the ApplicationSupportAnalyst, you will be responsible for providing technical and administrative support to the Maximo Cloud Customers and Partners. You will act as a Subject Matter Expert (SME) for Maximo and its add-ons to provide outstanding customer service for Partner solutions. Some of your responsibilities will include:
Provide technical support services to partners in accordance with procedures and SLAs
Used database/application knowledge to find solutions to partners' technical issues
Develop solutions using the Maximo configuration and customization tools to enhance the customers' use of Maximo
Provide on-call support as needed outside of work hours
Monitor the phone and ticketing system to resolve all technical issues in a timely fashion
Qualifications
Background Profile:
Associate's Degree Computer Science, Information Systems, or equal Information Technology training
Strong SQL skills and report writing tools experience
Previous ApplicationSupport experience
Strong Customer Service and Communication skills
Additional Information
Benefits:
3 weeks PTO starting out. Add 1 additional week every 5 years. After 20 years of employment, unlimited
6 paid company holidays plus 2 floating holidays
Flexible schedules - offer work from home depending on department needs
401k - simple IRA plan
Company sponsored events and lunches
Laid back, close-knit culture
And many more!
$71k-103k yearly est. 14h ago
Senior Analyst- Tier 2 Support Analyst
Cardinal Health 4.4
Remote job
What Product Systems Analysis contributes to Cardinal Health
NPHS Commercial and Pharmacy Technologies manages the NPHS Business segment's portfolio of commercial and pharmacy focused technologies to maximize the business value of the technologies and enhance the user experience.
This role serves as a liaison between the business and IT to align support strategies and capabilities, also providing technical specifications to IT related to issues. This job family identifies and analyzes product needs, defines requirements, objectives, and participates in the solutions making process. This job family optimize business processes by leveraging the functionality of the technology and product solution.
Responsibilities
Provides Tier 2 virtual support to the organization's end users
Support software, hardware, warehouse technology, server, network, and enterprise systems issues.
Respond to escalated issues from the IT Service Center family,
Resolves user requests through discussions with users and coordination with internal and external resources
Provide education and trainings to users to facilitate knowledge transfer and prevent problem reoccurrence.
Maintains support related documentation for certain end user platforms, monitoring environments, responding to alerts, and addresses service outages.
Qualifications
2-4 years of experience, preferred
Bachelor's degree in related field, or equivalent work experience, preferred
What is expected of you and others at this level
Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
Works on projects of moderate scope and complexity
Identifies possible solutions to a variety of technical problems and takes action to resolve
Applies judgment within defined parameters
Receives general guidance and may receive more detailed instruction on new projects
Work reviewed for sound reasoning and accuracy
Anticipated salary range: $68,500 - $88,200
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 3/14/2026
*if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click
here
$68.5k-88.2k yearly Auto-Apply 6d ago
Temporary Applications Support Analyst
Lenderlive Network 4.4
Remote job
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The ApplicationSupportAnalyst's primary responsibility is to act as a liaison between our operational and technical colleagues and ensure that our applications are available and working as expected. The Analyst will perform periodic user audits and help install, configure, troubleshoot and maintain proprietary applications.
This is temporary role expected to last between 8 and 9 months.
Essential Functions
Resolve performance discrepancies for our applications and communicate with internal and external stakeholders.
Monitor existing systems to proactively identify efficiencies within our applications.
Install, configure, and maintain proprietary applications in Development, UAT and Production systems.
Comprehend and translate users' needs to facilitate resolution
Research complex reporting scenarios, systems incidents, and process flow events as needed.
React to business outages to quickly identify, communicate and rectify any issues.
Provide feedback regarding release documentation to Release Manager and developer.
Participate in performing periodic user audits of key Document Services Applications.
Assist in maintaining detailed documentation of current revision of applications, procedures and information flow to support enterprise environments.
Provide user documentation as needed to resolve issues, including process-flow descriptions and/or Visio diagrams.
Participate in the department's on-call rotation.
Perform other related duties as assigned.
Essential Knowledge, Skills, & Abilities
Able to effectively communicate both verbally and in writing to accurately convey messages and share/receive knowledge with both technical and non-technical stakeholders
Proficient with Microsoft Active Directory
Baseline knowledge of application deployment over a CITRIX environment
Proficient with full MS Office Suite including SharePoint
Knowledge of Microsoft SharePoint functionality
Prior experience/ability with Microsoft SQL
Proficient with Adobe Acrobat
Familiarity with editing XML documents
Baseline knowledge of Microsoft Windows 2003, 2008 and 2012 servers
Ability to work effectively, independently and with others in a collaborative, deadline-sensitive environment
Ability to prioritize and manage multiple efforts
Commitment and ability to cultivate a diverse and inclusive work environment.
Education
Bachelor's Degree in Computer Science, Information Technology, Information Systems, or related discipline preferred
Experience
Previous application and/or IT systems level support required
Have relevant experience with Microsoft Internet Information Server (IIS)
Compensation and Benefits
Compensation: $24.23 to $30.29 an hour
Temporary role expected to last between 8 and 9 months
Application Guidelines:
For best consideration, please submit your resume and application materials as soon as possible. Review of applications will begin immediately.
Working Conditions
Work is performed in a climate controlled indoor administrative office setting. The noise level in the work environment is usually quiet to moderate, depending upon the office or meeting location.
Physical Demands and Activities
While performing the duties of this job, the employee is frequently required to communicate. The employee frequently is required to remain stationary. The employee is frequently required to move about the office, operate a computer and other office machinery, such as calculator, copy machine, and computer printer; rarely position self to maintain files; rarely moves boxes weighing up to 10 lbs. Close and distance observation required with ability to observe objects at close range in presence of glare or bright lighting (e.g., computer screen). Must possess the ability to communicate information and ideas so others will understand and have the ability to interact with external and internal stakeholders.
Covius is committed to equal opportunity in all employment practices to all qualified applicants and employees without regard to race, color, religion, gender, gender identity, age, national origin, pregnancy, disability, genetics, marital status, military or veteran status or any other protected category as established by local, state, and federal law. This policy applies to all aspects of the employment relationship including recruitment and hiring, placement, promotion, transfer, compensation, disciplinary action, layoff, leaves of absence, training, and termination. All such employment decisions will be made without unlawful discrimination based on any prohibited basis.
The essential functions, working conditions and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Please note that all s are not intended to be all-inclusive. This job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Employees may be required to perform other duties at any time with or without notice to meet the ongoing needs of the organization.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
$24.2-30.3 hourly Auto-Apply 60d+ ago
Application Specialist, Dynamics
JBT Corporation 4.7
Remote job
At JBT Marel Corporation, what we do matters, we know that the contribution of our employees leads to the success of our business.
Our purpose is to transform the future of food. This guides our vision of being the global leader in food and beverage technology. By harnessing the full power of JBT Marel, we partner with our customers and pioneer sustainable innovation.
Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation.
You will report to JBT Marel Manager Regional Applications
The Opportunity
The Dynamics Application Specialist is an important role within the Corporate IT Department. You will collaborate with end-users, Site Leadership, Project Managers, Operational Support teams, and external vendors to guide a high-quality, stable, and secure ERP solution.
The Dynamics F&O Application Specialist is the System Administrator. This specialist supports end-users by addressing issues and requests within Dynamics, managing user access and permissions, and coordinating with external consultants and developers for additional support and customizations. You will stay current with new features and communicating updates, overseeing upgrade testing, and assisting with the implementation and education of Microsoft Dynamics for Finance and Operations. Collaboration with our teams is important for developing solutions using Microsoft Cloud technologies such as SharePoint, Power BI, Power Automate, and Power Apps, and integrating with other internal applications. Ensuring compliance with SOX and other regulations, participating in internal and external audits, and documenting changes within the helpdesk system are also important responsibilities.
Qualifications
You will have advanced skills; able to solve complex and unique issues across systems
You will convey technical content to non-technical audiences
You will have analytical capabilities to assess our requirements and propose functional solutions
You will lead without formal authority
Self-started, independence, and accountability
Align ERP projects with broader our goals
Experience managing vendor relationships and contractor partnerships
Impact the achievement of operational, project or service goals
Communicate complex and technical information with influence across diverse partners
You will research our needs and propose improvements
You will be a trusted advisor across technical and business teams
Education, Knowledge, and Experience
Bachelor's or Associates degree in Business, Information Technology, or related field
4+ years of Experience with Dynamics D365 or AX 2012 in a manufacturing environment
You will lead ERP projects
In-depth knowledge of Dynamics \ AX2012 technologies
Experience in multinational, multicultural, and matrixed environments is a great skill to have
Why work at JBT ...
Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.
COMPENSATION RANGE: Salary range: $87,750 to $117,000.00 per year. We determine compensation on experience and skill.
This job description is a general description of essential job functions. We do not intend it as an employment contract, nor do we intend to describe all responsibilities someone in this position may perform. Supervisory personnel assign tasks to all employees of JBT Marel, and supervisory personnel expect them to perform these tasks, regardless of job title or routine job responsibilities.
Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative.
Equal Opportunity Employment:
JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT Marel at ************.
#LI-CH1
#LI-Hybrid
This is a hybrid remote/in-office role.
$87.8k-117k yearly Auto-Apply 12d ago
Mainframes Application Support (Remote)
Sky Solutions 4.7
Remote job
Everything we do is about empowering people to do the extraordinary - from our clients who are transforming the world to our team who are driving change through technology. It was true when Sky Solutions was founded in 2008, and it's just as true today.
Job Description
Role: Mainframes ApplicationSupport
Location: Raleigh, NC - Remote
Duration: FTE/long term
Visa - OPEN
Preferred Requirements:
Anywhere in the US, but willing to relocate to Raleigh once client offices open up.
Minimum Requirements:
3+ years' experience in in systems support, application development and/or integration
3+ years' experience in the following: z/OS MVS/ISPF, DB2, SQL, JCL, QMF, PL/I
Fluent English
Preferred Requirements:
Experience developing technical solutions from new business requirements
Financial Planning and/or Accounting experience
Experience in working with agile teams, experience with JIRA
Experience in the following technical areas: IMS, CICS, MVS REXX, VM REXX, OPC, MQ Series, FTP, SCLM
Qualifications
Minimum Requirements:
3+ years' experience in in systems support, application development and/or integration
3+ years' experience in the following: z/OS MVS/ISPF, DB2, SQL, JCL, QMF, PL/I
Fluent English
Preferred Requirements:
Experience developing technical solutions from new business requirements
Financial Planning and/or Accounting experience
Experience in working with agile teams, experience with JIRA
Experience in the following technical areas: IMS, CICS, MVS REXX, VM REXX, OPC, MQ Series, FTP, SCLM
Additional Information
All your information will be kept confidential according to EEO guidelines.
$74k-102k yearly est. 14h ago
Senior Business Applications Specialist - Remote
Specialtycare 4.1
Remote job
SpecialtyCare continues to grow and we'd like you to grow with us! We are seeking a Senior Business ApplicationsAnalyst to join our Information Services team. This position does offer the opportunity to work fully remote! SpecialtyCare is the industry leader in intraoperative neuromonitoring (IONM) services in the US-monitoring over 100,000 cases annually, providing IONM services to over 450 hospitals nationwide, and supporting over 2,300 surgeons. With SpecialtyCare, you will be able to share your acquired expertise with your colleagues and customers, all while providing safer surgery and better outcomes for your patients. Our surgical neurophysiologists are the most experienced in the industry.
ESSENTIAL JOB FUNCTIONS
* Provide second and third-tier level support (after Help Desk) by analyzing, diagnosing and resolving issues for the following applications:
* PeopleSoft General Financial - General Ledger, Asset Management, Account Payables, Travel & Expenses
* PeopleSoft Order to Cash - Order Management, Billing, Account Receivables
* PeopleSoft Supply Chain Management - eProcurement, Purchasing, Inventory
* Create/Review process documents and user guides.
* Provide communication/training to end users.
* Ensure application security.
* Create and utilize advanced queries as needed.
* Act as a liaison between the IT development group and business units.
* Evaluate new applications/functions and identify system requirements.
* Recommend appropriate systems alternatives and/or enhancements to current systems.
* Develop test plans, and coordinate and perform software testing.
* Document system requirements, define scope and objectives, and assist in the creation of system specifications.
* Basic SQL knowledge
* Participate as a project team member or act as a lead on multi-disciplinary projects related to the assigned application as needed.
* Manage small to medium projects independently.
* NextGen PM Support
* Live the SpecialtyCare Values - Integrity, Teamwork, Care & Improvement.
* Perform other duties as assigned.
Salary Estimate: $115,000 / year (Several factors, such as specific skill set, education level, certifications and years of experience, are considered to determine actual compensation.)
BASIC QUALIFICATIONS
* Education:
* Bachelor's degree in Computer Science or Business Administration, or equivalent relevant work experience
* Experience:
* At least Five (5) years of related Financial Applications experience.
* Proficient in the following application groups: PeopleSoft Financials, Order to Cash, and/or Supply Chain.
* Experience with PeopleSoft HCM, NextGen PM, and/or Salesforce a plus.
* Equivalent combination of education and experience.
Knowledge and Skills:
* Ability to develop documentation and provide communication/training to end users.
* Ability to work as part of a collaborative team in order to be successful.
* Pro-active, have initiative and ability to reach out to ensure tasks and deliverables are met, risks and mitigation strategies uncovered.
* Must communicate with confidence, build relationships through inspiring trust and sharing information and be able to challenge assumptions.
* Likes to work in a fast paced, highly collaborative environment with the ability to meet deadlines.
* Strong attention to detail.
SpecialtyCare is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
$115k yearly 60d+ ago
Zoho Developer and Support
Omm It Solutions
Remote job
We are looking for a talented and highly motivated Zoho developer that is experienced in Deluge and development of custom functions and APIs on Zoho creator and experienced in integrating external applications and a suite of enterprise Zoho One applications. The selected candidate will have the flexibility to telework \/ remote \/ Work from Home (During and even after COVID). Work hours will be from 8:00 am to 5:00 pm US Eastern Time.
Requirements
Role Responsibilities:
The job requires someone who has skills and experience working as a multi\-faceted software developer for the US IT consulting, sub\-contracting, and staffing corporation. We are seeking candidates who have skills related to the tasks mentioned below and exhibited in their prior experience:
1. Develop custom APIs, methods, and functions as a software developer
2. Implementation, customization, and administration of suite of enterprise Zoho applications including Recruit, CRM, Cliq, People, Zoho Mail, and more.
3. Understand the business process flow and requirements of the team members to implement and customize various elements and objects in Zoho
4. Design. Develop and maintain custom Zoho functions and workflows
5. Train users on how to effectively use the Zoho applications. Create required training material \/guidelines for the users, as needed
6. Assist users in day to day questions or technical concerns
7. Work with the Zoho support team to resolve any reported issues. Track issues and provide periodic updates.
8. Provide System admin \/ IT support to users
9. Create custom tools and scripts to automate the manual business processes, within or outside of Zoho
10. Effectively utilize Zoho modules features to automate various business processes
11. Monitor, Control and ensure the sustained effective usage of Zoho products throughout the organization.
12. Review and analyze the data on Zoho on a daily basis, to identify discrepancies, and incomplete information and work with the users to help resolve the discrepancies.
13. Manage access and control of users
14. Generate required daily, weekly and monthly reports
15. Mentor and cross\-train other team members
Required Skills:
Experienced in:
Custom Zoho development using Zoho Creator (Minimum 2 Years)
Zoho Recruit or Zoho CRM or Zoho People development \- Minimum 2 Years
Zoho Recruit or Zoho CRM or Zoho People implementation or customization \- Minimum 2 Years
PS: PLEASE DO NOT APPLY IF YOU DO NOT HAVE At least 2 of the required skills noted above
Please DO NOT apply if you are looking for a part\-time opportunity or plan to freelance in parallel.
Preferred Skills (Not required but strongly preferred):
Certified Zoho Developer
Experienced working as an IT Support Engineer or System Administrator (2+ years)
Demonstration of Sample code using Github\/bitbucket\/stack exchange etc.
Prior experience working in a virtual environment.
Prior experience working independently without oversight
Understanding of US IT contracting, recruitment, and staffing
Please apply only if you satisfy the following conditions:
\- Candidates who can work in a home setting without any distractions (a private secluded area at home) and who is comfortable working in a remotely monitored environment.
\- Candidate must have a high\-speed Internet connection.
Other requirements:
Team player
Excellent written and verbal communication skills
Attitude to find answers and solutions
Proficiency in Microsoft Office Suite (Excel, Word, Project, SharePoint, etc.)
Excellent organizational skills
Detail\-oriented and thorough in completing tasks
Understands the importance of safeguarding all critical data, information, and communication.
Fair Understanding of various technologies
Multitasking ability with strong time management skills.
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$63k-84k yearly est. 60d+ ago
BI Project Analyst Lead
Cielo Projects 4.2
Remote job
Cornerstone Building Brands, headquartered in Cary, North Carolina, is the largest manufacturer of external building products in North America with over $6 billion in annual revenue and an expansive national footprint that includes almost 20,000 employees, operating in +70 manufacturing facilities, supported by a network of +80 distribution and branch office facilities. We have a broad product offering with a well-regarded brand portfolio including the #1 position in windows; vinyl siding; metal accessories; metal roofing and wall systems; and insulated metal panels.
Job Description
The Lead Business Analyst for Business Intelligence will collaborate with the ERP transformation project team, spanning various Aperture business areas and corporate functions. The goal is to develop, support, and implement BI solutions using Power BI and Azure reporting capabilities. This role involves working closely with business stakeholders, IT, and third parties to create solid business requirements documents and project deliverables.
Responsibilities:
Reporting and Data Gap Analysis:
Collaborate with ERP project leaders and business SMEs to identify reporting and data gaps for specific business units.
Requirements Gathering:
Work closely within ERP project and stakeholders to understand their data-related requirements, including data visualization needs, reporting requirements, and data modeling preferences.
Data Analysis:
Analyze data from various sources to identify trends, patterns, and insights that can inform business decisions. Use statistical analysis techniques to extract actionable insights.
Data Quality Assurance:
Ensure the accuracy, completeness, and reliability of data used for visualization and modeling purposes. Address data quality issues through cleansing, validation, and verification processes.
Documentation and Communication:
Document data models, visualization designs, and analytical findings to ensure transparency and knowledge sharing. Communicate complex technical concepts to non-technical stakeholders clearly and concisely.
Ad Hoc Reporting:
Prepare ad hoc reports as needed by various stakeholders.
Testing and QA:
Develop and execute test plans, guide testers during the QA process, determine required testing resources, and manage the issue tracking process.
Knowledge and Skills:
Excellent oral and written communication skills, with the ability to market and report complex initiatives to non-technical colleagues or business leadership.
Expertise with Microsoft Power BI, or other BI platform including troubleshooting and automation to streamline operations.
Familiarity with ERP systems like SAP, Orace JDE , Oracle EBS
Blend of ERP and business process acumen (e.g., O2C, P2P), consulting abilities, and analytics capabilities to identify needs and develop optimal solutions.
Strong problem-solving skills and business intuition.
Proficiency with Azure reporting tools and SQL.
Qualifications
Bachelor's degree, or similar technical discipline
3+ years in leading business intelligence and analytics initiatives
5+ years of experience working with data analytics and prior Power BI proven experience, including prior roles as data analyst, data reporter or business analyst.
Experience in project management and overseeing processes from conception to completion also helpful.
Must be able to travel up to 20%
Additional Information
All your information will be kept confidential according to EEO guidelines.
$102k-138k yearly est. 14h ago
Sr. Technology Training & Adoption Analyst
Benesch Law 4.5
Remote job
Who We Are
At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country.
Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at **************************
Working with Us - Come and "Be Benesch!"
We are one of the fastest growing firms in the nation, and have offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team.
Want to know more? To hear from some of our team, click here: *********************************************
Benesch is proud to announce the opening for a Sr. Technology Training & Adoption Analyst in our Cleveland office! This position is hybrid and has work from home flexibility.
Position Summary:
Do you have at least 7 years of experience as a technology trainer in a law firm or professional services environment? Do you have experience with Intapp, Litera, and iManage? Are you looking for an opportunity to join an established organization and enhance and expand their training? Then our Sr. Technology Training & Adoption Analyst position may be what you're looking for! Our team is looking for that professional who wants to design, deliver, and oversee our training programs and drive the effective instruction and adoption of legal technology solutions across the Firm.
The Senior Technology Training & Adoption Analyst ensures attorneys and staff are equipped to leverage technology for improved efficiency, compliance, and client service. The Senior Technology Training & Adoption Analyst plans, organizes and implements a wide range of technology training activities, including both group and personal training. The roles also provides ongoing software support, identifies and promotes relatable technology use cases, and champions the responsible and secure use of all technology processes and applications.
POSITION RESPONSIBILITIES
Develops and drives training and adoption efforts across the Benesch technology software stack, working with IT and appropriate firm stakeholders on institutionalization paths and plans.
Tracks usage and adoption rates of technology solutions. Identifies barriers to adoption and develops actionable strategies to address them.
Conducts onboarding technology training for attorneys and support staff to ensure appropriate integration into firm systems and workflows.
Actively participates in firm wide technology initiatives, providing input to enhance user engagement and system effectiveness.
Conducts training classes for new technology rollouts as well as existing applications.
Provides telephone, virtual, or desk-side assistance for software specific questions.
Develops and maintains training materials, class offerings and structured learning paths for all technology solutions.
Manages and updates the Firm's Learning Management System and related training materials.
Partners with the Help Desk to resolve software-related issues, solutions and documentation.
Participates in the testing and evaluation of new or upgraded applications prior to deployment.
Stays current with emerging trends in technology training and legal software.
Organizes, creates and maintains firm-wide templates.
Recommends improvements to products, processes, and training methodologies that impove overall user experience.
Maintains timely, professional communication with all Firm personnel and external partners, exemplifying a commitment to delivering superior client service.
Performs additional duties and supports special projects as assigned.
QUALIFICATIONS
The Senior Technology Training & Adoption Analyst will possess a bachelor's degree or comparable experience, with a minimum of seven years of experience in legal technology training, adult education, or a related field. This individual should demonstrate a strong understanding of legal workflows and the unique operational needs of law firms, along with excellent communication, presentation, and interpersonal skills. The role requires analytical ability to interpret data and metrics in order to measure technology adoption and training effectiveness. Experience with legal technology platforms such as Intapp, Litera, and iManage is highly desirable. Familiarity with Microsoft Office 365, artificial intelligence solutions, and other advanced technologies is also a plus.
The salary range for this position is $77K to $99K.
Please note that quoted salary ranges are based on Benesch's good faith belief at the time of the job posting and are not a guarantee of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, and experience. Base pay is only one part of the Total Rewards that Benesch provides to compensate and recognize our staff professionals for their work. Full-time positions are eligible for a discretionary bonus and a comprehensive benefits package.
Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at ************ or email Christine Watson at **********************.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
$77k-99k yearly 60d+ ago
Senior IT Analyst
Auria 3.9
Remote job
Description Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 4,900 people worldwide. We are currently searching for Sr IT Analyst to join our team at our Corporate Business Systems Team. This position can be located at any one of our US locations and will be determined based on the successful candidate's location.
What you will do:
Design, test, debug, and implement new software application systems and enhancements to existing systems. Performs maintenance on existing software applications
Solves basic to highly complex technical problems and is called on to lead projects
Demonstrates in-depth knowledge and understanding of key functional areas
Leads multiple functional areas and responsible for delivery within the timing, budget, and scope of larger department initiatives
Responsible for answering and resolving support activities to department metrics and KPI's, providing corrective action recommendation when KPI's are not met.
Responsible for meeting individual yearly objectives for the IT department.
Ensures users of IT systems and technology receive timely and effective support.
Works within own department and across other departments to resolve support issues.
Delivers to plant / program launch activities in accordance with IT Risk and System policies.
Responsible for meeting deadlines in projects which align to the department strategy.
Responsible for system documentation in accordance with company systems implementation policies.
Leads risk management for the IT organization, elevating concerns when identified.
Adopts new and emerging technologies in their respective field of expertise, leads changes and upgrades to provide better service to their customers.
Demonstrates the ability to understand problems or business opportunities in their area of responsibility and can gather, document, and analyze relevant requirements.
Ensure documentation is produced in accordance with company standards and policies.
Follows documented audit controls and security procedures. Makes recommendations for continuous improvement and risk mitigation.
Leads the identification, development, analysis, documentation, and implementation of business use cases.
Prepares for, presents to, and leads business process or system walk-throughs.
Ensure users of their team's systems / technology are supported effectively and timely. Drive customer satisfaction and engagement for all systems and support services.
Leads the development of specifications and proposals.
Liaise with business/process owners and IT management on changes to the IT environments related to their team.
Interface with peers and other IT teams on multi-discipline projects ensuring any technical or operation challenges are not introduced during newer implementations or changes.
Understands systems methodology and can adapt to the methodology used by the group or groups to which support is provided.
Highlights required maintenance and upgrades as they arise to ensure any costs can properly be tracked and budgeted.
Performs analysis and support for assigned applications, sub-systems, or specific system modules.
Identifies areas where cost or resource waste could be eliminated and elevated to their direct management.
Responsible for building project plans and driving deadlines for projects in their own functional area.
Evaluates alternative solutions to meet business requirements, assist in development of cost - benefit analysis and making recommendations to team leaders or IT management.
Proactively plan for required maintenance and upgrades to ensure any costs can be identified, budgeted, and tracked.
Determines and documents the impact of a proposed change on business processes and systems in their area of responsibility and makes appropriate plans and or recommendations
Responsible for understanding and following development and implementation policies and procedures
Responsible for system documentation in accordance with company systems implementation policies.
Responsible for governing ERP support tickets related to responsible area.
Other duties as assigned
What you will gain as a part of the Auria Team:
An opportunity to enroll in full medical, dental and vision plan. As well as voluntary benefits.
Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options
Parental Leave and Adoption and Surrogacy Benefits for salaried employees
Tuition Reimbursement available for eligible employees to continue education
Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4%
Salary Continuation & Long-Term Disability (LTD)
What you will bring:
BS degree with focus in IT or technical subject, preferred, or on the job experience
Minimum 5 years of manufacturing IT experience within the ERP environment. Plex, QAD, One Stream, Power BI, SQL preferred
Travel Requirements:
Ability to travel up to 50% of the time to Auria manufacturing facilities.
Knowledge, Skills, and Ability:
Enterprise solution delivery, team and technical agility, continuous learning culture, communication, adaptability and creative thinking problem solving. Ability to work from the shop floor to the front office with ease
Advanced knowledge and experience of the system life cycle methodology, quality assurance, project management, and relevant disciplines
Possesses advanced analytical, technical, and problem-solving skills and abilities
When applying to Auria positions, you will be taken to our career site (careers.auriasolutions.com) to apply directly with us even through external job boards. Auria utilizes an in depth interview process and will extend offers to successful candidates only at the completion of our process. Auria reminds all candidates that we will never ask for sensitive financial information throughout our process. We remind all candidates to take caution with any position that they are applying or when engaging with recruiters.
$89k-116k yearly est. Auto-Apply 60d+ ago
Senior Analyst, Revenue & Ad Technology (Remote)
Scripps 4.3
Remote job
The E.W. Scripps Company is seeking a SeniorAnalyst of Revenue and Ad Technology to bridge the gap between product development, sales operations, external platform and supply partners to ensure ad delivery and optimize revenue performance across our streaming and digital advertising platforms.
WHAT YOU'LL DO:
Analyze ad delivery performance, identify yield optimization opportunities, and implement operational improvements.
Design, document, and automate operational workflows for campaign setup, troubleshooting, and optimization, delivering efficiency gains across the team.
Drive initiatives that reduce campaign and ad delivery issues, shortening time-to-resolution.
Optimize inventory performance by increasing yield ad improving fill rates.
Translate business needs into technical requirements in partnership with sales, product, and engineering teams, ensuring seamless cross-functional execution.
Provide actionable insights on partner performance, inventory utilization, and revenue trends to leadership.
Utilize deep operational knowledge of FreeWheel, GAM, and programmatic platforms to maximize efficiency.
Strengthen cross-functional team collaboration and communication, ensuring smooth execution of complex, multi-stakeholder initiatives.
Other duties as assigned.
WHAT YOU'LL NEED:
Bachelor's degree in related field preferred.
Generally, 5+ years experience with in ad operations or revenue operations, preferably in streaming/CTV
WHAT YOU'LL BRING:
Advanced knowledge of ad serving platforms (FreeWheel strongly preferred)
Experience with complex inventory structures and programmatic advertising
Strong data analytical skills with the ability to diagnose technical delivery issues
Understanding of the complete ad delivery pipeline from trafficking to reporting
Ability to problem solve quickly in a fast-paced environment
Process improvement capabilities (automation focus)
Executive presentation skills for leadership reporting
Ability to present technical communications
Possess a process automation mindset and implementation
Workflow optimization and efficiency improvement
Performance metrics development and tracking
Cross-functional collaboration effectiveness
Proven revenue optimization results
#LI-SM2 #LI-Onsite
If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps.
SCRIPPS' COMMITMENT TO A CULTURE THAT CREATES CONNECTION:
At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose.
ABOUT SCRIPPS:
The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As one of the nation's largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlets Scripps News and Court TV and popular entertainment brands ION, Bounce, Defy TV, Grit, ION Mystery and Laff. Scripps is the nation's largest holder of broadcast spectrum. Scripps is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps' long-time motto is: “Give light and the people will find their own way.”
As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.
$87k-103k yearly est. Auto-Apply 60d+ ago
WordPress Support Developer
WP Buffs 4.6
Remote job
WP Buffs is looking for an experienced WordPress developer with good communication and customer service skills. This role will be working with a large number of clients through a support ticket system.
Common tasks include:
Managing support tickets
Site edits within WordPress
Plugin, theme and core updates
Security optimizations
Performance optimizations
Down or broken sites
Talking with hosting support teams
Handling clients concerns or complaints
You will be working directly with clients who send in requests, providing first responses confirming that the request was received and has been reviewed for completeness, as well as completing the tickets, while providing clear communication to the client throughout the process.
Please note: Any messages sent to us at email addresses, social media accounts, phone numbers, live chat or any other contact methods other than the one you receive after completing your application will result in your application being immediately and permanently disqualified.
Requirements
Clear, friendly, error-free written English communication
Attention to detail
Ability to follow instructions
Critical thinking and creative problem solving skills
At least 2 years of professional experience with WordPress websites
Reliable internet access
Benefits
Starting Pay: $22+ per hour depending on skills, experience, professionalism and availability.
Regular pay increases with seniority
Flexible schedule
Work from home or anywhere you want
$22 hourly Auto-Apply 60d+ ago
Learn more about senior application support analyst jobs