JRI-America, a division of Sumitomo Mitsui Banking Corp is seeking an Oracle Fusion Cloud EPM (EPM) functional support to help implementing key initiatives on the Oracle platform due to rapid growth in SMBC legal entities and ledgers, including the formation of Bank Holding Company and Group Companies. Having a solid finance and accounting business awareness, a key competency of the role will be the ability to develop a thorough understanding of our financial business needs and translate them into application and operational requirements within the Oracle Fusion Cloud EPM family. The individual will then call upon his/her technical and functional knowledge of Oracle Fusion Cloud EPM to deliver application design, module configuration/setup, user acceptance testing, and end-user training. Project Management across the full SDLC is a plus for this position. The scope of the role supports financial business users in North America and EMEA locations.
Responsibilities
Provide functional support for Oracle Fusion Cloud EPM modules (mainly on Financial Consolidation and Close, Account Reconciliation, EDM, Reporting) for North America and EMEA.
· Analyze, design, configure and test enhancements to support business processes.
· Participate in Oracle Fusion Cloud EPM projects involving configuration, implementation, testing and user training.
· Liaise across IT domains to deliver Oracle EPM functionality including but not limited to infrastructure engineering, database, security and operations support.
· Provide day to day support of the Oracle Fusion Cloud EPM environment including applying periodic patches, reporting requirements, ad-hoc requests from business and production system support.
· Continuously reviews opportunities for improvement in how Oracle Fusion Cloud EPM platform is leveraged, and brings best practices to the forefront.
· Must be able to produce detailed system requirements specifications, data flow diagrams, test plans, swim lane and process diagrams using standardized documentation methods
· Ensure that proposed solutions comply with the company's technology direction.
· Ensure compliance with company's change and security policies.
· Work closely with Oracle development team (internal and external) in the creation and validation of user interfaces and functional/non-functional requirements.
· Provide general technical support for Oracle Fusion Cloud EPM system and user training
· Late night production support and weekend implementation work will be required
Qualifications
Demonstrated hands on technical understanding of Oracle Fusion Cloud EPM concepts and general module functionality
· Good finance and accounting knowledge
· Ability to clearly describe end-to-end business processes and the key integration points, work cross-functionally across different business processes within an organization, and knowledge of challenges faced by implementation teams
· Strong analytical, written, and verbal communication skills
· Project Management skills using MS Project a plus
· Must have Oracle Fusion Cloud EPM implementation experience with a number of Modules such as Financial Consolidation and Close, Account Reconciliation, EDM, Reporting and etc.
· Excellent communication skills with the ability to drive consensus and absorb and present complex ideas in a succinct and accurate manner.
· Have a team oriented approach
· Minimum 5 years of experience in Oracle Fusion Cloud ERP experience is a must
· Experience in finance and accounting industry a plus
· Should have strong English communication and writing skills
· Ability to work independently and as part of a team
· Excellent troubleshooting and problem solving abilities
· Must be willing to work in an energetic, fast paced and team-oriented development environment
· Ability to manage multiple priorities effectively is a necessity
· Functional level support and leadership in identifying and implementing new Financial modules
· Minimum 3+ year TOAD/SQL experience is a must
- University Degree/Preferably in a field related to computer science/software engineering or finance/accounting
- Oracle Fusion Cloud EPM certification a plus
Must be willing to work some weekends and late nights to support production, upgrades, changes, and user support via on-call rotation.
Some travel - approximately 5%.
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How to hire a senior application support specialist
Senior application support specialist hiring summary. Here are some key points about hiring senior application support specialists in the United States:
- In the United States, the median cost per hire a senior application support specialist is $1,633.
- It takes between 36 and 42 days to fill the average role in the US.
- Human Resources use 15% of their expenses on recruitment on average.
- On average, it takes around 12 weeks for a new senior application support specialist to become settled and show total productivity levels at work.
How to hire a senior application support specialist, step by step
To hire a senior application support specialist, you should clearly understand the skills and experience you are looking for in a candidate, and allocate a budget for the position. You will also need to post and promote the job opening to reach potential candidates. Here's a step-by-step guide on how to hire a senior application support specialist:
Here's a step-by-step senior application support specialist hiring guide:
- Step 1: Identify your hiring needs
- Step 2: Create an ideal candidate profile
- Step 3: Make a budget
- Step 4: Write a senior application support specialist job description
- Step 5: Post your job
- Step 6: Interview candidates
- Step 7: Send a job offer and onboard your new senior application support specialist
- Step 8: Go through the hiring process checklist
Post a senior application support specialist job for free, promote it for a fee
Identify your hiring needs
The senior application support specialist hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.
Determine employee vs contractor statusIs the person you're thinking of hiring a US citizen or green card holder?Hiring the perfect senior application support specialist also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.
The following list breaks down different types of senior application support specialists and their corresponding salaries.
Type of Senior Application Support Specialist Description Hourly rate Senior Application Support Specialist Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization... Show more $34-65 Support Lead A support lead is typically in charge of overseeing the performance of a technical support team, ensuring efficiency and customer satisfaction. Their responsibilities revolve around assessing the performance of the workforce, resolving complex issues, identifying customer needs and sales opportunities, and training new team members... Show more $30-56 Application Consultant The job of an application consultant is to assist and support businesses and organizations in developing technological solutions. In this role, you will be looking at the specific needs and requirements of organizations and understand their business process so you can create systems or solutions that meet their needs... Show more $35-59 Create an ideal candidate profile
Common skills:- Application Support
- Escalate
- Technical Support
- SQL Server
- Level Support
- Java
- Problem Resolution
- Technical Troubleshooting
- Production Environment
- Support Issues
- Software Applications
- SLA
- Trouble Shoot
- ITIL
Responsibilities:- Manage multiple imaging-relate projects across both radiology and cardiology service lines, both inpatient and outpatient, to completion.
- Restart or bounce services in UNIX.
- Restart the data center service application on Linux if any applications goes down or stop running.
- Create documentation for SharePoint end user and administrative reference.
- Support Unix base manufacturing applications for worldwide customer base.
- Identify hardware requirements for new application setup in QA environments.
Make a budget
Including a salary range in your senior application support specialist job description is one of the best ways to attract top talent. A senior application support specialist can vary based on:
- Location. For example, senior application support specialists' average salary in alaska is 73% less than in new jersey.
- Seniority. Entry-level senior application support specialists 47% less than senior-level senior application support specialists.
- Certifications. A senior application support specialist with certifications usually earns a higher salary.
- Company. Working for an established firm or a new start-up company can make a big difference in a senior application support specialist's salary.
Average senior application support specialist salary
$100,040yearly
$48.10 hourly rateEntry-level senior application support specialist salary$72,000 yearly salaryUpdated December 17, 2025Average senior application support specialist salary by state
Rank State Avg. salary Hourly rate 1 New Jersey $118,366 $57 2 Massachusetts $115,163 $55 3 New York $108,695 $52 4 California $108,627 $52 5 Arizona $102,527 $49 6 North Carolina $100,246 $48 7 Maryland $96,978 $47 8 Texas $95,495 $46 9 Georgia $95,342 $46 10 Michigan $90,579 $44 11 Florida $86,478 $42 12 Virginia $85,505 $41 13 Pennsylvania $83,117 $40 14 Ohio $77,729 $37 15 Illinois $74,830 $36 16 Missouri $74,203 $36 17 Minnesota $69,121 $33 18 Washington $62,541 $30 Average senior application support specialist salary by company
Rank Company Average salary Hourly rate Job openings 1 Royal Bank of Canada $114,042 $54.83 3 2 Sumitomo Mitsui Financial Group $109,037 $52.42 3 Tesla $108,893 $52.35 13 4 Thomson Reuters $107,854 $51.85 2 5 Barclays $104,553 $50.27 2 6 First Republic Bank $103,841 $49.92 7 JPMorgan Chase & Co. $103,640 $49.83 106 8 Sunovion Pharmaceuticals $102,781 $49.41 9 FIS $102,681 $49.37 15 10 SS&C Technologies $102,255 $49.16 4 11 Knowledge Management $97,892 $47.06 12 Amdocs $96,643 $46.46 13 Levi, Ray & Shoup $95,377 $45.85 14 Verizon Communications $95,046 $45.70 15 Walden University $95,010 $45.68 16 Idexcel $92,539 $44.49 4 17 Laureate Education, Inc. $92,404 $44.42 18 Atrium Health Floyd $92,125 $44.29 5 19 Northrop Grumman $90,737 $43.62 11 20 ACV Auctions $87,183 $41.91 Writing a senior application support specialist job description
A senior application support specialist job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a senior application support specialist job description:
Senior application support specialist job description example
Post your job
To find senior application support specialists for your business, try out a few different recruiting strategies:
- Consider internal talent. One of the most important talent pools for any company is its current employees.
- Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any senior application support specialists they would recommend.
- Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level senior application support specialists with the right educational background.
- Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.
- Post your senior application support specialist job on Zippia to find and attract quality senior application support specialist candidates.
- Use niche websites such as dice, engineering.com, stack overflow, it job pro.
- Post a job on free websites.
Interview candidates
Your first interview with senior application support specialist candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.
It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.
Sometimes, it's not enough to interview senior application support specialist candidates, so you can ask them to do a test project. If you are not a technical person and don't know what a test project should be, you can use these websites:
- TestDome
- CodeSignal
- Testlify
- BarRaiser
- Coderbyte
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Send a job offer and onboard your new senior application support specialist
Once you have selected a candidate for the senior application support specialist position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.
It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.
To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.
Go through the hiring process checklist
- Determine employee type (full-time, part-time, contractor, etc.)
- Submit a job requisition form to the HR department
- Define job responsibilities and requirements
- Establish budget and timeline
- Determine hiring decision makers for the role
- Write job description
- Post job on job boards, company website, etc.
- Promote the job internally
- Process applications through applicant tracking system
- Review resumes and cover letters
- Shortlist candidates for screening
- Hold phone/virtual interview screening with first round of candidates
- Conduct in-person interviews with top candidates from first round
- Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
- Conduct background checks on top candidates
- Check references of top candidates
- Consult with HR and hiring decision makers on job offer specifics
- Extend offer to top candidate(s)
- Receive formal job offer acceptance and signed employment contract
- Inform other candidates that the position has been filled
- Set and communicate onboarding schedule to new hire(s)
- Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a senior application support specialist?
There are different types of costs for hiring senior application support specialists. One-time cost per hire for the recruitment process. Ongoing costs include employee salary, training, onboarding, benefits, insurance, and equipment. It is essential to consider all of these costs when evaluating hiring a new senior application support specialist employee.
You can expect to pay around $100,040 per year for a senior application support specialist, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for senior application support specialists in the US typically range between $34 and $65 an hour.
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Updated December 17, 2025