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Deal with People
Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.Education
Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.Training
Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.
During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.
Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.
Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.Advancement
Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.
As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.Important Qualities
Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.
Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people.
Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.
Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.
Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.
Average Length of Employment
Top Careers Before Senior Associate
Top Careers After Senior Associate
Hispanic or Latino9.3%
Black or African American0.8%
Unfortunately we don’t have enough data for this section.
New York University7.8%
University of Phoenix7.6%
University of Chicago6.6%
George Washington University6.5%
University of Texas at Austin5.5%
University of Southern California5.3%
University of Pennsylvania4.4%
Pennsylvania State University4.0%
George Mason University3.9%
Unfortunately we don’t have enough data for this section.
|Job Title||Company||Location||Start Date||Salary|
|Senior Associate||Lux Capital Management, LLC||New York, NY||Sep 15, 2015||$325,000|
|Senior Associate||Freshfields Bruckhaus Deringer Us LLP||New York, NY||Apr 20, 2015||$322,222|
|Senior Associate||Sasson Law PLLC||New York, NY||May 31, 2016||$313,050|
|Senior Associate||Ziff Brothers Investments, LLC||New York, NY||Sep 01, 2015||$300,000|
|Senior Associate, Capital Markets Group||Davis Polk & Wardwell||New York, NY||Jan 11, 2016||$290,000|
|Senior Associate, Structured Finance Litigation||Grais & Ellsworth LLP||New York, NY||Feb 09, 2016||$285,000|
|Senior Associate (International Arbitration)||King & Spalding LLP||Houston, TX||Jun 11, 2015||$280,000|
|Senior Associate||Freshfields Bruckhaus Deringer Us LLP||New York, NY||Apr 30, 2016||$280,000|
|Senior Associate (International Arbitration)||King & Spalding LLP||Houston, TX||Sep 20, 2015||$280,000|
|Senior Associate, Tax||Morrison & Foerster LLP||New York, NY||Feb 22, 2016||$265,000|
|Senior Associate, Financial Industry Group||Reed Smith LLP||New York, NY||Nov 10, 2016||$250,000|
|Senior Associate||Herbert Smith Freehills New York LLP||New York, NY||Feb 15, 2016||$250,000|
|Senior Associate||Silver Lake Kraftwerk Mangement Company, LLC||San Mateo, CA||Apr 09, 2016||$250,000|
|Senior Associate, Advisory||Pricewaterhousecoopers Advisory Services LLC||Chicago, IL||Jan 07, 2016||$101,962|
|Business Analytics Senior Associate||Enova Financial||Chicago, IL||Jul 13, 2016||$101,962|
|Senior Associate Technology L2||Sapient Corporation||Bethesda, MD||Sep 26, 2016||$101,873|
|Senior Associate||Duff & Phelps, LLC||San Francisco, CA||Oct 01, 2015||$101,600 -
|Senior Associate||ICF Resources, LLC||Fairfax, VA||Aug 09, 2016||$101,566|
|Senior Associate, Index Relationship Management Support||MSCI, Inc.||San Francisco, CA||Sep 08, 2016||$101,525 -
|Senior Associate, Forensic Services||Pricewaterhousecoopers Advisory Services LLC||Los Angeles, CA||Jul 10, 2016||$101,500|
|Advisory Senior Associate||Pricewaterhousecoopers LLP||San Jose, CA||Feb 16, 2015||$83,408 -
|Senior Associate||KPMG LLP||Santa Clara, CA||May 07, 2015||$83,408 -
|Senior Associate||KPMG LLP||Santa Clara, CA||Jul 12, 2015||$83,408 -
|Advisory Senior Associate||Pricewaterhousecoopers LLP||San Jose, CA||Mar 23, 2015||$83,408 -
|Senior Associate||KPMG LLP||Santa Clara, CA||Sep 04, 2015||$83,408 -
|Advisory Senior Associate||Pricewaterhousecoopers LLP||San Jose, CA||Aug 26, 2015||$83,408 -
|Senior Associate||KPMG LLP||Santa Clara, CA||Apr 09, 2015||$83,408 -
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