Senior associate jobs in Upper Darby, PA

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Risk Consulting Senior Associate (Temporary) - Financial Services Risk & Controls Solutions About the Role RSM's Financial Services Risk Consulting Practice is seeking a Temporary Senior Associate to support our growing Financial Services Risk, Compliance, and Internal Audit team. In this role, you'll leverage your experience in audit, controls, and risk management to help clients identify and manage risk while gaining exposure to diverse financial institutions and projects. Key Responsibilities Support internal audit, risk, and control assessments for financial services clients. Perform risk assessments, control testing, and documentation of business processes. Draft work programs, test plans, narratives, and audit reports. Conduct management interviews and summarize risk findings. Review work of associates for accuracy and completeness. Assist with project management, including budgets and status reporting. Collaborate with client stakeholders and RSM engagement leaders to deliver high-quality results. Qualifications Bachelor's or Master's in Accounting, Finance, or related field. Minimum 2 years of experience in audit, internal audit, or controls testing. Experience in financial services (banking, capital markets, asset management, or lending). Strong communication, documentation, and time management skills. Proficiency with Excel, Word, PowerPoint; exposure to analytics tools (e.g., Alteryx, SQL, or Power BI) preferred. Pursuing or qualified for CPA, CIA, or similar certification preferred. Additional Details Temporary assignment with potential for extension. May require travel. Opportunity to work hybrid At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $52 - $78 per hour

This position requires a highly motivated and experienced Loan Servicing professional who will partner with our Insurance Servicing and Loan Administration departments. The individual will be responsible for performing various research functions for a variety of areas in Operations/Servicing. The individual will be responsible for having a high-level understanding of all functions within servicing and will assist with procedure reviews and implement more efficient processes. They will Interact with various stakeholders (borrowers, investor clients and loan officers). Inclusive of our clients, they will interact with Master Servicers, legal counsel, internal and functional area team members. Responsibilities in accordance with policies and procedures, industry standards, loan documents, and servicing agreements. This position is to serve as the central point of contact for procedural review, research and overall process improvements for the operations/servicing teams. They will address and respond to normal and customary questions and inquiries from clients. The position is in Lower Gwynedd, PA on a hybrid basis. Qualifications Bachelor's Degree from an accredited institution 1-3 years related work experience, preferably in mortgage banking or servicing Knowledge of Freddie Mac and Fannie Mae servicing platforms such as DMS, PRS, and MAMP is a plus A state issued insurance license is desirable, but not required Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Essential Duties and Responsibilities Manage approximately 50-70 insurance claims from beginning to completion - working with borrowers, adjusters, insurance agents, Master Servicers, Lenders/Investors and other interested parties Manage the administration of Newmark's Lender-Placed & REO Insurance programs Conduct quality reviews of all insurance packages submitted by third-party vendors Read and interpret loan documents to determine requirements for Newmark portfolio of loans Work with all applicable functional business units to ensure compliance with loan document requirements and borrower requests on all servicing systems Support the Insurance Compliance Department with annual audit reviews from various stakeholders and investors Annual Procedure review (high level and process mapping) and coordination with team members for updates Identifying Process inefficiencies and offer alternative solutions to management System testing (as needed, including occasional weekends) Interaction and communication with other departments Interface with customers, vendors, and internal team members to resolve issues as appropriate Other duties as required based on need Core Competencies Ability to learn and understand multiple servicing processes quickly Follow established policies and procedures; update procedure documentation as requested Interpret and utilize policies and procedures, investor guides and loan documents Recognize, escalate and resolve risk issues related to day-to-day processes, as they arise Strong written and verbal communication skills Initiative in identifying, designing, and implementing process improvements in day-to-day duties Ability to problem solve and communicate with others at all levels - internally and externally Must display a high degree of initiative, task ownership and attention to detail Must be willing and able to research and resolve matters as new issues arise Ability to work productively and multitask under minimal supervision Possess excellent collaboration skills Ability to work in a time sensitive environment. Flexibility and ability to respond to rapidly changing priorities, work productively in a fast-paced, evolving work environment Highly developed computer skills, specifically using MS Excel, Word, Power Point, and AI applications Pro-active team player Strong interpersonal skills: ability to work in and support a team environment Ability to organize and prioritize projects, complete multiple tasks on schedule, and function as a committed team player Take ownership of their training development and growth

ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. What you will be doing * Work with the clinical trial management staff to support the execution and monitoring of clinical studies and trial deliverables. * Participate in study planning and set-up activities including vendor management, project management, and coordination of study and implementation plans. * Contribute to and support with the preparation, writing and review of study related documents including but not limited to, clinical protocols, consent forms, study guides, monitoring plans, e(CRF)s, subject information sheets, clinical study report, regulatory submissions and publications. * Quality Check study protocols and ICFs * Coordinate the activities associated with site start-up and overall trial management * Assist in identification and evaluation of clinical trial investigators and Phase 1 clinical research units. * Author monitoring plan, IPD list, IPIM * Contribute to the study level forecast of IP and support the creation of DSP and JCP * Provide input into the development of CRFs and SAP * Contribute to, or coordinate preparation and conduct of site initiations, monitors workshops (as applicable) and investigator meetings (as applicable) * Assists in preparing and managing Study Budgets and timelines * Coordinate study level investigational product arrangements and study start-up and management activities. * Serve as one of the first points of contact within Early Development for study-related issues * Support vendor relationships * Perform protocol-related site management activities * Assists for ensuring all site and study team members are trained on the conduct of the study and they understand the study timelines and deliverables. Coordinate activities as needed between study team members. Your Profile * Knowledgeable in International Conference on Harmonization (ICH), Good Clinical Practice (GCP), FDA regulations/guidelines, and applicable international regulatory standards * Experienced in interactions with external vendors (e.g., CROs, contract labs) * Skilled in developing prospective site-selection criteria * Well-versed in the drug development process and related procedures * Organized and effective in planning and communication * Proficient in project planning with oversight of study deliverables, budgets, and timelines * Able to apply scientific and clinical knowledge to conceptualize study designs * Adept at anticipating and resolving problems proactively * Clear and concise in writing and presenting on scientific and clinical topics * Collaborative, with a proven ability to lead in team and matrix environments * Educated with a Master's degree, or a Bachelor's/RN and 3+ years of experience, or an Associate's and 6+ years, or a High School diploma and 10+ years in a life sciences or medically related field What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: * Various annual leave entitlements * A range of health insurance offerings to suit you and your family's needs. * Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. * Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. * Life assurance * Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

Join our Customer Loyalty Analytics team and help shape the future of customer experience through advanced analytics. You'll have the opportunity to collaborate across teams, drive innovative strategies, and make a real impact on how we understand and serve our customers. Grow your career in a dynamic environment that values strategic thinking and data-driven decision making. Develop your skills while working with cutting-edge technologies and methodologies. Be part of a team that values your expertise and encourages continuous learning. As a Quant Analytics Senior Associate Customer Loyalty Analytics within the Data & Analytics organization, you will play a key role in supporting analytics projects across customer experience functions, channels, and products. You will work collaboratively with cross-functional teams to derive insights from customer journeys and implement strategies to improve the customer experience. Your work will span the full analytics lifecycle, from data development to delivering presentations of findings. We value inclusive, collaborative teamwork and a focus on driving business impact. You will help us turn data into actionable recommendations that matter to our customers and our business. Our projects range from trend analysis to prescriptive analytics, all centered on data mining, business judgment, and collaboration. You'll partner with Strategic and Analytics teams, leveraging advanced tools and methodologies to deliver insights. The team supports a variety of business units, providing opportunities to work on diverse and challenging projects. You'll be encouraged to stay current with the latest trends in AI and analytics, applying new techniques to enhance our capabilities. This role offers a unique opportunity to influence business decisions and customer outcomes. Job responsibilities Leverage analytical applications (SQL, Alteryx, Python, Tableau, Adobe Analytics, Competitive Intelligence) to analyze complex data sets Clean, transform, and interpret trends and patterns in data Facilitate identification of KPIs and conduct trend analysis, segmentation, and optimization Lead partnerships with Customer Experience Groups to advise on strategies and deliver actionable analysis Stay updated on AI, Machine Learning, and Generative AI trends to enhance analytical capabilities Prepare and deliver presentations with compelling data narratives for executive audiences Document data lineage and scope analytics projects Develop hypotheses and conduct data analysis to generate insights Collaborate with cross-functional teams to improve customer experience Present findings in regularly scheduled analytics meetings and Business Unit Reviews Required qualifications, capabilities, and skills 2+ years of related experience Bachelor's degree in a quantitative or related field Technical knowledge of data management, governance, big data platforms, and data architecture Structured thinker with effective written communication skills Ability to present fact-based recommendations clearly and concisely Superior written and oral communication skills Ability to communicate effectively with all levels of management and business partners Proactive and results-driven with a proven track record of execution Preferred qualifications, capabilities, and skills Master's degree or PhD in a relevant field Experience with advanced analytics tools and methodologies Familiarity with AI, Machine Learning, and Generative AI applications in analytics Experience delivering presentations to executive audiences Demonstrated ability to “tell a story” with data Experience working in cross-functional teams Strong business judgment and collaboration skills

Bring your expertise to JPMorganChase. As a part of Fraud Strategy, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Fraud Strategy is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As an Associate within the Fraud Strategy Team, you will be responsible for designing and validating fraud strategies, capabilities, and processes including working with Product, Technology and Operations. Your role will require a deep understanding of the business, data analysis to understand root causes, and the use of analytics to design and implement solutions. You will play a pivotal role in promoting end-to-end solutions that mitigate risk while balancing the minimization of revenue loss, operating costs, and customer impacts. **Job responsibilities** + Manage and enhance Fraud strategy to drive the intended tradeoff between fraud mitigation, financial performance, customer experience, and operational efficiency + Regularly monitor fraud trends and customer frictions to identify opportunities to improve fraud strategy performance + Leverage internal and external data sources and advanced analytic tools to drive accurate fraud detection + Partner with product, technology, and operations to develop new capabilities for better detection and treatment by helping design solutions, develop requirements and test before and after implementations + Collaborate closely with broader fraud strategy team and other cross functional teams to leverage best practice and ensure control and compliance + Stay on top of the industry trends and adopt industry best practices + Drive concise and effective oral and written communications with internal and external partners at different levels **Required qualifications, capabilities, and skills** + MS degree and 2+ years (or BS degree and 4+ years) of experience in risk management/data analytics. + Excellent collaboration and partnership skills with proven track record in working well with internal teams and external partners + Ability to think strategically to come up with a vison for areas of responsibility, develop roadmaps and drive execution to balance short-term vs long-term solutions + Strong knowledge of SAS, SQL, Python and MS Office required + Strong analytical thought leadership with the ability to leverage AI and machine learning to drive effective and innovative solutions + Strong process management and project management skills with the ability to drive capability development. + Strong communication skills with the ability to communicate effectively and strategically to senior leaders and key stakeholders + Demonstrated strong curiosity to learn and attention to details to drive analytical and execution quality **Preferred qualifications, capabilities, and skills** + Relevant fraud experience preferred + Product management experience is a plus **To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).** Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** Jersey City,NJ $103,550.00 - $172,000.00 / year

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Responsibilities: Assist in project scoping and strategic planning Research and study the business for a given project, critically dissect the strategy, and develop insightful analysis Participate in client meetings (and potentially site visits) while interacting with top-level management to obtain pertinent information for financial analysis Design and develop data integration workflows to integrate data from disparate source systems into an integrated business intelligence environment Execute on a broad range of data and analytic techniques at the direction of practice managers and directors Propose techniques to apply based on experience and familiarity with the project data set, innovating new techniques when necessary Collaborate and work effectively with cross-functional RSM team members to develop and present project findings and assist in the preparation of client deliverables Required Qualifications: Minimum bachelor's degree in the field of accounting, business administration, economics, operations, mathematics, computer science, and/or information systems from an accredited university Possesses a balance of strong financial and business acumen and ability to explain technical data concepts and analytical techniques in the language of business (including communication of concepts used and challenges encountered) 3+ years experience working within a large public accounting or consulting firm Strong oral, written, and interpersonal communication skills At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $85,100 - $161,700 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Join a team that uncovers stories in data to guide major investments and delight clients, who is curious and passionate to transform data, and impact drive business breakthroughs! As a Quant Analytics Associate, within the Voice Product Analytics team, you will use data analytics to improve customer experience, reduce operating expenses, and work on key initiatives, document data lineage, scope analyses, develop data, form hypotheses, analyze data, generate insights, and present findings. Job Responsibilities: Analyze and manage IVR/NLU performance metrics and customer feedback to identify cross-channel((calls, branch, digital, etc.) trends, issues, and improvement opportunities. Contribute to business cases, design A/B tests, identify pilot populations, and analyze program performance to inform future strategies. Collaborate with data owners to govern data generation, definition, and retention. Prioritize and manage Voice-IVR analytics tasks while independently identifying and implementing customer experience improvements. Support preparing and delivering presentations with clear insights for executives and business partners and build understanding of business drivers and data with product groups. Write and maintain code in Alteryx, SQL, Tableau, and Python and structure and execute KPIs, trend analyses, dashboards, segmentations, and optimizations to improve performance. Continuously assess the current IVR experience, identifying pain points and implementing enhancements to optimize customer satisfaction and proactively seek and evaluate new technologies, processes, and features that can further enhance the IVR system and overall customer experience. Required qualifications, capabilities, and skills: Bachelor's or Master's degree in a quantitative field (Data Science, Mathematics, Statistics, Physics, Engineering, Economics, Finance, or related); 3+ years of experience applying statistical methods to real-world problems using SQL and at least one of: Alteryx, Python, Tableau. Hands on experience with data visualization for analysis and presentation. Strong mathematical/statistical skills using Alteryx, Python, SQL, Tableau. Robust analytical skills to collect, organize, analyze, and present large amounts of information accurately. Preferred qualifications, skills and capabilities Experience with cloud services (Azure, AWS, etc.). Experience in financial services or similar industries. Strong grasp of big data disciplines, AWS, Agile (Scrum), and new technologies. Prior experience in an insights function at a financial services or consulting firm.

We are looking for a leader who is passionate about using data to accelerate product development, drive business growth, and improve the Chase customer experience. As a Data Owner Senior Associate, within the Card Data and Analytics Data Owner team, you will be a key part of the team helping us to deliver critical business initiatives and have data engineering skills where you will meticulously document and analyze data flows across various systems, ensuring seamless integration and consistency. You will also collaborate with stakeholders, provide valuable insights into data-related challenges and opportunities and continuous improvement in data processes. **Job Responsibilities:** + Work closely with business analysts, data engineering, product teams, and other stakeholders to gather requirements, resolve data issues, and provide insights into data-related challenges and opportunities. + Partner with key business leaders to promote understanding of data usage, provide subject matter expertise, and ensure data is well-documented and classified with appropriate metadata and execute data-related tasks, manage milestones, and address risks, bottlenecks, and inefficiencies in the data development lifecycle. + Investigate data attributes and metrics, map their relationships and dependencies across systems, and assess their impact on business processes, reporting, and analytics and accurately document data flows, lineage, transformation, and movement across systems, ensuring clarity and comprehensiveness. + Create and update relational data models to support current and future data architecture, business objectives, and data governance. + Develop key performance indicators (KPIs) to measure progress toward data flow goals, and track work streams to ensure successful delivery and create plans for developing and delivering curated datasets to support strategic objectives, operations, analytics, AI/ML training, and reporting. + Assist Data and Analytics leads by identifying and integrating required data into analytics platforms for project support. + Identify, monitor, and mitigate data risks, including data protection, retention, destruction, storage, use, and quality and document and coordinate requirements for data accuracy, completeness, and timeliness; manage execution of tasks to comply with firm wide data integrity and protection policies. **Required Qualifications, Capabilities, and Skills:** + Bachelor's degree required, with 7+ years of industry experience in a data-related field. + Data Querying capabilities such as SQL, Python, or R, to develop and maintain data models and mappings. + Proficiency in data engineering techniques, including data extraction, transformation, and loading (ETL) processes, to support robust data management and integration. + Technical expertise in data management, data engineering, data pipelines (e.g. Data Flow Diagrams), data modeling (e.g. Entity Relationship Diagrams), data architecture, and governance, along with proficiency in data modelling tools (e.g. Erwin) and associated techniques. + Experience with cloud platforms like AWS, Google, or Azure, and/or big data technologies such as Hadoop, Spark, Alteryx, Snowflake. + Strong understanding of data quality, privacy, and security standards, and experience with data governance frameworks and tools. + Proven ability to manage delivery across multiple work streams with varying timelines, ensuring our product and organization meet goals through effective execution via internal partnerships. **Preferred Qualifications, Capabilities, and Skills:** + Subject matter expertise in business or product data or processes; Credit Card domain knowledge is a plus. + Knowledge of industry best practices for data management and modelling. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** New York,NY $104,500.00 - $165,000.00 / year

Are you an independent and collaborative thinker with experience in designing, developing, and implementing engaging and effective learning experiences and videos for diverse audiences? Then this is the role for you! As a Senior Digital Learning Video Associate, you will have a pivotal role in designing, developing, and implementing engaging and effective learning experiences for diverse audiences. You'll lead end-to-end video production-storyboarding, scripting, shooting, editing, and post-production-to create high-impact multimedia content that brings learning objectives to life. Serving as the liaison with Subject Matter Experts (SMEs), you'll capture expert insights on camera and translate them into compelling visual narratives. You will explore innovative methods to improve learning retention, leveraging your instructional design, eLearning development, and video production skills. Adhering to established procedures and design standards, you'll craft solutions that resonate with the modern learner. Additionally, you will design and develop dynamic, responsive digital learning solutions using cutting-edge web technologies-ensuring optimal performance, speed, scalability, and seamless integration of rich video assets. Job Responsibilities Produce high-quality digital platforms, videos, and graphics by leveraging extensive experience with industry-standard applications such as Vyond, Figma, Synthesia, and Adobe Creative Cloud, including Premiere Pro, After Effects, Audition, Animate, Illustrator, and Photoshop. Apply design thinking, digital design, and agile development processes to recommend improvements to existing workflows. Actively contributes and collaborates within a team, iterating on solutions, demonstrating flexibility and adaptability, and exploring new tools and approaches to deliver solutions efficiently and at scale. Manage all aspects of learning development projects using agile methodologies, from needs analysis to implementation. Stay informed about emerging technologies and trends to bring fresh ideas to digital platform projects. Ensure quality control (QC) checks are conducted for all digital solutions, and that all training materials are thoroughly reviewed and approved by necessary stakeholders, adhering to established procedures and standards for design and accessibility. Engage with project sponsors, management, business stakeholders, and Subject Matter Experts (SMEs) to understand needs, provide recommendations, and develop learning products focused on enhancing employee experience and performance. Hold all project stakeholders accountable for content delivery, review, and approval deadlines, escalating issues as needed. Required qualifications, capabilities and skills 5+ years of proven expertise in Instructional design, specializing in the development of interactive e-learning modules that enhance learner engagement and retention through innovative design and collaboration with subject matter experts, complemented by experience in training Proficiency in digital multimedia tools including Adobe Premiere Pro, Adobe After Effects, Vyond, Figma, Synthesia, Adobe Captivate, and Camtasia Proficiency in the design, production, and editing of video-based learning while applying instructional design principles to engage learners and meet instructional objectives Demonstrated ability to swiftly learn and adapt to new tools and processes, with expertise in content development and effective management of multiple projects in a fast-paced, deadline-driven, and agile development environment Demonstrated ability to work both independently and collaboratively towards achieving desired outcomes, with strong skills in engaging in a proactive feedback process Strong time and project management skills, demonstrated by timely task completion and high-quality deliverables Experienced in and assist with the ongoing updates and improvements of the CMS, ensuring all content is optimized for performance and user engagement Your resume must include a comprehensive portfolio that showcases your instructional design, video production, and development skills, featuring an original high-quality videos using Adobe Premier, Adobe After Effects and/or Vyond. Preferred qualifications, capabilities and skills Bachelor's degree in instructional design, computer science, digital learning design technology, multimedia technology, or a related field is preferred, or equivalent extensive work experience Proficiency in multiple design and development tools/programs gamification, audio/video studio production and editing, generative content using artificial intelligence, 3D modeling, and Microsoft Office tools

The Banking team is focused on delivering resilient and agile money movement services that enable easy to use and reliable digital payment experiences. As the Senior Product Associate within the Banking team, you must be a strong self-starter who can proactively engage a virtual, cross organizational team without formal direction. You must have senior level interpersonal skills such as influence management, negotiation, and analytical/problem solving skills. You must have experience with both controls and regulatory processes. **Job Responsibilities** + Drive end to end operations and controls management of Banking Payments products and services + Coordinate as the single point of contact for coordinating production issues follow ups, customer and/or product group escalations + Perform in-depth research and identify sources of production issues; in partnership with Product Owners ensure we have mitigants in place to prevent re-occurrence of the same issue + Implement processes, controls, & risk frameworks to ensure all regulations and firm policies are met (i.e. control testing, process management, correction cases, etc.) + Proactively identify controls gaps in process and offer ideas for improvement in areas that require remediation or enhancement. + Manage principal level interlocks with internal customers to ensure productive feedback, reduce impediments and continuously improve the engagement. **Required qualifications, capabilities, and skills** + 5+ years product leadership experience + A background in process design, operations management, audit and controls + Proven track record of managing a product in production and managing successful controls, including audits and regulatory reviews + Comfortable in the weeds to identify, put guardrails around, and address issues in a timely manner + Strong ability to analyze opportunities & problems, recommend solutions, and communicate effectively & confidently (both verbal and written) + Strong influencing and partnership / collaboration skills to drive cross-functional team + Ability to productively work in a matrix management organization + Positive, team-oriented attitude and inspiring leadership skills a must **Preferred qualifications, capabilities, and skills** + Financial Services experience ideally in Payments Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** New York,NY $99,750.00 - $150,000.00 / year

As the Cardmember Experience & Satisfaction, Sr. Associate you will be a talented, customer-obsessed rising leader who will be responsible for portfolio servicing, retention and customer satisfaction.. You will partner closely with customer service teams to ensure representatives are well-trained and that contractual SLAs are met and handle all customer escalations. You will identify opportunities for ongoing improvement of cardmember experiences based on voice of the cardmember gathered through NPS scores/comments, JD Power Rankings, customer research and cardmember complaints. You will partner with other Marriott Cobrand team members, customer service leaders and agency partners to deliver on this book of work. Required qualifications, capabilities, and skills: Prior experience with customer service is ideal Past experience analyzing data, interpreting data, developing decks to tell a story about the data Bachelor's Degree Strongly preferred 3-5 years of work experience required Excellent communication skills (written and verbal) communication with prior experience Job responsibilities: Possess a customer-obsessed mindset to ensure delivery of exceptional customer experiences Be an analytical marketer with solutions-orientation and creative problem solving Be results-oriented with attention to detail and bias towards action Have a focus on operational excellence Have excellent verbal/written communication and strong presentation skills Be collaborative with strong organizational and project management skills Analyze, interpret and communicate data as an input into ways to further elevate the cardmember's experience

JobID: 210690255 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $104,500.00-$150,000.00 Join a high-performing team dedicated to improving Chase's self-service experiences for millions of customers. As an Analytics Senior Associate, you'll leverage your analytical expertise to shape digital strategies and drive impactful outcomes. Collaborate with talented colleagues across Product, Tech, and Design to deliver actionable insights and innovative solutions. Grow your career in an environment that values data-driven decision making and continuous learning. Be part of a team that empowers you to make a real difference in the customer experience. As an Analytics Senior Associate on the Digital Analytics Customer Experience Team, you will support a broad portfolio by using data to provide recommendations that enhance the customer experience and build long-term, profitable relationships. You will analyze behavioral data, define OKRs, develop and measure A/B tests, and answer strategic analytical questions. Your work will involve creating analytical plans, delivering clear and compelling analysis, and building partnerships across teams. You will help drive improvements to Chase's web and mobile platforms, impacting millions of customers. Your expertise will be key in shaping the future of digital experiences at Chase. You will serve as a subject matter expert in behavioral and customer journey data, providing consultation to the broader Data & Analytics organization. The role offers opportunities to influence business outcomes through deep-dive analysis and strategic recommendations. You'll work with advanced analytics tools and collaborate with cross-functional teams to implement best practices. Your contributions will help foster a culture of experimentation and data-informed decision making. This is a unique opportunity to grow your skills and make a significant impact on Chase's digital products. Job responsibilities * Analyze, visualize, and tell compelling stories through data about digital customer behaviors * Increase data-informed decisions through establishing partnerships, best practices, and clear communications * Create experiment and analytical plans to measure the customer impact of new strategies * Identify opportunities to drive business outcomes through OKR development and deep-dive analysis * Provide consultation for the broader Data & Analytics organization as an expert in behavioral and customer journey data * Develop and measure A/B tests to inform strategic decisions * Deliver actionable analysis in clear and compelling terms to stakeholders * Build relationships with Product, Tech, Design, and other teams to drive outcomes Required qualifications, capabilities, and skills * Detail-oriented and structured thinker with a passion for analyzing data and providing actionable insights * Ability to organize complex business problems and translate into analytical plans and execute with high quality * Strong communication and presentation skills to deliver insights to executives and partner with other teams * Proficiency with SQL. * Experience with web analytics. * Bachelor's degree required. Preferred qualifications, capabilities, and skills * Degree (preferred in data science, mathematics, statistics, econometrics, engineering, or related fields). * 3+ years of experience analyzing customer experiences or digital products/usage. * Experience with analytical tools such as Python, R, Alteryx, Tableau, and Adobe Analytics. * Experience working with Big Data environments (Hadoop, Teradata, Snowflake). * Experience with A/B testing. * Strong slide-writing and presentation skills to deliver analytical insights.

You will have the opportunity to help drive key business decisions and act as the subject matter expert on supporting card Lending and Risk strategies. As a Senior Associate in Quant Analytics within the Card Finance Analytics team, you will be responsible for analytics of card lending strategies, tracking performance and profitability to drive future pricing strategies and business growth. You will develop an expertise of the Card P&L, develop and enhance card portfolio forecast mechanisms, and build up the performance tracking process. Job Responsibilities: Perform detailed quantitative analysis and design analytical framework utilizing SAS/SQL programming and Alteryx/Tableau to predict profitability of pricing initiatives Create and maintain detailed financial models and P&Ls to predict and track the benefits of lending and risk actions Develop financial business cases to support various initiatives Be responsible for socialization and submission of the budget and including the technology book of work Be the key point of contact for cross-functional teams including risk, pricing, and marketing Identify key areas of the business that can be improved and/or automated Develop technology tools and processes to reduce manual work and increase accuracy of forecasts and reporting Leverage quantitative analysis to provide insights and recommendations for pricing strategies Present analytics and recommendations clearly and concisely to senior management Required Qualifications, Capabilities and Skills: Bachelor's degree in Finance, Accounting, Economics or other related area required 4+ years of experience in an analytical / finance related role Proficient in building P&L and financial modeling concepts (NPV, ROI, etc) Proficiency in Microsoft Office (especially Excel and PowerPoint) SAS/SQL experience - adept at working with granular data-tables to draw out customer/segment level profitability Experience in forecasting, budgeting Strong quantitative, critical thinking and analytic skills Excellent communication (verbal and written) skills Superior organizational and process skills, attention to detail Capable of working in a dynamic, matrixed environment and managing multiple responsibilities with tight timelines Preferred Qualifications, Capabilities and Skills: Card lending and risk knowledge preferred Tableau/Alteryx experience preferred

Are you an independent and collaborative thinker with experience in designing, developing, and implementing engaging and effective learning experiences and videos for diverse audiences? Then this is the role for you! As a Senior Digital Learning Video Associate, you will have a pivotal role in designing, developing, and implementing engaging and effective learning experiences for diverse audiences. You'll lead end-to-end video production-storyboarding, scripting, shooting, editing, and post-production-to create high-impact multimedia content that brings learning objectives to life. Serving as the liaison with Subject Matter Experts (SMEs), you'll capture expert insights on camera and translate them into compelling visual narratives. You will explore innovative methods to improve learning retention, leveraging your instructional design, eLearning development, and video production skills. Adhering to established procedures and design standards, you'll craft solutions that resonate with the modern learner. Additionally, you will design and develop dynamic, responsive digital learning solutions using cutting-edge web technologies-ensuring optimal performance, speed, scalability, and seamless integration of rich video assets. **Job Responsibilities** + Produce high-quality digital platforms, videos, and graphics by leveraging extensive experience with industry-standard applications such as Vyond, Figma, Synthesia, and Adobe Creative Cloud, including Premiere Pro, After Effects, Audition, Animate, Illustrator, and Photoshop. + Apply design thinking, digital design, and agile development processes to recommend improvements to existing workflows. Actively contributes and collaborates within a team, iterating on solutions, demonstrating flexibility and adaptability, and exploring new tools and approaches to deliver solutions efficiently and at scale. + Manage all aspects of learning development projects using agile methodologies, from needs analysis to implementation. + Stay informed about emerging technologies and trends to bring fresh ideas to digital platform projects. + Ensure quality control (QC) checks are conducted for all digital solutions, and that all training materials are thoroughly reviewed and approved by necessary stakeholders, adhering to established procedures and standards for design and accessibility. + Engage with project sponsors, management, business stakeholders, and Subject Matter Experts (SMEs) to understand needs, provide recommendations, and develop learning products focused on enhancing employee experience and performance. + Hold all project stakeholders accountable for content delivery, review, and approval deadlines, escalating issues as needed. **Required qualifications, capabilities and skills** + 5+ years of proven expertise in Instructional design, specializing in the development of interactive e-learning modules that enhance learner engagement and retention through innovative design and collaboration with subject matter experts, complemented by experience in training + Proficiency in digital multimedia tools including Adobe Premiere Pro, Adobe After Effects, Vyond, Figma, Synthesia, Adobe Captivate, and Camtasia + Proficiency in the design, production, and editing of video-based learning while applying instructional design principles to engage learners and meet instructional objectives + Demonstrated ability to swiftly learn and adapt to new tools and processes, with expertise in content development and effective management of multiple projects in a fast-paced, deadline-driven, and agile development environment + Demonstrated ability to work both independently and collaboratively towards achieving desired outcomes, with strong skills in engaging in a proactive feedback process + Strong time and project management skills, demonstrated by timely task completion and high-quality deliverables + Experienced in and assist with the ongoing updates and improvements of the CMS, ensuring all content is optimized for performance and user engagement + **Your resume must include a comprehensive portfolio that showcases your instructional design, video production, and development skills, featuring an original high-quality videos using Adobe Premier, Adobe After Effects and/or Vyond.** **Preferred qualifications, capabilities and skills** + Bachelor's degree in instructional design, computer science, digital learning design technology, multimedia technology, or a related field is preferred, or equivalent extensive work experience + Proficiency in multiple design and development tools/programs gamification, audio/video studio production and editing, generative content using artificial intelligence, 3D modeling, and Microsoft Office tools JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Join our Card Product Configuration & Support team as a Senior Associate, where you'll leverage Generative AI (GenAI) to transform and automate processes within our Credit Card business. This role offers significant career growth and the opportunity to work on strategic, high-impact projects that drive efficiency and innovation. We are seeking a highly skilled Senior Associate to join our Card Product Configuration & Support team. This role is focused on developing and implementing Generative AI (GenAI) solutions-including Retrieval-Augmented Generation (RAG) and advanced model validation techniques-to enhance automation, decision-making processes, and reporting capabilities. You will work on strategic projects that drive transformation and efficiency across our Credit Card business, leveraging GenAI to deliver innovative solutions. Key Responsibilities Develop and implement GenAI solutions using Python to enhance automation and decision-making processes within the Card Product Configuration & Support team. Design, validate, and deploy Retrieval-Augmented Generation (RAG) solutions and knowledge base integrations, utilizing frameworks such as RAGAS for LLM model validation and performance monitoring. Work with state-of-the-art LLMs including GPT-4o, GPT-4.1, GPT-5, Claude (3.5, 3.7, 4), Llama, Mistral, Nova, BERT, and Transformer models. Collaborate with internal stakeholders to identify business needs and develop GenAI solutions that address client needs and drive transformation. Design and implement scalable and reliable data processing pipelines and deploy GenAI model inference services. Monitor and improve GenAI model performance through feedback, active learning, and advanced validation techniques (e.g., RAGAS). Integrate and work with AI Agents to automate workflows and enhance business processes. Collaborate with technology teams to deploy and scale GenAI models in production environments. Deliver written, visual, and oral presentations of GenAI findings to business and technical stakeholders. Stay updated on the latest advancements in GenAI, LLMs, and data science, and identify emerging techniques to drive ongoing enhancement. Ensure compliance with data privacy and security standards. Required Qualifications, Capabilities, and Skills Master's degree in a relevant quantitative field and 4+ years of data analytics experience. Advanced Python programming skills with experience writing production-quality code. Strong knowledge of language models, prompt engineering, model fine-tuning, domain adaptation, and RAG architectures. Experience with GenAI frameworks and tools, including RAGAS for LLM validation and knowledge base integration. Hands-on experience with deep learning frameworks such as TensorFlow and PyTorch. Familiarity with modern analytics tools (e.g., Tableau, Alteryx, UiPath, PowerApps) and data querying languages (e.g., SQL) is preferred. Exposure to a wide range of LLMs and GenAI models: GPT-4o, GPT-4.1, GPT-5, Claude (3.5, 3.7, 4), Llama, Mistral, Nova, BERT, Transformer models, and Anthropic models. Experience working with AI Agents and automation tools. Good understanding of data structures, algorithms, and statistics. Excellent communication skills and the ability to convey complex information to both technical and business audiences. Leadership and collaboration skills with a strong intellectual curiosity for solving business problems. Experience in the financial services industry is a plus.

Bring your expertise to JPMorgan Chase. As a part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers, and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo, and striving to be best-in-class. As **a Senior Product Associate** within the **CCB Risk Third Party Services Product** . In this role, you will leverage your expertise in product development and optimization to drive impactful solutions. You will utilize user research, analyze metrics, and collaborate across one of the world's most innovative financial organizations to enhance our product offerings. Your contributions will be pivotal in shaping the future of our products and ensuring ongoing success. **Job Responsibilities:** + Collaborate with Area Product Owners, Product Managers, Design, and initiative stakeholders to understand the business needs to drive feature discovery / requirements. + Analyze and plan for the implementation of new product features on the overall product experience, ensuring alignment with strategic goals. + Support the collection and analysis of user researching and internal data to inform/improve product offerings and address identified business needs. + Develop and maintain strong relationships across multiple product areas, facilitating collaboration and alignment on product delivery. + Balance user needs, business objectives, and technical feasibility while managing the product delivery timeline. + Support execution of scrum teams through agile SDLC, including requirements, testing, and implementation. + Write and refine features, enable design driven work through translation of business and design requirements into tech and UAT executable scope. + Research and analysis of capabilities in order to leverage and supplement them with new requirements. + Collect and store all required Business Analysis compliance artifacts for initiatives across the product delivery life cycle. **Required Qualifications, Capabilities and Skills:** + 2-3 years of experience in Business and/or Product Analysis preferably in business/technology projects at a financial institution. + Proficient knowledge of product development lifecycles and experience in Agile Product Delivery across multiple frameworks. + Experience in product lifecycle activities, including discovery, requirements definition, and documentation for diverse technological features. + Developing knowledge of Data Analytics, Data literacy, and Data management practices. + Developing knowledge of Cloud Based Solutions (i.e. AWS and Snowflake) + Proficient in JIRA, SQL, Visio, PowerPoint, Excel + Excellent relationship and communication skills, highly collaborative - can build rapport and credibility. + A demonstrated bias for action, creative problem-solving, and achieving fulfillment by "creating order out of chaos." + Bachelor's Degree or equivalent experience **To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).** Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

At JPMorgan, we are not looking for job seekers. We seek change makers who want to make an impact. As an AI ML Sr. Associate within our dynamic team, you will be responsible for promoting long-term profitable growth by leveraging your strong business acumen. You will also collaborate effectively within a team environment and communicate results to senior management in a clear and concise manner. you will drive long term profitable growth with strong business acumen, collaborate in a team environment, and effectively communicate results to senior management Job Responsibilities - Design and develop machine learning models to drive impactful decisions for the card business throughout the customer lifecycle (e.g., acquisition, account management, transaction authorization, collection). Research, develop, document, implement, maintain, and support tools and frameworks for AI/ML model explainability and fairness. Utilize cutting-edge machine learning approaches and construct sophisticated machine learning models including deep learning architectures on big data platforms. Work closely with the senior management team to develop ambitious, innovative modeling solutions and deliver them into production. Collaborate with various partners in marketing, risk, technology, model governance, research etc. throughout the entire modeling lifecycle (development, review, deployment, and use of the models) Required qualification, capabilities and skills- Ph.D. or Master's degree from an accredited university in a quantitative field such as Computer Science, Mathematics, Statistics, Econometrics, or Engineering Demonstrated experience in designing, building, and deploying production quality machine learning models. Deep understanding of advanced machine learning algorithms (e.g., regressions, XGBoost, Deep Neural Network - CNN and RNN, Clustering, Recommendation) as well as design and tuning. Experience in interpreting machine learning models such as XGBoost, GBM, etc. At least one year of experience and proficiency in coding (e.g., Python, Tensorflow, Spark, or Scala) and big data technologies (e.g., Hadoop, Teradata, AWS cloud, Hive) . Experience in credit card industry with strong business acumen. Strong ownership and execution; proven experience in implementing models in production Preferred qualification, capabilities and skills- Demonstrated expertise in data wrangling and model building on a distributed Spark computation environment (with stability, scalability and efficiency). GPU experience is desired. Experience in interpreting deep learning models is a plus.

**This critical role offers broad exposure across key business areas and the opportunity to drive financial stewardship, operational excellence, and organizational effectiveness in support of the team's advocacy initiatives.** As a Senior Associate of Finance & Compliance- Chief Business office, you will work with budget and compliance, and be instrumental in overseeing and managing the team's financial planning, tracking, and reporting, as well as ensuring adherence to all relevant compliance requirements. You will work closely with cross-functional partners to maintain transparency, accountability, and best practices in all budgetary and compliance matters. This is a fast-paced, evolving environment where your strong analytical, organizational, and communication skills will be highly valued. Key Responsibilities: + Own the end-to-end budget process for cross-functional Advocacy, including planning, forecasting, tracking, and reporting. + Oversee all compliance processes, ensuring adherence to firm policies, regulatory requirements, and internal controls. + Drive continuous improvement in budget management and compliance practices, identifying and implementing process enhancements. + Collaborate with finance, risk, and business partners to ensure accurate and timely budget submissions and compliance documentation. + Prepare and present regular budget and compliance updates to senior leadership, ensuring transparency and accountability. + Build relationships across teams and all levels to drive collaboration and project success. + Support ad hoc projects and initiatives as needed in a dynamic, evolving environment. + Manage the budget leveraged by multiple teams, making your work highly visible and impactful throughout the organization. + Gain valuable insight into our financial processes, with direct exposure to Planning & Analysis (PnA) and Finance Analytics. + Drive financial stewardship, operational excellence, and organizational effectiveness, supporting the team's advocacy initiatives, and influencing key business decisions. Required qualifications, capabilities, and skills: + Minimum of 3 years' experience in budget management, compliance, or a related field within a fast-paced, dynamic, matrixed environment. + Strong analytical and organizational skills, with the ability to manage multiple high-priority initiatives concurrently. + Excellent written and verbal communication skills. + Proven ability to build relationships across all levels of the organization. + Self-starter who works independently and drives deliverables. + Results-oriented, intellectually curious, with keen attention to detail and a bias towards action. + Proficiency in Microsoft Office Suite (PowerPoint, Excel, Teams, OneDrive). Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Come join us in reshaping the future! As an Applied AI ML Senior Associate, in our AI for Operations organization, you will work on developing cutting-edge natural language processing systems to serve our customers and internal agents supporting the bank's operations . Job Responsibilities Apply deep natural language processing (NLP) knowledge & experience and critical thinking skills and perform advanced analytics with the goal of solving complex and multi-faceted business problems. Contribute to the full product development lifecycle, including defining the objective and key product deliverables. Act as an advanced contributor in system development, computer algorithms, NLP and machine learning. Contribute to the continuous learning mindset of the organization by bringing in new knowledge, ideas, and perspectives. Required qualifications, capabilities, and skills: Undergraduate and master's degrees in Computer Science, prefer training and work experience in NLP and search. Outstanding written and oral communication skills to present analytical findings and exercise influence among key project stakeholders. Optional, great to have - experience in developing large-scale machine learning solutions based on big data to solve real world problems (e.g. Classification, Regression, or Recommender Systems). Advanced programming skills of 2 years (masters or industry experience) on more than 1 programming language is required. Preferred: Spark, Python, Scala, Java. Can learn quickly programming in another programming language and understand hands-on programming with data structures, algorithms, operating systems, compilers, databases, and systems. Preferred qualifications, capabilities, and skills: Undergraduate and master's degree in computer science with concentration in NLP or Search experience. Full understanding and advanced programming skills using distributed infrastructure, platforms, and computational methods (including distributed ML).