Senior business analyst jobs in Bristol, CT

This is an on-site role in Farmington, CT. Local Candidates only. No third-party candidates will be considered. We are seeking an experienced and driven Business Analyst to lead the analysis, elicitation, and documentation of business requirements in support of system development efforts for the specialty insurance sector. You will serve as a bridge between business stakeholders and technical teams to ensure the delivery of robust, compliant, and business-aligned solutions. The ideal candidate brings deep expertise in healthcare-focused specialty insurance, excels in Agile environments, and has hands-on experience supporting both manual and automated QA testing efforts. Key Responsibilities: Engage with stakeholders to gather, analyze, and prioritize business requirements, workflows, and operational processes within the specialty insurance domain. Develop comprehensive documentation including business requirements, user stories, use cases, and process flows to guide solution design, development, and testing. Facilitate workshops and collaborative sessions to ensure accurate requirement elicitation and shared understanding across cross-functional teams. Drive Agile ceremonies such as sprint planning, backlog grooming, and daily standups, ensuring clear alignment between business goals and technical execution. Partner with development teams to translate business needs into functional system solutions and ensure successful implementation. Lead and support QA testing efforts, from crafting and executing test cases to managing defect triage and resolution. Contribute to automated testing initiatives, including writing and maintaining scripts to improve test efficiency and expand coverage. Conduct impact analysis and provide recommendations for business process enhancements and system improvements. Stay current with industry trends, regulatory updates, and best practices in healthcare and specialty insurance. Qualifications: Bachelor's degree in Business, Information Systems, or a related field (or equivalent experience). 3+ years of business analysis experience, with a strong focus on specialty insurance. Proven expertise in requirements elicitation and documentation for complex insurance systems, specifically claims systems. Strong knowledge and experience in Agile methodologies (e.g., Scrum, Kanban). Experience in manual and automated QA testing, including test planning, execution, and defect management. Familiarity with automated testing tools such as Selenium, Tosca, or similar is highly desirable. Exceptional communication, facilitation, and interpersonal skills, with the ability to work effectively across technical and business teams. Critical thinking, problem-solving skills, and a natural curiosity to explore and understand systems and processes. Comfortable troubleshooting system issues and documenting findings for resolution. Highly organized, self-motivated, and able to manage multiple priorities under tight deadlines. High attention to detail and a strong analytical mindset. Background in insurance operations is a plus. Proficient with tools such as JIRA, Visio, Microsoft Office Suite, and SharePoint. Certifications such as CBAP, CCBA, CSM, or CSPO are a strong plus.

We are seeking a highly experienced Senior Test Lead to take full ownership of testing activities for a major CRM migration from Veeva CRM to Vault CRM. This role will drive end-to-end test planning, execution, triage, and continuous improvement across multiple business and technical workstreams. The ideal candidate brings strong leadership, deep experience in complex test programs, and a background in Life Sciences or regulated environments. Role Purpose Own the delivery of the finalized test strategy and test plan for a multi-workstream CRM migration initiative. Ensure all testing cycles meet regulatory, quality, and business requirements for successful US market implementation. Key Responsibilities Test Strategy Ownership & Execution Serve as the primary owner of the end-to-end test strategy and plan. Execute, monitor, and continuously refine the test plan as project needs evolve. Ensure all test phases meet defined entry/exit criteria, timelines, and deliverables. Operational Leadership Coordinate business, application, interface, and IT testing activities across workstreams. Lead daily test execution and progress tracking. Facilitate defect triage and work closely with development teams to resolve issues quickly. Manage test logistics (access, environments, timing, resources). Continuous Improvement Identify opportunities to optimize test processes and documentation. Enhance test case design, traceability, and defect management frameworks. Stakeholder Engagement & Reporting Act as the main liaison between testing teams, project leadership, and business stakeholders. Communicate progress, risks, dependencies, and resource needs proactively. Support go/no-go readiness assessments and phase-gate approvals. Regulatory Compliance & Documentation Ensure all testing activities align with GxP and regulatory expectations. Partner with validation and quality teams to maintain audit-ready documentation. Required Experience Proven experience owning and executing complex, multi-workstream test strategies. Experience leading test efforts for large enterprise CRM migrations (Veeva experience strongly preferred). Strong background in end-to-end, system integration, and cross-functional testing. Experience working in Pharmaceutical/Life Sciences environments; familiar with GxP testing requirements. Demonstrated ability to manage test governance, drive improvements, and ensure high-quality delivery.

HCLTech is looking for a highly talented and self- motivated Data AI Leader to join it in advancing the technological world through innovation and creativity. Job Title: Data AI Leader Fulltime Location: Onsite - Hartford, CT Role/Responsibilities The Data Leader will be responsible for designing and implementing robust data architectures that support the organization's supply chain domain, Corp domain and Consumer domain data for Business Intelligence. This role requires deep expertise in Snowflake, a strong understanding of supply chain, order processes, and experience with SAP applications. The ideal candidate will have a strategic mindset and the ability to translate business requirements into scalable data solutions. Design and implement data architectures using Snowflake to support supply chain operations and analytics. Collaborate with business stakeholders to understand supply chain data requirements and translate them into technical specifications and architectural designs. Integrate data from various applications and other sources into Snowflake, ensuring data quality, consistency, and security. Develop and maintain data models, data flows, and data integration processes to support supply chain analytics and reporting. Ensure data architectures align with business objectives and comply with data governance and security standards. Provide technical leadership and guidance to data engineering and analytics teams, ensuring best practices are followed. Stay informed about industry trends and emerging technologies to drive innovation in data architecture and supply chain analytics. Communicate architectural designs, project status, and outcomes to stakeholders and senior management. Qualifications & Experience Minimum Requirements Proven experience as a Data Leader, with a minimum of 10+ years in a similar role. Strong expertise in Snowflake, with hands-on experience in designing and implementing data solutions in Medallion architecture. Architect solutions and Improve the data quality. In-depth knowledge of supply chain, sales, order processes and data requirements. Experience with CRM applications and integrating various CRM systems into data warehouses. Strong understanding of data modeling, data integration, and data governance best practices. Proficiency in SQL and other data management, data quality and Data profiling tools and technologies. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Strong problem-solving skills and the ability to think strategically and analytically. Exposure to the ETL, ELT, Data Quality and Governance tools Skills: Data Architecture Academic qualifications/Level of Education Bachelor's Degree Pay and Benefits Pay Range Minimum: $ 85,000 per year Pay Range Maximum: $173,800 per year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. Compensation and Benefits A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. How You'll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

The Technical Support Analyst 1 Contractor (TA1C) is the first point of contact for handling incidents reported by DE&E Technology's internal stakeholders and external partners. With a technical background in streaming media, IT, software, media technology, or production support, their primary responsibility is to promptly gather and analyze all relevant incident information through interviews with the callers and stakeholders or by interpreting monitoring data. Upon receiving an incident, the TA1C will need to determine the issue's scope and impact. When possible, they will provide Tier 1 troubleshooting support to end-users and resolve fundamental issues. In cases where the incident requires more specialized expertise than a TA1C can handle, they will escalate the issue to a Level 2 support team or other appropriate resource (such as the Incident Management team) to coordinate resolution. Basic Qualifications • 1+ years of experience in a 24x7 IT call center or helpdesk role • Knowledge of ITSM tools such as ServiceNow, PagerDuty, and JIRA • Hands-on experience fulfilling user service requests and troubleshooting front-line technical issues • Ability to work well under pressure and manage priorities with urgent deliverables • Strong communication and interpersonal skills for effective stakeholder and peer interaction.

Global luxury retail corporation is looking for an IT Business Analyst w/SAP SCE experience to work at their Shelton, CT office. The purpose of this position is to deliver support services for all aspects of SAP SCE functionality, with a focus on OTC, including coordinating and working with other cross-functional teams, the business process sponsor and business use. Responsibilities Provides second level support for the SAP system in the Americas region and related regional applications in the areas of Sales and Distribution and MDM. Cooperates with local key users and global third level support with regard to problem resolution and implementation of configuration changes and enhancements to meet business requirements. Provides user support, troubleshooting, error resolution, and explains how SAP supports the business processes. Ensures fixes and/or changes for incidents and problems do not adversely affect other business processes in their application area, other application areas, or other project teams. Coordinate testing for SAP upgrades, software changes and bug/fix corrections with the key user community to limit business interruption. Knowledge Requirements Bachelor's degree in an applicable field and 3 years related work experience are required 2+ years of SAP OTC experience SAP Cross functional experience in Order to Cash (OTC) and Procure to Pay (PTP) Skill Requirements Solid background working with supply chain related business processes. Demonstrated ability to effectively collaborate with a variety of levels across the organization. Ability to identify and solve complex problems through research and troubleshooting. Strong verbal and written communication skills Personal skills Excellent written and verbal communication skills. Customer focused. Self-motivation and ability to work independently. Proven ability to collaborate with customers to define issues and plan of action with flexibility. Exceptional people skills with demonstrated ability to work with both a technical and functional audience.

Description & Requirements At Maximus, we lead with purpose-helping government agencies deliver programs that improve lives. We are seeking a Lead Business Analyst to provide strategic leadership in managing requirements, guiding project teams, and ensuring operational excellence. In this role, you will serve as a trusted advisor to clients and internal stakeholders, driving solutions that meet complex business needs and exceed expectations. ***This is a fully remote position. Requires 5% travel. 100% mileage reimbursed at federal rate*** Why Join Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation. - Lead and implement the design, analysis, interpretation and evaluation of a variety of reports, internal/external resource documents and surveys. - Lead and own activities related to Business Requirement Documents process. - Analyze existing systems, programs, policies, and organizational processes and recommend enhancements and improved solutions. - Design and implement process improvements that enhance customer service and optimize business operational efficiency and quality. - Conduct statistical analyses and evaluates a wide variety of information to assess operational difficulties and develop solutions to complex problems, including escalated issues Independently develop and implement modeling and evaluation processes to determine the effectiveness of current operational activities. - Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation. - Serve as a liaison between business ops and system team for the planning, implementation and maintenance of programs and contractual changes. - Communicate status, risks, and issues to the Systems Analysis and Design Director, senior management and/or the client, as appropriate. - Monitor BA activities with the Systems Analysis and Design Director to ensure that all business analysis activities are allocated appropriately and executed as planned. - Ensure all business requirements and business processes are adequately documented. - Lead cooperative efforts among members of a project team. - Manage efficient execution of business meetings with internal project staff, client staff, and/or project vendors. - Act as advisor to project team members to resolve problems. - Provide support to operation senior staff, division managers and program managers. - Develop high quality communications suitable for clients. - Work effectively with internal and external business partners in the delivery of solutions. - Maintain extensive and comprehensive working knowledge of all assigned programs and projects. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Program Specific Requirements: - BABOK certified preferred - Write complex SQL queries preferred - Analyzing provider policy and resulting business process changes or similar experience required - At least 3+ years Medicaid provider experience / Medicaid provider enrollment experience EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 100,000.00 Maximum Salary $ 150,000.00

At the dawn of the new millennium, a unique information technology company was born: HCL Technologies. As narrated in the video below, HCL Technologies has demonstrated remarkable growth through the recent economic downturn, emerging as one of only eight 21st century listed technology companies in the world to cross $1bn in Net Profit, $6bn in Revenue and $15bn in Market Capitalization. Job Description To operate alongside the IT stakeholders of the clients to understand their business requirements and contribute to the design and implementation of the project Qualifications 1. Experience Communication Management system project Thunderhead 2. Experience in insurance domain projects 3. Experience in Customer Interaction, Analyze Requirement, Prepare the Requirement documents Additional Information Mode of Interview: Phone & Skype Please drop your resumes to ******************************* or reach me at ************ to discuss further.

Tsunami Tsolutions is seeking an experienced IFS ERP Business Analyst to join our team. The ideal candidate will have a strong background in IFS Applications and will be responsible for analyzing business processes, gathering requirements, and supporting our clients. This role requires attention to detail, and excellent written and verbal communication skills to support the TT internal team as well as the customer. This individual will join the team as a key technical interface with the customer. Excellent and professional communications are always paramount. NOTE: This position requires access to technologies and hardware subject to US national Security based export control requirements. All applicants must be US Citizen (8 USC 1324b(a)(3)), or otherwise authorized by the U.S. Government. NO Company Sponsorship offered. Key Responsibilities: Gathering and refining requirements from Customers Entering Requirements & Acceptance Criteria into JIRA Clarification of requirements with the Development Manager for handing off to the development team Resolve blockers to development from customers Operating within the Agile development process Work with the customer and development team on defining CR and system level test plans Help create the paradigm shift to include the new continuous testing environment Supporting, creating and obtaining SME approval for test plans Report progress metrics to Program Lead / Manager and to the IPT Delivery of functional specs as required Lead by Example: Champion adherence to the Product Development Workflow per our ORCA processes Qualifications and Skills: Experience: 1-3 years of experience as a Business Analyst supporting IFS ERP or similar enterprise systems. Education: Bachelor's degree in Information Systems, Business, Engineering, or a related field preferred. Soft Skills: Strong analytical and problem-solving abilities. Familiar with Software Development Life Cycle Familiarity with YouTrack and Agile development processes Able to support off-site testing at customer locations Ability to work well in a team environment and at times in fast-paced and dynamic situations when deployed to test sites Excellent communication, documentation, and stakeholder engagement skills. Ability to work independently and collaboratively in a cross-functional environment. Why Join Us? Opportunity to work with a dynamic and collaborative team. Exposure to diverse industries and impactful projects. Competitive compensation and professional growth opportunities. Offer contingent upon successful completion of a background check and drug screen.

Job responsibilities: Identify and implement tasks and controls related to de-provisioning process. Document provisioning/de-provisioning processes. Analyze ad hoc requests and why they are coming in at a high rate. Support SailPoint requests for access removals. Other miscellaneous provisioning/de-provisioning tasks. Qualifications Preferred Qualifications Highly skilled and ability to learn quickly and multi-task, prioritize work to ensure deadlines are achieved Has a strong continuous improvement mindset Strong communication and interpersonal skills, with ability to stay calm under pressure Has a sense of urgency and is accountable Ability to develop and document policies and procedures Proficient Sharepoint and Excel skills Experience with Infopath is a plus IT experience is a plus. Additional Information Thanks & regards Praveen K. Paila ************

Provides training, troubleshooting, and support to software application users Coordinate the processing of incoming requests to IT Service via both telephone and e-mail to ensure courteous, timeliness, and effective resolution of end user application issues Liaise with third parties and IT partners to resolve issues in a timely manner Develop and implement changes to various reports and integration solutions Track and manage changes to the applications per a defined Change Management process Record, track, and document the service request, including all successful and unsuccessful decisions made, through to final resolution Determine severity of incidents and efficiently escalate them using the incident management process Keep requester informed of progress on support and projects Ensure resolution meets user requirements while meeting Service Level requirements Support a 24 x 7 manufacturing environment Experience supporting third-party ERP systems is preferred Ability to write simple SQL queries is required Experience with Microsoft Access/Excel/Word/PowerPoint is required Outstanding customer service, and excellent verbal and written communications skills is a must; ability to read and write English is also required Experience with industry standard ticketing system preferred Ability to work independently under general supervision within a demanding client centric environment

Responsible for providing technical assistance on computer systems and serves as the first contact for end users who need technical assistance over the phone or email. Responsible for day-to-day support call resolution, routing helpdesk calls to proper support staff and follow-up closure on calls for desktop/laptop systems software, hardware, network infrastructure and telecommunications tools and services. This position will assist the team in the installation, configuration and tracking of Tauck technical assets. KEY RESPONSIBILITIES: Serve as the first contact with end users who need technical assistance via the phone or email Perform troubleshooting using different diagnostic techniques Troubleshoot, diagnose, and resolve technical hardware and/or software issues Provide quick resolution and excellent customer service Redirect unresolved issues to the next level of support personnel Provide needed information on IT products or services Keep record of problems and their resolution Follow-up with end users Provide feedback on processes and make recommendations on areas to improve User Training: Conducts training programs designed to educate business users about basic and specialized computer applications and operations. Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting IT Teamwork: Supports all areas of IT and participates in the development of information technology and infrastructure projects. Develop Tour Director Laptop systems and support them globally through remote support. User administration: Provides administrative support for desktop, email and telephony. Computer Security: Follows Tauck security policies and ensures compliance with regulatory requirements. Provide after-hours emergency on-call support to employees or network systems on a rotating schedule with other business support team members. After-hours on-call support hours are defined from 5 pm to 8 am the next day, Monday thru Friday, and 24 hours on weekends. KNOWLEDGE/SKILL REQUIREMENTS: Previous working experience as an IT Help Desk Technician is highly preferred. BA in IT, Computer Science or similar relevant field. In-depth knowledge of computer systems and mobile devices. Hands on experience with diagnosing and resolving basic technical issues. Excellent communication and interpersonal skills. Customer-oriented and patient.

ELIGIBLE FOR BENEFITS UNDER EMPLOYEE REFERRAL PROGRAM Employer: Boehringer Ingelheim USA Corporation Job Title: Senior Principal Business Analyst Location: 900 Ridgebury Road, Ridgefield, CT 06877 (Telecommuting permitted: work may be performed within normal commuting distance from this office 30% of the time) Job Duties: Develop standard reporting for portfolios and deliver to internal stakeholders. Work with IT Management and give guidance on managing their portfolios (prioritization based on budget and value outcome, realistic demand forecast, track project efficiency / delivery). Foster training and certification initiatives for project managers and capability leads. Identify opportunities and lead efforts to streamline governance processes. Serve as a coach and mentor for project and product teams. Partner with IT functions to ensure flawless execution of cross-functional processes such as project financial processes, purchasing, contract and vendor management, resource management, and legal & compliance. Create and deliver training materials for internal audiences. Improve excellence in execution for project, product and portfolio management and applying innovative and “agile” methodologies. Continuously investigate new approaches and tools. *Telecommuting permitted: work may be performed within normal commuting distance from Boehringer Ingelheim USA Corporation's office in Ridgefield, CT 30% of the time. Description (cont'd) Work Schedule: 40 hours per week (8:00am to 5:00pm) Job Requirements: Master's degree (U.S. or foreign equivalent) in Computer Science, Information Technology, Business Informatics, Management Information Systems, or a related field and five (5) years of experience in the job offered or in a related role OR Bachelor's degree (U.S. or foreign equivalent) in Computer Science, Information Technology, Business Informatics, Management Information Systems, or a related field and seven (7) years of experience in the job offered or in a related role. Must have four (4) years of experience with project management tools and Atlassian tools, including Jira, Confluence, and Microsoft Project. Must have three (3) years of experience with Scrum and Agile methodologies. Must have two (2) years of experience with: Power BI or Tableau; IT project management; and Value Management framework. 10% domestic and international travel required.

**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. **_Job Summary_** The job will be supporting mostly the WaveMark Supply Management & Workflow Solutions which is a SaaS solution enabling healthcare providers and manufacturers to effectively manage supplies with market-leading innovative technology. WaveMark leverages a portfolio of advanced hardware (e.g., RFID) and cloud-based software including an analytics platform providing full visibility and control of all supplies from low-cost commodities to high-cost devices and implants. Our global footprint and continuous innovation deliver the most cost effective and workflow efficient patient care possible. The IT Analyst plays a critical role in protecting the organization's digital assets by working cross-functionally to design, implement, monitor, and enforce security processes and procedures. This position collaborates with software and hardware engineering, compliance, and other business units to ensure robust security practices are integrated across applications and operations. The analyst is responsible for developing and implementing mitigation strategies and maintaining compliance with industry standards and regulations. **_Responsibilities:_** + Application Portfolio Management (APM): + Manage and maintain APM records (Wavemark, MarginAnalysis), ensuring data accuracy. + Track APM resiliency deadlines and update relevant systems (worksheets, ServiceNow). + Monitor Archer dashboards for upcoming deadlines and past-due remediations. + Facilitate status calls with stakeholders regarding application resiliency, exemptions, and remediation. + Collaborate with IT and business teams for APM record updates and reporting. + Application Security & Compliance: + Analyze security threats, vulnerabilities, and audit findings to prioritize remediation. + Collaborate with product management and development teams to plan and schedule security fixes that align with business objectives. + Support the integration of application logs into the SIEM and develop monitoring and alerting systems to detect potential application attacks and resiliency issues. + Develop and implement testing/validation processes for security system effectiveness. + Ensure adherence to enterprise security processes, business, regulatory, and legal requirements. + Assist in security incident response using SIEM and other detection platforms. + Review policies, procedures, system designs, and security controls against frameworks (e.g., NIST Cybersecurity Framework). + Support implementation and configuration of application security tools. + Monitor and ensure compliance with established application security standards. + Assist the Incident Response team with application security investigations. + Develop custom tools to help software teams embed security into their development processes when off-the-shelf solutions are unavailable. **_Qualifications_** + 2-4 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Knowledge of SDLC and DevSecOps concepts such as CI/CD pipelines preferred + Experience with common application security controls including WAF preferred + Understanding of standard security control frameworks, including NIST Cybersecurity Framework (800-53) preferred + Strong analytic, troubleshooting skills; can problem solve, organize, and manage multiple tasks and projects in a health information system environment preferred + Able to stay objective and independent when completing assignments and consistently demonstrate the ability to hold information in confidence preferred + Ability to learn new software and hardware packages and adapt to changes in technology preferred. + Strong technical, process, and interpersonal skills to effectively analyze information systems, research and validate risks preferred. + Knowledge of common patterns for AuthN and AuthZ preferred + Experience in understanding SCA/SAST scan results and working with development teams to establish remediation plans preferred + Experience in creating dashboards in Splunk, Rapid7 or other equivalent tools to measure and guide application security work preferred + Experience with Veracode preferred + One or more Information Security Certifications preferred: CISSP, CISM, CCSP, CISA preferred **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $80,500 - $103,410 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/24/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Location: This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Ideal candidates will be able to report to one of our Pulse Point locations in Atlanta, GA, Richmond, VA, Indianapolis, IN, Wallingford, CT or Mason, OH. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Business Information Consultant- Health System Reimbursement is responsible for serving as an expert in data analysis, reporting and formulating recommendations and providing guidance to other data analysts. How you will make an impact: * Establishes, improves, and optimizes the consolidating processes for forecast and month-end results. * Consolidates and prepares executive summary reports for various business segments in the SBU for top management decision-making. * Analyzes and designs solutions to address varied and highly complex business needs. * Collaborates with businesses and technical areas to implement new or enhanced products. * Coordinates with external audits as appropriate. * Acts as the central contact with internal departments and external auditors. * Creates and maintains databases to track business performance. * Analyzes data and summarizes performance using summary statistical procedures. * Develops and analyzes business performance reports (e.g. for claims data, provider data, utilization data) and provides notations of performance deviations and anomalies. * Creates and publishes periodic reports, as well as any necessary ad hoc reports. * Makes recommendations based upon data analysis. * Provides analytic consultation to other business areas, leadership or external customers. * Data analysis and reporting encompasses a much higher level of complexity. Minimum Requirements: Requires a BS/BA degree in related field and a minimum of 5 years of experience; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: * Proficient in modeling the financial impacts of changes in reimbursement structures and rates for health systems such as hospitals and physician practices highly preferred. * Experience benchmarking hospital or physician rates against Medicare reimbursement highly preferred. * Excel, SQL, and SAS experience highly preferred. * Strong knowledge of products as well as our internal business models and data systems highly preferred. * Experience providing leadership in evaluating financial performance of complex organizations highly preferred. * Excellent leadership, problem solving, organizational, planning, presentation and interpersonal skills highly preferred. * Ability to work independently and draw up plans to address issues/concerns highly preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

**Location:** This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Ideal candidates will be able to report to one of our Pulse Point locations in Atlanta, GA, Richmond, VA, Indianapolis, IN, Wallingford, CT or Mason, OH. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The **Business Information Consultant- Health System Reimbursement** is responsible for serving as an expert in data analysis, reporting and formulating recommendations and providing guidance to other data analysts. **How you will make an impact:** + Establishes, improves, and optimizes the consolidating processes for forecast and month-end results. + Consolidates and prepares executive summary reports for various business segments in the SBU for top management decision-making. + Analyzes and designs solutions to address varied and highly complex business needs. + Collaborates with businesses and technical areas to implement new or enhanced products. + Coordinates with external audits as appropriate. + Acts as the central contact with internal departments and external auditors. + Creates and maintains databases to track business performance. + Analyzes data and summarizes performance using summary statistical procedures. + Develops and analyzes business performance reports (e.g. for claims data, provider data, utilization data) and provides notations of performance deviations and anomalies. + Creates and publishes periodic reports, as well as any necessary ad hoc reports. + Makes recommendations based upon data analysis. + Provides analytic consultation to other business areas, leadership or external customers. **Minimum Requirements:** Requires a BS/BA degree in related field and a minimum of 5 years of experience; or any combination of education and experience which would provide an equivalent background. **Preferred Skills, Capabilities and Experiences:** + Proficient in modeling the financial impacts of changes in reimbursement structures and rates for health systems such as hospitals and physician practices highly preferred. + Experience benchmarking hospital or physician rates against Medicare reimbursement highly preferred. + Excel, SQL, and SAS experience highly preferred. + Strong knowledge of products as well as our internal business models and data systems highly preferred. + Experience providing leadership in evaluating financial performance of complex organizations highly preferred. + Excellent leadership, problem solving, organizational, planning, presentation and interpersonal skills highly preferred. + Ability to work independently and draw up plans to address issues/concerns highly preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The company will offer immigration sponsorship for this position, if needed. The company will not seek an export authorization for this role. Security Clearance: None/Not Required RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. The following position is to join our RTX Enterprise Services team: RTX Corporation has an opening for a Manager, Business Systems & Transformation in Farmington, CT. Less than 10% national and international travel. What YOU will do: Design and develop Digital Technology projects aligned with HR groups using Oracle PL/SQL and UNIX. Gather, analyze, design and develop data integrations, applications using html/JavaScript/Oracle mod PL/SQL and UNIX. Provide technical leadership on integrations/application development focusing on workshops, and partnering with conversion leads, IT leads and local BU resources to ensure a holistic design and solution. Enhance the IT processes and design approaches to meet project and business needs and deadlines. Engage in Oracle /PL/ SQL /UNIX /DOT NET/ SQL SERVER applications development/Integrations HUB and ADP integrations within RTX environment. Identify opportunities in the overall project methodology for technical or process improvements to facilitate agile development, shorter timelines, and more robust integrations. Support the Workday/ADP integration requirements across countries. Communicate and work with HR, Payroll and Digital leadership teams accordingly to manage resource and system constraints, while supporting the project timeline goals. Ensure processing and system improvements, developing strong relationships with other members of the HR Digital team, HR, and Payroll teams to facilitate integration delivery and support. Provide innovative technology solutions for the overall system landscape and architecture. Work with ADP, Workday and other partners to explore additional opportunities/value that can be provided to RTX through investments already made. Drive RTX needs into product design. Qualifications You Must Have: Must possess at least a bachelor's degree or its equivalent in Information Technology or a related field and 8 years of progressive experience as a Manager, HR/Payroll Digital Services or related role. In the alternative, must possess at least a master's degree in Information Technology or a related field and 5 years of experience as a Manager, HR/Payroll Digital Services or related role would be acceptable. Must possess at least 5 years of experience in DOT NET Architecture Design with rapid application development tools like APPDesigner and Version Control management using TFS, GIT. Must possess at least 5 years of experience in HR Applications with SQL Server, Oracle 19C with mod pl/sql and htp packages, PGP encryption and decryption, DOT NET framework with VB and C# languages, ADO.NET, AJAX, Angular, bootstrap, jQuery, HTML5, Single Sign-On's using SAML 2.0, Web frameworks ASP.NET MVC, Communication frameworks like WCF, Web Services, Microsoft IIS at least 6.0/7.0/8.0/10.0. Must possess at least 5 years of experience in designing and developing Applications using Payroll domain knowledge with IIS, SQL server Administration and integrating them with Active Directory, LDAP, SiteMinder and ADP products like EV5, auto-time, Global View and iPay. Learn More & Apply Now! Onsite: Employees who are working in Onsite roles will work onsite. This includes all production and maintenance employees, as they are essential to the development of our products. What We Offer: Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Job Description Manager, Business Systems Commonfund is seeking an experienced Manager, Business Systems to lead our technology initiatives and drive operational excellence across complex, interrelated business systems that can be internal as well as external to Commonfund. This role requires a strategic leader who combines technical expertise with exceptional communication skills to bridge the gap between technical teams and business stakeholders. The ideal candidate will act as an interface between the development team, internal business groups and external vendors. Key Responsibilities Problem Resolution and Project Management Systematically identify, diagnose, and resolve issues across interconnected business systems Lead cross-functional teams to ensure timely resolution of critical business system challenges Make strategic decisions about when to communicate, escalate, and involve key stakeholders Translate complex technical concepts into clear, accessible language for non-technical audiences Facilitate technical discussions to achieve understanding and consensus among diverse stakeholders and business groups and explore opportunities for automation. Adapt communication style to match the technical proficiency of various audiences Present findings and recommendations to senior leadership using compelling visual and written materials Coordinate vendor relationships and manage external partnerships for system implementations Technical Operations Use SQL Management Studio to write SQL queries, perform data extraction using SQL or Excel Macro, connect to SQL server from Excel and build pivot tables. Maintain FTP accounts, supervise daily file transfers with Vendors using SFTP and troubleshoot file transfer issues. Perform data operations - extract, combine, analyze, and present data to business groups. Required Qualifications Bachelor's degree in Computer Science, Information Systems, or other related technical field 7+ years of progressive experience in business systems and technology leadership Experience in financial services or similar regulated industry. Good understanding of basic concepts of finance and asset management. Exposure to programming environments with some understanding of full development lifecycle Basic understanding of databases and database management. Proficiency in SQL query writing and optimization. Expertise in Microsoft Office Suite, particularly Excel (including VBA) and PowerPoint. Strong data analysis and visualization skills Ability to coordinate vendor relationships and external partnerships Strong organizational skills with attention to detail Preferred Qualifications Master's degree in relevant field Experience with Fund of Funds business PMP or similar project management certification Experience and knowledge of Salesforce will be a big plus. What We Offer Competitive salary and comprehensive benefits package Support for professional development and training Hybrid work environment Application Process Please submit your resume along with a cover letter highlighting relevant experience and examples of how you've successfully bridged technical and business teams to drive meaningful outcomes.

Last Updated: December 2025 Notice to California Residents: Please review the California Employee and Applicant Privacy Policy prior to submitting your application At Athletic Brewing Company, we're not just redefining beer; we're redefining how a modern, mission-driven business operates. As we continue to grow, we're looking for a Business Systems Manager to help us scale smarter, connect our tools and teams more seamlessly, and turn operational complexity into clarity. In this role, you'll serve as a strategic project leader and hands-on problem solver who shapes how our business runs today and drives the projects that improve how it runs tomorrow. You'll partner across departments to define opportunities, build business cases, align stakeholders, and deliver scalable systems and AI-enabled solutions that make our teams more efficient, informed, and empowered. This is a highly cross-functional role at the intersection of business operations, IT systems, data flow, and intelligent automation - ideal for someone who loves bringing clarity to ambiguity, organizing complex work into executable plans, and leading teams through change. We place a very high value on doers and offer above-industry pay and a comprehensive benefits package. As a merit-based organization, Athletic Brewing offers expansive opportunities for career advancement, skills-building, and accumulating new and exciting responsibilities for high achievers. Job Responsibilities: Lead Cross-Functional Systems & Process Projects Own end-to-end delivery of business systems and process improvement initiatives, from discovery through launch and adoption. Manage the ERP team and oversee their responses to support tickets and project assignments. Ensure quality and timely delivery with high customer satisfaction. Build project plans, timelines, milestones, and resourcing models to ensure work stays on track and aligned to priorities. Facilitate stakeholder alignment across Operations, IT, Analytics, Human Resources, Finance, Supply Chain, and Commercial teams. Drive clear decision-making by surfacing risks, tradeoffs, and dependencies early and often. Establish project governance, communication rhythms, and change-management strategies to support success at scale. Design & Improve Business Systems (as Project Outcomes) Lead evaluations of current workflows, tools, and data flows across the company to define project scopes and improvement roadmaps. Translate business needs into clear requirements, success metrics, and implementation plans. Coordinate with team leads to design tech-enabled solutions that streamline work and reduce friction. Partner with IT and Operations to prioritize and sequence systems enhancements and integrations. Promote best practices in systems design, automation, and AI integration as part of continuous improvement programs. Drive AI & Automation Initiatives Identify and evaluate AI tools and automation opportunities; translate them into funded, scoped projects. Lead cross-functional pilots and rollouts of AI-assisted workflows (e.g., reporting, data analysis, communication, task automation). Define frameworks for responsible and effective AI adoption, including stakeholder training and operational readiness. Maintain a forward-looking roadmap of AI/automation opportunities tied to measurable business value. Oversee Technical Implementation & Optimization Manage project execution for core systems (e.g., ERP, CRM, inventory, production tools), including vendor coordination and internal delivery teams. Oversee integrations to ensure seamless data flow and alignment to business requirements. Identify low/no-code automation wins and drive them through implementation and adoption. Ensure solutions are scalable, secure, and deliver against defined project success metrics. Track post-launch performance and lead optimization cycles. Enable Data-Driven Decision Making Lead projects that improve data visibility, consistency, and reliability across systems. Partner with Analytics to deliver dashboards, reporting structures, and KPI frameworks as project deliverables. Support data governance initiatives by coordinating owners, standards, and implementation plans. Other Duties, Responsibilities, and Activities Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Desired Experience/ Traits Who You Are: Demonstrated success delivering ERP, CRM, or other core platform initiatives (e.g., NetSuite), including requirements gathering and stakeholder management. Strong understanding of data structures, APIs, and system integrations. You must be able to translate between technical and business teams. Experience managing AI tools, workflow automation platforms, or low-code initiatives through pilots and scaled launches. Skilled at project planning, prioritization, risk management, and communicating progress to diverse audiences. Highly analytical and solutions-oriented. You are able to structure messy problems into clear workstreams. A collaborative, low-ego approach. You are able build trust and momentum across departments. Curiosity for emerging technology and a drive to continuously improve how teams operate and in improving skills. Strong time management skills with a proven ability to meet deadlines. Strong organizational skills, attention to detail, listening, critical thinking, verbal and written communication skills. Honest, Dependable, high integrity, team player, and passionate. Skills and Experience: Experience: 5-8 years of experience leading cross-functional projects in business systems, process improvement, operations transformation, or IT. Computer Skills: ERP: NetSuite (preferred), SAP, Oracle, Microsoft Dynamics Certificates, Licenses, registrations: Certified ScrumMaster (CSM) / Professional Scrum Master (PSM) Travel Requirements: Must be able to travel between San Diego, CA and Milford, CT per needs of the business (2-3 times annually) Education: Bachelor's degree in Business, Information Systems, Engineering, Operations, or related field preferred or equivalent experience accepted: In lieu of a degree, 4-6 years of relevant experience leading cross-functional technical projects and/or systems integrations may be substituted. Job Details: Location: Milford, CT. Starting at 5 days a week in office, with flexibility to move to 4 days a week in office outside of the probationary period. Salary: Base $110,000 - $130,000 and opportunities for performance bonuses. Benefits: Company Paid health, vision, dental, life, 401k with 5% company match, and Paid Parental Leave Community Program: In addition to Paid Time Off, all team members receive 12 paid days per year to dedicate to volunteering activities. We value internal mobility and team equity. We are an equal opportunity employer - we thrive when we champion diversity and inclusion. We are welcoming, respectful, and supportive at work and in our community. We encourage and welcome members of traditionally underrepresented communities to apply. Physical Demands: The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to conduct work in a sitting position primarily; however, the job requires walking, bending, stooping, and lifting. May sit/stand for several hours at a time. Frequent change and/or interruptions, responding to highly stressful situations requiring immediate action, independent judgment, and superior problem-solving abilities. Prolonged exposure to computer screens. Repetitive use of hands to operate computers, printers, and copiers.

Job Details Springfield, MA Hybrid Full-time $90000.00 - $108000.00 SalaryDescription Department: Administration/IT/BI Work Arrangement: Hybrid-remote Business Systems Manager Way Finders is a 2024 Top Workplaces for Nonprofit organization, named as an employer of choice because our employees said so! At Way Finders, we are passionately invested in lifting up the region's people, places, and systems. Though our team performs a wide variety of functions, we are united by our shared mission: to build and advocate for a thriving region; to improve the stability and economic mobility of families and individuals; and to develop and manage a robust range of safe, affordable housing options. Interested in joining our team of dedicated professionals? Way Finders is currently seeking a Business Systems Manager for a collaborative IT/BI role. The Business Systems Manager is responsible for the ongoing support and coordination of all business systems*. Additionally, this position will assume a project management role in leading the implementation of new systems, as well as upgrades, both major and minor, of existing business systems. This position is expected to coordinate closely with the respective functional leaders and coordinate/communicate closely with Information Technology and Business Intelligence staff that may be impacted by any initiative. *Currently ~30 systems in our organization of ~330 employees. Benefits include: 20 days of accrued paid time-off in year one | 15+ holidays annually | Health, dental, and vision insurance options FROM DAY ONE | Educational assistance | Medical Reimbursement Account | Dependent Care Account | 403(b) retirement plan with employer match | Life insurance | Short-term and long-term disability insurance | Transportation benefits | Employee Assistance Program | Annual staff picnic! Wage starts between $90,000 and $108,000 per year depending on equivalent qualifications. Interested applicants must submit a resume and cover letter; applications will be accepted until the position is filled. The candidate may work in a hybrid-remote capacity but must live within commutable distance. Regular in-office work and meetings are required. Responsibilities include: • Provide leadership with ensuring that all business systems are functioning according to expectations • Serve as the project management lead in the implementation of new or upgraded systems • Develop and maintain a data warehouse and other reporting/analytical systems • Coordinate activities with, and provide support to, the Business Intelligence team • Liaise between functional staff and business system vendors to expedite the resolution of all functional and technical issues that may be encountered • Work with user teams to optimize their workflows in utilization of business systems • Provide continuous communications to management and staff on the progress of resolving issues and questions with business systems • Proactively create clear, timely, and up-to-date support documentation • Create user support documentation and provide user training • Provide support for Salesforce-based applications • Coordinate special projects in cooperation with the Information Technology team; assist with research related to technology needs • Implement and develop documentation systems and procedures related to the department's activities and tracking requirements; ensure that documentation falls within departmental performance standards • Serve as a backup in the administration and troubleshooting of the MS365 platform Requirements include: • 7 years' equivalent experience in information technology with 5 years as a field specialist; a combination of experience plus a Bachelor's degree may be a substitute • Solid understanding of features available within the MS365 platform • Strong technical and functional understanding of databases • Good understanding of the construction and maintenance of data warehouses • Excellent project management and organizational skills; detail-oriented • Experience with troubleshooting applications and systems issues • Excellent interpersonal, customer service, and communication skills (verbal/written) with the ability to work in a high volume, multi-location, fast-paced organization • Ability to work both independently and as a member of a team, with the capacity to communicate effectively, including in group and/or presentation settings Way Finders is an Equal Opportunity Employer. This position is available to all without regard to race, color, religion, national origin, disability, age, gender or gender identity, sexual orientation, political affiliation, or veteran status. We provide reasonable accommodation for qualified individuals.