Senior business analyst jobs in Chapel Hill, NC - 819 jobs

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description Job Title: Business Analyst Job Location: Durham, NC Duration: 12+ months Description: The client requires a Curam Design Specialists to support the development and implementation of the NC FASTProject4. The Client requires the assistance of a contract resource to serve as a Curam Business Analyst for the Program to support the development and implementation of Accessing Services through Technology for child services project. This position will be responsible for managing IBM Cúram business analysis work or projects with distinct deliverables to a solution. Tasks include leading fit/gap, JAD sessions that map requirements to standard features and functions, develop functional designs, identifying and documenting business processes, issues, value levels, metrics, and capabilities; identifying approaches to satisfy business requirements by conducting detailed analysis and technical design of one or more program areas for child services, in support of implementation of a comprehensive case management solution utilizing the Cúram Business Application Suite; and utilizing knowledge of the Cúram software product to: conduct and document gap analysis, identify evidence needed to support requirements, develop business and functional requirements specifications, assist with designing the business solution, and assist with user acceptance testing. Work also involves interpreting technical concepts to both technical personnel and non-IT business users and summarize and convey technical issues and problems identified, as well as conducting industry, competitive and State analyses (strategic, financial, operational), and business case development. This individual must support required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc., perform PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks. Knowledge and experience with Cúram workflow and rules in child services modules. Qualifications Local candidates will be preferred. Additional Information Thanks and Regards, Anushka Doegar

Job Description As a Business Analyst - Customer Experience at Client, you will play a key role in bridging business needs with technical solutions. You will collaborate with clients, stakeholders, and delivery teams to define, document, and validate customer experience requirements. Your work will directly influence how enterprise clients design, deploy, and optimize their contact center and customer engagement strategies. This role emphasizes requirements analysis, process mapping, customer journey design, and data-driven insights, ensuring that every solution we deliver aligns with business objectives and drives measurable improvements in customer experience. Key Responsibilities Requirements Gathering & Analysis Engage with business stakeholders to elicit, document, and validate functional and non-functional requirements Translate high-level business needs into detailed user stories, acceptance criteria, and business process flows Perform gap analysis to identify differences between current and desired future state Collaborate with technical teams to ensure requirements are clearly understood and feasible within AWS/Amazon Connect ecosystems Customer Journey & Experience Design Map end-to-end customer journeys across voice, chat, and digital channels Identify customer pain points, inefficiencies, and opportunities for process improvement Define KPIs and success measures for customer experience projects Support the design of agent and customer workflows that balance efficiency and empathy Solution Validation & Testing Support Partner with QA and client teams during UAT to ensure solutions meet requirements and expectations Validate that deployed features align with documented business objectives and CX standards Support defect triage by clarifying requirements and business impact Data & Insights Work with analytics teams to define reporting needs for customer experience measurement Analyze customer interaction data, agent performance metrics, and contact center KPIs Support continuous improvement by tracking adoption, usage, and outcomes post-deployment Collaboration & Stakeholder Engagement Act as a liaison between business stakeholders, technical developers, and project managers Facilitate workshops, interviews, and focus groups to align stakeholders on requirements and priorities Prepare and deliver clear documentation, process diagrams, and presentations Contribute to client demonstrations and solution walkthroughs Qualifications Preferred 2-5 years of experience as a Business Analyst, preferably in CX, contact center, or SaaS environments Strong skills in requirements gathering, process mapping, and stakeholder management Familiarity with contact center platforms (Amazon Connect preferred) Experience writing user stories, acceptance criteria, and Agile delivery Analytical mindset with ability to interpret CX and operational metric Excellent communication, facilitation, and documentation skills Growth Opportunities This role provides a pathway to senior business analysis, CX strategy consulting, or product ownership. You'll gain hands-on exposure to leading CX technologies and enterprise-scale transformation projects. Career progression opportunities include: Advancing into Senior Business Analyst or CX Consultant roles Specializing in CX strategy, data-driven design, or journey architecture Transitioning into Product Owner or Engagement Manager positions Expanding expertise in AWS and AI-driven customer engagement Remote Pay Range$100,000-$110,000 USD

We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more. Job Description Short Description: Client is seeking a Business Analyst contractor for an approximately 24 month engagement for a Database project. Complete Description: ONLY local candidates that live within 60 miles of downtown Raleigh will be considered for this position! Please make sure to list where your candidate is currently located in the Question section on the Skills tab. The Business Analyst will be responsible for converting the business requirements in to functional requirements and working with the architects in the design phase of this project. This individual will be knowledgeable in all aspects of business analysis and functional requirements documentation and has a basic understanding of project management and system development life cycle as well as porting efforts from legacy applications to new solutions. The individual must have proven experience with enterprise level development projects. The Business Analyst will work closely with Project Manager in assisting with solution documentation to meet all the IT requirements. Qualifications Role responsibilities: • Analyze, define, and document functional requirements from business requirements • Document the projects and project deliverables as assigned • Work with the PMO Manager, Project Manager, Business Customer and project team • Develop and document test plans, scenarios and scripts • Analyze and estimate feasibility and compatibility with other programs and projects • Consult with users to prototype, refine, test, and debug solution to meet Change Management needs • Provide quality control for project deliverables Additional Information All your information will be kept confidential according to EEO guidelines.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Consults with Business Stakeholders, Project Sponsor's and Individual Contributors. Extensive capability analyzing and designing information systems. Technical awareness, middleware, systems integration and interfacing a bonus. Experience of the software development lifecycle and the pharma or regulated industry preferred. Analyzes requirements, authors unit tests, acceptance tests. Works in a matrix program team environment. Strong problem solving and analytical skills. Strong oral and technical writing skills with the ability to translate business requirements into functional requirements. Qualifications ITIL or PMP preferred. Additional Information For more information, Please Contact Shobha Mishra ************

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - VIRTUAL - US North Carolina Division: Solutions Job Posting Title: Business Analyst Time Type: Full Time Position Description Summary: Accumulate, analyze, forecast, and report financial, operational, supply chain, transportation, and/or technical data used in decision-making process of the clients' business. Develop, interpret, and implement technical concepts and procedures that aid planning and control. Perform analysis using various software to determine company performance. Provide technical, system, and/or process expertise and recommendations on company projects. Identify and implement projects that improve and/or automate current processes. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): * Compile, analyze and report competitor, industry and geo-political data. Prepare reports on actual or projected information that improve management decision-making and operational performance * Prepare updates to Strategic Initiatives communicating company performance against strategy * Prepare business modeling analysis * Identify system and process issues and develops recommendations that improve business practices, enhance efficiencies or strengthen regulatory and industry standard compliance. Analyze processes and identify opportunities for cost savings to client through process improvement/automation. Communicate issues and recommendations to management * Coordinate information gathering to prepare reports, analysis, and recommendations * Participate with the testing of automated systems, including development of test plans and scenarios, conducting of user testing and business process validation * Assist with departmental and company-wide project implementations, providing leadership and subject matter expertise * Ensure compliance with procedures and quality standards and implement management directives * Assist in making the field and CSG international services department work together seamlessly The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Working Environment: Assignment Complexity - Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Some U.S. or international travel may occur. Accountability - Use professional concepts and corporate policies and procedures to solve a wide range of difficult problems in imaginative and practical ways. Impact of Decisions - Moderate impact on corporate operations and fiscal health. Working Relationships - Regularly interact with peers and management concerning matters of diverse scope and discretion. Scope - Work on problems diverse in scope. Normally receive no instructions on routine work, general instructions on new assignments. May provide guidance to lower level employee. Essential Functions: Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is an intermediate level position. Solid interpersonal and analytical skills required. Bachelor's degree or equivalent strongly preferred. Generally prefer 1-4 years of related experience. Requires 5 years of export freight forwarding experience or successful completion of an accredited transportation career course of studies and 3 years of export freight forwarding experience. Intermediate to advanced computer skills. Knowledge of standard concepts, practices and procedures within transportation industry. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email

At ProMach, we're looking for people who want to shine. You'll have opportunities to take your career in the direction you want. You can be creative. Strategic. Persuasive. Influential. Mechanical marvel. Customer service authority. Meticulous. A closer. A futurist. You'll be challenged and rewarded. Improve our customers' packaging performance and efficiency every day. Help build the future of packaging automation. We're proud of that and hope you will be too. Do we have your attention? Keep reading. ProMach is excited to add a skilled Infor Syteline Implementation Business Analyst to team up with internal stakeholders for smooth IT project execution. In this role, you'll define, analyze, validate, and document business needs. We're seeking someone resourceful, detail-oriented, and genuinely curious about client businesses. Reporting to the Corporate Director of Enterprise Applications, you'll analyze requirements, offer insights, and collaborate with IT for scalable, maintainable solutions. Do you enjoy this work? * Perform business process design and requirements definition in conjunction with functional teams * Define and document requirements for process changes and development needs with necessary technical detail * Analyze and prioritize enhancement requests by identifying existing solutions and/or alternative solutions that optimally address the business needs and work with technical resources to fulfill enhancement requests * Communicate effectively with internal teams and external clients to deliver functional requirements * Act as a liaison between functional team and technical resources for enhancements * Provide functional requirements to development team and perform QA testing of requested enhancements * Manage scope and requirements throughout the project life cycle * Assist in operational roll out and user training for new functionality and tools What's in it for you? There's no monopoly on good ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career. In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits - you are eligible on your first day of employment! Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges If this sounds like you, we want to connect! * Bachelor's degree in technology, business, or related field * 5+ years of experience with Business Analysis for software systems and applications, and proven experience interpreting customers' business needs and translating them into application and operational requirements * Previous experience with Infor Syteline ERP implementations, especially in a manufacturing organization, highly desired * Strong analytical and problem-solving skills * Strong communication skills and excellent customer service orientation * Detail orientated and well organized * High degree of reliability and timely completion of tasks * Ability to travel up to 50% Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities. We have the rewards, opportunities, and the market strengths of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day. Curious about life at ProMach? Follow us on LinkedIn, Twitter, and Instagram! Pro Mach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Business Analyst needs financial, bank payment, wiring experience Business Analyst requires: Experience with problem solving and incident management Experience with payments Financial, banking institution Experience identifying and managing risk and escalations Experience with training others on new processes Business Analyst duties: Imbed business in SDLC process to following testing protocols for production Provide production testing for Wires and ACH Proof of Concept application Perform production testing for Payment Tracker Complete QA reviews on alert entries for associates and provide performance standard recommendations Investigate Customer Complaints and recommend enhancements Partnership with Technology, Operations and other Payment front line teams for production testing

Confluence Business Analyst needs 8 years experience Confluence Business Analyst requires: Onsite Confluence SharePoint Git Understands the security posture and compliance requirements of the organization General professional Financial industry Extensive knowledge of physical security principles, standards, processes and instructions, design and implementation of physical security systems particularly in large financial institution environments, and of crime, threat and incident case management systems. Confluence Business Analyst duties: Create internal standards, processes, training materials. Providing technical writing and editing. Document requirements for a case management system, identify systems that meet those criteria, lead the onboarding, migrate legacy data into new system. Analyze, review, and research current business practices and industry principles to create internal standards, processes, training materials, and similar documentation. Duties include coordinating and collaborating with internal and external organizations and subject matter experts, analyzing information required for developing and updating physical security-related standards and processes, providing technical writing and editing services. Identify and document the requirements for a case and incident management system to meet internal needs, lead the process to identify systems that meet those criteria, lead the onboarding and implementation of the system, and transfer of legacy case and incident data into the new system. Develop clear, concise, and accurate security documentation for a variety of audiences (technical and non-technical). This may include process documents, instructions, user manuals, configuration guides, security standards, training materials. Collaborate with security engineers, managers, and other technical specialists to gather subject matter expertise. Ensure technical accuracy and adherence to security industry standards, internal standards, best practices. Maintain and update existing security documentation. Design user-friendly documentation that is easy to understand and navigate.

Job Description We are seeking a Business Analyst - Enterprise Systems & AI Adoption to join our team. This role will bridge business operations, technology, and data, ensuring that enterprise systems are optimized, processes are improved, and AI tools are effectively integrated and adopted across the organization. The ideal candidate is equal parts system configurator, process improvement specialist, data analyst, and AI adoption champion. Responsibilities Enterprise Systems Management Configure, maintain, and support enterprise systems (ERP, CRM, HRIS, CMS, and related platforms). Act as a primary liaison between business users and IT for system enhancements and issue resolution. Manage user permissions, workflows, and integrations to align with business needs. Document system configurations, processes, and workflows for operational consistency. Process Improvement & Training Map current workflows, identify inefficiencies, and design optimized processes. Lead cross-functional workshops to gather requirements and translate them into system and process solutions. Develop training materials and deliver user training sessions to ensure adoption of tools and systems. Serve as a trusted advisor for change management and new system rollouts. Data Analysis & Reporting Design, build, and maintain dashboards, reports, and ad hoc queries across enterprise systems. Translate business needs into actionable insights, leveraging SQL, Power BI, or other BI tools. Perform trend analysis, data validation, and KPI reporting to inform leadership decisions. Ensure data accuracy, integrity, and alignment across multiple systems. AI Tools Adoption & Optimization Evaluate and stay current with emerging AI tools (digital assistants, automation platforms, analytics copilots, etc.). Drive adoption strategies by aligning AI capabilities with business goals. Partner with business leaders to identify opportunities for automation, predictive analytics, and AI-driven insights. Create frameworks, playbooks, and best practices for effective AI tool usage. Measure and report on AI adoption success and ROI. Qualifications Bachelor's degree in Information Systems, Business, Data Analytics, or related field. 3-6 years of experience as a Business Analyst, Systems Analyst, or similar role. Proven experience in configuring, supporting, and maintaining enterprise applications. Demonstrated ability to lead process improvement and change management initiatives. Familiarity with AI tools (e.g., copilots, automation workflows, digital assistants) and enthusiasm for maximizing adoption. Excellent communication, facilitation, and stakeholder management skills. Preferred Skills Experience in real estate, property management, or similar industries (a plus). Hands-on exposure to AI-driven platforms and enterprise automation solutions. Project management or agile methodology experience.

Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive with the help of innovative technologies. We empower our clients to respond faster and more intuitively to changing market dynamics. The business environment is complex, often under significant constraints and pressures from various sources. We have the knowledge, experience and capabilities to provide our clients the tools they require to achieve better, faster and effective transformation that make them the leaders in their industry. Our Goals Are: • To use our expertise to the benefit of our clients and partners through open communication and collaboration. • To ensure sustainable and profitable long-term growth. • To provide a return on investment to shareholders. • To promote employee development. Job Description • At least 6 months of experience in Loan Servicing, finance, or escrow • Ability to handle multiple tasks and deadlines with attention to detail • Experience working directly with users to define business rules and processes • Ability to manage multiple tasks simultaneously and meet deadlines. • Bachelors Degree is required. Additional Information All your information will be kept confidential according to EEO guidelines.

• Experience with Policy Admin Systems implementation preferably Duck Creek • Strong P & C insurance background with emphasis in Policy Administration system portfolio. • Knowledge of Systems is a big plus (Genius, Atlas, PCW etc.) • Advanced knowledge of the MS Office Suite products (including Excel, Outlook, Visio, and Word) • Bachelor's degree in Computer Science, Information System, Business Admonitory, or other related field or equivalent work experience. • 3 - 5 years in an IT Business Analyst role. • Excellent interpersonal and communication skills both verbal and written • Strong Analytical, Problem Solving and Multi-tasking skills • Strong self-motivation with excellent time management skills • Superior written and verbal communication • Experience in working with consulting partners and/or working in a outsources IT environment • Working in a team environment • Ability to travel as needed Qualifications Policy Admin, Duck Creek, Property and Casualty, SDLC, MS Office Additional Information Multiple Openings

We are currently on a hunt for a Business Analyst to join our client's team in Raleigh, NC. What you'll be doing: The purpose of this job includes business requirements analysis. Developing functional specifications. Designing and configuring SAP or other ERP and non-ERP based enhancements performing and/or leading system testing. Developing and maintaining system documentation. developing and delivering training, and providing ongoing operational support. Qualifications We would love to hear from you if : 3+ years of previous experience supporting ERP business applications. Must have strong customer service skills is required. Previous SAP or ERP experience within the consumer products industry. Bachelor's Degree in Business/IT/Computer Science or related field is required. We embrace diversity and equal opportunity in a serious way. Additional Information All your information will be kept confidential according to EEO guidelines.

Six Business Analysts required for court processes. This is a hybrid role and candidates will be required to come onsite as required. Complete Description: Preferred candidates will have knowledge of CLIENT processes in one or more subject matter areas (e.g., civil, criminalincluding law enforcement case initiations, warrants, etc., juvenile, estates); strong abilities on case management computer applications; and excellent customer service skills. Incumbents in this position may assist in configuring, implementing, training, and supporting the suite of Odyssey products, which include case management and e-filing applications provided by Tyler Technologies. Provide remote (phone) support and possibly onsite support about court processes and applications to CLIENT Branch members as they implement and use warrants, Odyssey, and other products. Configuration of the system including creating forms within the applications, including tokenization. Participating in data conversion activities between legacy systems and courts applications Testing courts application functionality Assist end-user training sessions for a variety of Judicial Branch users. Within project guidelines, research and document standard business decisions regarding the configuration of various Odyssey products. Required / Desired Skills Assist end-user training sessions for a variety of Judicial Branch users Required 1 Years Provide remote (phone) support and possibly onsite support about court processes and applications to end users Required 1 Years Configuration of the system including creating forms within the applications, including tokenization. Highly desired 1 Years Participating in data conversion activities between legacy systems and Courts applications Highly desired 1 Years Ability to test Courts application functionality Highly desired 1 Years Within project guidelines, research and document standard business decisions regarding the configuration of various Odyssey products Highly desired 1 Years

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description This position will be responsible for managing IBM Cúram business analysis work or projects with distinct deliverables to a solution. Tasks include leading fit/gap, JAD sessions that map requirements to standard features and functions, develop functional designs, identifying and documenting business processes, issues, value levers, metrics, and capabilities; identifying approaches to satisfy business requirements by conducting detailed analysis and technical design of one or more program areas, in support of implementation of a comprehensive case management solution utilizing the Cúram Business Application Suite; and utilizing knowledge of the Cúram software product to: conduct and document gap analysis, identify evidence needed to support requirements, develop business and functional requirements specifications, assist with designing the business solution, and assist with user acceptance testing. Work also involves interpreting technical concepts to both technical personnel and non-IT business users and summarize and convey technical issues and problems identified, as well as conducting industry, competitive and State analyses (strategic, financial, operational), and business case development. This individual must support required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc., perform PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks. Knowledge and experience with Cúram workflow and rules in child services modules. Qualifications Skill Required/Desired Experience designing within the Cúram software suite. Required Experience with problem identification and integration of technical skills to resolve issues. Required Ability to translate and communicate highly technical concepts to both technical personnel and non IT business users. Required Ability to develop relationships/ partnerships with customers by responding to needs by exhibiting a sense of urgency. Required Ablity to independently identify and develop solutions. Required Understand Cúram Case Management functionality and associated business processes of a Social Security organization. Required Experience in business process analysis (Use Cases and/or process flows) and mapping (Gap Analysis) techniques in Curam. Required Ability to establish and maintain effective working relationships with customers. Highly desired Ability to organize, prioritize and follow complex and detailed technical and financial procedures. Highly desired Experience in business application consulting or development. Required Curam V6 Certification Highly desired Experience leading JAD sessions Required Experience in mapping requirements to standard features and functions Required Additional Information Thanks and Regards, Karan Sharma 408-766-0000 ext. 422

About US: We are a company that provides innovative, transformative IT services and solutions. We are passionate about helping our clients achieve their goals and exceed their expectations. We strive to provide the best possible experience for our clients and employees. We are committed to continuous improvement and innovation, and we are always looking for ways to improve our services and solutions. We believe in working collaboratively with our clients and employees to achieve success. DS Technologies Inc is looking for GRC Business Analyst role for one of our premier clients. Job Title: GRC Business Analyst Location: Durham, NC (Onsite only) Position Type: Contract Only W2 Description: 7+ years as Business Analyst in GRC, IT governance, and risk management (FFIEC, ITIL, COBIT, IAM, MFA). Certifications: CISA, CRISC, CISSP. Process Design: Skilled in process diagrams and system architecture. Compliance Monitoring: Ensure adherence to frameworks, policies, and standards. Data Analysis: Validate and aggregate source data for accuracy. Reporting Tools: Experienced with Tableau, SharePoint, ServiceNow, Archer. Metrics: Develop and track baseline metrics for policy and standards.///A resilient Business Analyst with ADM skills is a non-technical domain functional consultant who has a strong understanding and working experience with the SDLC. They excel in requirement gathering, analysis, and documentation. They possess strong impact analysis and gap analysis abilities, effectively managing stakeholders and users while facilitating requirement workshops. Proficient in process and use case mapping, they analyze business cases and guide technical and vendor teams. The cornerstone of their skill set is exceptional communication and analytical skills, enabling them to articulate complex ideas clearly and persuasively, with the ability to liaise between lines of business and the development team. It is important to note that data analytics, ETL and business intelligence are not part of the job description We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Functional Business Analyst On behalf of our client, Procom Services is searching for a Functional Business Analyst for a contract opportunity in Durham, NC. Functional Business Analyst Job Details Supports multiple active projects for business requirements analysis, project documentation and support for transition into production-level delivery environments. • Collects, translates and analyses IT project business requirements into functional specifications. • Documents user needs, program functions, and steps required to develop or modify systems. • Works closely with project managers to prepare project-phase plans and implementation schedules. • Other duties may include documenting workflows and recording business analysis results. • Obtaining contracts or sign-off from customers to start the proposed project. • Explaining to external clients any problems related to software functionality and other issues throughout the development stage. • Assists in monitoring progress of project to ensure agreed deadlines are met; as well as producing weekly progress reports and submitting to clients and project managers, among others. Functional Business Analyst Mandatory Skills • Must have strong analytical and problem-solving skills, excellent written and verbal communication skills, solid organizational skills. • Strong documentation skills, technical writing skills - with fluency in IT data center environments, functions and terminology. • Strong experience in team collaboration. • Excellent understanding of business systems and infrastructure industry requirements. • Advanced knowledge in writing project requirements and project documentation from start to finish. • Ability to relay technical information clearly to staff. • Clearly understands project designs with specifications and deliverables. • 3-6 years specific experience required, prior experience working in technical environments developing requirements required. • BS in Business, Computer Science or equivalent training and experience. Functional Business Analyst Start Date ASAP Functional Business Analyst Assignment Length 6+ months Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Duration: 6-12 months (could go beyond) • Discuss with DB SMEs and document business and technology requirements • Analyse and suggest improvements • Elaborate and prepare BRD, FS, user stories etc. • Thorough in documentation using tools like MS Office, MS Visio, Power point • Good in preparing UML diagrams, flow charts, data models, architecture diagrams, wireframes • Work closely with development team to convert business requirements into implementation • Perform and signoff on functional testing • Support during UAT testing • Be a single point of contact for all functional queries • Ability to work long hours and sometime during weekends • Certification in Java and any BA certification would be nice • Good communication skills • No travelling foreseen for now Qualifications • Minimum 5 years of total experience with at least 1 year as a BA • Having previously worked on Java technology in development projects • Has BA experience in recent engagements Additional Information To get further details or to apply for this position please contact: Himanshu Prajapat ************ **********************************

This is Amrita Sharma with Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. Complete Job description: Position: Curam Business Analyst Location: Durham, NC 27709 Duration: 4 Months + Either Webcam Interview or In Person Qualifications Skill: Experience designing within the Cúram software suite. Experience with problem identification and integration of technical skills to resolve issues. Ability to translate and communicate highly technical concepts to both technical personnel and non IT business users. Ability to develop relationships/ partnerships with customers by responding to needs by exhibiting a sense of urgency. Ablity to independently identify and develop solutions. Understand Cúram Case Management functionality and associated business processes of a Social Security organization. Experience in business process analysis (Use Cases and/or process flows) and mapping (Gap Analysis) techniques in Curam. Ability to establish and maintain effective working relationships with customers. Ability to organize, prioritize and follow complex and detailed technical and financial procedures. Experience in business application consulting or development. Curam V6 Certification Experience leading JAD sessions Experience in mapping requirements to standard features and functions Additional Information All your information will be kept confidential according to EEO guidelines. Amrita Sharma Desk Phone: *************** Ext- 735 amrita@)askitc.com

: Aspida is a tech-driven, nimble insurance carrier. Backed by Ares Management Corporation, a leading global alternative asset manager, we offer simple and secure retirement solutions and annuity products with speed and precision. More than that, we're in the business of protecting dreams; those of our partners, our producers, and especially our clients. Our suite of products, available through our elegant and intuitive digital platform, focuses on secure, stable retirement solutions with attractive features and downside protection. A subsidiary of Ares Management Corporation (NYSE: ARES) acts as the dedicated investment manager, capital solutions and corporate development partner to Aspida. For more information, please visit ************** or follow them on LinkedIn. Who We Are: Sometimes, a group of people come together and create something amazing. They don't let egos get in the way. They don't settle for the status quo, and they don't complain when things get tough. Instead, they see a common vision for the future and each person makes an unspoken commitment to building that future together. That's the culture, the moxie, and the story of Aspida. Our business focuses on annuities and life insurance. At first, it might not sound flashy, but that's why we're doing things differently than everyone else in our industry. We're dedicated to developing data-driven tech solutions, providing amazing customer experiences, and applying an entrepreneurial spirit to everything we do. Our work ethic is built on three main tenets: Get $#!+ Done, Do It with Moxie, and Have Fun. If this sounds like the place for you, read on, and then apply at aspida.com/careers. What We Are Looking For: We're looking for a highly skilled, proficient problem-solver who will collaborate with business stakeholders, product owners and users to translate business requests into specifications that assist the design, development, and testing of a complex software application. This role reports to the Director of Architecture and Production Support and is required to be onsite 3 days a week at our Durham, NC headquarters. What You Will Do: The Business Systems Analyst analyzes user's requirements and high-level system architectures to develop system requirement specifications The position is responsible for collaborating with business and product teams to capture and translate requests into system specifications in the form of user stories, epics, and development tasks Participates in the software development lifecycle - working alongside software engineers to ensure the software solution meets business goals and objectives Acts as a liaison between other project and program areas to coordinate interdependencies and resolve issues Facilitating the complex process of understanding business needs and establishing an understanding of how technology solutions may meet those needs What We Provide: Salaried, DOE Long-Term Incentive Plan Full-Time Full Benefits Package Available What We Believe: At Aspida Financial Services, LLC, we are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. As such, Aspida does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items. Requirements What We Require: Bachelor's degree 3 or more years of experience as a business analyst or business systems analyst, preferably within financial services or insurance industry Excels in working across multiple stakeholder groups to translate goals and objectives into delivery strategies and system specifications Adept at creating system specification documentation to lead software design activities Strong SQL skills to query SQL databases as well as data structures and data movement Understanding of the AWS ecosystem Knowledge of and ability to manage IT work activities, processes, and progress within a system to improve organizational efficiency and effectiveness Maintains a working knowledge of new technology and business analysis standards & practices Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing Facilitate daily scrums, sprint reviews, sprint planning, backlog grooming, etc Experience with agile development methodologies and agile planning tools like Jira Experience, interest, and adaptability to working in Agile/DevOps delivery environment - must be self-directed, resilient and detail oriented Exceptional collaboration, team building, listening, written and verbal communication skills Experience creating documentation such as process flows, business requirements summaries, or user-stories Strong problem resolution, negotiation, and influencing skills