Senior business analyst jobs in Charlotte, NC - 503 jobs

Job Title: Business Analyst / Operations Analyst Employment Type: Contract We are seeking a collaborative and detail-oriented professional to work with company data across multiple business functions. The ideal candidate will be responsible for reporting key metrics, analyzing methodologies, recommending operational improvements, and supporting proposal evaluations while working closely with cross-functional teams. Key Responsibilities Track, analyze, and report business and operational data Develop and maintain cross-functional partnerships, both internally and externally Manage and monitor budgets to ensure alignment with business objectives Analyze existing methodologies and recommend process improvements Support proposal evaluations and data-driven decision-making Maintain awareness of competitive market trends and industry insights Qualifications Bachelor's degree or equivalent professional experience Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.) Strong written, verbal, and collaboration skills Ability to work effectively in a cross-functional environment Strong analytical and problem-solving skills

Title: IVR Business Analyst Contract duration: 12+ months Open for W2 Only Key Responsibilities • Good understanding about Contact Center Technology(CCT) Concepts • 7 + years of experience in technical writing of business requirements • Reviews, analyzes, and evaluates information technology systems operations. • Determines user needs and requirements and recommends ways to improve systems. • Serves as primary point of contact between users and engineering/development staff. • Identifies, documents, reports, and tracks system issues. • Collaborate with cross-functional teams to understand business needs and translate them into technical requirements. • Design and optimize CX features in voice and chat applications to enhance user experience. • Develop detailed documentation and specifications for development and implementation. • Support the testing and deployment of new features and enhancements. • Provide ongoing analytical support to ensure continuous improvement of applications. Required Qualifications • Proven experience as a Business Analyst in Contact Center domain. • Strong understanding of voice/chat applications in customer interaction environments. • Excellent analytical skills and ability to translate business requirements into technical specifications. • Experience with Agile methodologies and project management tools. • Strong communication skills, both written and verbal, with the ability to present complex information clearly. • Ability to work independently and collaboratively in a fast-paced environment. • Experience in the telecommunications industry.

Our client is seeking a Technical Business Analyst to join their team! This position is located in Charlotte, North Carolina. Determines user needs and requirements and recommends ways to improve systems by identifying optimizations for legacy IVR and modern conversational platforms Supports the process of translating business needs into formal technical requirement deliverables to ensure alignment between business goals and technical execution Serves as the primary point of contact between users and engineering/development staff to facilitate clear communication throughout the project lifecycle Design complex customer flows, dialog tasks, and utterance mappings to define how the conversational engine processes user intent Create wireframes, BPMN diagrams, and clickable prototypes to validate customer experience logic and prompt engineering before development begins Partner with engineering teams to deploy intent recognition and agentic AI solutions, ensuring technical specifications meet the desired user experience Manage the end-to-end SDLC for conversational AI products, transitioning legacy IVR systems into modern NLU and GenAI-powered experiences Execute advanced SQL queries and data profiling to optimize bot performance Identifies, documents, reports, and tracks system issues to maintain high performance and resolve defects post-launch Desired Skills/Experience: 10+ Years of Experience Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $60.00 and $70.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

A well-known Financial Services Company is looking for a Business Analyst with payment product experience to work a hybrid schedule in Uptown Charlotte. Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today. Contract Duration: 18+ Months with strong likelihood of conversion to full time Required Skills & Experience 5+ years business execution and product experience Strong wholesale treasury management or financial services background and experience with a focus on WIRE payment processing and systems. Hands on with the ability to independently manage/lead product-related project deliverables and meet delivery deadlines. Proactive, independent self-starter, who can work in collaboration with the product and cross functional teams and partners. Knowledge of JIRA / Confluence application for Agile development. Focus on User Story acceptance criteria refinement. Expert in creating Process Flows and Use Cases. Excellent written and oral communication skills with the ability to clearly communicate ideas to diverse business and technical audiences. Expert with MS Office software products including MS Project, Power Point, Word, Excel, Visio, SharePoint. Experience navigating heavily matrixed organizations, including multiple business lines. What You Will Be Doing Responsible for coordinating product deliverables across cross-functional project teams (Product, Technology, Operations, and other key business partners) and managing product-related activities in a project life cycle (e.g., initiation, Agile user story development, market readiness and delivery), with a strong focus on business requirements development and project management for wire payment products and services. Interact with product leads and key global business partners across a broadly dispersed team to execute objectives. Create Process Flows, Refine requirements, User Stories, and acceptance criteria. Participate as Intake coordinator, manage task lists. Prepare, execute, and maintain product project plan, coordinating with other stakeholders and partners as needed to align key project tasks dependencies. Schedule project meetings and publish minutes. Preferred Location: Pittsburgh, PA, Hybrid 3 days in Office Consider: Minneapolis/Charlotte Consult on complex initiatives with broad impact and large-scale planning for Business Execution. Review and analyze complex multi-faceted, larger scale, or longer-term Business Execution challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors. Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel.

Media One is a trusted partner in digital printing and textile industries, offering comprehensive solutions for large format printing. From paper, fabric, workflow, and color management to advanced digital printing equipment and finishing, Media One collaborates with top-tier partners to cater to diverse production needs. The company provides nationwide technical support, installation, and service to ensure excellent customer satisfaction. With four strategically located warehouses across the U.S., Media One provides efficient and timely deliveries. Learn more at: ***************************** Join the market leader in digital textile printing. Media One Digital is seeking a detail-oriented, analytical Business Analyst to support finance, sales, and operations across multiple U.S. locations. Reporting to the CFO, this role plays a critical part in driving data-based decisions through financial analysis, business performance tracking, and strategic insights. What You'll Do Analyze financial results, budgets, and forecasts across locations. Partner with accounting on month-end close, variance, and ROI analysis. Track sales trends, product mix, and margin performance by customer and site. Build and maintain dashboards, scorecards, and KPIs for leadership. Consolidate operational and financial data to support benchmarking across sites. Improve data integrity across ERP, CRM, and reporting systems. Lead ad-hoc analysis and scenario modeling for strategic initiatives. What Success Looks Like Accurate and timely reporting that enhances decision-making. Actionable insights that drive measurable improvements in KPIs. Streamlined, standardized performance tracking across all sites. What You'll Bring Bachelor's degree in Finance, Business, Economics, or related field (MBA a plus). 2-3 years' experience in business analysis, FP&A, or operations analysis-preferably in manufacturing or textiles. Advanced Excel skills; experience with Power BI or Tableau. Familiarity with ERP (NetSuite, Sage 100) and CRM (Salesforce) systems. Strong analytical, communication, and problem-solving skills. Ability to work cross-functionally in a fast-paced, multi-site environment. Why Join Us At Media One Digital we power the digital print ecosystem through smart systems, trusted products, and expert support-so our customers can scale what's next. You'll be part of a collaborative, data-driven culture where your insights shape strategic decisions across the business. Equal Opportunity Employer: We're committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other protected characteristic.

Immediate need for a talented Senior Business Performance and Metrics Consultant. This is a 10 Months contract opportunity with long-term potential and is located in Charlotte, NC Atlanta GA and Raleigh NC (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 26-00222 Pay Range: $65 - $69.45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Act as a liaison between cybersecurity metric owners, data engineers, and governance teams to ensure accurate and timely metric development. Support the documentation and validation of metric logic and data lineage. Coordinate and lead standing meetings to provide updates, manage timelines, and escalate blockers or data challenges. Review and validate data quality and completeness of metric inputs in coordination with data engineers. Support the development of root cause commentary and trend analysis for metrics that breach established thresholds. Partner with control and process owners to align metrics with applicable frameworks (e.g., NIST CSF, CIS, FFIEC). Prepare clear, concise executive-level summaries and presentations on metric performance and risk trends. Maintain oversight of multiple metrics in different stages of the build lifecycle, ensuring governance and consistency. Contribute to continuous improvement of the metrics program, including standardization, automation, and data quality enhancements. Key Requirements and Technology Experience: Key Skills; Security Data Metric, NIST, CSF,Data Governance Bachelor's degree or five years of related experience or an equivalent combination of education and experience In-depth knowledge of principles, practices, theories, and/or methodologies associated with the professional discipline (e.g., information technology, project management, finance, risk management, etc.) Understands foundational concepts of other related professional disciplines. Experience managing small projects Ability to interpret and explain complex information to a range of audiences and build consensus among different stakeholders. Ability to provide direction and mentor less experienced teammates Strong organizational skills with the ability to manage multiple priorities simultaneously. Excellent written and verbal communication skills, including experience drafting executive summaries. Proficiency in Microsoft Excel, PowerPoint, and collaboration tools (e.g., Teams, SharePoint). 5-7 years of experience in cybersecurity, risk management, technology project coordination, or data analytics. Familiarity with cybersecurity domains (e.g., vulnerability management, DLP, IAM, cloud security, incident management). Working knowledge of risk and performance metric design, including KRIs, KPIs, and operational indicators. Experience gathering and documenting business requirements and translating them into actionable data or metric logic. Basic understanding of SQL or ability to read data dictionaries and data mappings. Exposure to cyber control frameworks such as NIST CSF, ISO 27001, or CIS. Exposure to Agile or iterative project delivery methods. Our client is a leading Banking Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description The Business Analyst will serve as a critical bridge between business strategy and technology execution. This role translates strategic business objectives into actionable business requirements, gathers and synthesizes input from cross-functional partners across Marketing, Operations, Product, Sales, and Customer Experience, and ensures alignment through the full project lifecycle-from concept and design through IT development, testing, and deployment. The ideal candidate combines strong analytical and communication skills with a deep understanding of marketing processes, business requirements management, and agile delivery frameworks. This individual ensures that IT solutions effectively meet business needs, improve efficiency, and drive measurable impact. Key Responsibilities Business Analysis & Requirements Definition Partner with business leaders to understand strategic objectives and translate them into clear, measurable business requirements. Lead the end-to-end business requirements process-facilitating workshops, interviews, and documentation with Marketing, Operations, Sales, and Product teams. Develop and maintain business requirement documents (BRDs) and process flows to inform IT development. Ensure alignment between business needs and platform capabilities across multiple systems (CRM, MarTech, analytics, etc.). Identify business process gaps and recommend process improvements or automation opportunities. Collaboration with IT & Platform Teams Partner with Platform Owners and Product Managers to translate business requirements into user stories and acceptance criteria in Jira or equivalent tools. Lead backlog grooming and prioritization sessions with IT, ensuring readiness for sprints and releases. Collaborate with developers and QA testers to validate functionality against requirements and acceptance criteria. Support issue resolution, defect triage, and clarification throughout development and testing. Participate in sprint planning, daily stand-ups, and retrospectives to ensure business alignment throughout the development lifecycle. Cross-Functional Communication & Governance Serve as the primary liaison between business stakeholders and technical teams to ensure transparency, alignment, and timely decision-making. Communicate project progress, risks, and issues to business and IT stakeholders through structured updates and governance meetings. Support project governance documentation, approvals, and change management processes. Ensure traceability from strategic goals through requirements, design, and delivery. Testing & Validation Develop test scenarios and participate in User Acceptance Testing (UAT) to ensure solutions meet defined business needs. Document test results, track defects, and support resolution prior to deployment. Validate post-release outcomes and partner with business owners to confirm adoption and success metrics. Qualifications WHAT IT TAKES TO CATCH OUR EYE: 5+ years of experience as a Business Analyst or similar role within a technology-driven or marketing-focused organization Proven ability to translate complex business processes into functional and technical documentation Strong understanding of Agile/Scrum frameworks, user story creation, backlog management, and grooming Experience with tools such as Jira, Confluence, Asana, or Smartsheet Exceptional communication, facilitation, and stakeholder management skills Ability to work independently and collaboratively in a fast-paced, cross-functional environme Additional Information BONUS POINTS FOR: Familiarity with MarTech, CRM, or campaign management platforms (e.g., Salesforce). Experience with data analytics, reporting, and customer lifecycle or digital experience projects. Understanding of end-to-end marketing operations workflows and system dependencies. #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belongingare at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice Videos To Watch***************************

Make your mark in Information Technology. At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work ef Delivery Analyst, Technical, Information Technology, Delivery, Analyst, Operations

Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves. Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do. Purpose of the Job The Business Insights Analyst combines business understanding with advanced data analytical skills. They proactively extract meaningful insights from data and clearly communicate findings to drive informed, strategic business decisions. They are detail-oriented, agile, and highly focused on delivering value and data-driven actionable insights that align with the organization's overall goals. Essential Functions and Responsibilities Partners with business leaders to proactively analyze and anticipate business issues incorporating company and industry knowledge, mathematical and technological expertise, and sound analytical processes. Works independently with primary and cross-functional departments, C-Suite and the Data Analytics Manager to establish and recommend relevant department KPIs that measure the effectiveness of business decisions and strategy while tightly supporting these recommendations with data. Conducts predictive analyses and trend analyses to make recommendations for new or modified KPIs. Uses statistical tools and methods to extract, organize, interpret, forecast and present data to identify patterns and trends using the Truliant data models, outside data, and other complex data sets. Creates and deploys data models, data visualizations, and dashboards that engage a non-technical audience while adhering to the Truliant standards. Collaborates with senior leaders to develop dashboards to aid in monitoring progress to goals. Mines, processes, and analyzes internal and external data, business results, and member information; and develops a good understanding of the business problems and models, objectives, issues, and challenges by interacting and collaborating with the users and stakeholders. Serves as the data expert for assigned lines of businesses within the organization. Ensures delivered analyses meet the needs of the end user by providing data that is accurate, timely relevant, and presented in a meaningful, non-technical way. Performs ad-hoc data requests and ah-hoc analyses. Performs analyses to assess the quality and meaning of data; makes recommendations for data quality and data enrichment. Interacts regularly with C-Suite providing clear, non-technical presentations on recommendations and findings. Collaborate closely and provide necessary guidance to developers in order to implement requirements. Other Duties and Responsibilities Assists with other tasks and projects as assigned. Knowledge, Skills, and Abilities Must possess a curious, problem-solving mindset with the ability translate complex problems into manageable, practical, implementable, solutions. Must have a data-first mindset and a strong ability to generate conclusions with data to prove or disprove assumptions and theories. Must possess strong critical AND creative thinking skills to objectively analyze and evaluate problems and apply innovative perspectives and problem-solving techniques to complex data to propose well-reasoned solutions adding insights and value to the business. Must possess strategic insight - The ability to independently align data analysis with broader business objectives with evidence-based insights (trends) or quantitative insights (KPI) to identify core department's success and recommend improvements. Must have proven domain knowledge of core departments and/or the financial industry in general. Must have a consultant's mindset, a combination of technical, analytical, and interpersonal skills, to bridge the gap between business needs and technology solutions. Must have proven ability to be flexible and take initiative as required or directed by the Data Analytics Manager. Must be proficient in data visualization with utilizing tools such as Power BI, Tableau, or Oracle Analytics to clearly present insights and to tell stories with graphs, charts, and dashboards to the non-technical audience. Must be proficient in Excel, including Power Pivots and Query, data models, conditional formatting, advanced formulas and functions. Must have working knowledge of relational database concepts. Must have excellent communication skills in English, both verbal and written, to help distill complex data into clear, accessible language making it understandable across multiple departments. Must possess excellent organizational, communication, critical and logical thinking skills. Must be able to think deeply to proactively uncover issues/problems beyond the apparent question/report. Must be open to and seek feedback on analyses to uncover insights from different perspectives. Must have excellent interpersonal skills with the ability to get along with diverse personalities in a tactful, mature, flexible, and compassionate manner. Must have excellent attention to detail in recognizing anomalies and errors in data and to act on them. Must be able to set deadlines and complete all assignments with minimal supervision. Must have a technical knowledge of SQL, data models and data tools. Must have experience working within a data governance framework. Must have working Python knowledge for building basic predictive models and machine learning. Knowledge of statistical techniques, forecasting, or machine learning used for advanced analytics is a plus. Knowledge of R is a plus. Physical Requirements Occasional standing, walking, bending, and stooping required. Must be able to sit at a desk for long periods of time and use a computer. Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds. Education and Background Bachelor's Degree in Business Analytics, Data Science, Economics and Finance, Statistics, or Computer Science required. Master's Degree in Business Analytics, Data Science or Business Administration preferred. Professional Certifications such as Certified Business Analyst Professional (CBAP), Microsoft Certified Data Analyst Associate, Certified Analytics Professional (CAP), or SQL Certifications that demonstrate proficiency in SQL and querying techniques preferred. Must have 3-5 years of full-time, hands-on analyst experience. If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant! As a member of the Truliant family, you will enjoy the following full time benefits: No-cost employee Medical, dental, vision coverage Prescription benefits (including mail order) Paid holidays and Paid Time Off (PTO) 401(k) plan with contribution matching Paid community involvement volunteers hours Paid group life Insurance Teammate loan discounts Tuition reimbursement Short and long-term disability Health & Wellness program Teledoc (physician video conferencing) Onsite fitness facilities or health club reimbursement Employee Assistance Program (EAP) Medical flexible spending account Dependent care flexible spending account

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Job Summary: ü Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems ü Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements ü Works with user groups to provide training, resolve questions, assess user needs, and recommend changes ü Prepares specifications for system changes ü Recommends and initiates systems testing. Acts as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiencies ü Provides direction and guidance to less experienced staff ü 7+ years of experience in business systems analysis and/or design Additional Job Details: Candidate must work onsite at a WF location Multiple locations across the U.S. are available This position is with the Technology Operational Data Management team which is responsible for driving process and service maturity across the enterprise using a common, consistent framework and approach The team's mission is to ensure IT operations effectiveness, IT availability/continuity, and minimizing service interruptions by leveraging consistent practices, tools, methodologies, metrics, and measurements. The Technology Operational Data Management Office is responsible for the oversight, inventory and lifecycle of bank's operational data required to manage the business of technology Business Analyst gathering requirements for a data warehouse that supports all data that is needed to run the business of technology. This is not customer data but technology data- servers, equipment, age, patching, vulnerabilities. Technology asset management and terminology expertise. Responsibilities Include: ü Drive data requirements and definitions to support a large scale initiative to build an operational data store ü Research and understand key data requirements, metadata, report delivery and ETL processes for source file receipt ü Extract technical concepts/ideas and convert into business requirements documents and supporting documentation to be consumable by highly technical development teams. Desired skills and experience: ü Excellent verbal, written, and interpersonal communication skills ü Knowledge and understanding of business requirements gathering and translation to technical requirements ü Excellent analytical skills with high attention to detail and accuracy ü Ability to interact with all levels of an organization ü Strong relationship management skills ü Ability to understand logical and physical data models. Ability to assess issues, make quick decisions, implement solutions, and influence change ü 4+ years of data warehouse / operational data store experience ü Knowledge and understanding of technical leadership including large, visible, cross group projects across multiple technologies ü 3+ years of project management experience ü 4+ years of information technology experience ü Knowledge and understanding of data governance approaches: metadata, data quality, and data stewardship ü Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint, LiveMeeting and SharePoint) skills. Knowledge of data mining technique Additional Information Thanks and Regards, Happy Singh 847 258 9595 Ext:- 408 happy.singh(@)itconnectus.com

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • The team is looking for an experienced technical BA with a minimum of 7 years of project experience in technology projects to be able to gather and elicit requirements from a business team and apply technical knowledge in facilitating engineering requirements (e.g. functional, non-functional). • These positions will create/analyze/edit a high volume of documentation. • This resource is going to be expected to work independently between business partners and tech development teams. Qualifications • Must have full Office suite experience, including Visio and Project. • Strong analytical skills • Demonstrates initiative, is conscientious and provides complete follow-through on areas of responsibility • Strong team player with superior time management skills • Must have excellent communication, verbal and written to conduct presentations and deliver technical requirements. • Must have technology project background • Experience with SQL Queries preferred Additional Information To know more on this position or to schedule an interview please contact; Angela Galang ************

The ideal candidate will be a self-motivated, hands-on Business Data Analyst with experience in creating/refining business and functional requirements, data analysis, and documentation of Capital Markets middle office and back office systems and processes. The candidate will closely work with the business processes and associated data needs and provide guidance for the technical solution. Responsibilities: Document business and functional requirements, including data flow, business rules, and use cases/ stories. Must be able to run SQL and perform data analysis on complex use cases for product wise data conformance across various asset classes (including FX/SWAPS Design and review ongoing data model changes based on data requirements for consolidated risk and exposure needs Coordinate with business and Technology SMEs to drive solution development. Develop relationships across the organization to know whose input is needed Assess the impact of changes on existing business and technology processes, as well as other interfacing systems and associated data needs Guide development and QA teams to resolve questions on the requirements and the intentions and business purpose underlying them Analyze data to support or refute assumptions and answer questions for either new requirements or ongoing support purposes Work with geographically dispersed teams (US, India) Mandatory Skills Required 3+ years of experience as a Business Analyst, Data Analyst, or related role 3+ years of experience working in the capital markets domain area or an investment bank Excellent communication and presentation skills: ability to communicate in a clear and concise manner; individually or in front of a group Outstanding relationship management, communication, teamwork, and influence skills Hands-on SQL experience (Intermediate to advance) with strong understanding of a large data warehouse for a large financial services institution Familiar with the Capital Markets middle office and back office functions, processes and technology with deep understanding of various asset classes, products and end to end trade lifecycle Prior experience in enterprise data management group within Capital Markets domain and understanding of data acquisition or enterprise warehouse Project experience in Calypso technology Strong relational database and data modeling expertise Strong understanding of Business Analysis concepts, Agile methodologies and Operating models with ability to gather requirements, document BRD/FRD, and drive the BA workflow Exposure to JIRA or other ALM tools to create a productive, high quality development environment Expertise in using MS Office Tool Suite (including Outlook, Word, PowerPoint & Excel) Working experience with centralized data warehouse to support risk, exposure, surveillance and compliance business functions of an investment bank or a large financial services institution Good to Have Skills: Experience working on BASEL III or CCAR program Project experience in Big Data technologies

Description & Requirements At Maximus, we lead with purpose-helping government agencies deliver programs that improve lives. We are seeking a Lead Business Analyst to provide strategic leadership in managing requirements, guiding project teams, and ensuring operational excellence. In this role, you will serve as a trusted advisor to clients and internal stakeholders, driving solutions that meet complex business needs and exceed expectations. ***This is a fully remote position. Requires 5% travel. 100% mileage reimbursed at federal rate*** Why Join Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation. - Lead and implement the design, analysis, interpretation and evaluation of a variety of reports, internal/external resource documents and surveys. - Lead and own activities related to Business Requirement Documents process. - Analyze existing systems, programs, policies, and organizational processes and recommend enhancements and improved solutions. - Design and implement process improvements that enhance customer service and optimize business operational efficiency and quality. - Conduct statistical analyses and evaluates a wide variety of information to assess operational difficulties and develop solutions to complex problems, including escalated issues Independently develop and implement modeling and evaluation processes to determine the effectiveness of current operational activities. - Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation. - Serve as a liaison between business ops and system team for the planning, implementation and maintenance of programs and contractual changes. - Communicate status, risks, and issues to the Systems Analysis and Design Director, senior management and/or the client, as appropriate. - Monitor BA activities with the Systems Analysis and Design Director to ensure that all business analysis activities are allocated appropriately and executed as planned. - Ensure all business requirements and business processes are adequately documented. - Lead cooperative efforts among members of a project team. - Manage efficient execution of business meetings with internal project staff, client staff, and/or project vendors. - Act as advisor to project team members to resolve problems. - Provide support to operation senior staff, division managers and program managers. - Develop high quality communications suitable for clients. - Work effectively with internal and external business partners in the delivery of solutions. - Maintain extensive and comprehensive working knowledge of all assigned programs and projects. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Program Specific Requirements: - BABOK certified preferred - Write complex SQL queries preferred - Analyzing provider policy and resulting business process changes or similar experience required - At least 3+ years Medicaid provider experience / Medicaid provider enrollment experience #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 100,000.00 Maximum Salary $ 150,000.00

DPR Construction is seeking a strategic and detail-oriented Data Analyst to lead the development and management of our company-wide dashboards. This role will primarily focus on aggregating and summarizing key metrics from across the organization, with a special emphasis on dashboards that support our Enterprise Goals & Objectives and other strategic initiatives. This role will partner with our data analytics and engineering team members to identify the key metrics we want to move into our company-wide dashboards and assist in building the framework and consumption layers for ensuring our company-wide dashboards are aligned with more detailed workgroup specific dashboards. Responsibilities Strategic Partnership / Roadmap / Execution / Delivery * Develop and maintain relationships with business stakeholders across all functional groups of DPR. * Develop a deep understanding of their processes, tools, and goals, and be able to speak to how our developed KPIs speak to those goals. * Create, maintain and communicate detailed schedules for this wide-ranging KPI development. * Coordinate technical teams performing development of KPIs and communicate progress to business teams. * Create, maintain and execute quality control and practices to ensure that we deliver accurate information to end-users Visualization / Storytelling: * Work with stakeholders to understand and align on business requirements * Create and maintain dashboards and Apps, as required * Deliver actionable insights to improve business processes and drive strategic conversations * Track and monitor usage metrics to understand and measure adoption/impact of analytics * Complete Ad-Hoc Analysis as required Troubleshoot Issues / Failures: * Identify root source of data integrity issues (report, DFL, data warehouse, source system) * Troubleshoot and solution data integrity issues in visualization tool Data Modeling and ETL: * Create complex data models in visualization tool, and make transformations as needed * Query Data Warehouse using SQL to quickly analyze datasets * Clean data, as required * Identify potential new datasets to add to the Data Warehouse * Identify potential new integrations between source systems and the Data Warehouse * Work with Technical Analysts to build requirements for views in DBT and the data warehouse Documentation * Work with Data Engineering in the development and maintenance of the data catalog * Create and maintain documentation of queries, transformations, and refreshes for reports Security / Governance * Follow, implement, and enhance data security and governance guidelines * Create, maintain, and implement security for DFLs * Review requests and grant access to DFLs, Reports, and Apps, as needed * Create and maintain RLS in visualization tool, where needed * Work with business stakeholders to understand and set security requirements, with regards to build access and view access Change Management * Complete impact analysis on reports when changes are made to source systems or tables upstream * Identify, quantify, and communicate impacts to stakeholders and customers Coordination / Collaboration / Prioritization * Identify opportunities for data collaboration and integration between disciplines * Coordinate alignment, as applicable, across other T&I groups * Identify opportunities for AI/ML/Data Science efforts and work with those teams on project delivery * Work with stakeholders to prioritize requests and initiatives based on business impact and resourcing * Participate in Focus Group meetings to align support functions Training / Data Literacy * Train end-users on how to use and interpret information/insights on deployed dashboards/reports * Train end-users on how to build reports themselves * Provide "on-the-job' training to business stakeholders when needed * Work with Data Engineering and others to develop and maintain tool for Self Service Analytics * Increase data literacy of business stakeholders through targeted trainings and conversations * Identify opportunities to improve data literacy throughout DPR Data SME * Operate as the Subject Matter Expert for the business across data availability, quality, processes, and technology * Maintain understanding of our data pipeline architecture to be able to articulate why we use it and its benefits/limitations for end users * Ensure source of truth system(s) are identified and operational Qualifications * Master's degree in Business Analytics, Data Analytics, Engineering, Architecture, Construction Management or related, plus five (5) years of experience in the application of data to solve problems, or Bachelor's degree in one of the above plus seven (7) years of experience. * Proven track record of managing large-scale analytics projects spanning multiple functional groups. * Experience guiding business partners (who may have limited experience with technology and data) through the process of KPI development. * Construction Experience including knowledge of industry trends, terminology, and typical processes is strongly preferred. * Passion for the use of data and business intelligence principles and their ability to optimize business outcomes. * Proven track record of translating business pain points into data requirements and identifying and solving complex problems with data. * Analytic skills, including data mining, evaluation, analysis, and visualization. * Ability to create semantic data models and understand dependencies between source systems. * Experience in data visualization/BI tools - Power BI required - including creating and maintaining dataflows. * Experience with consuming APIs from the client side including REST and GraphQL. * Experience with SQL scripting required. * Advanced business acumen and working knowledge of typical company operations, including how business decisions are evaluated, and the ability to apply this understanding to identify opportunities for improved decision making. * Excellent organizational, leadership, interpersonal, communication (written, verbal and visual), and analytical skills are needed. * Demonstrated success in building trusted relationships with internal/external clients and customers. * A drive to do what it takes to get the job done, including taking on different roles and responsibilities and adapting to changing environments. DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world. Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek. Explore our open opportunities at ********************

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all. Who You'll Work With Slalom is seeking a Business Strategy Principal, to join our Business Strategy team in the Carolinas. Our Strategy team helps organizations of all kinds redefine what's possible, give shape to the future-and get there. We focus on high-impact projects, meeting our clients where they are to uncover business needs and deliver results. Our teams go beyond the expected to help clients move confidently through ambiguity and risk and drive more transformative outcomes. What You'll Do * Lead, develop and deliver the creation of enterprise-wide and/or business-unit-level strategies to demonstrate the what, why and how to deliver business outcomes * Direct the development of complex situation assessments for organizations in highly dynamic, ambiguous and innovative industries * Run research and assessment activities, including data-gathering, analysis, and data synthesis, to provide a digestible and compelling narrative to our customers * Provide key perspectives and thought leadership on emerging trends and their impact on industry and client opportunities and challenges * Take an active leadership role in Slalom's strategy communities * Build project and program-level roadmaps that enable long-term client success and align to Slalom-enabled work * Provide process mapping guidance for the team and support complex process mapping portfolios * Understand and lead client outcome and deal strategies to drive solution details * Develop capabilities and solutions that align to our client's "Why" What You'll Bring Experience and demonstrated leadership in key areas of Business Strategy and Process Optimization including: * 5-10 years of experience in Growth Strategy Development, M&A Diligence/Strategy, Process Mapping and Improvement, Innovation Strategy * Previous strategy consulting experience at top tier firm required * Manage large workstream independently or small teams of consultants * Lead relationships with clients on day-to-day basis * Functional knowledge in multiple areas - Operations, Finance, Supply Chain, HR, and IT * Industry knowledge in one or more of the following - Oil & Gas, Power & Utilities, Chemicals, and Healthcare / Life Sciences Experience in key areas of Strategy including: * Vision Framing and Setting * Competitive Research & Analysis * Maturity Model Assessments * Value Stream Mapping * Financial Modeling * Strategic Planning & Roadmap Development * Executive Management & Communications * Continuous Process Improvement Education MBA highly Preferred Compensation and Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. For this position the base salary pay range is $133,000 to $181,000 . In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. EEO and Accommodations Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

Job Information Technology Primary LocationUS-IA-Cedar Rapids Schedule Full-time Job is only avaialble in the above locations There may be a hiring bonus which may be used for relocation expenses There is no remote/virtual work scenario Job Title Intermediate/Senior/Lead Business Systems Analyst Responsibilities: General Provide leadership to project teams to lead external vendors on projects Provide organizational leadership to project team members Act as the technical leader for requirements, facilitating requirements and ensuring a quality on time delivery to the business customer Intermediate BA: Under minimal supervision, facilitate the business analysis process to identify business requirements for system solutions or improved processes that will increase efficiency and overall productivity. Work cohesively with developers, business units, external vendors, and other test team members. Responsible for the coordination of test planning for various types of projects. Works on project teams that are developing or modifying moderately complex information systems. Includes analysis and documentation of business and system requirement and coordinating testing. Analyzes business unit requests and understands business requirements, works with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff. Responsible for all artifacts and tasks produced in the Requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder Requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams also includes Test Plans and test cases. Senior / Lead BA: Provides leadership to project teams and external vendors and works with the business to facilitate on time delivery of projects Provide mentoring to fellow team members in all areas including vendor management, artifact management, and all related tools. Lead the business analysis and testing processes and collaborate with project teams and external vendors in the delivery of software solutions for TCM Technology Services and our trading partners. Translate stakeholder needs into system requirements. Works closely with and provides leadership to other project team members and vendors that are developing or modifying complex information systems. Maintains positive working relationships between Annuity Services, Technology Services and our Trading Partners. Facilitates the elicitation and documentation of business and functional requirements and Testing disciplines of the Rational Unified Process (RUP), including Stakeholder requests, current and future state models, Use Cases, Business Rules, User Interface requirements, Mapping documents, Supplementary Specifications and associated diagrams; also includes Test Plans and test cases. Qualifications: General Experience leading structured projects in a complex technical environment Proven ability to lead external vendors Ability to provide, receive, and act on critical feedback Proven ability to work within a structured team environment and assist with successful delivery of projects Intermediate BSA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline. Minimum of 2-4 years experience in business analysis. 2-4 years of industry experience preferred. Senior BA: Bachelor's degree or equivalent education/experience, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing). Minimum of 5 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Lead BA: Bachelor's degree, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing) or equivalent education/experience. Minimum of 8 or more years of experience in business systems analysis. 2-4 years of industry experience also preferred. Two years of experience managing technical projects in a complex environment. Additional Information All your information will be kept confidential according to EEO guidelines.

WHO WE ARE Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices - located in the fastest growing cities in the US - are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. Audit and assurance services are provided by Elliott Davis, LLC (doing business in NC and D.C. as Elliott Davis, PLLC), a licensed CPA firm. As part of the Elliott Davis team, you'll get hands-on experience working alongside some of the leading experts in the financial and consulting field, while enjoying the freedom and autonomy to manage your career and make a positive impact on the world. Our Consulting practice is fast-growing and we are eager for you to be part of this growth! The role of the Business Systems Consulting (BSC) Senior Manager is to assist clients with their business systems, including people, daily processes and technology. The BSC Senior Manager is responsible for helping clients evaluate and improve the design and function of their business systems technology stack and look beyond the programs and applications to dig deeper and uncover any disconnects and deficiencies among these three core elements. The BSC Senior Manager will then design strategies to maximize the company's current technology and identify more appropriate solutions, correct process efficiencies and place individuals where they can make the greatest possible impact within their organization. This is a leadership role for the Digital Business Systems Consulting Group. Excellent leadership, business development, and communication skills are crucial for this role. Responsibilities Meet with clients to assess current business systems (people, processes and technology) Prepare key findings and analysis reports on client systems Quickly learn ERP systems and third party applications, and be able to assist clients with system implementation and restructure projects Oversee extensive transactional flow analysis to assist in correcting errors found and complex reporting requirements setup Formulate plan and timeline for projects Manage complex ERP and restructuring implementation projects Convert records for input into new systems Consult with clients on best practices related to their business processes Review work performed by staff and provide sign off on projects Attend client and networking functions Prepare scope of work for projects, proposals and client engagement letters Business development efforts to include identifying and meeting with prospective clients, submitting proposals and building existing client relations Scheduling department workflow, client billing, and maintaining quality control Supervise staff on projects and provide performance feedback Requirements Bachelor's degree in Computer Science, Accounting, Business Management, Information Systems or related field 10-15 years relevant work experience 5+ years experience as a senior level leader Strong communication and organizational skills Business development experience Strong accounting knowledge: proficiency with financial statements, inventory processes, and general ledger accounting NetSuite and Sage Intacct ERP implementation experience (experience with multiple ERP systems a plus) NetSuite experience - Connector, SuiteScript, SuiteCloud Developmental Framework and other SuiteCloud Platform functions Ability to think “outside the box” and provide solutions to clients for various business-related tasks and analysis Experience with project management, managing an implementation team, and evaluating processes Ability to manage project budgets, change orders and timelines Experience working with manufacturing processes and inventory structure Knowledge of third party applications that work with business applications and how to research application needs Strong Excel working knowledge Preferred but not Required: Prior professional services experience Master's degree in Information Systems, Business Administration, or related field NetSuite and/or Sage Intacct certifications #LI-EG1 #LI-Hybrid WHY YOU SHOULD JOIN US We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater. That's right - all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being: • generous time away and paid firm holidays, including the week between Christmas and New Year's • flexible work schedules • 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible) • first-class health and wellness benefits, including wellness coaching and mental health counseling • one-on-one professional coaching • Leadership and career development programs • access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally NOTICE TO 3RD PARTY RECRUITERS Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals. ADA REQUIREMENTS The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements While performing the duties of this job, the employee is: • Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone • Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Cognitive/Mental Requirements While performing the duties of this job, the employee is regularly required to: • Use written and oral communication skills. • Read and interpret data, information, and documents. • Observe and interpret situations. • Work under deadlines with frequent interruptions; and • Interact with internal and external customers and others in the course of work.

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description The Cash Applications Analyst is responsible for ensuring accurate and timely application of customer payments across multiple payment channels. This role supports the integrity of financial reporting by resolving unapplied payments, identifying process improvements, and collaborating with cross-functional teams to optimize cash flow and operational efficiency. Key Responsibilities Receive, review, and process customer payments from various sources, including checks, electronic transfers, and lockbox deposits. Investigate and resolve unapplied or misapplied payments, collaborating directly with customers to clarify payment details and ensure accuracy. Reconcile complex payment discrepancies and perform root-cause analysis to improve process accuracy and minimize recurring issues. Monitor and meet established Service Level Agreement (SLA) targets for payment posting, reconciliation, and issue resolution. Partner cross-functionally with Accounting, Treasury, Billing, Collections, IT, and Customer Service teams to resolve upstream issues and enhance cash application efficiency. Conduct periodic audits and reconciliations of receivables, ensuring proper cash flow through billing and financial systems. Maintain and enhance documentation for cash application procedures, ensuring consistency, compliance, and audit readiness. Identify process improvement opportunities to enhance accuracy, timeliness, and control within the cash application function. Provide subject matter expertise on cash application processes in cross-functional projects. Act as a backup to other Cash Applications team members, as needed. Qualifications Qualifications Education & Experience 5+ years of experience in cash applications, accounts receivable, or a related financial operations role. Bachelor's degree in finance, accounting, business, or a related field preferred. Experience working with SAP-BRIM or similar financial systems. Skills & Competencies Strong analytical and problem-solving skills with attention to detail. Advanced Excel skills and proficiency in financial software systems. Strong communication and customer service skills with the ability to resolve complex payment discrepancies professionally. Ability to meet SLA deadlines while maintaining accuracy and productivity. Knowledge of financial regulations, compliance standards, and fraud prevention practices. Self-starter who adapts well to change and maintains composure under pressure. Preferred Qualifications Experience in the telecommunications industry. Demonstrated experience leading or supporting system integrations related to cash application. Physical Demands & Work Conditions Primarily office-based role requiring extensive use of computer and standard office equipment. May require flexible hours, including occasional evenings or weekends, depending on business needs. #LI-RW1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belongingare at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice

Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'. Job Description • Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of complex business problems to be solved with automated systems • Perform any necessary data mapping (metadata) and document information flows • Experience with Data Profiling and documentation thru various methods/tools • Provides technical assistance in identifying, evaluating, and developing systems and procedures that are costeffective and meet business requirements • Maintain process flow documentation asprocess changes are implemented. • Experience/familiar with Collibra or Ab Initio • Experience with Financial Services • Risk Framework Experience Leader (Best Practices, COSO etc) • Data modeling experience within creating derivation logic/transformations/formulation from various data inputs • Experience with Report Construction and Deconstruction • Perform data lineage exercises and create required documentation • Perform Quality Assurance functions across departmental teams • Experience with Data Profiling and Modeling (Derivation/Transformation logic from source data) Qualifications • Works with MS Office Suite • Excellent Communication skills • Detail-oriented • Participates in and promotes cooperative working relationships across organizations including knowledge sharing and partnership in achieving solutions • Works with user groups to assess user needs, resolve questions and recommend changes • Builds relationships and interacts professionally with a diverse group (internal or external), managers, and subject matter experts • Works both independently and as part of a team • Picks up new concepts and skills quickly Additional Details: Looking for meta data candidates but are also open to the following: - data lineage - data architecture - source to target mapping - data mapping Additional Information To get further details or to schedule an interview, contact Name: Dianne Narvaez Contact #: ************ Email: *******************************