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Senior business analyst jobs in Elkhart, IN

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  • Business Systems Analyst

    Modineer Company 4.1company rating

    Senior business analyst job in Niles, MI

    ** Reports to: Specified Head of Department FLSA Status: Non-exempt Schedule: Monday through Friday (8:00am to 4:00pm); overtime hours may be required to support business needs. SUMMARY: The ERP Analyst is responsible for supporting the core ERP requirements, implementation, and customizations at Modineer. This position will also be responsible for the analytics applications associated with the company's ERP systems. The ERP Analyst also assists the overall Information Technology team with occasional general support requests ranging from user desktop requests to custom app development. AREAS OF RESPONSIBILITY: ERP Analytics Information Systems Data Warehousing Day-to-Day IT Operations ESSENTIAL FUNCTIONS: Possess an expert level of knowledge about Modineer's ERP systems, both for cloud on on-premise environments. Support ERP system integration projects, serving as a technical leader of the integration. Serve as the company's resident ERP expert and work with business leaders and IT leadership to design solutions to organizational and operational needs. Create and deliver highly effective training material to end users of the platforms. Analyze and resolve issues with the database, user experience, or features of the ERP. Develop and deploy code-based customizations that enhance the company's ability to utilize the ERP system(s). Contribute to the extract, transform, and load processes that provide information to the company's data warehouse. Work collaboratively with EDI systems experts to deploy trading partner connections to the company's ERP JOB REQUIREMENTS: Bachelor's degree in Computer Science, Engineering, Information Systems or related field. Minimum of 2 years of experience in a Business Systems, Engineering, or IT-facing role, having specific expertise with ERP systems. Travel - PREFERRED SKILLS and ABILITIES: ERP implementation experience & project management skills Knowledge of API and integration methods for cloud-based systems Specific experience and technical expertise with Plex, Netsuite, or other manufacturing-focused ERP systems Experience with Java, C#, Groovy, or other similar high level programming languages Experience with Microsoft Azure services, specifically Synapse Analytics, SQL Data Possess a passion for process improvement Possess a general understanding of modern manufacturing processes Flexibility to positively respond to change in a fast-moving environment and fluid system architecture
    $67k-94k yearly est. Auto-Apply 60d+ ago
  • Business Systems Analyst

    Nibco Inc. 4.2company rating

    Senior business analyst job in Elkhart, IN

    NIBCO is a recognized leader in the flow control industry. Headquartered in Northern Indiana, with a manufacturing history that spans over a century, NIBCO operates manufacturing facilities across the United States, as well as Mexico and Poland. NIBCO is known by our customers for exceptional quality, commitment to on-time delivery, and outstanding product innovation. Setting us apart from our competitors is our people. If you're looking for a place where your hard work and great ideas make a difference--NIBCO is the place for you. POSITION INFO: This position is primarily responsible for working closely with the Supply Chain function to develop and implement business solutions to positively impact operational activities. Strong project management competencies and application of those competencies are required to manage diverse project implementations. The role will primarily support Manufacturing and Production Scheduling functions, including Milwaukee Valve. While proximity to New Berlin or Praire du Sac is preferred to facilitate collaboration, we are open to considering qualified candidates from remote locations within the United States. Please note that Milwaukee Valve is a government contractor and therefore requires associates to be United States citizens. RESPONSIBILITIES: * Provide day to day technical and functional support for the Manufacturing and Production Scheduling functions within NIBCO's SAP environment or other non-SAP systems. * Utilize IS project management methodologies to develop and implement technology projects. Lead diverse work teams, communicate with all levels of management and drive projects to successful conclusion. * Define, design, build and implement business solutions via SAP or other non-SAP systems through configuration and/or modification of existing business processes. * Liaison with Information Services Technical team to deliver technologically sound solutions per defined business requirements. * Promote change through strong communication, team building and leadership. * Travel required 10% EXPERIENCE: * 3 - 5 years' experience with information systems focused on Manufacturing and Production Scheduling. * Knowledge of third-party software integrations with SAP, including Computerized Maintenance Management Systems, and Manufacturing Execution Systems. * Managing support tickets in service desk software. * Experience participating on project teams, assisting in requirements gathering or building specifications, testing and documenting new processes. * Exposure to data warehousing and analytics is preferred. EDUCATION: * Bachelor's Degree in IT, Business Management or related field. TRAINING AND SKILLS: * Strong verbal and interpersonal skills. * Practical understanding of how technology solves business problems. * Exposure to project management concepts and methodology, with experience working in a project team environment. * Ability to learn and adhere to new processes and systems and provide constructive feedback on improvement opportunities. * Core understanding of supported functional area. * Experience working in a high-availability environment, providing 24x7 service. * Demonstrated service orientation. * Ability to learn and adhere to new processes and systems and provide constructive feedback on improvement opportunities PHYSICAL DEMANDS / ENVIRONMENTAL FACTORS: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. NIBCO is committed to equal opportunity employment. It is the policy of NIBCO to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Quality Products Since 1904 A recognized brand leader bringing flow control products and technologies to market, NIBCO has a history of success and innovation in the plumbing industry. Headquartered in Elkhart, Indiana, we operate multiple manufacturing plants and distribution centers strategically located throughout the United States and globally, and offer more than 36,000 SKUs, including our NIBCO family brands, Webstone, Chemtrol and Sure Seal. Today, NIBCO is a fifth-generation, family- and associate-owned business. Since 1904, we've pioneered many quality products and processes.
    $62k-76k yearly est. 27d ago
  • Business Systems Analyst

    Depatie Fluid Power Company

    Senior business analyst job in Portage, MI

    Job DescriptionDescription: The Business System Analyst performs analytical and technical work in the planning, design, and implementation of existing ERP processes; supporting our Continuous Improvement for Sales, Engineering, Operations and Supply Chain; generates business reports and metrics; trains end users in the use of software; performs general maintenance tasks; troubleshoots and resolves issues with ERP systems and peripheral equipment located throughout the organization; evaluates products for compatibility, expandability, and ease of use and support; recommends hardware and software products. Requirements: Responsibilities: Support Business System Administrator on implementation of new programs and systems. Develop analytics for management reporting with the most current methodologies/technologies. Work with cross functional teams to implement organizational improvements that streamline processes. Investigate technology that is needed to support continuous improvement. Develop trainings for employees on programs/systems that support our business goals. Identify potential organizational problem areas. Recommend training and development systems. Independently solve basic problems encountered. Handle multiple basic tasks by effectively organizing time. Effectively communicate both written and verbally. Other tasks as assigned. Qualifications: 4 Year College Non-Technical Degree in Related Discipline or Equivalent Experience Proficient in Information Technology
    $60k-84k yearly est. 28d ago
  • Jr Business Analyst

    Manpowergroup 4.7company rating

    Senior business analyst job in Bristol, IN

    **Job Title -Technical Support Specialist** Technical Support Specialist - Bristol, IN The Technical Support Specialist position is responsible for receiving, recording, and reconciling customer / end user technical questions on use and implementation of computer products, in a timely and professional manner. JOB RESPONSIBILITIES: + Answer incoming customer telephone calls in a courteous and professional manner + Assist customers/end users with questions on product installation, usage, and implementation + Respond to and investigate customer/end user inquiries, concerns, and issues via phone, fax, mail, and e-mail in a timely and courteous manner + Answer customer inquiries and provide appropriate technical and/or product-related information + Rely on instructions and pre-established guidelines to perform the functions of the job + Escalate complex inquiries + Research and resolve customer complaints + Obtain customer feedback information + Effectively communicate customer issues and concerns to all applicable internal staff members + Document all contacts, actions, and responses in helpdesk tracking system + Organize and maintain a file system; correspondence, and other records + Maintain working knowledge of products and/or services + Prepare reports and correspondence, as needed + Other tasks as assigned **What you need to be successful:** + Associate degree in information technology, computer science, or related field preferred + 2 years of related technical support experience + Excellent attendance + Positive attitude + Strong and consistent attention to detail + Self-motivated with the ability to stay on task + Team oriented + Capable of comprehensive listening (understanding the message(s) that is being communicated) + Proven customer service skills + Experience training users of all levels to be proficient using computer-based applications + Versatile, flexible, and a willingness to work within constantly changing priorities + Proficient with a variety of desktop and internet applications + Experience with cell phones, smart phones, tablets + Hands-on experience installing/reinstalling operating systems and applications. This includes network, printer, and other driver software + Must be familiar with common office automation applications (e.g., Microsoft Office, including Outlook, etc.) + Knowledge of: o Network structure, security, and function o Network printer function and the ability to troubleshoot printing problems o VoIP phone functions and the ability to troubleshoot problems o Windows operating systems + Able to: o Effectively prioritize and execute tasks in a high-pressure environment o Develop a thorough understanding of company's IST products and services + Strong: o Communication skills, verbal and written o Interpersonal skills o Organizational, problem-solving, and analytical skills Are you Interested? Share this job with friends and family and earn dollars with every successful hire. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
    $48k-65k yearly est. 51d ago
  • Business Intelligence Analyst

    Western Michigan University Portal 4.5company rating

    Senior business analyst job in Kalamazoo, MI

    Minimum Qualifications Bachelor's degree in a related field from an accredited institution, or a Bachelor's degree in a non-related field from an accredited institution combined with relevant experience. Three years' relevant experience. Strong interpersonal, written and communication skills. Database and data warehouse programming experience.
    $61k-76k yearly est. 60d+ ago
  • EDI Business Analyst

    Deegit 3.9company rating

    Senior business analyst job in Portage, MI

    Hi , This is Bhaswanth from Deegit Inc. We do have an urgent Position for EDI Lead . Please find the requirement below for your review. Below is the Job Description for your reference EDI Analyst Duration: 12 months • Provides ownership for Middleware Platforms to support integration needs of critical applications and business processes • 8+ years of experience • Technology hands-on expert in Oracle SOA Suite, EDI. • Desirable but not mandatory - B2B experience • Technical working knowledge of Web Services, Message Queues, File Transfers, Database (SQL, Stored Procedure), Remote Procedure Call, ETL, EDI Standards. • Responsible for troubleshooting and resolving issues acting as expert level support. • Ensure integrations are developed according to regulatory standards (GxP and SOX), meet schedule requirements, and satisfy requirements detailed in functional specifications. • Ensure custom code and interfaces have necessary controls built in to support client's IS standards, data privacy, and other regulatory requirements as appropriate. Qualifications Any Degree Additional Information
    $69k-89k yearly est. 22h ago
  • Small Business Insurance Marketing Analyst

    Marsh & McLennan Companies, Inc. 4.8company rating

    Senior business analyst job in South Bend, IN

    Marketing Analyst Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Marketing Analyst at Horton, a Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). What You Do Marketing Analyst * Maintain current and relevant knowledge of the insurance marketplace and act as an internal market resource and liaison. Meet with carriers to learn of new products, appetites and service enhancements. Build strong and mutually beneficial relationships with carriers and wholesalers. * Meet with the account team to evaluate account needs and select appropriate markets. Act as a consultant to the team to offer up to date market intelligence on products and services, programs, carrier appetites and guide the marketing strategy for assigned accounts. Provide creative solutions for coverage placement. * Evaluate risks and determine appropriate coverage and pricing terms to meet client needs. Discuss risks with relevant markets to gauge interest. Create specifications in appropriate systems and order submission creation within agreed upon service levels time frames. * Control and oversee the submission process. Review drafts of submissions until all corrections and updates have been addressed. Ensure that all current term policy changes occurring during the renewal cycle are captured in submissions. * Send submissions to selected markets. Follow up quotes. Answer questions and obtain additional information required by underwriters to generate quotes. Negotiate best terms and prices on behalf of clients and favorable commissions on behalf of the agency. * Obtain revised and final quotes. Compare and evaluate quotes in conjunction with the account team. Select those suitable for presentation to clients. * Order proposals within service level time frames. Provide all information necessary for the completion of the proposal. Review and order final corrections and revisions to the template. Approve final version. Give instructions for the assembly of proposals as needed, including additional inserts, exhibits, brochures, reports, etc. * Document all marketing activities in accordance with established procedures so that all account stakeholders can access status reports. * Order binders from winning markets and alert losing markets of outcome of proposal meetings in a manner that will enhance and demonstrate respect that will foster continued good market relationships. Alert internal service teams about orders to bind. Update all systems to document and finalize marketing cycle. * Perform other duties as requested, including exercising discretion and judgment in prioritizing workload. Your Education and Experience Required * Property and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding * Demonstrate commitment to continuous learning by advancing insurance knowledge via training and obtaining insurance designations * Must maintain current intel on insurance markets in general and specifically to provide a competitive advantage * Excellent negotiation and relationship management skills * At least five years of similar experience * Must have strong commercial lines technical and market knowledge. Must understand a broad range of coverage and risk alternatives. * Highly proficient with Microsoft Word and Excel * Applied Systems - Epic agency management system experience preferred * Extremely organized * A strong sense of urgency with a strong attention to detail & follow through * Must be able to work independently on a team and under pressure * Analytical-technically oriented * Strong attention to detail and follow through * The employee is responsible for adherence to the stated expectations of the E&O Plus Quality Management Program Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: * Generous time off, including personal and volunteering * Tuition reimbursement and professional development opportunities * Hybrid work * Charitable contribution match programs * Stock purchase opportunities To learn more about a career at MMA, check us out online: *************************** or flip through our recruiting brochure: ********************** Follow us on social media to meet our colleagues and see what makes us tick: * ************************************ * ********************************** * ***************************** * ******************************************************* Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. The applicable base salary range for this role is $71,800 to $133,700. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
    $71.8k-133.7k yearly 4d ago
  • Salesforce Business Analyst II, InSight Office, South Bend, IN

    1St. Source Bank 4.3company rating

    Senior business analyst job in South Bend, IN

    This role partners with the business unit to review operational processes and identify opportunities to automate and improve those processes using InSight. Responsible for aiding with the design and ongoing administration of the 1st Source's Client Management System which is powered by Salesforce and articulates requirements, serves as a change management agent across the business unit and has a specific focus on data management and governance. ESSENTIAL REQUIREMENTS * Delivers on current technology strategies and support the long-term technological road map to maximize the impact and effectiveness of Salesforce applications and solutions across multiple lines of business. * Facilitates meetings with business leadership to align on technology roadmaps to develop business needs and strategy. * Assists in opportunity sizing to provide key information to business areas to help them prioritize enhancement work. * Takes business requirements and converts them into technical requirements to be used by technology partners. * Creates Visio flow diagrams to show current and future business processes. * Assists with coordination of technology releases and cross functional teams to bring solutions to market and plan rollout to maximize customer adoption. * Leverages reporting and analyzes data to measure the effectiveness of customer experiences, and pro-actively identifies opportunities for continuous improvement. * Performs deep analysis of user behavior within the system to recognize trends in interactions to identify improvement and expansion opportunities. * Maintains broad understanding of the fundamental technologies driving the competitive landscape for similar products, and stays current on Salesforce updates. * Contributes to testing plans and execution, as well as the training, troubleshooting, and project management aspects of addressing business and operational needs. * Develops and maintains custom reports, dashboards, and processes to continuously improve data quality, process integrity, productivity and monitor usage. * Creates documentation (e.g., training, communications, release notes, user stories, test scripts, process flows) associated with Saleforce.com projects. * Coordinates and monitors data integrations and flow between various software system to ensure proper data governance and accuracy. Provides strategic and tactical recommendations for process improvements. * Regular and predictable attendance is an essential requirement of the position. * Completes all compliance training and all Salesforce (InSight Office) training as required. * Must understand all applicable laws regulations that apply to the position and comply with the requirements. NON-ESSENTIAL FUNCTIONS Performs all other duties as assigned EXPERIENCE/SKILLS * Five (5) or more years of relevant financial industry experience. Preferred to be in Consumer or Commercial Banking space. * Minimum of three (3) to five (5) years of previous experience with Salesforce Platform. * Minimum of (1) to (2) years of Marketing Cloud experience with Marketing cloud. * Minimum of (1) to (2) years of Financial Services Cloud experience with Salesforce Platform. * Analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translates them into application and operational requirements. * Ability to understand business unit and technical perspective and propose improvements or automation to streamline business and decision processes. * Requires considerable critical thinking, problem solving, and judgment skills including independent judgment, strong investigation skills and the ability to interpret information and develop problem solutions. * Exposure to creating and writing test scrips or test cases. * Great time management and interpersonal skills. * Good organizational skills, attention to detail and follow-through. * Good communication skills: written and verbal skills. EDUCATION Associates Degree required. Bachelor's Degree preferred. CERTIFICATIONS Salesforce.com Certification ADAM201 and IIBA preferred. TRAVEL REQUIREMENTS Ability to travel to all locations as well as ability to travel overnight, as needed for meetings, projects, seminars, etc. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk to hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or more up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment.
    $63k-88k yearly est. 60d+ ago
  • LIMS Data Technical Analyst

    Integrated Resources 4.5company rating

    Senior business analyst job in Kalamazoo, MI

    A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Our client is looking to hire entry level LIMS Data Technical Analyst with strong expertise with MS-Excel and Chemical laboratory skills immediately. JOB DESCRIPTION: • Complete instrument template spreadsheets from information from site source documents to allow the building of instrument master data into a site LabWare LIMS system (gLIMS). • The information to be populated will include the type of instrument and all of its components, all calibration and preventative maintenance intervals, and any analyses needed to perform these calibrations and preventative maintenance events. Qualifications CRITICAL SKILLS: • Microsoft Excel skills • Chemical laboratory skills/knowledge • Attention to detail • Ability to focus while reading and interpreting technical documents • Ability to complete tasks to meet project deadlines Additional Information INTERESTED CANDIDATES PLEASE CONTACT Sukrati Visaria AT 732-549-2030 ext. 226 OR SEND YOUR UPDATED RESUME AT sukrati@irionline .com
    $85k-111k yearly est. 60d+ ago
  • Senior Analyst, Engineering

    Whirlpool 4.6company rating

    Senior business analyst job in Saint Joseph, MI

    Corporation Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com. The team you will be a part of We currently have an opening for a Product Development Senior Analyst at our Saint Joseph, MI (Edgewater Technology Center) facility. This role in summary In this role, you will join the Cooking Surface Team which are responsible for new product development of gas systems built on freestanding ranges and cooktops. You will lead the development of new gas and electric systems from concept through release into production.. Your responsibilities will include * Translate product level requirements into subsystem/module/component design criteria * Develop and execute design & verification of Subsystem/Module/Components on schedule and at required cost, quality, and performance levels * Own engineering release of subsystem design including component and module CAD, Drawings, and BOMs. * Develop and capture knowledge required to deliver subsystem level excellence through Design Guides, FMEA, RTVM (Requirements Traceability Verification Matrix), A3's, Tolerance Stack Ups, and other documents. * Manage design tradeoffs between cost, aesthetics, performance, and other design attributes. * Align current capability of architecture/supplier/manufacturing/customer solutions to meet product attribute targets and identify solutions for projects where current capability does not align to targets. * Define a work plan and divide tasks/responsibilities between projects taking into account priorities, milestones and results to be achieved. * Demonstrate project management skills to drive projects through the design, testing, and implementation phase in a timely manner. * Coordinate prototype build plans to evaluate design concepts through physical lab testing. * Work with cross-functional team members (Engineering, Manufacturing, Procurement, Marketing, Service, etc.) * Participate in and lead Technical Design Previews for subsystem or system development as needed * Provide technical guidance, coaching, and mentorship to junior engineers, fostering their growth through hands-on problem-solving and knowledge sharing to enhance capabilities within the team and across subsystems. * Define and drive the strategic direction for subsystem modules, ensuring alignment with product and platform goals by optimizing design, cost, performance, and manufacturability. * Prepare engineering change documentation. * Travel up to 10% within the United States and International travel to the Global Design Centers. Minimum requirements * Bachelor of Engineering Degree * 3+ years of product development experience from concept to design release Preferred skills and experiences * Bachelor's' Degree in an Engineering Discipline * Gas combustion experience * Ability to analyze mechanical, electrical and thermal systems * Demonstrated project management and computer skills * Black Belt/Operational Excellence Six Sigma experience Connect with us and learn more about Whirlpool Corporation See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.
    $82k-100k yearly est. 2d ago
  • Lead Analyst

    Bluestone 4.1company rating

    Senior business analyst job in Benton Harbor, MI

    Liaising between IT and business requester and development team Facilitating process design sessions to document detailed process flows Facilitating application design and requirements gathering sessions Communicating with requesting parties regarding status of development and enhancement requests Translating functional user requirements into technical requirements Ensuring requests are documented with latest information Providing support to development and team throughout release cycle Providing timely information as required to aid training and communication Interacting with process and application owners to ensure that requirements are being satisfied Coordinating with testing team to ensure defect free releases Facilitate process design sessions to document detailed process flows Document existing and future state business processes, define and document functional requirements, and conduct information flow analysis and process modeling within and across the organization Proactively seek opportunities to improve process and task execution across the organization Facilitate process design sessions to document detailed process flows Document existing and future state business processes, define and document functional requirements Conduct information flow analysis and process modeling within and across the organization Prepare and present related material to project teams, steering committees and/or stakeholder organizations in the form of written deliverable and presentations Identify the complexity of services and requests and identify opportunities for automation Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish requests from the underlying true needs Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver artifacts as needed Stay up to date with latest technology offerings Provide Leadership that inspires others to succeed and develop Continually seek opportunities to improve SDLC process Qualifications 1+ years working experience with ServiceNow within a mid/large sized organization Must be able to demonstrate a solid technical understanding of ServiceNow the Incident Management and how it interfaces with other ITIL Processes, IT and business functions Strong documentation skills Excellent interpersonal skills Advanced communication skills including the ability to communicate with people of wide ranging business focus and levels of responsibility Ability to express views and reasons for decisions and present findings, investigations and metrics clearly Presentation Skills and ability to develop and deliver reports with clear, relevant and concise data Analytical thinking and be able to learn how to absorb and analyze large amounts of information Ability to prioritize changes to accommodate the ever changing landscape within the organization Ability to effectively manage conflict Initiative, motivation and capability to manage diverse workload effectively and accustomed to seeking solutions Demonstrated success in working with highly technical teams in identifying and creating technical solutions ITIL (IT Infrastructure Library) methodologies associated with Service Management - ITIL Foundation certification is nice to have Bachelors Degree
    $89k-116k yearly est. 22h ago
  • Oracle EBS Systems Analyst

    Johnson Electric Group 4.1company rating

    Senior business analyst job in Vandalia, MI

    Johnson Electric North America is seeking a seasoned Oracle EBS Systems Analyst to support cross-functional business operations in manufacturing and supply chain. This role focuses on optimizing business processes through system capabilities and supports ongoing development initiatives within Oracle EBS. This position is located at our Vandalia, OH facility. Responsibilities: Coordinate cross-functional system solutions across manufacturing and supply chain teams Analyze and develop business processes leveraging Oracle EBS capabilities Design, develop, and implement functional specifications and system configurations Perform data extraction and analysis using SQL and Oracle tools Collaborate with development teams to ensure effective system enhancements and support Required Qualifications: Bachelor's degree in Mechanical Engineering, Computer Engineering, Computer Information Systems, or a closely related field Minimum 5 years of professional experience as a Team Lead or in software engineering/development 5 years of hands-on experience with: Oracle EBS modules SQL and data extraction Designing and developing functional specifications Oracle EBS System Analyst (Vandalia, OH) Coordinate cross-functional solutions in manufacturing/supply chain, develop Business Process leveraging System Capability, Development. Bachelor's Mech Eng, Computer Eng, Computer Information Systems, or closely related + 5 yrs' exp as Team Lead or any related in software eng/development. 5 yrs' exp in SQL, Oracle, design functional specs, data extraction. To apply mail resume to Attn: Margaret Grant, Johnson Electric North America, 47660 Halyard Drive, Plymouth, MI 48170. Use Ref. Code JEM1. Come join our global, inclusive & diverse team Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company's most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do.
    $62k-81k yearly est. Auto-Apply 60d+ ago
  • Category Insights Sr Analyst

    Advantage Solutions 4.0company rating

    Senior business analyst job in Kalamazoo, MI

    Category Insights Senior Analyst As a Category Insights Senior Analyst, you will serve in a critical analytical and insights resource for our national clients with $20M+ in retail sales in a specific regional sales market. You will play a strategic role in delivering consumer and marketplace insights. In this position you will serve as a key business partner to the Category Analytics & Insights and sales teams in helping diagnose business problems and driving business growth. Working closely with a regional sales office, you will collaborate with internal and external clients to identify data reporting needs, conduct business data analysis, and create both ad hoc and standardized reports to facilitate actionable insights. You may provide direction to one or more Business Intelligence Analysts to assist in his/her development of analyzing and reporting information using a variety of tools, data sets (i.e. NIQ, Circana, customer, shipment, etc.), and techniques. As the Category Insights Senior Analyst, you will be regarded as the subject matter expert in consumption data for your assigned clients. You may also be involved in developing or implementing tools to enhance processes for capturing business data and maintaining data quality. Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Responsibilities Strategic Business Insights: Keep a pulse on the business, bringing the right insights and market data to measure DSMP tactical execution. Leverage key learnings to inform plan adjustments and partner with sales and Category Analytics & Insights team for in-market execution. Trade & Pricing: Contribute to the development of retail trade & promotional pricing recommendations, supporting the Sales Team with in-depth pre- and post-promotional analysis. Insights and learnings to enhance trade effectiveness and efficiency for Clients. Business Reviews & Market Assessments: Provide insights and data from a variety of sources in the development of line reviews, business reviews, and impactful customer specific selling stories to help support ADV client selling opportunities. Project Management: Prioritize and manage project schedule by monitoring progress, coordinating activities, and resolving issues. Client/Customer Partnership: Build strong, value-added relationships with clients/customers and internal stakeholders. Transform insights and implications into actionable recommendations that inform strategic direction. Qualifications Education Requirements: Bachelor's degree required; certification in Category Management a plus Experience Requirements: 3 to 5 years of CPG or retail data analytics experience Travel requirement: No regular travel expected Supervisor Responsibility Direct Reports: This position does not have formal supervisory responsibility for direct reports Indirect Reports: May provide project direction and mentoring to other teammates Required Knowledge and Skills Expert in turning multiple data sources into compelling, business-driving insights Strong syndicated data and reporting application experience (e.g., NIQ, Circana) Proficiency with data visualization tools like Power BI, Tableau, or Looker Advanced Excel skills (pivot tables, v-lookups); familiarity with database tools like Alteryx or MS Access a plus Strong communication and storytelling skills; able to simplify complex analysis for diverse audiences Environmental & Physical Requirements Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs. Additional Information Regarding Job Duties and s Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law. Not ready to apply? Connect with us for general consideration.
    $78k-108k yearly est. Auto-Apply 10d ago
  • Systems Analyst I (Patient Accounting)

    Beacon Health System 4.7company rating

    Senior business analyst job in Granger, IN

    Reports to the Application Manager. The Systems Analyst I, Patient Accounting responsibilities are the coordination of assigned computer applications for defined support areas. Participates in project planning, implementation, and support. Performs general consulting and serves as a liaison with Beacon Health System end-user departments as required. Participates in the development of solutions requiring analysis and research. Provides support of existing computer applications/systems, which includes troubleshooting, training for end-users, conducting quality assurance and maintaining computer system security. Ability to handle complex issues. Utilizes process improvement techniques. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Coordinates responsibilities and projects for defined support areas for computer applications, including project tasks, troubleshooting, documenting problems, and conveying information to the appropriate vendor(s) and/or appropriate Beacon technical staff: * Provides ongoing support to one or more application/system in accordance with established departmental policies and procedures. * Assists in performing system tests and analyzing test results. * Analyzes situations or data by reviewing identifiable factors. * Assist in preparing specifications for new systems, projects or enhancements with end-users and information system staff as necessary. * Contributes to projects by performing specific tasks as assigned. * Maintains documentation according to established departmental policies and procedures. * Follows established standards, methodologies, and procedures to ensure quality work product is produced. Serves as a liaison and facilitator with Beacon Health end-user departments who utilize software programs by recommending solutions or alternatives to meet end-user department's needs or to help end-users perform their jobs better: * Participates in business process redesign and documentation. * Identifies solutions that will meet the end-user department's needs in the most effective and efficient manner. * With guidance acts as a liaison with and advocate for the end-user department. Provides information between end-user departments and IS. * Communicates verbally (by phone and in person), in writing and visually observing keyboard and printed representations of issues and requests. * Performs troubleshooting activities to avoid potential problems. Participates in training departmental end- users in the use of Beacon's new and existing computer systems. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Follows the common vision of the work group. Accepts changes in a professional manner. * Carries out activities within the scope of own job. * Strives to produce quality results within established timelines. * Participates in training IS staff as assigned. * Establishes and maintains effective working relationships with end-user departments. * Completes other job-related duties and special projects as directed. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies, and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a bachelor's degree from an accredited college or university in Computer Science, IS, another appropriate field or equivalent experience. * A minimum of two years of progressively more responsible experience in a related support area (i.e., information systems, clinical or business) is desired. * Preference will be given to candidates with training and experience with those software and hardware products regularly used by Beacon. Knowledge & Skills * Requires the technical skills and knowledge necessary to effectively use and support various software and hardware. Also requires the skills to execute test plans. * Demonstrates the skills needed to perform systems analysis activities. * Working knowledge of standard business/clinical practices for defined support areas (such as computer, business, or clinical experience). * Requires the ability to pay close attention to details. * Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact effectively with all levels of Beacon staff and vendor representatives. * Demonstrates basic analytical and problem-solving skills necessary to identify problems and deliver solutions in a timely and efficient manner. * Demonstrates good organization skills and the ability to work independently, prioritize workload, and meet deadlines. Also requires effective decision-making skills. Working Conditions * Works in an office environment. * Must be effective in a fast-paced, quality focused, multi-priority environment requiring the ability to prioritize workload to meet deadlines. * May experience some mental/visual fatigue due to continued use of computer equipment. Physical Demands * Requires the physical ability and stamina (i.e., to sit, stand and/or walk for prolonged periods of time, lift, hold and carry objects weighing up to 30 pounds, etc.) to perform the essential functions of the position.
    $69k-89k yearly est. 30d ago
  • Business Systems Analyst

    Depatie Fluid Power Company

    Senior business analyst job in Portage, MI

    Full-time Description The Business System Analyst performs analytical and technical work in the planning, design, and implementation of existing ERP processes; supporting our Continuous Improvement for Sales, Engineering, Operations and Supply Chain; generates business reports and metrics; trains end users in the use of software; performs general maintenance tasks; troubleshoots and resolves issues with ERP systems and peripheral equipment located throughout the organization; evaluates products for compatibility, expandability, and ease of use and support; recommends hardware and software products. Requirements Responsibilities: Support Business System Administrator on implementation of new programs and systems. Develop analytics for management reporting with the most current methodologies/technologies. Work with cross functional teams to implement organizational improvements that streamline processes. Investigate technology that is needed to support continuous improvement. Develop trainings for employees on programs/systems that support our business goals. Identify potential organizational problem areas. Recommend training and development systems. Independently solve basic problems encountered. Handle multiple basic tasks by effectively organizing time. Effectively communicate both written and verbally. Other tasks as assigned. Qualifications: 4 Year College Non-Technical Degree in Related Discipline or Equivalent Experience Proficient in Information Technology
    $60k-84k yearly est. 31d ago
  • Salesforce Business Analyst II, InSight Office, South Bend, IN

    1St. Source 4.3company rating

    Senior business analyst job in South Bend, IN

    ESSENTIAL REQUIREMENTS Delivers on current technology strategies and support the long-term technological road map to maximize the impact and effectiveness of Salesforce applications and solutions across multiple lines of business. Facilitates meetings with business leadership to align on technology roadmaps to develop business needs and strategy. Assists in opportunity sizing to provide key information to business areas to help them prioritize enhancement work. Takes business requirements and converts them into technical requirements to be used by technology partners. Creates Visio flow diagrams to show current and future business processes. Assists with coordination of technology releases and cross functional teams to bring solutions to market and plan rollout to maximize customer adoption. Leverages reporting and analyzes data to measure the effectiveness of customer experiences, and pro-actively identifies opportunities for continuous improvement. Performs deep analysis of user behavior within the system to recognize trends in interactions to identify improvement and expansion opportunities. Maintains broad understanding of the fundamental technologies driving the competitive landscape for similar products, and stays current on Salesforce updates. Contributes to testing plans and execution, as well as the training, troubleshooting, and project management aspects of addressing business and operational needs. Develops and maintains custom reports, dashboards, and processes to continuously improve data quality, process integrity, productivity and monitor usage. Creates documentation (e.g., training, communications, release notes, user stories, test scripts, process flows) associated with Saleforce.com projects. Coordinates and monitors data integrations and flow between various software system to ensure proper data governance and accuracy. Provides strategic and tactical recommendations for process improvements. Regular and predictable attendance is an essential requirement of the position. Completes all compliance training and all Salesforce (InSight Office) training as required. Must understand all applicable laws regulations that apply to the position and comply with the requirements. NON-ESSENTIAL FUNCTIONS Performs all other duties as assigned EXPERIENCE/SKILLS Five (5) or more years of relevant financial industry experience. Preferred to be in Consumer or Commercial Banking space. Minimum of three (3) to five (5) years of previous experience with Salesforce Platform. Minimum of (1) to (2) years of Marketing Cloud experience with Marketing cloud. Minimum of (1) to (2) years of Financial Services Cloud experience with Salesforce Platform. Analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translates them into application and operational requirements. Ability to understand business unit and technical perspective and propose improvements or automation to streamline business and decision processes. Requires considerable critical thinking, problem solving, and judgment skills including independent judgment, strong investigation skills and the ability to interpret information and develop problem solutions. Exposure to creating and writing test scrips or test cases. Great time management and interpersonal skills. Good organizational skills, attention to detail and follow-through. Good communication skills: written and verbal skills. EDUCATION Associates Degree required. Bachelor's Degree preferred. CERTIFICATIONS Salesforce.com Certification ADAM201 and IIBA preferred. TRAVEL REQUIREMENTS Ability to travel to all locations as well as ability to travel overnight, as needed for meetings, projects, seminars, etc. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk to hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or more up to 10 pounds. EQUIPMENT MS Office PC, fax, phone and standard office equipment.
    $63k-88k yearly est. 60d+ ago
  • LIMS Data technical Analyst

    Integrated Resources 4.5company rating

    Senior business analyst job in Kalamazoo, MI

    A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Job Description Our client is looking for LIMS Data Technical Analyst- with good data entry and laboratory experience. RESPONSIBILITIES: • Performing Complete instrument template spreadsheets from information from site source documents to allow the building of instrument master data into a site LabWare LIMS system (gLIMS). • The information to be populated will include the type of instrument and all of its components, all calibration and preventative maintenance intervals, and any analyses needed to perform these calibrations and preventative maintenance events. Qualifications QUALIFICATIONS AND SKILLS NEEDED: • "Microsoft Excel skills, Chemical laboratory skills/knowledge, Attention to detail, Ability to focus while reading and interpreting technical documents • BS/BA in Science preferred. Additional Information Regards Pooja Mishra Clinical Recruiter Integrated Resources, Inc. IT Life Sciences Allied Healthcare CRO Certified MBE |GSA - Schedule 66 I GSA - Schedule 621I Tel: 732 429 1636 (W) 732-549-2030 x 214 | (F) 732-549-5549 Gold Seal JCAHO Certified ™ for Health Care Staffing “INC 5000's FASTEST GROWING, PRIVATELY HELD COMPANIES” (8th Year in a Row)
    $85k-111k yearly est. 60d+ ago
  • Lead Analyst

    Bluestone 4.1company rating

    Senior business analyst job in Benton Harbor, MI

    Liaising between IT and business requester and development team Facilitating process design sessions to document detailed process flows Facilitating application design and requirements gathering sessions Communicating with requesting parties regarding status of development and enhancement requests Translating functional user requirements into technical requirements Ensuring requests are documented with latest information Providing support to development and team throughout release cycle Providing timely information as required to aid training and communication Interacting with process and application owners to ensure that requirements are being satisfied Coordinating with testing team to ensure defect free releases Facilitate process design sessions to document detailed process flows Document existing and future state business processes, define and document functional requirements, and conduct information flow analysis and process modeling within and across the organization Proactively seek opportunities to improve process and task execution across the organization Facilitate process design sessions to document detailed process flows Document existing and future state business processes, define and document functional requirements Conduct information flow analysis and process modeling within and across the organization Prepare and present related material to project teams, steering committees and/or stakeholder organizations in the form of written deliverable and presentations Identify the complexity of services and requests and identify opportunities for automation Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish requests from the underlying true needs Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver artifacts as needed Stay up to date with latest technology offerings Provide Leadership that inspires others to succeed and develop Continually seek opportunities to improve SDLC process Qualifications 1+ years working experience with ServiceNow within a mid/large sized organization Must be able to demonstrate a solid technical understanding of ServiceNow the Incident Management and how it interfaces with other ITIL Processes, IT and business functions Strong documentation skills Excellent interpersonal skills Advanced communication skills including the ability to communicate with people of wide ranging business focus and levels of responsibility Ability to express views and reasons for decisions and present findings, investigations and metrics clearly Presentation Skills and ability to develop and deliver reports with clear, relevant and concise data Analytical thinking and be able to learn how to absorb and analyze large amounts of information Ability to prioritize changes to accommodate the ever changing landscape within the organization Ability to effectively manage conflict Initiative, motivation and capability to manage diverse workload effectively and accustomed to seeking solutions Demonstrated success in working with highly technical teams in identifying and creating technical solutions ITIL (IT Infrastructure Library) methodologies associated with Service Management - ITIL Foundation certification is nice to have Bachelors Degree
    $89k-116k yearly est. 60d+ ago
  • ERP Systems Analyst

    Modineer Company 4.1company rating

    Senior business analyst job in Niles, MI

    ** Reports to: Specified Head of Department FLSA Status: Non-exempt Schedule: Monday through Friday (8:00am to 4:00pm); overtime hours may be required to support business needs. SUMMARY: The ERP Analyst is responsible for supporting the core ERP requirements, implementation, and customizations at Modineer. This position will also be responsible for the analytics applications associated with the company's ERP systems. The ERP Analyst also assists the overall Information Technology team with occasional general support requests ranging from user desktop requests to custom app development. AREAS OF RESPONSIBILITY: ERP Analytics Information Systems Data Warehousing Day-to-Day IT Operations ESSENTIAL FUNCTIONS: Possess an expert level of knowledge about Modineer's ERP systems, both for cloud on on-premise environments. Support ERP system integration projects, serving as a technical leader of the integration. Serve as the company's resident ERP expert and work with business leaders and IT leadership to design solutions to organizational and operational needs. Create and deliver highly effective training material to end users of the platforms. Analyze and resolve issues with the database, user experience, or features of the ERP. Develop and deploy code-based customizations that enhance the company's ability to utilize the ERP system(s). Contribute to the extract, transform, and load processes that provide information to the company's data warehouse. Work collaboratively with EDI systems experts to deploy trading partner connections to the company's ERP JOB REQUIREMENTS: Bachelor's degree in Computer Science, Engineering, Information Systems or related field. Minimum of 2 years of experience in a Business Systems, Engineering, or IT-facing role, having specific expertise with ERP systems. Travel - PREFERRED SKILLS and ABILITIES: ERP implementation experience & project management skills Knowledge of API and integration methods for cloud-based systems Specific experience and technical expertise with Plex, Netsuite, or other manufacturing-focused ERP systems Experience with Java, C#, Groovy, or other similar high level programming languages Experience with Microsoft Azure services, specifically Synapse Analytics, SQL Data Possess a passion for process improvement Possess a general understanding of modern manufacturing processes Flexibility to positively respond to change in a fast-moving environment and fluid system architecture
    $63k-82k yearly est. Auto-Apply 60d+ ago
  • Systems Analyst II

    Beacon Health System 4.7company rating

    Senior business analyst job in Granger, IN

    . Preference will be given to applicants with previous Orders experience. Clinical experience in healthcare is a plus. Remote opportunities can be discussed. Reports to the Application Manager. Responsibilities are the coordination of assigned computer applications for defined support areas. This includes project planning, analysis, implementation and support. Performs general consulting and serves as a liaison with all Beacon Health System end-user departments as required. Leads development of solutions requiring analysis and research. Provides support of existing computer applications/systems, which includes troubleshooting, training for end-users, conducting quality assurance and maintaining computer system security. Ability to handle complex issues. Provides training to other Systems Analysts. Perform project management for small projects. Utilizes process improvement techniques. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Coordinates responsibilities and projects for defined support areas for computer applications, including project tasks, troubleshooting and documenting problems, and conveying information to the appropriate vendor(s) and/or appropriate Beacon technical staff: * Provides ongoing support to one or more applications/systems in accordance with established departmental policies and procedures. * Performs system tests and analyzing test results. * Analyzes moderately complex situations or data by reviewing identifiable factors. * Prepares specifications for new systems, projects or enhancement with end-users and information system staff as necessary. * Contributes to projects by determining tasks and priorities necessary to accomplish given objectives. * Develops and maintains documentation according to established departmental policies and procedures. * Follows established standards, methodologies and procedure to ensure quality work product is produced. Serves as a liaison and facilitator with Beacon Health end-user departments who utilize software programs by recommending solutions or alternatives to meet end-user department's needs or to help end-users perform their jobs better: * Actively participates in business process redesign and documentation. * Actively identifies solutions that will meet the end-user department's needs in the most effective and efficient manner. * Acts as a liaison with and advocate for the end-user department. Provides information between end-user departments and IS. * Communicates verbally (by phone and in person), in writing and visually observing keyboard and printed representations of issues and requests. * Actively performs troubleshooting activities in order to avoid potential problems. * Develops and conducts Train the Trainer programs as assigned for end-users in the use of Beacon's new or existing computer systems. Provides leadership to department and customers: * Provides coaching and mentoring to system analysts on high-complexity support and project implementation issues. Leads by example. * Undertaking special projects at the direction of an IS Manager, Director or the CIO. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Actively reinforces the common vision of the work group and openly supports changes within the organization. * Produces quality results within established timelines. Engages in activities beyond the scope of own job when asked to do so. * Participates in training, skill development and basic process improvement of IS staff. * Fields and resolves customer satisfaction issues in a courteous, responsive and helpful manner. Involves senior system analysts or management when appropriate. * Establishes and maintaining effective working relationships with end-user departments. * Completes other job-related duties and special projects as directed. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a bachelor's degree from an accredited college or university in Computer Science, IS, another appropriate field or equivalent experience. * A minimum of three to five years of combined relevant technical and clinical/business (as indicated) experience resulting in in-depth knowledge of standard IT infrastructure clinical/business practices for defined support area. * Preference will be given to candidates with training and experience with those software and hardware products regularly used by Beacon. Knowledge & Skills * Requires the technical skills and knowledge necessary to effectively use and support various software and hardware. Also requires the skills to develop and execute test plans. * Demonstrates the skills needed to perform systems analysis activities. * Working knowledge of standard business/clinical practices for defined support areas (such as computer, business or clinical experience). * Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact effectively with all levels of Beacon staff and vendor representatives. Also requires effective training skills. * Demonstrates the analytical and problem-solving skills necessary to identify problems and deliver solutions in a timely and efficient manner. * Demonstrates good organization skills and the ability to work independently, prioritize workload, and meet deadlines. Also requires effective decision-making skills. Working Conditions * Works in an office environment. * Must be effective in a fast-paced, quality focused, multi-priority environment requiring the ability to prioritize workload in order to meet deadlines. * May experience some mental/visual fatigue due to continued use of computer equipment. Physical Demands * Requires the physical ability and stamina (i.e., to sit, stand and/or walk for prolonged periods of time, lift, hold and carry objects weighing up to 30 pounds, etc.) to perform the essential functions of the position.
    $69k-89k yearly est. 2d ago

Learn more about senior business analyst jobs

How much does a senior business analyst earn in Elkhart, IN?

The average senior business analyst in Elkhart, IN earns between $62,000 and $106,000 annually. This compares to the national average senior business analyst range of $72,000 to $129,000.

Average senior business analyst salary in Elkhart, IN

$81,000
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