SAP Business Systems Analyst
Senior business analyst job in Sunnyvale, CA
Job Title: SAP Business Systems Analyst
Work Schedule: 3 days onsite
Rate: $96, Based on experience
Detailed Job description:
HANDS ON CONFGURING SAP SYSTEMS IN LOGISTICS SPACE
- Integration with 3PL using EDI (SALESFORCE/ SAP CRM Is added advantage)
- SAP SD is Plus
- SAP PO is plus
- Experience in P2P logistics , Purchase order creation and configuring, pricing, Invoicing, orders
- Senior with 10+ years of experience with at least 1 implementation experience.
- Must have both Implementation and support experience
- Must have knowledge and experience in the End-to-End process.
- Testing, writing test scripts & Documentation
Business Systems Analyst: Analyzes complex business problems to be solved with automated systems. Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost-effective manner. Configures system settings and options; plans and executes unit, integration and acceptance testing to meet business requirements. Designs details of automated systems. May provide consultation to users in the area of automated systems. May lead cross-functional linked teams to address business or systems issues. Survey Tip: May be client-focused, working in conjunction with Professional Services and Outsourcing functions. May include company-wide, web-enabled solutions.
- Strong analytical, problem-solving and conceptual skills including the ability to express complex technical concepts in business terms
- A team player with excellent verbal and written communication skills, able to communicate clearly, ability to work both independently and as part of a team
- Must have 10+ Years of SAP ECC Logistics Functional implementation and support experience
- Must have at least 1-2 Full life cycle implementations experience of SAP LE
- should have design and configuration experience in SAP OTC, LE, Intercompany STO, EDI integration with 3PL
- Detailed knowledge of systems and business processes within SAP Supply Chain and Logistics Execution
About Maxonic:
Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.
Interested in Applying?
Please apply with your most current resume. Feel free to contact Lavanya Dommeti (********************* / ************** ) for more details.
Business Systems Analyst
Senior business analyst job in Mountain View, CA
Duration: 40 hours/week, 10-12 months
Type: Project-Based Hourly W2 (benefits eligible)
Rate: $70-90/hour
Join a dynamic learning and awareness team focused on transforming how security training data is managed and delivered. This role blends data analytics, process improvement, and cross-functional collaboration to drive impactful learning and development outcomes. The ideal candidate is someone who enjoys working with data, optimizing systems, and collaborating across teams to enhance employee learning experience and ensure compliance.
Key Responsibilities
Champion Learning Analytics: Collaborate with cross-functional teams to collect, analyze, and interpret data related to security training and awareness programs. Use insights to improve learning effectiveness and engagement.
Drive Training Quality: Lead and support User Acceptance Testing (UAT) for training courses, ensuring content accuracy and technical functionality.
Monitor and Improve Compliance: Track and analyze compliance rates for mandatory training, identify anomalies, and initiate remediation through Jira tickets.
Support Audit Readiness: Generate and validate reports for audits, ensuring data integrity and alignment with compliance standards.
Optimize Learning Systems: Understand end-to-end integrations and data flows between learning platforms and business systems. Develop process maps to streamline operations.
Measure and Report Program Performance: Develop and maintain dashboards and reports that track key performance indicators (KPIs) for security learning programs-including effectiveness, completion rates, and user engagement-to provide actionable insights that drive continuous improvement.
Collaborate Across Teams: Act as a liaison between the Security Learning & Awareness team and other departments to support audits, certifications, and course deployment troubleshooting.
Requirements
5+ years of experience in Information Security, Business Systems Analysis, or a related field.
Strong proficiency in Excel, Python, and Java for data analysis and automation.
Knowledge of learning management systems (LMS) and training delivery platforms is highly desirable.
Proven ability to apply technology solutions to business challenges, especially in learning and development contexts.
Experience with business process redesign and systems integration projects.
Skilled in stakeholder engagement and cross-functional collaboration.
Familiarity with compliance frameworks such as NIST, ISO27001, SOC 2, and PCI.
Auditor experience is a plus.
Bachelor's degree in Information Technology, Computer Science, Business, or related field.
About Excelerate
Excelerate LLC is a boutique consulting firm distinguished by its hands-on, collaborative approach to solving complex business challenges. We partner closely with our clients, bringing deeply experienced consultants who work in a facilitative style to deliver practical, lasting impact.
Our work is grounded in four core values: humility, energy, integrity, and flexibility. These principles shape our culture, guide our work, and define the people who thrive here.
SAP Business Systems Analyst Quote to Revenue
Senior business analyst job in Santa Clara, CA
SAP Business Systems Analyst Quote to Revenue Duration: Contract We are seeking a skilled SAP Business Systems Analyst specializing in Quote to Revenue processes. The ideal candidate will play a critical role in analyzing, designing, and implementing SAP solutions to optimize business operations and support revenue generation. This position requires a deep understanding of SAP systems, business processes, and the ability to collaborate with cross-functional teams to deliver effective solutions.
Responsibilities:
Analyze business requirements and translate them into SAP system solutions.
Collaborate with stakeholders to design and implement Quote to Revenue processes within SAP.
Provide expertise in SAP configuration and customization to meet business needs.
Identify and resolve system issues, ensuring seamless business operations.
Work closely with cross-functional teams to ensure successful project delivery.
Document system processes, configurations, and user guides for end-users.
Stay updated on SAP advancements and recommend improvements to existing systems.
Qualifications:
Proven experience as an SAP Business Systems Analyst with a focus on Quote to Revenue processes.
Strong knowledge of SAP modules and their integration points.
Excellent problem-solving and analytical skills.
Ability to work collaboratively with cross-functional teams and stakeholders.
Strong communication and documentation skills.
Experience in a contract role is a plus.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit *****************
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
Pay any fee to be considered for, submitted to, or selected for any opportunity.
Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $80 - $85
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
Business Analyst
Senior business analyst job in San Francisco, CA
Hi
Job Title: Business Analyst
Duration: 12 months
Candidates should expect to be onsite 5 days a week, but open to flexibility post training.
What You'll Do
Analyze historical data and current trends to identify risks and opportunities by division, department, and class.
Create preseason sales, gross margin and inventory plans by division and department that support product strategies
Reconcile top down to bottom-up division/department plans
Reforecast sales and manage inventory for all basic styles and style colors to meet department financial goals
Communicate financial results to manager and cross functional team on a weekly basis and determine in season pricing actions.
Support Monthly Open to Buy Forecasting by reconciling receipts, and working through a financial forecast with action plans to support path to financial targets.
Support roll out and communication to cross functional team members of new Inventory Strategy Initiatives for Total Banana Republic Japan
Who You Are
6 years of relevant experience
Strong Excel and technical skills
Must be system savvy and a quick learner
Must demonstrate strong executive presence and ability to story tell with a growth mindset
Believe in the Power of Team; builds constructive and effective relationships with a broad and diverse group of business partners
Possess strong business acumen and strategic agility, able to handle many projects simultaneously while effectively prioritizing workload
Demonstrate strong listening, written and oral communication skills, able to present ideas and directions that rally others to action
Ability to assess relatively complex situations and analyze data to make judgments and recommend solutions
Experienced in building and maintaining item-level forecasts, identifying trends and risks to support agile business decisions
HM looking for candidates with Inventory Management, Buying, Forecasting, and Receipt Reconciliation. **Previous Gap experience ideal**
Tools
Excel
MicroStrategy
Anaplan
PETE (Gap Inc Specific Tool)
If interested, Please share below details with update resume:
Full Name:
Phone:
E-mail:
Rate:
Location:
Visa Status:
Availability:
SSN (Last 4 digit):
Date of Birth:
LinkedIn Profile:
Availability for the interview:
Availability for the project:
Business Analyst
Senior business analyst job in Santa Clara, CA
Analyzing current business processes, workflows and procedures to identify areas for improvement.
Developing and implementing optimized processes and procedures to enhance efficiency, productivity and customer satisfaction.
Collaborating with stakeholders to design and execute new Quote to Cash products aligned with organizational goals.
Monitoring and evaluating the effectiveness of implemented features, measuring key performance indicators and making necessary adjustments for continuous improvement.
Stay updated on industry trends, emerging technologies and process improvement methodologies.
Responsibilities:
Help drive the roadmap for business process automation related to subscription functions; Quote to Cash.
Gain cross functional alignment across product, sales ops, finance, legal, operations, services etc.
Plans, implements and monitors business process changes for projects
Assists in making business decisions relating to system implementation, modification,
maintenance, etc.
Analyze complex business problems relating to end-to-end processes involving CPQ, Subscription Management, Entitlement Management, ERP.
Collaborate closely with IT Architects and product management to define and implement effective and efficient solutions to help scale the business.
Assume a hands-on role in testing solutions, identifying issues, validating solution meets specification and communicate to team members.
Presents analyses, solutions and business cases to senior management
Coordinates with cross-functional team to develop business process requirements
Experience:
10+ years of experience in process analyst role, including substantial experience in Enterprise Applications (eg. eCommerce, Salesforce, ERP, Zuora etc.)
Strong knowledge in enterprise CRM, CPQ, Order to Cash, SaaS / Cloud applications, with an enthusiasm to gain and apply new knowledge.
Familiarity with process mapping and modeling techniques.
Good understanding of business processes including CPQ, eCommerce, Contract, Subscription, ERP, Entitlement and Fulfillment systems.
Strong analytical skills with the ability to collect, study and interpret complex data.
Ability to manage and perform multiple complex tasks as part of the daily work assignment.
Systems / Tools:
Google Workplace (Gmail, Sheets, Docs, Slides, calendar)
MSFT Office Application Suite
SFDC CPQ, Contracts and CRM modules
Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels.
Skills:
EAbility to manage and perform multiple complex tasks as part of the daily work assignment.
Systems / Tools:
Google Workplace (Gmail, Sheets, Docs, Slides, calendar)
MSFT Office Application Suite
SFDC CPQ, Contracts and CRM modules
Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels.
Education:
Bachelor's degree in business administration, management or a related field.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter's email id *******************************
ID: # 25-54457
SFDC Service Business Analyst
Senior business analyst job in Sunnyvale, CA
SFDC Service Business Analyst ISIJP00011555
Client: Intuitive Surgical
Duration: 1 year
Contract/possibility for conversions: No
Max W2 hrly rate: $88/hr
Referral fee: $5/hr worked by your hired candidate
Onsite/Hybrid/Remote: Hybrid in Sunnyvale, CA
Only Locals/Nonlocals can be submitted: Yes
Mode of interview: Zoom Video & In Person
No of rounds of interview: 3
Top Skills:
• Primary Function of Position
This position primary role is to work closely with the larger Customer Service / Field Service Organization Center of Excellence and with the internal IT Salesforce Architect to development and deploy new SFDC service-based solutions.
Must-Have Experience
5-8 years supporting Field Service & Customer Support business functions
5-8 years hands-on Salesforce experience with:
Field Service Management (FSM)
Case Management
Call Center / Service operations
2-3 years hands-on ServiceMax Asset360 (key requirement)
Strong experience working in a Salesforce Center of Excellence (CoE)
Salesforce Technical Skills (Hands-On)
User management, roles, profiles, permission sets
Custom objects, fields, page layouts
Validation rules, workflow rules, email templates
Process Builder, Flows
Lightning Pages
Custom Metadata Types & Custom Settings
Managed Packages & AppExchange apps
Strong documentation and configuration discipline
Integration & Platform Knowledge
Salesforce ↔ SAP integration experience (direct or via middleware)
Strong understanding of enterprise IT applications & architecture
Essential Job Duties
• Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions on Salesforce.com and related applications which support the following stakeholders: Field Service, Service Contracts, Technical Support and Customer Support.
• Engage with the existing SFDC Center of Excellence to represent projects and enhancements affects the Service Organization.
• Work with existing SFDC Architects to implement SFDC Service functionality.
• Interface on a day-to-day basis with other analysts, business users, super users and IT team members to support business operations and drive change management
• Perform configuration /system changes to meet business requirements as needed.
• Ensure proper level of testing and documentation is completed for all work.
• Lead cross-functional meetings as part of requirements gathering, driving projects or providing status updates on various projects
• Review and contribute to design document, configuration documents and functional specifications.
• Conduct unit and Integration testing and regression testing.
• Support ISI's production processes and all associated business systems functions.
• Work with ISI IT and business teams to optimize and streamline business processes and technical solutions.
• Drive change management process and ensure schedule adherence by collaborating with business, solution architects, cross functional consultants and developers
• Collaborate and provide inputs to the development team during development phase to meet the business needs.
• Conduct QA validations and lead User Acceptance Testing (UAT) tests.
• Support, assist and train the users on new modified system configurations highlighting the impact on business processes.
• Work closely with onsite team, offshore team, managers, and executives to ensure the release of high-quality solutions.
• Act as Senior BA and guide & mentor the team members in providing best solutions and do peer review and advice on areas of improvement.
Required Skills and Experience
• 5-8 years of experience in supporting Field Service and Customer Support Business Functions.
• 5-8 years of direct hands-on experience with Salesforce.com Field Service Management, Case Management and/or Call Center.
• 2-3 years of direct hands-on experience with ServiceMax Asset360.
• Possess a strong business and customer/client focus.
• Experience and knowledge of Salesforce.com and SAP integration.
• Hands-on experience with configuration of new and existing Salesforce.com features including user management, roles/profiles, Permission Sets, custom objects, new page layouts, custom fields, formula fields, validations, workflow rules, email templates, Process Builder, Flows, Lightning Pages, Custom Metadata Types, Custom Settings, Managed Packages, etc.
• Experience working with business end users, gathering requirements, and building detailed functional design specifications.
• AppExchange packages experience is preferred.
• Salesforce Certifications of Admin, AppBuilder preferred.
• Supporting users in a medical device company is desirable
• Possess a strong business and customer/client focus
• Experience with deep understanding of IT Applications and Technology
• Strong problem solving and analytical capabilities
• Excellent written and verbal communication skills
• Very strong collaboration, negotiation, and influence capability required
ServiceNow HRSD Product Analyst
Senior business analyst job in San Jose, CA
As an HRSD Product Analyst, you will play a critical role in supporting the HRSD Product Manager during run the business (RTB) activities, as well as project support. You will be able to get vast experience within various applications in ServiceNow, but primarily be working under the HRSD (Employee Workflows) scope and applications gathering, documenting, testing, and releasing core functionality for the business teams across our Employee Experience (EX) function at Adobe, such as Payroll, Equity, Benefits, HR, Global Mobility, etc.
Responsibilities:
Co-lead discovery with HR COEs (Payroll, Benefits, Leave, ER, Mobility) to map current vs target journeys, intake, and SLAs; rationalize services to a single COE each.
Co-author PRDs, epics, and user stories with acceptance criteria
Design per COE service components: catalog items/record producers, case/task templates, SLAs, notifications, Quick Messages, and workspace layouts.
Build routing models: AWA queues, skills, schedules, capacity; remove double routing; define exception/overflow logic.
Write functional specs for HRSD and HR Agent Workspace (UI Builder pages, record headers, side panels, related lists)
Partner on integrations (Workday/Payroll/Equity/Identity): field mappings, source of truth, error handling, observability
Author ATF test cases for critical paths; define Instance Scan rules; support UAT by persona and accessibility checks.
Support reporting and dashboard creation and maintenance
Support UAT and hypercare
Operate in CI/CD: update set/source control hygiene
Maintain RAID/logs
Business stakeholder management and communications for RTB and project requirements
Rationalizing business requirements and translating them into technical requirements
Requirements:
4 years of experience as a Product/Business Analysis
2 years of experience in ServiceNow HRSD
Ability to work onsite 1-2 days per week in San Jose, CA
Strong HRSD architecture knowledge and hands-on experience in HRSD configurations
Ability to write precise requirements, epics, stories, and acceptance criteria
Experience using Jira
Certifications:
ServiceNow System Admin certification (required)
HRSD Implementation certification (preferred)
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Business Intelligence Analyst - Tableau
Senior business analyst job in San Jose, CA
About the Role
We are seeking a Tableau Report Developer to join our Data & Analytics team in San Francisco. This role is critical to building and maintaining high-quality business reporting that drives decision-making across our retail brands. You will work closely with stakeholders in finance, operations, merchandising, and leadership to deliver insights that directly impact growth.
Responsibilities
● Design, develop, and maintain Tableau dashboards and reports that provide actionable insights to business teams.
● Translate business questions into effective data visualizations and reporting solutions.
● Partner with stakeholders to understand requirements, gather feedback, and refine reporting deliverables.
● Perform data analysis to validate trends, identify anomalies, and ensure accuracy of reporting.
● Work with the data engineering team to improve data pipelines and ensure reliable data availability.
● Provide ad-hoc reporting support for retail, e-commerce, and cross-functional business partners.
Requirements
● 3+ years of professional experience developing Tableau dashboards and reports.
● Strong background in data analysis and business reporting.
● Excellent ability to engage with business stakeholders-translating needs into technical solutions.
● Experience in retail or e-commerce analytics highly preferred.
● Solid SQL skills and familiarity with cloud-based data warehouses (e.g., Snowflake, Domo).
● Strong communication and collaboration skills.
Business Intelligence Program Manager
Senior business analyst job in Mountain View, CA
Job Title: QuickSight Program Manager
Duration: 8+ Months till July but project can extend
Rate Range: $125 - $135/hr on W2 DOE
HM Note: Provide a short write-up explaining your design, data joins, and refresh strategy.
Challenge:
Create a single dashboard that visualizes software quality across modules and time.
It should auto-refresh daily and highlight
Duties:
Coordinates and monitors the scheduling, pricing, and technical performance of company programs.
10+ years in building dashboards and program management
Negotiates and prepares contracts by considering the financial conditions, resources, and contractual requirements.
Develops new business and expands product line.
Ensures adherence to master plans and schedules, develops solutions to program problems, and directs work of incumbents assigned to program from various departments.
Ensures projects are completed on time and within budget.
Acts as advisor to program team regarding projects, tasks, and operations.
Prepares proposals to win new programs.
Evaluation Criteria:
Data integration - how well they connect disparate sources
Automation & refresh - use of scripts or scheduled refresh
Visualization clarity - readability and meaningful metrics
Technical hygiene - versioning, documentation, reusability
Communication - how they explain assumptions and tradeoffs
Top skills:
Program management
Great Communication
QuickSight
Data visualization tool like Tableau
Coding - Python
Exercise candidate must prepare for interview:
You are given three data sources:
JIRA defects API - provides defect counts by sprint, severity, and module
Automation dashboard API - provides automation coverage by module and build
Unit testing dashboard (CSV export) - provides pass/fail rates and coverage
Business Intelligence Analyst
Senior business analyst job in Fremont, CA
HCLTech is looking for a highly talented and self- motivated Business Intelligence Analyst to join it in advancing the technological world through innovation and creativity.
Job Title: Business Intelligence Analyst
Position Type: Full Time
Location: Onsite
Role Overview
Mandatory skills - My Sql, Python, Tableau and Simulation Tool Experience
Strong ability in translating business requirements and needs into analytic solutions, within multiple areas in IT and with various stakeholders, including key leaders and managers.
• Leverage data to understand in depth IT business processes, identify areas of opportunity for process improvement.
• Write queries, analyze, visualize, and provide analytics on data to build reporting solutions to support various company initiatives. E.g., build rich and dynamic dashboards using Tableau.
* Support project development life cycles through data modeling, reporting and analytics.
• Participate in the on-going development of the business intelligence and data warehousing functions within the wider organization.
• Create training materials to guide business users on how to use dashboards.
• Participate in the creation and support of development standards and best practices.
• Explore and recommend emerging technologies and techniques to support/enhance BI landscape components.
* Automate solutions where appropriate. Skills
* At least 4-6 years of business intelligence and data warehouse experience.
* At least 2-year experience with ANSI SQL/ Presto / Hive/ MySQL.
* At least 1 year of experience with Tableau.
* Prefer a candidate with scripting experience (Python/R/Javascript/PHP/ Perl/Ruby/etc.)
* Prefer a candidate with experience building and maintaining pipelines
* Knowledge of ETL processes and designs.
Pay and Benefits
Pay Range Minimum: $59,000 per year
Pay Range Maximum: $109,000 per year
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year
How You'll Grow
At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your
brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
IT Business Analyst, AI-Driven Support
Senior business analyst job in Santa Clara, CA
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Job Description
Your Career
As an IT Business Analyst, you will be the strategic force transforming our Customer Support operations through AI, focusing on maximizing efficiency and delivering proactive service via our core platforms.
Architect Intelligent Case Management: Deliver an AI-powered framework built on SFDC Service Cloud and Omnichannel that optimizes the entire support lifecycle, specializing in intelligent case routing and maximizing case deflection through enhanced customer self-service.
Accelerate Operational Responsiveness: Drive significant efficiency improvements and reduce feature time-to-market by embedding AI into core SFDC workflows, maximizing the value of our support technology stack.
This is an in office role in our HQ (Santa Clara, CA)
Your Impact
You will be the functional expert, translating strategic AI goals into actionable requirements and processes, primarily focused on Salesforce Service Cloud.
AI-First Support Strategy & Roadmap: Define, champion, and execute a forward-looking roadmap for IT Customer Experience (CX) products, prioritizing AI to create predictive, proactive, and personalized support experiences.
SFDC Functional Ownership & Design: Own the complete product functional lifecycle from ideation to delivery, crafting precise requirements for Salesforce Service Cloud features like case routing, case deflection, and self-service portals.
KCS, Knowledge & Self-Service Optimization: Lead functional design around Knowledge-Centered Service (KCS) adoption, integrating AI to enhance knowledge health, drive customer self-service, and improve case deflection rates.
Customer Journey Mapping & VoC Integration: Utilize advanced analytics and Voice of the Customer (VoC) data to perform customer journey mapping. Manage the feedback loop with engineering to inform design and prioritize permanent root cause fixes.
Cross-Functional AI Orchestration: Bridge business needs with R&D, IT Architecture, and engineering. Drive the successful integration of AI models (e.g., for case classification) with core systems, especially Omnichannel routing logic, to deploy intelligent solutions.
Predictive Analytics & Proactive Solutions: Leverage machine learning insights from CRM data to identify case trends, proactively prioritizing fixes, and influencing the product backlog to prevent future issues.
Define AI Success Metrics & Optimization: Establish and monitor comprehensive success criteria and functional metrics for AI features within the SFDC environment, including model performance, data quality, case deflection rate, and process ROI.
Qualifications
Your Experience
10+ years of business analysis or product management experience in IT CX, with a demonstrated focus on implementing and optimizing AI-powered solutions.
Bachelor's or Master's degree in Computer Science, Business, or a related field with a strong understanding of AI/ML concepts and their application. MBA degree is a plus.
Deep expertise in Salesforce Service Cloud and Omnichannel routing and configuration, specifically in optimizing case deflection and customer self-service channels.
Proven experience defining requirements for: AI-driven Case Management Systems (SFDC), Omnichannel Optimization, and intelligent Predictive Support Modeling.
Robust technical aptitude with a deep understanding of software development lifecycle, cloud-native architectures, and data requirements for machine learning platforms.
Exceptional communication and presentation skills, with the ability to articulate complex AI product requirements and functional designs to diverse audiences.
Proficiency in Agile/Scrum methodologies, with experience leading refinement sessions and collaborating with engineering teams.
Additional Information
The Team
Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You'll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks.
We're connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $126000- $205500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Business Analyst/Marketing Analyst
Senior business analyst job in Santa Clara, CA
Hello All,
Greetings from Rootshell Inc.
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Business Analyst/Marketing Analyst for one of our client, Please share your resume with current location & full contact info
Job Title:Business Analyst/Marketing Analyst
Location:Santa Clara, CA - Hybrid
Employment Type: Contract
Job Description:
Skills: Must Haves:
-7-10 years of experience as a Marketing Analyst -Experience working with Marketing and IT teams
-Expertise with Jira -Understanding of basic data concepts (ex. GCP, Attributes, fields)
-Experience with integration of Salesforce.com
-Familiarity with marketing systems such as Marketo, NOOK, LeanData, and Onclusive
With regards
Naveen | Talent Acquisition
Rootshell Enterprise Technologies Inc.
*********************** | ********************
Business Analyst SAP Coupa
Senior business analyst job in Mountain View, CA
K&K Global Talent Solutions Inc is an International recruiting agency that has been providing technical resources in the USA region since 1993.
This position is with one of our clients in The USA, who is actively hiring candidates to expand their teams.
Role: Techno - Functional Business Analyst Coupa
Employment type: C2C
Location: Mountain View CA
Core BA (techno-functional)
End-to-end BA ownership: requirements → process flows → FSD/ISD → dev clarifications → QA/UAT → post-go-live.
Able to turn one-line business asks into detailed acceptance criteria & use cases.
Strong SDLC exposure (story writing, grooming, traceability in Jira/Confluence).
P2P expertise (primary)
Proven Coupa P2P process knowledge (or equivalent like Ariba), multiple deployments as BA.
Approval workflows, requisition→PO→invoice flows, supplier enablement at design/requirements level (not operational CSP invites).
Techno-functional depth
Can bridge Business ↔ Engineering: understands Coupa capabilities, data flows, and constraints to guide solutioning.
Comfortable producing FSDs ( Functional Specification Document )/ISDs (Integration Specification Document), workflow diagrams, and parameter-level details needed by dev.
ERP integration literacy
ERP agnostic is fine; SAP S/4HANA preferred.
Understands how Coupa integrates with ERP for POs, GR/IR, vendor/invoice data.
Nice-to-haves
CCW (contingent workforce) understanding (not hands-on config).
Coupa certification (valued but not required).
Data/KPI orientation (dashboards, measurement of adoption/ROI).
Compliance/SOX awareness for P2P.
Out of scope / Not required
Procurement operations tasks (e.g., sending CSP invites, day-to-day supplier ops).
Deep hands-on configuration/admin as a primary function.
Use this checklist during screening calls and share the experience in Yrs
Strong Coupa P2P BA experience
Can write FSDs / ISDs / User Stories
Can design approval workflows + exception paths
Understand Coupa ↔ SAP integration at process level
Has worked with Dev + QA teams in Agile
Strong P2P business process knowledge
SAP FI/CO Functional Lead Consultant
Senior business analyst job in Emeryville, CA
Greetings from ITC Infotech!
Role - SAP FI/CO Functional Lead Consultant
We are seeking an experienced SAP FI/CO Functional Consultant to provide expert-level configuration and functional support across Finance and Controlling modules. The role involves designing and implementing end-to-end financial processes, supporting business operations, and driving continuous process improvements within SAP. Retail domain experience is most preferred.
Key Responsibilities:
Configure and customize SAP FI/CO modules (GL, AR, AP, AA, CCA, PCA) on SAP S/4 Hana environment to meet business requirements
Design, implement, and optimize financial processes within SAP.
Develop functional specifications and coordinate with technical teams for enhancements and integrations.
Create and maintain financial reporting and analysis tools in SAP.
Provide user training, documentation, and ongoing functional support.
Job Requirements:
10+ years of hands-on experience in SAP FI/CO configuration and support.
Should have completed at least one full life cycle implementation project on S/4 Hana.
Strong understanding of financial processes, accounting standards, and reporting structures.
Excellent communication and stakeholder management skills.
Retail domain experience is mandatory.
Education Qualification:
Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.
Data Governance Technology Analyst
Senior business analyst job in Mountain View, CA
12 Month Contract (Possible Extension or Contract-to-Hire)
*Must be able to work on a W-2
*Must be local to Mountain View, CA
Job Description
Were looking for a Data Governance Operations Specialist to help operationalize the company's new data governance framework.
Collaborate with Legal, Compliance, and Engineering teams to turn regulatory and company policies (like tax data handling, privacy, and data retention) into clear rules, system standards, and automated controls that can be built and monitored by technical teams.
This person will help design and document how a governance requirement becomes a working control enforced by systems.
Translate policies into enforceable rules.
Work with Legal and Compliance partners to interpret data regulations and convert them into practical, testable rules for engineers.
Define governance standards.
Partner with technical teams to design and document system standards that show how those rules should be implemented in products, data pipelines, or access systems.
Support control implementation.
Work with engineers to design and validate automated controls (controls-as-code) that check for compliance automatically
Create process documentation and templates.
Build checklists, templates, and guidelines for teams to follow when building and validating new governance rules or controls.
Track governance progress.
Maintain the central record of all active data governance rules, their related policies, and their enforcement status - showing how far each one has progressed from definition to implementation.
Measure and report compliance Help collect data and create reports that show compliance metrics (coverage, exceptions, time to remediate issues) for leadership visibility.
Skills Requirements
5+ years working in data governance, risk, compliance, or data operations.
Familiar with how data is stored, tagged, and accessed in modern cloud environments (e.g., AWS, GCP, data lakes).
Able to understand legal or compliance requirements (e.g., tax, privacy, retention) and translate them into practical steps for engineering teams.
Comfortable partnering with Legal, Risk, and technical stakeholders to reach alignment.
Skilled at writing clear, repeatable processes, standards, and decision records.
Prefer experience in a regulated or high-compliance environment (financial services, fintech, tax, or accounting).
Familiarity with access control systems, data tagging, and automation frameworks. Knowledge of privacy and data protection laws (GDPR, CCPA, IRS 7216, etc.). Experience with data cataloging or governance tools (Collibra, Alation, OneTrust).
You Will Receive The Following Benefits:
Medical & Dental Insurance
Health Savings Account (HSA)
401(k)
Paid Sick Time Leave
Pre-tax Commuter Benefit
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
Motion Recruitment provides IT Staffing Solutions (Contract, Contract-to-Hire, and Direct Hire) in major North American markets. Our unique expertise in today's highest-demand tech skill sets, paired with our deep networks and knowledge of our local technology markets, results in an exemplary track record with candidates and clients.
SAP SCM FUNCTIONAL LEAD
Senior business analyst job in Emeryville, CA
Immediate need for a talented SAP SCM FUNCTIONAL LEAD. This is a 06+months contract opportunity with long-term potential and is located in Emeryville CA (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-91874
Pay Range: $145000 - $165000/annum. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Lead, Configure and support SAP modules for Procurement, Inventory Management, Supply Chain Planning, and related areas in SAP S/4 Hana environment.
Collaborate with procurement, logistics, and supply chain teams to streamline workflows within SAP.
Develop functional specifications for customizations and enhancements.
Define and manage master data for materials, vendors, and purchasing conditions.
Conduct testing, provide user training, and troubleshoot issues in SCM-related processes.
Should be able to work with tower leaders, project owners and ensure timely progress and updates are made.
Key Requirements and Technology Experience:
Key skills; SAP SCM, s/4 HANA, MM
Minimum 10+ years of experience in SAP SCM ( PP, IM, MM), with a focus on purchasing, inventory, or related modules.
Should have completed atleast one full life cycle implementation project on S/4 Hana.
Deep understanding of supply chain processes, materials management, and procurement best practices,
Ability to analyze business requirements and translate them into SAP solutions.
Retail Domain in Mandatory
Bachelor's degree in Supply Chain Management, Business or related field and/or equivalent
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Sr. Technical Data Analyst : 25-07192
Senior business analyst job in San Francisco, CA
Primary Skills: Databricks-Expert, Python-Advanced, Data Analysis-Expert, Starburst-Advanced, SQL-Advanced Contract Type: W2 Duration: 12 Months (possible extension or conversion to full-time) Location: San Francisco, Chicago, New York, Richmond (VA), Kansas City, Cleveland, Charlotte, Dallas ()
Pay Range: $90 - $95 per hour on W2
#LP
The candidate must be a U.S. Citizen to meet the role's eligibility requirements
Job Description:
We are looking for a Sr. Technical Analyst who will play a crucial role in supporting, implementing, and managing data products in a modern data lakehouse environment. The ideal candidate will engage in technical troubleshooting, stakeholder engagement, and the delivery of scalable, secure, and efficient data solutions. This remote role requires occasional on-site visits and demands a hands-on approach, deep technical expertise in Databricks, and a strong foundation in data engineering and analytics tools.
Key Responsibilities:
Provide primary technical support to end users for software, data issues, communication failures, and processing errors.
Troubleshoot and resolve highly complex issues across integrated systems in a cloud-based data lakehouse environment.
Monitor application and production support operations, managing new releases and updates.
Collaborate with teams to develop testing strategies, document observations, and maintain comprehensive project documentation.
Recommend process improvements and coordinate information flow between business and development teams.
Must-Have Skills:
Deep expertise in Databricks and its ecosystem.
Strong skills in Pyspark and Python scripting, with a knack for performance tuning and debugging.
Proficient in data engineering practices, and familiar with analytics and query tools (e.g., Tableau, Alteryx).
Looking for a 10 to 12 plus years of experience
Training & Onboarding on Databricks for migrating user base.
Domain Experience:
Prior experience in data governance platforms and familiarity with data quality frameworks will be considered a plus.
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!
Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
GIS-Systems Analyst-part-time-NO C2C
Senior business analyst job in San Jose, CA
JSG is seeking a Information Systems Analyst for a long term contract opportunity in San Jose, CA. This role is 20-40 hours per week onsite.
The ideal candidate will bring advanced expertise in computer programming, data analysis, software development, and GIS technologies. This role offers an exciting opportunity to lead complex projects, analyze sophisticated systems, and guide staff in a dynamic environment.
Key Responsibilities:
Perform advanced analysis, design, and programming of business systems and GIS applications under direction.
To upgrade Aqua from Drupal 10 to Drupal 11
To migrate Aqua from on-premises to the cloud (OCI) to align department direction
To support and modify the Valley Water, Aqua, and other agency website content
To develop additional web pages for various business units, including TIU, EHS, HR, Emp Services, etc
To remedy accessibility items
To fix vulnerabilities and harden the websites
To fix browser layout and mobile responsive issues
To support customer requests
To recommend and access technical solutions
To provide training as needed.
Ability to:
Conduct journey-level analysis and programming for business systems and GIS applications.
Interpret complex system requirements and develop effective solutions.
Perform intricate spatial analyses with multiple attributes and virtual scenarios.
Train, organize, and review the work of staff, fostering a collaborative and productive team environment.
Training & Experience Required:
Bachelor's degree from an accredited college or university in computer science, information systems, or a related field.
Minimum of five (5) years' experience in business systems, GIS, web technologies, software development, and analysis.
Experienced full-stack Drupal developer in Drupal, WordPress, and/or other CMS
Security patching and fixes
Drupal module installation and configuration
Strong PHP, Symfony components, MySQL or MariaDB, Rest API
Drupal site building and theming
Drupal upgrades and content migration
Linux and Windows operating systems
Familiar with cloud infrastructure
Licenses & Certifications:
Possession of, or ability to obtain, a valid California driver's license.
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
Epic Wisdom Applications Analyst
Senior business analyst job in Oakland, CA
Role: Epic Wisdom Applications Analyst
Client: Delta Dental
Work Authorization: U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer will be considered.
We are seeking a skilled and experienced Application Analyst with expertise in Epic Wisdom to join our dynamic team. This Epic Applications Analyst plays a critical role in the implementation and installation of Epic applications, module upgrades, new components and modifications. This position is responsible for workflow configurations, go-live support, and on-going client support. You are also responsible for configuring application settings and validating configurations. This position is a expert role in Epic Practice Management system products. As an Application Analyst, you will collaborate with cross-functional teams, analyze business processes, and implement solutions to enhance the efficiency and effectiveness of our Epic Wisdom applications.
Qualifications:
Bachelors degree in information technology, Computer Science, or related field.
Minimum of 5+ years of experience as an Application Analyst, with a focus on Epic Wisdom.
Epic Wisdom certification REQUIRED (EPIC AMBULATORY CERT + Wisdom Project Experience with a path to certify.)
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Experience with healthcare information systems in a clinical setting is a plus.
Key Competencies
Leading, coordinating, and facilitating effective meetings
Strong communication skills
User focused design and data visualization skills
Proficiency and demonstrated experience with analytics tools
Familiarity with Epic applications
Understanding of system build, end user workflows, and patterns of use
Responsibilities:
Epic Wisdom Implementation:
Lead the end-to-end setup and implementation of the Epic Wisdom system, ensuring alignment with organizational goals and industry best practices.
Collaborate closely with project stakeholders, including clinical staff, IT professionals, and business analysts, to gather requirements and customize the system accordingly.
Familiarity with dental practices workflows particularly interaction of clinical users with scheduling and billing team, patient experiences within the organization
Configuration and Customization:
Configure Epic Wisdom modules to meet the specific needs and workflows of our healthcare organization.
Implement customizations and enhancements to optimize system performance and usability.
Training and Knowledge Transfer:
Develop and deliver comprehensive training programs for end-users, ensuring a smooth transition to the new Epic Wisdom system.
Facilitate knowledge transfer sessions to internal teams, empowering them to effectively manage and maintain the system post-implementation.
Collaboration and Communication:
Work closely with the IT team to integrate Epic Wisdom with existing infrastructure and other healthcare information systems.
Provide regular updates on implementation progress, addressing challenges and ensuring effective
Epic Wisdom System Support:
Provide day-to-day support for the Epic Wisdom application, addressing end-user issues, troubleshooting problems, and ensuring system stability.
Collaborate with technical teams to resolve any infrastructure-related issues affecting the Epic Wisdom system.
System Optimization:
Analyze and evaluate existing Epic Wisdom workflows, identifying areas for improvement and optimization.
Work closely with end-users and stakeholders to understand their requirements and implement enhancements to streamline processes.
Implementation and Upgrades:
Participate in the planning and execution of Epic Wisdom system upgrades, ensuring a smooth transition and minimal disruption to operations.
Collaborate with the IT team to implement new modules and features within the Epic Wisdom application.
Training and Documentation:
Develop and deliver training programs for end-users on Epic Wisdom functionalities and best practices.
Create and maintain comprehensive documentation for Epic Wisdom configurations, workflows, and customizations.
Collaboration and Communication:
Collaborate with other IT professionals, clinical staff, and business analysts to gather requirements and translate them into actionable plans for the Epic Wisdom system.
Communicate effectively with all stakeholders, providing updates on project statuses, issue resolutions, and system improvements.
Benefits:
Medical/Dental/Vision Benefits Offered
401k
Life Insurance plans
Employee Health and Wellness program
Xcelligen Inc is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Business Intelligence Analyst - Tableau
Senior business analyst job in Fremont, CA
About the Role
We are seeking a Tableau Report Developer to join our Data & Analytics team in San Francisco. This role is critical to building and maintaining high-quality business reporting that drives decision-making across our retail brands. You will work closely with stakeholders in finance, operations, merchandising, and leadership to deliver insights that directly impact growth.
Responsibilities
● Design, develop, and maintain Tableau dashboards and reports that provide actionable insights to business teams.
● Translate business questions into effective data visualizations and reporting solutions.
● Partner with stakeholders to understand requirements, gather feedback, and refine reporting deliverables.
● Perform data analysis to validate trends, identify anomalies, and ensure accuracy of reporting.
● Work with the data engineering team to improve data pipelines and ensure reliable data availability.
● Provide ad-hoc reporting support for retail, e-commerce, and cross-functional business partners.
Requirements
● 3+ years of professional experience developing Tableau dashboards and reports.
● Strong background in data analysis and business reporting.
● Excellent ability to engage with business stakeholders-translating needs into technical solutions.
● Experience in retail or e-commerce analytics highly preferred.
● Solid SQL skills and familiarity with cloud-based data warehouses (e.g., Snowflake, Domo).
● Strong communication and collaboration skills.