Senior business analyst jobs in Johnson City, TN

Senior Business Systems Analyst (ERP/QAD) - Manufacturing Sector 📍 Location: Charlotte, NC (100% On-site) 💼 Type: 1-Year Contract 💰 Rate: $65 - $80/hr Sector: Manufacturing IT Are you an ERP expert with a passion for optimizing manufacturing operations? We are seeking a Senior Business Systems Analyst to lead the evolution of our ERP landscape. In this role, you won't just be "supporting" a system-you will be the architect of "To-Be" business processes, driving operational excellence across multiple plants in Supply Chain, Warehouse Management, and Traceability. What You'll Do: Process Mastery: Formalize As-Is/To-Be workflows and drive adoption of market best practices across various manufacturing sites. Full SDLC Ownership: Lead initiatives from requirement gathering and system design to testing and go-live support. Stakeholder Partnership: Collaborate with business leaders to prioritize high-impact projects and manage the RAID (Risks, Actions, Issues, and Dependencies) list. Documentation & Training: Create detailed system design docs and lead training sessions for end-users to ensure seamless transitions. What We're Looking For: The ERP Expert: 3 to 5+ years of experience supporting/customizing QAD (preferred) or a similar major Manufacturing ERP. The Process Designer: A proven track record in Business Process design and mapping. The QA Specialist: Strong experience in execution and documentation of Functional, Integration, and Regression testing. The Technical Edge: Knowledge of Progress OpenEdge ABL, TailorPro, or Pro2 is a massive plus. The Communicator: Ability to bridge the gap between technical dev teams and non-technical business partners. Why Join This Project? This is a high-visibility, 12-month contract role where you will have a direct impact on the digital transformation of a major manufacturing organization. If you thrive in an environment that blends Agile and Waterfall methodologies and enjoy being hands-on at the plant level, this is for you. How to Apply: If you meet the requirements above, please reach out or apply directly.

GeBBS Consulting is a healthcare technology professional services and consulting firm based in Towson, Maryland servicing clients throughout the US. We are celebrating our 28th year in business. We have two divisions: 1) Hospital / Provider Practice 2) Managed Care / Payer Practice - we work directly with health plans (very strong in the Blue Cross Blue Shield space). GeBBS Consulting has over two decades of experience supporting healthcare clients throughout the US. We are currently hiring a Business Analyst Summary: One of our clients in Blue Cross Blue Shield is looking for a Business Analyst to support enhancement or maintenance of a membership portal. The hired employee will be responsible for working with Product Owners, working with developers and testers, and write user stories all within an Agile environment. Required Skills: 3-8+ years of experience as a Business Analyst in an enterprise-level environment (multiple teams within an Agile environment) working on a software upgrade/maintenance. Experience writing user stories Location: Hybrid, 1-2 times a week in Reston, VA If you are interested in exploring this career opportunity with GeBBS Consulting, please reply with your current resume and the best time to contact you. Recruiting Fraud Over the past year, online recruitment scams have increased frequently, impacting both applicants and employers. To help protect yourself against potential scammers, please note the following recruitment practices employed by GeBBS Consulting. GeBBS Consulting uses a single domain name for all recruiting activities and all Authorized GeBBS Consulting Recruiters use the same domain name for all email correspondences. The official GeBBS Consulting domain is gebbsconsulting.com. If you receive emails or are directed to an email other than GeBBSconsulting.com, you are not responding to GeBBS Consulting. GeBBS Consulting screens applicants through a combination of over-the-phone, video and in-person meetings. GeBBS Consulting will never ask a candidate for payment of any kind as part of the hiring or onboarding process.

We have urgent requirement of Business Analyst- with US Mortgage Industry, If you are interested for this position, Please share your updated resume and let me know your suitable time to call you. Job Title : Business Analyst- with US Mortgage Industry Work Location : Raleigh, NC, Richardson, TX, Phoenix, AZ, Hartford, CT, Johnston, Rhode Island Type : W2 Contract Minimum years of experience: 10+ Years Job Description Extensive experience as Business Analyst Excellent understanding of US Mortgage Industry Hands on experience in Encompass Smart Client configuration with excellent understanding of Encompass product suite from ICE Mortgage Technology Excellent Stake holder management Scrum master skills will be an add on Ability to coordinate / work with offshore team on daily basis. Lead Agile ceremonies, backlog grooming and product prioritization meetings. Analytical and Communication skills Perform all responsibilities in accordance with Client's Competencies and Information Protection requirements. Lead team with design of technical solutions to meet business requirements covering Mortgage origination process and interface design Consult with and advocate to multiple business units (on client side) outside of project efforts. Lead activities to identify people, process and system impacts of business objectives for all sizes of projects/teams. Act as a mentor to and resource for less experienced Business Analysts. Lead test planning of technical solutions and support testing by facilitating resolution of identified bugs.

Candidates local to McLean, VA only needed. Skills: UiPath Document Understanding We are seeking a detail-oriented UiPath Business Analyst to join our Automation team. The ideal candidate will be responsible for identifying business process automation opportunities, gathering requirements, and collaborating with stakeholders and RPA developers to design and implement solutions using UiPath. This role acts as a bridge between business units and the technical team, ensuring successful delivery of RPA initiatives that drive operational efficiency. Key Responsibilities: Analyze existing business processes to identify automation opportunities. Work with stakeholders to gather, validate, and document business and functional requirements. Perform process assessments using UiPath's tools and frameworks (e.g., Process Mining, Task Capture). Translate business needs into clear and concise process definitions and solution designs. Collaborate with RPA Developers to design and implement automation solutions using UiPath. Conduct feasibility analysis and ROI estimations for automation candidates. Participate in solution testing, UAT (User Acceptance Testing), and post-deployment reviews. Support change management and user training related to RPA implementations. Monitor RPA performance and provide suggestions for improvements. Maintain detailed documentation of business processes, workflows, and RPA solutions. Qualifications: Bachelor's degree in Business, Information Technology, Computer Science, or a related field. 3+ years of experience as a Business Analyst, with at least 1-2 years in RPA or process automation. Strong knowledge of UiPath tools and frameworks (e.g., Studio, Orchestrator, Insights). Experience with process discovery and assessment methodologies.

Role: RPA Business Analyst (UiPath RPA) Type: HYBRID- 2 days onsite Willing to relocate is OK. UiPath Certification is a big plus. We are seeking a highly experienced RPA Business Process Analyst with deep expertise in UiPath and Document Understanding Your insights will help drive operational efficiency and scale automation adoption across the organization. Key Responsibilities Lead end-to-end process discovery, mapping, and analysis efforts using Document Understanding, Task Mining or equivalent tools to uncover automation opportunities. Collaborate with business stakeholders (process owners, subject matter experts) to understand current-state workflows, pain points, KPIs, and desired outcomes. Elicit, document, and validate functional and non-functional requirements in clear artifacts (e.g. process maps, user stories, use cases, business requirement documents, PDDs). Perform complexity assessment, ROI analysis, and feasibility studies for automation candidates. Support pilot implementations, user acceptance testing (UAT), go-live, and post-deployment stabilization. Act as a liaison between business, IT, and RPA teams to manage change, risks, and stakeholder communication. Required Qualifications & Skills 5+ years of experience in business process analysis, process improvement, or operations roles with exposure to automation programs. At least 2-3 years of hands-on experience with Document Understanding, UiPath Task mining / Task Capture, especially in leveraging AI in Process documentation Proven track record of leading discovery workshops, mapping complex processes, and identifying scalable automation opportunities. Solid understanding of business process modeling techniques. Excellent communication and stakeholder management skills - able to bridge between technical teams and business users. UiPath Certification is big plus.

Contact Center Business Analyst Duration: 12+ Months Contract Contact Center Business Analyst Key Responsibilities • Good understanding about Contact Center Technology(CCT) Concepts • 7 + years of experience in technical writing of business requirements • Reviews, analyzes, and evaluates information technology systems operations. • Determines user needs and requirements and recommends ways to improve systems. • Serves as primary point of contact between users and engineering/development staff. • Identifies, documents, reports, and tracks system issues. • Collaborate with cross-functional teams to understand business needs and translate them into technical requirements. • Design and optimize CX features in voice and chat applications to enhance user experience. • Develop detailed documentation and specifications for development and implementation. • Support the testing and deployment of new features and enhancements. • Provide ongoing analytical support to ensure continuous improvement of applications. Required Qualifications • Proven experience as a Business Analyst in Contact Center domain. • Strong understanding of voice/chat applications in customer interaction environments. • Excellent analytical skills and ability to translate business requirements into technical specifications. • Experience with Agile methodologies and project management tools. • Strong communication skills, both written and verbal, with the ability to present complex information clearly. • Ability to work independently and collaboratively in a fast-paced environment. • Experience in the telecommunications industry. Regards, Hasan Choudhary (Executive Recruiter ) Tel - ************ Fax - ************ Email - **************** Planned Leave :

Title: IVR Business Analyst Job Type: Contract Required Skills & Qualifications • Proven experience as a Business Analyst in IVR / Contact Center environments • Strong hands-on experience in IVR call flow design and customer journey mapping • Expertise in documenting requirements using BRDs, FRDs, and user stories • Experience with IVR platforms such as Genesys, Avaya, Cisco, NICE, Amazon Connect, or similar • Knowledge of DTMF, speech recognition (ASR), text-to-speech (TTS) concepts • Understanding of call routing, queue management, and CRM integration • Strong analytical, problem-solving, and communication skills • Ability to work with cross-functional technical and non-technical teams Thanks Aatmesh *************************

Title: ELECT - Business Analyst 3 (788685) Duration: 06+ months Client: Commonwealth of VA Rate: $50/hr. W2 Interview: Either Phone or In Person Hybrid work schedule must be able to work on site at Elect as needed. Business Analyst evaluates user request for new or modified products. Analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Proficient in Agile practices and story writing. Minimum of 5+ years working experience in the following areas: · 5+ years of proven working experience as a business systems analyst for medium to large projects. · Able to communicate and collaborate with agile delivery teams and other technical staff, business partners and vendors. · Able to lead requirements-gathering sessions, including workshops, interviews, and document analysis, to capture detailed business needs · Able to accurately translate system and business requirements into epics, features and user stories with clearly defined acceptance criteria. · Able to write UAT test scripts and proficient in UAT testing. · Able to identify and document project risks and actions to mitigate risks. · Able to track requirements throughout the SDLC lifecycle · Strong working knowledge of Microsoft Office 365 Suite, VISIO, Draw.io, ADO, JIRA, Confluence and BI Tools. · Analytical and able to use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions and approaches to problems. Soft Skills: · Working experience utilizing the following soft skills: · Ability to meet deadlines with minimal direct supervision · Excellent client-facing and internal communication skills · Excellent written and verbal communication skills · Solid organizational skills including attention to detail and multitasking skills Skill Required / Desired Amount • Proven working experience as a business systems analyst for medium to large projects Required 5 Years • Able to communicate and collaborate with agile delivery teams and other technical staff, business partners and vendors. Required 5 Years • Able to accurately define and capture project requirements, user stories and acceptance criteria. Required 5 Years • Able to accurately define and capture project requirements, user stories and acceptance criteria. Required 5 Years • Able to write UAT test scripts from use cases and proficient in UAT testing Required 5 Years • Able to identify and document project risks and actions to mitigate risks. Required 5 Years • Able to track requirements throughout lifecycle of SDLC cycle Required 5 Years • Strong working knowledge of Microsoft Office 365 Suite, ADO, JIRA and Confluence Required 5 Years • Analytical and able to use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions and approaches to problems Required 5 Years

DataStaff is seeking a Senior Business Analyst for a long-term contract opportunity with one of our direct clients located in Raleigh, NC. is on-site Responsibilities: Support business case analysis, process re-engineering and requirement gathering activities. Conducts stakeholder analysis Conducts market research and analysis Identify and document detailed current and future state process workflows using BPM standards Develops Context diagrams, functional decomposition, and process workflows Document gap analysis and Develops the following documents: business process models, use cases, wire-frames, entity relationship diagrams, data dictionaries, system context diagrams Gathers, develops, documents and validates business, functional and technical requirements and maintain Requirement Traceability matrix Build Business, stakeholder, solution and transition requirements Prepare and maintain documentation and artifacts including analysis, reports and user documentation in accordance with PMO PM and BA methodology Works with Project Managers, Portfolio Managers, developers, and end users to ensure application designs meet business requirements Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required Perform functional, integration testing UAT support, including developing test scenarios and cases Support required system go-live activities Authors and prepares meeting minutes to be distributed to a variety of audiences Creating User stories and acceptance criteria and authors other Agile documents and deliverables Knowledge, Skills and Abilities: Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications Strong writing and communication skills and can build relationships with both their team members and clients Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors Ability to act independently with sound business judgment and thrive in environment with diverse communication styles Ability to prepare and present oral and written documents clearly and concisely Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK Guide and Standards Experience working with customers to advise on strategies, alternatives and the implications of specific application customization and interface designs Possess a high-level understanding in the areas of application programming, database and system design Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines Understanding of Software Development Lifecycle (SDLC) concepts and process Knowledge of and experience with IT Service Management best practices and principles Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups Required Skills: 7 Years - Extensive knowledge of business system analysis techniques and testing methodologies 7 Years - Demonstrated experience in gathering business requirements and development of business rules and process flow. 7 Years - Proven experience with business process design, definition. 7 Years - Experience with Business Analysis methodologies and problem solving 7 Years - Extensive experience in using JIRA 7 Years - Extensive experience in using Confluence 7 Years - Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project 7 Years - Excellent communication skills (both verbal and written) 7 Years - Experience in development of procurement related documents including RFP and evaluation criteria. 7 Years - Demonstrable analytical skills and an attention to detail. 7 Years - Extensive experience in collaborating with Product Owners and other stake holders to derive Business Requirements 7 Years - Excellent creative thinking and problem-solving skills Proactive, quality oriented, with demonstrated leadership and team building skills. 7 Years - Knowledge Creating Sequence Diagram and flow charts Desired Skills: Experience working for State government Knowledge of Salesforce platform Healthcare related experience Salesforce Certified Business Analyst This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.

Business Analyst is responsible for leading the functional requirements gathering team. The candidate works directly with internal customers to understand the business environment and needs. Identifies relevant design, process and specification issues and then mentors/assists lower level Business Analysts to document and translate these business requirements. The candidate may be required to manage business and/or system issues during project life cycle as well as post implementation. Skills: 1) Expertise with Software Development Lifecycle (SDLC) 2) Strong oral and written communication skills 3) In-depth knowledge of client-server, object-oriented, and web-based systems, applications, environments and relevant tools/technology 4) Prior management experience 5) Strong analytical skills. Ability to identify and evaluate several alternative solutions and help the team arrive at the best functional requirement set to meet the business need 6) Knowledge of requirements tools such as Rational Requisite Pro desired Education/Work Experience: Bachelor Degree or Equivalent 10+ years software development experience with experience with projects of similar scope and complexity.

The core responsibilities of Financial Analysts are: • Financial Analysis: Review and Analyze moderately complex finance challenges, including income statements, capital, and profitability calculations. • Data Handling: Work with multiple datasets, ensuring accuracy and compliance with policies and procedures. • Reporting: Create ad hoc reports, research issues, and contribute to large-scale planning related to finance deliverables. The Required Skills of Financial Analysts are: • Analytical Background: Strong understanding of financial metrics, profit and loss components and PBI Reporting. • Jira: Create and manage features and stories in Jira. • Technical Proficiency: o SQL - data extraction and reconciliation. o Power BI - Dashboard creation and automation o Python- Advanced data analysis.

Knoxville, TN | Sr. Business Analyst | Full-time We are actively recruiting a Senior Business Analyst for our client in Knoxville, TN. This is a contract opportunity that will require working onsite in Knoxville. This role requires a driven and detail-oriented analyst who can partner effectively at all levels of the organization, lead projects, drive results, and proactively identify and resolve problems. The Senior Business Analyst will maintain productive relationships with stakeholders, built on a detailed understanding of operations, processes, people, systems, and priorities. This individual will act as a trusted advisor to elicit stakeholders' requirements for technology changes to systems, data, processes, and workflows. Due to client request, candidates must be eligible to work in the United States without sponsorship. Responsibilities: Develop business analysis plans that identify deliverables and activities that add value and drive speed to value. Build a detailed understanding of technology platforms, including features, configurations, interfaces, data models, and usage. Elicit detailed business requirements, use cases, process flows, and other artifacts. Create documentation to support estimation, technical approach, and delivery of projects. Contribute to the library of artifacts and processes used to capture requirements and execute projects. Collaborate with internal and external resources to develop labor estimates and conduct gap analysis. Manage multiple competing priorities through effective organization and communication. Report on technical issues and make recommendations during execution. Identify opportunities to improve business practices and efficiencies. Practice knowledge transfer and foster change management. Required Skills: Exceptional written and verbal communication skills. Strong analytical thinking and problem-solving abilities. Stakeholder analysis and workshop facilitation skills. Ability to create wireframes, process flows, user personas, and other clarity-driving documents. Collaborative and teamwork-focused work style. Demonstrated success on large projects. Ability to work under tight deadlines and manage detail-oriented tasks. Ability to communicate and influence at all levels of the organization. Experience with waterfall, agile, and hybrid project management approaches. 5 years of experience as a business analyst in an IT organization. Experience managing senior stakeholder relationships. Familiarity with the following technologies: PC/Laptop hardware Windows 10/11 operating systems MS Office Suite (Office 365), SmartSheet, Visio, Jira Teams, Figjam, Confluence, Webex InforGHR, Workday, Oracle, Icertis, Epiq Preferred Skills: CBAP or equivalent certification. "Equal Opportunity Employer/Veterans/Disabled"

The Senior Scrum Master is primarily responsible for leading teams and following the Agile framework. This role will work closely with other scrum masters, product owners, team members, and management to define, deploy, and optimize Agile based processes. With some supervision the candidate will: Ensures the Team is fully functional and productive, shielding them from external interfaces. Provides a servant leadership style; role models situations and behaviors for their teams to include: Removing barriers and impediments that are preventing the team from completing work. Captures metrics to monitor Team and project health (Burn-Down Chart, velocity, etc.); Mentoring Team members and promotes Agile thinking, ensures adherence to the process. Performs the following Agile practices and processes to ensure the integrity of the Agile framework. Facilitates estimation activities (story points, Planning Poker); Maintains the backlog and physical Scrum (task) board in partnership with the Team and Product Owner Maintains the backlog and physical Scrum (task) board in partnership with the Team and Product Owner; Ensures artifact quality Captures and track impediments, risks and dependencies until resolution; Updates teams improvement backlog with commitments from the Retrospective Completes and shares the teams Commitment report and End of Sprint Report based on the Demo and Product Owner acceptance. Required Qualifications: Graduation from a four -year college or university or 5 years experience in lieu of a degree.1-4 years experience with project concepts and practices. Work experience in addition to degree: 4-6 years of Scrum Master experience. Scrum Master certification (CSM). Proficient in multiple Agile frameworks (e.g. Scrum, Kanban). Preferred Qualifications: Excellent written, verbal, and electronic communication skills. Interacts effectively with others at all levels of the organization Makes persuasive and informative presentations. Candidate must have managed million+ project budgets and be able estimate future project budgets, plan resources and have experience with vendor relationships. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter: Mishal Email id: ************************************* job id: 25-53860

Technical Business Systems Consultant 4 Duration: Contract We are seeking a Technical Business Systems Consultant 4 to join our team in Charlotte, North Carolina. This role involves managing the full User Acceptance Testing (UAT) lifecycle, collaborating with stakeholders, and ensuring that business objectives are met. The position requires expertise in UAT, QA, or software testing, particularly within financial services or enterprise systems. The ideal candidate will have strong analytical and communication skills, as well as proficiency in tools like JIRA, Octane, and SQL. Responsibilities: Own and manage the full UAT lifecycle, including planning, execution, defect tracking, and final approval. Lead test strategy development, test case creation, and regression suite design aligned with business objectives. Collaborate with stakeholders, product managers, and developers to ensure acceptance criteria is achieved. Document and communicate test results, traceability matrices, and defect logs using JIRA and Octane. Participate in review sessions with business users and technology teams to validate functionality and gather feedback. Qualifications: 5+ years of experience in UAT, QA, or software testing in financial services or enterprise systems. Strong knowledge of Agile methodologies. Proficiency in JIRA, Octane, and SQL. Experience with enterprise platforms such as Oracle OBPM, FCUBS, and OBLM is a plus. Excellent analytical, documentation, and communication skills. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $52 - $67 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************

Intellicheck December 2025 Intellicheck is an identity validation company on a mission to deliver the best identity validation solution possible. Our unique approach is highly effective, detecting fake IDs 99.9% of the time. The software is designed to work with the hardware you already have and be up and running quickly. We are seeking a highly skilled and experienced Scrum Master with at least 4 years of experience. The Scrum Master coordinates a cross-functional Agile development team utilizing the principles and tools of the Scrum Framework. They assume a servant leadership role to support a self-organized team to complete Scrum projects, identify and remove impediments to progress and facilitates sprint planning meetings, daily stand-ups, sprint reviews, demos, and retrospectives. In addition, they identify and manage the backlog. They will support, coach and mentor team members, track daily sprint progress, and maintain schedules. Your day to day (Responsibilities) Agile/Scrum Facilitation Lead and facilitate Scrum ceremonies (daily standups, sprint planning, reviews, retrospectives) with a focus on value delivery, not just procedural adherence. Support teams in maintaining healthy backlogs, sprint goals, and release plans. Champion continuous improvement by creating an environment where feedback is welcomed and acted upon. Project & Requirements Leadership Work closely with product owners, engineering leaders, and stakeholders to gain a complete understanding of product requirements, user needs, technical constraints, and success criteria. Ensure requirements are well-defined, documented, prioritized, and communicated so teams have the context needed to make effective decisions. Anticipate gaps, dependencies, and risks in requirements and proactively drive resolution. Be a proactive leader who cares about what teams are building as much as how they build it. Values data-driven decision-making and brings clarity through objective measures. A team player who balances structure with flexibility and thrives in a collaborative technical environment. Performance Measurement & Data-Driven Insights Define, track, and communicate objective performance metrics (e.g., throughput, lead time, cycle time, predictability, quality indicators). Use data to help teams understand their performance, identify improvement opportunities, and make informed planning decisions. Present clear, actionable insights to stakeholders and leadership to establish transparency on progress, risks, and outcomes. Multi-Project Management Simultaneously manage multiple ongoing software projects, ensuring each has clear goals, timelines, and expectations. Coordinate resources, manage competing priorities, and identify cross-project dependencies or risks. Maintain consistent communication with stakeholders on project health, next steps, and blockers. Must Haves Bachelor's degree in Computer Science, Engineering, Information Systems, or related field (or equivalent experience) and Scrum certification (CSM.) 4+ years of experience in software project management or technical program management. Strong understanding of Agile methodologies (Scrum, Kanban) and practical experience applying them. Ability to interpret technical requirements and collaborate closely with engineering teams. Experience with project management and analytics tools (e.g., Jira and Confluence). Excellent communication, facilitation, and stakeholder-management skills. Demonstrated success managing multiple parallel projects in a fast-paced environment. Must be a highly motivated self-starter with the ability to coordinate multiple projects/tasks simultaneously and the ability to work both independently and in a collaborative team environment. We offer an excellent total compensation package, including great benefits and bonus upside. We are an equal opportunity employer committed to diversity, equity, and inclusion. We encourage qualified individuals from all backgrounds to apply for this position. Qualified candidates should send a resume.

Our client is a rapidly growing healthcare organization. They are seeking a Business Intelligence Analyst who will be responsible for all aspects of analytics to meet customers' needs.. The Business Intelligence Analyst provides a single point of contact to partner with customers in defining scope and objectives. Follows the analytics problem-solving methodology. Develop work plans to ensure analysis is completed accurately and on time. Gathers and integrates relevant data, conducts analyses, selects appropriate outputs/visualizations for the end customer, and communicates findings effectively. Ensures adherence to the highest quality standards and maintains appropriate documentation. RESPONSIBILITIES: Design, develop, and maintain business intelligence solutions across the organization Performs functions related to problem definition, data collection, interpretation and analysis, visualization, and presentation/communication of results and recommendations. Train and support end-users of new reports and dashboards Ensures documentation of processes, analytics design, measure definitions, data integration, and development. The responsibilities listed are a general overview of the position, and additional duties may be assigned. Organizational Impact: Executes job responsibilities with the understanding of how output would impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members REQUIREMENTS: 3-7 years of experience as a BI Developer or related auditing/analytical role Experience with a data visualization tool such as Tableau or Power BI (our client uses Tableau) Experience with SQL Must have the ability to solicit requirements from various stakeholders and share findings through data visualization Ability to work independently as well as within a distributed team The role is located in Nashville, TN. The role requires 3-4 days in the office per week. Bachelor's Degree - Required Preferred: Experience within the healthcare industry strongly preferred. **Sorry no recruiting partners need. Candidates must be authorized to work in the United States. Our client is not open to sponsorship.**

Our client is starting up a new AI team and they are looking for a college graduate who is interested in growing with them! This position will start out as a contract and has potential to convert to a permanent role. Sorry no sponsorship/transfers or CPT/OPT visa's are being considered at this time. Strong preference will be given to local candidates. Minimum qualifications: Currently enrolled in a masters degree program or graduated within Product Management, Computer Science, Engineering, Data Science, Mathematics, Statistics, or a related technical field. Internship or Teaching Assistant experience in product management, software development, or a similar technical field. Experience with AI enablement and training. Experience leading entrepreneurial efforts or outreach within organizations while building cross-functional relationships. Ability to train business on AI solutions/tools Experience building agents in copilot studio Ability to gather business requirements Working on a low code/no code power platform Experience with LLM agents Preferred qualifications: 1+ years of experience applying AI/ML concepts to build products or features through relevant internships, capstone projects, or other academic work. Experience with methodologies aimed to drive product development and delivery. Knowledge of programming languages, data analysis, business case/modeling, pricing, or design. Ability to work 3 days onsite in Raleigh, NC Ability to communicate in English fluently, to support cross-functional business relationships in the region. Excellent problem-solving, organizational, investigative, and critical thinking skills. Previous experience in training.

A recognized company is actively seeking a new Scrum Master to support Agile delivery for Digital Process Automation development teams and PEGA, enabling effective sprint execution and continuous improvement. Responsibilities: Facilitate daily standups, sprint planning, reviews, and retrospectives Remove impediments and coach teams on Agile maturity Track delivery metrics, risks, and dependencies Partner with Product Owners on backlog readiness Perform other duties, as needed Qualifications: 4+ years of Scrum Master experience CSM or PSM Strong understanding of Agile frameworks, velocity, and team coaching Ability to manage dependencies, risks, and team health metrics Strong stakeholder engagement and communication skills Desired Skills: Experience supporting Pega or Workflow Automation teams Experience in the Financial Services industry

We're seeking an experienced SAP Rental Functional Analyst with deep expertise in SAP Sales & Distribution (SD), working knowledge of SAP CRM (or S/4HANA Customer Management), and a strong desire to learn and champion the FIT Global, FIT-Rent SAP add-on tool utilized to run the LiftOne rental business. In this role, you will own end-to-end rental process design, configuration, and support-from quotation and contract management to billing and returns-bridging business requirements with scalable SAP solutions. You'll collaborate closely with business stakeholders (Sales, Operations, Finance), technical teams (ABAP, integration), and external partners to deliver enhancements, lead rollouts, and optimize day-to-day rental operations. Essential Functions Solution Design & Configuration Lead discovery workshops to translate Rental business processes into SAP designs across SD (pricing, availability check/ATP, contracts, delivery/billing, credit & returns) and CRM (accounts, activities, service contracts, quotations). Configure SD and related objects: pricing procedures, condition types, output management, copy controls, partner determination, item categories, schedule lines, document types. Learn and become a subject-matter expert in FIT Rent; configure master data, rental contracts, asset/item tracking, periodic billing, and rental lifecycle processes. Partner with development to design RICEFW objects, including user exits, BADIs, and interfaces. Delivery & Governance Own functional specs, test scripts, and configuration documentation in a version-controlled repository. Drive FIT-to-Standard, gap analysis, and change impact assessments; maintain process maps and data flows. Lead integration test planning and execution. Support roll-out and stabilization of new functionalities. Operations & Support Provide L2/L3 support for rental and SD/CRM processes: investigate incidents, perform root-cause analysis, and implement sustainable fixes. Optimize pricing, contract terms, billing cycles, and returns to improve margin and utilization. Monitor integration health (e.g., with Finance/CO, Warehouse, Asset Management, EDI, tax engines). Stakeholder Management Serve as the primary liaison between business teams and SAP technical teams. Educate business partners on best practices, standard functionality, and change implications. Prepare and deliver demos, training, and release notes. Other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions. Education Bachelor's degree in information systems, Engineering, or related field (master's preferred) SAP certifications in SD, CRM, CS, SM, FSM or S/4HANA Architecture are a plus Required Experience 5+ years of SAP SD configuration experience (pricing, contracts, billing, returns). Exposure to SAP CRM or S/4 Customer Management (quotations, service contracts). Strong understanding of order-to-cash processes and integration with FI/CO. Experience in equipment rental or dealership industry. Ability to write functional specs and collaborate on RICEFW objects. Excellent communication and stakeholder management skills. Ability to influence and drive consensus across business and IT teams Preferred Experience Familiarity with FIT Rent or similar rental solutions. Knowledge of Variant Configuration, ATP, and Output Management. S/4HANA implementation experience. Experience with middleware/integration tools (e.g., PI/PO, BTP, CPI). Familiarity with SAP Fiori, UI5, and mobile enablement strategies.