Post job

Senior business analyst jobs in Little Rock, AR - 164 jobs

All
Senior Business Analyst
Business Analyst
Systems Analyst
Senior Analyst
Senior Data Analyst-
Senior Implementation Consultant
Business/Applications Analyst
Senior Technical Analyst
Solutions Analyst
Analyst Lead
Technical Business Analyst
Applications Analyst
Senior Applications Analyst
Business Process Analyst
Business Operations Analyst
  • Clinical Business Systems Analyst

    Highmark Health 4.5company rating

    Senior business analyst job in Little Rock, AR

    This job supports one or more analytical aspects of the application product life cycle, within a sub-product scope (one or more application components). Uses regular judgement and discretion to collaborate with customers in order to: Understand capability needs; Gather project specifications; Create business cases; Translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities); Analyze data to determine business problems, trends, or opportunities for process improvements; Create/execute test cases; Provide root cause analysis and corrective action plans; Verify delivery of customer needs, and Ensure quality delivery. The incumbent identifies, documents, and resolves risks, defects and issues. Analyzes market trends for competitive insight to correlate into business value statements. Builds organizational and platform knowledge in one or more disciplines to advance professional track career. Uses functional and organizational knowledge to mentor junior resources. Requires thorough understanding of end systems impact of changes across multiple systems, clinical disease process, and healthcare data. As a **Clinical Business Systems Analyst** , you will play a critical role in shaping the digital healthcare strategy for the organization and our clients. You will be responsible for fostering strong partnerships with stakeholders, providing expert consultation on the design and feasibility of our clinical digital healthcare products, implementing large scale data exchange initiatives, and providing development and operations support. This role involves translating intricate clinical requirements into clear, actionable plans for product and technical teams. Our products are designed for clinical identification and stratification and facilitating precise member routing to in-person, telephonic, and digital outreach programs. Your contributions will directly impact our ability to deliver impactful member outreach. **ESSENTIAL RESPONSIBILITIES** + Work with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions. Create and maintain deliverables such as business vision, requirements and personalization to different clients, and user interface design. + Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need. + Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts. + Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle. + Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation. + Other duties as assigned. **EDUCATION** **Minimum** + Bachelor's Degree in Business Management, Information Systems, or closely related field **Substitutions** + Degree in Nursing, Informatics, Business Management, Health Administration, Public Health or related field **Preferred** + None **EXPERIENCE** **Minimum** + 3 - 5 years in IS/IT or Healthcare **Preferred** + 1 - 3 years in Lean/Six Sigma experience + 1 - 3 years in the Health Insurance Industry + 1 - 3 years in the Healthcare industry **LICENSES OR CERTIFICATIONS** **Required** + None **Preferred** + Six Sigma + Project Management Professional (PMP) + Clinical License **SKILLS** + Analytical Skills + Problem-Solving + Communication Skills + Report Writing + SQL + Agile Methodolgy + Agile Project Management + Manage Multiple projects concurrently + Proven ability to effectively juggle multiple competing projects + Strong planning and execution + Data Exchange **Language Requirements (other than English)** None **Travel Required** 0% - 25% **PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS** **Position Type** Remote Teaches / trains others regularly Rarely Travel regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Rarely Lifting: 10 to 25 pounds Rarely Lifting: 25 to 50 pounds Rarely **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._ **_Compliance Requirement:_** _This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._ _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._ _Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._ **Pay Range Minimum:** $57,700.00 **Pay Range Maximum:** $107,800.00 _Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._ Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J270367
    $57.7k-107.8k yearly 60d+ ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Business Sys Analyst Sr

    Canon USA & Affiliates 4.6company rating

    Senior business analyst job in Little Rock, AR

    **Business Sys Analyst Sr - req1597** Responsible for optimization and streamlining the organization's Quote 2 Cash workstream, focusing on analyzing existing process, identifying areas for improvement, and implementing effective changes, by working with Business Partners, Users and Technical Development Teams. **RESPONSIBILITIES** + **Accountability** + Acquire expertise necessary knowledge of people, process, and technology to be able to support assigned workstream. + Develop and implement workstream roadmap aligned with the organization's overall objectives, in conjunction with business partners. + Be the single point of contact for the workstream, providing end 2 end support to workstream users across all supporting tools in the workstream. + **Process Management** + Collaborate with cross-functional teams in the workstream to understand current business processes and relevant supporting tools & technologies. + Develop and maintain accurate and up-to-date process documentation, including flowcharts, process narratives, and user guides. + Contribute to the development of key performance indicators (KPIs) to measure process effectiveness and track progress towards improvement goals. Develop optimum solutions based on extensive application functional knowledge and business knowledge, to fulfill user needs. Support authoring of requirements definition documents, technical design documents, and user acceptance testing documents. + **Collaboration & Support** + Responsible for troubleshooting production issues and working with the users and technical team to resolve in a timely manner. + Collaborate with other workstreams, IT teams and departments to ensure alignment between business processes and technology solutions. + Work closely with Technical Delivery teams to ensure timely delivery of workstreams solution across all application platforms. + **Senior Role** + Acquire & maintain sufficient knowledge about all workstreams to be able to provide support during coverage gap. + Maintain workstream roadmap in conjunction with Mid Term business plans and advise on investment decisions to mature assigned workstream. + Lead meetings to discuss dependencies and impact of changes across all workstream. **QUALIFICATIONS** + Deep expertise in **Quote-to-Cash (Q2C)** processes, including quoting, pricing, order management, billing, and revenue recognition. + Hands-on experience with **Salesforce CRM** , including: + Territory Management for sales alignment and coverage. + Account Sharing Models for visibility and collaboration. + Opportunity Management for pipeline tracking and forecasting. + Deal Approval Workflows for discounting and compliance. + Salesforce CPQ (Configure-Price-Quote) for complex pricing and quoting. + **Strong ERP experience, ideally with Oracle E-Business Suite R12 or Oracle Cloud ERP for order management, invoicing, and financials.** + Order-to-Cash and Revenue Management modules for accurate billing and compliance. + Integration between CRM and ERP systems, including middleware or API-based solutions. + Ability to design, configure, and optimize end-to-end Q2C workflows across integrated platforms. + Familiarity with revenue recognition standards (ASC 606) and compliance considerations. + Skilled in data analysis, reporting, and troubleshooting across CRM and ERP systems. + Preference for exposure to Install Base functionality for managing assets and service entitlements. + Preferred: Experience with subscription billing models, SaaS revenue processes, and advanced pricing strategies. + Excellent communication skills and the ability to develop and maintain effective internal and external working relationships. + Very strong understanding of business processes and best practices within a business area (such as finance/accounting, sales/marketing, services, inventory, etc). + Deep understanding of application structures, functions, and processes. + Demonstrated ability to lead complex business process reengineering efforts. + Demonstrated ability to influence and guide others to use best business practice solutions within the constraints of the applications capability. + Demonstrated ability to develop high quality analytical deliverables including, functional, requirements, UAT scripts, technical requirements, and report definitions. + Understanding of IT & Organizational change management principles to help manage the impact of changes within the workstream. + 8 years minimum with Relevant Business Analysis experience required. Experience implementing enterprise-wide solutions. + **Pay Information: Min. Salary of $110,700 to Max. Salary $178,200 (annual equivalency); DOE** \#LI-RS1 \#LI-Remote **_About us!_** _Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family._
    $110.7k-178.2k yearly 46d ago
  • Senior OIPA Business Analyst

    Oracle 4.6company rating

    Senior business analyst job in Little Rock, AR

    ****Oracle Insurance Policy Administration (OIPA) experience is required.** ** ** An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within the insurance industry. Performs varied and complex duties and tasks that need independent judgment, in order to discover and document business requirements and translate them to Oracle Insurance Policy Administration functional requirements. Applies Oracle methodology, company procedures, and leading practices. **What You'll Do** + Lead the charge on OIPA solution requirements definition and functional design for medium to large-scale implementations across insurance and financial services clients. + Work in an agile environment to create epics, features and user stories to document business requirements and functional design. + Collaborate cross-functionally with business, architecture, and technical teams to ensure requirements are understood, and maintain a requirements traceability matrix. + Collaborate with testing teams to ensure testing efforts align with defined requirements. + Be the trusted advisor to client stakeholders-guiding decision-making, driving adoption, and ensuring every project delivers measurable business value. + Shape the roadmap for success by contributing to planning, estimation, and delivery best practices that keep projects on track and clients delighted. **Responsibilities** ****Oracle Insurance Policy Administration (OIPA) experience is required.** ** **What You'll Bring** + Bachelor's Degree in Actuarial Science, Risk Management, Business Administration or other related focus and/or equivalent job experience. + **3+ years' experience working on Oracle Insurance Policy Administration (OIPA) implementations** . + Knowledge of life insurance or annuity products, underwriting, reinsurance and policy administration processes . + Experience working in Agile environments. + Exceptional communication, problem-solving, and stakeholder management skills. + Fluent in English and comfortable working in dynamic, client-facing environments. + Willingness to travel up to 25%. **Bonus Points If You Have** + Understanding of full insurance policy lifecycle + LOMA certification + A passion for insurance technology innovation and participation in industry forums or thought leadership initiatives. + Experience project managing agile projects + Agile certifications (ex. Scrum Master) Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $87,000 to $178,100 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $87k-178.1k yearly 12d ago
  • Senior Analyst, Business

    Molina Healthcare Inc. 4.4company rating

    Senior business analyst job in Benton, AR

    Provides senior level support for accurate and timely intake and interpretation of regulatory and/or functional requirements related to but not limited to coverage, reimbursement, and processing functions to support systems solutions development and maintenance. This role includes coordination with stakeholders and subject matter experts on partnering teams and supporting governance committees where applicable. JOB DUTIES * Develops and maintains requirement documents related to coverage, reimbursement and other applicable system changes in areas to ensure alignment to regulatory baseline requirements and any health plan/product team developed requirements. * Monitors regulatory sources to ensure all updates are aligned as well as work with operational leaders within the business to provide recommendations for process improvements and opportunities for cost savings. * Leads coordinated development and ongoing management /interpretation review process, committee structure and timing with key partner organizations. Interpret customer business needs and translate them into application and operational requirements. * Communicates requirement interpretations and changes to health plans/product team and various impacted corporate core functional areas for requirement interpretation alignment and approvals as well as solution traceability through regular meetings and other operational process best practices. * Where applicable, codifies the requirements for system configuration alignment and interpretation. * Provides support for requirement interpretation inconsistencies and complaints. * Assists with the development of requirement solution standards and best practices while suggesting improvement processes to consistently apply requirements across states and products where possible. * Self-organized reporting to ensure health plans/product team and other leadership are aware of work efforts and impact for any prospective or retrospective requirement changes that can impact financials. * Coordinates with relevant teams for analysis, impact and implementation of changes that impact the product. * Engages with operations leadership and Plan Support functions to review compliance-based issues for benefit planning purposes. KNOWLEDGE/SKILLS/ABILITIES * Maintains relationships with Health Plans/Product Team and Corporate Operations to ensure all end-to-end business requirements have been documented and interpretation are agreed on and clear for solutioning. * Ability to meet aggressive timelines and balance multiple lines of business, states, and requirement areas. * Strong interpersonal and (oral and written) communication skills and ability to communicate with those in all positions of the company. * Ability to concisely synthesize large and complex requirements. * Ability to organize and maintain regulatory data including real-time policy changes. * Self-motivated and ability to take initiative, identify, communicate, and resolve potential problems. * Ability to work independently in a remote environment. * Ability to work with those in other time zones than your own. JOB QUALIFICATIONS Required Qualifications * At least 4 years of experience in previous roles in a managed care organization, health insurance or directly adjacent field, or equivalent combination of relevant education and experience. * Policy/government legislative review knowledge * Strong analytical and problem-solving skills * Familiarity with administration systems * Robust knowledge of Office Product Suite including Word, Excel, Outlook and Teams * Previous success in a dynamic and autonomous work environment Preferred Qualifications * Project implementation experience * Knowledge and experience with federal regulatory policy resources including Centers for Medicare & Medicaid Services (CMS) and the Affordable Care Act (ACA). * Medical Coding certification. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. Pay Range: $80,168 - $128,519 / ANNUAL * Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. About Us Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
    $80.2k-128.5k yearly 29d ago
  • Business Intelligence Lead - Digital VOC

    Humana 4.8company rating

    Senior business analyst job in Little Rock, AR

    **Become a part of our caring community and help us put health first** The Digital Voice of Customer (VoC) Program Leader & Insights Champion will own and advance the end-to-end VoC strategy across Digital CW, ensuring measurement approaches align with customer experience goals and business priorities. This position is responsible for vendor management (Qualtrics), cross-functional stakeholder collaboration, and driving everyday self-service and adoption of VoC insights throughout the organization. The ideal candidate will develop diverse VoC touchpoints, analyze structured and unstructured data, present findings through effective storytelling, and serve as a thought leader to educate and empower teams for data-driven decision-making. **Key Responsibilities** : + Develop, execute, and continuously refine the comprehensive VoC Program strategy for Digital CW, ensuring alignment with enterprise customer experience objectives and business priorities. + Manage and cultivate the vendor relationship with Qualtrics, representing the interests of Digital CW and collaborating with the Humana Digital lead. + Partner with stakeholders across UX, Product, Business Intelligence, Operations, and other lines of business to strategize, design, and implement optimal VoC touchpoints-including expansion beyond digital channels-to capture actionable customer insights. + Champion the incorporation of VoC metrics into everyday business practices, fostering a pull-driven, self-service engagement model across the enterprise. + Analyze structured and unstructured data to identify trends, friction points, opportunities for improvement, and root causes impacting user experiences. + Synthesize and communicate insights through compelling storytelling to influence cross-functional teams and drive user-backed optimizations. + Stay current with industry trends, emerging tools, and best practices to enhance VoC program effectiveness and operational efficiency. + Serve as a thought leader, educating stakeholders and promoting a culture of data-driven decision-making. **Use your skills to make an impact** **Required Qualifications** + Bachelor's degree and 8 or more years of technical experience in data analysis OR Master's degree and 4 years of experience + 2 or more years of project leadership experience **Preferred Qualifications** + Demonstrated experience leading VOC or customer experience programs in a digital environment + Strong vendor management skills, preferably with Qualtrics or similar platforms + Knowledge of current trends and tools in customer experience measurement and analytics + Advanced experience in analysis and synthesis of quantitative and qualitative data + Excellent communication, presentation, and storytelling skills to inform and influence senior and executive leadership + Experience aggregating data across multiple sources (e.g., primary research, secondary research, operational data) + Working knowledge of primary research techniques (e.g., basic survey design) + Advanced Degree in a quantitative discipline, such as **Business, Marketing, Analytics** , Mathematics, Statistics, Computer Science, or related field + Passion for contributing to an organization focused on continuously improving consumer experiences + Experience analyzing data to solve a wide variety of business problems and create data visualizations that drive strategic direction + Advanced experience working with big and complex data sets within large organizations + Proven ability to work with cross-functional teams and translate requirements between business, project management and technical projects or programs + Proficiency in understanding Healthcare related data + Experience creating analytics solutions for various healthcare sectors + Advanced in SQL, SAS and other data systems + Experience with tools such as Tableau and Qlik for creating data visualizations + Expertise in data mining, forecasting, simulation, and/or predictive modeling Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $117,600 - $161,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 04-17-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
    $117.6k-161.7k yearly 4d ago
  • ServiceNow Business Analyst- Platform

    Cardinal Health 4.4company rating

    Senior business analyst job in Little Rock, AR

    **_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. We are seeking a highly skilled **ServiceNow Business Analyst** to support the analysis, design, and enhancement of various ServiceNow implementations. In this role, you will act as a bridge between IT/business stakeholders and technical teams to gather requirements, define solutions, support the full project lifecycle and drive value outcomes. **Key Responsibilities** **Requirements Gathering & Analysis** + Collaborate with stakeholders to gather and analyze business requirements for ServiceNow enhancements, integrations, new/modify catalogs and projects. + Create process flows, data models, and wireframes to document requirements clearly. + Translate business needs into functional and technical specifications and create user EPICS and Stories in ServiceNow Agile. + Collaborate with developers to ensure requirements are clear and concise for development **Testing, Documentation and Training** + Create and execute test cases; manage UAT with stakeholders and obtain user acceptance sign-off. + Maintain documentation including workflows, data dictionaries, and training materials. + Leverage business knowledge to drive process improvements and enhance system usability. + Provide trainings to stakeholders **ServiceNow and Agile Expertise** + Proficient knowledge and hands-on experience with ServiceNow suites ITSM, ITOM or ITAM. + Work closely with ServiceNow developers to implement solutions. + Monitor and support sprint and project activities, ensuring timely delivery + Facilitate communication among stakeholders and resolve conflicting requirements + Proficient in test case planning, QA/QC reviews. + Experience maintaining sprint backlogs and supporting Agile ceremonies. **_Qualifications_** + 4-8 years of experience with IT SDLC processes preferred. + Proficient knowledge and hands-on experience with various ServiceNow applications such as: ITSM, ITAM, SPM, Service Catalog, SecOps and Agent Chat + Bachelor's degree in related field, or equivalent work experience, preferred + ServiceNow certifications (CSA, CIS-ITSM) is a plus. + ITIL v3/V4 Foundation certification. + Experience implementing systems using Agile methodology. + Skilled in facilitating large group meetings and mediating conflicting requirements + Strong analytical, problem-solving, and communication skills. + The successful candidate will have excellent management and influencing skills, with a strong understanding of ITIL processes + Proficiency in tools such as Lucid charts, MS Word, MS Excel, Power point and collaborative platforms like MS Teams or Google Drive. **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $93,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 2/5/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $93.9k-135.6k yearly 27d ago
  • Business Analyst

    Vtech Solution 4.4company rating

    Senior business analyst job in Little Rock, AR

    Job Description: The Business Analyst is responsible for identifying and detailing opportunities for improvement with internal processes, training, and the quality of service. The Business Analyst is required to be an expert user in AOC applications provided to the courts and to have a high level of understanding of relevant court business processes. The Business Analyst is responsible for providing direction and analysis on issues that require escalation. The Business Analyst is responsible for identifying and detailing opportunities for improvement with internal processes, training, and the quality of service. The Functional Architect reports to a Business Analyst. Job duties: Produce accurate and complete business process documentation and workflows to use in system configuration, data conversion, training materials, and application support Analyze impacts to software applications throughout all phases of projects Work with application developers to translate high-level business requirements into functional and technical specifications Propose changes to validation tables, code tables, and rule tables Maintain system expertise by participating in testing of training materials, software patches, upgrades, configuration, and data conversion results Analyze the impact of data conversion designs and document process changes that result from data conversions Create specification requirements for documents and reports and update change tracking documentation Develop documents and documentation for court use Conduct application training sessions and provide support to end users, both in-person and remote Provide business process information to the training personnel for development of training materials Review training issue logs for impacts to business processes, configuration, security settings, and on-site support Maintain and troubleshoot training equipment, such as computers, projectors, and other audiovisual devices Be familiar with agency policy and procedures Extensive in-state travel with overnight stays to Arkansas courts is required (approximately 75%) Ability to accurately enter information into a computer, accessing information from a computer, and verifying information on a screen. Duties involve utilizing automated equipment Other duties as assigned Educational Qualifications: The formal education of a bachelor's degree is required. A bachelor's degree in Business Administration and a Master of Business Administration or equivalent are preferred. Experience Required: Three years of experience in conducting business analysis is preferred. Knowledge of Arkansas court processes and understanding the use of technology in court software is highly desirable. The Business Analyst will have regular contact with elected court officials and court staff, department staff, other state agency/institutions personnel. As a representative of the AOC, the Functional Architect is expected to maintain a high degree of integrity, decorum, and respect for court personnel at all times. Knowledge, Skills, Abilities Knowledge of Arkansas court business processes and procedures Knowledge of project management and process improvement methodologies Excellent oral and written communication skills, including the ability to communicate effectively with court and non-court, legal and non-legal, technical and non-technical personnel Exceptional analytical and creative problem solving skills Strong computer skills with proficiencies in Microsoft Office, Visio, and Outlook Ability to accurately chart existing business processes, provide thorough analysis, and recommend improvements Ability to add and modify system codes to satisfy functional requirements Ability to analyze and evaluate comparative data, graphically represent work flows, and present in front of large groups Ability to provide classroom training on the use of the applications and provide application support to court end users Ability to identify gaps and define functional requirements for system usage and reporting of data out of the systems Ability to effectively multitask, well under pressure, and meet deadlines Ability to travel in state, often with overnight stays, sometimes on short notice Qualifications Business Analysis Business Process Documentation End User Training Multiple Concurrent Projects Develop Training Material Proficiency with Microsoft Office, Visio, and Outlook Superior Presentation Skills Excellent Communication Skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $59k-77k yearly est. 60d+ ago
  • Contact Center Business Analyst II

    ASM Research, An Accenture Federal Services Company

    Senior business analyst job in Little Rock, AR

    The Reporting, Forecasting & WFM Developer will collaborate with the workstream leads to build the Quality Management, Workforce Management and Reporting systems per the defined designs. Additionally, the developer will manage code and component testing, participate in progress stand-up meetings and provide input on build methodology expertise. + Coordinates with content developers and graphics designers to ensure that needs are technically feasible, translating detailed designs into executable software. + Provides technical site maintenance and advice on moderately complex issues related to animation, search engine techniques, link integrity, navigation, browsers, graphics, and other technical web developments. + Prepares functional specifications from which programs will be written and then designs, codes, debugs, and documents programs. + Develops the requirements of a product from inception to conclusion. Tests, debugs, and refines the software to produce the required product + Designs user interfaces of interactive web applications including ADA 508, and cross browser compliance. + Maintains compliance with standards and conventions in developing programs. + Develops required specifications for simple to moderately complex programs or problems. + Conducts systems tests, monitors test results, and takes appropriate corrective action for the non-routine issues. + Creates coded unit tests and works with Testers/Information Assurance to address program and/or security findings. + Prepares required documentation, including block diagrams, logic flow charts and software program documentation. **Minimum Qualifications** + Bachelor's Degree in Computer Science, Information Systems or a related field or equivalent relevant experience. + 2-5 years of experience with programming or web development activities. **Other Job Specific Skills** + Must be detail oriented, as well as able to work well with clients. + Experience with Java, C#, Python, XML, JavaScript, , or other programming languages in order to design and develop prototypes from the ground up. + Participate in all phases of software development with a focus on design, development, and implementation using Java, C#, SQL, Javascript, or other programming language. + Experience developing scalable databases and applications against a relational database such as Oracle or SQL Server preferred. + Excellent verbal and written communication skills. + Must work efficiently within multiple teams. + Ability to multi-task, work well under pressure, and work in a closed environment with others. + Maintains current knowledge of relevant technology. + Strong problem solving, logic, and analytic skills. + Applies knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. + Familiar with and utilized best programming standards and practices in a professional capacity. + Experience in information system design, including application programming on large-scale case management systems and the development of software to satisfy design objectives **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 95000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $54k-76k yearly est. 33d ago
  • Lead Business Analyst

    Maximus 4.3company rating

    Senior business analyst job in Little Rock, AR

    Description & Requirements At Maximus, we lead with purpose-helping government agencies deliver programs that improve lives. We are seeking a Lead Business Analyst to provide strategic leadership in managing requirements, guiding project teams, and ensuring operational excellence. In this role, you will serve as a trusted advisor to clients and internal stakeholders, driving solutions that meet complex business needs and exceed expectations. ***This is a fully remote position. Requires 5% travel. 100% mileage reimbursed at federal rate*** Why Join Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation. - Lead and implement the design, analysis, interpretation and evaluation of a variety of reports, internal/external resource documents and surveys. - Lead and own activities related to Business Requirement Documents process. - Analyze existing systems, programs, policies, and organizational processes and recommend enhancements and improved solutions. - Design and implement process improvements that enhance customer service and optimize business operational efficiency and quality. - Conduct statistical analyses and evaluates a wide variety of information to assess operational difficulties and develop solutions to complex problems, including escalated issues Independently develop and implement modeling and evaluation processes to determine the effectiveness of current operational activities. - Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation. - Serve as a liaison between business ops and system team for the planning, implementation and maintenance of programs and contractual changes. - Communicate status, risks, and issues to the Systems Analysis and Design Director, senior management and/or the client, as appropriate. - Monitor BA activities with the Systems Analysis and Design Director to ensure that all business analysis activities are allocated appropriately and executed as planned. - Ensure all business requirements and business processes are adequately documented. - Lead cooperative efforts among members of a project team. - Manage efficient execution of business meetings with internal project staff, client staff, and/or project vendors. - Act as advisor to project team members to resolve problems. - Provide support to operation senior staff, division managers and program managers. - Develop high quality communications suitable for clients. - Work effectively with internal and external business partners in the delivery of solutions. - Maintain extensive and comprehensive working knowledge of all assigned programs and projects. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Program Specific Requirements: - BABOK certified preferred - Write complex SQL queries preferred - Analyzing provider policy and resulting business process changes or similar experience required - At least 3+ years Medicaid provider experience / Medicaid provider enrollment experience #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 100,000.00 Maximum Salary $ 150,000.00
    $58k-75k yearly est. Easy Apply 6d ago
  • Business Process Analyst

    Bank OZK 4.8company rating

    Senior business analyst job in Little Rock, AR

    Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We're investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers. The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits (********************************* . Job Purpose & Scope Responsible for effectively monitoring, reviewing, and maintaining various business-related dashboards, collaborating with key stakeholders to ensure appropriate business measures. Assesses and identifies trends, escalating concerns and opportunities for improvement to executive management and other stakeholders (i.e., fraud review/investigations). Also provides support for a range of business applications and processes across Community Banking including, but not limited to, teller, new account opening, account servicing, and all aspects of branch operations. Works closely with Branch Operations Management to ensure effective internal controls in the banking centers. Essential Job Functions + Reviews dashboards on a daily basis to ensure bank policies/procedures are being followed by banking center staff; researches, reports, and escalates any irregularities. + Participates in Community Banking projects, collaborating with management and system administrators to accomplish work objectives. + Partners with business stakeholders and provides subject matter expertise on business processes, workflows, and related systems. + Partners with Community Banking teams, other internal departments (e.g., Deposit Operations, Information Technology, Risk Management, Compliance, BSA Administration, Operational Risk Analysis, Learning & Development), and vendors to ensure solution implementation meets business needs while balancing risk considerations related to policies and internal controls. + Reviews written procedures, training materials, and communications to ensure all information regarding process change is designed appropriately and effectively. + Completes quality assurance and user acceptance testing. + Participates in post-implementation monitoring activities, providing input and support to business stakeholders and the project team, as necessary. + Keeps abreast of industry developments including changes in regulations and technology. + Promotes and maintains a positive work atmosphere by behaving and communicating in a positive, professional manner with co-workers, management, internal partners, and vendors. + Serves as a Retail Complaint Responder for the Bank to assist in identifying trends and opportunities for process improvement within Community Banking. + Regularly exercises discretion and judgment in the performance of essential job functions. + Maintains good punctuality and attendance to work. + Follows Bank policy, procedures, and guidelines. Knowledge, Skills & Abilities + Comprehensive knowledge of banking business processes and how they drive overall efficiency and profitability. + Knowledge of banking regulations. + Ability to communicate effectively both verbally and in writing, including technical writing skills. + Ability to apply technical expertise and demonstrate effective analytical, critical thinking, and problem-solving skills. + Ability to structure a large amount of information within a process framework. + Ability to speak clearly and persuasively in positive and negative situations. + Ability to prioritize effectively and work on multiple projects at once, while meeting deadlines. + Ability to demonstrate accuracy, thoroughness, and attention to detail. + Ability to work effectively both independently and in a team environment. + Ability to travel for business purposes. + Skill in using computer and Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Basic Qualifications + Bachelor's degree or commensurate work experience required. + Minimum of one (1) year of work experience in branch banking, including experience working with bank products/services and regulations, required. Job Expectations Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation. Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. #LI-RV1 EEO Statement Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.
    $53k-73k yearly est. 60d+ ago
  • Lead Business Systems Solutions Analyst

    Lumen 3.4company rating

    Senior business analyst job in Little Rock, AR

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Consulting-level, technical professional. We are seeking an individual with a passion for cloud AI/ML initiatives, eager to drive innovation and leverage cutting-edge technologies to solve complex problems. Experience in a specialty or professional field and strong business acumen. Understands advanced principles, theories, and concepts. Works on complex or unique issues and leverages critical thinking skills to resolve problems. Exercises broad latitude in determining and executing objectives and approaches to assignments. Acts independently toward general results. Empowered to modify or adapt standard procedures to meet different situations. Contributes to the establishment of the organization's strategic goals. **The Main Responsibilities** - Enhances the alignment between business processes and information technology - Facilitates broad discussion to align business units to common solutions - Coaches subject matter experts through the program or project lifecycle to ensure execution - Responsible for actively resolving day-to-day technology needs, including system or process analysis - Understands technical problems and solutions in relation to the current, as well as the future business environment - Suggests plans to integrate new and existing processes - Provides input and supports planning and prioritization for business process engineering related activities - Identifies processes for improvement - May need to document existing processes - Identifies and analyzes gaps between current processes and the desired stated - Develop process performance measures and plans the transition to a new process - Provides counsel and leadership on future use of technology and business process improvements **What We Look For in a Candidate** - Bachelors degree or equivalent education and experience. - 5-10 years related experience. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI $114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote Requisition #: 340577 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $114.1k-152.1k yearly 35d ago
  • Business Intelligence Analyst II

    Summit Utilities Inc. 4.4company rating

    Senior business analyst job in Little Rock, AR

    Job Description Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America's Best Small Employers. Summit is a growing natural gas utility providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do. We have an exciting hybrid opportunity for a Business Intelligence Analyst II based in one of our offices located in Fort Smith, Fayetteville, or Little Rock, Arkansas; Branson, Missouri; Lawton, Oklahoma; or Portland, Maine. POSITION SUMMARY The Business Intelligence Analyst II is a mid-level, high-impact contributor accountable for converting business questions into actionable insights that accelerate operational excellence and strategic decision-making. This role sits at the intersection of data, process, and performance-driving clarity, enabling leaders to “see the business,” and elevating our maturity across analytics. This individual is expected to navigate ambiguity, pressure-test requirements, and deliver dashboards and analyses that business leaders can run their operations on with confidence. Insight Delivery & Dashboard Development Lead the design, build, and enhancement of dashboards, scorecards, and reports that anchor our enterprise KPI framework. Translate business problems into analytical questions and solution designs using strong business acumen and BI best practices. Build visualizations that adhere to corporate standards, leverage semantic models, and position leaders to take swift, informed action. Requirements Gathering & Business Engagement Facilitate structured discovery sessions to extract true business needs, challenge assumptions, and shape clear requirements. Interpret business processes, system flows, and pain points to define KPIs, metrics, thresholds, and data definitions. Provide coaching to the business on leading vs. lagging indicators and dashboard consumption best practices. Analytics & Data Exploration Perform analysis on complex datasets to identify trends, anomalies, risks, and improvement opportunities. Leverage exploratory techniques to answer ad-hoc questions, validate hypotheses, and guide decision-making. Stress-test data quality, completeness, and lineage issues and escalate effectively. Cross-functional Collaboration Partner with the Data Engineering & Architecture team to ensure pipelines and models meet business logic and analytic use case needs. Validate the accuracy of semantic models, KPIs, and business rules and help mature certified data products. Partner with Operations, Finance, Customer Experience, Regulatory, IT, and other business units to ensure analytics meet strategic needs. Communicate complex data and insights to leadership in a clear and actionable way. Self-Service Enablement & Adoption Support training and user enablement efforts that build data literacy across the organization. Provide support for self-service users, ensuring they are aligned with BI standards and KPI definitions. Drive adoption of BI tools, dashboards, and the Analytics Center of Excellence framework. Continuous Improvement & Governance Adhere to BI governance processes including metadata documentation, version control, and dashboard lifecycle management. Identify reporting redundancies, streamline legacy assets, and coach requesters on high-value use cases. Contribute to the evolution of enterprise visualization standards and metric definitions. EDUCATION AND WORK EXPERIENCE Bachelor's degree in Business, Data Analytics, Information Systems, Economics, Engineering, or related field-or equivalent experience. 5+ years of hands-on experience in BI development, analytics, or data visualization roles. Strong proficiency in Power BI (or similar tools) including DAX, data modeling, and dashboard design. Demonstrated ability to translate business problems into analytic solutions and present insights to non-technical audiences. Experience working with relational databases, SQL, and complex data models. Proven ability to manage competing priorities, engage stakeholders, and deliver in a dynamic environment Experience in utilities, energy, infrastructure, or regulated industries. Exposure to Microsoft Fabric or modern cloud analytics platforms. Background with KPI frameworks, performance management, or operational analytics. Familiarity with semantic modeling, certified data products, or data governance programs. KNOWLEDGE, SKILLS, ABILITIES Strong analytical and critical thinking skills, with the ability to interpret complex data and provide actionable insights. Excellent communication skills, both written and verbal, to effectively convey technical information to non-technical stakeholders. Advanced problem-solving abilities and a proactive approach to identifying and resolving data-related issues. High attention to detail and commitment to data accuracy and quality. Strong organizational skills with the ability to manage multiple tasks and prioritize work in a fast-paced environment. Demonstrated capacity for continuous learning and adaptation to new technologies and analytical methodologies. Ability to collaborate effectively with cross-functional teams and build strong working relationships with stakeholders. Self-motivation and a results-driven mindset, with a focus on delivering value to the business. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified. Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home. Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.
    $71k-89k yearly est. 17d ago
  • Technical Business Analyst

    Pearlsoftsolutions

    Senior business analyst job in Little Rock, AR

    We are looking for a Technical Business Analyst with Banking/Payments exp Tech BA (With Banking/ Payments Exp.) Exp. 10+ years Onsite Full Time Permanent
    $51k-69k yearly est. 60d+ ago
  • Business Operations Analyst 2

    Public Consulting Group 4.3company rating

    Senior business analyst job in Little Rock, AR

    Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** . Our Education team offers consulting services and technology solutions to help schools, school districts, and state education agencies/ministries of education promote student success, improve programs and processes, and optimize financial resources. We work with clients to ensure all students have what they need to succeed. Services: + Teaching + Learning Solutions + Data Systems + IT Solutions + Financial Solutions + Equity in Education + Equitable Education + Recovery Services **Duties and Responsibilities** + Supports multiple projects, primarily facilitating business operations related to the development, maintenance and support of PCG solutions. + Communicates with clients to understand their business objective and needs, while working with internal team members to identify and deliver cost effective solutions that increase client satisfaction. + Conducts quantitative and qualitative analysis. + Assists in drafting written communications for internal or client use. + Prepares a wide range of materials required for client presentations and meeting. + Prepares a wide range of materials required to support the Education Practice area SDLC and production support associated with assigned solutions and services. **Required Skills** + Creative problem-solving ability and results-orientation. + Commitment to exceptional client service and ability to lead confidently. + Dedication to accomplishing goals and challenges presented by clients and management. + Ability to interact with various levels of management and clients. + Flexible, self-starter possessing intellectual curiosity. + Ability to move multiple projects forward within a specific timeline and budget while working at a detailed level. + Strong analytical and financial data analysis skills. + Attention to detail and ability to work with large data sets while ensuring accurate results. + Able to follow, critically evaluate, and improve upon current processes. + Ability to recognize issues, identify solutions and proactively bring issues and solutions to the attention of others to facilitate improvement. + Excellent oral presentation and written communication skills. + Solid organizational and time management skills. + Demonstrated expertise in all MS Office products **Qualifications** + Bachelor's degree preferred or 4+ relevant years' experience required **Working Conditions** + Office Setting **The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.** **Compensation:** Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. **As required by applicable law, PCG provides the following reasonable range of compensation for this role: $65,300-$90,000. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.** PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. **EEO Statement:** Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.
    $65.3k-90k yearly 42d ago
  • IT Business Analyst Internship - Summer 2026

    Simmonsbank 4.5company rating

    Senior business analyst job in Little Rock, AR

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. IT Business Analyst Internship Internship Duration: Summer 2026; June 1st - August 7th, 2026 Position Summary This intern position provides a thorough introductory role into the IT Analyst function at Simmons Bank. The intern will gain experience with many aspects of IT and bank processes, especially at the data and software application level. This position offers excellent opportunities for the individual to develop their communication and technical skills in a fast paced, innovative environment. Essential Duties and Responsibilities Work directly with IT and other Business Units to analyze application and platform functionality Identify system requirements and specifications, prepare documentation standards for testing, implementation, integration, or enhancements Actively participate in implementation and user acceptance testing process Participate in AGILE work programs, including sprint planning, SDLC methodologies, software coding and testing Provide end-user support, researching issues, interaction with software/hardware vendors Ensure practices align with documented department standards, best business practices, applicable laws, and regulations Participate in decommissioning process of retired or legacy systems Perform other duties as assigned Follow sound and proven development practices and software development life cycle methodologies throughout the product development. Troubleshoot and debug applications. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Ability to read and comprehend simple instructions, short correspondence, and memos. Computer skills including MS Office products, i.e. Word, Excel, PowerPoint, SharePoint, Teams Programming Languages: C#, .Net, Java, SQL Working knowledge of SQL, RDBMS, and NoSQL-type database management systems. Ability to write routine reports, simple-to-business correspondence, and procedures. Ability to effectively speak, respond to questions, and present information to the following: one-on-one /small groups, and managers. Education and/or Experience Pursuing a degree in Computer Science, Information Technology, Management Information Systems, or related field. Certificates, Licenses, Registrations None Other Qualifications (including physical requirements) Strong oral and written communication skills. Strong organizational, problem solving, and planning skills with the ability to set priorities. Must possess excellent telephone and customer service skills. Other Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice. Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.
    $36k-41k yearly est. Auto-Apply 49d ago
  • Jr Business Analyst to Sr Business Analyst

    First Electric Cooperative 4.2company rating

    Senior business analyst job in Jacksonville, AR

    Job Description: The Jr. Business Analyst provides essential support for documentation, data gathering, and project logistics. This role focuses on maintaining organized project artifacts, capturing low-complexity requirements, and assisting the senior team in validating system behaviors through the user interface (UI) I. REPORTING RELATIONSHIPS A. Reports to Analytics Manager B. Supervises: None II. MAJOR RESPONSIBILITIES A. Data & Analysis: Assist with data gathering and reporting. Collect, clean, and organize data for others to analyze. B. Project Execution & Agility: Support documentation and meeting logistics. Help the team maintain organized project artifacts and run sprint and scrum meetings smoothly. C. Process Modeling & Documentation: Document low-complexity processes and requirements. Capture basic requirements and validate documentation accuracy in FECC project management software. D. Utility Systems Integration: Understand the user interface (UI) of Systems. Know how a user interacts with the core systems. E. ETL & Data Structure: Collect Metadata and assist in data migration. Gather existing data attributes and support User Acceptance Testing (UAT). F. Learning and Growth: Demonstrates a commitment to rapid skill acquisition, proactively mastering the team's tech stack and pursuing foundational certifications in business analytics and project management. Actively seeks feedback and applies lessons learned to iterate on the quality and speed of analytical deliverables. Leverages learning opportunities to transition from supervised task execution to independent ownership of complex business workstreams. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be an exhaustive list of all responsibilities. The Junior Business Analyst shall be required to perform any other duties assigned to fulfill the objectives of the Cooperative. III. INTERNAL RELATIONSHIPS A. This role requires a strong partnership with the Analytics Manager/Product Owner by: i. Receiving prioritized high-level requirements and vision from the Analytics Manager/Product Owner and translating them into executable project tasks. ii. Advising the Analytics Manager/Product Owner on feasibility, effort, and technical constraints to inform backlog prioritization and roadmap decisions. iii. Ensuring accountability by having the Analytics Manager/Product Owner formally sign off on the final User Stories and Acceptance Criteria before development begins. B. Sr. Data Engineer: Assist with the documentation for the technical requirements for data integration, transformation (ETL/ELT), and data storage architecture related to the project. C. Software Developer: Detail user stories and acceptance criteria for implementation. Be the first point of contact for developers on requirement clarity, priority, and functional issues during the build phase. Validate that the developed solution meets the documented specifications. D. Sr. Data Analyst: Assist capturing data requirements necessary for reporting and analytics. Ensure the data captured by the new system or process is structured correctly for future analytical consumption. Review key metrics to validate that the new system achieves the desired business outcome. E. All Employees: To assist and support data infrastructure developments and issues. IV. EXTERNAL RELATIONSHIPS Working with various stakeholders for requirements gathering, and removal of roadblocks V. WAGE AND SALARY This position is an exempt position under the Wage and Hour law, and overtime compensation is not required. POSITION SPECIFICATIONS Junior Business Analyst Education Bachelor's degree in Business Administration, Information Technology, Computer Science, Management Information Systems, Finance, Economics or similar degree is preferred. Certificates in the following areas are highly desirable: · IIBA Agile Analysis Certification (AAC) · Certified Associate in Project Management (CAPM) · Certified ScrumMaster Experience A. 0-2 years of experience; This is an entry level role with a focus on learning core BA competencies. B. Familiarity with Business Analysis, Programming, or Project Management is desired. Job Knowledge A. Basic programming knowledge such basic SQL (e. g. , select statements), python or R. B. Spreadsheet applications such as Excel or Google Sheets C. Familiarity with visualization tools such as Tableau or Power BI D. Basic familiarity with RDBMS E. Must have the ability to quickly obtain knowledge of the following: o Cooperative Departments - understand the responsibilities of Accounting, Administration, Connect2First, Engineering, Marketing, Operations and the various teams within those departments. o Software Applications - Understanding of the different software applications, the subject matter experts of each application, and the data each application is responsible for collecting. o Cooperative Principles and Operations - General knowledge of principles, structure and operations. Abilities and Skills A. High attention to detail B. Strong organization skills C. Ability to learn utility systems and data structures Working Conditions Normal office conditions with some irregular hours, travel and overtime required. This is an on-site position. POSITION SUMMARY The Business Analyst owns the requirements for delivery within the project lifecycle. This role focuses on the "what" and the "why," ensuring that the product backlog is refined and ready for the development team. The Business Analyst acts as a bridge between departmental needs and technical execution, conducting detailed current-state and future-state analysis for specific business unit processes I. REPORTING RELATIONSHIPS A. Reports to Analytics Manager B. Supervises: None II. MAJOR RESPONSIBILITIES A. Data & Analysis: Execute defined analytical tasks. Fulfill well-defined data requests and use visualization to communicate findings internally. B. Project Execution & Agility: Own the requirements delivery in sprints. Manage the requirements side of the project lifecycle, ensuring the backlog is ready for the team. C. Process Modeling & Documentation: Analyze and design department level workflows. Create accurate documentation for specific business unit processes, requirements, issues in FECC project management software. D. Utility Systems Integration: Understand core systems and data flow. Know the purpose of key utility systems and how they interact at a transactional level. E. ETL & Data Structure: Document data requirements. Define the required data inputs and outputs for specific functional requirements. F. Professional Development: Proactively expands technical and functional expertise by pursuing advanced industry certifications (e. g. , CCBA, IIBA-AAC) and mastering emerging analytical toolsets. Accountable for bridging personal knowledge gaps to take independent ownership of increasingly complex workstreams, ensuring all deliverables align with current industry's best practices and organizational standards. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be an exhaustive list of all responsibilities. The Business Analyst shall be required to perform any other duties assigned to fulfill the objectives of the Cooperative. III. INTERNAL RELATIONSHIPS A. This role requires a strong partnership with the Analytics Manager/Product Owner by: i. Receiving prioritized high-level requirements and vision from the Analytics Manager/Product Owner and translating them into executable project tasks. ii. Advising the Analytics Manager/Product Owner on feasibility, effort, and technical constraints to inform backlog prioritization and roadmap decisions. iii. Ensuring accountability by having the Analytics Manager/Product Owner formally sign off on the final User Stories and Acceptance Criteria before development begins. B. Sr. Data Engineer: Work closely to define the technical requirements for data integration, transformation (ETL/ELT), and data storage architecture related to the project. Ensure business requirements are technically feasible and that all data flows align with established data engineering standards. Documents source-to-target mapping and data validation rules for system integration C. Software Developer: Detail user stories and acceptance criteria for implementation. Be the first point of contact for developers on requirement clarity, priority, and functional issues during the build phase. Validate that the developed solution meets the documented specifications. D. Sr. Data Analyst: Consult on the data requirements necessary for reporting and analytics. Ensure the data captured by the new system or process is structured correctly for future analytical consumption. Review key metrics to validate that the new system achieves the desired business outcome. E. All Employees: To assist and support data infrastructure developments and issues. IV. EXTERNAL RELATIONSHIPS A. Working with various stakeholders for requirements gathering, and removal of roadblocks V. WAGE AND SALARY This position is an exempt position under the Wage and Hour law, and overtime compensation is not required. POSITION SPECIFICATIONS Business Analyst Education Bachelor's degree in Business Administration, Information Technology, Computer Science, Management Information Systems, Finance, Economics or similar degree is preferred. Certificates in the following areas are highly desirable: · PMI Professional in Business Analysis (PMI-PBA) · IIBA Certification of Capability in Business Analysis (CCBA) · IIBA Agile Analysis Certification (AAC) · Certified Associate in Project Management or Project Management Professional · Certified ScrumMaster or Professional Scrum Master Experience A. 2-3 years of experience in analytics, project management, or software development role, with experience managing or coordinating technology projects (Hybrid BA/PM, Scrum Master, or Project Coordinator experience preferred Job Knowledge A. Strong practical knowledge of Agile (Scrum/Kanban) and/or Hybrid project delivery methodologies is desired. B. Ability to quickly understand and document technical concepts, data structures, and system integrations is desired. C. Analytical, organizational, facilitation, and verbal/written communication skills are desired. D. Knowledge of project management/Agile tools (e. g. , OpenProject, Jira, Trello) and process modeling tools (e. g. , Visio, Lucidchart) is desired. E. Proficiency with data visualization/query tools for ad hoc analysis (SQL, Python, R, Apache Superset, Tableau, Power BI) is desired. F. Must have the ability to quickly obtain knowledge of the following: o Cooperative Departments - understand the responsibilities of Accounting, Administration, Connect2First, Engineering, Marketing, Operations and the various teams within those departments. o Software Applications - Understanding of the different software applications, the subject matter experts of each application, and the data each application is responsible for collecting. o Cooperative Principles and Operations - General knowledge of principles, structure and operations. Abilities and Skills A. Strong problem solving and critical thinking skills B. Attention to detail and a focus on producing accurate, high-quality work C. Ability to communicate findings clearly in both written and verbal formats D. Strong organization and time management skills E. Ability to work independently or collaboratively as part of a team F. Continuous learner with a passion for exploring new technologies, methodologies, tools, techniques, and concepts Working Conditions Normal office conditions with some irregular hours, travel and overtime required. This is an on-site position. POSITION SUMMARY The Sr Business Analyst plays a critical hybrid role, serving as the link between business needs, solution design, and project execution. Reporting directly to the Analytics Manager, this role is responsible for the detailed analysis and documentation of requirements (the "what" and "why") and the tactical management of the delivery process (the "how" and "when") for our technology and process improvement initiatives. The ideal candidate possesses exceptional analytical skills, deep process modeling expertise, and proven project execution capabilities in an Agile or hybrid environment. I. REPORTING RELATIONSHIPS A. Reports to Analytics Manager B. Supervises: None II. MAJOR RESPONSIBILITIESA. Facilitate Agile meetings and acceptance testing to improve and communicate product development to internal and external stakeholders. B. Compile, and document product and process requirements, issues, and workflows in FECC project management software. C. Create and maintain requirement documentation including flow charts, use cases, etc. to better illustrate feature specifications. D. Manage scope, project activities, and change requests to assess their impact on delivery goals. E. Identify current-state inefficiencies and design optimized future-state business processes, and workflows within various solutions. F. Handle ad hoc business queries and requests from management for one-off data pulls, analysis, and visualizations to provide quick insights to management. G. Create clear and concise visualizations to communicate the ad hoc analysis to non-technical stakeholders. H. Knowledge Leadership & Capability Building: Drives the continuous evolution of the Business Analysis practice by spearheading the adoption of innovative methodologies, such as AI-augmented requirements engineering and advanced data storytelling. Acts as a formal mentor to junior and mid-level staff, standardizing high-impact workflows and ensuring the team's collective analytical maturity keeps pace with shifting market trends and enterprise-level strategic goals. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be an exhaustive list of all responsibilities. The Sr. Business Analyst shall be required to perform any other duties assigned to fulfill the objectives of the Cooperative. III. INTERNAL RELATIONSHIPS A. This role requires a strong partnership with the Analytics Manager/Product Owner by: i. Receiving prioritized high-level requirements and vision from the Analytics Manager/Product Owner and translating them into executable project tasks. ii. Advising the Analytics Manager/Product Owner on feasibility, effort, and technical constraints to inform backlog prioritization and roadmap decisions. iii. Ensuring accountability by having the Analytics Manager/Product Owner formally sign off on the final User Stories and Acceptance Criteria before development begins. B. Sr. Data Engineer: Work closely to define t
    $64k-76k yearly est. 4d ago
  • Sr Principal Business Applications Analyst

    UKG 4.6company rating

    Senior business analyst job in Little Rock, AR

    Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Job Summary We are seeking a strategic and results-driven Business Applications Analyst to drive and manage cross-functional transformation initiatives that align with our company's strategic objectives. This role requires a dynamic leader with a proven ability to transform business processes and functions through effective cross-functional teaming, rigorous program management, and exceptional communication. The ideal candidate will serve as a thought leader and change agent, driving innovation and operational excellence across the enterprise. Key Responsibilities - Thought Leadership: Recommend creative and innovative solutions to strategic business problems leveraging industry best practices and insights from the analysis of internal and external data. - Operational Improvements: Identify inefficiencies and lead efforts to streamline operations and improve productivity. - Strategic Initiative Execution: Partner with Business Leads to support the planning, execution, and delivery of enterprise-wide transformation initiatives, ensuring alignment with strategic goals. - Cross-Functional Collaboration: Lead teams across departments (e.g., Sales, Finance, Operations, Product, Technology) to ensure seamless integration and execution of transformation efforts. - Program Management: Create project plans, manage timelines, budgets, risks, and resources, and ensure successful delivery of transformation projects. - Change Management: Design and implement change management strategies to support adoption and sustainability of new processes and technologies. - Stakeholder Engagement: Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and buy-in. - Performance Monitoring: Track metrics that will monitor the success of transformation initiatives; adjust strategies based on performance data. - Communication & Reporting: Prepare and deliver clear, concise updates to stakeholders and leadership. Create visualizations and presentations to communicate project status, risks, and recommendations. Qualifications - 10+ years of experience in program management, business transformation, or strategic operations. - Proven track record for partnering with cross-functional teams and delivering significant business impact (e.g., Finance, Sales, Operations, Product Development, Customer Experience, Customer Success or Cloud), with a strong understanding of their KPIs and operational models. - Exceptional organizational, analytical, and problem-solving skills. - Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams. - Project Management certification (e.g., PMP, Agile, Lean Six Sigma) strongly preferred. - Experience with enterprise project management tools (e.g., Asana, MS Project, Smartsheet). Service Now SPM a plus. Success Metrics - Measurable improvements in operational efficiency, customer satisfaction, and profitability. - Positive stakeholder feedback and high adoption rates of new processes or systems. - Timely and on-budget delivery of transformation projects. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $145,600.00 to $200,000.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
    $69k-89k yearly est. 3d ago
  • Workforce Analytics & Productivity Monitoring Analyst

    Sedgwick 4.4company rating

    Senior business analyst job in Little Rock, AR

    By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Workforce Analytics & Productivity Monitoring Analyst **PRIMARY PURPOSE OF THE ROLE:** To manage Sedgwick's Workforce Analytics software and serve as a product owner who works with the various lines of business to champion the use of the product, administer the software and work with various stakeholders to integrate the product into daily operations. **ESSENTIAL RESPONSIBLITIES MAY INCLUDE** + Engineers, implements, monitors and champions Workforce Analytics & Productivity Monitoring software. + Identifies and defines system and application requirements. + Designs workforce analytics/productivity monitoring architecture and develops detailed roll-out plans. + Prepares and documents standard operating procedures and protocols. + Configures and troubleshoots application and integrated devices. + Develops technical solutions and new productivity/monitoring tools to assist in workforce analytics and automating repeatable tasks. + Leads IT groups and business units as necessary in troubleshooting compatibility issues between tools and business or productivity programs. + Performs analysis of software or programs and provides written or verbal analysis and recommendations to management. Analyzes client and customer needs as required and provides clear and concise reports and recommendations to leadership. + Works closely with management on assigned projects from inception through implementation ensuring adequate internal communication and user involvement is maintained. The candidate will be responsible for administering and supporting workforce analytics and productivity monitoring platforms, ensuring optimal configuration, performance, and data integrity. Key responsibilities include software setup and customization, user enrollment and access management, and seamless integration with enterprise systems such as HRIS and identity management platforms. The role requires strong capabilities in data management, report customization, dashboard development, and analytical interpretation of workforce trends. The candidate will also be expected to communicate effectively with stakeholders, provide training and onboarding for end users, coordinate with software vendors for support and enhancements, and maintain audit readiness by ensuring compliance with data governance and privacy standards. **QUALIFICATIONS** Bachelor's degree in Information Systems, computer science, or related technology field from an accredited college or university preferred. Related technical institute certification preferred. Eight (8) years of encryption technologies/algorithms, digital forensics, network topologies, and access controls experience or equivalent combination of educated and experience required. Skills & Knowledge + Knowledge of Workforce Analytics applications such as ActivTrak, Teramind, Insightful, etc. + Knowledge of Performance Monitoring applications & concepts + Knowledge of audit and compliance + Knowledge of various operating systems + Knowledge of desktop productivity software + Excellent oral and written communication skills, including presentation skills + PC literate, including Microsoft Office products + Analytical and interpretive skills + Strong organizational skills + Excellent interpersonal skills + Ability to create and complete comprehensive, accurate and constructive written reports + Ability to work in a team environment + Ability to meet or exceed Performance Competencies **TAKING CARE OF YOU** + Career development and promotional growth opportunities. + A diverse and comprehensive benefits offering including medical, dental vision, 401k, PTO and more. \#IT \#informationtechnology Work environment requirements for entry-level opportunities include - Physical: Computer keyboarding Auditory/visual: Hearing, vision and talking Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. **If you're excited about this role but your experience doesn't align perfectly with every qualification in the , consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the** **right candidate for this or other roles.** Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. **If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.** **Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
    $54k-72k yearly est. 60d+ ago
  • Senior Analyst, Product Management, Portfolio Risk Management

    Travelers Insurance Company 4.4company rating

    Senior business analyst job in Little Rock, AR

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Product **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $81,500.00 - $134,500.00 **Target Openings** 1 **What Is the Opportunity?** Within the Product & UW team at Travelers, you will have the opportunity to regularly engage in unique and intellectually stimulating business problems. As a Sr Analyst, PM, Portfolio Risk Management, you will serve as an influential member of project teams focused on catastrophe (CAT) risk management, providing analytical insights to leadership and business partners. You will analyze portfolio risk to help inform CAT underwriting and product pricing strategy, monitor aggregation profiles, and perform risk reward analytics to assess the risk of financial loss due to natural and manmade catastrophes. You may support CAT Event Response coordination, producing impacted exposure summaries for major events and providing guidance to line of business and state teams, as well as executive, claim, reserving and analytical teams. You will also maintain working knowledge of the data ecosystems for management of CAT metrics, reports, and exposure data. By collaborating with partners across the organization you will ensure strategic direction and alignment for successful execution. **What Will You Do?** + Independently conduct and understand data analysis of business results including product refreshes, performance expectations and identifying root cause. + Formulate and execute potential recommendations to drive desired growth & profitability impacts based on established strategy with consideration for local regulatory nuances, and broader marketplace dynamics. + Present, inform and influence recommendations to business partners including proposed product/pricing changes or new product builds. + May function as a subject matter expert in strategic initiatives to support the goals and objectives of the broader organization. + May coach and mentor on specific projects. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree in Business Management/Administration, Mathematics, Finance, Actuarial Science, Economics, or other analytics related field. + Three years' experience working in a mathematical, analytical, or data related role preferably in the financial services industry. + Experience with competitive analysis tools. + Strategic thinker with the ability to use sound judgment to resolve issues as they arise. + Excellent communication skills with the ability to consult and present information effectively. + Strong data analysis skills with the ability to interpret trends and provide insights and recommendations to business partners. + Knowledge of pricing and actuarial techniques and understanding of actuarial concepts such as loss development and trending. + Understand ratemaking and its application, such as profitability, risk loads, etc. + Understand the workflow and terminology of insurance products and processes and their impact on profit and loss. **What is a Must Have?** + Bachelor's Degree or equivalent combination of education and experience. + Two years of experience in data analytics or similar work experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $81.5k-134.5k yearly 42d ago
  • Senior Data Analyst, Internal Audit IT

    Coinbase 4.2company rating

    Senior business analyst job in Little Rock, AR

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Senior Data Analyst, Internal Audit IT will work within the IT Internal Audit team to pull, test, and analyze key systems and tools data. The ideal candidate will be capable of measuring system and model performance, conduct data analysis to test the design and operational effectiveness of key Information Technology (IT) and security controls, and perform comprehensive testing of system changes. This role requires a deep understanding of SQL and Snowflake, data ETL processes, as well as the ability to build metrics and reports to support internal audit activities. The ideal candidate will work highly independently, identifying creative solutions to test complex data sets and data flows, and generating accurate data extracts and reports that will support the internal audit team in their control testing. In addition, the candidate should possess a working knowledge of IT audit principles and practices, with the ability to apply them in a data-intensive environment. *What you'll be doing (ie. job duties):* * *Data Analysis for IT and Security Control Testing:* * Perform in-depth data analysis to assess the design and operational effectiveness of key IT and security controls via writing complex, yet efficient and reusable SQL code. * Identify potential areas of risk and provide recommendations for improvement. * *System/Model Change Testing:* * Conduct detailed testing of system or model changes to validate their impact and ensure they meet compliance and performance requirements. * Document and communicate the results of testing to relevant stakeholders. * *Independent and Creative Problem-Solving:* * Work highly independently, identifying and implementing creative solutions to test complex data sets and data flows. * Proactively seek out and address challenges in data testing and analysis, ensuring robust and reliable results. * *Complex Data Extracts and Reports:* * Produce data extracts and reports via SQL from a variety of sources that will support the internal audit team in their control testing. * Translate vague and complex data requests into clear and actionable requirements. * Ensure data exports are accurate, comprehensive, and aligned with audit requirements. * *ETL Process Testing:* * Test data ETL (extraction, transformation and load) from upstream production systems into the data repository, and from the data repository into the Enterprise Tools. * Validate data completeness and accuracy during ETL process. * *Develop and Improve Metrics and Dashboards:* * Design, develop, and enhance metrics and dashboards to measure the performance of various systems within the organization. * Ensure that metrics and dashboards provide actionable insights for the Internal Audit team. *What we look for in you (ie. job requirements):* * 4+ years of technology experience in a data analytics role at a technology, consulting, financial institution, or a financial technology firm. * Bachelor's degree in Data Science, Computer Science, Statistics, or a related field; Master's degree preferred. * Excellent analytical skills; strong SQL, Snowflake, and data visualization skills. * Understanding of IT operations, IT and security infrastructure, cybersecurity program, operationalization of enterprise technology stacks, etc. * Knowledge of software development life cycle (SDLC): requirements development, system design, development, testing and production launch. * Ability to optimally collaborate in a cross-functional environment and under minimal direction. * Strong communication skills, both verbal and written. *Nice to haves:* * Experience with Model Validations and Regulatory Examinations. * Experience with GitHub and DevOps tools. * Programming experience in Python. * Knowledge of data visualization tools like Looker, Superset, Tableau. * Experience in the financial services industry or a highly regulated environment. * Knowledge of cryptocurrency. Job #: P72262 \#LI-Remote *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $135,320-$159,200 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $135.3k-159.2k yearly 60d+ ago

Learn more about senior business analyst jobs

How much does a senior business analyst earn in Little Rock, AR?

The average senior business analyst in Little Rock, AR earns between $58,000 and $99,000 annually. This compares to the national average senior business analyst range of $72,000 to $129,000.

Average senior business analyst salary in Little Rock, AR

$76,000

What are the biggest employers of Senior Business Analysts in Little Rock, AR?

The biggest employers of Senior Business Analysts in Little Rock, AR are:
  1. Canon
  2. Cardinal Health
  3. Prime Therapeutics
  4. Oracle
  5. Situsamc
Job type you want
Full Time
Part Time
Internship
Temporary