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  • Business Analyst

    Soft Inc.

    Senior business analyst job in Fairfield, CT

    PLEASE NOTE: WE ARE NOT ACCEPTING ANY 3RD PARTY SOLICITATIONS. ANY SUCH INQUIRIES WILL NOT BE CONSIDERED OR RECEIVE A RESPONSE. WE CAN ONLY WORK WITH DIRECT APPLICANTS WHO ARE AUTHORIZED TO WORK IN THE US WITHOUT SPONSORSHIP. THIS IS AN ON-SITE ROLE FOR LOCAL CANDIDATES ONLY. We do NOT sponsor!! SOFT's client has an immediate need for a Business Analyst to work hybrid in Fairfield County, CT. Initial project duration is 4-6 months with ample opportunity for expanded duration. Responsibilities for this role: Primary responsibility is business analysis, stakeholder engagement, requirements definition, and workflow mapping. Work will consist of a few projects including a data warehouse project, and insurance project, a data aggregation project Requirements for this role: Prior work experience in a financial environment Minimum of 5 years of experience as a Business Analyst Strong business analysis capability (requirements gathering, use cases, user stories, process mapping). Ability to work closely with end users, understand workflows, and translate them into clear, structured requirements. Comfortable facilitating discussions, asking probing questions, and documenting business needs for future data warehouse and reporting. Good communication skills and ability to build rapport with stakeholders.
    $64k-92k yearly est. 4d ago
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  • Business/Systems Analyst

    Kellymitchell Group 4.5company rating

    Senior business analyst job in Stamford, CT

    Our client is seeking a Business/Systems Analyst to join their team! This position is located in Stamford, Connecticut. Develop and own Business Requirement Documents (BRDs) to define chat, chatbot, and IVR product enhancements, customer experience improvements, and digital engagement strategies Collaborate cross-functionally with product managers, UX/UI designers, developers, and external vendors to ensure seamless implementation of chat, chatbot, and IVR solutions Analyze chat and IVR performance data, customer interactions, and pain points to identify improvement opportunities Translate customer needs into clear, actionable business and functional requirements with use cases, process flows, and user stories across chat and IVR journeys Partner with data and analytics teams to define and track KPIs such as: containment rate, deflection, CSAT, chat adoption, IVR completion rates Ensure all requirements align with customer expectations, operational feasibility, and business goals Conduct pre- and post-deployment user testing to validate enhancements and identify potential issues Facilitate stakeholder discussions, ensuring transparency, alignment, and prioritization of chat and IVR initiatives Document and maintain process improvements to streamline digital self-service, chat interactions, and agent handoff experiences Desired Skills/Experience: 3+ years of experience as a Business Analyst in digital servicing, chat, chatbot, IVR, or customer experience Proven ability to create BRDs, user stories, use cases, and process flows for customer-facing digital and voice products Experience working with chat platforms, chatbot solutions, and IVR systems Experience with business analysis tools such as: JIRA, Confluence, Microsoft Visio, and other BA documentation software Familiarity with Agile and Scrum methodologies in software development Knowledge of customer experience best practices and UX principles Excellent analytical, communication, and stakeholder management skills Experience working in telecommunications or digital customer support environments Understanding of APIs, web services, and conversational AI Prior experience with automation and AI-driven optimization for chatbots or IVR Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $42.00 and $50.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $42-50 hourly 5d ago
  • Senior Technical Business Analyst

    Xsell Resources 4.6company rating

    Senior business analyst job in Hartford, CT

    Seeking Senior Technical Business Analysts for our Fortune 5 Healthcare client. Hybrid (3+ days/week) - Hartford, CT C2H role open to GC, USC. Must be willing to convert to FTE Specify if applying for Role 1 or Role 2. Will not consider 3rd party vendors. Please no phone calls. Role 1: Senior Technical BA Must Have Qualifications 10+ years of experience as a Technical Business Analyst specializing in software application delivery. Proven ability to work as an engaged team member, demonstrating critical thinking, proactive communication, and active contribution to team objectives. Exceptional written and verbal communication skills for clear and effective stakeholder engagement. Hands-on experience with large-scale Agile programs, including 3-month planning cycles and 2-week sprint execution. Strong capability to collaborate with cross-functional stakeholders, including Product Managers, Engineering Leads, and Business Operations Leads. Expertise in leading and contributing to epic and feature discovery and refinement sessions, identifying requirements and gaps. Ability to independently determine next steps and drive work forward to meet objectives. Skilled in creating process and data flow diagrams to support technical and business requirements. Proficient in communicating effectively with developers and IT teams to ensure alignment and clarity. Demonstrated ability to produce and maintain high-quality documentation for technical and business processes. Experience in developing and maintaining field-level mapping spreadsheets and related documentation. Foundational understanding of programming concepts and strong knowledge of API usage, documentation standards, data formats, testing tools, and implementation practices. Education Bachelor's degree in Computer Science, Software Engineering, Information Technology, or equivalent combination of education and experience. Beginner-level certifications in Artificial Intelligence / Agentic AI. Nice to Have Prior experience in Secure Messaging. Experience with building AI Agents. Role 2: Senior Technical Business Analyst Responsibilities: Participating in feature refinement sessions with key stakeholders to ensure the specified needs are clearly articulated, identify gaps, and propose adjustments as needed. Documenting API/data interface/technical requirements Collaborating with Conversation Designers to depict the Conversation flow including technical logic, such as API calls, KPIs, technical notes, etc. Ensure conversation flows adhere to technical feasibility and system constraints Required Qualifications 7+ years professional experience in the software industry, in a Technical Business Analyst role Proficient with process flow software such as LucidChart and/or Visio Knowledge of API interfaces required to support conversational dialog Experience with API integration tools such as Postman or Swagger or similar tools Highly motivated, independent worker with a pulse on industry trends and best practices. Excellent written and verbal communication skills Ability to work collaboratively in a highly matrixed environment. Preferred Qualifications Experience as a Business or Information Architect. Proven track record of designing and implementing conversational AI solutions, preferably in a large-scale (healthcare, media, technology) enterprise environment. Experience with scaled agile (SAFe) methodology Education Bachelor's degree Computer Science, Software Engineering or Information Technology or equivalent combination of education and experience.
    $100k-135k yearly est. 2d ago
  • Business Operations Analyst

    Healthplanone 4.2company rating

    Senior business analyst job in Shelton, CT

    The Business Operations Analyst supports Licensing, Contracting, and the Operations Support Teams by monitoring performance metrics, identifying bottlenecks, and providing data-driven insights. This role conducts quality and compliance audits, evaluates regulatory impacts, and tracks trends such as agent fallout and renewal risks. The analyst ensures accuracy across systems like AgentSync and the CRM, delivering actionable intelligence that improves efficiency, reduces risk, and strengthens overall operational compliance. This position requires a hybrid schedule reporting to our Shelton, CT location 3 days a week. Supervisory Responsibilities: None Duties/Responsibilities: Collaborate with team members and stakeholders to support operational performance monitoring and reporting. Assist in tracking licensing and policy turnaround times, backlogs, expenses, and approval rates to ensure accuracy and timeliness. Help analyze workload capacity and contribute to forecasting for inbound and outbound volume. Perform root-cause analysis under guidance to identify operational bottlenecks and recommend basic improvements. Conduct accuracy checks and audits for Licensing, Contracting, Enrollment, and call lists; escalate discrepancies as needed. Support assessment of operational impacts from regulatory changes, including State DOI rules. Monitor agent fallout and drop-off trends; assist in identifying renewal lapses and high-risk expirations for proactive follow-up. Perform cost analysis for license renewals and maintain supporting documentation. Validate data accuracy across AgentSync, CRM systems, and related platforms; flag anomalies for review. Provide timely updates to team leads on reporting status, audit timelines, and identified issues. Perform other related duties as assigned. Required Skills/Abilities: Bachelor's degree in Business, Finance, Economics, or a related field. Minimum 2 years of analyst experience Proficiency in building reports, tracking KPIs, and communicating operational performance metrics in a clear, actionable manner. Ability to analyze workload patterns and support forecasting for staffing and volume planning. Comfortable using operational systems such as AgentSync, CRM tools, Excel/Sheets, and BI/reporting platforms Ability to work effectively with Operations, Compliance, Finance, Technology, and Licensing teams to gather data, resolve issues, and support process improvements Strong ability to manage multiple priorities, maintain documentation, and oversee ongoing monitoring of performance metrics. Excellent written and verbal communication, able to translate data insights into actionable recommendations for leadership and cross-functional partners. Preferred Skills/Abilities: Knowledge of Medicare Health Insurance industry, products, compliance, and operations Physical Requirements: Must be able to remain in a stationary position (e.g., sitting or standing) for extended periods of time, typically in a cubicle environment (constant noise, fluorescent overhead lighting) Frequent use of a computer, dual monitors, keyboard, mouse, and other standard office equipment such as a telephone, copier, and printer. Must be able to communicate effectively, including exchanging information in person, in writing, by telephone, email or video conferencing. Visual and auditory acuity required to perform job duties effectively, including reading, writing, and interpreting information on screens or in print. Hand dexterity, fine motor skills needed to operate a keyboard and mouse efficiently Reach with hands and arms occasionally For Hybrid Roles: Must be able to commute to an office setting as required, which may include walking short distances and navigating an office environment. Occasionally moves about the office to access files, office machinery, and meet with others.
    $57k-78k yearly est. 5d ago
  • Sr Business Intelligence Analyst

    Munich Re 4.9company rating

    Senior business analyst job in Hartford, CT

    All locations Princeton, United States; Chicago, United States; Hartford, United States; New York, United States; Philadelphia, United States; We are adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the creation of innovative solutions for our business units and clients. The Company Welcome to Munich Re Specialty - North America, a leading specialty insurance provider dedicated to delivering exceptional underwriting, claims, and risk management expertise to our partners and customers. As a trusted industry expert, we offer a broad range of comprehensive and customized solutions, including casualty, professional lines, property, surety, and public entity coverages. With the financial strength and global resources of our A+ Superior (A.M. Best) rated organization, we provide unmatched stability and reliability. Our team is committed to superior service levels, a distinctive approach to specialty solutions, and a deep understanding of the complex risks our clients face. Join our team and be part of a dynamic and experienced organization that is shaping the future of specialty insurance in North America. The Opportunity Future focused and always one step ahead! The Senior Business Intelligence Analyst will be responsible for supporting the data, reporting, and analytical needs across the entire Munich Re Specialty North America (MRSNA) Claims portfolio. The role will involve analyzing and synthesizing claims data from multiple sources, producing high quality insights that demonstrate a full narrative, and communicating to key stakeholders including executives and senior leadership across the MRSNA organization. They will be fully responsible for the development of dashboards, easily digestible data visualizations, and other reports to support a data driven claims operation. Responsibilities In this position you will: Collaborate with various departments within MRSNA to independently respond to requests and provide business insights from claims data by producing accurate and meaningful dashboards / reports Provide in-depth analysis and detailed insights to support planning, forecasting, severity management, capacity and workload management Develop deep understanding of claims severity and frequency trends, drivers, and components while contributing to multiple complex analyses Create new visualizations or reinvent existing Claims reports and dashboards by pulling data from different data warehouses at MRSNA (Duck Creek, ISyCL, IRDW, Snowflake, FSRI, Universal, Bridge) Create process and governance documentation including data dictionaries to ensure operational continuity, assist with other data analysis activities (data cleaning, querying, visualization, etc.) Support the quarterly Outlier review process for MR Group reporting and financial recommendations Qualifications Successful candidates will possess the following experience/skills/qualifications: BA/BS required, MS preferred in Data Science, Business Analysis, Information Technology or equivalent combination of education and employment 8+ years of experience in P&C insurance industry with solid understanding of P&C Insurance data 8+ years as a technical data analyst, with experience in advanced SQL and proficient in querying data using MS SQL Server Demonstrated experience with data visualization tools such Power BI, Advanced SQL, Excel, PowerPoint Skills (screening will be conducted to assess knowledge of SQL, Power BI and Excel) Proven track record of collaboration and working effectively with a multi-functional team and throughout the organization; foster an environment of shared responsibility and accountability Experience in providing data driven consultation and business communication to executive leadership Strong knowledge of analyzing datasets using Excel Excellent analytical, problem solving and organizational skill and mindset Proactive, self-motivated and detail oriented Innovative mindset to improve operational efficiencies and ability to influence change Highly adaptable and able to have effective discussions with various stakeholders and partners Excellent communication and negotiation skills. Ability to organize, plan and implement work assignments, juggle competing demands and work under pressure of frequent and tight deadlines The Company is open to considering candidates in numerous locations, including Chicago (IL), New York City (NYC), Philadelphia (PA), Hartford (CT), and Princeton (NJ). The salary range posted below reflects market variations across various locations. The offer will be adjusted per geography. The base salary range anticipated for this position is $99,700-$166,100, plus opportunity for company bonus based upon a percentage of eligible pay. In addition, the company makes available a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO). The salary estimate is adjusted to reflect the varying market conditions across different locations, with the with the higher end being more aligned with the NYC job market. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range. We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits: Two options for your health insurance plan (PPO or High Deductible). Prescription drug coverage (included in your health insurance plan). Vision and dental insurance plans. Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&D coverage that is equal to 1x annual salary. Short and Long Term Disability coverage. Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children). Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity). In addition to the above insurance offerings, our employees also enjoy: A robust 401k plan with up to a 5% employer match A retirement savings plan that is 100% company funded. Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries. Eligibility to receive a yearly bonus as a Munich Re employee. A variety of health and wellness programs provided at no cost. Paid time off for eligible family care needs. Tuition assistance and educational achievement bonuses. A corporate matching gifts program that further enhances your charitable donation. Paid time off to volunteer in your community. At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LI-MB1 Apply Now Save job
    $99.7k-166.1k yearly 4d ago
  • Epic Fertility Systems Analyst & Implementation Liaison

    Northwell Health 4.5company rating

    Senior business analyst job in Melville, NY

    A healthcare provider is seeking a skilled application analyst for the Epic Fertility application. The role involves participation in analysis, configuration, testing, and support of the system. Successful candidates will act as liaisons between business and technology, ensuring smooth implementation and compliance with regulations. Preferred qualifications include a Bachelor's Degree and experience in a high-tech environment, with strong communication and leadership skills required for this position. #J-18808-Ljbffr
    $78k-113k yearly est. 5d ago
  • Consolidations & Reporting Senior Analyst

    QXO

    Senior business analyst job in Greenwich, CT

    Reports to: VP Consolidations & Finance Systems Job Type: Full-Time As a Finance Consolidations Senior Analyst at QXO, you'll initially play a key role in the implementation, testing, validation, reconciliation and maintenance around all data flows originating in our new Oracle subledgers through to our EPM system. As systems go live the key focus will migrate to managing metadata / chart of accounts and trial balance / transactional data and hierarchies in our EPM system including Oracle FCCS / EDMCS / EPBCS. The role will develop into a full fledged consolidation and reporting role that will produce consolidated reporting to our external reporting, tax and FP&A teams. As such, the role requires a solid accounting background coupled with a strong desire to produce meaningful reporting through cutting edge data management. This is not a pure play systems configuration role and the candidate likely started their career in accounting. What you'll do: Initially this role will focus on everything around system implementation (data perspective including metadata and transactional data) but will quickly migrate to managing reporting out of the EPM space in support of key stakeholders including external reporting, FP&A, tax etc. Serve as a key member of the finance / accounting team with primary focus in our EPM Reporting space but will also play a key role in assisting with the implementation of Oracle Fusion subledgers along with the validation and testing of key data flow across Oracle Cloud. Execute extensive User Acceptance Testing (UAT) by assisting with test plan design, writing structured test scripts, validating accounting data flows, identifying defects, and partnering with the implementation team to ensure accurate and compliant data flows. Assist with metadata management within EDMCS, including coordinating metadata changes, maintaining hierarchies, and overseeing mapping governance to ensure consistency across Fusion, FCCS, reporting, and downstream analytics. Support finance EPM stakeholders with reporting solutions, metadata requests, mapping updates, and issue resolution related to close, consolidation, and financial data integrity. Own and execute SOX controls relating to all of the above duties. Troubleshoot and resolve financial systems issues, data breaks, and reporting discrepancies across Fusion, Data Management, FCCS, and related financial tools-partnering with IT on root-cause analysis and long-term fixes. Will eventually manage intercompany accounting, investment eliminations, assist with tax reorganization accounting etc. What you'll bring and who you are: Above all you are an accountant or have a solid accounting background who has over time migrated to and has a very strong interest in squeezing the most value out of accounting data in an EPM environment (reporting). In this regard, you likely have started your career in the big 4 or a mid tier accounting firm and have a very strong interest in managing accounting data and systems to produce world class reporting. You are really good at making sense of and reconciling massive blocks of transactional and trial balance data and how that maps from our ERP system through to our EPM system. As such you have very strong skills in excel using all types of look up formulas. Your strong suit in the accounting area is consolidation accounting and you understand the basics around business combination accounting, intercompany accounting, investment eliminations, assisting with tax reorganization entries etc. This is not a role for a “systems only” individual and this role does not engage in system configuration. We have an IT team who will be managing that aspect of both ERP and EPM. Background in working in ERP systems as an accountant will be helpful as well as EPM financial systems (EDMCS / FCCS/EPBCS), finance data management including chart of accounts , metadata management is a big plus. Hands-on experience in the Oracle EPM area particularly around establishing financial data flows (particularly between EDMCS and all Oracle Systems for metadata and then between Oracle Fusion, Data Manager and FCCS), and validating and reconciling these data flows. Prior experience executing UAT plans that test data integrity across end-to-end accounting flows-ideally across modules such as AP, AR, Inventory, Costing, FA, Projects, and Order Management. Strong technical aptitude in data management, process automation, and identifying efficiencies across financial systems and operational workflows. A collaborative, problem-solving mindset with the ability to partner effectively with finance stakeholders, IT, and cross-functional project teams. What you'll earn: 401(k) with employer match Medical, dental, and vision insurance PTO, company holidays, and parental leave Paid training and certifications Legal assistance and identity protection Pet insurance Employee assistance program (EAP) About the company QXO is the largest publicly traded distributor of roofing, waterproofing, and complementary building products in the United States. The company aims to become the tech-enabled leader in the $800 billion building products distribution industry and generate outsized value for shareholders. QXO is targeting $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth. QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.
    $72k-97k yearly est. 3d ago
  • Senior Integration Data Analyst

    Insight Global

    Senior business analyst job in Stamford, CT

    Sr. Integration Data Analyst Number of Positions: 2 Length: Contract till end of 2026 (possible extensions) Must Haves: 7+ years within data analytics Strong experience using SQL for analysis & data extraction Expert- level experience using Tableau to create executive level dashboards Ability to create reports & present at the leadership & executive level Ability to tell the "data story": understand, interpret, and break down the data / root cause/ trends Good communication & personality Plusses: Prior experience with merger/ acquisition data reporting is preferred Telecommunications experience is preferred Day-to-Day: Insight Global is hiring for a Sr. Integration Data Analyst to sit onsite in Stamford, CT for a large, telecommunication company. This Sr. Integration Data Analyst will working on integration data reporting between two telecom companies that are going through a merger/acquisition. This analyst will be analyzing key performance metrics from both companies involved and able to provide recommendations on adjustments needed to integration data. This analyst will be creating complex Tableau dashboards with user interface that will be displayed at the executive level. This person needs to have strong/ advanced skill within Tableau, SQL, and data requirement development (identifying, defining, documenting, validation data needed to achieve business goals). On a day- to-day basis, this analyst will be spending 50% of their time within the merger/acquisition data analysis and the other 50% creating executive level dashboards supporting the integration reporting of various elements of the data.
    $77k-103k yearly est. 3d ago
  • Lead Business Analyst

    Avance Consulting Services 4.4company rating

    Senior business analyst job in Hartford, CT

    About Company : A Global IT consulting firm with several large customer engagements across US. It provides strategic business consulting, technology,engineering and outsourcing services to help clients leverage technology and create impactful and measurable business value for every IT investment. About Us : Avance Consulting Services is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies. This is a very urgent role. Apply NOW with your updated resume in word format. All selected profiles will be contacted within 1 day of application receipt. Job Description Job Title: Bussiness Analyst Lead Location :Hartford, CT . Duration:Full time/Permanent Basic Qualification: • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 7 years of experience with Information Technology Preferred Skills: •At least 7 years of experience with Property and Casualty Insurance Domain expertise •At least 5 years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes •At least 2 years of experience in Requirements Analysis, Requirements Gathering in a client facing role for US based Insurers •Analytical and Communication skills •Experience with project management and leadership Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 7 years of experience with Information Technology Additional Information All your information will be kept confidential according to EEO guidelines.
    $94k-127k yearly est. 60d+ ago
  • Lead Business Analyst

    Maximus 4.3company rating

    Senior business analyst job in Bridgeport, CT

    Description & Requirements At Maximus, we lead with purpose-helping government agencies deliver programs that improve lives. We are seeking a Lead Business Analyst to provide strategic leadership in managing requirements, guiding project teams, and ensuring operational excellence. In this role, you will serve as a trusted advisor to clients and internal stakeholders, driving solutions that meet complex business needs and exceed expectations. ***This is a fully remote position. Requires 5% travel. 100% mileage reimbursed at federal rate*** Why Join Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation. - Lead and implement the design, analysis, interpretation and evaluation of a variety of reports, internal/external resource documents and surveys. - Lead and own activities related to Business Requirement Documents process. - Analyze existing systems, programs, policies, and organizational processes and recommend enhancements and improved solutions. - Design and implement process improvements that enhance customer service and optimize business operational efficiency and quality. - Conduct statistical analyses and evaluates a wide variety of information to assess operational difficulties and develop solutions to complex problems, including escalated issues Independently develop and implement modeling and evaluation processes to determine the effectiveness of current operational activities. - Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation. - Serve as a liaison between business ops and system team for the planning, implementation and maintenance of programs and contractual changes. - Communicate status, risks, and issues to the Systems Analysis and Design Director, senior management and/or the client, as appropriate. - Monitor BA activities with the Systems Analysis and Design Director to ensure that all business analysis activities are allocated appropriately and executed as planned. - Ensure all business requirements and business processes are adequately documented. - Lead cooperative efforts among members of a project team. - Manage efficient execution of business meetings with internal project staff, client staff, and/or project vendors. - Act as advisor to project team members to resolve problems. - Provide support to operation senior staff, division managers and program managers. - Develop high quality communications suitable for clients. - Work effectively with internal and external business partners in the delivery of solutions. - Maintain extensive and comprehensive working knowledge of all assigned programs and projects. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Program Specific Requirements: - BABOK certified preferred - Write complex SQL queries preferred - Analyzing provider policy and resulting business process changes or similar experience required - At least 3+ years Medicaid provider experience / Medicaid provider enrollment experience #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 100,000.00 Maximum Salary $ 150,000.00
    $92k-121k yearly est. Easy Apply 5d ago
  • IT Business Data Analyst - Life & Annuity

    Nassau 3.4company rating

    Senior business analyst job in Hartford, CT

    We are seeking an IT Business Data Analyst to join our Enterprise Data Warehouse (EDW) team, focusing on data initiatives within our life insurance and annuity product lines. This role requires subject matter expertise in life insurance and annuity products to drive critical data initiatives, including complex data mapping and data quality assurance. This role is pivotal in bridging the gap between actuarial, product, and operations stakeholders, and our IT data engineering teams which ensures our enterprise data platforms accurately capture the details of these financial products. Key Responsibilities Ownership & Initiative: Take ownership of assigned data projects and initiatives, proactively identifying risks, driving solutions, and delivering results with minimal supervision. Data Mapping & Analysis: Lead and execute comprehensive source-to-target data mapping exercises for data ingestion into the Enterprise Data Warehouse, ensuring accuracy and integrity of data fields relating to life and annuity products. Industry Standards: Utilize and enforce ACORD data standards and models during data mapping and requirements gathering phases to ensure interoperability and consistency across systems. Requirements Management: Analyze, document, and communicate detailed business requirements for data initiatives (e.g., data lineage, data quality rules, reporting needs) by collaborating with stakeholders and leveraging domain knowledge Domain Expertise: Apply in-depth knowledge of life insurance and annuity products to ensure data models accurately reflect financial details and regulatory needs. System Collaboration: Work closely with IT developers, and architects to translate business strategies into clear system logic and ensure flawless delivery of solutions. Data Analysis & Reporting: Perform data analysis by writing SQL queries to validate data sets and support the design of reports and data extracts for downstream systems. Project Support: Participate in project planning, provide estimates, and support testing cycles (UAT) to ensure deployed data solutions meet business requirements and quality standards. Process Improvement & Optimization: Assess operational impacts of changes, identify opportunities for process improvement or automation, and design solutions to enhance operational efficiency and customer experience. Testing & Quality Assurance: Oversee or participate in the testing process, including User Acceptance Testing (UAT), to ensure solutions meet business requirements and quality standards. Required Qualifications Communication: Excellent verbal and written communication skills, with the ability to articulate complex product features and technical details to diverse stakeholders. DBMS Knowledge: Utilize expertise in Database Management Systems (DBMS) to write and execute complex SQL queries for thorough data profiling, validation, testing, and ad-hoc analysis directly within source systems and the data warehouse environment. Personal Attributes: Must be self-motivated, demonstrating accountability and a strong sense of complete ownership over their workstream and deliverables. Experience: A minimum of 5 years of experience as a IT Data Business Analyst, with proven experience in the life insurance and annuity industry. Financial Acumen: Strong understanding of financial terms, investment products, and the specific mechanics of life insurance and annuity policies, claims, and underwriting processes. Analytical Skills: Excellent analytical, critical thinking, and problem-solving skills to evaluate complex business challenges and recommend solutions. Technical Proficiency: Proficiency in industry-standard software and tools, such as Jira, SQL IDE, MS Excel, MS Word, Visio, and business intelligence platforms. Methodologies: Experience working within Agile or Waterfall software development life cycles (SDLC) and project management methodologies. Preferred Qualifications AWS Knowledge: Familiarity with Amazon Web Services (AWS) concepts and services (e.g., S3 for data storage, AWS Glue, Lambda and basic cloud architecture principles) is a significant advantage. Compensation Nassau maintains a holistic compensation philosophy focused on competitive base salaries, performance driven incentives, and unique professional development opportunities. The combination of compensation, benefits, and an entrepreneurial culture along with related experiences is key to recruiting and retaining talent. Our compensation system is designed to reward performance, support development and job growth, and compensate individuals relative to their contribution to our organization. The base salary for this position falls within Nassau's salary band D: $90,000-$100,000 depending upon experience. Visit our Careers page and apply online at ******************** Based in Hartford, Connecticut, Nassau Financial Group is a growth focused and digitally enabled financial services company with a fully integrated platform across insurance and asset management. Nassau was founded in 2015 and has grown to $1.6 billion in total adjusted capital, $25.6 billion in assets under management, and 361,000 policies and contracts as of September 30, 2025. As part of a young and growing financial services enterprise, our employees are tapping into a new entrepreneurial spirit while they build on a long track record of putting customers first, understanding the evolving income and protection needs, and developing quality products to meet those needs. Nassau provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $90k-100k yearly 27d ago
  • Business Data Analyst

    Tectammina

    Senior business analyst job in Hartford, CT

    Core skillsets include semantic technologies (RDF, OWL), knowledge representation, natural language processing, Text Mining, search algorithm development and development in Java/J2EE/Scala. Good understanding and implementation of graph analytics and graph algorithm. Experience with Big Data execution using Hadoop / Horton Works. Experience with text mining using GATE or UIMA. Good Knowledge of indices such as Apache Solr, Lucien and Elastic Search will be plus. Good Knowledge of real time data streaming and offline data streaming. The ability to conduct cost/benefit analysis Business case development Determines if Data Acquisition is needed Analyzes source data Modeling techniques and methods Ability to work in team in diverse/ multiple stakeholder environment Analytical skills Experience and desire to work in a Global delivery environment Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 4 years of experience with Information Technology. At least 3 years of experience as an Analyst involved in text/image processing techniques. Additional Information Job Status: Full Time Eligibility: EAD GC or GC or US Citizen Share the Profiles to ******************************** Contact: ************ Keep the subject line with Job Title and Location
    $69k-95k yearly est. Easy Apply 60d+ ago
  • Senior Principal Business Analyst

    Boehringer Ingelheim Group 4.6company rating

    Senior business analyst job in Ridgefield, CT

    ELIGIBLE FOR BENEFITS UNDER EMPLOYEE REFERRAL PROGRAM Employer: Boehringer Ingelheim USA Corporation Job Title: Senior Principal Business Analyst Location: 900 Ridgebury Road, Ridgefield, CT 06877 (Telecommuting permitted: work may be performed within normal commuting distance from this office 30% of the time) Job Duties: Develop standard reporting for portfolios and deliver to internal stakeholders. Work with IT Management and give guidance on managing their portfolios (prioritization based on budget and value outcome, realistic demand forecast, track project efficiency / delivery). Foster training and certification initiatives for project managers and capability leads. Identify opportunities and lead efforts to streamline governance processes. Serve as a coach and mentor for project and product teams. Partner with IT functions to ensure flawless execution of cross-functional processes such as project financial processes, purchasing, contract and vendor management, resource management, and legal & compliance. Create and deliver training materials for internal audiences. Improve excellence in execution for project, product and portfolio management and applying innovative and “agile” methodologies. Continuously investigate new approaches and tools. *Telecommuting permitted: work may be performed within normal commuting distance from Boehringer Ingelheim USA Corporation's office in Ridgefield, CT 30% of the time. Description (cont'd) Work Schedule: 40 hours per week (8:00am to 5:00pm) Job Requirements: Master's degree (U.S. or foreign equivalent) in Computer Science, Information Technology, Business Informatics, Management Information Systems, or a related field and five (5) years of experience in the job offered or in a related role OR Bachelor's degree (U.S. or foreign equivalent) in Computer Science, Information Technology, Business Informatics, Management Information Systems, or a related field and seven (7) years of experience in the job offered or in a related role. Must have four (4) years of experience with project management tools and Atlassian tools, including Jira, Confluence, and Microsoft Project. Must have three (3) years of experience with Scrum and Agile methodologies. Must have two (2) years of experience with: Power BI or Tableau; IT project management; and Value Management framework. 10% domestic and international travel required.
    $125k-155k yearly est. 60d+ ago
  • Lead Business Systems Solutions Analyst

    Lumen 3.4company rating

    Senior business analyst job in Hartford, CT

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** Consulting-level, technical professional. We are seeking an individual with a passion for cloud AI/ML initiatives, eager to drive innovation and leverage cutting-edge technologies to solve complex problems. Experience in a specialty or professional field and strong business acumen. Understands advanced principles, theories, and concepts. Works on complex or unique issues and leverages critical thinking skills to resolve problems. Exercises broad latitude in determining and executing objectives and approaches to assignments. Acts independently toward general results. Empowered to modify or adapt standard procedures to meet different situations. Contributes to the establishment of the organization's strategic goals. **The Main Responsibilities** - Enhances the alignment between business processes and information technology - Facilitates broad discussion to align business units to common solutions - Coaches subject matter experts through the program or project lifecycle to ensure execution - Responsible for actively resolving day-to-day technology needs, including system or process analysis - Understands technical problems and solutions in relation to the current, as well as the future business environment - Suggests plans to integrate new and existing processes - Provides input and supports planning and prioritization for business process engineering related activities - Identifies processes for improvement - May need to document existing processes - Identifies and analyzes gaps between current processes and the desired stated - Develop process performance measures and plans the transition to a new process - Provides counsel and leadership on future use of technology and business process improvements **What We Look For in a Candidate** - Bachelors degree or equivalent education and experience. - 5-10 years related experience. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI $114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits (**************************************************** Bonus Structure \#LI-Remote Requisition #: 340577 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $114.1k-152.1k yearly 34d ago
  • IT Business Analyst and Project Manager

    Candidate Staff

    Senior business analyst job in Stamford, CT

    Design Within Reach is your source for the best in modern design, from iconic mid-century works to innovative items designed today. We sell clean and simple furniture and accessories, representing designers, materials and processes that span categories and countries. Many of the items in our assortment are contract quality, and are used in restaurants, hotels and schools around the world. Design Within Reach is your source for the best in modern design, from iconic mid-century works to innovative items designed today. We sell clean and simple furniture and accessories, representing designers, materials and processes that span categories and countries. Many of the items in our assortment are contract quality, and are used in restaurants, hotels and schools around the world. This position is responsible for driving discovery, project specification and implementation of system development and new system implementation projects. The ideal candidate will have experience managing and driving projects to completion. The Business Analyst and Project Manager reports to the VP, Tech & Info Systems and is a strategic position for Design Within Reach as we pursue top rank as a leader in the design industry. The ideal candidate will be self-motivated and extremely detail oriented. The following highlights the responsibilities and experience required to be considered for the position: Responsibilities · Develop and maintain project plan for IT projects · Communicate status updates, risks, and issues to stakeholders · Organize, facilitate, and document requirement meetings with business stakeholders · Manage project resources both internal and external · Translate business needs into actionable development and system requirement specification documents · Manage project budgets including 3rd party consultant and professional services hours and costs · Work in partnership with other departments and members of IT & IS teams on issues relating to system quality, efficacy and usability · Analyze system efficacy and propose revised logic and/or procedural changes as needed · Evaluate and make recommendations for new system partners or new functionality · Create and maintain training documentation as it relates to new system implementations or functionality · Design and where possible build reporting for business users to assist with data cleansing and inventory management · Ensure adherence to deadlines, escalating concerns and risks as they arise Required Skills · Abstract thinking and the ability to work closely with others as well as independently when required · Action oriented, highly self-motivated \ · Outstanding attention to detail · Proven analytical and problem-solving abilities · Ability to effectively prioritize and execute tasks in a high-pressure environment · Ability to manage multiple, often competing, priorities and tasks and follow through to completion on strict deadlines · Excellent written and oral communication skills · Friendly presence and helpful attitude; good interpersonal skills · Ability to motivate others and coordinate project teams Qualifications Required Experience · 7+ years' experience working in a fast-paced retail company · 3-5 years' experience managing highly visible complex, cross-functional projects · Demonstrated understanding of systems architecture and development concepts · Experience analyzing business requirements and designing successful solutions based on those requirements · Experience working with NetSuite and/or Salesforce.com a plus Design Within Reach is committed to diversity and inclusion. Additional Information We are an equal opportunity employer (Minorities/Women/Veterans/Disabilities). Apply Here: http://itjobx.com/it-business-analyst-and-project-manager/
    $89k-126k yearly est. 1d ago
  • Consultant Business Analyst, Data Hub

    Cardinal Health 4.4company rating

    Senior business analyst job in Hartford, CT

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford, and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer, and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies for patients who need them-faster. **Job Summary** Datahub is responsible for sending and receiving PHI data that is generated in the CRM as part of the patient journey while they are seeking and on therapy. This includes integrations with multiple clients, pharmacies, and third-party vendors via file feed or API. We're seeking a proactive, detail-oriented, and process-driven Business Analyst to join our team and establish standards, streamline processes, and enforce consistency. **Responsibilities** + Lead and standardize the project estimation process as it relates to Data Hub to drive efficiencies and meet estimation SLAs + Standardize the User Story process within Data Hub + Document and maintain Data Hub best practices, checklists, playbook, specifications, and other relevant documentation + Collaborate with multiple stakeholders to identify opportunities and translate business needs into data feed and/or migration solutions + Communicate requirements clearly and effectively to both technical and non-technical audiences + Maintain weekly project reports, client request tool, and other reporting channels + Write detailed and consistent User Stories as it relates to the clients' data needs and the project ask at hand + Understand the upstream and downstream impacts of data in the Sonexus technology ecosystem + Work in conjunction with the BA and QA CoE to ensure timely communication, technical accuracy, thorough requirements, and other project necessities + Learn the Sonexus business, its clients, and internal processes + Stay current with emerging data technologies and methodologies **Qualifications** + Bachelor's degree in a relevant field (e.g., Data Science, Computer Science) or equivalent experience preferred. + 5+ years of experience in IT business analysis, preferably in healthcare or pharmacy-related domains preferred. + High proficiency in SQL and cloud-based data environments (GCP preferred). + Strong experience with data visualization tools (e.g., Power BI or Tableau). + Familiarity with healthcare/pharmacy data sources and metrics is a plus. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $80,900 - $115,500 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/08/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $80.9k-115.5k yearly 11d ago
  • Sr Principal Business Applications Analyst

    UKG 4.6company rating

    Senior business analyst job in Hartford, CT

    Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Job Summary We are seeking a strategic and results-driven Business Applications Analyst to drive and manage cross-functional transformation initiatives that align with our company's strategic objectives. This role requires a dynamic leader with a proven ability to transform business processes and functions through effective cross-functional teaming, rigorous program management, and exceptional communication. The ideal candidate will serve as a thought leader and change agent, driving innovation and operational excellence across the enterprise. Key Responsibilities - Thought Leadership: Recommend creative and innovative solutions to strategic business problems leveraging industry best practices and insights from the analysis of internal and external data. - Operational Improvements: Identify inefficiencies and lead efforts to streamline operations and improve productivity. - Strategic Initiative Execution: Partner with Business Leads to support the planning, execution, and delivery of enterprise-wide transformation initiatives, ensuring alignment with strategic goals. - Cross-Functional Collaboration: Lead teams across departments (e.g., Sales, Finance, Operations, Product, Technology) to ensure seamless integration and execution of transformation efforts. - Program Management: Create project plans, manage timelines, budgets, risks, and resources, and ensure successful delivery of transformation projects. - Change Management: Design and implement change management strategies to support adoption and sustainability of new processes and technologies. - Stakeholder Engagement: Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and buy-in. - Performance Monitoring: Track metrics that will monitor the success of transformation initiatives; adjust strategies based on performance data. - Communication & Reporting: Prepare and deliver clear, concise updates to stakeholders and leadership. Create visualizations and presentations to communicate project status, risks, and recommendations. Qualifications - 10+ years of experience in program management, business transformation, or strategic operations. - Proven track record for partnering with cross-functional teams and delivering significant business impact (e.g., Finance, Sales, Operations, Product Development, Customer Experience, Customer Success or Cloud), with a strong understanding of their KPIs and operational models. - Exceptional organizational, analytical, and problem-solving skills. - Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams. - Project Management certification (e.g., PMP, Agile, Lean Six Sigma) strongly preferred. - Experience with enterprise project management tools (e.g., Asana, MS Project, Smartsheet). Service Now SPM a plus. Success Metrics - Measurable improvements in operational efficiency, customer satisfaction, and profitability. - Positive stakeholder feedback and high adoption rates of new processes or systems. - Timely and on-budget delivery of transformation projects. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $145,600.00 to $200,000.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
    $145.6k-200k yearly 2d ago
  • 2026 Summer Intern: Business Planning Analyst

    Charter Spectrum

    Senior business analyst job in Stamford, CT

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. At a Glance * You're a motivated rising senior student with a 3.0 GPA or higher seeking a degree in one of the following areas listed below from an accredited college or university: * Finance * Accounting * Business Administration * This is a full-time, 10-week program designed to give you real-world experience working within the telecommunications industry in your field of choice. * Internship program runs from May 27 through July 31, 2026. * In addition to the role-based projects you'll work on, you'll also participate in professional development sessions, networking opportunities, and have access to a mentor. The Spectrum Internship Experience You'll join one of our departments for the summer, where you'll contribute to meaningful projects that give you insight into what it's like to work at a leading connectivity company. You'll have access to: * Opportunities to gain new skills and elevate the ones you already have, all in a robust and forward-thinking business setting. * Build connections with our team members and senior leaders who can help you better understand what our business looks like and what it's like to work here. * Receive mentorship from a member of our team, who can provide one-on-one advice to help you reach your professional goals. What you can expect in this role As a Spectrum intern, you'll spend the summer working alongside two teams - your respective department and your intern peer group. Department and team-focused projects account for about 80% of your schedule. You'll spend the other 20% on professional development sessions and networking activities, including the Kickoff Conference on May 27th, webinars, community service, cross-functional projects, and final presentations. Internship responsibilities may include * Assist with Budget/Forecast and month-end preparation including preparing PowerPoint slides and excel analyses. * Assist with video programming rate verification analysis, reviewing subscriber/expense trends, and monthly variance analysis. * Develop and maintain financial reports. * Special projects as needed. Required qualifications * Must be currently enrolled in an accredited College or University completing a bachelor's degree * Must have at least a 3.0 GPA or greater in current program * Ability to travel locally to Spectrum intern development events and activities throughout the program * Authorization to work in the U.S. without restrictions or need for future sponsorship Preferred qualifications * Accounting and Finance. * Advanced with Microsoft Excel, proficient with Microsoft PowerPoint. * Problem solving abilities. * Well organized. * Good oral and written communications. * Ability to work in a team environment. #LI-WP1 #LI-WP1 GGN100 2025-61023 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $41k-57k yearly est. 13d ago
  • Manager, Business Systems

    Commonfund 4.2company rating

    Senior business analyst job in Norwalk, CT

    Manager, Business Systems Commonfund is seeking an experienced Manager, Business Systems to lead our technology initiatives and drive operational excellence across complex, interrelated business systems that can be internal as well as external to Commonfund. This role requires a strategic leader who combines technical expertise with exceptional communication skills to bridge the gap between technical teams and business stakeholders. The ideal candidate will act as an interface between the development team, internal business groups and external vendors. Key Responsibilities Problem Resolution and Project Management Systematically identify, diagnose, and resolve issues across interconnected business systems Lead cross-functional teams to ensure timely resolution of critical business system challenges Make strategic decisions about when to communicate, escalate, and involve key stakeholders Translate complex technical concepts into clear, accessible language for non-technical audiences Facilitate technical discussions to achieve understanding and consensus among diverse stakeholders and business groups and explore opportunities for automation. Adapt communication style to match the technical proficiency of various audiences Present findings and recommendations to senior leadership using compelling visual and written materials Coordinate vendor relationships and manage external partnerships for system implementations Technical Operations Use SQL Management Studio to write SQL queries, perform data extraction using SQL or Excel Macro, connect to SQL server from Excel and build pivot tables. Maintain FTP accounts, supervise daily file transfers with Vendors using SFTP and troubleshoot file transfer issues. Perform data operations - extract, combine, analyze, and present data to business groups. Required Qualifications Bachelor's degree in Computer Science, Information Systems, or other related technical field 7+ years of progressive experience in business systems and technology leadership Experience in financial services or similar regulated industry. Good understanding of basic concepts of finance and asset management. Exposure to programming environments with some understanding of full development lifecycle Basic understanding of databases and database management. Proficiency in SQL query writing and optimization. Expertise in Microsoft Office Suite, particularly Excel (including VBA) and PowerPoint. Strong data analysis and visualization skills Ability to coordinate vendor relationships and external partnerships Strong organizational skills with attention to detail Preferred Qualifications Master's degree in relevant field Experience with Fund of Funds business PMP or similar project management certification Experience and knowledge of Salesforce will be a big plus. What We Offer Competitive salary and comprehensive benefits package Support for professional development and training Hybrid work environment Application Process Please submit your resume along with a cover letter highlighting relevant experience and examples of how you've successfully bridged technical and business teams to drive meaningful outcomes.
    $142k-176k yearly est. Auto-Apply 60d+ ago
  • Senior Data Analyst

    Kellymitchell Group 4.5company rating

    Senior business analyst job in Stamford, CT

    Our client is seeking a Senior Data Analyst to join their team! This position is located in Stamford, Connecticut. Create, run, and automate SQL queries to analyze customer interaction data across chat, IVR, and call channels Develop dashboards and reports in tools such as Power BI, Tableau, and MicroStrategy to track performance trends and anomalies Monitor initiative performance against baseline metrics, including 30-, 60-, and 90-day success measurements Identify drop-offs, escalations, and friction points in customer journeys and recommend data-driven improvements Perform data validation to ensure accuracy, consistency, and reliability of reporting Analyze chat interactions and chatbot performance to support call deflection and improved customer self-service Optimize chatbot and conversational IVR flows using data insights Track and report on overall and initiative-level success rates for conversational experiences Integrate structured and unstructured data sources to support self-service analytics Desired Skills/Experience: 3+ years of experience in data science, analytics, business intelligence, or a related field Strong proficiency in SQL and Python for Data Analysis Experience with Power BI, Tableau, or similar BI tools Ability to analyze trends, identify anomalies, and uncover root causes Strong problem-solving skills and ability to work independently Experience collaborating with BI teams and working with relational databases Excellent communication skills with the ability to present insights clearly to non-technical and executive audiences Experience with Python and machine learning frameworks Familiarity with chatbot technology, conversational AI, and customer journey analytics Experience with API integrations and GraphQL Exposure to cloud-based data environments such as: AWS, GCP, Azure Project management experience, including tracking initiatives and milestones Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $44.00 and $56.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $44-56 hourly 2d ago

Learn more about senior business analyst jobs

How much does a senior business analyst earn in West Haven, CT?

The average senior business analyst in West Haven, CT earns between $70,000 and $119,000 annually. This compares to the national average senior business analyst range of $72,000 to $129,000.

Average senior business analyst salary in West Haven, CT

$91,000

What are the biggest employers of Senior Business Analysts in West Haven, CT?

The biggest employers of Senior Business Analysts in West Haven, CT are:
  1. Maganti IT Resources
  2. Waters
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