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Senior business analyst jobs in White Plains, NY - 394 jobs

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  • Senior Compliance Testing Lead

    Interactive Brokers Group, Inc. 4.8company rating

    Senior business analyst job in Greenwich, CT

    A global financial services company is seeking a Head of Compliance Testing to manage their compliance testing program. The ideal candidate has over 5 years of experience with SEC or CFTC regulations and a strong background in compliance testing or audit roles. Responsibilities include coordinating compliance reviews, drafting testing specifications, and reporting findings. The position offers competitive salary and excellent benefits including health, wellness, and education reimbursement. #J-18808-Ljbffr
    $96k-121k yearly est. 3d ago
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  • Business/Systems Analyst

    Kellymitchell Group 4.5company rating

    Senior business analyst job in Stamford, CT

    Our client is seeking a Business/Systems Analyst to join their team! This position is located in Stamford, Connecticut. Develop and own Business Requirement Documents (BRDs) to define chat, chatbot, and IVR product enhancements, customer experience improvements, and digital engagement strategies Collaborate cross-functionally with product managers, UX/UI designers, developers, and external vendors to ensure seamless implementation of chat, chatbot, and IVR solutions Analyze chat and IVR performance data, customer interactions, and pain points to identify improvement opportunities Translate customer needs into clear, actionable business and functional requirements with use cases, process flows, and user stories across chat and IVR journeys Partner with data and analytics teams to define and track KPIs such as: containment rate, deflection, CSAT, chat adoption, IVR completion rates Ensure all requirements align with customer expectations, operational feasibility, and business goals Conduct pre- and post-deployment user testing to validate enhancements and identify potential issues Facilitate stakeholder discussions, ensuring transparency, alignment, and prioritization of chat and IVR initiatives Document and maintain process improvements to streamline digital self-service, chat interactions, and agent handoff experiences Desired Skills/Experience: 3+ years of experience as a Business Analyst in digital servicing, chat, chatbot, IVR, or customer experience Proven ability to create BRDs, user stories, use cases, and process flows for customer-facing digital and voice products Experience working with chat platforms, chatbot solutions, and IVR systems Experience with business analysis tools such as: JIRA, Confluence, Microsoft Visio, and other BA documentation software Familiarity with Agile and Scrum methodologies in software development Knowledge of customer experience best practices and UX principles Excellent analytical, communication, and stakeholder management skills Experience working in telecommunications or digital customer support environments Understanding of APIs, web services, and conversational AI Prior experience with automation and AI-driven optimization for chatbots or IVR Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $42.00 and $50.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $42-50 hourly 1d ago
  • Business Analyst

    PMO Partners, LLC

    Senior business analyst job in Jericho, NY

    Looking for an experienced Business Analyst/Project Manager who will be responsible for understanding and assessing the changing needs of the business.. Frequently analyze the impacts of change, document and support communication between relevant groups and stakeholders, and capture requirements needed to initiate a change. Act as a liaison between technology and business departments and be the intermediary who help support and translate needs across business units and functions and an end to end project driver. Responsibilities: · Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility · Prioritize requirements from various stakeholders · Communicate, translate, and simplify business requirements to ensure buy-in from all stakeholders · Assess change-proposals and define solutions to help the organization achieve its goals · Discover, organize, and clarify business needs and review/produce specifications for change · Work with the Technical Analyst and development team to ensure that they understand the specifications. · Work with training team to document system scenarios and identify roles impacted to help develop a change management/training plan. · Conduct business process modeling and generate applicable scenarios for the technology functionality testing team. · Track project performance, specifically to analyze the successful completion of short and long-term goals · Establish and maintain relationships with third parties/vendors · Create and maintain comprehensive project documentation Qualifications: · Proven working experience in project management · Excellent client-facing and internal communication skills · Excellent written and verbal communication skills · Solid organizational skills including attention to detail and multitasking skills · Strong working knowledge of Microsoft Office · Bachelor's Degree in appropriate field of study or equivalent work experience · Experience with project management software tools · Proficient in MS Word, Excel, PowerPoint, Visio, Smartsheet, Jira · Microsoft Access and/or SQL experience strongly preferred · Salesforce, Informatica, Azure SQL Server knowledge preferred.
    $65k-92k yearly est. 5d ago
  • Epic Systems Analyst

    Smith Arnold Partners 4.0company rating

    Senior business analyst job in Stamford, CT

    Epic OpTime Application Analyst (Hybrid) We're looking for an experienced Epic OpTime Analyst who enjoys digging into the build, solving problems, and making the OR run more efficiently. If you're certified in OpTime (Anesthesia a plus) and want to work somewhere your ideas are valued and your work makes a real impact on patient care, this could be a great fit. What employees are saying: I felt valued and supported by my managers throughout the entire duration of my tenure. Hands down one of the most rewarding career experiences I have ever had! Excellent place to work, atmosphere is great, people are friendly, excellent benefits! Title Epic Application Analyst - OpTime Location: Stamford, CT Hybrid Salary: $120,000 - $135,000 In this role, you'll take ownership of the design, build, and support of OpTime and Anesthesia. You'll work closely with clinical teams to improve workflows, manage integrations like SPM and TrackCore, and help keep the systems that support surgical care running smoothly. What You'll Be Doing Building and maintaining Epic OpTime and Anesthesia applications Partnering with clinical and IT teams to improve workflows and user experience Managing and troubleshooting third-party integrations Providing training, documentation, and support for end users What We're Looking For Epic OpTime certification (Anesthesia certification a plus) 3+ years of Epic or application support/build experience Strong communication and problem-solving skills Someone who genuinely enjoys using technology to improve healthcare This is a solid opportunity for someone who knows the Epic build inside and out and wants to be part of a team that appreciates good work and good people
    $120k-135k yearly 5d ago
  • Senior Operations Analyst

    Blinds To Go 4.4company rating

    Senior business analyst job in Paramus, NJ

    Working directly with and mentored by senior managers, Senior Operations Analyst uses analytics to solve cross-functional strategic problems and drives process improvement throughout the organization. He/she will work with manufacturing, product development, merchandising, sales and installation teams to identify and root-cause major operation issues and suggest projects to improve quality, logistics, operations and customer experience. Senior Operations Analyst must have strong analytical and problem-solving skills, good communication skills and the ability to work cross-functionally with high level of self-autonomy. Growth opportunities into senior operating and leadership roles. Key Responsibilities: Work with senior management to identity, analyze and solve systemic business problems Analyze all internal communications (plant support office, sales team, customers, etc.) to identify key issues requiring process improvement Evaluate operations procedures and processes Identify organizations inefficiencies and areas for improvement and redesign Root-cause and develop potential solutions to most reoccurring problems; develop and confirm hypothesis using analytics and leveraging experiences Communicate recommendation to key managers and leaders and push for changes needed to drive improvements Track and facilitate process improvements working across functional groups Proactively develop and maintain effective working relationships with and between all departments Works at the appropriate levels in the organization to implement strategies and plans Key Requirements: BS/MBA from accredited university in statistics, business, operations research, industrial engineering or related fields 3-5 years operations Five to ten years of relevant experience including: Minimum three years as analyst in consumer, retail or manufacturing business Operating experience in manufacturing or consumer business Experience using data for root-causing cross-functional business problems Leadership - able to use data to influence others and drive change Strong skills in Microsoft Excel, Access, Tableau or similar Knowledge of SQL or similar software strongly preferred Demonstrated communication skills (written and oral) Deep process orientation and strong problem solver Able to multitask, prioritize, and manage time efficiently Excellent verbal and written communication skills We will invest the necessary time to set the Senior Operations Analyst up for long-term success at BTG. Actual plan will be customized to the individual but will include time to learn the business (retail and manufacturing) and to develop the important internal relationship and trust needed to successfully grow into this leadership role.
    $56k-87k yearly est. 1d ago
  • SAP Systems Analyst (EWM/WM)

    Benjamin Moore 4.8company rating

    Senior business analyst job in Montvale, NJ

    We are seeking an experienced SAP EWM professional with 5 to 10 years of expertise in end-to-end implementation, support, and optimization of SAP EWM solutions across multiple industries. The ideal candidate will be skilled in designing global templates, leading rollouts, and integrating EWM with SAP TM, ERP, and third-party systems to streamline warehouse and logistics operations. Responsibilities · Play a critical role in enhancing our warehouse management capabilities by implementing, integrating, and supporting SAP's Decentralized Extended Warehouse Management (EWM) solution with SAP TM and other ECC modules. · Support and enhance Warehouse Management processes for our manufacturing plants leveraging our SAP ECC environment. · Develop and maintain RF scanner transactions to enhance warehouse efficiency and accuracy using SAP Mobile Data Entry solution. · Proactively evaluate business needs and propose innovative system solutions or enhancements to existing functionalities, ensuring optimal support for evolving process requirements. · Draft functional and technical design documents related to relevant applications based on business requirements and store them utilizing Solution Manager. · Write and maintain functional specification documentation to describe solution configuration, process flow, and behavior, testing, defects, and resolution. · Write and perform functional testing to ensure the solution meets specifications and functions correctly utilizing HP ALM. · Create and provide training documents for new or modified processes or functionality for end-users or technical support staff. · Monitor Production support tickets after deployments utilizing Service Now incident system. Qualifications Core Competencies: · Excellent understanding of EWM processes including Inbound, Outbound, Replenishment, Physical Inventory, and other internal processes. · Expertise in RF design and configuration, batch management, handling unit management, and packaging specifications. · Experience in global template design and rollout. · Hands-on experience with SAP-LE (Delivery Processing, Shipping, Inventory Management), PP-PI, Handling Units and Batch Management, PP-WM, and PP-EWM Integration. · Working knowledge of EDI/IDOC. · Integration experience with SAP TM and ERP (MM & SD). People Skills & Core Competencies: · Ability to independently lead workshops, design sessions, and business process documentation to understand challenges and document as-is and to-be processes with both system integrators and business SMEs. · Strong relationship-building skills with both internal and external customers. · Provide regular updates to teammates, management, and stakeholders on work status, progress, and plans. · Stay abreast of best business practices by participating in discussion forums, seminars, training, user groups, Internet sources, and other organizations. · Skilled in utilizing Solution Manager Charm for managing transports along with presenting changes in CAB (Change Approval Board). · Proficient in using HP ALM to create, organize, and manage comprehensive test processes and documentation. · Excellent communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders. · Experience in people management through guidance, workload distribution, and ongoing support; focused on developing team members by leveraging their strengths and enhancing their skill sets. · Proven leadership in training business users and driving digital transformation initiatives in supply chain management. Education/Experience: · Bachelor's degree in computer science, Information Systems, or Engineering. · 5+ years of SAP Extended Warehouse Management experience. · 10+ years of SAP experience. · 3+ years of SAP S/4HANA experience (preferred). · Integration experience with P2P, FI, SD, and PP. · Understanding of logistics, shipping, and pro numbers by carriers. · SAP WM/EWM Certification. · Experience with Solution Manager 7.2 (Charm), SAP Cloud ALM, HP ALM, and ServiceNow. Summary Engagement, Inclusion + Social Impact At Benjamin Moore, we don't just accept difference - we celebrate it, support it, and thrive because it benefits our employees, customers, and community. We remain steadfast in our commitment to cultivating an environment where all are provided the tools and opportunities to thrive in the workplace. Our efforts allow each of us to authentically live our corporate values of Openness, Integrity, Community, Excellence, and Safety. Our Social Impact initiatives, including strategic partnerships, in-kind donations, and volunteerism, further amplify our ability to positively impact the lives of our stakeholders. We believe that fostering a culture of inclusion and belonging is the right thing to do and essential for our continued success. Student Loan Repayment Assistance Program Benjamin Moore provides Student Loan Repayment Assistance Program to support eligible active employees who graduated from an accredited post-secondary educational institution. The Repayment Program is intended to contribute to reducing employee's student loans. The Company follows all rules and regulations concerning the taxability of student loan repayments provided under applicable law. EOE Benjamin Moore is an equal-opportunity employer that is committed to a culture of inclusion and belonging. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Our commitment to these principles means all employment decisions are made based on qualifications, merit, and business needs.
    $104k-128k yearly est. 4d ago
  • Epic Rehab System Analyst

    Medisys Health Network, Inc. 3.7company rating

    Senior business analyst job in Hicksville, NY

    Epic System Analyst (Rehab) The Clinical Systems Analyst - Rehab will be responsible for implementing/developing Epic and related applications. This position will develop, implement, manage and provide ongoing support for clinical information systems. Will proactively increase knowledge of Epic EHR software, health system operations and will work with the Epic project team to translate business needs into EHR functionality. Will analyze procedures and problems, report findings and make recommendations for resolutions. Responsible for formulating objectives to meet system scope. This position will interact with clients and build problem solving partnerships with clinical and business providers, customers and colleagues, while working independently building system components, testing, documenting, and ensuring 24/7 system support and maintenance. Education - Preferred Epic proficient/certified in Rehab. Required Epic proficient/certified in EpicCare Inpatient or Ambulatory. Bachelor's degree in information technology or related field (or equivalent combination of education and experience) preferred. Experience - Familiarity with clinical hospital software and/or hardware technology, database, screen handler, query languages, including ability to design, configure, train, or implement clinical systems. Healthcare support experience is desired in areas such as billing, scheduling, access services, and health information management. Hands on Epic clinical systems experience desirable. Prefer prior experience working on project team, clinical systems support, and general knowledge of healthcare information issues. Knowledge/Skills/Abilities - Knowledge of current business practices and computing systems, interfaces and rehab hospital and medical rehab group practice standard software including computer systems and methods utilized in structuring and preparing input data for computer applications. Knowledge of a variety of hardware and software environments and of the healthcare industry and Epic healthcare applications required. Analytical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems. Ability to analyze the functionality of systems and their fit with specifications. Understands relationships between system processes/programs, system parameters, files and data relationships for assigned products. Ability to research, analyze and thoroughly understand workflows of end users, using this knowledge to configure systems which improve processes, add efficiencies and promote patient safety. Familiar with program development tools such as editors and configuration tools. Basic knowledge of standardized quality improvement methodologies. Ability to respond to changing demands, priorities, procedures and technology. Able to lead groups to make key decisions. Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists and help manage a project plan. Interpersonal skills necessary to communicate effectively with user departments in ascertaining and converting needs for application to electronic data processing systems. Ability to express needs clearly, both verbally and in writing. Ability to work independently. Self-directed in identifying changing demands and priorities. Acts as a change agent in adjusting to new procedures and technology. Dedication to detail with proven organizational skills. Ability to establish and maintain effective working relationships with co-workers, supervisors, and users. Project management and planning expertise. Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions.
    $71k-92k yearly est. 2d ago
  • Business Analyst - Must be able to speak Korean and English bilingual

    Syncreon Consulting 4.6company rating

    Senior business analyst job in Ridgefield Park, NJ

    We provide Recruitment and Staffing services to many industries and domain through our innovative and customized solutions and passionate commitment to research. Ability to understand the hiring strategies, availability of talent and compensation benchmarking makes us proud hiring partner for various industries. We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies Job Description Note: Must be able to speak Korean and English bilingual Requirements/Qualifications: • Minimum of 3 years of experience related business innovation and IT. • Familiarity with Javascript, ServiceNow as an operation, and development are preferred • Familiarity with Oracle, SQL is preferred • Strong communication and customer interface skills • Build/manage plan and risks • Identify & validate client's business needs & requirements/processes and translate them into system requirements • Facilitate with user acceptance testing and provide issue resolution to the business users • Excellent analytical abilities and problem-solving skills • Strong organization skill for multiple task. • College degree in Information Systems. Regards, Mohammed ilyas, PH - ************ or Text - ************ or you can share the updated resume at Mohammed@vtekis. com Additional Information All your information will be kept confidential according to EEO guidelines.
    $73k-103k yearly est. 3d ago
  • Business Analyst

    Dev 4.2company rating

    Senior business analyst job in Stamford, CT

    Spectrum This position is responsible for analyzing business operations and recommending solutions to align individual business functions with organizational goals. This role requires understanding of the structure, policies, and operations of an organization, and recommends solutions to improve general business processes and planning. This position can collaborate with one or several business units or functions. MAJOR DUTIES AND RESPONSIBILITIES Work with business stakeholders analyze business operations and recommend solutions to align individual business functions with organizational goals Understand the structure, policies, and operations of an organization, and recommend solutions to improve general business processes and planning Compile, analyze, interpret, and present data related to current and future operation Create reports, charts, graphs and presentations to aid in proposing new strategies for successful business changes Develop project estimates by identifying phases and elements, personnel requirements, and costs Analyze external market dynamics and other data sources to assess trends and develop actionable insights and recommendations to management, via understanding of the business model and the information available for analysis May make recommendations for solutions or improvements that can be accomplished through new technology or alternative uses of existing technology Perform other duties as requested REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write, speak and understand English Ability to prioritize and organize effectively Ability to work independently, as well as in a collaborative and dynamic team environment Ability to handle multiple projects and priorities Ability to analyze and interpret data Ability to quickly identify business problems/opportunities Ability to communicate orally and in writing in a clear and straightforward manner Ability to communicate with all levels of management and company personnel Ability to manage multiple projects at one time Ability to prioritize and organize effectively Excellent knowledge of software applications such as Word, Excel, etc. Education Bachelor's degree in business or related field Related Work Experience Number of Years Business analysis or related experience 2+ WORKING CONDITIONS Office environment
    $71k-99k yearly est. 60d+ ago
  • Technical Business Data Analyst

    Insight Global

    Senior business analyst job in Stamford, CT

    Insight Global is seeking a Technical Business/Data Analyst for one of our clients in Stamford, CT. This person will be joining the business intelligence group who support the Service Reliability team. This person will obtain data from multiple sources to understand the impact of networking and change of environment on customers. This person with gather requirements, put together prototypes, test them and pass to the development team to put plans into action. This person should be able to perform data analysis, understand gaps and created automated audits. This person be able to created SQL stored procedures from scratch. The rate for this role is 50-60/hr. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements -5+ years of business/data analytics -Ability to create stored procedures using SQL -Strong understanding of ETL and data warehousing -Experience with data quality/governance
    $69k-94k yearly est. 60d+ ago
  • Senior Test Analyst - OSS/BSS

    Altice USA Inc. 4.0company rating

    Senior business analyst job in Bethpage, NY

    Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary Optimum is a leading provider of Mobile, Broadband (DOCSIS, Fiber) and Video services in the United States for Business and Residential Customers. OSSBSS Development organization is responsible for the technology enablement and development of these technologies for our customers along with the tools used by our teams to support them. The OSS BSS Senior Test Analyst role will join us for the transformation journey of the underlying Billing & provisioning systems to improve customer experience, reduce customer friction and successful launches. The Senior Test Analyst will ensure processes and technologies are efficient, data-driven and aligned with the organization's strategic goals by fostering collaboration, data visibility, improving processes and focusing on overall product quality. Responsibilities * Partner with product owners, architects, and business stakeholders to understand OSS/BSS requirements. * Translate business needs into clear functional and non-functional specifications. * Conduct impact analysis of system changes across end-to-end processes * Develop and maintain comprehensive test strategies, test plans, and test cases. * Perform functional, regression, integration and Performance testing * Apply automation frameworks to drive efficiency and repeatability in testing processes. * Validate data integrity and process workflows across OSS/BSS systems (e.g., provisioning, billing, order management, CRM). * Test planning and strategizing to understand cross synergies to map requirements / use cases to test case scenarios * Maintain QA KPIs and be the SME for the team, conduct trainings on new products for the benefit of the team * Implement and support automated testing tools and pipelines (CI/CD). * Identify opportunities to reduce manual effort and accelerate system validation. * Champion best practices for test-driven development (TDD) and behavior-driven development (BDD). * Collaborate closely with development teams, QA lab, and cross-functional test teams to ensure smooth testing on releases / products * Provide input into system stability initiatives and process re-engineering * Lead the efforts on test and co-ordinate with product / business owners and QA manager for sign-off Qualifications * Bachelor's degree in computer science, engineering, information technology or related fields * Minimum 7-10 years of experience in OSS BSS testing, telecom and fixed line testing * Minimum 2-4 years of experience in leading test teams and a proven track record * Strong Telcom domain knowledge and good knowledge on Provisioning systems and OSS/BSS related to Telcom MSO * Strong background in quality assurance or testing and validation processes, test planning, test strategizing * Strong experience conducting functional testing, regression testing, user portal testing and mobility testing * Experience with broadband technologies such as DOCSIS and FTTH and their network architectures * Strong Experience with test delivery tools like Jira, HP ALM and Confluence or any equivalent tools * Strong SQL Query knowledge for Database record retrieval and working knowledge of REST APIs/Soap UI/POSTMAN * Proven testing tools knowledge for JIRA, Confluence, HP ALM * Experience in agile/scrum & waterfall methodology of SDLC * Experience working with product and business teams to plan and conduct demos of new products and features that are being built and tested as part of every release - where applicable * Knowledge of scripting or automation tools preferred At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $92,534.00 - $152,021.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
    $92.5k-152k yearly 6d ago
  • Senior Principal Business Analyst

    Boehringer Ingelheim Group 4.6company rating

    Senior business analyst job in Ridgefield, CT

    ELIGIBLE FOR BENEFITS UNDER EMPLOYEE REFERRAL PROGRAM Employer: Boehringer Ingelheim USA Corporation Job Title: Senior Principal Business Analyst Location: 900 Ridgebury Road, Ridgefield, CT 06877 (Telecommuting permitted: work may be performed within normal commuting distance from this office 30% of the time) Job Duties: Develop standard reporting for portfolios and deliver to internal stakeholders. Work with IT Management and give guidance on managing their portfolios (prioritization based on budget and value outcome, realistic demand forecast, track project efficiency / delivery). Foster training and certification initiatives for project managers and capability leads. Identify opportunities and lead efforts to streamline governance processes. Serve as a coach and mentor for project and product teams. Partner with IT functions to ensure flawless execution of cross-functional processes such as project financial processes, purchasing, contract and vendor management, resource management, and legal & compliance. Create and deliver training materials for internal audiences. Improve excellence in execution for project, product and portfolio management and applying innovative and “agile” methodologies. Continuously investigate new approaches and tools. *Telecommuting permitted: work may be performed within normal commuting distance from Boehringer Ingelheim USA Corporation's office in Ridgefield, CT 30% of the time. Description (cont'd) Work Schedule: 40 hours per week (8:00am to 5:00pm) Job Requirements: Master's degree (U.S. or foreign equivalent) in Computer Science, Information Technology, Business Informatics, Management Information Systems, or a related field and five (5) years of experience in the job offered or in a related role OR Bachelor's degree (U.S. or foreign equivalent) in Computer Science, Information Technology, Business Informatics, Management Information Systems, or a related field and seven (7) years of experience in the job offered or in a related role. Must have four (4) years of experience with project management tools and Atlassian tools, including Jira, Confluence, and Microsoft Project. Must have three (3) years of experience with Scrum and Agile methodologies. Must have two (2) years of experience with: Power BI or Tableau; IT project management; and Value Management framework. 10% domestic and international travel required.
    $125k-155k yearly est. 60d+ ago
  • IT Business Analyst and Project Manager

    Candidate Staff

    Senior business analyst job in Stamford, CT

    Design Within Reach is your source for the best in modern design, from iconic mid-century works to innovative items designed today. We sell clean and simple furniture and accessories, representing designers, materials and processes that span categories and countries. Many of the items in our assortment are contract quality, and are used in restaurants, hotels and schools around the world. Design Within Reach is your source for the best in modern design, from iconic mid-century works to innovative items designed today. We sell clean and simple furniture and accessories, representing designers, materials and processes that span categories and countries. Many of the items in our assortment are contract quality, and are used in restaurants, hotels and schools around the world. This position is responsible for driving discovery, project specification and implementation of system development and new system implementation projects. The ideal candidate will have experience managing and driving projects to completion. The Business Analyst and Project Manager reports to the VP, Tech & Info Systems and is a strategic position for Design Within Reach as we pursue top rank as a leader in the design industry. The ideal candidate will be self-motivated and extremely detail oriented. The following highlights the responsibilities and experience required to be considered for the position: Responsibilities · Develop and maintain project plan for IT projects · Communicate status updates, risks, and issues to stakeholders · Organize, facilitate, and document requirement meetings with business stakeholders · Manage project resources both internal and external · Translate business needs into actionable development and system requirement specification documents · Manage project budgets including 3rd party consultant and professional services hours and costs · Work in partnership with other departments and members of IT & IS teams on issues relating to system quality, efficacy and usability · Analyze system efficacy and propose revised logic and/or procedural changes as needed · Evaluate and make recommendations for new system partners or new functionality · Create and maintain training documentation as it relates to new system implementations or functionality · Design and where possible build reporting for business users to assist with data cleansing and inventory management · Ensure adherence to deadlines, escalating concerns and risks as they arise Required Skills · Abstract thinking and the ability to work closely with others as well as independently when required · Action oriented, highly self-motivated \ · Outstanding attention to detail · Proven analytical and problem-solving abilities · Ability to effectively prioritize and execute tasks in a high-pressure environment · Ability to manage multiple, often competing, priorities and tasks and follow through to completion on strict deadlines · Excellent written and oral communication skills · Friendly presence and helpful attitude; good interpersonal skills · Ability to motivate others and coordinate project teams Qualifications Required Experience · 7+ years' experience working in a fast-paced retail company · 3-5 years' experience managing highly visible complex, cross-functional projects · Demonstrated understanding of systems architecture and development concepts · Experience analyzing business requirements and designing successful solutions based on those requirements · Experience working with NetSuite and/or Salesforce.com a plus Design Within Reach is committed to diversity and inclusion. Additional Information We are an equal opportunity employer (Minorities/Women/Veterans/Disabilities). Apply Here: http://itjobx.com/it-business-analyst-and-project-manager/
    $89k-126k yearly est. 3d ago
  • Business Analyst Intern, Summer 2026

    RWE Clean Energy

    Senior business analyst job in White Plains, NY

    **RWE Clean Energy, LLC** **To start as soon as possible, full time, fixed term** **Functional area:** IT / Digital **Remuneration:** Non-Exempt Digital Solutions is responsible for the development and management of RWE Clean Energy's application and custom software development portfolio. The **Business Analyst Intern** will have the opportunity to work on a transformation initiative in partnership with Clean Energy IT and Business stakeholders. The Intern will support business analysis and project implementation activities within the organization. This position could be involved in several aspects of the product development life cycle including gathering user requirements, designing the application, developing and programming the code, end-to-end testing, deployment and documentation. The applicant must have the ability to perform tasks independently and/or with minimum guidance. **Role Responsibilities:** + Assist in gathering and organizing business requirements from stakeholders and end users through interviews, workshops, and documentation review + Support analysis of existing business models and operations, identifying areas for improvement under guidance + Participate in requirements documentation, drafting user stories, use cases, and basic functional specifications + Support communication and follow-ups during project meetings + Help prepare and deliver presentations and training materials for proposed changes to staff and business teams + Assist in project implementation activities, such as tracking assigned tasks and preparing documentation for third-party resources + Participate in QA and testing efforts, including executing test scripts and documenting results for smaller features or enhancements + Support problem identification and root cause analysis, recommending solutions under supervision + Assist in application management tasks, including user access support, license audits, and maintaining admin guides + Learn to coordinate with vendors on minor upgrades or application support needs, shadowing senior team members **Job Requirements and Experiences:** + Working on a degree in Computer Science, Information Systems or related field + Ability to learn new technologies as required for the job using documentation and other available sources + Ability to handle multiple assignments with changing priorities while meeting deadlines + Strong interpersonal skills, with ability to manage customer relationships + Demonstrated desire to learn about the Company and the renewables space + Excellent proficiency with Microsoft Office suite (Excel, Word, PowerPoint, Outlook, SharePoint, Teams) + Some knowledge of business analysis methodologies, tools, and techniques, such as data flow diagrams, entity-relationship diagrams (ERD), cross functional diagrams, user stories, wireframes, Agile, Scrum, etc. + Strong leadership and communication, and ability to meet deadlines + Strong organization skills and ability to coordinate multiple tasks and deliverables + Motivated self-starter, goal-oriented, and strong problem-solving abilities + Proven ability to empathize, build relationships, and effectively communicate with people from a diverse set of backgrounds at all levels of the organization + Is a team player embracing the spirit of continuous improvement personally and within the team + Is detail-oriented, has strong business acumen, and a sound understanding of business concepts _Applicants must be legally authorized to work in the United States. RWE Clean Energy is unable to sponsor or take over sponsorship of employment visas at this time._ **Pay range:** The base hourly range for this position in New York for undergraduates is $25.00-$35.00 an hour, and for graduates is $30.00--$40.00 The listed salary range represents our good faith estimate for this position and represents the range for new hire salaries across all U.S locations. Please note that the salary information is a general guideline only. RWE considers factors such as (but not limited to) scope and responsibilities of the position, candidate's education & work experience, training & certifications, and key skills as well as market and business considerations at the time of the offer. **Benefits offered:** Paid time off and Holidays. Apply with just a few clicks: ad code 91338. Any questions? Contact HR: rwece_****************** We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. RWE Clean Energy is the third largest renewable energy company in the United States, with a presence in most U.S. states from coast to coast. RWE's team of about 2,000 employees in the U.S. stands ready to help meet the nation's growing energy needs. With its homegrown and fastest-to-market product, RWE supports the goal of American Energy dominance and independence. To that end, RWE Clean Energy is committed to increasing its already strong asset base of over 10 gigawatts of operating wind, solar and battery projects, focusing on providing high-quality jobs. RWE invests in local and rural communities while strengthening domestic manufacturing supporting the renaissance of American industry. This is complemented by RWE's energy trading business. RWE is also a major offtaker of American liquified natural gas (LNG).
    $25-35 hourly Easy Apply 41d ago
  • 2026 Summer Intern: Business Planning Analyst

    Charter Spectrum

    Senior business analyst job in Stamford, CT

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. At a Glance * You're a motivated rising senior student with a 3.0 GPA or higher seeking a degree in one of the following areas listed below from an accredited college or university: * Finance * Accounting * Business Administration * This is a full-time, 10-week program designed to give you real-world experience working within the telecommunications industry in your field of choice. * Internship program runs from May 27 through July 31, 2026. * In addition to the role-based projects you'll work on, you'll also participate in professional development sessions, networking opportunities, and have access to a mentor. The Spectrum Internship Experience You'll join one of our departments for the summer, where you'll contribute to meaningful projects that give you insight into what it's like to work at a leading connectivity company. You'll have access to: * Opportunities to gain new skills and elevate the ones you already have, all in a robust and forward-thinking business setting. * Build connections with our team members and senior leaders who can help you better understand what our business looks like and what it's like to work here. * Receive mentorship from a member of our team, who can provide one-on-one advice to help you reach your professional goals. What you can expect in this role As a Spectrum intern, you'll spend the summer working alongside two teams - your respective department and your intern peer group. Department and team-focused projects account for about 80% of your schedule. You'll spend the other 20% on professional development sessions and networking activities, including the Kickoff Conference on May 27th, webinars, community service, cross-functional projects, and final presentations. Internship responsibilities may include * Assist with Budget/Forecast and month-end preparation including preparing PowerPoint slides and excel analyses. * Assist with video programming rate verification analysis, reviewing subscriber/expense trends, and monthly variance analysis. * Develop and maintain financial reports. * Special projects as needed. Required qualifications * Must be currently enrolled in an accredited College or University completing a bachelor's degree * Must have at least a 3.0 GPA or greater in current program * Ability to travel locally to Spectrum intern development events and activities throughout the program * Authorization to work in the U.S. without restrictions or need for future sponsorship Preferred qualifications * Accounting and Finance. * Advanced with Microsoft Excel, proficient with Microsoft PowerPoint. * Problem solving abilities. * Well organized. * Good oral and written communications. * Ability to work in a team environment. #LI-WP1 #LI-WP1 GGN100 2025-61023 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $41k-57k yearly est. 9d ago
  • Manager, Business Systems

    Commonfund 4.2company rating

    Senior business analyst job in Norwalk, CT

    Job Description Manager, Business Systems Commonfund is seeking an experienced Manager, Business Systems to lead our technology initiatives and drive operational excellence across complex, interrelated business systems that can be internal as well as external to Commonfund. This role requires a strategic leader who combines technical expertise with exceptional communication skills to bridge the gap between technical teams and business stakeholders. The ideal candidate will act as an interface between the development team, internal business groups and external vendors. Key Responsibilities Problem Resolution and Project Management Systematically identify, diagnose, and resolve issues across interconnected business systems Lead cross-functional teams to ensure timely resolution of critical business system challenges Make strategic decisions about when to communicate, escalate, and involve key stakeholders Translate complex technical concepts into clear, accessible language for non-technical audiences Facilitate technical discussions to achieve understanding and consensus among diverse stakeholders and business groups and explore opportunities for automation. Adapt communication style to match the technical proficiency of various audiences Present findings and recommendations to senior leadership using compelling visual and written materials Coordinate vendor relationships and manage external partnerships for system implementations Technical Operations Use SQL Management Studio to write SQL queries, perform data extraction using SQL or Excel Macro, connect to SQL server from Excel and build pivot tables. Maintain FTP accounts, supervise daily file transfers with Vendors using SFTP and troubleshoot file transfer issues. Perform data operations - extract, combine, analyze, and present data to business groups. Required Qualifications Bachelor's degree in Computer Science, Information Systems, or other related technical field 7+ years of progressive experience in business systems and technology leadership Experience in financial services or similar regulated industry. Good understanding of basic concepts of finance and asset management. Exposure to programming environments with some understanding of full development lifecycle Basic understanding of databases and database management. Proficiency in SQL query writing and optimization. Expertise in Microsoft Office Suite, particularly Excel (including VBA) and PowerPoint. Strong data analysis and visualization skills Ability to coordinate vendor relationships and external partnerships Strong organizational skills with attention to detail Preferred Qualifications Master's degree in relevant field Experience with Fund of Funds business PMP or similar project management certification Experience and knowledge of Salesforce will be a big plus. What We Offer Competitive salary and comprehensive benefits package Support for professional development and training Hybrid work environment Application Process Please submit your resume along with a cover letter highlighting relevant experience and examples of how you've successfully bridged technical and business teams to drive meaningful outcomes.
    $142k-176k yearly est. 1d ago
  • IT Business Analyst / Project Manager (Agile)

    Morris Technology Solutions 4.7company rating

    Senior business analyst job in Nutley, NJ

    Salary Range: $65,000 - $75,000 annually Experience: 2-3 years in Business Analysis, Project Coordination, or Project Management Start Timeline: ASAP Why MTS? Founded and headquartered in San Antonio with local ownership, you will have the opportunity to learn from the brightest in the industry in an in-person office setting. Join a fast-growing consultancy in a position with growth and promotional opportunities. Develop life-long relationships with leaders and mentors across a spectrum of functions. MTS is a values-based and people-centric firm as evidenced by our reviews on Google and Glassdoor! About the Opportunity Morris Technology Solutions (MTS) is actively seeking a Business Analyst / Project Manager with strong Agile experience to support an enterprise-level, international pharmaceutical client. This is a time-sensitive requirement, and we are prioritizing candidates who can start quickly. While local candidates in New Jersey are strongly preferred, qualified remote resources will also be considered. The ideal candidate brings a disciplined mix of Agile delivery, core BA execution, and project leadership, with added value coming from exposure to data analytics initiatives or portfolios. Key Responsibilities Agile Project & Delivery Management Support Agile-driven initiatives across multiple workstreams. Apply Scrum, Kanban, or hybrid Agile frameworks to drive execution. Manage timelines, dependencies, and delivery milestones. Business Analysis & Stakeholder Engagement Gather, document, and translate business requirements into actionable deliverables. Partner with business and technical stakeholders to maintain alignment. Support backlog refinement, prioritization, and change management. Portfolio Tracking & Reporting Track project health, risks, and KPIs across active initiatives. Prepare executive-level status updates and reporting. Use data to support roadmap and investment decisions. Data & Tools Leverage Excel for analysis, reporting, and insights. Utilize Jira or comparable tools for project tracking. Support initiatives tied to data analytics efforts where applicable. Required Qualifications Agile experience. Strong Business Analysis skill set. 2-3 years of experience in BA, project coordination, or project management roles. Experience supporting multiple projects or portfolios simultaneously. Strong written and verbal communication skills. Proficiency with Excel and PowerPoint. Experience with Jira, ServiceNow, or similar tools. Nice to Have Experience supporting data analytics or reporting initiatives. PMP, CSM, or related certifications. Additional Notes Agile experience and BA capability are non-negotiable. New Jersey-based candidates are preferred, though remote profiles will be reviewed. Immediate availability is a priority.
    $65k-75k yearly 29d ago
  • IT Infrastructure Lead Senior System Analyst

    Con Edison 4.9company rating

    Senior business analyst job in Pearl River, NY

    As an IT Infrastructure Lead Senior System Analyst for the NRG to GIS Migration project, you will play a pivotal role in shaping the technical foundation of our enterprise systems. This position is ideal for candidates with a strong background in IT infrastructure and enterprise system architecture. While exposure to GIS implementation is preferred, it is not mandatory. You will lead the design and execution of infrastructure solutions that support the migration and modernization of spatial data systems, ensuring performance, scalability, and reliability. Required Education/Experience Bachelor's Degree in IT, Computer Science, or a related field and 3 years' experience. Master's Degree in GIS, Computer Science, Engineering, or a related field and 2 years' experience. Preferred Education/Experience Master's Degree in GIS, Computer Science, Engineering, or a related field and 2 years' experience and expertise in software installation and configuration, ensuring system compatibility. Relevant Work Experience Proven experience in GIS infrastructure management, with a focus on Windows server systems, required. Strong understanding of scheduling tasks, creating batch jobs, and optimizing server resources, required. Knowledge of FTP protocols for data transfer and TNS names for Oracle databases, required. Project-oriented mindset with the ability to plan and execute complex GIS infrastructure projects, required. Proactive problem-solving skills and ability to work collaboratively with cross-functional teams, required. Experience in data center operations, network installation, software installation and configuration, preferred. Exposure to electric/gas/telecom utility operations, preferred. Familiarity with GIS applications and technologies, preferred. Skills and Abilities Quickly troubleshoots and resolves problems Strong written and verbal communication skills Effective leadership skills Demonstrated problem solving skills Licenses and Certifications Driver's License Required Physical Demands Sit or stand to answer a phone for the duration of the workday Possess manual dexterity and the ability to use hands for the duration of the workday Stand to use/operate office equipment for the duration of the workday Ability to read small print and symbols Additional Physical Demands The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. Core Responsibilities Lead the design of IT infrastructure supporting the GIS migration project. Develop architecture diagrams considering memory, CPU, and resource allocation. Ensure scalability and performance across environments. Facilitate infrastructure workshops and lead documentation approval processes. Act as the primary decision-maker for technical design issues and support SAT/SIT and UAT planning and execution. Oversee procurement, configuration, and hosting of project environments. Manage Windows Server systems: installation, configuration, maintenance. Troubleshoot hardware issues and conduct regular performance checks. Allocate server resources to meet project demands. Create batch jobs and schedule tasks to optimize system performance. Document infrastructure processes for team adoption. Handle FTP protocols and manage TNS names for Oracle databases. Install and configure software, ensuring compatibility and adherence to standards. Coordinate with IT teams to align infrastructure with broader initiatives and manage vendor relationships and IT workstreams. Contribute to architecture workshops and maintain detailed infrastructure documentation.
    $106k-126k yearly est. Auto-Apply 36d ago
  • Lead Analyst, Inventory Systems

    Vitamin Shoppe 4.3company rating

    Senior business analyst job in Secaucus, NJ

    The Relex Super User will serve as the primary subject matter expert (SME) and functional lead for The Vitamin Shoppe's Relex demand planning and replenishment platform. This role is responsible for optimizing platform performance, supporting end users, driving adoption of forecasting and replenishment best practices, partnering with IT and Relex implementation teams, and continuously identifying enhancements to improve inventory accuracy, service levels, and working capital efficiency. Responsibilities System Ownership and Expertise Serve as the go to expert for Relex functionality, workflows, integrations, and data outputs. Lead configuration, parameter tuning, and test scenarios for new features or business changes. Translate business needs into system requirements and partner with Relex IT on deployment. User Support and Training Provide ongoing coaching, troubleshooting, and second level support to end users including allocation, forecasting, and planning teams. Develop SOPs, job aids, knowledge base articles, and training materials. Host regular office hours, user readiness sessions, and capability refreshers. Process Optimization and Analytics Analyze outputs to proactively identify exceptions, systemic issues, or improvement opportunities. Partner with Planning, Merchandising, and Supply Chain to optimize replenishment logic and inventory strategies. Monitor KPIs such as in-stock rate, safety stock accuracy, forecast accuracy, and inventory turns. Cross Functional Partnership Act as the bridge between business teams, IT, Relex support, and external partners. Support rollout of enhancements, pilots, seasonal readiness, and process governance. Represent the business in system roadmap discussions and platform decisions. Qualifications 5 to 7 years of experience in inventory planning, supply chain systems, forecasting, or merchandise planning Extensive hands on Relex experience strongly preferred or equivalent machine learning demand replenishment platform such as Blue Yonder, or a like competitor. Strong analytical, troubleshooting, and process thinking mindset Proven ability to train, influence, and support operational teams Advanced Excel and strong comfort with data integrity and exception-based planning Excellent communication skills with ability to simplify complexity for varied audiences Success Looks Like High adoption and confidence in Relex across user teams Increased forecast accuracy and optimized replenishment performance Reduced manual work, escalations, and exception overrides Strong partnership with both business and technology stakeholders Relex evolves as a strategic asset in enabling our inventory strategy Equal Opportunity Policy The Vitamin Shoppe is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment. We firmly believe that every Health Enthusiast has the right to be treated with dignity and respect. Our goal is to maintain a satisfied and productive team of Health Enthusiasts. The keys to reaching that goal are effective leadership, equal application of fair human resources policies, competitive wages and benefits, and close attention to all health enthusiast matters. The Vitamin Shoppe is committed to the principle of fair and impartial treatment of our Health Enthusiasts. Health Enthusiasts with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of their Human Resources representative. We will not allow any form of retaliation against Health Enthusiasts who raise issues of perceived discrimination in good faith. To ensure our workplace is free of artificial barriers, violation of this policy may result in disciplinary action, up to and including discharge. #LI-Hybrid Compensation The wage for this position is based on many factors such as role requirements, skill set, years of experience and other organizational needs. The estimated range is $100,000 - $105,000 per year.
    $100k-105k yearly Auto-Apply 60d+ ago
  • Senior Data Analyst

    Kellymitchell Group 4.5company rating

    Senior business analyst job in Stamford, CT

    Our client is seeking a Senior Data Analyst to join their team! This position is located in Stamford, Connecticut. Create, run, and automate SQL queries to analyze customer interaction data across chat, IVR, and call channels Develop dashboards and reports in tools such as Power BI, Tableau, and MicroStrategy to track performance trends and anomalies Monitor initiative performance against baseline metrics, including 30-, 60-, and 90-day success measurements Identify drop-offs, escalations, and friction points in customer journeys and recommend data-driven improvements Perform data validation to ensure accuracy, consistency, and reliability of reporting Analyze chat interactions and chatbot performance to support call deflection and improved customer self-service Optimize chatbot and conversational IVR flows using data insights Track and report on overall and initiative-level success rates for conversational experiences Integrate structured and unstructured data sources to support self-service analytics Desired Skills/Experience: 3+ years of experience in data science, analytics, business intelligence, or a related field Strong proficiency in SQL and Python for Data Analysis Experience with Power BI, Tableau, or similar BI tools Ability to analyze trends, identify anomalies, and uncover root causes Strong problem-solving skills and ability to work independently Experience collaborating with BI teams and working with relational databases Excellent communication skills with the ability to present insights clearly to non-technical and executive audiences Experience with Python and machine learning frameworks Familiarity with chatbot technology, conversational AI, and customer journey analytics Experience with API integrations and GraphQL Exposure to cloud-based data environments such as: AWS, GCP, Azure Project management experience, including tracking initiatives and milestones Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $44.00 and $56.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $44-56 hourly 3d ago

Learn more about senior business analyst jobs

How much does a senior business analyst earn in White Plains, NY?

The average senior business analyst in White Plains, NY earns between $76,000 and $131,000 annually. This compares to the national average senior business analyst range of $72,000 to $129,000.

Average senior business analyst salary in White Plains, NY

$100,000

What are the biggest employers of Senior Business Analysts in White Plains, NY?

The biggest employers of Senior Business Analysts in White Plains, NY are:
  1. Tectammina
  2. Molina Healthcare
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