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Become A Senior Business Process Analyst

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Working As A Senior Business Process Analyst

  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Analyzing Data or Information
  • Organizing, Planning, and Prioritizing Work
  • Deal with People

  • Mostly Sitting

  • $99,130

    Average Salary

What Does A Senior Business Process Analyst Do At Oracle

* Collaboration with key stakeholders involved in our end to end transactional flow to various stakeholders in the end to end transaction process to resolve complex issues impacting our customers
* Responsible for ensuring that issues are resolved in a timely manner in accordance with established service level agreements (SLAs)
* Perform root cause analysis to identify the drivers for various issues
* Translate root cause drivers into proposals to drive improvements or changes to systems, processes, and people/knowledge that have been prioritized based on impact to the customer and Oracle
* Coordinate with Global Process Owners, functional experts, stakeholders, and development teams to ensure the delivery of solutions to eliminate future occurrence of issues
* Track and report on enhancement requests and development efforts to provide visibility to senior management on timeline for expected changes/improvements
* Capture quality data to communicate the need for improvements or enhancements to processes or systems
* Support efforts to track metrics and key performance indicators
* Drive improvements to knowledge through documentation efforts and training of front-line resources within the Collections and Accounts Receivable organizations

What Does A Senior Business Process Analyst Do At Highmark Health

* Intake operational objectives and gather information
* Define, understand, and manage project scope
* Perform moderate/complex research to support evaluation of complex output requirements and formats
* May translate more complex business initiates to less experienced employees.
* Present project deliverables to appropriate audiences
* Create reports on financial/operational performance
* Communicate business operational requirements to internal groups responsible for developing/testing business requirements in various applications.
* Coordinate, monitor, and report on the progress of projects to ensure adherence to defined project schedule
* Communicate effectively with customers and colleagues.
* Successfully articulate issues, problem, and solutions.
* Conduct and oversee pre and post-implementation review
* Successfully plan, design, and conduct functional walk-throughs.
* Manage and advise on intermediate to large cross-functional projects and change initiatives involved in the design and delivery of business process solutions, implementation strategies, and control measures, including scoping, leading, and influencing organizational change related to business processes and models.
* Facilitate process improvement meetings and/or discussions
* Analyze the functions and operations of a business area/function and identify problem areas
* Create process mapping and documents current and future state business processes.
* Act as subject matter expert/technical operations expert
* Recommend process efficiencies, strategies for improvement, and/or solutions to align technology with business strategies.
* Provide a broad range of budget, financial, and/or operational analysis for a large department or division.
* May develop budgetary/fiscal goal.
* Develop desktop procedures and training materials
* May train employees on new processes.
* May perform special projects upon request and oversee the work of less experienced employee.
* Other duties as assigned

What Does A Senior Business Process Analyst Do At Computer Aid, Inc.

* Researches, elicits, and analyzes business processes
* Uses advanced research methods, including interviews and focus groups, to gain understanding
* Models business processes to clearly communicate context, and meaning to technical staff
* Mentors junior business process analyst staff
* Utilizes tools, techniques and standards set for our business process analysis teams
* Serves as a subject matter expert in the field of business process analysis within the organization
* Acts as a point of contact for feedback on business process best practices and methodologies
* Serves as a liaison between the customer and CAI team
* Facilitate problem-solving between end user and CAI team

What Does A Senior Business Process Analyst Do At Grant Thornton LLP

* A Senior Business Analyst has experience in the effective use of data provided by cost estimators to create overall cost versus benefit assessment while considering functional benefits, technical performance, risks, and schedule concerns
* Meet or exceed targeted billing hours (utilization).
* Assist with business development activities, such as proposals, capture, account teams, whitepapers, conferences, and/or other thought leadership materials.
* years or more experience and bachelor’s degree
* Heathcare experience required.
* Experience in analysis of IT business and information environment, activities, and events.
* Experience in finding trends, errors and reviewing data with report writing skills.
* Some knowledge of agile system development life cycle, project management methodologies.
* Knowledge of data analytics, computing cost vs. benefit assessments while considering benefits from a technical and business process perspective.
* Strong communication skills (both written and verbal).
* Experience with Microsoft Office (specifically Word, Excel and PowerPoint).
* Experience deploying IT software/system(s) to end users (preferred).
* Experience developing IT deployment strategies to multiple sites (preferred).
* Experience providing training and customer support to end users (preferred).
* Experience writing business requirements and working on business teams (preferred).
* Previous history writing or supporting BRDs, BUCs, and experience with Rational Suite Software(preferred).
* Related Certification (i.e. CSM, PMP, CAPM, CSSGB) (nice to have).
* Experience in cost management/analytics (nice to have).
* Knowledge of Rational Team Concert or other Requirements Management Tool (nice to have).
* VA experience preferred (nice to have).
* Ability to obtain and maintain certain job-related certifications if no job-related advanced degrees.
* U.S. citizenship may be required.
* Ability to work in the United States indefinitely required.
* Travel may be required.
* Ability to work overtime required on occasion.
* Ability to sit in an office environment for long periods of time.
* Ability to obtain and maintain a security clearance.
* Ability to communicate clearly in writing and verbally.
* Ability to obtain and maintain firm independence and abide by firm ethics requirements.
* Meet or exceed continuing professional education (CPE) requirements.
* Grant Thornton LLP is the U
* S. member firm of Grant Thornton International, one of the six global accounting, tax and business advisory organizations.
* Grant Thornton’s Public Sector, based in Alexandria, VA, is a global management consulting business with the mission of providing responsive and innovative financial, performance management and systems solutions to governments and international organizations.
* Visit Grant Thornton’s Public Sector at www.grantthornton.com/publicsector.
* It is Grant Thornton’s policy to promote equal employment opportunities.
* All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law

What Does A Senior Business Process Analyst Do At Unitedhealth Group

* Working collaboratively with business and subject matter experts to map and document current and future processes from end to end Assessing complaints and/or requests to troubleshoot and correct problems (e.g., work helpdesk; access relevant systems) Analyzing business metrics to identify key issues, trends, and potential root causes Working with relevant stakeholders to establish appropriate criteria and goals Documenting detailed business requirements for process improvements, product changes, and system enhancements.
* Defining project timelines, assessing resource needs, and managing execution according to an action plan Estimating quantify potential benefits, costs, and resource requirements associated with recommended business process solutions Collaborating with business leaders to document business objectives and key performance indicators Documenting detailed standard operating procedures, policies, and workflows for operations team Communicating and training of changes to operations teams Required Qualifications Must work out of Tampa, or Towson offices Undergraduate degree or equivalent experience Strong analytical capabilities – able to quickly assess, diagnose, and recommend Strong process orientation – able to breakdown complex processes into component parts Strong written and verbal communications Experience with UHC financial systems Accounting experience Financial reporting and modeling experience 2+ years processing and adjusting healthcare claims Experience with UHC claims systems 5+ years providing customer service Experience developing SOP content Resource planning and staffing model experience 5+ years communicating with providers Account management experience Preferred Qualifications Experience in the Healthcare Industry Six Sigma (or equivalent) training Network management and negotiation experience Careers at UnitedHealthcare Employer & Individual.
* We all want to make a difference with the work we do.
* Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine.
* Here, you get that opportunity every day.
* As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives.
* You'll help write the next chapter in the history of health care.
* And you'll find a wealth of open doors and career paths that will take you as far as you want to go.
* Go further.
* This is your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
* UnitedHealth Group is a drug-free workplace.
* Candidates are required to pass a drug test before beginning employment.
* Keywords: customer service, claims, operations, accounting, healthcare, finance, Aetna, cigna, financial reporting 2e2527df-b923
* b752-f41448120830
* Sr.
* Business Process Analyst
* Tampa or Townson, FL
* Florida
* Tampa

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How To Become A Senior Business Process Analyst

Most management analysts have at least a bachelor’s degree. The Certified Management Consultant (CMC) designation may improve job prospects.


A bachelor’s degree is the typical entry-level requirement for management analysts. However, some employers prefer to hire candidates who have a master’s degree in business administration (MBA).

Few colleges and universities offer formal programs in management consulting. However, many fields of study provide a suitable education because of the range of areas that management analysts address. Common fields of study include business, management, economics, political science and government, accounting, finance, marketing, psychology, computer and information science, and English.

Analysts also routinely attend conferences to stay up to date on current developments in their field.

Licenses, Certifications, and Registrations

The Institute of Management Consultants USA (IMC USA) offers the Certified Management Consultant (CMC) designation to those who meet minimum levels of education and experience, submit client reviews, and pass an interview and exam covering the IMC USA’s code of ethics. Management consultants with a CMC designation must be recertified every 3 years. Management analysts are not required to get certification, but it may give jobseekers a competitive advantage.

Work Experience in a Related Occupation

Many analysts enter the occupation with several years of work experience. Organizations that specialize in certain fields typically try to hire candidates who have experience in those areas. Typical work backgrounds include experience in management, human resources, and information technology. 


As consultants gain experience, they often take on more responsibility. At the senior level, consultants may supervise teams working on more complex projects and become more involved in seeking out new business. Those with exceptional skills may eventually become partners in their consulting organization and focus on attracting new clients and bringing in revenue. Senior consultants who leave their consulting company often move to senior management positions at nonconsulting organizations.

Important Qualities

Analytical skills. Management analysts must be able to interpret a wide range of information and use their findings to make proposals.

Communication skills. Management analysts must be able to communicate clearly and precisely in both writing and speaking. Successful analysts also need good listening skills to understand the organization’s problems and propose appropriate solutions.

Interpersonal skills. Management analysts must work with managers and other employees of the organizations where they provide consulting services. They should work as a team toward achieving the organization’s goals. 

Problem-solving skills. Management analysts must be able to think creatively to solve clients’ problems. Although some aspects of different clients’ problems may be similar, each situation is likely to present unique challenges for the analyst to solve.

Time-management skills. Management analysts often work under tight deadlines and must use their time efficiently to complete projects on time.

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Senior Business Process Analyst jobs

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Senior Business Process Analyst Demographics


  • Male

  • Female

  • Unknown



  • White

  • Asian

  • Hispanic or Latino

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • German

  • Romanian

  • French

  • Urdu

  • Hindi

  • Russian

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Senior Business Process Analyst

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Senior Business Process Analyst Education

Senior Business Process Analyst

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Real Senior Business Process Analyst Salaries

Job Title Company Location Start Date Salary
Senior Specialist Business Process Analyst The Bank of New York Mellon New York, NY Jan 12, 2016 $150,000
Senior Specialist Business Process Analyst The Bank of New York Mellon Pittsburgh, PA Jan 12, 2016 $150,000
SR. Business Process Analyst Infusion DEV LLC New York, NY Oct 05, 2016 $140,000
Senior Lead IT Business Process Analyst Ecolab USA Inc. Saint Paul, MN Jan 12, 2016 $136,009
Senior Business Process Analyst Bayer Business and Technology Services LLC Berkeley, CA May 12, 2016 $135,645
SR. Business Process Analyst Fireeye, Inc. Milpitas, CA May 13, 2016 $135,000 -
SR. Lead IT Business Process Analyst Ecolab USA Inc. Saint Paul, MN Jan 12, 2016 $131,489
Senior SAP Business Process Analyst Amerigas Propane, Inc. King of Prussia, PA Aug 13, 2016 $131,040
Senior Business Process Analyst Bayer Healthcare Berkeley, CA Jul 08, 2015 $130,686
Senior Business Process Analyst Bayer Healthcare LLC Berkeley, CA Mar 31, 2014 $130,000
Senior Business Process Analyst (Systems Analyst) Linkedin Corporation Sunnyvale, CA Jan 02, 2016 $127,837 -
SR. Business Process IT Analyst, Supply Chain Cameron International Corporation Houston, TX Sep 02, 2015 $125,445
SR. Business Process Analyst Robert Bosch LLC Broadview, IL May 19, 2016 $125,257
Senior SAP Business Process Analyst Amerigas Propane, Inc. King of Prussia, PA Dec 15, 2015 $125,008
SR. Business Process Analyst Grifols Diagnostic Solutions Inc. Emeryville, CA Jan 10, 2016 $115,843
SR Business Process Management Analyst Midcom Corporation Anaheim, CA Dec 14, 2011 $113,651
SR. Erp/Sap Business Process Analyst KBR, Inc. Houston, TX May 26, 2016 $113,026
SR. Business Process Analyst Baker Hughes Incorporated Houston, TX Oct 01, 2011 $112,472
SR. Business Process Architect-Systems Analyst Vmware, Inc. Palo Alto, CA Jan 24, 2014 $111,722
Senior Business Process Analyst ZS Associates, Inc. New York, NY Sep 15, 2015 $111,114 -
Senior Business Process Analyst ZS Associates, Inc. Princeton, NJ Jan 10, 2016 $110,000
Senior Oracle Business Process Analyst ADT LLC Boca Raton, FL Sep 01, 2015 $98,821 -
Senior Business Process Analyst Johns Manville Denver, CO Oct 15, 2012 $98,000
Senior Business Process Analyst Trend Micro, Inc. Irving, TX Oct 21, 2013 $97,822 -
Senior IT Business Process Analyst Halliburton Energy Services, Inc. Houston, TX Jul 03, 2011 $97,261
Senior Business Process Analyst ZS Associates, Inc. Princeton, NJ Feb 08, 2016 $97,000
SR. Supply Chain Business Process Analyst Halliburton Energy Services, Inc. Houston, TX Oct 21, 2016 $95,658
SR. Supply Chain Business Process Analyst Halliburton Energy Services, Inc. Houston, TX Sep 15, 2014 $95,658
SR. Supply Chain Business Process Analyst Halliburton Energy Services, Inc. Houston, TX Oct 20, 2014 $95,232

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Top Skills for A Senior Business Process Analyst


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Top Senior Business Process Analyst Skills

  1. Business Process Management
  2. Process Improvement
  3. Business Requirements
You can check out examples of real life uses of top skills on resumes here:
  • Provided project, change management and transformation support during business process management projects.
  • Develop and design business user documentation for system enhancements and/or process improvements.
  • Participate in the translation of business needs into detailed Business Requirements and develop specifications for current and new systems.
  • Turned around business partner satisfaction with IT by genuinely listening to needs, developing communication plan, and standardizing project procedures.
  • Provided project management for select projects.

Top Senior Business Process Analyst Employers