What does a senior business process analyst do?
A senior business process analyst is an individual who is responsible for developing business process-related solutions for a company. Senior business process analysts must collaborate with the company's policy team to understand their processes and systems as well as identify areas for improvement. They need to work with multi-functional partners and execute project plans that will improve the team's efficiency and effectiveness. Collaborating with managers and partners, senior business process analyst must also provide the management and transparency reporting needs.
Senior business process analyst responsibilities
Here are examples of responsibilities from real senior business process analyst resumes:
- Manage the application development effort to insure they adhere to the companies approve SDLC guidelines.
- Provide development of effective QA test processes, including managing metrics for test execution and defect tracking.
- Design and develop a SharePoint site that allow the team to communicate, synchronize and manage document sharing.
- Manage cross-functional continuous improvement projects to support the supply chain operations, leveraging current JD Edwards ERP system.
- Participate in and hold daily scrum meetings to perform iterative and incremental agile software development framework when managing product development.
- Develop current and future state processes of various systems within MassDOT using Visio.
- Document business processes using Visio and business process modeling notation (BPMN).
- Provide design and implementation SME support for building and deploying various project solutions.
- Perform UAT testing to ensure all requirements are satisfied and in perfect working order.
- Develop a training program for new BA's on how to work effectively with SME's.
- Lead audits and UAT for new quality controls in the transactions exceptions and service operations teams.
- Review contracts and configure the relevant ERP sales documents and master data to align with contractual requirements.
- Design, develop, and construct CRM application systems and consult with business units to refine application needs.
- Develop and maintain SharePoint sites.
- Participate in and hold daily scrum meetings to perform iterative and incremental agile software development framework when managing product development.
Senior business process analyst skills and personality traits
We calculated that 11% of Senior Business Process Analysts are proficient in Process Improvement, Project Management, and Lean Six Sigma. They’re also known for soft skills such as Analytical skills, Communication skills, and Interpersonal skills.
We break down the percentage of Senior Business Process Analysts that have these skills listed on their resume here:
- Process Improvement, 11%
Facilitated interviews and meetings with stakeholders to gather user requirements, analyze requirements, and identify potential areas of process improvement.
- Project Management, 10%
Worked with multiple levels and internal organizations to ensure successful completion of lean initiatives using Agile project management.
- Lean Six Sigma, 7%
Presented on Lean Six Sigma topics as well as topics covering commercial off-the-shelf products.
- Sigma, 6%
Facilitated process reviews identifying areas for improvement utilizing Lean and Six Sigma methodologies.
- Business Analysis, 4%
Performed business analysis and stakeholder interviews with representatives from each ITD Division/Business unit statewide to discover the current processes in place.
- Visio, 3%
Served as Configuration Manager; utilizing Microsoft Project Visio and Project and SharePoint.
Most senior business process analysts use their skills in "process improvement," "project management," and "lean six sigma" to do their jobs. You can find more detail on essential senior business process analyst responsibilities here:
Analytical skills. One of the key soft skills for a senior business process analyst to have is analytical skills. You can see how this relates to what senior business process analysts do because "management analysts must be able to interpret information and use their findings to make proposals." Additionally, a senior business process analyst resume shows how senior business process analysts use analytical skills: "analyze information to develop recommendations and it roadmaps including people, process, and technology. "
Communication skills. Another essential skill to perform senior business process analyst duties is communication skills. Senior business process analysts responsibilities require that "management analysts must be able to convey information clearly in both writing and speaking." Senior business process analysts also use communication skills in their role according to a real resume snippet: "prepared all project management deliverables, scope documents, project plans, testing, requirements, and communication plans. "
Interpersonal skills. This is an important skill for senior business process analysts to perform their duties. For an example of how senior business process analyst responsibilities depend on this skill, consider that "management analysts work with managers and other employees of the organizations for which they provide consulting services." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a senior business process analyst: "provided a high level of customer service and client relations based on outstanding communication and interpersonal skills. ".
Problem-solving skills. For certain senior business process analyst responsibilities to be completed, the job requires competence in "problem-solving skills." The day-to-day duties of a senior business process analyst rely on this skill, as "management analysts must be able to think creatively to solve clients’ problems." For example, this snippet was taken directly from a resume about how this skill applies to what senior business process analysts do: "direct development of visualization, and user experience elements of solution design. "
Time-management skills. Another crucial skill for a senior business process analyst to carry out their responsibilities is "time-management skills." A big part of what senior business process analysts relies on this skill, since "management analysts often work under tight deadlines and must use their time efficiently to complete projects on schedule." How this skill relates to senior business process analyst duties can be seen in an example from a senior business process analyst resume snippet: "engineered the 1st uat database repository; reduced defect resolution times by 50%. "
The three companies that hire the most senior business process analysts are:
- General Dynamics210 senior business process analysts jobs
- General Dynamics Mission Systems
111 senior business process analysts jobs
- Change Healthcare48 senior business process analysts jobs
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Compare different senior business process analysts
Senior business process analyst vs. Analyst lead
The duties of an analyst lead depend on one's line of work or industry of employment. Typically, their responsibilities revolve around performing research and analysis, coordinating with different departments to gather leads and data, reviewing findings, and producing reports and presentations for the stakeholders and other higher-ranking officials. Through the results, an analyst lead can provide advice, devise strategies for business optimization, spearhead the development of processes, identify strengths and weaknesses, and offer recommendations on areas in need of improvement. All of this is done while in adherence to the company's vision and mission.
These skill sets are where the common ground ends though. The responsibilities of a senior business process analyst are more likely to require skills like "lean six sigma," "sigma," "business analysis," and "user stories." On the other hand, a job as an analyst lead requires skills like "analytics," "customer service," "excellent interpersonal," and "java." As you can see, what employees do in each career varies considerably.
Analyst leads really shine in the finance industry with an average salary of $110,488. Comparatively, senior business process analysts tend to make the most money in the manufacturing industry with an average salary of $92,149.analyst leads tend to reach similar levels of education than senior business process analysts. In fact, analyst leads are 1.6% less likely to graduate with a Master's Degree and 0.6% more likely to have a Doctoral Degree.Senior business process analyst vs. Business analyst/project manager
A business analyst/project manager is responsible for developing project management procedures, analyzing processes, and ensuring the accuracy and efficiency of project deliverables, following clients' specifications and requirements to meet their highest satisfaction. Business analysts/project managers manage project resources, delegate tasks to project staff, setting deadlines, and coordinating with the clients for regular updates and suggest strategic adjustments as needed. They also mitigate potential risks and manage changes during the project execution, maintaining the quality of the outputs, and balancing costs to meet the clients' budget goals.
In addition to the difference in salary, there are some other key differences worth noting. For example, senior business process analyst responsibilities are more likely to require skills like "lean six sigma," "sigma," "architecture," and "process analysis." Meanwhile, a business analyst/project manager has duties that require skills in areas such as "business stakeholders," "business process," "project scope," and "application development." These differences highlight just how different the day-to-day in each role looks.
Business analyst/project managers earn a higher average salary than senior business process analysts. But business analyst/project managers earn the highest pay in the finance industry, with an average salary of $120,172. Additionally, senior business process analysts earn the highest salaries in the manufacturing with average pay of $92,149 annually.In general, business analyst/project managers achieve similar levels of education than senior business process analysts. They're 1.6% more likely to obtain a Master's Degree while being 0.6% more likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for senior business process analysts in the next 3-5 years?
Rebecca Sarver
Lecturer in Human Services Studies, Elmira College
Senior business process analyst vs. Business analyst/quality analyst
A business analyst/quality analyst is responsible for evaluating business outputs and operational processes to ensure that everything adheres to the quality standards and business regulations. Business analysts/quality analysts support senior management in determining solutions to improve the company's services and provide the highest satisfaction for the customers and clients. They also conduct data and statistical analysis by assessing the market trends to identify opportunities that would generate more revenue resources and increase profitability for the business.
The required skills of the two careers differ considerably. For example, senior business process analysts are more likely to have skills like "process improvement," "project management," "lean six sigma," and "sigma." But a business analyst/quality analyst is more likely to have skills like "microsoft visio," "business process," "regression," and "application development."
Business analysts/quality analysts make a very good living in the finance industry with an average annual salary of $94,836. On the other hand, senior business process analysts are paid the highest salary in the manufacturing industry, with average annual pay of $92,149.business analysts/quality analysts typically earn similar educational levels compared to senior business process analysts. Specifically, they're 4.4% more likely to graduate with a Master's Degree, and 0.1% more likely to earn a Doctoral Degree.Senior business process analyst vs. Project analyst
A project analyst is responsible for overseeing the development of new projects upon completion of data gathering. A project analyst must provide plans and design the project to its full potential. For this, it is essential to conduct extensive research and coordinate with all staff and departments involved through regular reports and various forms of communication. Furthermore, a project analyst must devise strategies to improve particular projects for it to succeed and achieve better results, all in adherence to the company policies and regulations.
Types of senior business process analyst
Updated January 8, 2025
